Hi everyone,
I bought a Samsung Galaxy S GT-I9000 (16gb) in Singapore and was using it fine on Singtel's network (signed a contract with them). Now I have moved back to Canada and brought my phone with me assuming that all would be ok to use it with the network here. However I'm having big problems with this one network I just signed up with (Virgin Mobile).
85% of the time I cannot connect to it: voice calls and SMSing won't work nor will the data work on it, the only thing it says is "Emergency calls only". Then at other times everything will seem to connect and work fine - I can make calls and use data.
Virgin Mobile will not support me much because they're thinking it's the phone's problem, if I use the phone they gave me (a lower-end model) it works fine.
Here are some details of my phone:
Firmware version
2 2
Baseband version
I9000DXJPA
Kernel version
2 6 32 9
root (at) SE-S604 #1
Build number
FROYO DXJPA
If I check out the status, it usually says this:
Network
Unknown (switches to VIRGIN when it does work)
Mobile network type
UMTS (switches between that and HSDPA and GPRS)
Service state
Out of service
Mobile network state
Disconnected (switches to connected when working, and even when it's not working sometimes)
I have Network mode set to auto mode (GSM/WCDMA). I've tried to switch it to GSM only but that didn't seem to change anything.
I'm wondering if there's some kind of configuration settings I still need to do with the phone? I'm also wondering if it is the network I'm with right now? Virgin Mobile isn't one of the bigger telcom companies here and I'm thinking that if I switch to one of the bigger telcoms, will it work better?
Something else to add - before I signed up with Virgin I was using my phone with a pre-paid service (called Chatr) for voice only and it was working fine.
I'm sure this phone can support the GSM frequencies here.. can't it?
I also still have the Singtel customizations on the phone. Will it help if I remove it?
Any help would be greatly appreciated!
Thanks a lot!
Ryan
sorry, wrong category..
Hi,
I have a Nexus S I9023 with baseband I9023XXKI1
Provider is Telenet in Belgium, which is a full MVNO with its own MNC
When running any Gingerbread version, the phone works fine when going out of the country, and returning.
But with any ICS rom (stock or CyanogenMod) the phone will not be able to connect to any international providers, when my providers SIM is installed. But when I stick my providers SIM into another phone the SIM will switch over, after which I can put it back into my Nexus S and I can roam to any other international provider without problems, but the phone will not switch back to my own provider when I get back into the country. At this point I again have to put the Telenet SIM into another phone to force it out of roaming mode after which I can put it back into my Nexus S and it works again on my own provider.
I also tried with another Telenet SIM and had the exact same problem, so it is not a problem with the specific SIM itself. But when I stick in a non-Telenet SIM it does switch to roaming and non-roaming without problems. So it clearly is a combination of the ICS ROM with the Telenet SIM.
The only other thing I found is that the MNC code in apns-conf.xml is wrong for Telenet. It is listed as MNC=10 which used to be correct until sometime last year when everyone was issued a new SIM with MNC=05. But with a custom APN setup mobile data works fine.
If anyone has any idea how I could solve this issue, I would love to hear about it!
Cant Activate/Deactivate International Call Roaming on Nexus S.
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
esunny said:
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
Click to expand...
Click to collapse
The only roaming feature you can enable is for Data. This has no effect on roaming for normal phone usage.
You can change this setting under "System Settings" -> "More..." (under Wireless & Networks) -> "Mobile Networks"
Here you will find a "Data roaming" option, and possibly a "National data roaming" option
I have a Desire Z with Android 4.0.4 and Telenet for the cellphone also. I noticed I have to activate the romaing in Belgium to have the data connection which is strange as I'm in Belgium. Now I hear that they can be issues calling/sending sms abroad... I'll see when I'll be in Croatia.
I activated for the moment all the option (data roaming, national roaming) for the moment, nothing more strange than having the romaing activated and the 'R' in the network signal.
National Roaming seems to be needed on some phones, since the Telenet SIM swap last year to get a data connection in Belgium. On my own Nexus S phone I don't have the problem. But on my wife's SE Xperia Mini Pro (2011 model) with stock Android 2.3.4 it does have this issue.
