Hi everyone,
I bought a Samsung Galaxy S GT-I9000 (16gb) in Singapore and was using it fine on Singtel's network (signed a contract with them). Now I have moved back to Canada and brought my phone with me assuming that all would be ok to use it with the network here. However I'm having big problems with this one network I just signed up with (Virgin Mobile).
85% of the time I cannot connect to it: voice calls and SMSing won't work nor will the data work on it, the only thing it says is "Emergency calls only". Then at other times everything will seem to connect and work fine - I can make calls and use data.
Virgin Mobile will not support me much because they're thinking it's the phone's problem, if I use the phone they gave me (a lower-end model) it works fine.
Here are some details of my phone:
Firmware version
2 2
Baseband version
I9000DXJPA
Kernel version
2 6 32 9
root (at) SE-S604 #1
Build number
FROYO DXJPA
If I check out the status, it usually says this:
Network
Unknown (switches to VIRGIN when it does work)
Mobile network type
UMTS (switches between that and HSDPA and GPRS)
Service state
Out of service
Mobile network state
Disconnected (switches to connected when working, and even when it's not working sometimes)
I have Network mode set to auto mode (GSM/WCDMA). I've tried to switch it to GSM only but that didn't seem to change anything.
I'm wondering if there's some kind of configuration settings I still need to do with the phone? I'm also wondering if it is the network I'm with right now? Virgin Mobile isn't one of the bigger telcom companies here and I'm thinking that if I switch to one of the bigger telcoms, will it work better?
Something else to add - before I signed up with Virgin I was using my phone with a pre-paid service (called Chatr) for voice only and it was working fine.
I'm sure this phone can support the GSM frequencies here.. can't it?
I also still have the Singtel customizations on the phone. Will it help if I remove it?
Any help would be greatly appreciated!
Thanks a lot!
Ryan
sorry, wrong category..
Related
My XDA 1 phone has stopped working - no signal - can't phone - or internet or anything. It still connects to the emergency police number though - everything else works fine on the XDA. (It has ppc mobile 2002 on it.) Any ideas how to fix it?
Does this sometimes happen?
Is it the end of my device?
I live in Holland - it worked fine. I took it to England - it worked fine - it switched over to the English phone networks etc. I bought it back to Holland and it stopped working!
tried another sim in it or tried the sim in another phone ?
Did you change the network selection method?
Is it / was it set to Manual or Automatic?
If you choose a manual selectiom method and get it to scan, does it find networks?
You have to provide more info, I'm afraid.
Cheers
Ant
PS - you might get more help if you'd posted it in the Wallaby section instead of in General.
I have used the sim card from my "non-working" xda1 in another phone and it works. I have used a sim card from another phone which I know works, in my ."non-working" xda1 and it won't work .
I have set my xda1 to manual configeration, and it finds networks, it says available networks: KPN and Libertel, (I am in Holland). So I guess there must be a signal to and from my xda1. (Is that right?)
It doesn't give "telfort" as an available network. which is my simcard network. The xda1 says it is o2 uk all the time. Is it possible it still thinks I'm in the Uk and doesn't switch over to Dutch networks?
I'm in over my head with this...what should I do?.
Go to settings/phone, choose "network" then choose "find network", this should give a list of available service providers, once you have found the one you need, choose it, if it is already set for automatic it should have already done this. If this doesnt work then it would appear to be a blocked phone, is there any reason for it to become blocked? I bought 2 xda phones and both became blocked because people had claimed on insurance, once they pay up they block the imei so it cannot be used again.
Tony Chapman said:
My XDA 1 phone has stopped working - no signal - can't phone - or internet or anything. It still connects to the emergency police number though - everything else works fine on the XDA. (It has ppc mobile 2002 on it.) Any ideas how to fix it?
Does this sometimes happen?
Is it the end of my device?
I live in Holland - it worked fine. I took it to England - it worked fine - it switched over to the English phone networks etc. I bought it back to Holland and it stopped working!
Click to expand...
Click to collapse
Mine also, I live in the philippines, still I don't get any signal but before I upgrade it I have everything...pls help us...
Hi,
I have a Nexus S I9023 with baseband I9023XXKI1
Provider is Telenet in Belgium, which is a full MVNO with its own MNC
When running any Gingerbread version, the phone works fine when going out of the country, and returning.
But with any ICS rom (stock or CyanogenMod) the phone will not be able to connect to any international providers, when my providers SIM is installed. But when I stick my providers SIM into another phone the SIM will switch over, after which I can put it back into my Nexus S and I can roam to any other international provider without problems, but the phone will not switch back to my own provider when I get back into the country. At this point I again have to put the Telenet SIM into another phone to force it out of roaming mode after which I can put it back into my Nexus S and it works again on my own provider.
