Call issues - Nexus 5 Q&A, Help & Troubleshooting

Why does it take like 7 Seconds to call someone before you hear the ring on your end?
Carrier T-Mobile

markdapimp said:
Why does it take like 7 Seconds to call someone before you hear the ring on your end?
Carrier T-Mobile
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good question. i ask people with iphones on tmo all the time. happens to my fathers iphone as well, i though it was an iphone thing, guess not.

simms22 said:
good question. i ask people with iphones on tmo all the time. happens to my fathers iphone as well, i though it was an iphone thing, guess not.
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I guess its a network thing?

Happens to me once in awhile and T-Mobile aswell
Sent from my Nexus 5 using xda app-developers app

markdapimp said:
I guess its a network thing?
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sounds like it might be. im curious if it has anything to do with tmobiles hd calling.

Same thing happens with my phone when it's on LTE. TMO can't make calls over LTE, so the phone has to switch to HSPA in order to make a call.

aooga said:
Same thing happens with my phone when it's on LTE. TMO can't make calls over LTE, so the phone has to switch to HSPA in order to make a call.
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Is on hspa and it still does it.
Sent from my Nexus 5 using Tapatalk

markdapimp said:
Is on hspa and it still does it.
Sent from my Nexus 5 using Tapatalk
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Weird. Mine connects almost instantly on HSPA.

Interesting, mine connects instantly both on LTE and HSPA but I'm using LTE with AT&T and HSPA when I am in China on China Unicom. As simms22 said, could have to do with T-mobile's network.

Related

[Q] Installed Shift_SensuAOSP_CM7 now loss of 3G Roaming

I installed Shift_SensuAOSP_CM7 yesterday. I live in a rural area, but have always had 3G in roaming. Now I don't, and also in parts of town in the city that I normailly did I don't. It goes from 1x to 3G every few minutes.
Any Ideas?
Thanks,
Max
Maxplayer14 said:
I installed Shift_SensuAOSP_CM7 yesterday. I live in a rural area, but have always had 3G in roaming. Now I don't, and also in parts of town in the city that I normailly did I don't. It goes from 1x to 3G every few minutes.
Any Ideas?
Thanks,
Max
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Yup stock is coded to ALWAYS show at the very least 3G. So now that your on AOSP its showing you Sprints true service.
Sent from my myTouch_4G_Slide using Tapatalk 2
strapped365 said:
Yup stock is coded to ALWAYS show at the very least 3G. So now that your on AOSP its showing you Sprints true service.
Sent from my myTouch_4G_Slide using Tapatalk 2
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So I can't get roaming 3G out in the sticks now? Because I can barley play Ingress with 1x.
Maxplayer14 said:
So I can't get roaming 3G out in the sticks now? Because I can barley play Ingress with 1x.
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You never had 3G if your showing 1x in the same place. The ROM's that sprint puts on their phones is a lie and they make you think your always in 3G coverage no matter how crappy Sprint truly is.
Sent from my myTouch_4G_Slide using Tapatalk 2
strapped365 said:
You never had 3G if your showing 1x in the same place. The ROM's that sprint puts on their phones is a lie and they make you think your always in 3G coverage no matter how crappy Sprint truly is.
Sent from my myTouch_4G_Slide using Tapatalk 2
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Strapped is right!!!
strapped365 said:
You never had 3G if your showing 1x in the same place. The ROM's that sprint puts on their phones is a lie and they make you think your always in 3G coverage no matter how crappy Sprint truly is.
Sent from my myTouch_4G_Slide using Tapatalk 2
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Maxplayer14 said:
So I can't get roaming 3G out in the sticks now? Because I can barley play Ingress with 1x.
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Yeah but dont worry, I had the same revelation on the very first rom I flashed
Sent from my PG06100
CNexus said:
Yeah but dont worry, I had the same revelation on the very first rom I flashed
Sent from my PG06100
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That's interesting because it was always slower, but I figured it was because Verizon was capping the speed of something, but now I know it's not even on 3G at all.
You learn something new everyday.
Maxplayer14 said:
That's interesting because it was always slower, but I figured it was because Verizon was capping the speed of something, but now I know it's not even on 3G at all.
You learn something new everyday.
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Yep, if you live out in the boonies, you might as well get wifi... Or you'll be waiting on everything for a Long Long time.
bilgerryan said:
Yep, if you live out in the boonies, you might as well get wifi... Or you'll be waiting on everything for a Long Long time.
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Well I use Wifi at the hosue. But when I am at Walmart or something in town I use it there. Works ok, just slow. I just thought maybe I lost 3G roaming, but now I see it was never 3G.

