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Weird problem. Cannot factory Reset. Phone keeps restoring previously installed apps.

Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.

Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!

Sorry. Moving to Q&A
Thread Moved to Q&A

pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium

Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..

Tell me the method you used to flash the new FW! I will tell you your error!

The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.

Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium

reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?

Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc

Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.

Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.

Why do i keep posting on threads that have already been resolved!!

BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?

[Q] Is it a hardware problem?

I am having this weird problem in my phone..
It shuts down suddenly and then goes into boot loop i.e. the SAMSUNG logo keeps on blinking until I remove the battery.When I put the battery back, the phone factory resets itself...Please help?

smartboy_anu said:
I am having this weird problem in my phone..
It shuts down suddenly and then goes into boot loop i.e. the SAMSUNG logo keeps on blinking until I remove the battery.When I put the battery back, the phone factory resets itself...Please help?
Click to expand...
Click to collapse
Did you do something with your phone or did this happen all by itself?
Try flashing STOCK ROM via Odin.

Put your phone in recovery, Try wiping user data but it'll delete you contacts. If nothing happens then reflash.

Hi All,
I am facing the same issue. I upgraded my firmware from stock 2.2 to 2.3.3 GB around 6 months back and it was working fine till 2 days back. Suddenly 2 days back it started restarting itself and it ended in a boot loop. When I tried removing battery and started the phone, it semi resets the phone(like contacts and other settings getting deleted). I tried going to recovery mode and did factory reset/ Wipe cache and restarted my phone, but it was of no use. Today I tried to flash my phone with XXKPQ firware for which I flashed XXKPE first as per the guidelines given in Misledz's post. Flashing was successful, but it again ended in boot loop.
Guys, Please guide me on how to proceed with this. Its really irritating to see my phone in boot loop
Thanks a ton in advance.

rajmohanase said:
Hi All,
I am facing the same issue. I upgraded my firmware from stock 2.2 to 2.3.3 GB around 6 months back and it was working fine till 2 days back. Suddenly 2 days back it started restarting itself and it ended in a boot loop. When I tried removing battery and started the phone, it semi resets the phone(like contacts and other settings getting deleted). I tried going to recovery mode and did factory reset/ Wipe cache and restarted my phone, but it was of no use. Today I tried to flash my phone with XXKPQ firware for which I flashed XXKPE first as per the guidelines given in Misledz's post. Flashing was successful, but it again ended in boot loop.
Guys, Please guide me on how to proceed with this. Its really irritating to see my phone in boot loop
Thanks a ton in advance.
Click to expand...
Click to collapse
I think this is a problem of psuedo reset...flash the stock firmware and take it to the service centre.They will replace the motherboard (you might even get 16GB internal memory )
Sent from my GT-I9003 using XDA

Damn!! I am having the exact same problem and it also started a few days back!! Plus the phone heats up a lot during this with a massive battery drain.
I have tried hard reset, but no good so far and the phone is completely in stock condition DDKP3. Any Solutions??

mznk said:
Damn!! I am having the exact same problem and it also started a few days back!! Plus the phone heats up a lot during this with a massive battery drain.
I have tried hard reset, but no good so far and the phone is completely in stock condition DDKP3. Any Solutions??
Click to expand...
Click to collapse
Read the above post :|
Sent from my GT-I9003 using XDA

It all happened by itself
rockyddroid said:
Did you do something with your phone or did this happen all by itself?
Try flashing STOCK ROM via Odin.
Click to expand...
Click to collapse
SikanderKeynes said:
Put your phone in recovery, Try wiping user data but it'll delete you contacts. If nothing happens then reflash.
Click to expand...
Click to collapse
It all started by itself...I am running the stock ROM only...I have tried clearing the cache and dalvik too..
Now i have flashed the recent ROM by Aditya (Titanium V3) and its having the same problem..!!

One more thing
One more thing that I have noticed is that whenever I press the home screen button after the phone is idle, the screen lights up and then the phone restarts suddenly resulting into boot loop..!!

Help: Nexus 5 Rebooting randomly and going into bootloops

16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.

iamjimmy said:
16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.
Click to expand...
Click to collapse
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.

mrfeuss said:
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.
Click to expand...
Click to collapse
Thanks for the quick response. I don't want to mess around with the hardware of the phone. I think I will go the RMA route.
Do you have any suggestions in terms of the best way to backup the phone? Do you think a factory/data reset of the phone might help before RMAing?

I'd factory reset just as a precaution as your phone probably has some personal info on it

keepermike said:
I'd factory reset just as a precaution as your phone probably has some personal info on it
Click to expand...
Click to collapse
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.

iamjimmy said:
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.
Click to expand...
Click to collapse
Upload photos, music and videos to drive, dropbox or to your computer with usb. Then depending if you're rooted or not helium or titanium backup for app data. Me personally I'd just flash all files cause it doesn't take long to do so. Good luck and hopefully your new Nexus gives you better luck

[Q] Restart loop(not bootloop) - really weird

Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!

