Hello! I've been a Google Music All Access subscriber since nearly day 1, and I haven't had any issues with the service until recently. I can't pinpoint a specific time this started, but it was before Lollipop rolled out to my Nexus 5 (problem probably started about a month ago?). GMAA has mood radio stations that you can pick based on the time of day, so for work, bedtime, etc. Often (>50% of the time now) when I try to play one of these radio stations, I get an error that states "Couldn't prepare radio. Please try again." The error persists for specific radio stations; trying other stations makes it work (but the original station still doesn't work). I've attached a screenshot of the error.
Has anyone else encountered this problem? It's REALLY annoying and I'd like to get it fixed! I'll contact Google directly if I have to, but I'd prefer to avoid that.
vaindil said:
Hello! I've been a Google Music All Access subscriber since nearly day 1, and I haven't had any issues with the service until recently. I can't pinpoint a specific time this started, but it was before Lollipop rolled out to my Nexus 5 (problem probably started about a month ago?). GMAA has mood radio stations that you can pick based on the time of day, so for work, bedtime, etc. Often (>50% of the time now) when I try to play one of these radio stations, I get an error that states "Couldn't prepare radio. Please try again." The error persists for specific radio stations; trying other stations makes it work (but the original station still doesn't work). I've attached a screenshot of the error.
Has anyone else encountered this problem? It's REALLY annoying and I'd like to get it fixed! I'll contact Google directly if I have to, but I'd prefer to avoid that.
Click to expand...
Click to collapse
Did you ever end up finding a solution to this problem. I've been experiencing it for a couple months now. I emailed Google Play app support but have not gotten a response from them even after numerous attempts.
I keep having this issue too and its so annoying...if anyone has a fix please share.
vaindil said:
Hello! I've been a Google Music All Access subscriber since nearly day 1, and I haven't had any issues with the service until recently. I can't pinpoint a specific time this started, but it was before Lollipop rolled out to my Nexus 5 (problem probably started about a month ago?). GMAA has mood radio stations that you can pick based on the time of day, so for work, bedtime, etc. Often (>50% of the time now) when I try to play one of these radio stations, I get an error that states "Couldn't prepare radio. Please try again." The error persists for specific radio stations; trying other stations makes it work (but the original station still doesn't work). I've attached a screenshot of the error.
Has anyone else encountered this problem? It's REALLY annoying and I'd like to get it fixed! I'll contact Google directly if I have to, but I'd prefer to avoid that.
Click to expand...
Click to collapse
PartimusPrime said:
I keep having this issue too and its so annoying...if anyone has a fix please share.
Click to expand...
Click to collapse
Found a solution that worked for me I grabbed the old APK from APK mirror and installed that version instead ( grab oct 21 2014 release) install this version and play a few of the contextual radios they all seemed to work on that version. After playing the ones that weren't working I installed the newest version again and they continued to work.
http://www.apkmirror.com/apk/google-inc/google-play-music/google-play-music-5-7-1717q-1530520-apk/ this is the version that I used to get it working again.
Here's what worked for me... I completely uninstalled the app. It was installed by default as a system app. Then installed again through the Google Play store. Haven't had any issues so far ??
PartimusPrime said:
Here's what worked for me... I completely uninstalled the app. It was installed by default as a system app. Then installed again through the Google Play store. Haven't had any issues so far
Click to expand...
Click to collapse
Thanks for this. I started getting the same error so I followed your instructions. I'm not rooted so I couldn't completely remove the app. But I uninstalled as much as i could and cleared everything I could and the radio stations are working again.
Hey guys
I know I'm late to the party but I found a fix to this issue and I wanted to see if it works for other people. I did this on a galaxy S7 running Android 7.0 and running the latest version of Google play music. Here's what I did:
1. Tap the 3 dot menu on the playlist in question and select "create new playlist"
2. Name the playlist something different from the original
3. Remove one song from the playlist (I don't think it matters which but I removed the first song)
4. Put the song back in the playlist.
5. Check to see if the radio function works for the new playlist
6. Delete the old playlist and rename the new on to what the old playlist was called.
7. Now you should have a playlist that is identical to the original and the radio function should work for it.
Hope this helps.
Related
Hi all,
I have a TMOUS Sensation 4G. I was on stock rom then I switched to OrDroid 9.0, but I'm experiencing the same problems.
1) Whenever I try to "update all" in Google Play under my apps, the first app will download, but the subsequent ones won't. It will just keep on showing "downloading" but doesn't actually download. Canceling the current download sometimes works; the next download would sometimes start. This problem seems to be worse on Wifi, but it happens sometimes with 4G as well.
