[Q] Moto G - Google Play Music problem after latest 4.4.2 fix - Moto G Q&A, Help & Troubleshooting

I just wanted to know, if anybody else is experiencing this and / or if you've found a solution:
Since the last update that was supposed to fix connectivity issues on 4.4.2, I get the "unable to play the track you requested" when streaming music from my Moto G to my Nexus Q (via Cast-to-upnp and bubbleupnp server).
This used to work without probs prior to the update. Now after 30min to 1h of streaming, I always get that error message. I then have to close Play Music, restart it, reconnect to my Q and it will work for another 30min or so.
My HTC ONE GPE (4.4.2) and Galaxy Note 10.1 (CM 10.2) don't show this behaviour. So far I've tried the following on the Moto G:
- Re-Install Google Play Music
- Clear media cache
- Disable 2G/3G connectivity
Any help very welcome!
Thank you for taking the time to read this.
Cheers
Tobi

nimmzwei said:
I just wanted to know, if anybody else is experiencing this and / or if you've found a solution:
Since the last update that was supposed to fix connectivity issues on 4.4.2, I get the "unable to play the track you requested" when streaming music from my Moto G to my Nexus Q (via Cast-to-upnp and bubbleupnp server).
This used to work without probs prior to the update. Now after 30min to 1h of streaming, I always get that error message. I then have to close Play Music, restart it, reconnect to my Q and it will work for another 30min or so.
My HTC ONE GPE (4.4.2) and Galaxy Note 10.1 (CM 10.2) don't show this behaviour. So far I've tried the following on the Moto G:
- Re-Install Google Play Music
- Clear media cache
- Disable 2G/3G connectivity
Any help very welcome!
Thank you for taking the time to read this.
Cheers
Tobi
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Click to collapse
hi, I have the same problem on my lg gpad 8.3 since I updated to kit kat, very often I get "unable to play the track you requested", did you find a solution ? thanks

Related

Anybody figured out why Google Play Music keeps giving random errors on KitKat?

ever since i upgraded to stock kitkat (not via ota, and i have root) my google play music has been giving me unable to play this song errors. i'm down to do a logcat if someone smarter than me is down to read it and try to find a solution. i've noticed it when i'm on wifi and mobile data, while i'm using gps and while i'm not, with personal library songs as well as all-access tracks, and i'm fairly certain it hasn't mattered whether the tracks were on-device or streaming.
has anybody who took the stock kitkat OTA without any root or modifications had this same issue?
has anybody had zero GPM errors since updating to kitkat?
I'm gonna chime in and say I've been having issues too. I'm completely stock. But Play Music usually randomly just stops midsong with an unable to play song error. Haven't been able to figure out what's causing it.
Sent from my LG-D801 using Tapatalk

[Q] Any Moto G (LTE) owners who got problems with spotify?

So I just got my new Moto G (the one with LTE and a microsd card reader) and spotify just won't work with it!
When I start it the screen is the spotify grey background but with the settings tab to the left. However I cannot press anyhting or use the app at all. The phone is on android 4.4.3 and I'm using the latest Spotify Music app.
Sometimes I can get into the app and play a song but after a short while it stops and freezez up and only a reboot can fix it. Open the recent view and killing the app never works. I must reboot it in order to use the phone at all. I have cleared all the caches serveral times and installed and uninstalled it.
Also now I'm not able to play any music at all the app crashes constantley.
Just wondering if there is anyone else having these problems on the moto g and the moto g lte version? Seems very odd, never experienced this problem on any android phone before.
I own a Moto G LTE too and Spotify works fine on it. Maybe you are experiencing a microsd issue (did you insert it correctly? At which class does it belong to?). Try to remove it from the phone and then try to open spotify again.

