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I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
traveljazz said:
I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
Click to expand...
Click to collapse
A factory reset after I did the update has helped me avoid all issues.
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
jimcarroll said:
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
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Click to collapse
you mean calling customer service? or in store?
Yea get that ***** replaced. there are good ones out there you just need to find it..
Factory reset after the update fixed it for me to.
jabhome said:
A factory reset after I did the update has helped me avoid all issues.
Click to expand...
Click to collapse
Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
tombaker1 said:
Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
Click to expand...
Click to collapse
If you return a phone to Tmobile before doing a factory reset to see if it solves your problem then you simply don't value your time. A factory reset takes all but five minutes. If you call Tmobile you will have to wait for them to ship you a phone, and when it arrives it will be in "factory reset" condition anyway. If you go to a retailer and pick a replacement up, it too will be in the same condition. So if you are going to get a reset replacement, everyone would be wise to try a reset before rushing to Tmobile.
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
To root, flash clockwork mod recovery using nvflash and install a rooted rom. There's a rooted version of gb stock out there, or you could be adventurous and install one of the many custom ones we have.
Sent from my Nexus 3 using XDA Ultimate App
Return your broken phone ASAP. Phones should not randomly turn off or reboot. It is broken. Do not try to fix a broken phone on your own. It will result in nothing but headaches. Take it back now!
Yeah my replacement phone still randomly dies, I'll come back in a few hours and have to do a battery pull. It doesn't reboot like the old one but it does die more.
Should I get the replacement replaced?
Horsey said:
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
Click to expand...
Click to collapse
I ran Xboarders OTA GB with no tweaks since it came out. I then switched to EB 1.07 and had a ton of issues. I then returns to Xboarders OTA tweak and it was flawless. Now I am on to Weapon G2x.
Like I said, I really think a good scrub down and wipe, i.e. factory reset does wonders, at least folks should give it a try.
I absolutely agree that theres a good, actually great batch out there, I have NEVER had a single issue with my phone and its bone stock on 2.2.
Sent from my LG-P999 using XDA Premium App
so are you doing this in the store? or calling customer service?
So auto reboot issue is the only issue you people are facing in this mobile phone?
Returned phone . New works flawlessly. Tmo is aware of the issue. When u call you will talk first with an outsourced person. Get past them they will transfer u to tmo who will pretty much no questions asked process ur return
Sent from my LG-P999 using XDA App
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
same problem with my g2x and my wifes g2x...is there a solution for this?
I bought from ebay after reading reviews that the phone works find after gb update.....that means going back to tmobile is not an option for me
Sonic Marvel said:
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
Click to expand...
Click to collapse
Purchase at eBay does not affect 1-year warranty.
I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful
nk33 said:
I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful
Click to expand...
Click to collapse
sell the phone
same problem with the camera app, I'll already do the factory reset (3-4 times) and the problem is still there. Sometimes, the phone restarted when I open the camera app for the first time.
I am using the original rom and I never rooted my phone
mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...
nk33 said:
mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...
Click to expand...
Click to collapse
he was kidding...
need more info, is the phone rooted? if so, are you running an amaze cam with a modded kernel?
ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..
nk33 said:
ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..
Click to expand...
Click to collapse
ok, got an idea. go to your settings-apps-manage apps, then find the camera app and clear its cache or data or both. see if that works.
sorry mate - i already tried that but forgot to put it in my list of things I'd tried...
nk33 said:
sorry mate - i already tried that but forgot to put it in my list of things I'd tried...
Click to expand...
Click to collapse
i'd suggest either rooting your phone, while still keeping the stock rom with s-off so you can do a nandroid back up and experiment or do a factory reset.
s-off will take like 15 minutes.
no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL
nk33 said:
no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL
Click to expand...
Click to collapse
well, no camera for you then
LoL - guess not.
nk33 said:
LoL - guess not.
Click to expand...
Click to collapse
you've spent about 3 hours since the op lol could've test driven an ics rom(s) in that time and went back to stock a few times.
mate correction 1) i have spent a total of 5 mins actually here...
and correction 2) YOU could've test driven an ics rom(s) in that time and went back to stock a few times, i don't even know wtf that means bro!
Someone else had posted that he had to copy everything from the SD card to his PC, formatted the card and then copied everything back to the card. If that worked for him, maybe you could give this a try.
Have you tried contacting HTC? If you cant solve it and you were experiencing the same issue all the time maybe its a hardware problem?
nk33, have you solved ur problem? Got the same one. My camera on XE was working fine. And then a week or two later I've started getting a black screen with camera app. Nothing helped me (tried everything you guys mentioned here). I couldn't return my phone to the shop. It was bought as a gift in other country .
Repair shop wanted to take my phone from me for a couple of days. I've got private data there and I don't want to make another hard reset
camera
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...
Simply upgrading to ICS sorted the problem put for me, nothing else works
nk33 said:
Simply upgrading to ICS sorted the problem put for me, nothing else works
Click to expand...
Click to collapse
Got my system plate changed. Nothing helped. They broke my GSM module in the service. So they replaced the whole system plate.
