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[Q] Camera app causes reboot after opening for a second time

I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful

nk33 said:
I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful
Click to expand...
Click to collapse
sell the phone
same problem with the camera app, I'll already do the factory reset (3-4 times) and the problem is still there. Sometimes, the phone restarted when I open the camera app for the first time.
I am using the original rom and I never rooted my phone

mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...

nk33 said:
mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...
Click to expand...
Click to collapse
he was kidding...
need more info, is the phone rooted? if so, are you running an amaze cam with a modded kernel?

ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..

nk33 said:
ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..
Click to expand...
Click to collapse
ok, got an idea. go to your settings-apps-manage apps, then find the camera app and clear its cache or data or both. see if that works.

sorry mate - i already tried that but forgot to put it in my list of things I'd tried...

nk33 said:
sorry mate - i already tried that but forgot to put it in my list of things I'd tried...
Click to expand...
Click to collapse
i'd suggest either rooting your phone, while still keeping the stock rom with s-off so you can do a nandroid back up and experiment or do a factory reset.
s-off will take like 15 minutes.

no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL

nk33 said:
no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL
Click to expand...
Click to collapse
well, no camera for you then

LoL - guess not.

nk33 said:
LoL - guess not.
Click to expand...
Click to collapse
you've spent about 3 hours since the op lol could've test driven an ics rom(s) in that time and went back to stock a few times.

mate correction 1) i have spent a total of 5 mins actually here...
and correction 2) YOU could've test driven an ics rom(s) in that time and went back to stock a few times, i don't even know wtf that means bro!

Someone else had posted that he had to copy everything from the SD card to his PC, formatted the card and then copied everything back to the card. If that worked for him, maybe you could give this a try.

Have you tried contacting HTC? If you cant solve it and you were experiencing the same issue all the time maybe its a hardware problem?

nk33, have you solved ur problem? Got the same one. My camera on XE was working fine. And then a week or two later I've started getting a black screen with camera app. Nothing helped me (tried everything you guys mentioned here). I couldn't return my phone to the shop. It was bought as a gift in other country .
Repair shop wanted to take my phone from me for a couple of days. I've got private data there and I don't want to make another hard reset

camera
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...

Simply upgrading to ICS sorted the problem put for me, nothing else works

nk33 said:
Simply upgrading to ICS sorted the problem put for me, nothing else works
Click to expand...
Click to collapse
Got my system plate changed. Nothing helped. They broke my GSM module in the service. So they replaced the whole system plate.
---------- Post added at 05:13 PM ---------- Previous post was at 05:10 PM ----------
lekhi123 said:
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...
Click to expand...
Click to collapse
I did the same except I didn't try any new ROMs, because I had got my phone upgraded a couple of days after I found that camera is malfunctioning.
If you have an official warranty then go and change the system plate or the whole phone.

[Q] Dropped My Nexus 5 in the toilet. Fried efs, no Backup

My efs partion fried when i dumped (haha see what i did there?) in the toilet. Lost everything. Never had it long enough to backup the efs either.... i took the phone apart and dried all the components and it boots now. No IMEI,camera works intermittently. Im okay with never getting the phone on a network again... I'm just hoping that i can get the storage back to at least use it for wifi and in my truck as a bluetooth music device... Does anyone have an Idea on how to recover the efs to a somewhat working state? i tried flashing the stock image but adb fails. Should i just throw it in my desk and forget about it?

Water cant make wipe partition. it can kill the the flash chip, but if that happens your phone cannot be turned on. Your efs is fine. Something releated to the radio is broken on the motherboard.

bitdomo said:
Water cant make wipe partition. it can kill the the flash chip, but if that happens your phone cannot be turned on. Your efs is fine. Something releated to the radio is broken on the motherboard.
Click to expand...
Click to collapse
This. ^^^
If a device gets wet, and something doesn't work after....chances are it never will. Fried.
Sorry. [emoji20]

KJ said:
This. ^^^
If a device gets wet, and something doesn't work after....chances are it never will. Fried.
Sorry. [emoji20]
Click to expand...
Click to collapse
In my city, there are repair shops that can
Www.vancell.Com
Sent from my Nexus 5

dicecuber said:
In my city, there are repair shops that can
Www.vancell.Com
Sent from my Nexus 5
Click to expand...
Click to collapse
Obviously money can fix anything. Its assumed that would be the next step....right?
Or toss it and buy another. ?

