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[Q] Sensation heating up - but not the battery!

A few days ago I noticed my Sensation (stock ROM, Anker battery) heating up whenever I use the phone (for browsing, SMS, games, etc).
It's the lower part of the phone, especially the front where the touch buttons are. Sometimes it gets very hot, though never sufficiently hot to feel like my hand is burning.
I've checked the battery manually and it is cold, so it's not the battery. The screen is normal temperature also.
Anyone else notice something similar? Anyone know of possible cause?

Yeap I have the same trouble... Mainly it's get hot after 15 20 min countinues use...
Any cure yet...or any suggestions plz
Sent from my HTC Sensation Z710e using XDA App

same problem

Probably the CPU.

send it back to HTC under warranty, Since mine came back it hardly heats up unless i cain it..

Change roms

gugi_sat said:
Yeap I have the same trouble... Mainly it's get hot after 15 20 min countinues use...
Any cure yet...or any suggestions plz
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I really dont think it can be resolved with undervolting etc on any kernel, pretty sure its a hardware design flaw.. my first sensation died on charge over night as stock... I had reported it about getting hot while sitting in my pocket.. the wonderful HTC rep said uninstall all apps.. the day it died it was stock and had no installed apps.. prior to that, looking at the logcat seemed to be pretty uneventful... top command showed nothing unusual cpu wise since getting my new main board it got hot once... when i ran cf bench with mikes rev rom... apart from that its perfect.
unless.... the new dual core kernels are stopping a part of the cpu die getting hot due to both cores being implemented correctly... I could go back to stock and see but thats not fun

manuelkuhs said:
A few days ago I noticed my Sensation (stock ROM, Anker battery) heating up whenever I use the phone (for browsing, SMS, games, etc). Anyone know of possible cause?
Click to expand...
Click to collapse
CPU + Radio + wifi + GPS = heat. The more you use the faster it heats up and hotter it gets. The CPU is in the front bottom.
The Anker has a bogus temp sensor, so the phone won't report battery temp correctly.
Sent from my Energy ROM Sensation.

Mine used to do this followed by rapid battery drain but ever since it went for a swim (and spent a week in a bowl of rice) it stays cool and battery life has increased tremendously!
Sent from my HTC Sensation 4G using xda premium

Yes I have same problem with u last nite. But everything come back to normal after reboot

All of my devices have got pretty hot,this is the only one with dual core so i expected it.Nothing out of the ordinary really.Can your dual core computer run without its fan on the heatsink?!

Heat
I have the extact same problem, running Android Revolution 3.1.1. I currently have the Anker battery in but I will be changing back to the OEM tonight to do some stress test and check the temp.
I'll report back.

bonesy said:
All of my devices have got pretty hot,this is the only one with dual core so i expected it.Nothing out of the ordinary really.Can your dual core computer run without its fan on the heatsink?!
Click to expand...
Click to collapse
My quad core PC can, CPU temp increased by 6C to 42C when the fan died over the summer during a mini heatwave, which I thought was pretty impressive
Sensation is currently running at 43C having been charging and using wifi at max range.

haha imagine a first gen p4 running without a heatsink and fan, fried eggs anyone?
but on a more serious note they had to replace the main board on mine.... so even if this is is normal.. the phone should never fail due to this... and i know intel have had some issues with the architecture over the years and recalled some cpu's that melt... ya never know

Overheating
So I put my OEM battery back in my Sensation last night and I was still noticing the bottom of the screen get hot to the touch.
I checked the battery temp and it was 39.1c this felt hot in my hand and all I doing was browsing the web on 3G. I have emailed HTC support to see if this is normal but I have a feeling it maybe judging by all the posts on various forums about the sensation overheating.
I have also notice the same issue this morning whilst sending a long sms with not data connected the battery temp was reported 36.8c.
Should I be concerned about this?
Thanks
Nik

It is normal.
But every machine degrades coz of heat over a period of time.
Changing ROM can helps, I can feel the temperature difference.
Custom ROMs really helps, but you still get hot phone if you play your game over half an hour. I don't believe someone can play a game over 45 minutes, the battery could die by then.
Oh, dun let the battery completely die tough.

