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[Q] [ISSUE] freezes while phone is in stand-by and while using apps

hey all,
on friday I rooted my NS again to check out cm7 rc1. before i was totally stock @ 2.3.2. friday evening i wanted to show my iphone friends the nexus s with cm7. the first one took it and did take some photos. then he smiled and gave it back to me. force close: SORRY: Android.process(???) has stopped unexpectedly.
this error was looping all the thime. i pressed okay and one sec later it was there again. i tried to flash the rom again in recovery, but the error was still there. i did date and cash wipes and some factory resets and then the error was gone.
on sunday i was travelling home on train and suddenly the error was back. i tried again some wipes and then i deceided to restore my nandroid backup. so i was back on 2.3.2. during sunday afternoon and evening i got these errors:
- NS is freezing while it is in standby... if i grab the phone and want to unlock it but the display keeps black -> i have to put out the battery..
- NS is beside my keyboard and suddenly all four buttons are on. display is still black. unlock not possible--> battery again
- NS is freezing while using facebook or twitter app
today... i unrooted it again and went back to a nandroid (2.3.1) guided _here_.
after unrooted again NS wanted to update to 2.3.2 which i confirmed.
about to hours later the errors i explained came back.
am i the first one who bricked NS?
please give me some help how to get it back working correctly, because i love this phone so hard.

I did another factory reset and now the phone is hanging at the google Logo. The four buttons are powered.
This is looping, too.

Yesterday I tried some things to kill these errors. I did:
- factoy reset (in settings menu)
- fastboot erase userdata 2x
- wipe cache, wipe data, wipe devliak
Today the phone was with out a problem, but just a moment ago I wanted to unlock it by pressing the power button but the display didn't react as usal. It is still black and the only thing I can do is to take out the battery....
Last step I can do is to send it back to my girlfriends sister in US so that she can bringt it to Samsung US to get it serviced.

"bricking" the phones involves the phone not being able to turn on or do anything, period. your phone isnt a brick. after doing a "factory reset" you want to reflash whatever rom you are using. it seems like youre having problems with a bad app or some bad data.

thx simms22. i just flashed the newest cm7 nightly with rom manager (incl. wipe). i set up all my apps and 20 min later the error come.
to figure out if it is a bad app problem i do a factory reset now and won't log into google account and see if the error appears.

simms22 said:
it seems like youre having problems with a bad app or some bad data.
Click to expand...
Click to collapse
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?

stiefa00 said:
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?
Click to expand...
Click to collapse
are you using any of the custom kernels?

no, I'm using stock kernel and never flashed a custom kernel.

stiefa00 said:
no, I'm using stock kernel and never flashed a custom kernel.
Click to expand...
Click to collapse
im going to have you try wiping once again. wipe data/factory reset. only this time reupdate to android 2.3.3 right after the factory reset in recovery. dont boot after wiping, update after wipe, then reboot.

--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...

stiefa00 said:
--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...
Click to expand...
Click to collapse
im now thinking it might not software related. if it was software, a wipe and reupdate should have fixed it. maybe you should check into a warranty replacement. .

In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App

stiefa00 said:
In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
the only other thing i can think of that might cause something like that after wiping is something bad on your "sd" storage. copy everything you need off your "sd" storage and try wiping that.

stiefa00 said:
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. Then nandroid restore...
Click to expand...
Click to collapse
I think I allready did this? Or do you talk about this 1gb sd. If so, how to format this one?
Could I find something usefull with logcat?
Sent from my Nexus S using XDA App

According to this thread I think you will have to get it replaced:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=44db6d8e31129d4c&hl=en

Holy sh** what an anoying link. -.-
BUT: thanks dude.. now I know waaazzz up

[Q] Unfortunately, com.keyguard has stopped [black screen]

I can't do anything once it boots.
Factory reset lets me get through the setup process, but no home screen or anything..
reboot leads to "Unfortunately, com.keyguard has stopped" and keeps popping up. literally stuck.
Rooted 4.4 out of the blue this morning bootlooped when I turned my phone on this morning.
No xposed, ART enabled.
Again, factory reset from stock recovery gets me nowhere. Is there a way I can completely wipe whatever is causing this? Still no FXZ for 4.4 right?
Droid Maxx

Others have fixed issues by putting the 4.4 update zip on their sd card and running it again, repairing system files and keeping user data. Possible?

