[Q] Red Pocket data only for mobile devices APN settings (t-mobile mvno) - General Questions and Answers

I received a micro sim ordered from Red Pocket for their data only prepaid plan for mobile devices.($10 for 1gb for 30 days, $30 for 3gb for 30 days, $50 for 5 gb for 30 days. After 3 and 5 gb limits then unlimited data with reduced speed on those 2 plans). That service use their GSMT (tmobile) sim card. I have a Pantech Element (tablet 4GLTE from at&t, sim unlocked). The issue is the instructions RP gave me was to create a new 'access point name', write 'Red Pocket' at 'NAME' and 'wholesale' at 'APN'. My tablet shows strong signal, identifies it as 'RED POCKET', but when I open a browser or other aplication that requires data It keeps connecting and disconnecting. I do a scan, selected 'T-mobile', and the browser went to 'tmobile' page that shows that my device was not supported. So, I think the 'unlock' worked.
My question is, is it correct the APN setting RP gave me? It's my first time I work on something like this. And everytime I call they tell me to change something at apn setting from 'not set' to 'default', and from 'default' to 'not set'. I really want that service to work. I don't want to has to carry another device to access internet having a tablet that is 4glte gsm.
If anybody has information abbout correct APN settings for Red Pocket (tmo mvno) mobile data for devices (no voice) I will really appreciate it.
Thank you.
(appologize for my english. It's not my first language)

re
i have a similar issue. posted in a old dead thread: " anyone using red pocket gsmt data only plan? it uses t-mobile 4g, my phone shows all signal and 4g, but wont download anything, any app that use internet is not connecting, their reps are helpless'

Related

[Q] Network problems with I9000 bought in Singapore, using in Canada

Hi everyone,
I bought a Samsung Galaxy S GT-I9000 (16gb) in Singapore and was using it fine on Singtel's network (signed a contract with them). Now I have moved back to Canada and brought my phone with me assuming that all would be ok to use it with the network here. However I'm having big problems with this one network I just signed up with (Virgin Mobile).
85% of the time I cannot connect to it: voice calls and SMSing won't work nor will the data work on it, the only thing it says is "Emergency calls only". Then at other times everything will seem to connect and work fine - I can make calls and use data.
Virgin Mobile will not support me much because they're thinking it's the phone's problem, if I use the phone they gave me (a lower-end model) it works fine.
Here are some details of my phone:
Firmware version
2 2
Baseband version
I9000DXJPA
Kernel version
2 6 32 9
root (at) SE-S604 #1
Build number
FROYO DXJPA
If I check out the status, it usually says this:
Network
Unknown (switches to VIRGIN when it does work)
Mobile network type
UMTS (switches between that and HSDPA and GPRS)
Service state
Out of service
Mobile network state
Disconnected (switches to connected when working, and even when it's not working sometimes)
I have Network mode set to auto mode (GSM/WCDMA). I've tried to switch it to GSM only but that didn't seem to change anything.
I'm wondering if there's some kind of configuration settings I still need to do with the phone? I'm also wondering if it is the network I'm with right now? Virgin Mobile isn't one of the bigger telcom companies here and I'm thinking that if I switch to one of the bigger telcoms, will it work better?
Something else to add - before I signed up with Virgin I was using my phone with a pre-paid service (called Chatr) for voice only and it was working fine.
I'm sure this phone can support the GSM frequencies here.. can't it?
I also still have the Singtel customizations on the phone. Will it help if I remove it?
Any help would be greatly appreciated!
Thanks a lot!
Ryan
sorry, wrong category..