Thanks for the reply, it sets my mind at ease a bit.
I post the reply from HTC if I get one.
Nik
Sent from my HTC Sensation Z710e using XDA App

niklfc83 said:
Thanks for the reply, it sets my mind at ease a bit.
I post the reply from HTC if I get one.
Nik
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
lets see what they (HTC) say.... mine is getting hot anyway as mention before just as i get the temp by clicking the battery widget on home screen and its about 42c but its seems more warmer than it says ...nay way what you guys think that the max temp should be before it damage the phone...
thanx

reply
Hi Guys
Well I got a reply from HTC this morning and it seems the phone shouldn't be getting this hot. They have asked me to send it to them for repairs.
Dear nNik xxxxxxx
Thank you for your email regarding your HTC Sensation.
we can arrange for your phone to be repaired. We provide this service for our customers through our Repair Centre in the UK. Please read the following instructions carefully.
We can arrange for UPS to collect your device from any address in the UK, Ireland or any other EU country, from Monday to Friday, 13:00 to 17:00 except weekends and public holidays.
The current time-scale for the repair is 10 working days from when it arrives at the HTC Repair Centre.
If the fault is found not to be covered by the warranty then the repair will be chargeable and a quotation for the full cost of the repair will be emailed to you. Should you choose not to go ahead with the quote; a £20 fee (approx) will be charged for the return of the device in an un-repaired state. This covers the shipping, evaluation, testing of the handset and VAT. If you choose not to pay the quotation then the device will be disposed of after 30 days.
Physical damage and Wear & Tear in the device is not covered under the warranty, and the repair centre may decide that the repair will be chargeable if damage is found.
If evidence of water damage or liquid ingress is discovered then the device will not be repaired. We can either return the phone to you un-repaired (at no charge to yourself) or we can dispose of it for you. It is un-economical to repair liquid damaged phones as the cost to you may be more then the cost of purchasing a brand new phone.
For more information on the Warranty please visit our website at this link: http://www.htc.com/www/support/warranty.html
Please backup your data prior to sending the device to us (if possible.) HTC are not responsible for any loss of data that occurs as a result of the repair.
If the phone has been unlocked please provide a copy of the email or letter from the mobile operator that confirms this. Failure to do this could result in the phone being returned to you locked once again to the network.
By proceeding with the repair you agree to the terms and conditions of the repair service. If you would like more information please follow this link: http://service.europe.htc.com/terms&conditions.pdf
If you would like the phone collected sooner then please call our helpline on 08458900079 (within UK) or on +44 (0)1279 206906 (outside UK) to arrange your booking.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number xxxxxxxxxxxx
Sincerely,
Sid
HTC

stock s-on and send it back...

[Q] [Hardware Failure] Need immediate attention. Phone not getting switched on

Here is the sad story of my HTC sensation which is still in COMA stage. I brought HTC Sensation 4g T-Mobile a month ago. It was working great until last week. All of a sudden it got switched off and never came back. No matter what I did. I removed the battery and then back on. Charged my battery for couple of hours and then tried to switch on. But with the same luck I wasn’t able to switch it back on. I mean to say, if I press power button then nothing happens. Immediately I took the device to the technician and he opened the device and tried to operate it one by one by checking the issue. To his surprise, he was not able to find out the issue either. The device was taking the power when he checked it through multimeter but device was not getting switched on.
Then after hours of struggling, he made a move to pull out the motherboard where RAM, Processor and other critical components would be present. Then he blew hot air to one of the IC present on the board by applying the flux gel. To our surprise, device got switched on. It was the 2nd life for my sensation. But to my fate, after few days, same issue happened and went to DEAD state again, then again the technician did the same thing, it got switch on again.
His explanation was that there is some kind of more power dissipation to one of the components which resulted in this issue. Finally the display went for a toss and I had to replace my display.
Now again my phone is back to dead state.
I am just curious to know if this is some kind of known issues in some devices?
Your inputs would be greatly appreciated.

Any thoughts on the above mentioned issue???