Verizon Activated AWS in NYC

So I just read an article staying that Verizon has begun activating its aws lte network in at least nyc and could be expanding it to Chicago and la soon too. So does this mean we might be able to use the nexus 5 on band 4 with Verizon?
Now I know if you're not within that network coverage the device obviously won't work. Just speculating if it will work at all.
Sent from my XT926 using Tapatalk
For data it could work but getting a phone call. Not happening. When they start to use Vo/LTE it could work but only on LTE so if you go out of LTE coverage you essential have a useless phone.
Until Verizon gets rid of CDMA, users will be forced to bow to their will.
Sent from my Nexus 7 using XDA Premium 4 mobile app
steveo17 said:
So I just read an article staying that Verizon has begun activating its aws lte network in at least nyc and could be expanding it to Chicago and la soon too. So does this mean we might be able to use the nexus 5 on band 4 with Verizon?
Now I know if you're not within that network coverage the device obviously won't work. Just speculating if it will work at all.
Sent from my XT926 using Tapatalk
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I'm thinking at this point no. Cause even if it would work in just a few select areas I don't think Verizon is going to certify this phone and activate it on their network.
Hand76 said:
I'm thinking at this point no. Cause even if it would work in just a few select areas I don't think Verizon is going to certify this phone and activate it on their network.
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While I agree with you there. They can't stop me from putting my SIM card in a phone
Sent from my XT926 using Tapatalk
steveo17 said:
While I agree with you there. They can't stop me from putting my SIM card in a phone
Sent from my XT926 using Tapatalk
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this is also what I'm curious about... Fingers crossed for some magic! :fingers-crossed:

Nexus 5 32gb for sprint...

