[Q] Any Moto G (LTE) owners who got problems with spotify? - Moto G Q&A, Help & Troubleshooting

So I just got my new Moto G (the one with LTE and a microsd card reader) and spotify just won't work with it!
When I start it the screen is the spotify grey background but with the settings tab to the left. However I cannot press anyhting or use the app at all. The phone is on android 4.4.3 and I'm using the latest Spotify Music app.
Sometimes I can get into the app and play a song but after a short while it stops and freezez up and only a reboot can fix it. Open the recent view and killing the app never works. I must reboot it in order to use the phone at all. I have cleared all the caches serveral times and installed and uninstalled it.
Also now I'm not able to play any music at all the app crashes constantley.
Just wondering if there is anyone else having these problems on the moto g and the moto g lte version? Seems very odd, never experienced this problem on any android phone before.

I own a Moto G LTE too and Spotify works fine on it. Maybe you are experiencing a microsd issue (did you insert it correctly? At which class does it belong to?). Try to remove it from the phone and then try to open spotify again.

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[Q] Moto G - Google Play Music problem after latest 4.4.2 fix

I just wanted to know, if anybody else is experiencing this and / or if you've found a solution:
Since the last update that was supposed to fix connectivity issues on 4.4.2, I get the "unable to play the track you requested" when streaming music from my Moto G to my Nexus Q (via Cast-to-upnp and bubbleupnp server).
This used to work without probs prior to the update. Now after 30min to 1h of streaming, I always get that error message. I then have to close Play Music, restart it, reconnect to my Q and it will work for another 30min or so.
My HTC ONE GPE (4.4.2) and Galaxy Note 10.1 (CM 10.2) don't show this behaviour. So far I've tried the following on the Moto G:
- Re-Install Google Play Music
- Clear media cache
- Disable 2G/3G connectivity
Any help very welcome!
Thank you for taking the time to read this.
Cheers
Tobi
nimmzwei said:
I just wanted to know, if anybody else is experiencing this and / or if you've found a solution:
Since the last update that was supposed to fix connectivity issues on 4.4.2, I get the "unable to play the track you requested" when streaming music from my Moto G to my Nexus Q (via Cast-to-upnp and bubbleupnp server).
This used to work without probs prior to the update. Now after 30min to 1h of streaming, I always get that error message. I then have to close Play Music, restart it, reconnect to my Q and it will work for another 30min or so.
My HTC ONE GPE (4.4.2) and Galaxy Note 10.1 (CM 10.2) don't show this behaviour. So far I've tried the following on the Moto G:
- Re-Install Google Play Music
- Clear media cache
- Disable 2G/3G connectivity
Any help very welcome!
Thank you for taking the time to read this.
Cheers
Tobi
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hi, I have the same problem on my lg gpad 8.3 since I updated to kit kat, very often I get "unable to play the track you requested", did you find a solution ? thanks

[Q] Moto G 4 G (XT1039) Musics application closes automaticaly

Hi all,
I have a problem with my xt1039, the music application like Google music or TuneIn Radio silently close after random time (5mins, 10min etc.) anyone have same problem ?
My phone is not rooted and i dont have application like JuiceDefender or something like that.

Bluetooth stuttering/skipping - Moto G 16GB (2015)

I just got a new 2015 VW Golf and a new Moto G. Before the Moto G, I had a OnePlus One and it was having this problem as well. It's actually the reason I ended up with a new Moto G, because after two weeks or so of troubleshooting I couldn't figure out what was causing the problem. Immediately upon pairing the Moto G it's been having skipping/stuttering issues with Spotify and Youtube.
My first thought was that it obviously must be an issue with the car, but it isn't, as I've tried many different phones with the car (extensively) and they all work just fine, with the exception of the Moto G (2015) and the OnePlus One. I'm at wits end after having spent so much time on this issue.
Seems to be a compatibility issue between certain phones(or software) and this car(or multiple cars), but that some work just fine. The phones seem to work fine with other bluetooth devices, but just not this one.
On the OnePlus One here are some of the things I tried (there were a lot so I can't possible remember them all):
1. Repaired bluetooth
2. turned off wifi.
3. turned off bluetooth contact sharing
4. restarted device
5. hard reset
6. wiped data and cache in recovery mode
7. reinstalled spotify/wiped app date and cache.
8. toggled nu/awesome player in developer options
9. rooted/unlocked bootloader and flashed many different roms, some with CM12 base and some with out. I had heard Oxygen OS had less problems, but still didn't fix the issue.
10. Tried the ro.bluetooth.request.master=true fix in build.prop
11. av.offload.enabled=true to false
Is anyone else having this issue? There are a lot of vague threads out there about other phones and streaming issues via bluetooth, but I'm not sure what applies to this phone or what doesn't.
Some basic troubleshooting done on the Moto G
1. Repaired bluetooth
2. turned off wifi.
3. turned off bluetooth contact sharing
4. restarted device
5. hard reset
6. wiped data and cache in recovery mode
7. reinstalled spotify/wiped app date and cache.
8. toggled nu/awesome player in developer options
Any help would be great. Might just return the device if I can't get it working.
yeah, I have the same issue. Data and cache wiping in recovery mode sorted out for a couple of months but now I am getting the stuttering again. I use Bluetooth for all my listening and I hate this bug.
I have the same problem on my Moto G. Seems like some CPU/RAM issue since I've notice it got worse when I try to use any other program with spotify. But it's good to know that other ROMs don't work. I was about to test that.

Anyway to fix Bluetooth issues?

This issue only started for me about a month ago and has gotten progressively worse.
Every time I open Google apps that could be used to stream music (play music, YouTube), I get a message saying that Bluetooth has stopped.
It happens whether I'm actually connected to a Bluetooth device or not and I can't find a way to prevent it. It never used to happen while using power amp either.
Is there anything that can be done?
Edit: It happens any time I play music now
Edit 2: The problem seems to be related to an update of the play music app. I uninstalled the update and only have the base version of the app now and everything is working fine.
Try going into apps in sttings if ure rooted use a diffrent app manager and clear the cache and data on bluetooth

Constant shut down of LG V50 when using certain features

Hi everyone, so like the title of the thread suggest. My LG V50 (SKT model) gets shut down everytime I on the Wifi function, use the gallery app made by LG (the google photos app works fine), music app by LG (the google play music works fine too) as well as the file manager app on the phone. Whenever I click on them my phone will automatically shut down after a few seconds and I have to manually on it back up. May I know what is the issue with my phone? I've tried to flash some LG official roms using LG UP but the issue seems to be consistent...Thank you very much for reading this and I hope any of you will be able to let me know the potential issues that my phone might have.

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