I am having the exact same issue! I turned on GPS/opened up the mapping application to track our drive up the ski hill yesterday, and after a few minutes of it running, the phone just died. No power, no lights, no action.
Tried a few different batteries, they all are delivering power to the phone, but no matter how many times you press that power button, there's no life.
Ended up taking it in to The Source (owed by Bell, my carrier) to get them to send it out for warranty repair, as HTC sent me back this wonderful email:
kirashi said:
Dear Erik,
Thank you for contacting HTC.
I’m sorry to hear you’re experiencing an issue with your Sensation 4G not powering on. Based on the information you’ve provided, HTC America does not support your device directly, but works in close relation with the wireless carriers in your country to offer support services. If your device was purchased from the wireless carrier you currently have service with, I recommend you contact them first. They can typically facilitate warranty services on your behalf.
If you device was purchased through other means, or if your carrier has indicated they are unable to assist, we also work closely with the Authorized Service Provider in your country, called FutureTel, to handle warranty claims. To obtain the most accurate and appropriate information for your device and the support options available, we recommend you contact FutureTel at 905-415-2388. When calling, please have the serial number, IMEI or MEID number and part number (S/N, IMEI/MEID, P/N) from the back of your device available. Because of the nature of the repair process, contacting FutureTel via phone is the fastest and most accurate way to facilitate this request.
Thanks for choosing HTC!
HTC Customer Care
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Edgar
HTC
Click to expand...
Click to collapse
Now to just wait for a couple weeks to see what the verdict is... Obviously it's a common issue?
The phone does get quite warm (45 degrees Celsius) while the GPS is running, but as far as consumers are concerned, if there's a GPS built into the phone, AND an HTC Navigation app that they want you to buy maps from, I sure hope they put some thought into testing their GPS and phone for overheating.
Please, If anyone else has this issue, reply...

kirashi said:
I am having the exact same issue! I turned on GPS/opened up the mapping application to track our drive up the ski hill yesterday, and after a few minutes of it running, the phone just died. No power, no lights, no action.
Tried a few different batteries, they all are delivering power to the phone, but no matter how many times you press that power button, there's no life.
Ended up taking it in to The Source (owed by Bell, my carrier) to get them to send it out for warranty repair, as HTC sent me back this wonderful email:
Now to just wait for a couple weeks to see what the verdict is... Obviously it's a common issue?
The phone does get quite warm (45 degrees Celsius) while the GPS is running, but as far as consumers are concerned, if there's a GPS built into the phone, AND an HTC Navigation app that they want you to buy maps from, I sure hope they put some thought into testing their GPS and phone for overheating.
Please, If anyone else has this issue, reply...
Click to expand...
Click to collapse
Thanks for the reply. Its genuine hardware problem. I even googled it for some common hardware issues. But i couldn't get even a single thread for the problem i posted. I guess its due to improper functionality of some IC's on the board.
My phone got switched off when i was playing some game. I got the device from USA and now i am in INDIA. i cant even give it for repair.
UNLUCKY ME

S4 battery recall

Google it for more info. I only found out cos my battery has swollen and it now dies after 20mins use . Noticed deteriation about a week ago. Looks like manynphones affected
Sent from my GT-I9505 using XDA Premium 4 mobile app

YES ! Noticed the new. "Galaxy S4 battery woes 'limited', offers free batteries".
The South Korean company also say: "We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge."
And where are they exactly?

Samsung is known for crappy batteries.
Sent from my GT-N7105 using xda app-developers app

On Google I only find recall for Germany and other European countries.
Does anyone know if any other countries are effected? Maybe Australia?
Thanks
Sent from my GT-I9505 using xda app-developers app

ranger4740 said:
On Google I only find recall for Germany and other European countries.
Does anyone know if any other countries are effected? Maybe Australia?
Thanks
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
The issue seems to be limited to batteries with serial numbers beginning with "BD", easy enough for people to check if they're affected.
Also, I've seen no mention of a recall on the batteries? Do you have a link to this, OP?

Dan1909 said:
The issue seems to be limited to batteries with serial numbers beginning with "BD", easy enough for people to check if they're affected.
Also, I've seen no mention of a recall on the batteries? Do you have a link to this, OP?
Click to expand...
Click to collapse
my battery begins with BD, and doesnt last a day
a link would be nice

wifiuk said:
my battery begins with BD, and doesnt last a day
a link would be nice
Click to expand...
Click to collapse
A link to what, sorry?
All the information I posted is from the discussion threads on this forum. It's in there that it is only people who have the BD batteries having the issue. Any information I posted about what happens with the fault is from when my battery went through it .

Yeah mine's BD as well and it barely holds a day... Should I look for a replace?

