Can't connect my nexus 5 over usb - Nexus 5 Q&A, Help & Troubleshooting

Hi, I'm running windows 8.1
I've installed nexus root kit with appropriate drivers. I've rooted my nexus 5 which still runs 4.4.
But since a few days, I can't see it anymore using USB connection, neither as a multimedia neither as a photo device.
A bit disappointed with this since I need it !
I've tried to follow NRK steps without success.
Any idea or suggestions ?
Sent from my Nexus 5 using xda app-developers app

Don't mean to hijack the thread, but I'm having the exact same problem.
It's literally like earlier today I had my Nexus connected to my computer and it showed up as a drive as per usual. Then I disconnected it for whatever reason and a bit later when I tried to reconnect it, it no longer showed up at all. I've tried it on multiple computers, in both media and camera mode with usb debugging on and off. Basically I've tried the obvious stuff, but it just no longer shows up.

If you guys used ABD to sideload 4.4.1 or 4.4.2 then you will need to take off the drivers for that before your Nexus will be recognised as a standard media device in My Computer - it's because the ADB overwrites standard Google USB drivers
Had same issue yesterday

Turn off usb debugging. Mine only recognises it as a storage device with it off
Sent from my Nexus 5 using Tapatalk

Ben36 said:
Turn off usb debugging. Mine only recognises it as a storage device with it off
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Interestingly enough I had the problem with the PC not recognizing my phone.
When I turned USB debugging ON, *tada* it worked. I don't know the background why this even makes a difference.
However for me it worked.

Disabling debugger change just nothing, neither than disabling developer tools...

I used Wugfresh's Toolkit to get the drivers. Make sure you use the usbdeview tool to delete any other drivers on your computer associated with the device. Then I did the install of the PDAnet drivers through the toolkit. When installing the drivers, there is actually a prompt that comes up on your phone that you have to "ok" as well. After two hours, that is how I got the drivers to work on Windows 8.1.

lowandbehold said:
I used Wugfresh's Toolkit to get the drivers. Make sure you use the usbdeview tool to delete any other drivers on your computer associated with the device. Then I did the install of the PDAnet drivers through the toolkit. When installing the drivers, there is actually a prompt that comes up on your phone that you have to "ok" as well. After two hours, that is how I got the drivers to work on Windows 8.1.
Click to expand...
Click to collapse
I did this. But my phone now is only detected as a Camera and not a Media Device. Any idea why this is?

Related

Computer won't recognize friends ns4g but does mine?

I wanted to root my friends ns4g but my of won't recognize it. He had a galaxy s 2 as well and it was the same issue.
I installed pdanet, Samsung drivers, different USB cords, nothing!
When I plug it in nothing happens, then about 5 mins later, USB not recognized. I manually tried to put the .inf file through the windows 7 wizard and still nothing.
Like I said my ns4g works perfectly fine, when I plug his in nothing works at all. I don't understand this at all. I have a 64bit system and made sure everything was for that. Can anyone help me out?
Sent from my Nexus S 4G using XDA
Can you mount usb in either recovery (if applicable) and android? Have you tried with usb debugging enabled? Also, does it show you no android device is connected in device manager?
Harbb said:
Can you mount usb in either recovery (if applicable) and android? Have you tried with usb debugging enabled? Also, does it show you no android device is connected in device manager?
Click to expand...
Click to collapse
in device manager it only shows unknown usb device with "!" symbol. Yes for debugging, and cant boot into recovery, there is no recovery as its not rooted.
help someone please! lol
There was something i read about the fast charge widget messing up the ability of the nexus to properly connect to the computer and a fix. Part of its design is to block USB file transfer when connected to a computer. There were several phones that couldn't connect after loading the widget.
Before i go and waste a bunch of time researching and digging for this. I would like to know if your friend has installed the fastcharge widget on his phone.
____________________
Just Flash It !!!
Skunk Ape1 said:
There was something i read about the fast charge widget messing up the ability of the nexus to properly connect to the computer and a fix. Part of its design is to block USB file transfer when connected to a computer. There were several phones that couldn't connect after loading the widget.
Before i go and waste a bunch of time researching and digging for this. I would like to know if your friend has installed the fastcharge widget on his phone.
____________________
Just Flash It !!!
Click to expand...
Click to collapse
Aww you guys are getting along now
Sent from my Nexus S using XDA
lol, no his phone isnt rooted to get the fast charge patch even.
Its soo strange. I plug my phone all good, I plug his NS4G, no detection. It's strange.
Same thing happened when i was trying to root his tmobile gs2. No driver worked.
did you install tbe drivers by booting into bootloader while pluged in?
Sent from my LS670 using XDA
yeah, didnt work. Factory Reset the phone too.
Try a different USB port on PC and pull the battery for a min.
Sent from my Nexus S 4G using XDA
Try drivers from Samsung support page. It took me a bit. But usually the pdanet drivers work. You could try another pc that does not have the drivers for the nexus.
Sent from my Nexus S 4G using xda premium

