SGS4G Drivers Problem? - Samsung Galaxy S (4G Model)

I hope I'm posting this in the right place. I recently picked up a SGS4G and I immediately wanted to root it. When I plug my phone into the computer, however, the computer doesn't recognize it. The phone recognizes that it is plugged in (green android pops up, gives option of Kies, Media, or Mass Storage), but nothing happens on the computer end. I've downloaded about a million drivers and still no change. I've tried downloading Kies for drivers, but Kies doesn't even recognize a phone is plugged in. I've even downloaded drivers for the original Vibrant, but no luck. It's frustrating because I think that is the only reason my OneClickRoot keeps getting stuck on "waiting for device". Anyone have any ideas?

If you're using a 64 bit system, make sure you get 64 bit drivers.

Got a 64 bit system, got the 64 bit drivers. I even tried the 32 bit drivers just for the hell of it. Nada.

I dunno where you got your drivers, but here's the exact one I used.
http://dl.dropbox.com/u/38496926/usb_drivers_GalaxyS_x64.zip

I got mine from the "How to Root" thread in the SGS4G Bible thread
http://forum.xda-developers.com/showthread.php?t=1025610

I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.

Jerry D said:
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
Click to expand...
Click to collapse
Ditto what Jerry said. They work like a charm.

Well I finally got my computer to recognize that my phone exists, but now I keep getting a message saying that the drivers have malfunctioned. I've uninstalled and reinstalled a few times now, and no change. I can't get Kies to see my phone, or I'd try to download through it.

I'm at work so I don't have my Kies with me lol but you should be able to install the drivers. You can't do anything with Kies because the drivers aren't installed.
Look at the "options" in Kies to install drivers.
Sorry for the non technical directions. I only used Kies to install the drivers that one time.

Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.

OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
Click to expand...
Click to collapse
Try this (sorry if I made this seem novice-like, but I just want to try and be clear):
Open a command prompt
type this, followed by Enter: set devmgr_show_nonpresent_devices=1
type this, followed by Enter: devmgmt
Once Device Manager opens, click View on the menu bar and select Show Hidden Devices
Expand both "Modems" & Universal Serial Bus controllers" & uninstall anything that has Samsung Android USB Composite Device, Samsung USB Composite Device, Samsung Mobile Device, Samsung Mobile Modem, etc.
Once the devices are gone, maybe reboot (probably not necessary, but why not?) and try the USB driver install again.

OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
Click to expand...
Click to collapse
Ya, I didn't think there was an actual Options tab that is why I put options in quotes. I remember hitting install drivers when I installed mine months ago. It was very easy.
It sounds like you need the kind of help Steven is giving.
When you do get your computer to recognize your device I highly recommend installing the drivers through Kies. After many many flashes the have never let me down.
I wish I could be of more help. I've seen your problem in here before and our Helpful Members always get it figured out.
Best of luck!

OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
Click to expand...
Click to collapse
Try USB Debugging

Oddly enough try only using the same USB port you originally installed the drivers on. I have noticed with windows 7, it tries to install the drivers when you change USB Ports, then again it should do this if they are on a separate controller.
As stated above, use USB debugging.
Hopefully we'll get you an answer that works.
Sent from my SGH-T959V using xda premium

Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.

OHHitsKB said:
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
Click to expand...
Click to collapse
Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.

stephen_w said:
Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
Click to expand...
Click to collapse
I've tried that too, multiple times

I tried something different this time. In device manager, under USB Controllers, instead of deleting all the Samsung stuff, I deleted EVERYTHING (based on an idea I found on a Windows 7 help page dealing with error code 43). When I plugged my phone in, every one of the items I uninstalled reinstalled, except for "Unknown Device" (I'm assuming that's my phone), which came up failed. I'm not sure if this helps at all with diagnosing the situation, but I thought I'd throw it out there...

Did you retry Stephens suggestions after uninstalling everything?

