[Q] Nexus 5 USB driver issue - Nexus 5 Q&A, Help & Troubleshooting

So at some stage I installed the drivers I need in the proper fasion but one day I couldn't get my Nexus 5 to connect anymore. I tried MTP, PTP and USB Debugging mode and all that but couldn't get it. Since then I have spent several hours trying to troubleshoot this. Uninstalling and reinstalling all the drivers many times, trying every possible combination and also trying every 'fix' that I could find on the internet but with no success. There must be something I am missing here, is anyone able to help out? I'm running Windows 7 x64 and a 16GB Nexus 5 (non-US).

Gleeson9 said:
So at some stage I installed the drivers I need in the proper fasion but one day I couldn't get my Nexus 5 to connect anymore. I tried MTP, PTP and USB Debugging mode and all that but couldn't get it. Since then I have spent several hours trying to troubleshoot this. Uninstalling and reinstalling all the drivers many times, trying every possible combination and also trying every 'fix' that I could find on the internet but with no success. There must be something I am missing here, is anyone able to help out? I'm running Windows 7 x64 and a 16GB Nexus 5 (non-US).
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Are you using the original cable? Have you tried diffetent usb ports and different cables?
Also, on the start menu of windows 7 type "Device manager", click it and try to see if it detects the phone when you plug it.

GUGUITOMTG4 said:
Are you using the original cable? Have you tried diffetent usb ports and different cables?
Also, on the start menu of windows 7 type "Device manager", click it and try to see if it detects the phone when you plug it.
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Yes, I should have mentioned that before, tried different cables. The original as well as another lying around. It does show up in device manager, and I have done the manual upgrade to point it to the Google USB drivers but still no success.

Gleeson9 said:
Yes, I should have mentioned that before, tried different cables. The original as well as another lying around. It does show up in device manager, and I have done the manual upgrade to point it to the Google USB drivers but still no success.
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Try naked drivers
http://forum.xda-developers.com/showthread.php?t=2513339

Related

SGS4G Drivers Problem?

I hope I'm posting this in the right place. I recently picked up a SGS4G and I immediately wanted to root it. When I plug my phone into the computer, however, the computer doesn't recognize it. The phone recognizes that it is plugged in (green android pops up, gives option of Kies, Media, or Mass Storage), but nothing happens on the computer end. I've downloaded about a million drivers and still no change. I've tried downloading Kies for drivers, but Kies doesn't even recognize a phone is plugged in. I've even downloaded drivers for the original Vibrant, but no luck. It's frustrating because I think that is the only reason my OneClickRoot keeps getting stuck on "waiting for device". Anyone have any ideas?
If you're using a 64 bit system, make sure you get 64 bit drivers.
Got a 64 bit system, got the 64 bit drivers. I even tried the 32 bit drivers just for the hell of it. Nada.
I dunno where you got your drivers, but here's the exact one I used.
http://dl.dropbox.com/u/38496926/usb_drivers_GalaxyS_x64.zip
I got mine from the "How to Root" thread in the SGS4G Bible thread
http://forum.xda-developers.com/showthread.php?t=1025610
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
Jerry D said:
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
Click to expand...
Click to collapse
Ditto what Jerry said. They work like a charm.
Well I finally got my computer to recognize that my phone exists, but now I keep getting a message saying that the drivers have malfunctioned. I've uninstalled and reinstalled a few times now, and no change. I can't get Kies to see my phone, or I'd try to download through it.
I'm at work so I don't have my Kies with me lol but you should be able to install the drivers. You can't do anything with Kies because the drivers aren't installed.
Look at the "options" in Kies to install drivers.
Sorry for the non technical directions. I only used Kies to install the drivers that one time.
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Click to collapse
Try this (sorry if I made this seem novice-like, but I just want to try and be clear):
Open a command prompt
type this, followed by Enter: set devmgr_show_nonpresent_devices=1
type this, followed by Enter: devmgmt
Once Device Manager opens, click View on the menu bar and select Show Hidden Devices
Expand both "Modems" & Universal Serial Bus controllers" & uninstall anything that has Samsung Android USB Composite Device, Samsung USB Composite Device, Samsung Mobile Device, Samsung Mobile Modem, etc.
Once the devices are gone, maybe reboot (probably not necessary, but why not?) and try the USB driver install again.
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Click to collapse
Ya, I didn't think there was an actual Options tab that is why I put options in quotes. I remember hitting install drivers when I installed mine months ago. It was very easy.
It sounds like you need the kind of help Steven is giving.
When you do get your computer to recognize your device I highly recommend installing the drivers through Kies. After many many flashes the have never let me down.
I wish I could be of more help. I've seen your problem in here before and our Helpful Members always get it figured out.
Best of luck!
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
Click to expand...
Click to collapse
Try USB Debugging
Oddly enough try only using the same USB port you originally installed the drivers on. I have noticed with windows 7, it tries to install the drivers when you change USB Ports, then again it should do this if they are on a separate controller.
As stated above, use USB debugging.
Hopefully we'll get you an answer that works.
Sent from my SGH-T959V using xda premium
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
OHHitsKB said:
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
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Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
stephen_w said:
Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
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I've tried that too, multiple times
I tried something different this time. In device manager, under USB Controllers, instead of deleting all the Samsung stuff, I deleted EVERYTHING (based on an idea I found on a Windows 7 help page dealing with error code 43). When I plugged my phone in, every one of the items I uninstalled reinstalled, except for "Unknown Device" (I'm assuming that's my phone), which came up failed. I'm not sure if this helps at all with diagnosing the situation, but I thought I'd throw it out there...
Did you retry Stephens suggestions after uninstalling everything?
Jerry D said:
Did you retry Stephens suggestions after uninstalling everything?
Click to expand...
Click to collapse
Yep. No dice.