I also tried with another Telenet SIM and had the exact same problem, so it is not a problem with the specific SIM itself. But when I stick in a non-Telenet SIM it does switch to roaming and non-roaming without problems. So it clearly is a combination of the ICS ROM with the Telenet SIM.
The only other thing I found is that the MNC code in apns-conf.xml is wrong for Telenet. It is listed as MNC=10 which used to be correct until sometime last year when everyone was issued a new SIM with MNC=05. But with a custom APN setup mobile data works fine.
If anyone has any idea how I could solve this issue, I would love to hear about it!
Cant Activate/Deactivate International Call Roaming on Nexus S.
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
esunny said:
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
Click to expand...
Click to collapse
The only roaming feature you can enable is for Data. This has no effect on roaming for normal phone usage.
You can change this setting under "System Settings" -> "More..." (under Wireless & Networks) -> "Mobile Networks"
Here you will find a "Data roaming" option, and possibly a "National data roaming" option
I have a Desire Z with Android 4.0.4 and Telenet for the cellphone also. I noticed I have to activate the romaing in Belgium to have the data connection which is strange as I'm in Belgium. Now I hear that they can be issues calling/sending sms abroad... I'll see when I'll be in Croatia.
I activated for the moment all the option (data roaming, national roaming) for the moment, nothing more strange than having the romaing activated and the 'R' in the network signal.
National Roaming seems to be needed on some phones, since the Telenet SIM swap last year to get a data connection in Belgium. On my own Nexus S phone I don't have the problem. But on my wife's SE Xperia Mini Pro (2011 model) with stock Android 2.3.4 it does have this issue.
The old sim used MNC=10, while the new SIM uses MNC=05 and it seems that some phones have some kind of issue with that.
MNC is the Mobile Network Code, which together with the MCC (Mobile Country Code) forms a identifier per provider.
http://en.wikipedia.org/wiki/Mobile_Network_Code
I narrowed down the issue somewhat.
Basically my prior workaround that the SIM needed to be swapped to another phone to force the network to connect was false.
What actually needs to happen to force the phone to enter or exit roaming is to pull the battery.
Rebooting the phone, or shutting it down and rebooting (cold boot) does not make a difference, the battery needs to be pulled and then the phone will switch networks.
I found this by accident, because I was out of the country and it was as normal refusing to switch to roaming mode. Then the battery died and I connected power to the phone and booted it, and it suddenly connected to a foreign provider in roaming mode.
Getting back to Belgium, it again refused to switch back, so I verified it by just pulling out the battery and putting it back and the phone successfully was able to connect to Telenet again.
In other words, some component needs to be reset for it to successfully switch to roaming and back. This component does not get turned off when the phone is turned off, so the battery needs to be pulled.
Hello,
I'm having trouble using my phone in roaming. My home mobile provider is Vip net., in Croatia. I'm currently in England, and my phone is currently connected to Vodafone network, which a partner of Vip.
I'm unable to get mobile data connection unless I'm connected to Vodafone 4G network. When I do a manual scan of networks, I can see (most of the time) three instances of each network (4G/WCDMA/GSM). Whenever my phone decides to switch from 4G to WCDMA or GSM, I lose the mobile connection.
APN is of course set correctly since otherwise I wouldn't be able to connect to the network on 4G (I've even had my provider send me the APN configuration message to make sure that's correct - I also tried various modifications to settings of the same).
I've talked with my providers technical support and they haven't been able to provide me with a solution, so I'm wondering if anyone here might have a clue about what is happening?
I've tried doing some basic diagnostic with adb, but haven't been able to gather much from modem logs, which I've attached here, and I would be grateful if anyone would take a look.
Here is the log, please note that it starts with me turning on mobile data and ends with me turning it off:
https://pastebin.com/reiwX8Ck
The phone in question is LG G5, Android 7.0 Nougat, Stock rom. (I had the same issue on 6.0)
Thanks guys!
Hi there!! Well my one plus one had the problem of the continuous restart, and solve it, following the steps of the htcmania tutorial from reboot (i am new so xda doesnot allow me to post outside links)
Everything is perfect, everything works again. The problem: It does not detect the Telcel sim. I am from Mexico ,by the way.
In Settings -> Mobile Networks -> Preferred Network Type, select 3G (if I select LTE does not recognize anything), then:
Settings -> Mobile Networks -> Network Operators
when selecting this option I only see Iusacell 4G and Nextel 3G (the others companies in the country) and, very often from Telcel, and when I select it (with a Telcel sim inside ), it says: Registering in Telcel,then throws an error saying that it can not register the signal.
in:
Settings -> Mobile Networks -> APN, has Telcel Edge selected, and Telcel MMS configured already.