I tried clearing the app data and cache for Google Play but that didn't seem to help.
2) When I'm on Wifi (especially when I'm at work), the system time just slows; sometimes it can be 6-10 minutes behind the actual time. My setting is always on auto-update time. Anyone know why this happens?
Thanks!
Delete play store, clear cache reboot download again and re try, I never use auto update as I'm the one who decides when and where also if I'm going to update
Changes in permissions I dislike and updates that there are many complaints about don't get in
so as you can see I always allow others to check the updates work for me (like you )
Tbo I've no idea on the wifi time issue, try asetting the time correctly and drop the auto update and see
UPdate - there is a differnt post about the time issue and the reply indicates that it may have something to do with overclocking - if you do that so read the copy paste below it may help
It happened to me when I was using the badass governor, even though I was connected to cell.
Switching to ondemand did the trick for me
Thanks for the reply, johnerz. However, I do not have anything on auto-update. I'll try deleting the Play store and see what happens I guess ... just thought it was weird that the same problem persists even on different roms.
As for the time issue, I'm using ondemand as well so I guess my issue is different?
This issue only started for me about a month ago and has gotten progressively worse.
Every time I open Google apps that could be used to stream music (play music, YouTube), I get a message saying that Bluetooth has stopped.
It happens whether I'm actually connected to a Bluetooth device or not and I can't find a way to prevent it. It never used to happen while using power amp either.
Is there anything that can be done?
Edit: It happens any time I play music now
Edit 2: The problem seems to be related to an update of the play music app. I uninstalled the update and only have the base version of the app now and everything is working fine.
Try going into apps in sttings if ure rooted use a diffrent app manager and clear the cache and data on bluetooth
Guys,
My phone started to behave abnormally after updating to may 10th google play services. I constantly lose wifi and my phone gets frozen. I gotta retart it in every hour.
Also whenever i send a location it says "google services are updating" i uninstalled services and it updated itself then problems started again.
When the phone get frozen the heat increases like crazy and the battery depletes itself enermously if i dont restart it.
When i lose wifi i cannot see any other wifi networks in the settings. I lose them all and it appears as if there are no wifi networks.
I also wonder if this could be a battery issue? I will reset to factory settings tonight if noone has an answer to this.
Thanks. I am on aura 2.2 rom the latest version
I am also having an issue with google play services. I am using sport tracking apps and they all show google play services updating.
Do you also get random crashes and freezes? I checked many forums, it is very common among huawei users right now. It has affected many phones and you can find many complaints about it. But google provided no support right now.
I also read that factory resetting is not solving the issue. So i am not gonna waste time on that and wait for a new update.
But i can tell for the first time i regret using a huawei phone. Deeply loving it made me cover its faulty updates but i got tired of restarting the phone hourly
I had the exact same issues you described. Google Street View, Uber, and other apps would display 'google services are updating' and not work at all.
Fixed it by leaving the Google Play Services beta testing channel. I'm now running version 12.6.73 (040400) and all's back to normal.
On the other hand my P20 is still on the beta channel 12.6.73 (040408) and no issues.
There's an ongoing thread about an issue which seems what you're talking and is specific to Huawei phones. My problem related to this, is that I can't logon on Chrome... More details in the link below
https://bugs.chromium.org/p/chromium/issues/detail?id=838576#c38
Hi, on my Mate 9 in my Car with Android Auto, the Google Assistent dont run, and says everytime when i activate it: "There is no stable Internet Connection"
I hope google or Huawai will it correct it
Hello,
Same problems with my Mate 9 MHA-L09
It was said that this bug is reported by many people in Google issue tracker. Lots of Google Maps apps such as Uber and Taxify don't work well. It looks like wide range of Huawei devices is severely impacted by latest Play Services update to version 12.6.73. A good news is Google is working on it.
Two temporary solution for an end-user to try:
1. Clear cache & data of Google Play services
2. Go to Setting - App - Google Play Services, disable it to go back factory version.
Restart the phone and go to Google Play Store to do the update on Google Play Services.
Wonder if this is the same "bug" I've been having trouble with. Sometimes, & I can't nail down how it happens, if I wake up the phone, and it could have been screen off for 5 minutes, all night, 20-30 minutes...no pattern, that after waking it up, tap on anything and it might be 10-20 seconds before it does anything. EVERY app is like that. I thought it might have been with Nova launcher, but that doesn't seem to be it, rebooting the phone appears to "fix it". Just dumped cache on play, stopped, uninstalled, rebooted (play store isn't showing any updates, still at 11.xx). I'll just watch it and see how it act.