Nexus S roaming problem with ICS

Hi,
I have a Nexus S I9023 with baseband I9023XXKI1
Provider is Telenet in Belgium, which is a full MVNO with its own MNC
When running any Gingerbread version, the phone works fine when going out of the country, and returning.
But with any ICS rom (stock or CyanogenMod) the phone will not be able to connect to any international providers, when my providers SIM is installed. But when I stick my providers SIM into another phone the SIM will switch over, after which I can put it back into my Nexus S and I can roam to any other international provider without problems, but the phone will not switch back to my own provider when I get back into the country. At this point I again have to put the Telenet SIM into another phone to force it out of roaming mode after which I can put it back into my Nexus S and it works again on my own provider.
I also tried with another Telenet SIM and had the exact same problem, so it is not a problem with the specific SIM itself. But when I stick in a non-Telenet SIM it does switch to roaming and non-roaming without problems. So it clearly is a combination of the ICS ROM with the Telenet SIM.
The only other thing I found is that the MNC code in apns-conf.xml is wrong for Telenet. It is listed as MNC=10 which used to be correct until sometime last year when everyone was issued a new SIM with MNC=05. But with a custom APN setup mobile data works fine.
If anyone has any idea how I could solve this issue, I would love to hear about it!
Cant Activate/Deactivate International Call Roaming on Nexus S.
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
esunny said:
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
Click to expand...
Click to collapse
The only roaming feature you can enable is for Data. This has no effect on roaming for normal phone usage.
You can change this setting under "System Settings" -> "More..." (under Wireless & Networks) -> "Mobile Networks"
Here you will find a "Data roaming" option, and possibly a "National data roaming" option
I have a Desire Z with Android 4.0.4 and Telenet for the cellphone also. I noticed I have to activate the romaing in Belgium to have the data connection which is strange as I'm in Belgium. Now I hear that they can be issues calling/sending sms abroad... I'll see when I'll be in Croatia.
I activated for the moment all the option (data roaming, national roaming) for the moment, nothing more strange than having the romaing activated and the 'R' in the network signal.
National Roaming seems to be needed on some phones, since the Telenet SIM swap last year to get a data connection in Belgium. On my own Nexus S phone I don't have the problem. But on my wife's SE Xperia Mini Pro (2011 model) with stock Android 2.3.4 it does have this issue.
The old sim used MNC=10, while the new SIM uses MNC=05 and it seems that some phones have some kind of issue with that.
MNC is the Mobile Network Code, which together with the MCC (Mobile Country Code) forms a identifier per provider.
http://en.wikipedia.org/wiki/Mobile_Network_Code
I narrowed down the issue somewhat.
Basically my prior workaround that the SIM needed to be swapped to another phone to force the network to connect was false.
What actually needs to happen to force the phone to enter or exit roaming is to pull the battery.
Rebooting the phone, or shutting it down and rebooting (cold boot) does not make a difference, the battery needs to be pulled and then the phone will switch networks.
I found this by accident, because I was out of the country and it was as normal refusing to switch to roaming mode. Then the battery died and I connected power to the phone and booted it, and it suddenly connected to a foreign provider in roaming mode.
Getting back to Belgium, it again refused to switch back, so I verified it by just pulling out the battery and putting it back and the phone successfully was able to connect to Telenet again.
In other words, some component needs to be reset for it to successfully switch to roaming and back. This component does not get turned off when the phone is turned off, so the battery needs to be pulled.

[Q] Dual SIM phone roaming / not roaming question

Hi
I have a Zopo ZP950+ with Etotalk ROM, from China, it is a 5.7inch Phablet running stock JB, with Quad Core and DUAL SIM.