The rom that was installed doing the tutorial that I put is:
CyanogenMod version
11.0-XNPH30O
Android vesion
4.4.4
Kernel version
3.4.0-cyanogenmod-g7389215 build04 @ cyanogenmod # 1 Mon Aug 11 15:50:37 PDT 2014
What do I need to do to get the sim's signal? Can someone help me please?:crying:
Deleted
Noticed sim problems on my one plus one 4G and 3G running an Oreo ROM and using FreedomPop. It works and can connect as normal, but call quality is pretty poor and probably unrelated. Curious if anyone has similar poor call quality? Sorli....
Sent from my [device_name] using XDA-Developers Legacy app
nobody?
capulina said:
Hi there!! Well my one plus one had the problem of the continuous restart, and solve it, following the steps of the htcmania tutorial from reboot (i am new so xda doesnot allow me to post outside links)
Everything is perfect, everything works again. The problem: It does not detect the Telcel sim. I am from Mexico ,by the way.
In Settings -> Mobile Networks -> Preferred Network Type, select 3G (if I select LTE does not recognize anything), then:
Settings -> Mobile Networks -> Network Operators
when selecting this option I only see Iusacell 4G and Nextel 3G (the others companies in the country) and, very often from Telcel, and when I select it (with a Telcel sim inside ), it says: Registering in Telcel,then throws an error saying that it can not register the signal.
in:
Settings -> Mobile Networks -> APN, has Telcel Edge selected, and Telcel MMS configured already.
The rom that was installed doing the tutorial that I put is:
CyanogenMod version
11.0-XNPH30O
Android vesion
4.4.4
Kernel version
3.4.0-cyanogenmod-g7389215 build04 @ cyanogenmod # 1 Mon Aug 11 15:50:37 PDT 2014
What do I need to do to get the sim's signal? Can someone help me please?:crying:
Click to expand...
Click to collapse
Curious what baselines have you tested. For instance, my One Plus One uses GSM and that means I can use anyone's SIM card and from other providers to see if my problem is SIM specific (faulty sim card, sim slot failure, or installed upside down).
Do you have friends who Sims work that you can install in your phone and test your phone hardware and software? Thankfully, I have wife and can easily swap SIM cards and test my configuration quickly. Worth seeing what you get and this should help baseline your configuration.
Side note, found my cell problems and lack of signal related specifically to the building (metal roof, concrete walls) and I'm actually shocked how different phones using same service get such different call quality. I'm not talking bout huge differences in smartphones and one phablet having larger antennas compared to another. All are about the same and performance simply fluctuates depending on location. Nothing knew here and I personally can't use my smartphone in buildings unless they're using Verizon or similar services.
Sorry for the long reply, but maybe it will help you resolve your problem! Sorli...
Sent from my [device_name] using XDA-Developers Legacy app
If you are on kitkat 4.4, try updating to a nougat rom, this is really stable and updated:
https://forum.xda-developers.com/on...m-kernel-unofficial-lineageos-14-1-3-t3626403
BUT ATTENTION: this rom doesn't come with an updated modem, so also flash a newer modem firmware :
https://forum.xda-developers.com/oneplus-one/general/firmware-modem-oneplus-one-lollipop-t3300907
DI.3.0.c6-00241 - latest "stable" modem, try this first
4.0.1.c7-00011.zip - alpha modem, someone says it's better, others says that it causes problem, you have to try it yourself.
Hope this will fix your issue!
Hi.
I have HTC U11, Dual Sim, the International version that I bought from China.
After that, I have changed the CID for it on the Taiwan version.
Currently, it is:
HTC_U-3u
Android 9
Software number 3.22.709.2
Rooted, not custom rom.
I have been used it with several MVNOs (Mint, Hello mobile) that are working on T-Mobile network for the last 1.5 years. Currently, I use Hello mobile.
All worked fine (4g, voice, text, data) until last week.
From the last week, Mobile data is not working anymore. It always shows as "Disabled" when I try to enable it, and no icon in the status bar. Meanwhile, voice and text are working fine.
I didn't do any system updates or new soft installation on my phone.
I tried to reset network data, reboot, checked with support (no issues with my number), checked APN with t-mobile recommended, changed mode on 3g, 2g, and without success, mobile data is not working.
I tried to put my sim card in another phone that I bought here in the US and the mobile data is working fine there, I see the LTE icon, and so on.
Also, I checked my phone with a sim card from ATT, and the same issue, voice, and text are ok and no mobile data.
The Signal Spy app shows me that the phone connected to Band 4 (1700). I checked T-Mobile and ATT websites and see that this Band in the list of supported 4g bands.
Also, I checked the compatibility by IMEI on websites and it showed me that only WiFI-Calling and VolTa will not work on my phone, but common 4g data is supported.
So seems all should be work fine but it is not. I found some posts on Reddit that T-Mobile wanted to change some Bands from 4g to 5g, but I don't know if it is the root of my issue.
Does anyone have this issue with this phone in the US on T-Mobile?
I don't know what it was but today Mobile Data started to work, the whole past week I had no mobile data connection.