16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.
iamjimmy said:
16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.
Click to expand...
Click to collapse
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.
mrfeuss said:
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.
Click to expand...
Click to collapse
Thanks for the quick response. I don't want to mess around with the hardware of the phone. I think I will go the RMA route.
Do you have any suggestions in terms of the best way to backup the phone? Do you think a factory/data reset of the phone might help before RMAing?
I'd factory reset just as a precaution as your phone probably has some personal info on it
keepermike said:
I'd factory reset just as a precaution as your phone probably has some personal info on it
Click to expand...
Click to collapse
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.
iamjimmy said:
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.
Click to expand...
Click to collapse
Upload photos, music and videos to drive, dropbox or to your computer with usb. Then depending if you're rooted or not helium or titanium backup for app data. Me personally I'd just flash all files cause it doesn't take long to do so. Good luck and hopefully your new Nexus gives you better luck
Related
So the past 2 days I've had an interesting problem, with even more interesting results.
Both mornings I've tried to use my GPS and it just hangs on trying to connect to it. The GPS says it's on, and I can toggle it off and back on again but it never finds any sats.
Yesterday I reboot the phone and it takes a while to boot the phone back up (most like the first time you boot after a fresh install), and when the phone came back online the GPS worked but all my bluetooth pairings were gone.
Today I have the same GPS problem so I reboot again, and again it takes a while to boot and so far I still have my bluetooth pairings, but I've been unable to connect to the devices, all my sound settings are back to the defaults, when I hold down the power button now the only option I have is Power Off, nothing else, when my screen times out and I hit power to bring it back on it goes right back to wherever I was, I don't see the lock screen anymore. And to top it all off my home button and my search button do not work.
What a mess, this phone is getting worse by the day, I'm actually starting to regret the purchase. I guess it's time to call it in and see what they say.
Edit: Forgot to add all my SMS messages were deleted as well.
Rooted? Have you done anything to it? That's definitely not normal but I guess you know that
Ya it's rooted and has nvflashed clockworkmod recovery installed. Rooted the day I got the phone and clockworkmod recovery has been installed for about a week.
I just tried clearing the cache partition, wiping Dalvik Cache, fixing permissions, and no change. Running a full backup via Titanium Backup now before I try a factory reset to see if that fixes it.
If that doesn't do it I'll try restoring a backup image from last week.
gohawks1 said:
Ya it's rooted and has nvflashed clockworkmod recovery installed. Rooted the day I got the phone and clockworkmod recovery has been installed for about a week.
I just tried clearing the cache partition, wiping Dalvik Cache, fixing permissions, and no change. Running a full backup via Titanium Backup now before I try a factory reset to see if that fixes it.
If that doesn't do it I'll try restoring a backup image from last week.
Click to expand...
Click to collapse
I would guess it's not the phone but the CWM made the mess. You probably want to try factory reset.
My Bluetooth settings and profiles randomly appear and disappear and I'm bone stock.
Well, factory reset got all my buttons working again, and my screen locks again. Since I'm back to stock now and have to re-setup everything now I think I'll go try out the Eaglesblood ROM and see how that goes.
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Try pushing the system.img using fastboot. Might be best to start over and do a clean install.
Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk
Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse
martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem
I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app
i have the same problem
What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.
lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally
Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.
I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar
Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.
Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.
Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.
So today my droid started messing up, home and recents button didnt work. Google play store and whatnot couldnt access data, the signal status bar at the top was just grey.
So i factory reset it. During the reset it just sat there on the little screen with the spinning hexball thing for like an hour so i shut the phone off. Now every time the phone boots it just tries to wipe it again unless i go into the boot menu and hit normal boot.
Running stock rom and whatnot, but im rooted.
I know that theres a flag somewhere that it reads on boot saying to wipe it, but dang if i know what to change.
Thanks in advance
Well i unrooted my phone and tried to let it redo the factory reset again, and it still just wont do anything.
jombo2323 said:
home and recents button didnt work
Click to expand...
Click to collapse
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...
coolloser said:
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...
Click to expand...
Click to collapse
I dont have a custom recovery or an unlocked bootloader.
I managed to get the problem sorted out through some unrooting and some non stock system file deletion. Installed safestrap and got blurry hd running on it now.
Thanks.
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Hi
Did you try to remove the Sd Card ? Honor 6 reboot is often due to faulty SD Card.
Which model do you have ? L04 ?
B307 upgrade sure ?
Seb
Yes, that was my first idea, still does it though. I have the L02 and I'm not positive it was b307, but it started with 3, could be b303 if there is one.
I don't know for L02 but for L04 there is a Full ROM that you can flash with the three buttons method. (Vol+,Vol-, power and put the ROM in /dload folder on the SD card).