Jerry D said:
Did you retry Stephens suggestions after uninstalling everything?
Click to expand...
Click to collapse
Yep. No dice.

Related

usb device not recognized

I am trying to flash my Infuse in Odin however...
I have Samsung Mobile Drivers installed. When I have Odin up and ready and plug in the Infuse in download mode, windows says USB device not recognized.
also, when the phone is booted up, it will not charge, and windows will not recognize it either.
When booting into ClockworkMod Recovery it says:
E:Missing bitmap indeterminate2
same thing through indeterminate6
I have tried on different computers, with a few different micro USB cables
What the heck is wrong with this phone?
That happens to me a few days ago too. Windows used to recognize my phone, then without doing any change, windows wouldn't recognize at all, even after reinstalling Kies, trying different usb cable or USB port. What I did to solve the problem is that I turned on Kies first, then plug in the phone, windows would say it could not recognize the USB decide, then in Kies, I clicked on troubleshoot (or something like that), then Kies will reinstall the driver and then u can go back here and thank me. Lol. Hope it helped u
Sent from my SAMSUNG-SGH-I997 using Tapatalk
bobthq said:
That happens to me a few days ago too. Windows used to recognize my phone, then without doing any change, windows wouldn't recognize at all, even after reinstalling Kies, trying different usb cable or USB port. What I did to solve the problem is that I turned on Kies first, then plug in the phone, windows would say it could not recognize the USB decide, then in Kies, I clicked on troubleshoot (or something like that), then Kies will reinstall the driver and then u can go back here and thank me. Lol. Hope it helped u
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
Didn't help. I think my USB port must just be done for...
Dang it

[Q] Can't get past "Waiting for device to be detected" in debugfs

I need help here... I'm trying to root this thing and I don't know if I have a software problem, USB issue or phone problem.
Running Vista Hpme Edition 32 bit.
I downloaded the Samsung Drivers 1.4.6 or something and the comp said they were already installed. Now when I plug my phone in, it tries to install drivers again and hangs up on CDC Serial and MTP. It asks for a CD with driver info.
I tried deleting the USB drivers and restarting the comp to reinitialize them. I did a factory reset on the phone. Then I plugged back in and I am still at a stand still.
Since it said the drivers were already installed, I tried debugfs to root it. It just stays stuck at "Waiting for device to be detected".
How do I get these drivers to load properly so that debugfs can detect my phone?
In windows explorer, I can see the I535 and my internal and external cards... Grrrrrrrr
bionik9 said:
I need help here... I'm trying to root this thing and I don't know if I have a software problem, USB issue or phone problem.
Running Vista Hpme Edition 32 bit.
I downloaded the Samsung Drivers 1.4.6 or something and the comp said they were already installed. Now when I plug my phone in, it tries to install drivers again and hangs up on CDC Serial and MTP. It asks for a CD with driver info.
I tried deleting the USB drivers and restarting the comp to reinitialize them. I did a factory reset on the phone. Then I plugged back in and I am still at a stand still.
Since it said the drivers were already installed, I tried debugfs to root it. It just stays stuck at "Waiting for device to be detected".
How do I get these drivers to load properly so that debugfs can detect my phone?
In windows explorer, I can see the I535 and my internal and external cards... Grrrrrrrr
Click to expand...
Click to collapse
At that prompt it should also ask you to install them either way, choose yes... install the drivers then try opening up Odin and see if it can see your phone....
Your phone will have to be in download mode, and Odin should show some sort of recognition as in a COM port address in the upper left....
If that fails, follow the guide in my sig, droidstyle put together a great step by step instruction....(You can also follow the sticky about how to return your phone to Verizon in this forum that I put together, except to choose root66 and don't re-lock the bootloader)
Nevermind... I installed Kies and that seemed to remedy the issue. Thank you, though.