KJ said:
Obviously money can fix anything. Its assumed that would be the next step....right?
Or toss it and buy another. ?
Click to expand...
Click to collapse
ended up getting a moto g a few months ago on republic.
phone turns on and works fine. i can use wifi and the phone functions otherwise. like i said. Shows no IMEI and Storage says its running out and only Shows 128mb.Also when i go into recovery mode it says it cant mount cache,and when i try to format it says it cant mount data either. Any suggestions will be appreciated. im going to go to bed and i may try some more stuff tomorrow.

If you flash stock and its the same....its probably hardware....unfortunately.
---------- Post added at 10:30 PM ---------- Previous post was at 10:30 PM ----------
And I've read lots of good stuff about the Moto G....considering the price! ?

Sell it for the screen and battery, if good, and get a pre-owned Moto
#64268gkyJL#8653%dhjGUKVS357.

KJ said:
If you flash stock and its the same....its probably hardware....unfortunately.
---------- Post added at 10:30 PM ---------- Previous post was at 10:30 PM ----------
And I've read lots of good stuff about the Moto G....considering the price! ?
Click to expand...
Click to collapse
Yea. im a fan of the moto G. 3g only but thats all the speed i need when im out not using wifi. i've yet to do any playing around with it.

Note 5 won't respond to touches unless restarted

Hopefully someone can help me with this.
I am having an issue with my phone where the top left corner does not want to respond unless I restart the phone. This happens a completely random times and I am unable to pinpoint it. It all started the other day when the update came out. I have format my phone I have used Samsung smart switch to reinstall the OS and issue keeps coming back. I'm also having the same issue towards the bottom where are Google now application launcher is located. If you are using TouchWiz it is in the middle of the message app when I press the area it doesn't do anything unless I press to the right of it. I have turned on developer tools and selected show touches. I can see the touches and everything looks like it should work but the OS doesn't do anything. Once I reboot everything goes back to normal. When this happens I am unable to hit back on applications such as Gmail and I have to use a physical button to go back.
Phone is completely stock and had not been rooted.
Has anyone else had this issue?
Thanks for your help

Admin can you please move to Q&A thread please. I realized I posted in the wrong spot.

This has also happened to me and I'm on a custom rom. Mind you, my screen was replaced not long ago because of stuck pixels, and I thought this could be problem with the new screen. Not sure what is happening, though.

I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk

dcasey627 said:
I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Awesome, going to disable it all together for now. Hopefully they fix it. Only reason I haven't rooted yet is Samsung pay.
Thank you @dcasey627

laristech said:
Awesome, going to disable it all together for now. Hopefully they fix it. Only reason I haven't rooted yet is Samsung pay.
Thank you @dcasey627
Click to expand...
Click to collapse
I wasn't able to figure out how to disable it so I have to go in a couple times a day to stop it
Sent from my SM-N920T using Tapatalk

dcasey627 said:
I wasn't able to figure out how to disable it so I have to go in a couple times a day to stop it
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I use this https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
It's less than 2 bucks and doesn't require root. (can't use with root anyways) It can disable any app including the Tmobile my account app.
Best 2 bucks I've spent.

Perfect! Thank you very much
Sent from my SM-N920T using Tapatalk

I'm actually currently having this same exact problem. The thing that confused me was that it's the top left corner, no matter your screen orientation. Meaning it MUST be something OS related. But now I'm hearing Samsung Pay is the culprit? It's never caused this before until today...

dcasey627 said:
I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Briankbl said:
I'm actually currently having this same exact problem. The thing that confused me was that it's the top left corner, no matter your screen orientation. Meaning it MUST be something OS related. But now I'm hearing Samsung Pay is the culprit? It's never caused this before until today...
Click to expand...
Click to collapse
Well, wasn't Samsung Pay. I had both disabled and the issue came up today. I tried to figure out which app it was but I couldn't figure it out. I went to my recent apps and forced closed each one but the left corner was still messed up. I couldn't get it back until I restarted.

