Related
Sorry if this is the wrong place to post - just wanted to share my unpleasant experience.
I've bricked my phone in a peculiar way - it appears to be a hard brick, non-responsive to any buttons. Plugging in to the computer gets me the dreaded qhusb_dload QPST download mode. Not a good sign.
It wasn't due to faulty ROM flashing, either. I made a bad edit to /system/etc/vold.fstab fiddling with the way the internal and external SD cards get mounted - mmc1 instead of mmc2. After one reboot, I had some sd card corrupted errors. Proceeding to format the card may have been my fatal error. By the second reboot, I was bricked. D'oh. I imagine I had accidentally mounted a partition of the internal emmc that is critical to normal operations, then tried to wipe it.
From what I've read, a USB jig won't do much good, but it's worth a try.
Anyone messing around with their /system folder, be warned.
That's sux, but on a good note, $50 and a little waiting will get your phone back, or you could just warranty that sucker ;-) give more refurb units to some other xda members lol
I sense another refurb sale on ATT.com. Sorry to hear about that, sounds bad. No guts no glory right?
I purchased this as a refurb, too. The cycle continues...
Not sure how the whole exchange process will work in this case. I mean, I can exchange for a different phone, or a new Skyrocket and pay the difference, but I really had my heart set on a cheapo skyrocket. Perhaps if I take this up with Samsung instead?
Ur 90 warranty is over already? That sux then. I personally would pay $50 and get it de-bricked, its the cheapest/best option.
I didn't expect much in the way of warranties because I purchased this refurbished. With Samsung customer service I didn't have much luck. However, I just got off the phone with AT&T, and they're overnighting me a replacement, which is cool. They have a 30 day policy on any web store items, so I'm covered. Anyways, lesson learned
check this thread, please: http://forum.xda-developers.com/showthread.php?t=1522351
RussianBear said:
check this thread, please: http://forum.xda-developers.com/showthread.php?t=1522351
Click to expand...
Click to collapse
Are you in thw process of bringing that to the skyrocket?
silver03wrx said:
Are you in thw process of bringing that to the skyrocket?
Click to expand...
Click to collapse
we need all the help we can get. just a bunch of curious noobs, ya know
the main discovery we did with sensation was to make the emmc visible to any pc it's connected to, then overwriting whatever was messed up (like the hboot) with a stock version of that file.
in theory, you should be able to do this to any phone running on a qualcomm chipset once it's in the qhsusb_dload mode. still lots to test, but anyone is welcome to participate, of course!
Do you have a skyrocket that your testing on?
Obviously you know its much different then hboot
On htc.
silver03wrx said:
Do you have a skyrocket that your testing on?
Obviously you know its much different then hboot
On htc.
Click to expand...
Click to collapse
nope, just sensation. they both run on a qualcomm chipset though, so i'm just speculating here.
the bricks we're "saving" right now are for people that executed s-on without fully reading the instruction, thereby leaving them in qhsusb_dload mode. your cases might be specific to a different area, but the principal is still the same:
find what is messed up and replace it with the correct file via open emmc
Big progress made for APQ8060 and MSM86xx processors. Sensation hard brick solution coming very soon and SkyRocket/T-Mobile Galaxy S II solutions already solved...
What's this I smell? Possible de-brick
Sent from my SAMSUNG-SGH-I727
I also experience this problem on my xperia L
I messed up with vold.fstab and now my phone can't enter flashmode or it doesn't turn on also
amnher said:
I also experience this problem on my xperia L
I messed up with vold.fstab and now my phone can't enter flashmode or it doesn't turn on also
Click to expand...
Click to collapse
i have the same problem xperia miro
any updates ?
I tried to Unlock my bootloader today using the One click - non htc dev method
and failed miserably. It didn't work and i managed to overwrite my own partitions with the ones used to unlock the bootloader. I officially have a different IMEI then i originally started with.
Having that said i plan on going into ATT tommorrow and getting it replaced under the 30 day warranty, my question now is Even though my imei is different will they still take my phone ?? Will they even Check that? Or am i Royally Screwed.
I stuffed mine up for some reason it didn't like the unlock token so I still had the spoofed partitions on my device so I had the incorrect imei and partitions and my LTE was no longer there it was like the phone didn't know it could do that.