[Q] After update to 2.3.6, device won't connect to USB. Help!

Hi everyone! I've updated my Samsung Galaxy i9003L to 2.3.6 via Kies a few days ago, and USB connection has stopped working for seemingly no reason. The phone just charges but never mounts. Kies doesn't detect it either.
On Win7, when I try to connect I get the device listed as "Unknown Device", error 43. Have tried uninstalling USB drivers and reinstalling official Samsung drivers at least 5 times. Didn't work. Also, Kies doesn't detect the phone. Have tried running Kies' connection troubleshoot tool. Didn't work either.
I've tried connecting the device with 3 different USB cables (including the original Samsung one), and on different USB ports as well. Didn't work either. Also tried putting the device on USB Debugging mode, to no avail. I've also cleaned the USB port in the phone just in case. Problem persists.
My Linux netbook used to detect the device with no problem at all before the update. Now it doesn't detect it either. I've also tried my GF's Mac, but no dice. This makes me think this may be a phone error.
I've also tried the *#7284# USB/MODEM solution and rebooted my phone to factory settings twice already. Nothing seems to work.
I'd appreciate some help on the matter, this is driving me slightly crazy!
Kbuster said:
Hi everyone! I've updated my Samsung Galaxy i9003L to 2.3.6 via Kies a few days ago, and USB connection has stopped working for seemingly no reason. The phone just charges but never mounts. Kies doesn't detect it either.
On Win7, when I try to connect I get the device listed as "Unknown Device", error 43. Have tried uninstalling USB drivers and reinstalling official Samsung drivers at least 5 times. Didn't work. Also, Kies doesn't detect the phone. Have tried running Kies' connection troubleshoot tool. Didn't work either.
I've tried connecting the device with 3 different USB cables (including the original Samsung one), and on different USB ports as well. Didn't work either. Also tried putting the device on USB Debugging mode, to no avail. I've also cleaned the USB port in the phone just in case. Problem persists.
My Linux netbook used to detect the device with no problem at all before the update. Now it doesn't detect it either. I've also tried my GF's Mac, but no dice. This makes me think this may be a phone error.
I've also tried the *#7284# USB/MODEM solution and rebooted my phone to factory settings twice already. Nothing seems to work.
I'd appreciate some help on the matter, this is driving me slightly crazy!
Click to expand...
Click to collapse
that thing is pain,happened to me several times.first of all uninstall kies,then remove all drivers asosieted with you phone,you could do factory reset of your phone(not necessary in my case,but if other fails),then reinstall kies and drivers,gl.
Maybe at your firmware,try to install xxkpe+pit and flash ddlf2
Sent from my GT-I9003 using xda premium
xGiox said:
that thing is pain,happened to me several times.first of all uninstall kies,then remove all drivers asosieted with you phone,you could do factory reset of your phone(not necessary in my case,but if other fails),then reinstall kies and drivers,gl.
Click to expand...
Click to collapse
Hi! First of all, thanks for the help. I doubt this is a firmware problem, since neither mi Linux netbook nor a Mac computer detected the phone in any way, and they also used ot be able to detect it with no problem.

