[Q] Camera app causes reboot after opening for a second time - HTC Sensation

I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful

nk33 said:
I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful
Click to expand...
Click to collapse
sell the phone
same problem with the camera app, I'll already do the factory reset (3-4 times) and the problem is still there. Sometimes, the phone restarted when I open the camera app for the first time.
I am using the original rom and I never rooted my phone

mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...

nk33 said:
mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...
Click to expand...
Click to collapse
he was kidding...
need more info, is the phone rooted? if so, are you running an amaze cam with a modded kernel?

ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..

nk33 said:
ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..
Click to expand...
Click to collapse
ok, got an idea. go to your settings-apps-manage apps, then find the camera app and clear its cache or data or both. see if that works.

sorry mate - i already tried that but forgot to put it in my list of things I'd tried...

nk33 said:
sorry mate - i already tried that but forgot to put it in my list of things I'd tried...
Click to expand...
Click to collapse
i'd suggest either rooting your phone, while still keeping the stock rom with s-off so you can do a nandroid back up and experiment or do a factory reset.
s-off will take like 15 minutes.

no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL

nk33 said:
no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL
Click to expand...
Click to collapse
well, no camera for you then

LoL - guess not.

nk33 said:
LoL - guess not.
Click to expand...
Click to collapse
you've spent about 3 hours since the op lol could've test driven an ics rom(s) in that time and went back to stock a few times.

mate correction 1) i have spent a total of 5 mins actually here...
and correction 2) YOU could've test driven an ics rom(s) in that time and went back to stock a few times, i don't even know wtf that means bro!

Someone else had posted that he had to copy everything from the SD card to his PC, formatted the card and then copied everything back to the card. If that worked for him, maybe you could give this a try.

Have you tried contacting HTC? If you cant solve it and you were experiencing the same issue all the time maybe its a hardware problem?

nk33, have you solved ur problem? Got the same one. My camera on XE was working fine. And then a week or two later I've started getting a black screen with camera app. Nothing helped me (tried everything you guys mentioned here). I couldn't return my phone to the shop. It was bought as a gift in other country .
Repair shop wanted to take my phone from me for a couple of days. I've got private data there and I don't want to make another hard reset

camera
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...

Simply upgrading to ICS sorted the problem put for me, nothing else works

nk33 said:
Simply upgrading to ICS sorted the problem put for me, nothing else works
Click to expand...
Click to collapse
Got my system plate changed. Nothing helped. They broke my GSM module in the service. So they replaced the whole system plate.
---------- Post added at 05:13 PM ---------- Previous post was at 05:10 PM ----------
lekhi123 said:
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...
Click to expand...
Click to collapse
I did the same except I didn't try any new ROMs, because I had got my phone upgraded a couple of days after I found that camera is malfunctioning.
If you have an official warranty then go and change the system plate or the whole phone.

Related

V10K OTA UK Update available NOW!!!