Basically all I did was re-run it - when it's paused I changed the phone's USB connection from charge to disk drive, found the mypartitions folder on the sd card and deleted the contents and put the correct partitions that were on my pc, let it go into fastboot, rebooted the phone into android and then hit any key so it could copy back the correct ones, waited a lil while in android, the phone rebooted and I now have the right imei and my LTE connection back.
I hope that helps.
thejosh86 said:
I stuffed mine up for some reason it didn't like the unlock token so I still had the spoofed partitions on my device so I had the incorrect imei and partitions and my LTE was no longer there it was like the phone didn't know it could do that.
Basically all I did was re-run it - when it's paused I changed the phone's USB connection from charge to disk drive, found the mypartitions folder on the sd card and deleted the contents and put the correct partitions that were on my pc, let it go into fastboot, rebooted the phone into android and then hit any key so it could copy back the correct ones, waited a lil while in android, the phone rebooted and I now have the right imei and my LTE connection back.
I hope that helps.
Click to expand...
Click to collapse
I didn't backup mypartitions at 2nd attempt and lost my original partitions
any chance of dumping mmcblk0p5 & mmcblk0p6 out so I can try to restore LTE?
if you want to give a shot, please use hex editor to change your own IMEI to EIEIEIEIEIEIEIE, mac to 00:11:22:33:44:55 and s/n to HTYMDWSNSNSN in both files before sending them out
here is my post about LTE problem after one click bootloader unlock
http://forum.xda-developers.com/showpost.php?p=28542994&postcount=81
How would i go about dumping the partitions? I would like to try it and see what i can do.
gmanfuzing said:
I tried to Unlock my bootloader today using the One click - non htc dev method
and failed miserably. It didn't work and i managed to overwrite my own partitions with the ones used to unlock the bootloader. I officially have a different IMEI then i originally started with.
Having that said i plan on going into ATT tommorrow and getting it replaced under the 30 day warranty, my question now is Even though my imei is different will they still take my phone ?? Will they even Check that? Or am i Royally Screwed.
Click to expand...
Click to collapse
These posts should be treated like Warez and deleted. Seriously suggesting that you would go to AT&T for an exchange after knowingly voiding your warranty is akin to stealing.
sassafras
So I did the exact same thing as many others. I ran the script more then once and wiped out my IMEI number.
I have put together a fix that may help you restore some of what have been lost. This is a modification of the original script [Found Here] left us with spoofed partitions.
1. Extract this ZIP and run "backup.bat".
2. This will create a "mypartitions" folder containing your mmcblk0p4, mmcblk0p5 and mmcblk0p6
3. Use a HEX editor to modify each of these files to show the correct IMEI. In mmcblk0p6, you should also correct you SN and MAC (if you know it)
4. Run "restore.bat" to restore the modified partitions.
Free Windows Hex Editor
Files to fix the IMEI
Note: I am with AT&T and it is working with LTE. I have read that individuals with Roger's are still having LTE issues even after fixing their IMEI.
Note #2: This process will also allow to create the backup erasen1 is referring to.
sassafras_ said:
These posts should be treated like Warez and deleted. Seriously suggesting that you would go to AT&T for an exchange after knowingly voiding your warranty is akin to stealing.
sassafras
Click to expand...
Click to collapse
wooooooooooooooooh the big "S" word......as gunny wrote: "Until they quit stealing from us, I'll keep stealing from them"
Now I don't believe that this is stealing at all. He was looking for help to try and fix the problem. I ran into this problem as well and would have loved to have a fix for it but the phone I was using started to reboot randomly, hence it getting returned to AT&T. It's only a phone and software, he's not asking for way to spoof his IMEI to get services he didn't pay for, that would be stealing.
Exchanged is hardly stealing imo. Putting limited on so called unlimited data is.
I used the attached tools to flash back my original Telstra partitions but it still give the spoof details in settings info.
Do I need to be in bootloader to do this? I get an error at the -rf command but the partitions say they have been flashed.
thejosh86 said:
I stuffed mine up for some reason it didn't like the unlock token so I still had the spoofed partitions on my device so I had the incorrect imei and partitions and my LTE was no longer there it was like the phone didn't know it could do that.
