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[Q] Rogers Razr HD LTE(xt925) OTA to JB fails!!!

I rooted my device before i got the OTA notification. i tried to upgrade like 4 or 5 times but it doesn't work! Does anybody know that how can i upgrade to JB? BTW i dont want to unlock my device.
Thanks in advance!

luscione said:
I rooted my device before i got the OTA notification. i tried to upgrade like 4 or 5 times but it doesn't work! Does anybody know that how can i upgrade to JB? BTW i dont want to unlock my device.
Thanks in advance!
Click to expand...
Click to collapse
what's the failure message? Also, can you run something on your phone before you do the upgrade?
Sent from my XT925 using Tapatalk 2

danifunker said:
what's the failure message? Also, can you run something on your phone before you do the upgrade?
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
yep i can run all the apps. it just says "The software update failed" . i tried to use voodoo temp un-root before upgrade but it still doesn't work. i cnan see a lay down android robot with exclamation mark.

luscione said:
yep i can run all the apps. it just says "The software update failed" . i tried to use voodoo temp un-root before upgrade but it still doesn't work. i cnan see a lay down android robot with exclamation mark.
Click to expand...
Click to collapse
I had this same problem, unrooted, and installed and it worked(I am on fido though)

waynold78 said:
I had this same problem, unrooted, and installed and it worked(I am on fido though)
Click to expand...
Click to collapse
.... did you delete some preloaded system apps? like 'rogers 1 Number' . i did but i did a factory data reset too, after all i tried to do upgrade again.. as you know it failed lol.... still need somebody to help me !!! plz!!!!

luscione said:
.... did you delete some preloaded system apps? like 'rogers 1 Number' . i did but i did a factory data reset too, after all i tried to do upgrade again.. as you know it failed lol.... still need somebody to help me !!! plz!!!!
Click to expand...
Click to collapse
@OP
I didn't get enough information as to why the firmware upgrade was failing. I was also going you could pull an xml fastboot for me from your existing setup if you are still rooted.
Please download this software https://play.google.com/store/apps/details?id=com.tranquilice.toolbox and make an xml backup of you're current phone. I also want the XML backup but it it's very large, so you should break it up into 100mb files using 7 zip and re-compress it. Then post it to your Dropbox. Don't worry this backup doesn't have any personal data.
Then you can download the update file from my Dev-host account here :
http://d-h.st/JNV
And save the file to your external sdcard.
Boot into recovery, then try to apply the update from sdcard, and write down exactly all the information it says (maybe take a picture of it using another camera). And send me all the information.
How to boot into recovery:
1) Power off phone completely
2) press and hold both volume buttons and at the same time press the power button.
3) use the volume down button to navigate the the recovery option, then press volume up.
4) an Android on the side will appear, now tot can proceed with updating
How to apply update in recoveyr mode:
1) press and hold both volume buttons while pressing power button
2) a menu will appear, use the volume buttons to navigate and the power button to select the option to update from external sdcard
3) find the update file and press the power button on it.
4) watch the update, if it fails please tell me all error messages, hopefully tot can take a picture for me.
Sent from my XT925 using Tapatalk 2

failed to upgrade to Jelly been
I have a fido motorola razr hd lte and rooted. I tried several times upgrading to Jelly Been using OTA and all failed.
Then I followed steps above and still failed.
I have actually uninstalled some default apps like SMS, file manager etc.
see my attachment.
Thanks for help in advance!

bosskai said:
I have a fido motorola razr hd lte and rooted. I tried several times upgrading to Jelly Been using OTA and all failed.
Then I followed steps above and still failed.
I have actually uninstalled some default apps like SMS, file manager etc.
see my attachment.
Thanks for help in advance!
Click to expand...
Click to collapse
Did you try to modify the update package? It looks like the update package doesn't have the same signature as it should.
Do not try to open up the ZIP file provided, just place it on the external SD card without touching it.
If you get another error after that, please the new error.