Others are having the same issues on reddit.
https://www.reddit.com/r/tmobile/comments/3yd0k9/issues_with_note_5_do_i_go_to_the_store/
https://www.reddit.com/r/galaxynote5/comments/3y4fhm/after_update_on_tmobile_screen_partially_not/
https://www.reddit.com/r/galaxynote5/comments/3ydl9h/upper_left_hand_corner_of_screen_becomes/

laristech said:
Well, wasn't Samsung Pay. I had both disabled and the issue came up today. I tried to figure out which app it was but I couldn't figure it out. I went to my recent apps and forced closed each one but the left corner was still messed up. I couldn't get it back until I restarted.
Click to expand...
Click to collapse
When I force close them I also Uninstall the updates and clear the cache. That always seems to fix it for me.
Sent from my SM-N920T using Tapatalk

dcasey627 said:
When I force close them I also Uninstall the updates and clear the cache. That always seems to fix it for me.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I just uninstalled, clear cached, and and restarted. I'll see if it comes back. Thanks for your update.

Glad to know the problem is possibly a widespread one so Samsung has a better chance at fixing this.

Briankbl said:
Glad to know the problem is possibly a widespread one so Samsung has a better chance at fixing this.
Click to expand...
Click to collapse
Yeah hopefully. T-mobile said all updates come from Samsung so they can't do anything but exchange the phone. Someone on reddit said he exchanged his phone and the issue came back. Plus, they send you a refurbish sometimes.

laristech said:
Yeah hopefully. T-mobile said all updates come from Samsung so they can't do anything but exchange the phone. Someone on reddit said he exchanged his phone and the issue came back. Plus, they send you a refurbish sometimes.
Click to expand...
Click to collapse
It's an irritating problem, for sure, but not enough to go through all that. I'm just gonna wait it out for that Marshmallow update in January.

I'm having the same issue. I thought it was my phone and was about to contact tmobile about sending a replacement. Glad to know it's not just me. Looks like I'll just wait until the next update.
And I don't think it's Samsung Pay since I'm rooted and don't even have it installed

laristech said:
Hopefully someone can help me with this.
I am having an issue with my phone where the top left corner does not want to respond unless I restart the phone. This happens a completely random times and I am unable to pinpoint it. It all started the other day when the update came out. I have format my phone I have used Samsung smart switch to reinstall the OS and issue keeps coming back. I'm also having the same issue towards the bottom where are Google now application launcher is located. If you are using TouchWiz it is in the middle of the message app when I press the area it doesn't do anything unless I press to the right of it. I have turned on developer tools and selected show touches. I can see the touches and everything looks like it should work but the OS doesn't do anything. Once I reboot everything goes back to normal. When this happens I am unable to hit back on applications such as Gmail and I have to use a physical button to go back.
Phone is completely stock and had not been rooted.
Has anyone else had this issue?
Thanks for your help
Click to expand...
Click to collapse
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
---------- Post added at 10:21 PM ---------- Previous post was at 10:18 PM ----------
Kirollos11 said:
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
Click to expand...
Click to collapse
Prior to the factory reset, I also tried clearing catch and didn't work.

Kirollos11 said:
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
---------- Post added at 10:21 PM ---------- Previous post was at 10:18 PM ----------
Prior to the factory reset, I also tried clearing catch and didn't work.
Click to expand...
Click to collapse
Yeah, they were useless for me too. I'm chatting with Samsung support via FB but they don't have any idea either. I've tried everything as well. I'm really out of options at this point. Sometimes when I clear everything from recent apps it starts working again but when I clear the same apps via force quit it doesn't work. I cant' figure out which app is causing it.

Samsung support is having me run my phone in safe mode for a few hours to see if the issues comes back. They're trying to see if it's a built in app or third party one.

Warning Camera Failed...

*Sigh* - less than 24 hours and it appears to be broken. Phone popped up with an update this afternoon (UK unbranded handset) and all installed fine. Now, camera won't start and just gives a "Warning camera failed" error... I've tried all guides online (clear cache partition, clear camera app data, remove SD card etc but no luck) did a full factory reset and camera worked for less than 30 mins and failed again. I really hope I can have it swapped for a new one, I'll be so annoyed to accept a repair on something so new. I'll contact the retailer tomorrow, but in the meantime back to my HTC One M8....
Anyone else had the same issue?