Crembo said:
Yeah mine's BD as well and it barely holds a day... Should I look for a replace?
Click to expand...
Click to collapse
Take a look at the battery, if it's swollen (even slightly so) that's a fairly good sign that it's having issues. As far as we know it's only BD batteries that are affected, but that doesn't mean that ALL BD batteries are.
There's other symptoms that come with the battery failing as well:
Generally bad battery life (much worse than previously used to)
Phone turning off randomly, and won't turn back on until a charger is connected
Battery level jumping from high (e.g. 80%) levels to very low (a few percent) when the phone cuts out
Noticacly swollen battery (this varies from only a mm or so of swelling, to enough to bend the screen and casing of the phone!
If you see any more of those issues, then it's probably worth contacting Samsung or the shop you purchased it from to get a replacement sent out to you.

Dan1909 said:
Take a look at the battery, if it's swollen (even slightly so) that's a fairly good sign that it's having issues. As far as we know it's only BD batteries that are affected, but that doesn't mean that ALL BD batteries are.
There's other symptoms that come with the battery failing as well:
Generally bad battery life (much worse than previously used to)
Phone turning off randomly, and won't turn back on until a charger is connected
Battery level jumping from high (e.g. 80%) levels to very low (a few percent) when the phone cuts out
Noticacly swollen battery (this varies from only a mm or so of swelling, to enough to bend the screen and casing of the phone!
If you see any more of those issues, then it's probably worth contacting Samsung or the shop you purchased it from to get a replacement sent out to you.
Click to expand...
Click to collapse
Thanks for the info.
It doesn't seem to be swollen (my phone is maybe 3-4 weeks old now), but I can barely get 2 hours of screen time and I do have to recharge my phone every night (Wifi is on maybe 70% of the time).
For example right now I'm at 4% battery with 19h 16m 57s time on battery and 33% usage by screen (1h 29m), then 16% by Google Services.

in 8 hours from 95% to 0 , 1:30h display (medium brightness) + some data h+ surfing facebook , i don`t think its alright battery life is poorer than my old 1 year s3
android 4.3 MJ5 battery : BD

Even if the battery is ever so slightly swollen just get the battery changed. Wether it's free of cost by Samsung or by purchasing a new one.
I had the same issue.. BD battery.. It was swollen and my screen had started to appear slightly curved as well. Barely used to last 24 hours(2hrs screen on). Got a new battery and I love my s4 again - 38 hours standby 4 hrs screen on. Hate samsung though!

Damn. My battery has BD serial. No issues yet though (had the phone 2 months)
I'm expecting to have to change it soon...

Anyone got a link to the recall page?
Sent from my GT-I9505 using xda app-developers app

imlgl said:
Anyone got a link to the recall page?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
There doesn't appear to be one.
Samsung have given no statement on this topic (as far as I've been able to find).

Dan1909 said:
There doesn't appear to be one.
Samsung have given no statement on this topic (as far as I've been able to find).
Click to expand...
Click to collapse
Yeah, i haven't found anything online about it
Sent from my GT-I9505 using xda app-developers app

Relax guys.. Samsung will replace the battery free of charge. Here's the response I got from them yesterday -
Thank you for contacting Samsung Customer Support.
I am sorry to hear you believe your battery falls under the faulty battery issue, I understand this is frustrating as it may limit the use of your device.
We are aware of this issue, which has affected a limited number of customers. We ask all customers to please visit their nearest Samsung Electronics authorised service centre, where they can receive a replacement battery free of charge. We remain committed to providing the best possible user experience for our customers.
As you are located in India, Unfortunately we would be unable to send you a replacement battery, as the replacement batteries are only being provided from the UK service centres. If you are able to perhaps send your device to the UK, perhaps to a friend or family member, They would be able to do apply for the replacement on your behalf.
“Please note that not all batteries are faulty, only batteries which display signs of swelling are eligible for a replacement. This is not dangerous, the only concern is that the back cover of your device may no longer fit.”
“Unfortunately if you have already purchased the battery, we would be unable to reimburse you, although you can still take your faulty battery to the service centre to receive a replacement.”
You can visit the link below to guide you to the nearest service centre that you can go to, with the proof of purchase, by just submitting your postcode, and choosing Mobile Phones from the drop down box:
http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION
If the battery on your device is swelling, and you are unable to make it to the service centre, we would have to book the device in for an inspection.
If you would like us to book your device in for an inspection, please provide the information below so we can assess your warranty status:
1) Serial number (Found under battery)
2) IMEI number (Not required if a tablet) (Found under battery)
3) Your full postal address
4) Brief description of the issue.
5) Model Code
If the device is deemed as faulty, we will repair it and send your friend or family member back a replacement battery.
If there is anything else we can help with, please let us know.
Our Customer Support Team love feedback! Share your thoughts on this response by completing the survey at the bottom of this page.
Kind regards,
Kevin
Online Support Team
SAMSUNG Customer Support Centre
Note: This email was sent from a notification only email address that cannot accept incoming email. If you need to reply to this email, pleaseuse the link below