Basically all I did was re-run it - when it's paused I changed the phone's USB connection from charge to disk drive, found the mypartitions folder on the sd card and deleted the contents and put the correct partitions that were on my pc, let it go into fastboot, rebooted the phone into android and then hit any key so it could copy back the correct ones, waited a lil while in android, the phone rebooted and I now have the right imei and my LTE connection back.
I hope that helps.
Click to expand...
Click to collapse
This method worked for me. Thanks very much.
Crappyvate said:
wooooooooooooooooh the big "S" word......as gunny wrote: "Until they quit stealing from us, I'll keep stealing from them"
Click to expand...
Click to collapse
And yet, the old adage couldn't be more appropriate. Two wrongs don't make it right.
beankid said:
Now I don't believe that this is stealing at all. He was looking for help to try and fix the problem. I ran into this problem as well and would have loved to have a fix for it but the phone I was using started to reboot randomly, hence it getting returned to AT&T. It's only a phone and software, he's not asking for way to spoof his IMEI to get services he didn't pay for, that would be stealing.
Click to expand...
Click to collapse
Once you unlock the bootloader, you acknowledge that doing something as a direct result of said action can void your warranty. If you unlock the bootloader and then the screen dies or the speaker quits, then exchange is reasonable because you've likely suffered hardware failure unrelated to the bootloader unlock. If you unlock the bootloader, stuff the partitions, and render the device inoperable, you have voided your warranty and are not entitled to a fair exchange.
achllles said:
Exchanged is hardly stealing imo. Putting limited on so called unlimited data is.
Click to expand...
Click to collapse
As above. Furthermore, your ad hominem attack doesn't diminish the fact that returning a phone you've willfully damaged is disingenuous at best and stealing at worst. If you threw it against the wall and then took it for exchange, should they be forced to do it?
Every one who exchanges a phone after willfully voiding their warranty and damaging it through their direct actions is costing the rest of us money. It's not fair to you, and it's not fair to me.
....
Moot point anyway, as he seems to have fixed his problem.
sassafras
So I guess this can be used to change the imei then?
mainecrab said:
So I guess this can be used to change the imei then?
Click to expand...
Click to collapse
indeed
sassafras_ said:
And yet, the old adage couldn't be more appropriate. Two wrongs don't make it right.
Once you unlock the bootloader, you acknowledge that doing something as a direct result of said action can void your warranty. If you unlock the bootloader and then the screen dies or the speaker quits, then exchange is reasonable because you've likely suffered hardware failure unrelated to the bootloader unlock. If you unlock the bootloader, stuff the partitions, and render the device inoperable, you have voided your warranty and are not entitled to a fair exchange.
As above. Furthermore, your ad hominem attack doesn't diminish the fact that returning a phone you've willfully damaged is disingenuous at best and stealing at worst. If you threw it against the wall and then took it for exchange, should they be forced to do it?
Every one who exchanges a phone after willfully voiding their warranty and damaging it through their direct actions is costing the rest of us money. It's not fair to you, and it's not fair to me.
....
Moot point anyway, as he seems to have fixed his problem.
sassafras
Click to expand...
Click to collapse
Did he throw it to a wall, damaged it to a point its unusable, and went for an exchange? Two different things imo. He fixed the problem but he probably still doesn't deserve warranty support based on your expectations.
Hey guys...
So I borked my phone doing the unlocked thing, have only just noticed it when I went into a known 4g area and did not change over...
Need to change my IMEI and serial. But I don't know how to use a hex editor!
In my posession I have an old one xl which it's imei and serial match the simtray, i've dumped these to the pc.
I've also dumped my new one xl's dead ones to the pc.
How do I change the details on the old one xl's files?
Sorry guys! HEX_noob
kyl3 said:
Hey guys...
So I borked my phone doing the unlocked thing, have only just noticed it when I went into a known 4g area and did not change over...
Need to change my IMEI and serial. But I don't know how to use a hex editor!
In my posession I have an old one xl which it's imei and serial match the simtray, i've dumped these to the pc.
I've also dumped my new one xl's dead ones to the pc.
How do I change the details on the old one xl's files?
Sorry guys! HEX_noob
Click to expand...
Click to collapse
check out post 6 in this thread....
be really careful though - I bricked my first One XL doing this. got lucky and got another one under warranty.
the other thing you can do is simply upload the files from the old One XL to your device. as long as the IMEI is in the Telstra 'range' you'll get LTE.