I'm having the same problem cause I deleted the bloat ware from my Rogers phone. From what I've been reading, I'm thinking about just staying on the 4.0.4.
Sent from my XT925 using xda app-developers app

superbrowndude said:
I'm having the same problem cause I deleted the bloat ware from my Rogers phone. From what I've been reading, I'm thinking about just staying on the 4.0.4.
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
Post a screenshot. It should be easy to put back any Rogers specific software on your phone since it already exists there in a different area!
Sent from my XT925 using Tapatalk 2

luscione said:
I rooted my device before i got the OTA notification. i tried to upgrade like 4 or 5 times but it doesn't work! Does anybody know that how can i upgrade to JB? BTW i dont want to unlock my device.
Thanks in advance!
Click to expand...
Click to collapse
You can't unlock the XT925. Use safestrap to flash roms

halo13 said:
You can't unlock the XT925. Use safestrap to flash roms
Click to expand...
Click to collapse
You can unlock the XT925. Its the 926 that can't be unlocked
Sent from my RAZR HD XT925

danifunker said:
Did you try to modify the update package? It looks like the update package doesn't have the same signature as it should.
Do not try to open up the ZIP file provided, just place it on the external SD card without touching it.
If you get another error after that, please the new error.
Click to expand...
Click to collapse
I have actually followed your 7 zip packages from the other post and upgraded my phone to 4.1.2 Rogers stock version, it loads with Rogers logo, but other than that, everything works. Thanks a lot.:good:
The only issue is that I have all rogers one number, one contact... apps and every time reboot has rogers logo. Is it possible to have fido one?

i cant even get into recovery lol...............

danifunker said:
what's the failure message? Also, can you run something on your phone before you do the upgrade?
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
i cant get into recovery lol.......................... and where is the xml back up file(i did the back up with droid razr m tools) ?

luscione said:
i cant get into recovery lol.......................... and where is the xml back up file(i did the back up with droid razr m tools) ?
Click to expand...
Click to collapse
Not sure, I think it is on the phone's internal sd memory. You can't boot now? Post the error... Or more symptoms.
Sent from my XT925 using Tapatalk 2

luscione said:
.... did you delete some preloaded system apps? like 'rogers 1 Number' . i did but i did a factory data reset too, after all i tried to do upgrade again.. as you know it failed lol.... still need somebody to help me !!! plz!!!!
Click to expand...
Click to collapse
"FDR" -> Factory/Full Data Reset does not replace applications that have been deleted.
The only way to fix is to put them back or RSD/Flash back to stock.
I hate these threads.
People remove apps and wonder why the upgrade doesn't work.
Don't remove factory applications, freeze/disable them!!!!!
Removing them will remove the ability to upgrade until the OS is back to stock.
The installer checks to make sure that the system and application area is untouched.

tech_head said:
"FDR" -> Factory/Full Data Reset does not replace applications that have been deleted.
The only way to fix is to put them back or RSD/Flash back to stock.
I hate these threads.
People remove apps and wonder why the upgrade doesn't work.
Don't remove factory applications, freeze/disable them!!!!!
Removing them will remove the ability to upgrade until the OS is back to stock.
The installer checks to make sure that the system and application area is untouched.
Click to expand...
Click to collapse
''1 contacts'' ''1 number'' ''my account'' ''ringbacks'' ''ringtones'' '' shop'' ''VVM plus'' ''anyplace live'' did i miis someting?

danifunker said:
Not sure, I think it is on the phone's internal sd memory. You can't boot now? Post the error... Or more symptoms.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
just like this i installed ''Beats Audio'' before . should i do a reset ?

luscione said:
i cant get into recovery lol.......................... and where is the xml back up file(i did the back up with droid razr m tools) ?
Click to expand...
Click to collapse
it makes a backup folder on sdcard and puts in there...

[Q] Nexus 5 most likely hardbricked what do I do? Please help

I think my nexus 5 is hardbricked doing a paanodandroid ota update
This happened on latest paranoid android + latest franco kernel + TWRP
I wanted to update pa gapps (first 2 downloads md5 checksum failed, third time it worked) and when the phone booted afterwards, systemui failed and I couldn't do anything. I Thought this wasn't a big problem since the phone managed to boot. I long pressed the power button to shut it down so I could boot into recovery to restore my backup I had recently made. When I tried to boot into recovery it wouldn't do anything. Not boot into recovery and not into fastboot. How is this even possible by simply flashing gapps?
What should I do?
I've tried all the button combinations for more than 15 seconds.