getdunexpected said:
Relax guys..
Kind regards,
Kevin
Online Support Team
SAMSUNG Customer Support Centre
Note: This email was sent from a notification only email address that cannot accept incoming email. If you need to reply to this email, pleaseuse the link below
Click to expand...
Click to collapse
I'm fighting with Samsung since last Monday.Story:
Monday:
1st call to Samsung support, they advised to call nearest service center. Service center called. Reply: we have no batteries for replacement, but we will be very happy to SELL you one. Second call to Samsung, reply with email that I shall scan the proof of purchase, note the ser no, imei no etc and send it to them. Done on Tue.
Wednesday:
silence, so I called them again. Customer rep said that he is ordering the battery to be sent to me.
Thursday: silence
Friday: email from Samsung that I shall go to the nearest service center. another call to Sammy, this time it took approx 20 minutes to recognize the real status. As they stated, the battery shall be with me within the max 10 working days since the last Wednesday, and email was sent by mistake.
Let's see how it will end....
In the meantime, my phone's screen is more and more pushed back by swollen battery. If it will not return to normal - Sammy will have to replace the screen...
EDIT:
Battery arrived today, looking at the envelope - from Netherlands (are all UK stocks already depleted???)
Front screen returned to normal, new battery serial is AA and instead of the english, it has all description on it in some funny language.
Hope it will have longer lifetime...

spamtrash said:
I'm fighting with Samsung since last Monday.Story:
Monday:
1st call to Samsung support, they advised to call nearest service center. Service center called. Reply: we have no batteries for replacement, but we will be very happy to SELL you one. Second call to Samsung, reply with email that I shall scan the proof of purchase, note the ser no, imei no etc and send it to them. Done on Tue.
Wednesday:
silence, so I called them again. Customer rep said that he is ordering the battery to be sent to me.
Thursday: silence
Friday: email from Samsung that I shall go to the nearest service center. another call to Sammy, this time it took approx 20 minutes to recognize the real status. As they stated, the battery shall be with me within the max 10 working days since the last Wednesday, and email was sent by mistake.
Let's see how it will end....
In the meantime, my phone's screen is more and more pushed back by swollen battery. If it will not return to normal - Sammy will have to replace the screen...
Click to expand...
Click to collapse
Dude I suggest you buy a new battery first and keep the one you get from Samsung later as a spare. This way, not only will you be able to use your phone properly sooner and prevent further damage to the screen and it must just be a lil dangerous with that swollen defective battery.. Who knows if it might suddenly explode or heat up or something *god forbid*
---------- Post added at 01:57 PM ---------- Previous post was at 01:53 PM ----------
jas0nuk said:
Damn. My battery has BD serial. No issues yet though (had the phone 2 months)
I'm expecting to have to change it soon...
Click to expand...
Click to collapse
Even my battery(BD) was fantastic was for the first 3ish months. Then it wouldn't hold charge and became swollen causing the screen to get slightly curved too. Got a new battery and the screen went back to normal and the battery life is back to being awesome! Suggest you change yours too, ASAP.

getdunexpected said:
Dude I suggest you buy a new battery first and keep the one you get from Samsung later as a spare. This way, not only will you be able to use your phone properly sooner and prevent further damage to the screen and it must just be a lil dangerous with that swollen defective battery.. Who knows if it might suddenly explode or heat up or something *god forbid*
---------- Post added at 01:57 PM ---------- Previous post was at 01:53 PM ----------
Even my battery(BD) was fantastic was for the first 3ish months. Then it wouldn't hold charge and became swollen causing the screen to get slightly curved too. Got a new battery and the screen went back to normal and the battery life is back to being awesome! Suggest you change yours too, ASAP.
Click to expand...
Click to collapse
Ironic but I've started noticing weird creaking noises when I hold the phone and the battery is now very slightly swollen on one side - if I place it flat, it's fine on one side and can "rock" on the other. I doubt it's noticeable enough for a Samsung Service Centre to replace it, but I'm going to try regardless before it ruins the phone

Bad battery on I9505. How to check if your battery is bad and more.

