Black screen on incoming calls - Nexus 5 Q&A, Help & Troubleshooting

I have a very strange problem on my Nexus 5.
Some times when i receive an incoming call, i hear the ringtone, the device vibrates but i dont see anything on my display. Just a black screen, Also pressing the power button, i see the lock screen, unlocking the phone will not show the call either. if i select the dialer application i get the screen in the dialer with 3 options:
1) use touch tone keypad
2)return to call in process
3)add call
By pressing "return to call in process" nothing happens.
The problem is gone after restarting the device.
I read somewhere that this may be a proximity sensor problem due to screen protectors. I removed mine, and it continued having the problem.
Is there anything i can do to fix it [reseting the phone will be the last resort].
Thanks

I encountered this problem too, and now a new problem is my phone dead, cant turn it on.
any advice?
tsangaris said:
I have a very strange problem on my Nexus 5.
Some times when i receive an incoming call, i hear the ringtone, the device vibrates but i dont see anything on my display. Just a black screen, Also pressing the power button, i see the lock screen, unlocking the phone will not show the call either. if i select the dialer application i get the screen in the dialer with 3 options:
1) use touch tone keypad
2)return to call in process
3)add call
By pressing "return to call in process" nothing happens.
The problem is gone after restarting the device.
I read somewhere that this may be a proximity sensor problem due to screen protectors. I removed mine, and it continued having the problem.
Is there anything i can do to fix it [reseting the phone will be the last resort].
Thanks
Click to expand...
Click to collapse

danheng said:
I encountered this problem too, and now a new problem is my phone dead, cant turn it on.
any advice?
Click to expand...
Click to collapse
Can you get into bootloader so you can flash the factory image? Did you press the power button for about 10-15 seconds to force boot first.

Mine boots up as supposed to. Today i didn't have the incident.
Is this not a common problem?
Sent from my Nexus 5 using xda app-developers app

Are you running stock or a custom ROM and if so what rom. Also if you could pull a logcat it could be easier to diagnose.
P.S. have you tried clearing data for the dialer app.

i am suffering from this issu haswell.

After a week of no incidents today i had the same problem again.
I am running vanilla android 4.2.2 by Google. No root no custom rom...
Sent from my Nexus 5 using xda app-developers app

How can i have the logcat?
Also clearing dialer data will impact my call log history?
Sent from my Nexus 5 using xda app-developers app

tsangaris said:
How can i have the logcat?
Also clearing dialer data will impact my call log history?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
If you are worried about losing your call logs, they can be backed up a ton of different ways. When I don't have root, I use this:
https://play.google.com/store/apps/details?id=com.riteshsahu.CallLogBackupRestore&hl=en
Very lightweight and easy to use.

es0tericcha0s said:
If you are worried about losing your call logs, they can be backed up a ton of different ways. When I don't have root, I use this:
https://play.google.com/store/apps/details?id=com.riteshsahu.CallLogBackupRestore&hl=en
Very lightweight and easy to use.
Click to expand...
Click to collapse
Thanks for the tip!
I was talking to my brother today (he is a Nexus 4 owner) and he told me that after updating from 4.3 to 4.4 he had the same problem. He could only solve it by restarting his device. So i guess, this is a dialer bug. Clearing dialer data i dont think will help..

@op do you got Truecaller installed or any other app like that?

Z3US911 said:
@op do you got Truecaller installed or any other app like that?
Click to expand...
Click to collapse
No nothing!
Especially on my Nexus 5, i dont mess things up. Everthing is running as the day i bought it, just installed some common applications (Ex. Facebook, weather prediction,etc.).

tsangaris said:
No nothing!
Especially on my Nexus 5, i dont mess things up. Everthing is running as the day i bought it, just installed some common applications (Ex. Facebook, weather prediction,etc.).
Click to expand...
Click to collapse
mate i also faced this issue.So i tried uninstalling Truecaller and it worked for me.No more black screen.

Thanks for the suggestion but no application like this is installed on my device.
Maybe i will go throughout my apps once again..
My brother's N4 running 4.3 never had a problem. As soon as it updated to 4.4 he is having the problem.. Rarely but the problem is still there.
Sent from my Nexus 5 using xda app-developers app

This problem is getting on my nerves!!
I hope 4.4.3 solves a lot of bugs of N5! Its a shame that an excellent device like this causes such problems.
Also another problem my friends are reporting, is that, they call me, it rings 3 times and then it hangs like if the device is powered off or i canceled the call. And i dont even hear it ring, or find an answered call.
Is there a chance all these problems to be linked on my provider?

tsangaris said:
Thanks for the tip!
I was talking to my brother today (he is a Nexus 4 owner) and he told me that after updating from 4.3 to 4.4 he had the same problem. He could only solve it by restarting his device. So i guess, this is a dialer bug. Clearing dialer data i dont think will help..
Click to expand...
Click to collapse
Same problem here, 4.4.2 original from Google.