YoungSkeezy said:
I can't do anything once it boots.
Factory reset lets me get through the setup process, but no home screen or anything..
reboot leads to "Unfortunately, com.keyguard has stopped" and keeps popping up. literally stuck.
Rooted 4.4 out of the blue this morning bootlooped when I turned my phone on this morning.
No xposed, ART enabled.
Again, factory reset from stock recovery gets me nowhere. Is there a way I can completely wipe whatever is causing this? Still no FXZ for 4.4 right?
Droid Maxx
Click to expand...
Click to collapse
Here is the fxz: https://dl.dropboxusercontent.com/u....4-SU2-3-15-release-keys-cid2-Verizon-US_.zip
Extract the files, put your phone in fastboot mode, run the flashall.bat

YoungSkeezy said:
I can't do anything once it boots.
Factory reset lets me get through the setup process, but no home screen or anything..
reboot leads to "Unfortunately, com.keyguard has stopped" and keeps popping up. literally stuck.
Rooted 4.4 out of the blue this morning bootlooped when I turned my phone on this morning.
No xposed, ART enabled.
Again, factory reset from stock recovery gets me nowhere. Is there a way I can completely wipe whatever is causing this? Still no FXZ for 4.4 right?
Droid Maxx
Click to expand...
Click to collapse
Factory data reset doesn't reload the OS as far as I know I have ran a FDR and not lost root. It deletes all user data like apps downloaded and pictures etc. So it won't fix an OS error only an FXZ does that. It basically strips all the stuff you downloaded to factory settings but doesn't reinstall the OS.
Did you have SS inistalled and not make a backup or did you not have SS installed. If you can get to SS you could load a backup if you had one.

Yeah ended up using that. Just happy to have a working device again despite no root anymore lol
Thanks a ton guys
Sent from my XT1080 using XDA Premium 4 mobile app

Help: Nexus 5 Rebooting randomly and going into bootloops

16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.

iamjimmy said:
16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.
Click to expand...
Click to collapse
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.

mrfeuss said:
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.
Click to expand...
Click to collapse
Thanks for the quick response. I don't want to mess around with the hardware of the phone. I think I will go the RMA route.
Do you have any suggestions in terms of the best way to backup the phone? Do you think a factory/data reset of the phone might help before RMAing?

I'd factory reset just as a precaution as your phone probably has some personal info on it

keepermike said:
I'd factory reset just as a precaution as your phone probably has some personal info on it
Click to expand...
Click to collapse
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.

iamjimmy said:
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.
Click to expand...
Click to collapse
Upload photos, music and videos to drive, dropbox or to your computer with usb. Then depending if you're rooted or not helium or titanium backup for app data. Me personally I'd just flash all files cause it doesn't take long to do so. Good luck and hopefully your new Nexus gives you better luck

[URGENT] Every reboot results in a factory reset

So today my droid started messing up, home and recents button didnt work. Google play store and whatnot couldnt access data, the signal status bar at the top was just grey.
So i factory reset it. During the reset it just sat there on the little screen with the spinning hexball thing for like an hour so i shut the phone off. Now every time the phone boots it just tries to wipe it again unless i go into the boot menu and hit normal boot.
Running stock rom and whatnot, but im rooted.
I know that theres a flag somewhere that it reads on boot saying to wipe it, but dang if i know what to change.
Thanks in advance

Well i unrooted my phone and tried to let it redo the factory reset again, and it still just wont do anything.

jombo2323 said:
home and recents button didnt work
Click to expand...
Click to collapse
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...

coolloser said:
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...
Click to expand...
Click to collapse
I dont have a custom recovery or an unlocked bootloader.
I managed to get the problem sorted out through some unrooting and some non stock system file deletion. Installed safestrap and got blurry hd running on it now.
Thanks.

Freezing and Random Restarts

Hi,
I need help, My phone keeps on freezing and keeps on restarting again and again. I tried everything (factory reset, wiping cache, booting to safe mode to check whether an app causing an issue) but nothing helped. Please help me out.
Thanks in Advance

bhavyagandhi said:
Hi,
I need help, My phone keeps on freezing and keeps on restarting again and again. I tried everything (factory reset, wiping cache, booting to safe mode to check whether an app causing an issue) but nothing helped. Please help me out.
Thanks in Advance
Click to expand...
Click to collapse
get the latest firmware from sammobile.com/firmwares and flash it in Odin with the CSC not the HOME_CSC. Let the normal CSC file do its job and wipe everything from the phone, make it revert to 100% stock and re-setup the phone as you see fit

I confirm that G955F ****sung restarts randomely without reason.
The solution above didn't help.
I'm able to watch 30 minutes long movie on YouTube then I put the phone on the table and within few minutes it just reboots and stuck on ****sung logo.
The worst mobile I ever had, really.

Youdoofus said:
get the latest firmware from sammobile.com/firmwares and flash it in Odin with the CSC not the HOME_CSC. Let the normal CSC file do its job and wipe everything from the phone, make it revert to 100% stock and re-setup the phone as you see fit
Click to expand...
Click to collapse
Deleting all the text messages and recent calls helped solving the issue

bhavyagandhi said:
Deleting all the text messages and recent calls helped solving the issue
Click to expand...
Click to collapse
while im glad that doing this helped, im equally (if not moreso) confused as to why. I havent deleted a text in probably 5 years. Well, i guess ive deleted one or two here and there, but i have texts from years and years ago on my phone that have been passed from phone to phone. There would be even older ones if it wasnt for accidental wipes from time to time.