Hey guys,
for a few weeks now, my phone has been randomly shutting off at the slightest increase of load. Whether it be loading a YouTube video, playing the casual session of Cut the Rope (Does it count as casual when you complete all three parts with perfects everywhere in about two weeks?) and maybe Plants vs Zombies.
I've not seen similar symptoms on XDA, but who knows when it will hit the next person?
Now, I've searched quite a few forums, such as Android Central, but haven't found a thread similar to this.
I created this thread, in the hopes that it'll help some more people.
Read on if you think you have a bad battery.
Likely symptoms of a bad battery
Serial number starts with BD (Could it be short for BAD? Illuminati! Just kidding )
Phone randomly shuts off completely at the slightest increase of load
Phone refuses to power on again for a few minutes (Turning it back on usually causes it to shut off before/during boot)
The phone constantly looses signal
The phone gets extremely hot when not being used
I've had all of these symptoms and I can promise you it's a known problem.
What will happen if I don't change the battery?
Several things might happen if you don't change the battery:
The battery may explode (Leaving you with either a really big hole in your leg, or worse you might loose some bits and pieces.
The battery may leak and damage your phone irreparably.
The battery may leak and corrode your legs, clothes or what ever encloses the phone.
What can I do?
You can either go to a Samsung Repair Centre or go to your local retailer/provider.
They should cover this under warranty, no matter if the device is rooted or not.
If they don't, you CAN press charges/sue the company/provider.
Why? If they do not replace your battery, they may lead you to harm either by explosion or corrosion.
But that's a last-resort.
What I did, is following:
I called my provider (German Telekom, call them for free from your mobile in Germany under
Code:
2202
) and told them what is going on. They asked me what exactly is happening and got following response:
German Telekom Call Centre Agent said:
Oh, f*ck. Get to your nearest store and get that replaced immediately!
Click to expand...
Click to collapse
which is what I'm doing tomorrow.
You can always use this as a good excuse to buy one of those extended batteries, but why should you? The stock battery is pretty decent.
I'll update this thread when I'm back or on my way back home and let you guys know what exactly happened.
I hope this can help someone with these issues and I can help prevent loosing a leg, or worse, different bits and bobs.
If you're experiencing this problem, and you've done something similar, let others know below!
Edit: I had a Galaxy S III lying around. It's battery fits more or less snug and works as long as you have the back panel on the phone. I'm using it until I get to the store tomorrow.

Yeah....I had the battery problem on S4 about two months ago and Samsung confirm that it was a known issue and that about 30% of S4 battery might be affected. They replaced my battery without any question asked.
See link below as well:
http://www.trustedreviews.com/news/...lems-samsung-offers-free-battery-replacements
Part of the symptoms include swollen battery as well. My battery got swollen to a point that it started pushing my battery cover and the screen out. If you want to know that you have a swollen battery, put it on a desk and give it a spin. If it rolls (with the middle of the battery touching the desk) , then you have a defective battery and you should get it replaced at no cost.
Another symptom is that your battery could go from 100% charged to 0% (phone won't be able to start unless you connect a charger) during a reboot. It will then jumped to about 80% full after connecting your phone to a charger.

Beatsleigher said:
Hey guys,
Edit: I had a Galaxy S III lying around. It's battery fits more or less snug and works as long as you have the back panel on the phone. I'm using it until I get to the store tomorrow.
Click to expand...
Click to collapse
May I propose you to use the SEARCH button BEFORE you will start another thread?
I know it is painful, as you just have discovered America... sadly, you're the 1492nd person who did it in last week only.
possible search result, if you'd not be too lazy...

May I propose to read the thread?
It contains solutions and symptoms of a bad battery. And I was giving my personal experiences
Sent from my GT-I9505 using XDA Premium 4 mobile app