SiteDispatch said:
Same problem here, 4.4.2 original from Google.
Click to expand...
Click to collapse
I started thinking that maybe its caused by a 3rd-party application, but it seems that other Nexus 5 owners experiencing the same problem as well..

After some thinking i used factory reset on my device yesterday evening just to rule out the possibility below:
As soon as i have purchased the device Google Now wasn't available. So i read in a forum that in order to fix this you have to somehow trick the device that you are situated in a country where Google Now is available. So i downloaded an app (GPS fixing??) and positioned my device to UK, remove something and then install it again(Google services). That fixed the problem and Google Now was available.
Maybe something went wrong there and i was experiencing these problems..
So far so good. Then again to be sure if that was the problem i have to give it at least 2 weeks.
I will get back to you for the results.
Sent from my Nexus 5 using xda app-developers app

Related

[Q] Screen Turns off on Vonage Mobile App

Hi,
I use At&T Atrix 2.3.6 with Rooted. When I use Vonage mobile app, after I dialed number, screen turn off (same behavior as normal calls) but problem is it never turns on until Call get disconnected. When I press Powerbutton all I see in bank screen (on Normal call this gives back screen, so we can choose dialpad or speaked). If I repress again phone get locked. Home button gives me home screen but i couldn't find a way to get the dialpad on vonage call screen. This causes almost ununsable vonage for customer care call.
I already contacted the Vonage app developer and suggested method is reinstall and restart which isn't working.
Is anybody else use Vongae successfully without this issue on Atrix-2? Any suggestions?
Thanks as always.
-Nambi
sazhagianambi said:
Hi,
I use At&T Atrix 2.3.6 with Rooted. When I use Vonage mobile app, after I dialed number, screen turn off (same behavior as normal calls) but problem is it never turns on until Call get disconnected. When I press Powerbutton all I see in bank screen (on Normal call this gives back screen, so we can choose dialpad or speaked). If I repress again phone get locked. Home button gives me home screen but i couldn't find a way to get the dialpad on vonage call screen. This causes almost ununsable vonage for customer care call.
I already contacted the Vonage app developer and suggested method is reinstall and restart which isn't working.
Is anybody else use Vongae successfully without this issue on Atrix-2? Any suggestions?
Thanks as always.
-Nambi
Click to expand...
Click to collapse
Hi Nambi,
My name is Tzahi Efrati and I'm from VonageApps, Vonage's mobile development center.
We had an issue with the proximity sensor several versions ago. However, we couldn't recreate it using any of our devices today.
Can you please make sure you're using the latest version (1.5.1)?
Thanks,
Tzahi
Hi,
Thank you for your reply. Its indeed 1.51 version I am using. My friend who uses HTC One V where its working fine. In Atrix2, we have default option of screen goes blank when initiate call and same happens in Vonga app, but pressing power screen won't get the screen as native Dialer does.. I tried deactivate --> uninstall --> Restart --Install already which also not helping.
Let me know if you need any more information....
Any body else using Vonage app in A2, please comment..
check your build.prop. there is some stuff there about the proximity sensor. you can try tweaking the values. I just saw a post on which they are in one of the rom threads in the dev section (romulus I think). check that out.
What rom are you on anyways?
lkrasner said:
check your build.prop. there is some stuff there about the proximity sensor. you can try tweaking the values. I just saw a post on which they are in one of the rom threads in the dev section (romulus I think). check that out.
What rom are you on anyways?
Click to expand...
Click to collapse
Yep, I also stumbled across same info on Romulus Rom thread and verified my build.prop which is same as stock.
I am on Stock 2.3.6 , Rooted though. I also installed the Bootstrapper to flash 1% Mod done by alteredlikeness.
sazhagianambi said:
Yep, I also stumbled across same info on Romulus Rom thread and verified my build.prop which is same as stock.
I am on Stock 2.3.6 , Rooted though. I also installed the Bootstrapper to flash 1% Mod done by alteredlikeness.
Click to expand...
Click to collapse
that shouldn't affect it, it is probably just a glitch with our device.
lkrasner said:
that shouldn't affect it, it is probably just a glitch with our device.
Click to expand...
Click to collapse
I am having the exact same problem - Atrix 2, latest stock rom (2.3.6), the screen goes blank the second I hit the call button and does not come back on until the call gets disconnected.
Tzahi, Any suggestions?
reCAPTCHA
sazhagianambi said:
Hi,
I use At&T Atrix 2.3.6 with Rooted. When I use Vonage mobile app, after I dialed number, screen turn off (same behavior as normal calls) but problem is it never turns on until Call get disconnected. When I press Powerbutton all I see in bank screen (on Normal call this gives back screen, so we can choose dialpad or speaked). If I repress again phone get locked. Home button gives me home screen but i couldn't find a way to get the dialpad on vonage call screen. This causes almost ununsable vonage for customer care call.
I already contacted the Vonage app developer and suggested method is reinstall and restart which isn't working.
Is anybody else use Vongae successfully without this issue on Atrix-2? Any suggestions?
Thanks as always.
-Nambi
Click to expand...
Click to collapse
I have a similar issue on my Samsung Note 3 when I use placing the call using WiFi/3G/4G setting. I have to restart the phone to disconnect from the call. The phone goes complete blank after I place the call using Vonage extensions app. I am very much frustrated as I travel a lot and thought this app would allow me to be in touch with others. Any help will be appreciated.
ijsethi said:
I have a similar issue on my Samsung Note 3 when I use placing the call using WiFi/3G/4G setting. I have to restart the phone to disconnect from the call. The phone goes complete blank after I place the call using Vonage extensions app. I am very much frustrated as I travel a lot and thought this app would allow me to be in touch with others. Any help will be appreciated.
Click to expand...
Click to collapse
Since this is an issue with the app you should email the developer.
[email protected]

