Shattered screen - Nexus 5 Q&A, Help & Troubleshooting

Hello, I have a N5 which magically flew and struck a brick edge of a platform, so I got the front glass shattered. Now the display and touch screen is fine, any ideas how much it'll take to fix this? I live in NCR area, India so if anyone knows any local place that'll be great. Also if I were to sell this (the screen is badly shattered), how much can I get out of it?

If you are handy you should be able to buy a replacement screen for between $75USD-$125USD. If you are not up to replacing the screen yourself I would imagine you would be lucky to get 25% of the cost of the phone back. However, how much you can sell it for all depends on who is looking for a broke nexus 5 and what they are willing to pay.

Exactly 7800. And if You want to sell it, then 20,000. Try erodov.com or techenclave.com Also depends if u bought it from India or not.

Seadra said:
Exactly 7800. And if You want to sell it, then 20,000. Try erodov.com or techenclave.com Also depends if u bought it from India or not.
Click to expand...
Click to collapse
Any idea where I can get it fixed?

Dragooon123 said:
Any idea where I can get it fixed?
Click to expand...
Click to collapse
LG Service center ofcourse.
Sent from my Nexus 5 using Tapatalk

How did it magically flew?
Sent from my Nexus 5

I was partying...shook my hand too fast...landed 10 feet ahead of me and struck the edge of a platform.
Sent from my Nexus 4 using Tapatalk

Related

SIM Card Slot Pin Broken ):

Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
Click to expand...
Click to collapse
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
Click to expand...
Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
Click to expand...
Click to collapse
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
Click to expand...
Click to collapse
Yeap they got it repaired within a week!

Cracked screen

I dropped my freshly rooted One X, cracked the screen .Short of un-rooting my phone is there an easy way of replacing the screen? Or is there someone on XDA that could do this for me, of course I would pay you to have this done. I don't want to unroot to send it HTC. Thank you.
scrappy1959 said:
I dropped my freshly rooted One X, cracked the screen .Short of un-rooting my phone is there an easy way of replacing the screen? Or is there someone on XDA that could do this for me, of course I would pay you to have this done. I don't want to unroot to send it HTC. Thank you.
Click to expand...
Click to collapse
Do you have any mobile repair stores in your area? Since when did warranty cover cracked screens?
Sent from my Carbon-ize Evita using xda-developers app
Herc08 said:
Do you have any mobile repair stores in your area? Since when did warranty cover cracked screens?
Sent from my Carbon-ize Evita using xda-developers app
Click to expand...
Click to collapse
Never said a cracked screen was covered, only said if I had to send to HTC for repair, I didn't want to un-root. I googled it and watched a video on you tube http://www.youtube.com/watch?v=OIeO0DueMcg, from InjuredGadgets.com looks pretty simple so I ordered the repair and I'm gonna fix myself. A lot cheaper than having it repaired
scrappy1959 said:
Never said a cracked screen was covered, only said if I had to send to HTC for repair, I didn't want to un-root. I googled it and watched a video on you tube http://www.youtube.com/watch?v=OIeO0DueMcg, from InjuredGadgets.com looks pretty simple so I ordered the repair and I'm gonna fix myself. A lot cheaper than having it repaired
Click to expand...
Click to collapse
Where did you find the screen? I'm having trouble finding an AT&T-version compatible screen, and some sites say they are not interchangable (the non-AT&T and the AT&T).
thebobmannh said:
Where did you find the screen? I'm having trouble finding an AT&T-version compatible screen, and some sites say they are not interchangable (the non-AT&T and the AT&T).
Click to expand...
Click to collapse
I ordered it from injuredgadgets.com they are located in Georgia and offer 3 choices for the screen replacement, here is the link for the One X, http://www.injuredgadgets.com/HTC_One_X_s/1946.htm. I went ahead and got the complete LCD screen with digitizer, the reason being if your screen has not been replaced before most likely you will damage the digitizer trying to separate the LCD screen from the digitizer. With the repair kit plus the screen/digitizer cost $85, you can also send it to them and they will repair it for $150. Watch the video I posted in previous post, If you think you can do it order it and save yourself a few bucks.
Also if you are in major metro area I found some watch repair shops fix cracked screens as well.
Sent from my HTC One X using xda premium
scrappy1959 said:
I ordered it from injuredgadgets.com they are located in Georgia and offer 3 choices for the screen replacement, here is the link for the One X, http://www.injuredgadgets.com/HTC_One_X_s/1946.htm. I went ahead and got the complete LCD screen with digitizer, the reason being if your screen has not been replaced before most likely you will damage the digitizer trying to separate the LCD screen from the digitizer. With the repair kit plus the screen/digitizer cost $85, you can also send it to them and they will repair it for $150. Watch the video I posted in previous post, If you think you can do it order it and save yourself a few bucks.
Click to expand...
Click to collapse
Well I got my new screen w/digitizer and surprisingly it was pretty simple to do. Took all of about 45 minutes to do and probably should have taken no more than 30 minutes. It looks and works great.
scrappy1959 said:
Well I got my new screen w/digitizer and surprisingly it was pretty simple to do. Took all of about 45 minutes to do and probably should have taken no more than 30 minutes. It looks and works great.
Click to expand...
Click to collapse
Hello,
I recently cracked my screen and I would like to replace it on my own but i have the following question:
Did they send you an HTC One X Screen or is is the same for the Evita Device for this (AT&T is the one that I have)
Thank you!