michaelsplus said:
I think my nexus 5 is hardbricked doing a paanodandroid ota update
This happened on latest paranoid android + latest franco kernel + TWRP
I wanted to update pa gapps (first 2 downloads md5 checksum failed, third time it worked) and when the phone booted afterwards, systemui failed and I couldn't do anything. I Thought this wasn't a big problem since the phone managed to boot. I long pressed the power button to shut it down so I could boot into recovery to restore my backup I had recently made. When I tried to boot into recovery it wouldn't do anything. Not boot into recovery and not into fastboot. How is this even possible by simply flashing gapps?
What should I do?
I've tried all the button combinations for more than 15 seconds.
Click to expand...
Click to collapse
Have you tried powering it on again mine sometimes won't bit straight away after long pressing power button but works after 5-10 mins
Sent from my Nexus 5 using Tapatalk

kevtrysmoddin said:
Have you tried powering it on again mine sometimes won't bit straight away after long pressing power button but works after 5-10 mins
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes I've tried it a few times already the last 45 minutes

michaelsplus said:
Yes I've tried it a few times already the last 45 minutes
Click to expand...
Click to collapse
I take it that it doesn't respond in any way to the charger or p.c.
Sent from my Nexus 5 using Tapatalk

kevtrysmoddin said:
I take it that it doesn't respond in any way to the charger or p.c.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Indeed it doesn't . The pc only recognizes it's an unknown usb device

michaelsplus said:
Indeed it doesn't . The pc only recognizes it's an unknown usb device
Click to expand...
Click to collapse
You could have a faulty memory issue
Sent from my Nexus 5 using Tapatalk

So, at this point it doesn't boot at all? Do you have a link to the gapps you flashed?
Sent from my Nexus 5 using XDA Free mobile app

michaelsplus said:
Indeed it doesn't . The pc only recognizes it's an unknown usb device
Click to expand...
Click to collapse
If you plug the N5 when he's off, do you see any led?

jd1639 said:
So, at this point it doesn't boot at all? Do you have a link to the gapps you flashed?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
It doesn't boot at all no.
It was downloaded through the paranoid android OTA app. It was the 20140531 version: http://goo.im/devs/paranoidandroid/roms/gapps
OverSpeed301 said:
If you plug the N5 when he's off, do you see any led?
Click to expand...
Click to collapse
No. No activity whatsoever.

michaelsplus said:
It doesn't boot at all no.
It was downloaded through the paranoid android OTA app. It was the 20140531 version: http://goo.im/devs/paranoidandroid/roms/gapps
No. No activity whatsoever.
Click to expand...
Click to collapse
I think it was just a coincidence that it failed after flashing gapps. I'd RMA it. Sounds like the emmc went bad. It's happened on a few n5's.
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
I think it was just a coincidence that it failed after flashing gapps. I'd RMA it. Sounds like the emmc went bad. It's happened on a few n5's.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Will they help me out when the bootloader was unlocked and a custom rom and kernel installed?

michaelsplus said:
Will they help me out when the bootloader was unlocked and a custom rom and kernel installed?
Click to expand...
Click to collapse
If it doesn't boot who will know? Google's pretty cool about RMA's
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
If it doesn't boot who will know? Google's pretty cool about RMA's
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
That's a bit good news . Thank you
As i mentioned I managed to boot once into the (not working) rom after the (corrupted I think) gapps package had been installed, does that mean that the gapps file cannot have messed up the bootloader since I already managed to boot once after installing the package?

michaelsplus said:
That's a bit good news . Thank you
As i mentioned I managed to boot once into the (not working) rom after the (corrupted I think) gapps package had been installed, does that mean that the gapps file cannot have messed up the bootloader since I already managed to boot once after installing the package?
Click to expand...
Click to collapse
I just think it was a coincidence that your memory went bad after you flashed. Out would have happened even of you didn't flash the gapps. That's my theory anyway
Sent from my Nexus 5 using XDA Free mobile app

michaelsplus said:
I think my nexus 5 is hardbricked doing a paanodandroid ota update
This happened on latest paranoid android + latest franco kernel + TWRP
I wanted to update pa gapps (first 2 downloads md5 checksum failed, third time it worked) and when the phone booted afterwards, systemui failed and I couldn't do anything. I Thought this wasn't a big problem since the phone managed to boot. I long pressed the power button to shut it down so I could boot into recovery to restore my backup I had recently made. When I tried to boot into recovery it wouldn't do anything. Not boot into recovery and not into fastboot. How is this even possible by simply flashing gapps?
What should I do?
I've tried all the button combinations for more than 15 seconds.
Click to expand...
Click to collapse
Don't send it to an RMA follow this guide. BSOD/NoBootloader
This is a guide I created following the exact same issue you had. If THIS doesn't work then send it in to RMA