[Q] Google Music app sometimes can't play radio

Hello! I've been a Google Music All Access subscriber since nearly day 1, and I haven't had any issues with the service until recently. I can't pinpoint a specific time this started, but it was before Lollipop rolled out to my Nexus 5 (problem probably started about a month ago?). GMAA has mood radio stations that you can pick based on the time of day, so for work, bedtime, etc. Often (>50% of the time now) when I try to play one of these radio stations, I get an error that states "Couldn't prepare radio. Please try again." The error persists for specific radio stations; trying other stations makes it work (but the original station still doesn't work). I've attached a screenshot of the error.
Has anyone else encountered this problem? It's REALLY annoying and I'd like to get it fixed! I'll contact Google directly if I have to, but I'd prefer to avoid that.
vaindil said:
Hello! I've been a Google Music All Access subscriber since nearly day 1, and I haven't had any issues with the service until recently. I can't pinpoint a specific time this started, but it was before Lollipop rolled out to my Nexus 5 (problem probably started about a month ago?). GMAA has mood radio stations that you can pick based on the time of day, so for work, bedtime, etc. Often (>50% of the time now) when I try to play one of these radio stations, I get an error that states "Couldn't prepare radio. Please try again." The error persists for specific radio stations; trying other stations makes it work (but the original station still doesn't work). I've attached a screenshot of the error.
Has anyone else encountered this problem? It's REALLY annoying and I'd like to get it fixed! I'll contact Google directly if I have to, but I'd prefer to avoid that.
Click to expand...
Click to collapse
Did you ever end up finding a solution to this problem. I've been experiencing it for a couple months now. I emailed Google Play app support but have not gotten a response from them even after numerous attempts.
I keep having this issue too and its so annoying...if anyone has a fix please share.
vaindil said:
Hello! I've been a Google Music All Access subscriber since nearly day 1, and I haven't had any issues with the service until recently. I can't pinpoint a specific time this started, but it was before Lollipop rolled out to my Nexus 5 (problem probably started about a month ago?). GMAA has mood radio stations that you can pick based on the time of day, so for work, bedtime, etc. Often (>50% of the time now) when I try to play one of these radio stations, I get an error that states "Couldn't prepare radio. Please try again." The error persists for specific radio stations; trying other stations makes it work (but the original station still doesn't work). I've attached a screenshot of the error.
Has anyone else encountered this problem? It's REALLY annoying and I'd like to get it fixed! I'll contact Google directly if I have to, but I'd prefer to avoid that.
Click to expand...
Click to collapse
PartimusPrime said:
I keep having this issue too and its so annoying...if anyone has a fix please share.
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Click to collapse
Found a solution that worked for me I grabbed the old APK from APK mirror and installed that version instead ( grab oct 21 2014 release) install this version and play a few of the contextual radios they all seemed to work on that version. After playing the ones that weren't working I installed the newest version again and they continued to work.
http://www.apkmirror.com/apk/google-inc/google-play-music/google-play-music-5-7-1717q-1530520-apk/ this is the version that I used to get it working again.
Here's what worked for me... I completely uninstalled the app. It was installed by default as a system app. Then installed again through the Google Play store. Haven't had any issues so far ??
PartimusPrime said:
Here's what worked for me... I completely uninstalled the app. It was installed by default as a system app. Then installed again through the Google Play store. Haven't had any issues so far
Click to expand...
Click to collapse
Thanks for this. I started getting the same error so I followed your instructions. I'm not rooted so I couldn't completely remove the app. But I uninstalled as much as i could and cleared everything I could and the radio stations are working again.
Hey guys
I know I'm late to the party but I found a fix to this issue and I wanted to see if it works for other people. I did this on a galaxy S7 running Android 7.0 and running the latest version of Google play music. Here's what I did:
1. Tap the 3 dot menu on the playlist in question and select "create new playlist"
2. Name the playlist something different from the original
3. Remove one song from the playlist (I don't think it matters which but I removed the first song)
4. Put the song back in the playlist.
5. Check to see if the radio function works for the new playlist
6. Delete the old playlist and rename the new on to what the old playlist was called.
7. Now you should have a playlist that is identical to the original and the radio function should work for it.
Hope this helps.

[Q] Moto G 4 G (XT1039) Musics application closes automaticaly

Hi all,
I have a problem with my xt1039, the music application like Google music or TuneIn Radio silently close after random time (5mins, 10min etc.) anyone have same problem ?
My phone is not rooted and i dont have application like JuiceDefender or something like that.

[Q] [Stock 5.1] Play Music "Music temporarily unavailable" error

Hey there
When playing a song I get a white notification block saying:
"Music temporarily unavailable.
Couldn't play the stream you
requested" DONE
Been having this error on/off for a month now. Sometimes it works on wi-fi but not on cell, most of the times not at all.
Right now at home I can play from my other devices (win7-pc, chromecast, Nexus10) without problems.
I can browse music fine on the phone and play moview works fine - so the account is not the problem.
All hits I've had searching gave just different settings to try with caching, dl'ing etc. They are to no avail. Tried all combinations.
I hope anyone can shed some light. Best regards!
Edit: I'm an all-access subscriber.
Having this issue right now on my Nexus 7 2013 - both on WiFi and LTE. Like you, I've tried all the usual tricks - deleting app, wiping cache etc.
I'm going to try CM12.1 now and see if it's going to make any difference.
EDIT: So I installed CM12 and it's working great! Play Music works fine with radio + downloaded music + library.
[deXter] said:
EDIT: So I installed CM12 and it's working great! Play Music works fine with radio + downloaded music + library.
Click to expand...
Click to collapse
Yeah - I did a factory reset and it works now. Weird. And a bit of a hassle...
Cache music option off fixes it. Temporary fix though, you loose ur album art. No more error message though. Looking for a permanent fix though.

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