---------- Post added at 05:13 PM ---------- Previous post was at 05:10 PM ----------
lekhi123 said:
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...
Click to expand...
Click to collapse
I did the same except I didn't try any new ROMs, because I had got my phone upgraded a couple of days after I found that camera is malfunctioning.
If you have an official warranty then go and change the system plate or the whole phone.
Hey Everyone,
Hopefully you have time and can answer this for me. About a month ago I downloaded the very first alpha rom of CM10 for the S3. Installation went fine and all but GPS was totally screwed up. Well a few roms later and updates to Google Maps its still not locking on to my position, even with WiFi on like someone suggested but wasn't needed before I began flashing so many roms lol. I've been using GPS toolbox and GPS status to get locks but it doesn't hold. It will stay locked then lose it a minute later where as when I didn't mess with roms and was on stock it would be fine and be able to see my phone from anywhere. Right now I'm looking at it as I type and it says GPS on in green on one of the apps and 8 in view and 7 in use but its still blinking constantly and the accuracy is at 500 feet sometimes more which is totally unacceptable. Used to be within 40 ft or less than that before something totally screwed with my GPS. I'm really desperate now Max because I use my GPS to get around town as I have a horrible memory but don't want to take it back to Verizon to get a new one and shell out more money. I've tried a lot of steps up to and including going back to complete stock on the phone to know avail, its still screwed. I've cleared the A-GPS cache and re downloaded it from these apps but its still not 100% perfect where I need it. Would you happen to know what to do to get this thing in working order so I can use it again and not have it lose lock while I'm on the road like its been doing? Maybe if you have an unaltered gps.conf file you could copy the stuff in that file for me and paste it on an email so I can recreate my own and see if it helps. Its under the system/etc/gps.conf if you need to know where it is. I really need help and you guys are the only people that actually knows these phones inside and out that could possibly help me on this. Like I've said, I've tried everything I can think of, using GPS tools on the market, going back to stock, jumping from 3 different roms and even deleting the Google maps and re downloading it and nothing helps, but hopefully you can. Thank you for taking the time to read this long email as I tried to give as much detail to my problem as needed to help you help me.
-Nick
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I've already tried going back to stock, and yes I do complete full wipes when going from ROM to ROM. Hence why I am so confused on what to do with my problem.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
aldude345 said:
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
Click to expand...
Click to collapse
Already did all that
Metalhead520 said:
Already did all that
Click to expand...
Click to collapse
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
tdperry said:
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
Click to expand...
Click to collapse
I went back to stock unrooted so its just plain recovery with no advanced options like in CWR
bigdaddywong83 said:
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
It never really locked on, it would find a bunch of satellites, then drop them, then find them.......never does completely lock on, even with wifi on. Ive tried everything I can think of too, and even downloaded some other gps fixing tools on the market with no help.
My GPS is fried
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
ren274u said:
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
Click to expand...
Click to collapse
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
No but after I flashed the factory kernel, radio, and rom I went into the recovery and did a wipe/data factory reset. That erased everything I had on the internal sd and set it back to stock. Still didn't work after that.
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Metalhead520 said:
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Click to expand...
Click to collapse
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
ren274u said:
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
Click to expand...
Click to collapse
Yeah its already back to stock, it seems faster after that reprovisioning but just wish the gps would work. Ill take it in my local Verzion store on monday to see what I can do about this. I just hope I don't get a SGSIII replacement that's already been tinkered with by someone else lol. I think my days of tinkering with phones myself are over since I don't want to go through this again
I also have the gps issues however I didnt restore back to stock.. anyway I bought my phone not directly from verizon I paid almost full retail price would they still take it for replacement or I have to go to samsung?
Samsung. And good luck with that. They are the worst. I had to get my nexus fixed and I sent it in 3 times for repair. They kept saying they fixed it and never did. after the third time i started screaming at them and they sent me a new one. hehehehe
GPS Woes =(
addictedhacks said:
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
Click to expand...
Click to collapse
I have the same problem. I was running Synergy at the time I noticed it. It's really difficult to get Maps to lock, and seems to only work after GPS Test or GPS Status first get a lock (which each take up to 30 seconds typically).
I went COMPLETE stock to try fix it; total wipe, locked bootloader, no root, pure vanilla. Still couldn't get lock with Maps.
I'm trying a custom gps config file now to see if that helps.
Really wish someone would figure out what caused this and how to fix/revert it.
The original galaxy s had the worst GPS ever (or later version would initially work but get worse over time), but a dev (jt1334) for the samsung fascinate fixed it after 8 months by changing something in the kernel.
Hopefully some devs familiar with his work could look at what he did and see if there is something similar that could be done on the gs3
Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!
All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.
Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications
elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
Click to expand...
Click to collapse
It sounds defective. I'd take it back.
What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
Click to expand...
Click to collapse
Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
Click to expand...
Click to collapse
Or Odin stock firmware instead of waiting. Can Odin without root.
prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
Click to expand...
Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!
Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app
It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
Click to expand...
Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
Click to expand...
Click to collapse
Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.
I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12
So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?
I'm running into the same exact issue. Same build, and am running out of ideas.
Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
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Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
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Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.