AT&T $100 Trade-in Promotion Starting

I just wanted to post this for all of you considering getting a new phone on AT&T, such as the One, S4, Blackberry, etc. According to what I have read, it looks like AT&T is starting a promotion tomorrow that will give an instant $100 or more credit toward a new phone of your choice when you trade in your old working smart phone, ( 3 years old or less). This may help in the decision making process for many people.
http://www.cnet.com/8301-17918_1-57582180-85/at-t-trade-in-drops-galaxy-s4-htc-one-others-to-$99/
not sure if its worth returning the gs4 and re-buying it again using a trade in.... when i could sell the trade in phone for 200 on CL and making my phone free....
I do have a old captivate... I wonder what condition does it have to be in?
Sent from my Galaxy S4
delete
I got $160 for my og note. The Sales Rep kept doing something on her tablet and my phone keypad til she got $160. paid like 86 bucks for my s4.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
It is true. It starts tomorrow May 1st. Bring in any smartphone 3 years and newer in working condition, no cracked screens, etc. and receive $100 towards the purchase of a smartphone $199 or more.
Sent from my SAMSUNG-SGH-I337 using xda premium
I'm starting to hate AT&T even more. I recently tried to get an early upgrade (60 days away) & was turned down over the phone. It really pissed me off since I've been a long time customer in good standing. Pissed me off so much, I've been considering going to TMO & now they do this to me. Hopefully this last for more than 30 days since they won't budge unless im within 30 days or less.
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
deblas66 said:
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
Click to expand...
Click to collapse
So re-lock and unroot it?
You can probably sell the phone for way more on eBay or some other places. It's not worth giving it to att.
delete
Took in my 2 year old gs2 and picked up 100 off the s4. Just reverted to stock from aokp. Dont think it was worth the hassle of selling on ebay.
Sent from my SAMSUNG-SGH-I337 using xda premium
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
AllTheWay said:
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
phjnky said:
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
Click to expand...
Click to collapse
Thanks for the quick responses, I really appreciate it and am glad I'll be able to at least get something for it. Thanks again
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
switters1 said:
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
Click to expand...
Click to collapse
I wouldn't think its necessary based on my experience this morning. They just checked to see if it lit up when turned on.
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
dray said:
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They check the imei/serial number on them. You can check on the website and see if it will work.
https://tradein-program.att.com/home.php5#top

Display problem!