http://www.etotalk.com/zopo-zp950-16g_p3854.html
I am in UK, with UK SIM installed (T-Mobile), so at moment not roaming, but phone constantly tells me I am roaming.
I want to use the full 3G/HDSPA connectivity so do not want to disable data.. Under Settings/More/Mobile Networks, there are no options for roaming settings to change, though there is a "data connection - off" option, but I don't want to turn data off, and the roaming warnings are intrusive when sending texts or making calls.
If I can''t "fix" the fact that Roaming indicator is constantly on, even though phone is not roaming, can I hide the warnings every time I make a call or send a text?
Any 3rd party apps out there to help?
Thanks
While I wait for an answer, I will add this: I just tried a giffgaff SIM using O2 network, all is fine, seems to be a problem only with T-Mobile SIM, called T-Mobile they said I needed a replacement SIM card, but this SIM is fine in 2 other un locked (though not Dual SIM) handsets.
guygamps said:
Hi
I have a Zopo ZP950+ with Etotalk ROM, from China, it is a 5.7inch Phablet running stock JB, with Quad Core and DUAL SIM.
http://www.etotalk.com/zopo-zp950-16g_p3854.html
I am in UK, with UK SIM installed (T-Mobile), so at moment not roaming, but phone constantly tells me I am roaming.
I want to use the full 3G/HDSPA connectivity so do not want to disable data.. Under Settings/More/Mobile Networks, there are no options for roaming settings to change, though there is a "data connection - off" option, but I don't want to turn data off, and the roaming warnings are intrusive when sending texts or making calls.
If I can''t "fix" the fact that Roaming indicator is constantly on, even though phone is not roaming, can I hide the warnings every time I make a call or send a text?
Any 3rd party apps out there to help?
Thanks
Click to expand...
Click to collapse
more, any help would be appreciated
guygamps said:
While I wait for an answer, I will add this: I just tried a giffgaff SIM using O2 network, all is fine, seems to be a problem only with T-Mobile SIM, called T-Mobile they said I needed a replacement SIM card, but this SIM is fine in 2 other un locked (though not Dual SIM) handsets.
Click to expand...
Click to collapse
Replaced SIM card doing same thing, constantly warning of roaming, only difference is signal strength bars are blue, whereas before they were orange.
guygamps said:
Replaced SIM card doing same thing, constantly warning of roaming, only difference is signal strength bars are blue, whereas before they were orange.
Click to expand...
Click to collapse
Hi there I have the same issue with my Star Note II N9599 and it too reverts to Roaming and I use Orange UKeven though its now part of EE Network UK but I did find out that the handset is actually Roaming! To check this go into Dial Pad and type *hash*hash3646633hash*hash* then goto Connectivity then down CDS Information the to Radio Information then to Phone 1 and you can see if the Sim in slot 1 is truely Roaming or Not?
I have yet to find a fix for this issue but did also stumble across my Associated Network Radio Bands as follows:
GSM MODE ( SIM TRAY 1 & 2 )
EGSM900 (selected)
DCS1800 (selected)
PCS1900 (selected)
GSM850 (selected)
UMTS MODE ( SIM TRAY 1 ONLY )
WCDMA-IMT-2000 (selected)
WCDMA-PCS-1900 (greyed out)
WCDMA-DCS-1800 (greyed out)
WCDMA-AWS-1700 (greyed out)
WCDMA-CLR-850 (selected)
WCDMA-800 (selected)
WCDMA-IMT-E-2600 (greyed out)
WCDMA-GSM-900 (greyed out)
WCDMA-1800 (greyed out)
WCDMA-1700 (greyed out)
Now at best guess I take it these settings are not correct for the U.K.
If this is so then which BANDS Do I Need and how do I go about changing the greyed out ones that I cannot select to be selected as a usable Radio Band?
I have looked as best I can on Google etc but Im all new to this and not entirely sure what to look for or how to do it if possible?
I have read other sites of users being able to change the Radio Bands for other types of Handsets so I know there must be a way?
I still have the issue where I can set my phone to Register on the Orange network and it connects and gives me 3G with Data but soon after the connection decides to reset to Roaming and drops Data unless I choose to select Data Roaming?