Worked out how to use the hex editor.. **** not hard! duhhhh
---------- Post added at 08:08 AM ---------- Previous post was at 07:41 AM ----------
nerk69 said:
So I did the exact same thing as many others. I ran the script more then once and wiped out my IMEI number.
I have put together a fix that may help you restore some of what have been lost. This is a modification of the original script [Found Here] left us with spoofed partitions.
1. Extract this ZIP and run "backup.bat".
2. This will create a "mypartitions" folder containing your mmcblk0p4, mmcblk0p5 and mmcblk0p6
3. Use a HEX editor to modify each of these files to show the correct IMEI. In mmcblk0p6, you should also correct you SN and MAC (if you know it)
4. Run "restore.bat" to restore the modified partitions.
Free Windows Hex Editor
Files to fix the IMEI
Note: I am with AT&T and it is working with LTE. I have read that individuals with Roger's are still having LTE issues even after fixing their IMEI.
Note #2: This process will also allow to create the backup erasen1 is referring to.
Click to expand...
Click to collapse
Hey mate..
I am able to grab the files ok, edited them ok, however when I transfer them back to the phone, your script says all transferred ok, but the details in the phone do not change.
Any tips? Anything I could be doing wrong?
Thanks heaps!
kyl3 said:
Worked out how to use the hex editor.. **** not hard! duhhhh
---------- Post added at 08:08 AM ---------- Previous post was at 07:41 AM ----------
Hey mate..
I am able to grab the files ok, edited them ok, however when I transfer them back to the phone, your script says all transferred ok, but the details in the phone do not change.
Any tips? Anything I could be doing wrong?
Thanks heaps!
Click to expand...
Click to collapse
Did you restart the phone after copying the edited files back in?
Absolutely
Hello, I was switching from my old Nexus5 to another N5 of the same color and storage capacity, I flashed an entire Nandroid backup to the phone and now its not displaying any Meid or imei, and my service which was activated before the backup is gone. I thought it was a problem with the backup, so I flashed stock using the tool on the android developers website And it still disappeared, but was at least able to recognize sprint service and my phone number, but I couldn't even get a signal.
What did I do wrong? Is there any solution? Because I have work in a few hours and I wanted to Get my phone working before then, thanks.
"Entire nandroid backup" - did you backup/restore the EFS partition too? If so, ouch..
The Nexus 5 has no built in EFS backup partitions. EFS contains things like your MEID or IMEI... your data profiles.. radio settings. The EFS cannot be replaced... it is unique to your phone only...
Never flash another phones EFS to your phone.
aramil said:
The Nexus 5 has no built in EFS backup partitions. EFS contains things like your MEID or IMEI... your data profiles.. radio settings. The EFS cannot be replaced... it is unique to your phone only...
Never flash another phones EFS to your phone.
Click to expand...
Click to collapse
So Am i completely SOL? and yes, i did restore everything using the Nexus5 Toolkit.
I've already contacted sprint, they cant do anything, and i contacted google via email and told them but haven't yet received a reply.
What should i do? Start Another RMA? Send them the replacement they sent me back? If they put the MEID and IMEI on it i'm sure someone between google and LG could fix it, they're the ones who put it on it.
TekMartian said:
So Am i completely SOL? and yes, i did restore everything using the Nexus5 Toolkit.
I've already contacted sprint, they cant do anything, and i contacted google via email and told them but haven't yet received a reply.
What should i do? Start Another RMA? Send them the replacement they sent me back? If they put the MEID and IMEI on it i'm sure someone between google and LG could fix it, they're the ones who put it on it.
Click to expand...
Click to collapse
You're sol. As you now know you can't restore an efs partition from another phone
TekMartian said:
So Am i completely SOL? and yes, i did restore everything using the Nexus5 Toolkit.
I've already contacted sprint, they cant do anything, and i contacted google via email and told them but haven't yet received a reply.
What should i do? Start Another RMA? Send them the replacement they sent me back? If they put the MEID and IMEI on it i'm sure someone between google and LG could fix it, they're the ones who put it on it.
Click to expand...
Click to collapse
Do an RMA, that's your best bet. They'll probably give it a new EFS or give you a new device entirely.
jabza said:
Do an RMA, that's your best bet. They'll probably give it a new EFS or give you a new device entirely.