OK I'm about to switch my service over to sprint and i've read that people are having trouble getting the 32gb phones you order from Google connected to sprint... Is the issue resolved or is sprint still being dumb about it. I called my local store and they were lost... Thanks for any advice
Menardo said:
OK I'm about to switch my service over to sprint and i've read that people are having trouble getting the 32gb phones you order from Google connected to sprint... Is the issue resolved or is sprint still being dumb about it. I called my local store and they were lost... Thanks for any advice
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Before you go to Sprint with the N5 check this out.
skusa93 said:
Before you go to Sprint with the N5 check this out.
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Thanks for the heads up. That's some crazy stuff.
Sent from my SM-N900V using XDA Premium HD app
Menardo said:
Thanks for the heads up. That's some crazy stuff.
Sent from my SM-N900V using XDA Premium HD app
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Yea I had it for a week and realized it was garbage here in California, couldn't get anything over 2Mbps in 4G areas. Finally gave up when I tried downloading an app and it said estimated time remaining was 32 hours. Bought the 32GB from the play store plus the $30 T-Mo prepaid SIM and haven't looked back.
The nexus 5 and sprint aren't bad(where I live your results may vary) all you need beforehand is a sprint Sim card for activation. Just pop it in and reboot. That's it
sent from my HAMMERHEAD neXus
You shouldn't have any issues but I'd recommend taking a trip to a corporate store to get it activated. The one trip up they had getting it activated involved omitting the first digit of the IMEI number in their activation system so if theyre having issues, have them look in to that.
Also, make sure they have micro SIM cards in stock before you go in with your phone else you might need to wait for them to order one.
Haven't had issues with fallback, but YMMV.
Sent from my Nexus 5 using Tapatalk
I have the 32 Gi model and I activated online. I had to omit the last digit of the IMEI but since then it has been smooth sailing for me
Sent from my Nexus 5 using Tapatalk
No issues. NYC coverage is suffice. I don't really run into issues having to make phone calls. That article was interesting, though.
Sent from my Nexus 5 using XDA Premium 4 mobile app
i have NO problems with my N5 on sprint.. i have 32 gig black.. been with sprint for a long time.. all i did was pop in my sim and that it.. i get great 3g and 4g LTE.. i live in RI
P.Mobile said:
i have NO problems with my N5 on sprint.. i have 32 gig black.. been with sprint for a long time.. all i did was pop in my sim and that it.. i get great 3g and 4g LTE.. i live in RI
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Same here.
Sent from my Nexus 5 using Tapatalk
I have problems using my Nexus 5 on Sprint. If I leave it on LTE, when a phone call comes in, it does not allow me to answer the call, and then the phone locks up, requiring a forced shutdown and subsequent restart in order to use the phone. So I can only use it in forced 3G /CDMA mode for daily use. I sometimes manually switch it to LTE on occasion, but again, only when I am not expecting calls. Yes, it sucks.
Before you go to sprint Google about them, or go read comments on their Facebook, YouTube, or just all over. Their lte is slower than other carriers by close to 10mbps, spotty, and inconsistent. 3g is pretty much dialup, and calls drop all over. I used to have them through my company for years in 3 states, I ended up paying for my own service just so I could enjoy decent performance.
Sent from my Nexus 5 using xda app-developers app
skw5115 said:
I have the 32 Gi model and I activated online. I had to omit the last digit of the IMEI but since then it has been smooth sailing for me
Sent from my Nexus 5 using Tapatalk
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did you have to get the sim card from sprint?!
Menardo said:
did you have to get the sim card from sprint?!
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Yes I did actually but they were really nice about it to my surprise lol
dcdave63 said:
I have problems using my Nexus 5 on Sprint. If I leave it on LTE, when a phone call comes in, it does not allow me to answer the call, and then the phone locks up, requiring a forced shutdown and subsequent restart in order to use the phone. So I can only use it in forced 3G /CDMA mode for daily use. I sometimes manually switch it to LTE on occasion, but again, only when I am not expecting calls. Yes, it sucks.
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Sounds like a problem with your phone. Plenty here on Sprint without that issue
air2k57 said:
Before you go to sprint Google about them, or go read comments on their Facebook, YouTube, or just all over. Their lte is slower than other carriers by close to 10mbps, spotty, and inconsistent. 3g is pretty much dialup, and calls drop all over. I used to have them through my company for years in 3 states, I ended up paying for my own service just so I could enjoy decent performance.
Sent from my Nexus 5 using xda app-developers app
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Like all services, depends on where you live. I've been all over the country and haven't had a problem. In NY I'm getting great speeds at a great price. Once you get over 20mbps, it doesn't make too much of a difference for mobile data. They're also rolling out their LTE network pretty aggressively in a lot of areas and have major money behind them now
Sent from my Nexus 5 using Tapatalk
It's limited to only certain areas of the US. Read the article at the following link, and you will see, it's not just me. http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
dcdave63 said:
It's limited to only certain areas of the US. Read the article at the following link, and you will see, it's not just me. http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
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I'm aware of this problem, but I don't see what it has to do with your phone locking up during an incoming call. I could be completely wrong, but I see nothing in the article that describes the problem you're having
Sent from my Nexus 5 using Tapatalk
crzycrkr said:
I'm aware of this problem, but I don't see what it has to do with your phone locking up during an incoming call. I could be completely wrong, but I see nothing in the article that describes the problem you're having
Sent from my Nexus 5 using Tapatalk
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eCSFB is the problem. The phone, when in LTE mode, fails to give up access to LTE, forcing the phone to remain in LTE, and when a call comes in, no matter how many swipes you make, the phone app cannot force the phone to answer the phone. The Phone app locks up the phone, forcing a reboot to get out of the locked state. Once they start Spark in this area, and they send out an update, this issue will go away, but in the meantime, people at least in the DC area, will have issues.
dcdave63 said:
eCSFB is the problem. The phone, when in LTE mode, fails to give up access to LTE, forcing the phone to remain in LTE, and when a call comes in, no matter how many swipes you make, the phone app cannot force the phone to answer the phone. The Phone app locks up the phone, forcing a reboot to get out of the locked state. Once they start Spark in this area, and they send out an update, this issue will go away, but in the meantime, people at least in the DC area, will have issues.
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Interesting. I haven't read anything about it locking up the phone. Only read that calls wouldn't come through.
Sent from my Nexus 5 using Tapatalk
crzycrkr said:
Interesting. I haven't read anything about it locking up the phone. Only read that calls wouldn't come through.
Sent from my Nexus 5 using Tapatalk
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I think its more of a case of interpretation. If you cannot physically answer the phone, because it the app locks up because the LTE connection will not release, then it may be viewed as the calls not coming through.