wolfirotisha said:
Don't send it to an RMA follow this guide. BSOD/NoBootloader
This is a guide I created following the exact same issue you had. If THIS doesn't work then send it in to RMA
Click to expand...
Click to collapse
Saw your guide, and thanks for it. But if the device doesn't boot it won't get into the alternate bootloader
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
Saw your guide, and thanks for it. But if the device doesn't boot it won't get into the alternate bootloader
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Does the PC detect it when plugged in? If so then its not hardbricked.
If you have hangouts I can try to help better.
---------- Post added at 02:14 AM ---------- Previous post was at 02:02 AM ----------
And should my guide fail there is always this one. LG FlashTool

wolfirotisha said:
Does the PC detect it when plugged in? If so then its not hardbricked.
If you have hangouts I can try to help better.
---------- Post added at 02:14 AM ---------- Previous post was at 02:02 AM ----------
And should my guide fail there is always this one. LG FlashTool
Click to expand...
Click to collapse
Thank you. I tried both these guides but none of them worked. I can't get any life in the device.
The PC ony recognizes it as 'unknown usb device'

[Q] Lollipop Error Message

Hello xda forum
I had got my nexus 5 off contract from California, USA and am using it in Delhi, India. I dont know if this fact is causing the problem or not, so thought i'd mention it..
So ..my device wasnt receiving the lollipop ota update so i did the clear google framework app data trick and got the update..
When the system reboots to install the lollipop it shows "error" like after 10-15℅ of completion. This was yesterday. So now i got the ota update without the clearing the data of google framework and the same problem persists. It just shows 'error' and i have to restart the phone by pressing lock and volume up key..
Help. Please.
Thanks in advance

Also it was earloer rooted with towelroot. But i did unroot it with superSu a couple of weeks before ..

What error is it giving you?

_MetalHead_ said:
What error is it giving you?
Click to expand...
Click to collapse
It just says error. But after a little digging i came to find that this is probably because i tweaked a few system files when i was rooted. Like the mixer_path... Now i cant seem to remember the changes i made neither can i find the oroginal file for nexus 5 stock on the net.. Could you or anyone please help.. Any advise

rahul9five said:
It just says error. But after a little digging i came to find that this is probably because i tweaked a few system files when i was rooted. Like the mixer_path... Now i cant seem to remember the changes i made neither can i find the oroginal file for nexus 5 stock on the net.. Could you or anyone please help.. Any advise
Click to expand...
Click to collapse
Google nexus factory images. Just to be sure flash the recovery, system, and boot images in fastboot from 4.4.4
Sent from my Nexus 9 using XDA Free mobile app

jd1639 said:
Google nexus factory images. Just to be sure flash the recovery, system, and boot images in fastboot from 4.4.4
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Will i have to unlock my bootloader for all this? As i rooted my phone with towelroot i didnt have to unlock it earlier

rahul9five said:
Will i have to unlock my bootloader for all this? As i rooted my phone with towelroot i didnt have to unlock it earlier
Click to expand...
Click to collapse
You do need an unlocked bootloader. Get bootunlocker from the play store it'll unlock without wiping the device.
Sent from my Nexus 9 using XDA Free mobile app

Major problem

So i got my nexus 5 for like a year now and when i got it i flashed twrp recovery and kernel franco cause....I dont really know.
So i wanted to reset my phone so I did a factory reset and turns out i didnt turn off my freedom app...
So now i cant connect to google services and i cant turn off freedom cause u need a google account to enter the app.
Dont know what to do I need help......

FapMaster784 said:
So i got my nexus 5 for like a year now and when i got it i flashed twrp recovery and kernel franco cause....I dont really know.
So i wanted to reset my phone so I did a factory reset and turns out i didnt turn off my freedom app...
So now i cant connect to google services and i cant turn off freedom cause u need a google account to enter the app.
Dont know what to do I need help......
Click to expand...
Click to collapse
Worst case, just flash the factory image. Stay on stock if you don't know why you flashed twrp and a custom kernel.
Sent from my Nexus 9 using XDA Free mobile app

jd1639 said:
Worst case, just flash the factory image. Stay on stock if you don't know why you flashed twrp and a custom kernel.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Im not sure either why i did that...
I tried to flash factory image but the fastboot.exe just crashed after something like 10 seconds

FapMaster784 said:
Im not sure either why i did that...
I tried to flash factory image but the fastboot.exe just crashed after something like 10 seconds
Click to expand...
Click to collapse
Exact fastboot error output, please.

nvm i solved it

Please update thread title to let other devs know your issue is solved.
Sent from my Nexus 5