Nope. But my wife did get this message in a few apps that haven't been updated for marshmallow's new permissions. Is that what your seeing or are you talking about when just trying to open the camera from the shortcut

I bought mine yesterday and camera failed today. Took it back and got it replaced. In Australia.

Yes, I have this issue with a new S7 only 3 days old. It worked for a little while, but doesn't work anymore. I have tried all the techniques above too. Hey @seedubya, I am in Sydney and on Telstra. How did you get it replaced? Did the replacement work OK?

It's a common fault, Samsung are aware of it and are replacing the units no-questions-asked.

BTW: I have tried the info at http://recomhub.com/blog/galaxy-s7-and-galaxy-s7-edge-how-to-fix-camera-failed-problem/ - but it didn't help. I have been online with Telstra for an hour and a half trying to fix this.
---------- Post added at 11:38 AM ---------- Previous post was at 11:37 AM ----------
knightnz said:
It's a common fault, Samsung are aware of it and are replacing the units no-questions-asked.
Click to expand...
Click to collapse
Ah - tks for that. Will go and get it replaced then.

Go to settings - backup and reset - reset settings
try that to fix the camera failing.
*Note*
This will reset all of your phones settings, wifi pass words and so on. This is NOT a factory reset, Just a settings reset.

Someone mentioned a work around on another thread. Go to Settings > Display and disable Smart Stay, reboot your phone and try the camera again. This worked for me and the problem hasn't come back, although I hope Samsung fix the issue as I use the Smart Stay feature!

fix
https://www.youtube.com/watch?v=H04T4cNHzU8

Try this
https://youtu.be/3OqW4Jahvu4

maddave said:
Yes, I have this issue with a new S7 only 3 days old. It worked for a little while, but doesn't work anymore. I have tried all the techniques above too. Hey @seedubya, I am in Sydney and on Telstra. How did you get it replaced? Did the replacement work OK?
Click to expand...
Click to collapse
Telstra are obligated to replace it. Dont let them tell you otherwise. I got mine from harvey norman.

mandroid717 said:
fix
Click to expand...
Click to collapse
These are the same steps posted everywhere else but with video.
Also containing the end-all-be-all tech support statement "this should work"
So when it doesn't work, what do we do?

Root worked fine for couple weeks then fell into bootloop?

Hey guys, just wondering if anyone has an explanation for this.
I have T-mobile Samsung Galaxy S7 G930T and had working root for quiet some time until one day some apps started to crash. So I thought I would try clearing app cache and rebooting. Thats when the phone fell into a bootloop and got stuck on the Tmobile logo. I was able to boot up with factory reset but still would fall into bootloop again when restarted. So I redid everything by going back to stock and reroot. Now everything seems to work fine but I was just wondering why that happened? I mean its not like I'm getting bootloop while rooting but all of a sudden after its been working fine for quiet some time. I wouldnt want it to happen again since its a hassle setting up everything.
I am on the latest PIA firmware and could it be google and samsung security are catching up? I think there were rumors where your google accounts could be blocked for rooting which seems highly unlikely. Many are also rooted on PIA firmware but I havent heard of anyone mentioning this. Anybody care to explain to this noob?

Same thing happened to me, I just did a factory reset. But it's happened a total of 4 times now over a period of a month and a half. It sucks having to reset my phone so often, and it's hard to imagine that this is a problem that everyone's dealing with. Which root method did you use? Does anyone know what causes this?

Morganmachine91 said:
Same thing happened to me, I just did a factory reset. But it's happened a total of 4 times now over a period of a month and a half. It sucks having to reset my phone so often, and it's hard to imagine that this is a problem that everyone's dealing with. Which root method did you use? Does anyone know what causes this?
Click to expand...
Click to collapse
That sucks. If it happened to me 4 times I would have stayed on stock haha. It hasnt happened to me again since last root, at least not yet. I did the engboot with princecomsy odin. Hopefully it wont happen again. Are you on the latest PIA firmware? I havent heard of any other instances other than you so it definitely isnt a common problem.

No, you accepted a security policy update notification. Disable it. Please search, there is an exact same thread with solution. Re-do everything, do not accept security policy update that pops up.
---------- Post added at 01:50 PM ---------- Previous post was at 01:48 PM ----------
http://forum.xda-developers.com/tmobile-galaxy-s7/help/phone-wont-boot-google-play-crashes-t3433088