4G cuts off when I get a call.

When I get a call my 4G cuts off, this doesn't make any sense. Can someone please tell me how to turn this feature off? Thanks
Comet1966 said:
When I get a call my 4G cuts off, this doesn't make any sense. Can someone please tell me how to turn this feature off? Thanks
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You can thank Sprint and Sprint Spark for that. All new Sprint phones do this.
Joe0113 said:
You can thank Sprint and Sprint Spark for that. All new Sprint hones do this.
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What??? that is such crap, how do they expect to keep customers, if they take away extremely useful features like that? Thanks for the information. :good:
Comet1966 said:
What??? that is such crap, how do they expect to keep customers, if they take away extremely useful features like that? Thanks for the information. :good:
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Vocie over LTE should be lanching soon and hopefully this wont be a problem anymore but i agree this is crap.
zune70 said:
Vocie over LTE should be lanching soon and hopefully this wont be a problem anymore but i agree this is crap.
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Says who? That is not true. I believe it is hardware and not software related.
Sent from a Galaxy 5 light years away
Joe0113 said:
Says who? That is not true. I believe it is hardware and not software related.
Sent from a Galaxy 5 light years away
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VOLTE is the goal but I dont think it will come soon, even this year. Maybe towards the end of the Network Vision rollout. Unfortunately until VOLTE is ready CSFB is all we get, and it sucks. Its hard to switch tho when you work right under a site with an active B41 connection with speeds up to ~75Mbps...
zune70 said:
Vocie over LTE should be lanching soon and hopefully this wont be a problem anymore but i agree this is crap.
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I would much rather Sprint actually roll out their LTE network in a satisfactory manner, before launching VoLTE. Sprint LTE has poor coverage in many large cities, and the last thing I would want is to miss phone calls due to an incomplete and poorly functioning LTE network. Sprint knows this I am sure, so don't expect it anytime soon.
Joe0113 said:
Says who? That is not true. I believe it is hardware and not software related.
Sent from a Galaxy 5 light years away
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volte turns voice into lte data. So it would be just another data stream. So voice and data would work at the same time since it would all be data. Personally I would have rather had that than vowifi.
Sent from my SAMSUNG-SM-N900A using Tapatalk

Data while on a phone call

Tmobile customer here and wondering why when I take a call does my signal go from lte blazing speeds to H signal and 10 x's slower data speeds,is this a Tmobile thing or a Nexus thing?thanks
It's an everything thing. When ever you take a call data drops from lte to h. That's why they're development volte.
Sent from my Nexus 9 using XDA Free mobile app
That is strange! I havent had that happen to me
Like jd1639 said, that's why they're developing VoLTE.
I have a friend with an Iphone 6 and it doesn't happen to her hmmmm
Macklessdaddy said:
I have a friend with an Iphone 6 and it doesn't happen to her hmmmm
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Which carrier? It may be VoLTE. Or the iP6 may come with dual radios. Keep in mind the N5 only has a single radio, so if you get a call it downgrades to H. Most carriers use an implementation of VoLTE that doesn't work with the N5. H+ is going to be slower than LTE and you may be in an area that they may not have DC-HSPA but just HSPA because of the amount of spectrum. Plus you have to have the overhead of transferring the voice over data.
You could always forward your calls to Google Voice and use Hangouts. Just sayin.
Macklessdaddy said:
I have a friend with an Iphone 6 and it doesn't happen to her hmmmm
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The iPhone 6 uses VoLTE on some carriers.

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