Ok, apologies if this is old news, but didn't see. But I've just updated my O3D OTA in South London, UK. Not that it would make a difference but I'm T-Mobile in case anyone intereted.
Im having random restarts since update. Anyone else having this problem?
Sent from my LG-P920 using XDA App
Yes some people complain about restarts like I. I install bootlog uptime and i discover that phone restart every few days, mostly when i'm not watching
I had that problem in the beginning but after a factory reset it stopped doing that.
otacon888 said:
I had that problem in the beginning but after a factory reset it stopped doing that.
Click to expand...
Click to collapse
I will give it a try and see if it helps
---------- Post added at 07:15 PM ---------- Previous post was at 06:46 PM ----------
Mobile Phone Support: We are expecting the Gingerbread version of Android to be available no later than November. The faults that you have experienced isn't a known issue unfortunately, I can only suggest that you continue to check the support tool for upcoming updates.
from lg phone support
I've not noticed any restarts as yet, though only been few hours. Not sure if it makes any difference but the only people I've seen reporting this prob are those who updated manually.
Would be nice if LG listed a change log, obviously there is the 3D converter, which is cool but I'm not sure it's as good as the native stuff as people suggest, though need to play with more. I was actually getting happy with my battery on V10D, so will see how this compares over a few days,. Other than Flash Player settings not sure if anything else has been added/changed....?
charlo999 said:
Im having random restarts since update. Anyone else having this problem?
Sent from my LG-P920 using XDA App
Click to expand...
Click to collapse
Yes i am having the same problem,i have reinstalled sw twice and its still doing it.
Sent a message to LG about it and they dont want to know about it and blame the problem on the carriers..
I have to say my initial impression of the battery life is negative.
I went to bed with the phone almost fully charged, and as I do every night I disabled internet, wifi, GPS and refreshing and and waking up this morning my battery is 67%, that's really poor considering I was getting about %5 drop before.
Guess I will see what it does during the day, though I'm now worrying it won't last till the work day!
charlo999 said:
Im having random restarts since update. Anyone else having this problem?
Sent from my LG-P920 using XDA App
Click to expand...
Click to collapse
This firmware has problems with Wifi. On an 'n' network, the phone keeps rebooting. On a 'g' network I get some reboots. Turning Wifi off solves the problem, but sometimes it's impossible to turn it back on unless you reboot...
It's a shame because the battery life with this firmware is finally 'normal' for a smartphone: 24 hours vs 7 hours before that.
My wifi is on all the time but is set to switch off when the screen is locked.
I'm not having problem at all with the phone and to be honest it's much better than before.
It seems to be running more smoothly and I can see that the battery management has improved a lot!
I'd say that I'm having the same number of hours that I had with my iPhone 4 doing the same stuff that I usually do before a recharge. So, at least for me the update has been a good thing.
Hopefully will get GB sooner than later.
I also must add that right after flashing 10k the battery was pretty bad and with the rebot problem.
After a factory reset the reboot problem was solved and the battery became super.
cheers for the tip.
What sort of data gets lost/reset on a factory default?
I presume everything gets wiped with a factory reset. So my question is if its possible to backup application settings WITHOUT rooting my phone?
Everyone seems to recommend Titanium to backup settings but I do not want to run the risk of problems with the Gingerbread update by rooting my phone, but I also do not want to lose my game progress either.
Its a shame there is no option to sync all application settings to Google servers, considering one of the huge advantages to me is that the contacts and calendar do exactly that.
I've downloaded 4 times now over wifi and every time I get an invalid software package notification and it will not proceed.
I'm on stock rom (rooted) with no Rom manager gubbins.
Strange, anyone else have this please?
I'm looking but my phone says i'm upto date on V10D??
My phones on Orange if that makes a difference?
Thanks in advance
bfpt said:
I'm looking but my phone says i'm upto date on V10D??
My phones on Orange if that makes a difference?
Thanks in advance
Click to expand...
Click to collapse
Open LG's Mobile Support and go to "Customer support > Support Model" check for Orange and you will see the version that i available for you.
The last time I saw, Orange was stuck with v10D and T-Mobile with F.
UK and Carphone are on K version.
bfpt said:
I'm looking but my phone says i'm upto date on V10D??
My phones on Orange if that makes a difference?
Thanks in advance
Click to expand...
Click to collapse
Looks like Orange is still V10D
Thanks for the info.
Still new to all this looks like orange are behind as always!!!
I take it i can't just flash another??
bfpt said:
Thanks for the info.
Still new to all this looks like orange are behind as always!!!
I take it i can't just flash another??
Click to expand...
Click to collapse
Yeah you can do it using the KDZ file or rooting and flashing with clockwork recovery.
Sorry for being a Noob I've looked but can't find a guide thats for a real noob. Only been running Android for 6 days? but the 3D convert was the main selling point so if someone could help or link I would say a big thanks.

Can't change orientation???????

I can't change my Wifi Xoom's orientation. The sensor appears to work when I test it in Elixir 2, and I have the autorotate slide switched on. I've rebooted and turned it on and off many times... I contacted Moto via online chat, but it was like 20 minutes before chat hours ended and the guy Juc stood me up! Like he asked what version of the Xoom I have and I said "I have the wifi version". Then he didn't respond for 30 minutes even after I asked repeatedly if he was still there. Anyone else have any advice? I can't find this problem ANYWHERE ELSE!!!! It's driving me BONKERS! I already tried toggling the autorotation switch and rebooting (volume button and screen lock) and turning it off and on. I also uninstalled my recently updated apps... I'll post a reply for future reference of others if I fix it with a factory restore.
What ROM / Kernel are you using?
All stock. Never rooted. Would rooting work?
Rblacula said:
All stock. Never rooted. Would rooting work?
Click to expand...
Click to collapse
I think it might be worth a try. It's obviously a software problem, so there's got to be a software solution. Rooting and flashing a kernel or rom could do the trick, otherwise you could reinstall your stock images through ADB (as much trouble as rooting IMHO).
I'm just going to play it safe and mail it to them first. I just got finished chatting with them again and they said to mail it to them. I'll wait the 10 or so days if it fixes him...
EDIT: Well, I figured since my support guy made me factory reset it, what harm would an external factory reset do? For some reason, it worked. I just don't understand it! At least I don't have to send him in! I would miss Xoomy too much!
Rblacula said:
I'm just going to play it safe and mail it to them first. I just got finished chatting with them again and they said to mail it to them. I'll wait the 10 or so days if it fixes him...
EDIT: Well, I figured since my support guy made me factory reset it, what harm would an external factory reset do? For some reason, it worked. I just don't understand it! At least I don't have to send him in! I would miss Xoomy too much!
Click to expand...
Click to collapse
I know just what you mean!
I know; I tend to personify my objects such as Xoomy and Nexusy (my Nexus S)! My Xoom is MY LIFE!!!!!!!!!!
Very glad he's fixed, then.