Hi
Did you try to remove the Sd Card ? Honor 6 reboot is often due to faulty SD Card.
Which model do you have ? L04 ?
B307 upgrade sure ?
Seb

Yes, that was my first idea, still does it though. I have the L02 and I'm not positive it was b307, but it started with 3, could be b303 if there is one.

I don't know for L02 but for L04 there is a Full ROM that you can flash with the three buttons method. (Vol+,Vol-, power and put the ROM in /dload folder on the SD card).
Maybe there is such thing for L02 ?

There is, but as I said the phone restarts even in recovery. It's like the phone restarts every 30 secs except for fastboot.

if it's not SD card or internal flash problem so, it seems to be hardware related to me (

Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/

xXPhoenixXx said:
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
Click to expand...
Click to collapse
Have u fixed the issue yet????

kamalnath93 said:
Have u fixed the issue yet????
Click to expand...
Click to collapse
Unfortunately not, I'm out of ideas, trying to negotiate with the seller to sort something out, I think the phone is beyond saving

Same thing happened with me. Don't have any solution. Have you fixed it?

xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Its might be a battery problem Or power flex cable. Try to turn on the phone during charge

guys im facing the same problem now... waiting for any solutions

I have tried stop & uninstall some app
I've tried as quickly as I can when the phone (nokia x) is on, then I stop> uninstall I consider potentially cause this problem (facebook, whatsapp, uc browser) and then it managed to prevent the continuous restarts. but problems arise even though the application had me uninstall and then I restart the phone. and it is back again, I uninstalled the app that has remained with the error settings and restart repeatedly. who knows what else : '(

xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.

Kuber.ksp said:
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Click to expand...
Click to collapse
my phone is working only on charhing.. pufffff

snrtrt said:
my phone is working only on charhing.. pufffff
Click to expand...
Click to collapse
Did you follow the guide here?
Sent from my Honor 8 using XDA Labs

In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
https://www.youtube.com/watch?v=ceyzXavxFAw
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.

Borg666 said:
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Click to expand...
Click to collapse
It's really important that we use original chargers for the health of our device.

Galaxy sm-j700h stuck in safe mode

Wokeup this morning and decided to restart my phone as i usually do every morning, but after the restart the phone has remained in safe mode since then. I have tried restarting the phone several times to no avail.
I believe phone has been rooted about 2 years ago or so. I dunno what kind of recovery im running also.
I am still running 5.1.1
J700HXXU1AOG6 (baseband version)
LMY48B.J700HXXU1AOI3 (build number)
Please any help to resolve this would be greatly appreciated
NOTE:
Im a noob, so please try to be clear as possible.
THANKS
UPDATE
Just realized the volume down button is not working(clicks but doesnt lower the volume). So im guessing this is what makes it enter safe mode all the time

What recovery are you using?

souvikghosh915 said:
What recovery are you using?
Click to expand...
Click to collapse
Well im not too sure, but when i was factory resetting the phone some blue/dark screen showed with TEAM WIN underneath it

Ekwere said:
Well im not too sure, but when i was factory resetting the phone some blue/dark screen showed with TEAM WIN underneath it
Click to expand...
Click to collapse
You have backups ?
What kind of ROM are you using ?
Anyways best is gonna be download any rom and wipe system, data, cache, dalvik...then flash it.
If you don't have backup and you're on stock then just download the firmware from Sammobile and then flash it via Odin, remember don't factory reset, else your all data will be wiped out.
Then start your phone, take a backup of the things you'll need and then reset and flash it again.
And if you're on a custom ROM and you don't have backups then flash the ROM on your recovery again without wiping anything. Restart your device then, you'll see your datas intact, then take a backup but most likely you'll see a lot of force stops of several apps while in this process. Then complete by flashing it again after wiping data system cache dalvik.

souvikghosh915 said:
You have backups ?
What kind of ROM are you using ?
Anyways best is gonna be download any rom and wipe system, data, cache, dalvik...then flash it.
If you don't have backup and you're on stock then just download the firmware from Sammobile and then flash it via Odin, remember don't factory reset, else your all data will be wiped out.
Then start your phone, take a backup of the things you'll need and then reset and flash it again.
And if you're on a custom ROM and you don't have backups then flash the ROM on your recovery again without wiping anything. Restart your device then, you'll see your datas intact, then take a backup but most likely you'll see a lot of force stops of several apps while in this process. Then complete by flashing it again after wiping data system cache dalvik.
Click to expand...
Click to collapse
No, i dont have any backups(most things were saved on SD card)
I believe its stock rom. The only thing i remember doing is rooting the phone long time ago when i got it.
I just realized that the volume down button is not functioning(clicks in but doesnt lower the volume) and i believe this is where the issue is as the volume down activates the safe mode feature
Im still gonna flash the phone none the less cos im still on older android and i hope it works

That volume down button is broken, stuck ON. Get it fixed.
Sent from my SM-J700M using Tapatalk

Thanks a lot to everyone who tried to help.
Will be taking the phone for repairs by Monday and will drop a feedback on how that goes

Fixed the volume down button and the phone is back to normal now.
Time to close this thread and go search on how to root the 6.0.1
Thanks guys

Cheers!
Sent from my SM-J700M using Tapatalk