Click to expand...
Click to collapse
i restored to stock, locked the bootloader, and removed the tampering files so there's no evidence of rooting, i'm just going to tell them it bottomed out when sprint was updating it, and try not to sound like i'm too technical so they just let me send the replacement back instead of my old phone, because everything except the speakers are working on my old phone, and i'll take that over no phone at all. i know it's not the most honest move, but this is the fifth nexus device i've bought, so i think my loyalty and my problem with my OG Nexus makes it at least a little better, not to mention that they could probably fix something like this in 5 minutes with $5 of labor, i'm not about to pay $400 for another device that bottomed out on me.
I'll make sure to let you guys know how everything goes, in case any of you have the same problem.
PS: google's customer service is pretty awesome now, literally as good if not better than apple's from personal experience.
Recently, I RMA'd my Nexus. When I got the new one, I made a Nandroid backup of my old phone with TWRP, including my EFS. To make a folder for backups on the new Nexus (after rooting etc), I backed up my EFS folder. But, stupid me deleted the folder and then copied the backup of my old phone to the new folder. When I restored the backup, I didn't uncheck the EFS option and after the restore I wasn't getting anymore service. Immediatly I realized I had flashed the EFS from my old Nexus 5. My IMEI is 0, and the IMEI SV is 05 as of now. I tried a factory reset to no avail.
I have attemped to recover the deleted EFS files from my SD card (I used an SD card reader over OTG to backup), but it says they were only recovered partially. Is it worth it to attempt to restore these files, or will that mess up my device more?
Lastly, I still have the IMEI sticker on the back of my replacement. Is there anyway I could "rebuild" the EFS, or insert the IMEI into it to get it to work again?
Any kind of help would be appreciated. I have to send in my old phone in 2 days, so I don't have a lot of time to fix this. Not sure what I'm going to tell support when I say my replacement isn't working.
Thanks.
afff53 said:
Recently, I RMA'd my Nexus. When I got the new one, I made a Nandroid backup of my old phone with TWRP, including my EFS. To make a folder for backups on the new Nexus (after rooting etc), I backed up my EFS folder. But, stupid me deleted the folder and then copied the backup of my old phone to the new folder. When I restored the backup, I didn't uncheck the EFS option and after the restore I wasn't getting anymore service. Immediatly I realized I had flashed the EFS from my old Nexus 5. My IMEI is 0, and the IMEI SV is 05 as of now. I tried a factory reset to no avail.
I have attemped to recover the deleted EFS files from my SD card (I used an SD card reader over OTG to backup), but it says they were only recovered partially. Is it worth it to attempt to restore these files, or will that mess up my device more?
Lastly, I still have the IMEI sticker on the back of my replacement. Is there anyway I could "rebuild" the EFS, or insert the IMEI into it to get it to work again?
Any kind of help would be appreciated. I have to send in my old phone in 2 days, so I don't have a lot of time to fix this. Not sure what I'm going to tell support when I say my replacement isn't working.
Thanks.
Click to expand...
Click to collapse
So far you are in trouble, sadly.
read this thread with your same issue http://forum.xda-developers.com/google-nexus-5/help/messed-n5-imei-0-t2750697
Yep the phone is screwed without a service centre fixing it.
As I thought. I will try to restore my EFS with the files I got but I doubt it will work.
Looks like I'll have to relock my bootloader and send it back, hoping they won't notice. Is there any specific things you would recommend doing before sending it back in.
afff53 said:
Is there any specific things you would recommend doing before sending it back in.
Click to expand...
Click to collapse
The honest thing to do would be to send it to LG for warranty repair., They can repair it, rather than sending it to google as an RMA. They can never resell it as new so they lose money on what is essentially your mistake.
rootSU said:
The honest thing to do would be to send it to LG for warranty repair., They can repair it, rather than sending it to google as an RMA. They can never resell it as new so they lose money on what is essentially your mistake.
Click to expand...