USB Drivers

My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
tmac42 said:
My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
Click to expand...
Click to collapse
Uninstall current drivers install KIes,or this samsung driver pack.https://dl.dropboxusercontent.com/u/17168446/SGH-i997_Infuse4G_USB_Drivers_5_2_0_2.zip then reboot when you plug your phone in DO NOT let your computer search windows update for driver
I have the same problem.
I have removed the drivers and devices.
Installed Keis Mini and then tried to install the above drivers listed by elbscorp.
rebooted after each step.
phone is still not recognized by kies mini or odin.
how do i unistall drivers
tmac42 said:
how do i unistall drivers
Click to expand...
Click to collapse
try this:
http://forum.xda-developers.com/showpost.php?p=33980291&postcount=11
The problem i have found Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
qnc said:
The problem i have found that the infuse is only showing up as a generic device. not showing up as a samsung modem or phone and Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
Click to expand...
Click to collapse
That is why you need to uninstall all drivers for phone,reboot, install drivers,reboot,plug phone in DO NOT let computer search windows update.Once you stop it from downloading from Microsoft it will load drivers you installed.
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
qnc said:
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
Click to expand...
Click to collapse
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
elbscorp said:
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
Click to expand...
Click to collapse
That did not work for me, but i did find this:
You can get the results above in Windows 7 Home Premium through the registry editor ... not going to tell you how to edit the registry... I'll assume you know how...
Add/update the following DWORD value in
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions]
"DenyUnspecified"=dword:00000001
I had to manually add the "DeviceInstall" and "Restrictions" keys, then add the dword value "DenyUnspecified" and set it to 1.
To turn enable again, change DenyUnspecified to 0.
Now that i have stopped the automatic windows driver install, I thought i would be Ok but I'm still having issues with the proper infuse drivers. this just sucks odin will still not recognize my phone.
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Install keis and don't let windows search for drivers
Sent from my SGH-I997 using Tapatalk 2
qnc said:
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Click to expand...
Click to collapse
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
74Eldo said:
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
Click to expand...
Click to collapse
Sorry no luck here, I gave up on the process. I gave the phone away to some one that needed a phone and i know would not be doing any technical stuff to it.

Laptop recognizes but with troubleshoot sign and Kies does not recognize.

So I got a new laptop and now I want to install drivers for the phone for adb and whatnot, but when I plug it in, I do get the USB sound when it is plugged in, but it has a troubleshoot sign. When I click that, it says "cannot find drivers", and then when I go to Kies, it does not recognize the device at all. I know the USB ports work, and it does prompt for UMS. Any help on how I can get the drivers for this phone?
bump
Bump..

[Q] USB Device not recognized?

Okay so all of a sudden my phone wants to act stupid and piss me off for the night, so... after an hour of research I cant find a solution to my problem. When I plug my phone into my PC it says "USB Device Not Recognized" and not even ODIN shows anything when in download mode. The pulldown bar doesn't show any option to change between PTP or MTP. I did a complete wipe and reflashed my rom with no third party tweaks installed, still no luck. I unchecked USB Debugging and that didnt help. I tried dialing *#7284# but that didnt do anything and USB options did pop up.
I've tried uninstalling my drivers and reinstalling them but it did nothing as my PC doesnt recognize the device at all. I tried a different USB cord and plugged it into different USB ports but STILL nothing. Does anyone have a REAL, working solution to this problem. I just need to put some music in my phone...
Bump
Sent from my SCH-I535 using Tapatalk 4
Usually this is a sign of a bad cable or a bad USB port. But you said you eliminated these so idk what to tell you. Maybe the port on your phone is malfunctioning. Can you test on another computer?
Sent from my SCH-I535 using Tapatalk 4
Same problem
I'm searching for same answer. I rooted via Casual and all was well until I tried to back up my ROM via CWM then the dreaded yellow triangle appeared and I can't get Odin to recognize my Verizon SIII - used version 1.85 to 3.07. Downloaded Samsung website USB drivers. My computer had no problem with phone popping up before the yellow triangle. Any answers in other forums?

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