Maybe there is such thing for L02 ?
There is, but as I said the phone restarts even in recovery. It's like the phone restarts every 30 secs except for fastboot.
if it's not SD card or internal flash problem so, it seems to be hardware related to me (
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
xXPhoenixXx said:
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
Click to expand...
Click to collapse
Have u fixed the issue yet????
kamalnath93 said:
Have u fixed the issue yet????
Click to expand...
Click to collapse
Unfortunately not, I'm out of ideas, trying to negotiate with the seller to sort something out, I think the phone is beyond saving
Same thing happened with me. Don't have any solution. Have you fixed it?
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Its might be a battery problem Or power flex cable. Try to turn on the phone during charge
guys im facing the same problem now... waiting for any solutions
I have tried stop & uninstall some app
I've tried as quickly as I can when the phone (nokia x) is on, then I stop> uninstall I consider potentially cause this problem (facebook, whatsapp, uc browser) and then it managed to prevent the continuous restarts. but problems arise even though the application had me uninstall and then I restart the phone. and it is back again, I uninstalled the app that has remained with the error settings and restart repeatedly. who knows what else : '(
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Kuber.ksp said:
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Click to expand...
Click to collapse
my phone is working only on charhing.. pufffff
snrtrt said:
my phone is working only on charhing.. pufffff
Click to expand...
Click to collapse
Did you follow the guide here?
Sent from my Honor 8 using XDA Labs
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
https://www.youtube.com/watch?v=ceyzXavxFAw
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Borg666 said:
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Click to expand...
Click to collapse
It's really important that we use original chargers for the health of our device.
Wokeup this morning and decided to restart my phone as i usually do every morning, but after the restart the phone has remained in safe mode since then. I have tried restarting the phone several times to no avail.
I believe phone has been rooted about 2 years ago or so. I dunno what kind of recovery im running also.
I am still running 5.1.1
J700HXXU1AOG6 (baseband version)
LMY48B.J700HXXU1AOI3 (build number)
Please any help to resolve this would be greatly appreciated
NOTE:
Im a noob, so please try to be clear as possible.
THANKS
UPDATE
Just realized the volume down button is not working(clicks but doesnt lower the volume). So im guessing this is what makes it enter safe mode all the time
What recovery are you using?
souvikghosh915 said:
What recovery are you using?
Click to expand...
Click to collapse
Well im not too sure, but when i was factory resetting the phone some blue/dark screen showed with TEAM WIN underneath it
Ekwere said:
Well im not too sure, but when i was factory resetting the phone some blue/dark screen showed with TEAM WIN underneath it
Click to expand...
Click to collapse
You have backups ?
What kind of ROM are you using ?
Anyways best is gonna be download any rom and wipe system, data, cache, dalvik...then flash it.
If you don't have backup and you're on stock then just download the firmware from Sammobile and then flash it via Odin, remember don't factory reset, else your all data will be wiped out.
Then start your phone, take a backup of the things you'll need and then reset and flash it again.
And if you're on a custom ROM and you don't have backups then flash the ROM on your recovery again without wiping anything. Restart your device then, you'll see your datas intact, then take a backup but most likely you'll see a lot of force stops of several apps while in this process. Then complete by flashing it again after wiping data system cache dalvik.
souvikghosh915 said:
You have backups ?
What kind of ROM are you using ?
Anyways best is gonna be download any rom and wipe system, data, cache, dalvik...then flash it.
If you don't have backup and you're on stock then just download the firmware from Sammobile and then flash it via Odin, remember don't factory reset, else your all data will be wiped out.
Then start your phone, take a backup of the things you'll need and then reset and flash it again.
And if you're on a custom ROM and you don't have backups then flash the ROM on your recovery again without wiping anything. Restart your device then, you'll see your datas intact, then take a backup but most likely you'll see a lot of force stops of several apps while in this process. Then complete by flashing it again after wiping data system cache dalvik.
Click to expand...
Click to collapse
No, i dont have any backups(most things were saved on SD card)
I believe its stock rom. The only thing i remember doing is rooting the phone long time ago when i got it.
I just realized that the volume down button is not functioning(clicks in but doesnt lower the volume) and i believe this is where the issue is as the volume down activates the safe mode feature
Im still gonna flash the phone none the less cos im still on older android and i hope it works
That volume down button is broken, stuck ON. Get it fixed.
Sent from my SM-J700M using Tapatalk
Thanks a lot to everyone who tried to help.
Will be taking the phone for repairs by Monday and will drop a feedback on how that goes
Fixed the volume down button and the phone is back to normal now.
Time to close this thread and go search on how to root the 6.0.1
Thanks guys
Cheers!
Sent from my SM-J700M using Tapatalk