Click to collapse
I understand it isn't morally correct, but I won't have any phone for however long it takes for them to repair if I send it back. May be selfish, but they make plenty of money anyways. I RMA'd from TMobile, and they said they repair RMA'd phones and then send them to people who request RMAs. You don't think they would be able to do anything to fix it? Also, I thought LG warranty doesn't cover "tampering"?
afff53 said:
I understand it isn't morally correct, but I won't have any phone for however long it takes for them to repair if I send it back. May be selfish, but they make plenty of money anyways. I RMA'd from TMobile, and they said they repair RMA'd phones and then send them to people who request RMAs. You don't think they would be able to do anything to fix it? Also, I thought LG warranty doesn't cover "tampering"?
Click to expand...
Click to collapse
Yes it can be fixed quite easily, which is why an RMA is a waste of a perfectly good phone. It just cant be fixed by you as it requires equipment.
afff53 said:
I understand it isn't morally correct, but I won't have any phone for however long it takes for them to repair if I send it back. May be selfish, but they make plenty of money anyways. I RMA'd from TMobile, and they said they repair RMA'd phones and then send them to people who request RMAs. You don't think they would be able to do anything to fix it? Also, I thought LG warranty doesn't cover "tampering"?
Click to expand...
Click to collapse
What you're talking about is essentially fraud and no they don't make "plenty of money" but even if they did that is beside the point. Every case of fraud costs them money which they in turn pass on to consumers. Why should I or anyone else have to pay for your negligence?
You made the mistake not Google or LG. Be a man and own up to your mistake instead of trying to "pass the buck". I'm sure you understood rooting and modding phones voids warranties. I'm sure you weren't planning on making a mistake. You did though. You and only you. Pay LG to fix it for you.
theesotericone said:
You made the mistake not Google or LG. Be a man and own up to your mistake instead of trying to "pass the buck". I'm sure you understood rooting and modding phones voids warranties. I'm sure you weren't planning on making a mistake. You did though. You and only you. Pay LG to fix it for you.
Click to expand...
Click to collapse
Suppose you're right. How am I supposed to get LG to fix it?
afff53 said:
Suppose you're right. How am I supposed to get LG to fix it?
Click to expand...
Click to collapse
Call Google and explain exactly what you did. They will refer you to LG for warranty. After that put it in a box and wait to get it back. I doubt the charge will be that much. At the end of the whole thing you'll feel like a better person. And next time back up your EFS first.
There's also the possibility that "your local friendly mobile repair store" can fix it.
Sent from my Nexus 5 using Tapatalk
You need box to generate new EFS with your imei. Some repair shops have it.
My neighbor has lots of jewellery, I have none. So what's so wrong with me taking some of theirs???
Alright, thanks for the help
afff53 said:
Alright, thanks for the help
Click to expand...
Click to collapse
Can you help me?
http://forum.xda-developers.com/google-nexus-5/general/pls-help-pls-imei0-network-t3028916
mnhs1010 said:
Can you help me?
http://forum.xda-developers.com/google-nexus-5/general/pls-help-pls-imei0-network-t3028916
Click to expand...
Click to collapse
Like what was already said, there is no way to fix it yourself. You need to get it repaired either at a repair shop or google.
This thread should be closed, not really gonna help anyone.
There IS a solution!
See my answer at http://android.stackexchange.com/questions/85807/nexus-5-imei-0-how-to-restore-imei (at the bottom of the page).
It really works, I just done it, and my phone gets original IMEI and can 3G/LTE.
thx but .rar file gone - can you repost it for me?
I'm suffering from IMEI=0 after phone went into weird boot loop. I'm hoping your solution will work, but the file on the russian forum is 404... Can you repost it?
Thanks!
payz said:
I'm suffering from IMEI=0 after phone went into weird boot loop. I'm hoping your solution will work, but the file on the russian forum is 404... Can you repost it?
Thanks!
Hello! Just register there and you will can download files.
Click to expand...
Click to collapse
Hello guys, i really need your help! My phone sony xperia z3 is rooted and i accidently broke my screen. I forgot to unroot it and sended it to my operator to fix it and they told me it's rooted and cannot fix it for free. My question is can i unroot it now and send it to the operator again , but this time in another office to another people? :crying::crying:
If the bootloader is unlocked then they will not fix it as you do not have warranty anymore.
If you have a locked bootloader there is still a chance.
Ask for it back. Hopefully you don't need to pay postage.
To unroot it you need to just put it through PC Companion and select "repair software". Google instructions if you need to.
Wipe all the data as there will still be traces of root (factory reset the phone).