By me its help Temporary, Everythings run until the next restart of my phone and my smartwatch must reset to
So far, almost 24 hours later, dumping the storage, stopping, "uninstalling" the play services, and going back to the stock one (11.xx) seems to have cured my "lag". Everything is snappy again.
Can someone confirm that with this issue ongoing you can open events in the Calendar app? If possible from an Exchange account...
Currently I open Calendar, select an event, it opens and immediately closes. So Calendar now is also unusable for me What's going on?
Thanks!
p51d007 said:
Wonder if this is the same "bug" I've been having trouble with. Sometimes, & I can't nail down how it happens, if I wake up the phone, and it could have been screen off for 5 minutes, all night, 20-30 minutes...no pattern, that after waking it up, tap on anything and it might be 10-20 seconds before it does anything. EVERY app is like that. I thought it might have been with Nova launcher, but that doesn't seem to be it, rebooting the phone appears to "fix it". Just dumped cache on play, stopped, uninstalled, rebooted (play store isn't showing any updates, still at 11.xx). I'll just watch it and see how it act.
Click to expand...
Click to collapse
Exact same problem. When did it start?
I am solving the issue by hard resetting, uninstalling play services and when i update sometime later my phone starts losing wifi and battery is getting drained incredibly fast. Something gotta be related wtih the play services but no solution yet
bluecry said:
Exact same problem. When did it start?
Click to expand...
Click to collapse
I started to notice it about a week, after the security patch for my phone (U.S.367, april C567 patch)
It has been fixed I am on beta play services and google.
arminbih said:
It has been fixed I am on beta play services and google.
Click to expand...
Click to collapse
What version?
Governa said:
What version?
Click to expand...
Click to collapse
Yes it has been fixed (sic!) with version 12.6.85 from version 12.6.73. The big errors have been fixed on software such as Uber and Map programmes. Still awaiting to see if the hardware problems are sorted, (my phone would be hot to the touch to the extent that glue on the phone cover would soften and become pliable).
To summarise.... So far so good.
I can confirm, I have upgraded to 12.6.85 earlier today and so far so good.
Clear now
So far, almost a week into the update, no issues on my end with the phone lagging.
If my phone is on for more than 10 minutes, I lose calling functionality. When I try to call someone, it freezes and the Pixel becomes unresponsive, forcing me to hold down power for 10 seconds for a reboot. After this, it works just fine for another 10 or so minutes.
I have no idea when calling functionality begins to be lost because I can still send and receive texts, but I can't make or receive calls. I don't even get a wave of missed calls or anything when it works after a reboot.
Google Assistant has it's own issues when this happens too. It won't come up with "Hey, Google" at all. When I long press the home button, Google Assistant comes up, but I just get the floating dots. Fortunately, it doesn't freeze when I try this. Restart the phone and I'm good for about 10 minutes or so. I tried installing 3rd party calling apps, but the problem persists.
Hoping this is a Pie issue and waiting for the next security patch, will likely do a sideload flash-all. Any suggestions as to what the problem is from? Could my SIM card be the problem? Any apps I could try to help narrow down the issue? I had no issues with Oreo.
Thanks in advance.
Tried rebooting in safe mode. Slightly similar results: works fine for about 10 minutes but then it's just the mic not working. I can make and receive calls with out the phone freezing, but no mic.
mbstone said:
If my phone is on for more than 10 minutes, I lose calling functionality. When I try to call someone, it freezes and the Pixel becomes unresponsive, forcing me to hold down power for 10 seconds for a reboot. After this, it works just fine for another 10 or so minutes.
Click to expand...
Click to collapse
I have a similar issue with a used Pixel I purchased. I couldn't place or receive calls, with everything else working fine. Did the prerequisite online searches with results finding most everyone experiencing this issue chalking it up to hardware but I'm still thinking software. I tried a different phone app (drupe-enabled as default) with some success, then the problem returned (a few days later, rarely get/make calls). The default google phone app (version 23.0) fails every time. Currently looking into TWRP/Root and hoping to eliminate certain default apps to experiment further. Will be keeping an eye on this post! :cyclops:
--- Three weeks later ---
Could there be an issue within google play services with phone dialer app (any/or stock app)?