Beatsleigher said:
May I propose to read the thread?
It contains solutions and symptoms of a bad battery. And I was giving my personal experiences
Sent from my GT-I9505 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Symptoms: serial number of faulty batch; swithing off while showing different load state, heating, swollen battery.
Remedy: replace the battery. By purchasing, visiting the Samsung centre or calling the Samsung Customer Help in ANY country.
So, please, read the linked thread again. Take special attention on the posts: 1; 2; 9; 12; 17; 18; 28; 29; 33; 34; 36.
So far, you were unable to find the linked in my previous post thread, what gives some interesting picture about the ... ability of searching.
Symptoms: wrong as well, because typical for DB bad battery case symptom is that you cannot turn the phone on back again, no matter how long you would wait, without putting the phone to the charger. As well, phone was not going hot (above normal level) no matter, used or not.
Finally, the phone wasn't loosing signal more frequently than normal.
"What will happen section" :, your statement that bad BD series battery will leak, explode, cause the nuclear blast or whatever is unjustified, because the battery is swelling so badly that it would damage the screen much faster. ( further info here and here - I hope you will be able to find the appropriate posts by yourself. If not - please ask, I will help you if your parents are too busy).
Furthermore, so called solutions you tried to provide are ridiculous, as Samsung knows the problem with BD batteries and replaces it without single word, worldwide (examples from threads: Asia, Australia, Africa, Europe).
Last but not least: on the XDA, there is simple set of rules, where one of them states: DO NOT REPLICATE the posts and threads, USE the search button before posting and add your comment to the existing thread before starting a new one if the similar thread exists.
so far, your thread is the 4th related with officially called back by Samsung faulty BD series of batteries.

I don't see anything wrong with this thread and am leaving it open. It provides useful information, which is clearly outlined in the OP, and may cut down on future threads being opened about it.
Towle
Forum Moderator

Screen splitting, tearing issues

Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.

Get it replaced
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Definitely not right. Take it back for a replacement.

Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.

Most modern phones get hot now. Samsung Galaxy get so hot you can barely touch them when GPS is running. While I love the features these phones have, I'd sacrifice some screen resolution for better battery life and performance. Why we need quad HD screens this small I'll never know.
Sent from my LG-H830 using Tapatalk

Ducter said:
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Click to expand...
Click to collapse
My V10 gets hot fast, even when just downloading or updating apps. My G5 doesn't get too warm really at all. It depends on the phone you get I guess. It sucks. A lot of people said their V10 didn't get hot, but here mine does. I guess it's just what you end up with. I WISH they all came the same or that companies would do a little more quality control. I've returned a lot of devices in the past for different problems but it seems there is never a "perfect" one.
Sent from my VK815 using XDA-Developers mobile app

Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks

Zaynoun said:
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Click to expand...
Click to collapse
I would put the phone back to stock. Call T-Mobile and tell them what happened, I've exchanged Samsung phones that have been rooted and tho I've flashed back to stock knox was tripped and they have never said a word about it. It's clearly a hardware issue and rooting it can't cause that, I can't say if it's policy or not but T-Mobile has always been fair with me, I imagine if the issue was in somehow related to rooting they might say something but haven't ever with me, it's always been hardware so I can't say.
Here's what happened with mine
Called them, told them what's happening and I had to pay $20 for the exchange. I had ordered mine by phone so that's the route I had to take, they mailed a new one to my local store, I went to pick it up and they inspected my original phone for cracked screen, water damage or signs of abuse, they never even turned it on to check bootloader or anything. We swapped phones and I was on my way.
This should help you also, when I originally called in the rep asked if I could send him some pictures of the phone so he could put it on file should this become an issue, which I did. I sent numerous pictures and screenshots so hopefully the next in line doesn't have any issues.

@Ducter I'll give it a try. Thanks buddy.

Lost my T-mobile G5 to the dreaded screen tear just 2 days into owning it. I'm in Canada though so I'm probably screwed for a replacement.

How to fix LG G5 Screen Split issue using Heatgun.
Disassemble LG G5 using the link below.
https://www.youtube.com/watch?v=hveXdJLJEeU
Disconnect the Wifi Cable (Black One), Rear Camera, Front Camera.
Now with just the logic board, place it on a surface that won't melt.
It should look like the picture below. Warning don't take off anything else
https://imgur.com/a/gmp9Z
Turn on your heatgun and apply left right motion only concentrating on the cpu metal plate for around 15 seconds.
Do the same thing on the opposite side of the cpu plate.
Let it cool down for around 10 minutes.
Put it back together and it should work.
I did it atleast four times, first time it worked but failed after few minutes.
Second and third time was not working at all.
The fourth time I did it, it was working.
It's been a while and it still going.
Credits to the poster.
http://bit.ly/2f1knOL

****please disregard. Figured it out. Looks like six screws holding in the logic board also.
Thanks for sharing. I went to the original post and thanked there also.
I'm stuck trying to remove the logic board. I can see how the front camera comes off very easily. I can't find anything that looks like a black cable for wifi. Also can't figure out how to remove the rear camera. Any pointers?
Thank you in advance.