[Q] S3 will no longer connect to pc

I was getting ready to transfer files to my sdcard on the s3 to root when my phone stopped connecting to my pc and laptop. I have the samsung drivers installed on my comp. I started having this issue after I installed the drivers. My computer and laptop see the phone and always want to install drivers from it and nothing else. Pc is XP and laptop is windows 7 64bit. I want to root my phone, but when the drivers are installed neither my pc or laptop will recognize it. What should I do?
EDIT:
I am now getting this error when driver is installed:
Unable to find software on your pc that can recognize your device. Service pack 3, windows media player, version 10 or higher, for windows xp or android file transfer for mac os must be installed.
You can download and install PC KIES from *website* in order to sync data with your device, back up data, and upgrade your device.
My PC runs service pack 3 and has windows media player 10 on it.
I had a problem connecting to my PC twice since I rooted. All I did was uninstall the Samsung driver from my PC then reinstall. I rebooted after I reinstalled then connected my phone and it worked both times. I'm not sure what happens and why all of a sudden you lose it but at least it was an easy fix for me. I hope this helps.
Sent from my SCH-I535 using xda premium
mikeman45 said:
I had a problem connecting to my PC twice since I rooted. All I did was uninstall the Samsung driver from my PC then reinstall. I rebooted after I reinstalled then connected my phone and it worked both times. I'm not sure what happens and why all of a sudden you lose it but at least it was an easy fix for me. I hope this helps.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I've had the same issue and this has also fixed it for me. I've had to do this multiple times. I guess I'll blame it on the MTP.
mikeman45 said:
I had a problem connecting to my PC twice since I rooted. All I did was uninstall the Samsung driver from my PC then reinstall. I rebooted after I reinstalled then connected my phone and it worked both times. I'm not sure what happens and why all of a sudden you lose it but at least it was an easy fix for me. I hope this helps.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I haven't rooted my phone yet. I have reinstalled the drivers a few times. I am still having the issue. Should I just install the drivers, run odin and hope that it sees my phone?
I make the same post about my solution, not sure if it will work for you. I ditched all Samsung drivers and used the ones for the experia x8, it always connects now. But if you ever need to odin, you will have to install the Samsung ones. Maybe google them and see if they will work for you.
bobAbooE said:
I make the same post about my solution, not sure if it will work for you. I ditched all Samsung drivers and used the ones for the experia x8, it always connects now. But if you ever need to odin, you will have to install the Samsung ones. Maybe google them and see if they will work for you.
Click to expand...
Click to collapse
Are you using the usb cable that came with the phone? Also try different usb ports on your pc's I can't get my girlfriends laptop to recognize my phone and my desktop will only work if I use certain usb ports and the stock cable.
Tried all that. It happened the first day I got it, bone stock. Not a big deal, the x8 drivers get the job done.
Sent from my SCH-I535 using xda app-developers app
I would make sure you don't have any other drivers installed from previous phones. I would uninstall drivers reboot PC then reinstall drivers and reboot again. Make sure phone is in mtp after you connect it to PC.
Sent from my SCH-I535 using xda premium
Make sure u are using the charging cord that came with your phone. All power cords are not created equal.. had same prob.
Sent from my SPH-L710 using xda premium
im getting the same problem. didnt really have a problem when i first got the phone, but started recently. i uninstalled older version, rebooted and installed Device(Install),USB Driver (Software) (ver.v1.5.14.0) Win XP/Vista/Win 7/Win 8 Nov 9, 2012, rebooted, then connected phone to pc. it seemed to install fine this time, but i still get these messages on my phone and pc. i played around with different ports and cables, and sometimes the sdcard files show, sometimes it doesnt. i eventually get the unable to find software message though.

