Hi All,
My wife and I both recently got (ex-demo) Bell HTC One S phones. We had them unlocked by cellunlocker.net for use on Rogers network in Ottawa. We followed directions given by Rogers support staff entering the APN settings. My wife's phone seems to work ok, occasionally picking up 3G (never LTE) coverage.
My phone however, seems to only pick up Edge (mostly) and occasionally G network connections. Never 3G or LTE. I cannot send MMS messages and my mobile data is extremely slow (as you would expect on Edge network)!!
I have phoned Rogers multiple times, bought a new SIM which made no difference. I am starting to beat my head against the wall.
Does anyone know why this may be happening or can suggest a fix??
Cheers,
I fixed the issue with a hard reset. Not sure what was actually causing it!!?
Related
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Most probably is ur phone broken. U will have to send it to the service. Maaaaany users had/have/will have problems with calls, connections, signal strenght,bluetooth, camera, broken wheel etc. I had... Touch cruise is crapy.
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
benjimen said:
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
Click to expand...
Click to collapse
Actually, I did this today. Same thing happen. I would get a 3G signal but when I tried to make a call, I get no signal. But when I disable the 3G, edge works fine with voice and data.
Hi, I sufered the same problem until yesterday. I had the same problems. Yesterday I switched off the HSDPA switch in the software, after a soft reset the TC came back online. Probably worth trying?
Gr. WAS
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
WAS said:
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
Click to expand...
Click to collapse
I've tried both Murata radio roms. Both gives very good 3G signal but when I try to make a call or use data, I get no connection. I've tried the original radio ROM and some of the Kaiser ported radio Roms. They all give me no connection with 3G. In every case, when I disable the 3G, I can make calls and get data although it is only through edge and GPRS. I looked at my box for the TC and it is revision A. Do I need to send my TC for repair? I even went as far as calling my cell phone provider(Rogers) and they couldn't help me. The phone is functional but without 3G I am not getting very fast data speeds.
The problem started with my TC started after upgrading to Udk R6 and R7, after upgrading to R8 and a new radio version
http://forum.xda-developers.com/showthread.php?t=351964
Will give you an updated radio version what will have a good match with the Udk diamond R8 Rom.
Succes, WAS
just a question, I'm on ATT, and the sim card I use on my polaris came off the iPhone3G, and I get the H (the high speed thing) sign on the phone during data sessions. on some areas I'm only able to get E and sometimes even the G sign came on and off. so I guess, maybe wherever you are, the 3G signal isn't strong enough, so you can only get edge.
and as of the other person noted, polaris is kind of at the edge of getting broken, fast. I only uses mine exclusively for web browsing for a week when the phone goes crazy. sent it to repair and everything seems to be in "sane" mode now let's hope that my phone didn't try to go insane again
rycckor said:
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Click to expand...
Click to collapse
I am having the same problem, 2 weks ago I traveled to other country without 3g network (only edge) and i had used a diferents simcards. When I come back to my country, I lost the 3g only works in GSM , I try another sims card and same problem and the orignal simcard in differnts mobiles 3gs worsk fine. Do you find any solutions? You are the only person who i find with the same problem.
Thanks
Edit/Delete Message
Guys, maybe a silly comment but did you check the following settings : phone/menu/options/band and check select network type to auto?
I have had problems before with 3G & HSDPA. Somtimes when your registered on HSDPA and you travell away from that mast/area into an area that only has 3G or even only Edge, then device does not re-register onto the other band and you will not be bale to make calls and will miss calls. This happened for days one time and i very nearly hard reset my device in frustration, i eventually found out it was a network problem.
Another work around is going to phone/menu/networks and manually select networks and hopefully it should bring up your 3G network.
Phone operators do not like telling you that their 3G or HSPDA networks do not have good coverage or intermittent quality of signal. My 3G network only has 70% coverage & 30 % of that is HSDPA, so i sometimes end up on EDGE and hence miss calls.
Try playing around with the setting above one at a time. When im stuck i manually set band to GSM (edge), then when travelling away reset back to auto. Most of the time however it is fine.
Hi, I'm from Argentina. I had the same problem with 3G after a trip to other country. Now my TC only works well in GSM Band. Unfortunatelly we don't have service support here so if anyone knows how to fix this will be highly appreciated.