The other way to unroot is to flash a stock firmware with Flashtool, but PC companion is easier so try this first
The only complication is they might take down your IMEI number (unique number of the phone) and blacklist the phone as rooted, BUT this is highly unlikely so definitely try sending it again after unrooting and full data wipe. Likely they will get it at the new place and think it's never been rooted as they will not be able to tell. I unrooted mine this way and didn't have any trouble using my warranty.
Just make sure the Bootloader is Locked and you won't have any problems. If you don't know what the bootloader is and never purposefully unlocked it then it should be locked since you got the phone so don't worry at all and forget about this. Some people root this way to use custom kernels.
Good luck. I hope there is no problem at the next place you send it.
Dobsgw said:
If the bootloader is unlocked then they will not fix it as you do not have warranty anymore.
If you have a locked bootloader there is still a chance.
Ask for it back. Hopefully you don't need to pay postage.
To unroot it you need to just put it through PC Companion and select "repair software". Google instructions if you need to.
Wipe all the data as there will still be traces of root (factory reset the phone).
The other way to unroot is to flash a stock firmware with Flashtool, but PC companion is easier so try this first
The only complication is they might take down your IMEI number (unique number of the phone) and blacklist the phone as rooted, BUT this is highly unlikely so definitely try sending it again after unrooting and full data wipe. Likely they will get it at the new place and think it's never been rooted as they will not be able to tell. I unrooted mine this way and didn't have any trouble using my warranty.
Just make sure the Bootloader is Locked and you won't have any problems. If you don't know what the bootloader is and never purposefully unlocked it then it should be locked since you got the phone so don't worry at all and forget about this. Some people root this way to use custom kernels.
Good luck. I hope there is no problem at the next place you send it.
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I readed the note they gave me with the phone back and it says there that the warranty is voided because of the root and every info about the phone is here on the note , IMEI , Model of the phone , so i think i don't have a chance anymore ... And yeah the bootloader is unlocked , i screwed up... I think that , after the phone IMEI is written here on the note they gave me , than they probably blacklisted it as rooted... :crying: Oh god!
Nuurtuka said:
I readed the note they gave me with the phone back and it says there that the warranty is voided because of the root and every info about the phone is here on the note , IMEI , Model of the phone , so i think i don't have a chance anymore ... And yeah the bootloader is unlocked , i screwed up... I think that , after the phone IMEI is written here on the note they gave me , than they probably blacklisted it as rooted... :crying: Oh god!
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Sorry to hear that buddy. Some warranty centres ignore root as long as the bootloader is locked.
It's an expensive lesson to learn, but now you know to keep warranty till it expires as it's useful.
OEMs in my opinion make shoddy products to meet high demand so warranty is important to get them to fix their mistakes.
If you feel up for it maybe try replacing the screen yourself?
Otherwise it's the repair cost or a new phone
ACTUALLY. If you backed up your TA partition before you unlocked the bootloader (idk seems like you rooted by unlocking BL though) you could restore the TA partition and send it to another place and with a lot of luck they will fix it. All it takes is an employee that doesn't give a s***
But that's only if you backed up the TA and it seems like you wouldn't have.
Dobsgw said:
Sorry to hear that buddy. Some warranty centres ignore root as long as the bootloader is locked.
It's an expensive lesson to learn, but now you know to keep warranty till it expires as it's useful.
OEMs in my opinion make shoddy products to meet high demand so warranty is important to get them to fix their mistakes.
If you feel up for it maybe try replacing the screen yourself?
Otherwise it's the repair cost or a new phone
ACTUALLY. If you backed up your TA partition before you unlocked the bootloader (idk seems like you rooted by unlocking BL though) you could restore the TA partition and send it to another place and with a lot of luck they will fix it. All it takes is an employee that doesn't give a s***
But that's only if you backed up the TA and it seems like you wouldn't have.
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I haven't back up anything, but 1. is it possible to download the DRM keys and flash it on the phone? 2. Will that fix the warranty ? 3. If i flash a thing or two on the phone can it somehow restore the warranty? 4. If i wipe data/cache dalvik will it restore warranty?
Nuurtuka said:
I haven't back up anything, but 1. is it possible to download the DRM keys and flash it on the phone? 2. Will that fix the warranty ? 3. If i flash a thing or two on the phone can it somehow restore the warranty? 4. If i wipe data/cache dalvik will it restore warranty?