Can't connect my nexus 5 over usb

Hi, I'm running windows 8.1
I've installed nexus root kit with appropriate drivers. I've rooted my nexus 5 which still runs 4.4.
But since a few days, I can't see it anymore using USB connection, neither as a multimedia neither as a photo device.
A bit disappointed with this since I need it !
I've tried to follow NRK steps without success.
Any idea or suggestions ?
Sent from my Nexus 5 using xda app-developers app
Don't mean to hijack the thread, but I'm having the exact same problem.
It's literally like earlier today I had my Nexus connected to my computer and it showed up as a drive as per usual. Then I disconnected it for whatever reason and a bit later when I tried to reconnect it, it no longer showed up at all. I've tried it on multiple computers, in both media and camera mode with usb debugging on and off. Basically I've tried the obvious stuff, but it just no longer shows up.
If you guys used ABD to sideload 4.4.1 or 4.4.2 then you will need to take off the drivers for that before your Nexus will be recognised as a standard media device in My Computer - it's because the ADB overwrites standard Google USB drivers
Had same issue yesterday
Turn off usb debugging. Mine only recognises it as a storage device with it off
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Turn off usb debugging. Mine only recognises it as a storage device with it off
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Interestingly enough I had the problem with the PC not recognizing my phone.
When I turned USB debugging ON, *tada* it worked. I don't know the background why this even makes a difference.
However for me it worked.
Disabling debugger change just nothing, neither than disabling developer tools...
I used Wugfresh's Toolkit to get the drivers. Make sure you use the usbdeview tool to delete any other drivers on your computer associated with the device. Then I did the install of the PDAnet drivers through the toolkit. When installing the drivers, there is actually a prompt that comes up on your phone that you have to "ok" as well. After two hours, that is how I got the drivers to work on Windows 8.1.
lowandbehold said:
I used Wugfresh's Toolkit to get the drivers. Make sure you use the usbdeview tool to delete any other drivers on your computer associated with the device. Then I did the install of the PDAnet drivers through the toolkit. When installing the drivers, there is actually a prompt that comes up on your phone that you have to "ok" as well. After two hours, that is how I got the drivers to work on Windows 8.1.
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Click to collapse
I did this. But my phone now is only detected as a Camera and not a Media Device. Any idea why this is?

[Q] End of my USB tether

I recently rooted and unlocked my bootloader on my N5 and now cannot for the life of me get MTP installed on my W7 PC. Ive tried using Wugs to clear drivers and reboot and reinstall but all it does is install ADB Interface driver.
Ive also changed USB port, used my N5 USB cable, and also cleaned drivers but nothing. In occasion when looking in USB Deview it shows an MTP driver but it just wont do a thing. Ive unticked MTP and switched to camera and back. Nothing.
So, I tried my N7 and surprise, the same thing has happened. Ive installed SDK and tried updating drivers, still nothing. Ive been at it for about 7 hours all in and about to throw the phone at the wall.
Can anyone offer an advice. ive read posts and tried the suggestions there but nought. I vaguely recall a programme that will wipe any naughty bits of rogue drivers (once uninstalled) but cant remember the name of it.
In portable devices I have E/ drive.
No one out there who can help??

"USB device not recognized", why can't I connect to the computer via USB?

I have tried all the drivers and did all the research I could do. I downloaded Google universal driver, Koush drivers, and LG drivers but I still get a "USB device not recognized" error. I have turned on/turned off USB debug and checked MTP in the setting. One thing to note is that I am not using the original LG USB. Could this be the case? I can't seem to wrap my head around why using a non-OEM cable would prevent the computer from recognizing the phone though. I have tried all of the non-OEM cable I have and none works.
Have anyone had this problem and solved it?
PS. my phone is stock 4.4.2
Kknguy said:
I have tried all the drivers and did all the research I could do. I downloaded Google universal driver, Koush drivers, and LG drivers but I still get a "USB device not recognized" error. I have turned on/turned off USB debug and checked MTP in the setting. One thing to note is that I am not using the original LG USB. Could this be the case? I can't seem to wrap my head around why using a non-OEM cable would prevent the computer from recognizing the phone though. I have tried all of the non-OEM cable I have and none works.
Have anyone had this problem and solved it?
PS. my phone is stock 4.4.2
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Click to collapse
I'm in the same boat and I'm using the came that came with the G2. Its not just you. I about pulled my hair out after trying to get it to work for 4 hours yesterday
Sent from my LG-D801 using Tapatalk
alexnaoumi said:
I'm in the same boat and I'm using the came that came with the G2. Its not just you. I about pulled my hair out after trying to get it to work for 4 hours yesterday
Sent from my LG-D801 using Tapatalk
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Click to collapse
I just tried my buddy original LG USB and it STILL doesn't work...I'm out of ideas
Kknguy said:
I just tried my buddy original LG USB and it STILL doesn't work...I'm out of ideas
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Click to collapse
Check the device manager on your PC. you might need to install some software to have it work.

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