Does your camera freeze up?

i need to know if this a hardware issue or software. every 2 days or so my camera wont start . i close everything running and it just freezes up on me. i have nothing crazy installed jsut root, tibu, chase, android game, flashlight. thats it ! i will click the camera icon ill see the screen shake for a second and just go back to home screenl. also sometimes i click the multi task button and clear everything out when i press home it has to load all my widgets again.. this phone is werid...
i bought it online at radioshak for 50 bucks do you guys think i can get a new one in store or do they deal with online only
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
zaisaroni said:
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
Click to expand...
Click to collapse
same. its either gallery or instagram, hmmm
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Happening to me as we speak!
Made a quick, nasally sounding video.
http://www.youtube.com/watch?v=X4hDD-hMiF0
- Instagram is still able to use the camera.
- If I close them all in multitasking, it doesn't fix it.
- Force stopping Instagram and/or the Camera app doesn't solve it, I have to reboot the phone.
EDIT:
Fast boot is off on my device.
unsp0ken said:
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Click to expand...
Click to collapse
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Happens to mine too, about 4 times already. Have to restart the phone to get it to work again. Had the phone for about a month. If the update fixes this and other problems this phone will be perfect.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Click to expand...
Click to collapse
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Click to expand...
Click to collapse
well, i won't say that your problem was the same as mine but i think mine was definitely a hardware problem. i experienced the problem on 1.73 and 1.85, rooted and unrooted, locked and unlocked, and even after a factory reset. luckily the camera just complete crapped out before my 30-day was up so it was easy to justify the exchange at the at&t store.
zaisaroni said:
Made a quick, nasally sounding video....
Click to expand...
Click to collapse
Video exactly depicts what happens to me. I will try to open the camera app and it just flashes and kicks me out. I've tried all sorts of things to alleviate the problem but the only solution I've found is restarting the phone. Pretty annoying....
The display HOX at the AT&T store had the same issue. I'm assuming this is software related but who knows
this happened the first week I had the phone. When I updated it to 1.82 the issue went away so I'm assuming it was software
Sent from my HTC One X using XDA
Did you ever find a solution to this?
redpoint73 said:
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Click to expand...
Click to collapse
Well if it was a software issue, factory reset is worth a try. However if its something that needs to be fixed in a future update (a bug) then going back to factory shouldn't help. And thats why the OP had another thread about how to update.
Crizthakidd, have you tried other camera apps from google play? I know you said you were going to. How did that go, if you did? Obviously if there's a software issue, even if factory reset doesn't fix it, xda can. That is, root, unlock, install a newer custom rom.
I had this problem on 1.72, and other apps were still ok using the camera. I made a quick video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0&feature=youtube_gdata_player
***Ever since the 1.85 OTA it hasn't been happening so I would suggest HTC fixed it. ***
However I am rooted and doing mods so I am restarting more often to check my work.
Sent from my HTC One X using XDA