FapMaster784 said:
nvm i solved it
Click to expand...
Click to collapse
How did you solve it?
Sent from my iPhone using Tapatalk

The simle way would be to use the file manager in TWRP to wipe the offending file....
SENT BY ENTANGLEMENT

OTA XT1562 Single SIM RETEU sytem version 23.21.10

Edit: link removed - File obsolete
1.) If you are rooted, completely unroot your phone via the SuperSU app.
2.) Copy the file to internal storage and rename it to "update.zip".
3.) If you do not have the stock recovery installed, grab a copy of the stock recovery here and flash it via fastboot
Code:
fastboot flash recovery recovery.img
or just boot it via fastboot
Code:
fastboot boot recovery.img
4.) Press power and volume up, when the lying android appears, select install update from sdcard, select update.zip, wait.
SuperSU 2.67 worked for me to root MM after the update.

Thanks, testing it now

:good:
Awesome, just installed it on my phone and it works beautifully! Thanks a bunch for the upload!

Official Version or Soak Test or....?

Thank you sir. Was waiting a long time for the Eu single sim version.

Is It an official version?

I flashed it on my stock motorola x play, the update was signed by motorola keys, so, yes it's the official eu marshmallow update.

but still no OTA, Motorola pls

Update took about an hour, but sweet. No microlags!
Sent from my XT1562 using Tapatalk

Running it now, sad to see that those small animation stutters are still in there =/

You can also sideload the package when choosing ''apply update from adb''

So people say no lags while other say they are still there. Can you please decide?

While I appreciate this and could use it. I would need to reflash my stock rom... If I were to do this surely it would make sense for me to just flash Indian version and enable dual sim. Seeing as Indian, Canadian and European all have the same build number?
I guess what I'm trying to say is... Should I convert my single sim to a dual sim?
Going to Mexico this year and would like to use my own sim and buy a local one too...
Just a heads up for anyone flashing the stock recovery. Mine was stuck at a screen that said No Command every time i booted to recovery, i tried all sorts of suggested key combos etc and here is what ACTUALLY works.
When you see the android with exclamation mark and "No Command" text all you need to do is hold power button for 5 secs or so...keep holding it and tap volume up once... Stock recovery will load.
Sent from my XT1562 using Tapatalk

ephumuris said:
...here is what ACTUALLY works.
When you see the android with exclamation mark and "No Command" text all you need to do is hold power button for 5 secs or so...keep holding it and tap volume up once... Stock recovery will load.
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
Standard - all on the Motorola Moto X Play website. And Google. And everywhere. First thing to look for really when you are modding a phone. But...

Moto x Play is much faster now. Can't be compared with Lollipop performance.
Sent from my Moto X Play using Tapatalk

Problem with Root/SuperSU
I followed your guide and successfully upgraded to Marshmallow - thanks.
However, when I tried to install SuperSU (2.67 Beta) via TWRP my phone stopped at the Boot Image. It won't get as far as starting the boot animation.
Fortunately I was able to restore my TWRP backup which was taken just before I installed SuperSU so no big deal.
Any ideas? Am I using the wrong version of SuperSu?

moozer said:
Standard - all on the Motorola Moto X Play website. And Google. And everywhere. First thing to look for really when you are modding a phone. But...
Click to expand...
Click to collapse
Cheers for that smart arse! Turns out i checked other results except for the moto site. The first two sites i read said about holding volume for 15 seconds then tapping power... Obviously wrong.
Easy enough mistake to make i ahve been into rooting, custom recovery etc since the HTC Tattoo came out...

SU Version 2.62 is your best friend.

Firstly...
ephumuris said:
Cheers for that smart arse!
Click to expand...
Click to collapse
No need.
Secondly...
ephumuris said:
i ahve been into rooting, custom recovery etc since the HTC Tattoo came out...
Click to expand...
Click to collapse
Six years experience - #fellasleepinclassagain
Thirdly...
ephumuris said:
Turns out i checked other results except for the moto site.Obviously wrong.
Click to expand...
Click to collapse
Backs up the hashtag.
Finally...
ephumuris said:
Obviously wrong.
Click to expand...
Click to collapse
incontestably.

ephumuris said:
Cheers for that smart arse! Turns out i checked other results except for the moto site. The first two sites i read said about holding volume for 15 seconds then tapping power... Obviously wrong.
Easy enough mistake to make i ahve been into rooting, custom recovery etc since the HTC Tattoo came out...
Click to expand...
Click to collapse
Haha. I also wasted an hour today finding the right combination to get in stock recovery.