trying to use a Japanese sim in on originally USA galaxy s5

I came to Japan after speaking0 to sprint about the possibility of using a Japanese SIM card in my phone. They said there'd be no problems I'll just have to unlock the phone before I left which was a completely doable thing by myself without their help. Now once I set up the Japanese sim I can make calls and text but have no access to LTE on my phone. Whenever I'm outside of Wi-Fi range I get a message saying mobile data connection could not be established LTE: ESM - 30 EMM - X I've called Sprint from Japan and tried to resolve the issue, they have walk me through the same steps three different times assuring me that the phone is unlocked on their end and never with a new result. Is there something that I missing it I need to address before I can connect for mobile data connection in Japan with this USA phone.

New Android 10, 10.1” joying headunit no 4G data

Hey guys, I’ve recently entered the android headunit world and purchased a android 10, 10.1” joying headunit (octa-core 1.8ghz, 6gb ram 720p).
The headunit is fantastic and exceeds my expectations in every way, except the 4G mobile data function doesn’t work.
I’m from Aus, so I’m using a verified working 4g mobile broadband Telstra sim that is a GSM type (which joying says is compatible).
The unit detects the SIM as it should, identifies it as a Telstra sim, shows full 4G signal in the top bar however it has no data stream.
I have the mobile data function enabled, roaming enabled, no data saving features turned on and have made sure to set all my apps to unrestricted access.
The interesting thing is, if I turn the headunits hotspot feature on, and use the units 4g network as a hotspot and connect my phone to it, everything works perfectly and it shows a perfect data stream.
However the unit itself cannot use its own data.
I have followed all of the instructions given here:
Android car stereo, Android 10.0 Head unit
How to solve the 4G problem on Joyin -->  How to solve the 4G problem on Joying head unit? Following ideas are for solving the 4G problem when there i
www.joyingauto.com
But seeing as how the unit can actively stream 4g data via the hotspot function, there doesn’t seem to be an issue with SIM card settings or anything hardware related.
Has anyone come across this or have any idea what I should do next?
(Let me know if you need any unit details)
I don't know if this will help because you said your hotspot works but have you checked your APN (access point names) settings to see if there are two options to switch between?
There was only one in there which was the default automatic setting. But I figured that if the headunit could still send and receive data via hot spot to another device that the APN must have been correct?
Simpko22 said:
There was only one in there which was the default automatic setting. But I figured that if the headunit could still send and receive data via hot spot to another device that the APN must have been correct?
Click to expand...
Click to collapse
Yeah, that's what I would have figured too. But I'm not an expert. Is there a DNS setting you could change? Perhaps add a custom DNS hostname such as dns.quad9.net ? I'm just guessing here.
I’ll have another look tonight but I don’t remember seeing any settings to change the DNS host name.
I was able to hotspot data just fine however the headunit had no internet.
Verify that the acces point names (APN) are set correctly. I had to copy the settings from my phone (using telstra) and apply them to the headunit.
This can be done by going to Mobile Networks > Access Point Names > [first one in list]
I had to change APN to telstra.wap and APN Protocol to IPv6. Also, there's a bug where the text is white on the input box. Have to select it to read it.
This worked with both the newer Android 10 (universal 10.1") and older Android 8 (Honda acord kit) on telstra data sims
Absolute legend, thanks mate.
I’ll try that tomorrow and see how it goes!
Thought I’d let you know it worked a dream, just had to change the apn and the protocols.
Thanks again!
I ordered a JY-UQD11N6G about 10 months ago and since then I have tried EVERYTHING that has been suggested here and by Joying. I've tried the universal build from FYT from this very informative post. The head unit recognizes the SIM and properly populates the APN data, but for some reason the time on the device sets back to the build time and date of the ROM every time the device reboots. I have also deleted the prepopulated APNs and created a new APN according the information on my phone when the SIM is inserted and functional which corresponds to the information here.
It does get (or keep) the right time zone, but it will not keep a persistent time through a reboot with a consistent power source.
Joying has sent me an unreleased ROM that doesn't fix the issue. I've tried different external antennae and I've torn the device apart to ensure that the internal antennae are properly soldered to the carrier board (they are). At this point I'm tired of paying $30/mo for a line I can't use.
I just noticed two one pixel wide green lines vertically traversing the LCD, but before I request a warranted replacement, is there anything else I should try?
I tried 4 different SIM cards. T-Mobile pre-paid didn’t word. The head unit recognized the card and everything looked right but no data. T-Mobile post-paid card taken straight out of a display phone in the store worked perfectly, but the cheapest plan was $40/month, and that’s too much. The Verizon card I took out of my iPad and tried did the same as the pre-paid T-Mobile card.
The 4th one I got is from Mint Mobile. Since they use the T-Mobile network, I thought it was worth risking $45. From their website I bought a SIM card with the 4GB phone plan at $15/month for 3 months. It works perfectly! After 3 months I can renew the plan for 12 months and stay at $15/month. 4GB is more data than I will ever use in a month just streaming my music, navigating and doing a few other things, like checking weather/weather radar.
Go with Mint Mobile. It may fix your data issues.
tweetdriver63 said:
I tried 4 different SIM cards. T-Mobile pre-paid didn’t word. The head unit recognized the card and everything looked right but no data. T-Mobile post-paid card taken straight out of a display phone in the store worked perfectly, but the cheapest plan was $40/month, and that’s too much. The Verizon card I took out of my iPad and tried did the same as the pre-paid T-Mobile card.
The 4th one I got is from Mint Mobile. Since they use the T-Mobile network, I thought it was worth risking $45. From their website I bought a SIM card with the 4GB phone plan at $15/month for 3 months. It works perfectly! After 3 months I can renew the plan for 12 months and stay at $15/month. 4GB is more data than I will ever use in a month just streaming my music, navigating and doing a few other things, like checking weather/weather radar.
Go with Mint Mobile. It may fix your data issues.
Click to expand...
Click to collapse
I tried Mint and had the same positive experience, and a Visible (Verizon mvno) card did not work.
But it had bars and showed me an lte connection, it just didn't give me any data. Apn settings were blank, but also wouldn't let me change them, oddly. I'd like to try again as I'm sitting on a visible sim for the next two months that would be cool to use but wondering why some carriers work and others don't, even if they are the same carrier (mvno vs non)?
I have Verizon working on mine, you have to add the APN settings manually via an app from the playstore. However....the device is unknown to verizon so they keep adding it as a phone to my account....for like $50+ a month...I told them i just want data and it should be classified as a connected device.
Simpko22 said:
Thought I’d let you know it worked a dream, just had to change the apn and the protocols.
Thanks again!
Click to expand...
Click to collapse
what provider? what are they charging you for on your account (device type)?
I haven’t used the data service for a while since I started just using apple car play, however my Carrier was Telstra (Australia) and it was something like $15 a month for a
2 GB 4g data sim.
At least as far as I can remember, it did have a mobile number associated with it so I think they were classifying it as a phone plan.
darknd666 said:
I have Verizon working on mine, you have to add the APN settings manually via an app from the playstore. However....the device is unknown to verizon so they keep adding it as a phone to my account....for like $50+ a month...I told them i just want data and it should be classified as a connected device.
Click to expand...
Click to collapse
What’s the APN app you got from play store?
I used an app called AddAPN on the Playstore for my Joying and it worked well.
AddAPN - Access the Add APN se - Apps on Google Play
Brings up the Add APN page directly without going through settings
play.google.com
Because the settings app doesnt allow access to edit them...the app edits the apn information since the stock settings app doesnt allow this for some strange reason..

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