[Q] Legend 2 ICS Edition GPS Problem for Infuse

Hey guys, so I just finished up changing my infuse over to Legend 2 ICS edition and I've been playing with it for about a week and I'm having a rather large issue. Whenever I leave the gps ability enabled so that my apps can find where I am the phone has a tendency to dump battery life like there is no tomorrow but worse than that it stops sending and accepting text messages randomly while the rest of the phone continues to operate. There are no warning signs so that I know this is happening and I have to reboot the phone to get it to work again. If I leave the gps feature off this is not an issue however, this is rather useful to have running so that my apps all work. Any idea how to fix this problem?? Thanks for your time.
I've been running legend 2 for almost a couple weeks and legend before that, my gps was buggy at first-it wouldn't lock on to my location. I did a complete wipe and reinstall, then let the phone boot up and let it settle for a while before I did anything else. Haven't had any problems since
---------- Post added at 03:13 AM ---------- Previous post was at 03:07 AM ----------
http://forum.xda-developers.com/showthread.php?t=1318160
http://forum.xda-developers.com/showthread.php?t=1561463
use clean wipe, I run that a few times just before I flash a rom now, haven't had any problems since I started using that.
Thanks a bunch I'll try that out and get back to you on if it works or not in the next couple of days.
Thanks
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Klevin2011 said:
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Click to expand...
Click to collapse
Hmmm, the phone shouldn't be overheating at all, do you do any tibu system restores? I've had an app cause an overheating problem before. One thing I've learned is when you do allot of flashing, checking out different roms or themes, its good to just do an odin or hemdall flash back to stock that has repartitioning.
It gives you a fresh start.
TiBu
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Klevin2011 said:
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Click to expand...
Click to collapse
Have you tried the new version 3 to see if maybe that helps? This is first Ive heard anything like this. I guess it works fine using another rom?
Sent from my SAMSUNG-SGH-I897 using xda premium
I didn't even know there was a version 3. I'll have to go take a look at that and see what happens. Thanks for the help.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Still having issues
Ok so I'm still having an over heating issue and my phone refuses to send or recieve texts for periods of time. I'm going to delete a couple of apps to see if they're causing the problem. If that doesn't work any chance that I'm having a hardware issue with the phone, it wouldn't be the first time I've had issues this would be my 5th replacement due to hardware issues in the phone.

Warning Camera Failed...

*Sigh* - less than 24 hours and it appears to be broken. Phone popped up with an update this afternoon (UK unbranded handset) and all installed fine. Now, camera won't start and just gives a "Warning camera failed" error... I've tried all guides online (clear cache partition, clear camera app data, remove SD card etc but no luck) did a full factory reset and camera worked for less than 30 mins and failed again. I really hope I can have it swapped for a new one, I'll be so annoyed to accept a repair on something so new. I'll contact the retailer tomorrow, but in the meantime back to my HTC One M8....
Anyone else had the same issue?
Nope. But my wife did get this message in a few apps that haven't been updated for marshmallow's new permissions. Is that what your seeing or are you talking about when just trying to open the camera from the shortcut
I bought mine yesterday and camera failed today. Took it back and got it replaced. In Australia.
Yes, I have this issue with a new S7 only 3 days old. It worked for a little while, but doesn't work anymore. I have tried all the techniques above too. Hey @seedubya, I am in Sydney and on Telstra. How did you get it replaced? Did the replacement work OK?
It's a common fault, Samsung are aware of it and are replacing the units no-questions-asked.
BTW: I have tried the info at http://recomhub.com/blog/galaxy-s7-and-galaxy-s7-edge-how-to-fix-camera-failed-problem/ - but it didn't help. I have been online with Telstra for an hour and a half trying to fix this.
---------- Post added at 11:38 AM ---------- Previous post was at 11:37 AM ----------
knightnz said:
It's a common fault, Samsung are aware of it and are replacing the units no-questions-asked.
Click to expand...
Click to collapse
Ah - tks for that. Will go and get it replaced then.
Go to settings - backup and reset - reset settings
try that to fix the camera failing.
*Note*
This will reset all of your phones settings, wifi pass words and so on. This is NOT a factory reset, Just a settings reset.
Someone mentioned a work around on another thread. Go to Settings > Display and disable Smart Stay, reboot your phone and try the camera again. This worked for me and the problem hasn't come back, although I hope Samsung fix the issue as I use the Smart Stay feature!
fix
https://www.youtube.com/watch?v=H04T4cNHzU8
Try this
https://youtu.be/3OqW4Jahvu4
maddave said:
Yes, I have this issue with a new S7 only 3 days old. It worked for a little while, but doesn't work anymore. I have tried all the techniques above too. Hey @seedubya, I am in Sydney and on Telstra. How did you get it replaced? Did the replacement work OK?
Click to expand...
Click to collapse
Telstra are obligated to replace it. Dont let them tell you otherwise. I got mine from harvey norman.
mandroid717 said:
fix
Click to expand...
Click to collapse
These are the same steps posted everywhere else but with video.
Also containing the end-all-be-all tech support statement "this should work"
So when it doesn't work, what do we do?

Categories

Resources