I have the same problem in my Polaris. I tried almost every radio i could find, i tried with different sim cards, i tried with official wm6 and wm6.1 roms with no result. When 3G is enabled i can not make or receive calls. I think that the problem started when i first upgraded from WM6 to WM6.1. Now i keep band selection to GSM so at least i can use my polaris as a phone. There must be something that prevents gsm connection when 3G is active. I hope a registry tweak could be found for this. I' m just one step from sending my device to be serviced.
I have the same trouble with my virgin uk sim card and t-mobile which share the same network(need to turn off 3g),but no trouble with my asda sim which uses the vodaphone network.So if you try different sim cards make sure they dont share networks.Another thing i've noticed with my virgin sim is all my preferred networks are unchecked but my phone will still connect if my 3g is turned off?
I'm currently using JF's rc33 1.41 and my connection to the edge network just isn't showing up anymore. Is this a reoccuring issue because I cannot find anything of the sort on a search? Thanks for your help.
i hope it's just tmobiles network down. i just experienced no edge connectivity for a while on rc33 lite so i wiped and loaded up the basic rc29 hoping it wasnt just the jf version that was messing up the network. seems like the stock firmware also has a bit of difficulty connecting to a network right now. i was at the sign in screen forever then i looked back and there was edge. now its gone again. just my 2 cents though
I put my sim in an old phone and the edge came up just fine.
Anyone install or upgrade new apps?
I even tried re-installing the newer radio version.
My 3G is down also... not just my edge. I literally have no data connection unless WiFI.
You're right, it just seems to be a network problem because I just got re-connected.
apfroggy0408 said:
You're right, it just seems to be a network problem because I just got re-connected.
Click to expand...
Click to collapse
Thats good news. Where are you located?
Located in good 'ole Texas.
T-Mobile Network Outage
I just got off the phone with Tier 3 tech support and he said that they are experience a network outage in markets west of the Mississippi. No ETA.
Network down here in los angeles also
T-Mobile Network Outage
As of 10pm PST T-Mobile started experiencing a data network outage.
Some markets were effected at different times but the Tier 3 tech support in New Mexico has been flooded with calls about no data connections with the G1 phones. According to the representative in Tier 3 tech support this is effecting all 3G equipment and there is no ETA on the repair.
Phone calls and text messages should work just fine.
If you still have no data connection in a few hours then try calling tech support (800) 937-8997.
Do NOT wipe, reflash or anything else until after you call to confirm that the problem has been resolved.
Thanks.
Hello everyone,
I have a Sprint TP2, which i have done the following in order:
1. Flash Hard SPL
2. Sim Unlock - (found out this actually wasn't necessary, but made donation anyway)
3. Flash Radio (2.05.00.WU)
The above all done according to instructions from this forum.
4. Plugged in a T-Mobile sim card, switched to GSM only Manual, found the network, made a call. Worked fine.
5. Flashed new Rom (EnergyROM_21864_RHOD500_09.Nov.2009_StandardM2.5)
Started using it on Sprint, everything was fine. Switched over the T-Mobile, seemed ok at first... but now problems begin:
a. Tried connecting 3G and get online via T-Mobile, seemed to work for a minute.
b. Tried using GPRS (2G, turned off 3G), seemed to work intermittently.
c. Noticed couldn't stay on T-Mobile's network, even though when signal was good.
d. I thought the data connection was causing the problem, but turning off all data connections didn't help. Gets connected, then soon gets dropped. Still couldn't stay on T-Mobile.
This same T-Mobile card works perfectly with the original T-Mobile TP2, and works find on another LG phone. So it's not the card or account issue. I don't know what could've caused this, is it the new Radio? or is it the Rom?
Can anyone give suggestions on how to cure this? Thanks!
James
**Edit - sorry, found the dialog is going on at another thread. But just thought this might need to be in a separate thread anyway.
I Am having a similar issue.
I too am having the same exact issue. Has anyone got the SPRINT: HTC Touch Pro 2 working on T-Mobile? I Have Both, The one for T-Mobile and Sprint.... I Just Like Sprint Phone a lot better.
i have the same issue. even when i go into the gsm/umts services and change the band to 1900/850.
i also seem to have an issue where it shows i am connected to the network and i can make calls and send text but can not receive them unless i manually reconnect to the network or do a soft reset.
i'm also looking for a fix for this exact problem
Similar problem with Sprint phone on AT&T network
I have a Sprint touch pro 2 unlocked, using on AT&T network. Thought it was working good, but now I see it keeps dropping me, asking me again if I want to connect to the network. I can toggle the Flight mode on/off, and it'll reconnect.