After continued issues I parked phone in drawer a bit then pulled out and tinkered with a few weeks later. Tried to isolate problem using logcat and on a hunch I flashed TWRP and a custom ROM but NOT any gapps package. Sticking sim in and using the built in phone app (Resurrection Remix -com.android.dialer) it works without issue. What? I flashed gapps (correct version/etc) and sure enough the problem returned. Went back to rom minus gapps, works fine. So, with straight up stock rom - stock phone dialer fails, custom rom - it works without a gapps package but not with.
Aimless Rambler said:
I have a similar issue with a used Pixel I purchased. I couldn't place or receive calls, everything else working fine. Did the prerequisite online searches with results finding most everyone experiencing this issue chalking it up to hardware but I'm still thinking software. I tried a different phone app (drupe-enabled as default) with some success, then the problem returned (about 5 days later). The default google phone app (version 23.0) fails every time. Currently looking into TWRP/Root and hoping to eliminate certain default apps to experiment further. Will be keeping an eye on this post! :cyclops:
Click to expand...
Click to collapse
Went back to Oreo before I had the problems and... problems persist. I'm sad. I had the privilege of speaking to someone from Google Support who was very knowledgeable. Unfortunately, my best option from the rep was to take it in to one of their authorized repair places.
Are you guys on Verizon? I'm having this problem with my dad's pixel on vzw.
brkshr said:
Are you guys on Verizon? I'm having this problem with my dad's pixel on vzw.
Click to expand...
Click to collapse
AT&T
---------- Post added at 07:47 AM ---------- Previous post was at 07:45 AM ----------
mbstone said:
Went back to Oreo before I had the problems and... problems persist. I'm sad. I had the privilege of speaking to someone from Google Support who was very knowledgeable. Unfortunately, my best option from the rep was to take it in to one of their authorized repair places.
Click to expand...
Click to collapse
--- Three weeks later ---
Could there be an issue within google play services with phone dialer app (any/or stock app)?
See my updated post (# 3) for what I've tried since..
Vzw ended up replacing my dad's phone through extended warranty. I talked to Google for awhile. Multiple factory resets, factory image installs, tried older phone apks. Nothing worked.
brkshr said:
Vzw ended up replacing my dad's phone through extended warranty. I talked to Google for awhile. Multiple factory resets, factory image installs, tried older phone apks. Nothing worked.
Click to expand...
Click to collapse
Older/newer phone dialer apps didn't work for me either ... custom rom and eliminating google play services did (no gapps). I'm still tinkering with the device ... installing frequently used apps using F-droid and Yalp, will test it. Not quite sure why but it works.
I ended up flashing Lineageos for Microg, presents it's own problems in the learning experience but it works.
Nothing ever worked in the end. No, not with Verizon. Bought through Canadian carrier called Fido.
Called Google tech and they weren't overly helpful. I started a chat with a Google Tech and they suggested I take it to UBreakIFix. They did a free diagnostic test and I referenced https://support.google.com/pixelphone/forum/AAAAb4-OgUsIW_gxTpXX3s/?hl=by that thread. Said they'd fix it for free even thought I was out of warranty. Got a new motherboard and my phone works like a charm.
Hello!
Today I realised that Location History (and, hence, Location Sharing) is not available to me... Googling the issue I see that this issue has been bothering many users of Chinese phones, but with no clear solution.
Of course location history was working fine since the day I got the phone, and I didn't change anything like, say, flashing a new ROM. I'm on OB25, btw.
Anyone else facing the same issue?
Same for me. Was working fine for one years and a recent research showed that it stopped working...
Had to remove my Google account, now it's working again. However, judging from others posting in various sites, I don't know for how long...
krakout said:
Hello!
Today I realised that Location History (and, hence, Location Sharing) is not available to me... Googling the issue I see that this issue has been bothering many users of Chinese phones, but with no clear solution.
Of course location history was working fine since the day I got the phone, and I didn't change anything like, say, flashing a new ROM. I'm on OB25, btw.
Anyone else facing the same issue?
Click to expand...
Click to collapse
I have the same issue on Vivo Iqoo Pro. the location history was working initially, and stopped working after the google play service automatically upgraded. What i am doing is uninstall the google play service and reinstall the original play service from the Vivo app market almost every the other day when google play service upgraded to the newest version.
I don't know how to stop the google play service automatic updating... maybe i have to root the cell phone and then there is a way to stop the play service updating...
That's a valid question...
As for me, in the end I had enough and just cleanly flashed my ROM. For some reason, the problem did not appear again!