USB Drivers

My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
tmac42 said:
My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
Click to expand...
Click to collapse
Uninstall current drivers install KIes,or this samsung driver pack.https://dl.dropboxusercontent.com/u/17168446/SGH-i997_Infuse4G_USB_Drivers_5_2_0_2.zip then reboot when you plug your phone in DO NOT let your computer search windows update for driver
I have the same problem.
I have removed the drivers and devices.
Installed Keis Mini and then tried to install the above drivers listed by elbscorp.
rebooted after each step.
phone is still not recognized by kies mini or odin.
how do i unistall drivers
tmac42 said:
how do i unistall drivers
Click to expand...
Click to collapse
try this:
http://forum.xda-developers.com/showpost.php?p=33980291&postcount=11
The problem i have found Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
qnc said:
The problem i have found that the infuse is only showing up as a generic device. not showing up as a samsung modem or phone and Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
Click to expand...
Click to collapse
That is why you need to uninstall all drivers for phone,reboot, install drivers,reboot,plug phone in DO NOT let computer search windows update.Once you stop it from downloading from Microsoft it will load drivers you installed.
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
qnc said:
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
Click to expand...
Click to collapse
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
elbscorp said:
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
Click to expand...
Click to collapse
That did not work for me, but i did find this:
You can get the results above in Windows 7 Home Premium through the registry editor ... not going to tell you how to edit the registry... I'll assume you know how...
Add/update the following DWORD value in
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions]
"DenyUnspecified"=dword:00000001
I had to manually add the "DeviceInstall" and "Restrictions" keys, then add the dword value "DenyUnspecified" and set it to 1.
To turn enable again, change DenyUnspecified to 0.
Now that i have stopped the automatic windows driver install, I thought i would be Ok but I'm still having issues with the proper infuse drivers. this just sucks odin will still not recognize my phone.
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Install keis and don't let windows search for drivers
Sent from my SGH-I997 using Tapatalk 2
qnc said:
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Click to expand...
Click to collapse
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
74Eldo said:
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
Click to expand...
Click to collapse
Sorry no luck here, I gave up on the process. I gave the phone away to some one that needed a phone and i know would not be doing any technical stuff to it.