Hello to all,
I recently bought a nexus 5 device d820 and I love everything on it except the display. As you can see in the pictures that i uploaded, the left top corner of the display is "more white". The pictures were taken in straight view and not in angle view. In reality this whiteness is more visible.
Does anyone have this problem?
I contacted Google but because i bought D820 model and live in Europe (no Google store in my country ) they can't do RMA in a Europe play store and i should return the device to US. But i will pay for a lot taxes i think.
Do you think this is an easy fix? And I mean without replacing the whole display
Thanks for every answer!
andreas_h92 said:
Hello to all,
I recently bought a nexus 5 device d820 and I love everything on it except the display. As you can see in the pictures that i uploaded, the left top corner of the display is "more white". The pictures were taken in straight view and not in angle view. In reality this whiteness is more visible.
Does anyone have this problem?
I contacted Google but because i bought D820 model and live in Europe (no Google store in my country ) they can't do RMA in a Europe play store and i should return the device to US. But i will pay for a lot taxes i think.
Do you think this is an easy fix? And I mean without replacing the whole display
Thanks for every answer!
View attachment 2518341View attachment 2518343
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
thats called backlight bleed..if it bothers u just RMA it
Do you know if it's expensive to send it for fix?
Sent from my Nexus 5 using xda app-developers app
andreas_h92 said:
Do you know if it's expensive to send it for fix?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
i dont know about fixing it but i think u should just rma it..it is probably gonna cost u less than what u are gonna pay to fix it
hello00 said:
i dont know about fixing it but i think u should just rma it..it is probably gonna cost u less than what u are gonna pay to fix it
Click to expand...
Click to collapse
i am not sure about cost, because sending it to US play store from Europe and paying for shipping it back plus some taxes i am afraid that it will not worth it at the end.
andreas_h92 said:
i am not sure about cost, because sending it to US play store from Europe and paying for shipping it back plus some taxes i am afraid that it will not worth it at the end.
Click to expand...
Click to collapse
well i should say now that there is no fix to that so ur best option is to keep it or rma it
This is the problem when buying online, you can not check and test it before buying it. I was lucky to be able to just walk in to a store and buy one myself.
Sent from my Nexus 5 via XDA Premium HD
hello00 said:
well i should say now that there is no fix to that so ur best option is to keep it or rma it
Click to expand...
Click to collapse
so the only fix is replacing the whole display? or RMA of course....
andreas_h92 said:
so the only fix is replacing the whole display? or RMA of course....
Click to expand...
Click to collapse
RMA...
andreas_h92 said:
Hello to all,
I recently bought a nexus 5 device d820 and I love everything on it except the display. As you can see in the pictures that i uploaded, the left top corner of the display is "more white". The pictures were taken in straight view and not in angle view. In reality this whiteness is more visible.
Does anyone have this problem?
I contacted Google but because i bought D820 model and live in Europe (no Google store in my country ) they can't do RMA in a Europe play store and i should return the device to US. But i will pay for a lot taxes i think.
Do you think this is an easy fix? And I mean without replacing the whole display
Thanks for every answer!
View attachment 2518341View attachment 2518343
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yours seems excessive and most people would RMA. Light is escaping from around the edges or bezel of your screen. It's possible that reassembling the phone could alter it but I think the screen would need to fully replaced.
SHOULD'T LGE in my country fix this problem under warranty???

Aaaargh! !! Help. Will samsung replace my new phone?

Hi all....
I purchased a note edge from amazon Germany for £540 which I thought was a pretty good deal.
Anyway it arrived this morning and shock horror. ... There is bleeding along the top edge of the screen!!!!
I am loathed to send it back to Germany as that's a minimum 2 week turnaround time....
Do u think samsung uk will replace it at their service centre if I take it there?
I am feeling so bad right now as I was really looking forward to this phone !!!
MSK1 said:
Hi all....
I purchased a note edge from amazon Germany for £540 which I thought was a pretty good deal.
Anyway it arrived this morning and shock horror. ... There is bleeding along the top edge of the screen!!!!
I am loathed to send it back to Germany as that's a minimum 2 week turnaround time....
Do u think samsung uk will replace it at their service centre if I take it there?
I am feeling so bad right now as I was really looking forward to this phone !!!
Click to expand...
Click to collapse
What do you mean by bleeding? Is it real blood. You can sue samsung for that.
Sent from my GT-I9100 using XDA Free mobile app
Neelkanth said:
What do you mean by bleeding? Is it real blood. You can sue samsung for that.
Sent from my GT-I9100 using XDA Free mobile app
Click to expand...
Click to collapse
Lol...
It's a greenish colour that looks like it's seeping down onto the display from the top of the screen.
I think samsung will just replace the screen.
Is it better to get screen replaced under warranty or wait 2 weeks by sending the phone back to amazon Germany
MSK1 said:
I think samsung will just replace the screen.
Is it better to get screen replaced under warranty or wait 2 weeks by sending the phone back to amazon Germany
Click to expand...
Click to collapse
I think it's due to some heat or you got a used device. Anyways send it back and see if they can Chad change it for you
Sent from my GT-I9100 using XDA Free mobile app
Neelkanth said:
I think it's due to some heat or you got a used device. Anyways send it back and see if they can Chad change it for you
Sent from my GT-I9100 using XDA Free mobile app
Click to expand...
Click to collapse
Or better yet, see if they can exchange THEN send back....
It could've been due to some pressure along the top as it sounds like the LCD is cracked. Happened to my sister laptop when her 3 year old decided that stomping on the closed screen was more fun than actually using it, it was stored in a cupboard but still within said 3 YO's reach, 'nuff said...
ultramag69 said:
Or better yet, see if they can exchange THEN send back....
It could've been due to some pressure along the top as it sounds like the LCD is cracked. Happened to my sister laptop when her 3 year old decided that stomping on the closed screen was more fun than actually using it, it was stored in a cupboard but still within said 3 YO's reach, 'nuff said...
Click to expand...
Click to collapse
Lcd isn't cracked but could be pressure as packaging didn't have bubble wrap.
They have already shipped another one and I have 30 days to send this back....
Very efficient.

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