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No and don't try.
Once they're gone without a backup they're gone.
If you flash anyone elses TA partition you will brick the phone forever. You don't want to make it worse.
It's literally a unique part of the system and when you unlock the bootloader this partition gets wiped so Sony knows what you did.
Best thing now is to replace the screen yourself or at the repair centre. I hope it's not too expensive
Dobsgw said:
No and don't try.
Once they're gone without a backup they're gone.
If you flash anyone elses TA partition you will brick the phone forever. You don't want to make it worse.
It's literally a unique part of the system and when you unlock the bootloader this partition gets wiped so Sony knows what you did.
Best thing now is to replace the screen yourself or at the repair centre. I hope it's not too expensive
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My operator wants 300$ to fix it :X , i will ask somewhere else to fix it cheaper. Or i will try to replace it by my self. And i'm from Bulgaria which makes it more expensive here it's 500 Leva...
Nuurtuka said:
My operator wants 300$ to fix it :X , i will ask somewhere else to fix it cheaper. Or i will try to replace it by my self. And i'm from Bulgaria which makes it more expensive here it's 500 Leva...
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Ah that sucks.
Don't pay. I got my phone new for less than that.
Think through all your options maybe it was time for an upgrade anyway?
Good luck getting a working phone again. It's good you posted here because maybe someone will learn from your experience.
Warranty is important these days.
Dobsgw said:
Ah that sucks.
Don't pay. I got my phone new for less than that.
Think through all your options maybe it was time for an upgrade anyway?
Good luck getting a working phone again. It's good you posted here because maybe someone will learn from your experience.
Warranty is important these days.
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Thank you for your help! I really appreciate it and now i learned a very useful lesson thanks to you.
Dobsgw said:
Ah that sucks.
Don't pay. I got my phone new for less than that.
Think through all your options maybe it was time for an upgrade anyway?
Good luck getting a working phone again. It's good you posted here because maybe someone will learn from your experience.
Warranty is important these days.
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I broke my screen again after 6 months. This time i want to fix it by myself and youtube. Do you know what i need to buy from ebay, can you send me link for the right lcd, because they are so many diferrent ...? Thank you.
2010matej said:
I broke my screen again after 6 months. This time i want to fix it by msyself and youtube. Do you know what i need to buy from ebay, can you send me link ...? Thank you.
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Totally depends on the problem dude. If you wanna get technical (beyond me I guess) could be a very small component that needs to be changed like a wire.
Could be the entire screen.
You need to do the research yourself as you're with the phone and it belongs to you.
Taking random advice might be worse in this case.
But to be safe you could buy a whole screen replacement and change it. Follow a YouTube video there's loads and find the part yourself as you need it from your country.
Id recommend not buying the cheapest screen as it might be fake. Make a judgement based on other prices and user reviews.
You might decide after looking at YouTube that it's not worth your time.
I remember replacing the battery in my iPhone and when i removed the original I burst it and the acid burnt the flex cable of the power and home button so it went from bad battery to no button functionality. Actually why I ended up with android. A happy mistake
The more you research the more you'll be able to do. Hardware isn't as simple as software as the problem and results may vary.
You guys need a new screen. this can be bought separately or with the complete housing (except back cover). The complete part is a bit more expensive but worth the money as installation is a breeze.
You might need a new backcover as well, at least new adhesive for the backcover if you manage to get if off undamaged.
Make sure to buy genuine spare parts, there are many many fakes floating around!
Refer to youtube for how-to videos, it is not that hard!
Bäcker said:
You guys need a new screen. this can be bought separately or with the complete housing (except back cover). The complete part is a bit more expensive but worth the money as installation is a breeze.
You might need a new backcover as well, at least new adhesive for the backcover if you manage to get if off undamaged.
Make sure to buy genuine spare parts, there are many many fakes floating around!
Refer to youtube for how-to videos, it is not that hard!
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Speaking of genuine parts
Where do we get the genuine parts from?
All ads that list the hardware states that it's genuine blah blah
Im from Germany and I found this shop, they only sell original parts
http://www.schreiber-electronics.de
there are probably similar shops for your country
there are many telltale signs for fakes, especially for the back covers.
look at you original parts removed from you phone (or ifixit teardowns) and compare the pictures