Anyone know a solution to this problem?
(well, everything short of new SIM card)
The situation:
-bought a 32GB N5 from a guy
-I'm on Rogers in Canada
-on Lollipop
-cannot get LTE, only 3G and 4G (H)
-APN is correct
-checked everything in *#*#4636#*#*
-cleared cache
-reflashed facotry image
-tried Cataclysm
SOMETIMES, I'll get "LTE", but it's a phantom - there actually isn't a connection at all.
I've swapped phones many times before; never had an issue. I read in threads someone saying that on AT&T that you need to register IMEI with them to get new device working with LTE. I never had to before, but called Rogers to check if this is something they've started doing.....no.
Under device model, it doesn't say either 820 or 821. It says "Nexus 5"
I started thinking that I stupidly bought the international model off the guy, but then when i was in fastboot mode I saw that it did say 820.
So.............I'm stumped, puzzled and pissed.
Does anyone, ANYONE have suggestions or ideas? Many thanks!
Sanity check but worth investigating:
- Definitely have LTE coverage in your area? I assume other phones around you connect to same LTE network no problem
- Does the SIM connect to LTE in another known working phone?
eddiehk6 said:
Sanity check but worth investigating:
- Definitely have LTE coverage in your area? I assume other phones around you connect to same LTE network no problem
- Does the SIM connect to LTE in another known working phone?
Click to expand...
Click to collapse
Yep, coming from my old phone. Have always had coverage in all the areas I've been with this new phone. LTE SIM, LTE area...it SHOULD work, but is not.
Try a new sim at the store, if it doesn't work return it on the spot. No harm, worth a try
Does 3g work? What bands does your carrier run in your area? You might try the diag LTE screen (requires root, there's an app from the Play Store) and see what band it sees. Also have you tried doing a scan of which carriers are available?
MrObvious said:
Does 3g work? What bands does your carrier run in your area? You might try the diag LTE screen (requires root, there's an app from the Play Store) and see what band it sees. Also have you tried doing a scan of which carriers are available?
Click to expand...
Click to collapse
3G and 4G work.
I went to Rogers store and got a new SIM. No change.
Same thing...
I'm just posting to let you know I've had EXACTLY the same problem..
Mine occurred after I smashed the screen and sent it away to a company to be repaired. My N5 came back with a new screen, so immediately I upgraded to lollipop...
Then the LTE stopped working. Occasionally the device would say it was connected to 4G but, like you, it didn't work when it showed this. I tried everything, flashing, checking access points, flashing different radios...but nothing worked.
Now I can't work out if the repair company had somehow damaged the 4G antenna when they were fixing the screen. So I sent it back to be repaired (again)
Now i've got it back. 4G works but it has lost a lot of speed. Where I was getting 25mb/sec on average, I now get 10 max.
I've e-mailed the repair centre to find out what they did, but honestly, I've given up a bit now...
Wait, you upgraded to Lollipop? You realize that they included a new radio right? Try reverting modems.
Sent from my Nexus 5 using XDA Free mobile app
Hey Everyone,
I have searched multiple threads and google for an answer to fix the Droid Maxx issue on ATT. Whenever I put the phone on global it works fine for about 20mins getting HSPA+ then all the sudden tries to pick up 4GLTE and the phone stops working no data no phones. So I end up having to switch airplane mode on and off to get it to work again for another 20mins. I can only get it to work when I have it on LTE/GSM/UMTS and I only accept GSM networks which then sticks me on EDGE only. I tried putting in APN settings for ATT and still get the same results when its on global or GSM/UMTS both selected. Ive read everywhere that it works fine on ATT and Tmobile GSM HPSA+ Networks which it does until it tries to go onto 4G LTE network. Any advice would be great thanks!
Hmmm So I continued to look for a solution and it seems 4.4 has issues with LTE on GSM carriers. I found a nice little app that lets me turn off LTE and I am able to get HPSA+ again and no issues with calls/messages. I guess until a fix comes out I wont be able to get LTE but no biggy the battery life on the Maxx makes up for it. I could always root it and go down to 4.2 I have found some posts that said it works.
Is it fully updated?
The Dirtydee Z3
I've been using my Maxx on Cricket (AT&T towers) for a while and I'll get LTE when I first boot up the phone but after maybe 5 minutes it'll go to HSPA+ and stay there until I reboot again. Kind of weird but I haven't had any data issues period.