[Q] Nexus 5 USB driver issue

So at some stage I installed the drivers I need in the proper fasion but one day I couldn't get my Nexus 5 to connect anymore. I tried MTP, PTP and USB Debugging mode and all that but couldn't get it. Since then I have spent several hours trying to troubleshoot this. Uninstalling and reinstalling all the drivers many times, trying every possible combination and also trying every 'fix' that I could find on the internet but with no success. There must be something I am missing here, is anyone able to help out? I'm running Windows 7 x64 and a 16GB Nexus 5 (non-US).
Gleeson9 said:
So at some stage I installed the drivers I need in the proper fasion but one day I couldn't get my Nexus 5 to connect anymore. I tried MTP, PTP and USB Debugging mode and all that but couldn't get it. Since then I have spent several hours trying to troubleshoot this. Uninstalling and reinstalling all the drivers many times, trying every possible combination and also trying every 'fix' that I could find on the internet but with no success. There must be something I am missing here, is anyone able to help out? I'm running Windows 7 x64 and a 16GB Nexus 5 (non-US).
Click to expand...
Click to collapse
Are you using the original cable? Have you tried diffetent usb ports and different cables?
Also, on the start menu of windows 7 type "Device manager", click it and try to see if it detects the phone when you plug it.
GUGUITOMTG4 said:
Are you using the original cable? Have you tried diffetent usb ports and different cables?
Also, on the start menu of windows 7 type "Device manager", click it and try to see if it detects the phone when you plug it.
Click to expand...
Click to collapse
Yes, I should have mentioned that before, tried different cables. The original as well as another lying around. It does show up in device manager, and I have done the manual upgrade to point it to the Google USB drivers but still no success.
Gleeson9 said:
Yes, I should have mentioned that before, tried different cables. The original as well as another lying around. It does show up in device manager, and I have done the manual upgrade to point it to the Google USB drivers but still no success.
Click to expand...
Click to collapse
Try naked drivers
http://forum.xda-developers.com/showthread.php?t=2513339

[Q]Phone not detected by computer

Hello everyone, it's been about two weeks since my beloved nexus stopped working with my PC, and I don't know what to do anymore, except for an RMA.
USB Debugging is enabled as well as MTP, i tried with PTP too: results are the same.
I tested on all USB Ports on my computer with 4 cables other than the original one: when connected, the phone does not appear on device manager in windows or in lsusb on linux, except when it is in bootloader mode. It works fine on other pc's, and other Nexus 5's work perfectly fine on my computer (drivers are installed). I formatted my pc and flashed all the available factory images: the problem persists. The only thing i didn't try is connecting it through an usb hub, since I don't have one.
Do you have any ideas? Any help would be appreciated!
Up
Have you checked device manager for an acer device connected? A windows update a while ago seemed to cause this issue
Sent from my Android M Nexus 5 yo!
Yes, i checked with an USB sniffer too and the phone does not generate any events when connected to USB :/
Kryogen said:
Yes, i checked with an USB sniffer too and the phone does not generate any events when connected to USB :/
Click to expand...
Click to collapse
Try using Wugfresh's toolkit.
http://www.wugfresh.com/
Follow the guide to fully uninstall drivers/etc and follow the guide again to install the needed drivers. DO NOT skip steps. If u encounter any problem mid way do post here :good:
Device is not detected. Anyway i don't think it's a driver problem (it would otherwise work on linux, and other nexus 5's wouldn't work with my PC too). Could The phone have "blacklisted" my computer, somehow?
My computer's USB Voltage is 5.04V (checked with a multimeter, my usb chargers have 4.95-5.16 so it's perfectly fine, I guess)
How can i check the data lines?
Down load "Googles" USB driver for windows and install on your pc.
Confirm that you have USB debugging set to "ON" and switch from "MTP" to "Camera" via a search in settings for MTP
Finally check that your Phone is able to recogonize that you have a USB Cable connected...
Keep us posted on how you get on
That's exactly what i did after reinstalling windows on my pc, and as i said in The op, phone works fine on other computers.. I even re locked the bootloader and resetted the tamper flag. Should i contact google for an rma?
Inviato dal mio Nexus 5 utilizzando Tapatalk
You should RMA your computer, not your phone.
Sent from my Nexus 5 using Tapatalk
Why exactly? Other nexus 5's work fine.
Didn't you learn to read the op before posting?
Kryogen said:
Why exactly? Other nexus 5's work fine.
Didn't you learn to read the op before posting?
Click to expand...
Click to collapse
Apologies, I missed that.
It doesn't appear on lsusb on Linux? :\ No error/warning message on dmesg/journald?
Nothing, it's as if i didn't connect it... about a month ago i had a problem where while the phone was charging it said no sim card until i unplugged it from AC & rebooted. Could things be related?

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