The old sim used MNC=10, while the new SIM uses MNC=05 and it seems that some phones have some kind of issue with that.
MNC is the Mobile Network Code, which together with the MCC (Mobile Country Code) forms a identifier per provider.
http://en.wikipedia.org/wiki/Mobile_Network_Code
I narrowed down the issue somewhat.
Basically my prior workaround that the SIM needed to be swapped to another phone to force the network to connect was false.
What actually needs to happen to force the phone to enter or exit roaming is to pull the battery.
Rebooting the phone, or shutting it down and rebooting (cold boot) does not make a difference, the battery needs to be pulled and then the phone will switch networks.
I found this by accident, because I was out of the country and it was as normal refusing to switch to roaming mode. Then the battery died and I connected power to the phone and booted it, and it suddenly connected to a foreign provider in roaming mode.
Getting back to Belgium, it again refused to switch back, so I verified it by just pulling out the battery and putting it back and the phone successfully was able to connect to Telenet again.
In other words, some component needs to be reset for it to successfully switch to roaming and back. This component does not get turned off when the phone is turned off, so the battery needs to be pulled.
I recently purchased an unlocked HTC HD7 from Ebay.Its At&T phone. My area is covered by 3G services but only "E" is shown beside the network bars on the phone. I have tried ##3282## and switched on 3G only. When i do this, it automatically switches to Emergency calls i.e. It does not support 3G at all. i cannot make any calls after i switch to 3G only. I have tried manually updated the OS from 7.5 to 7.8 from instructions provided by xda developers but it still does not seem to work. Under Settings, cellular, there is no option for 3G. Please Help
it started 2 days ago. my mobile data is not working, although my signal is OK (i can make calls or send sms, but I cannot open any website, whatsapp,... unless I am using WiFi).
I have reseted the phone, factory reset, hard reset. Switch it off and on several times. Remove and put again the sim card.
My Company is 3 UK, and it seems to work perfectly ok. Asking some friends with this company, it works for them.
Nothing happened to the phone these last days which made it to stop working. I don't really know when it started because I mostly use WiFi all time, but I realised definitive yesterday it was not working.
on status it says network 3, but then says mobile network type unknown, voice in service / data out of service, mobile network state unknown, my phone number unknown.
although as said, I can perfectly call and so.
the phone is not rooted, I am using everything as it came by default, updated to 4.4.4 it was a network free phone bought in Tesco
Hi folks,
This is my first post on here. I'm having a problem with my phone which I think is quite unique and I hope someone on here can help me fix it before I buy a new device.
I have a galaxy nexus (maguro) running cyaogenmod.
Previously I was running CM11 (cm-11-20141115-SNAPSHOT-M12-maguro) from the CM website and updated it to CM12.1 cm-12.1-20160719-SNAPSHOT-YOG7DAO8DL-maguro) a few weeks ago.
When I rebooted my phone it was running very slow (and getting very warm) so I did a factory reset and re-installed CM12.1.
It started working ok but I noticed that my phone was displaying 'emergency calls only' even though the network reception in the status bar was full, displaying 'H' (3g) and allowing me to connect to the internet using 3G.
Whenever I make a call it states 'Mobile network not available' and I cannot send text messages.
I tried phoning O2 and they gave me a new sim but the problem was still happening. I then tried putting my girlfriend's EE sim into the phone and I could make calls/send messages. I also went to France on holiday and could use my phone to phone/text using my O2 sim abroad. Whenever I put my O2 sim into another phone I can make calls and text.
So basically it is only when my O2 sim is specifically in the Galaxy Nexus that I cannot make calls/send texts but can still use 3g.
Oh yeah when I go to Settings>Mobile Network Settings>Network Operators the following available networks are shown:
O2-UK
T-Mobile UK
3 UK
vodafone UK
Orange
When I select O2-UK is states 'cannot connect at this time. Please try again later'
I've tried re-installing the older version of CM11 and today I tried wiping the entire phone (internal sd card etc) and it is still happening. Can anyone help? Is there something else I can wipe, or setting I can change?
Thanks in advance