[Q] Nexus 5 Dialer problem.

I have a weird bug/problem. On my nexus 5, whenever i hangup a phone call the end button and screen do not go away. The back button does not work but the home and recent apps does. Any help would be appreciated. I can upload a video of the problem. MODS: sorry if this is the wrong area. please move if necessary.
thepoetlives89 said:
I have a weird bug/problem. On my nexus 5, whenever i hangup a phone call the end button and screen do not go away. The back button does not work but the home and recent apps does. Any help would be appreciated. I can upload a video of the problem. MODS: sorry if this is the wrong area. please move if necessary.
Click to expand...
Click to collapse
Having the same problem! really annoying!!! Was not how Nexus 4 was or any other phone I have used. There have been settings on some dialers of what to do after hanging up, like return to dialer, return to call log or home screen. None on this built apparently.
bjjere said:
Having the same problem! really annoying!!! Was not how Nexus 4 was or any other phone I have used. There have been settings on some dialers of what to do after hanging up, like return to dialer, return to call log or home screen. None on this built apparently.
Click to expand...
Click to collapse
I don't know what happened but mine seemed to either fix itself or was fixed when i erased play store app data.
I have that problem too (see attached photo). It's getting pretty annoying. Any ideas?
thepoetlives89 said:
I don't know what happened but mine seemed to either fix itself or was fixed when i erased play store app data.
Click to expand...
Click to collapse
Had the same issue. This fixed it. Thank you.
Sent from my Nexus 5 using Tapatalk
oldmanwinter said:
I have that problem too (see attached photo). It's getting pretty annoying. Any ideas?
Click to expand...
Click to collapse
Try wiping play store app data.
I tried wiping the just the general play store data before and it didn't fix the issue. Just wiped all play related data: magazine, books, etc and it solved the issue. Thanks
Sent from my Nexus 5 using xda app-developers app
My problem is eve weirder when I call someone it takes me to the homescreen and still makes the call but I can't access the dialer thing where you can hangup and stuff and when I get a call I can't answer it because it doesn't show up it just rings
Sent from my Nexus 5 using XDA Premium 4 mobile app
I have this screen issue too from time to time, exactly like the screenie above...button is just black.
I will try this fix...
Sent from my Nexus 5 using XDA Premium 4 mobile app
3's&7's said:
I have this screen issue too from time to time, exactly like the screenie above...button is just black.
I will try this fix...
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mine helped clearing the Google Dialer data.
randomnoob83 said:
My problem is eve weirder when I call someone it takes me to the homescreen and still makes the call but I can't access the dialer thing where you can hangup and stuff and when I get a call I can't answer it because it doesn't show up it just rings
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i had the exact same issue, or more precisely :
I receive or pass a call. then, instead of going to the "in call" screen with the big red "hang up" button, i'm back to the home screen...
now this can happen, if i press the home button, but i don't. And if that was that, then first i would have the small "phone" logo in the upper left notification telling me i'm currently in call, and the "in call" screen would be accessible from the task manager, however the task manager displays absolutely nothing.... just like i wasn't making any call at all, except i can hear the person on the other side in my speaker.
Then i click on the big blue phone logo to get to the dialer screen, but i then get a screen which i never had before, with a black transparent background, proposing me to either use the default keyboard (if i click it i get the keyboard), either to "return to current call", and when i click it, i'm back to the homescreen... so the only way to hang up is to shut the phone down...
it's happened to me twice yesterday, but never before....
PS: just so we might find a common app that would cause the issue, i have installed on my N5 these apps :
dashclock
file manager
prochain bus
ridiculous fishing
sygic
today calendar
vlc
and thats all. Any of you have some apps in common ?
I also had the same issue during the first week or so...but with tym and aftr update the issue vanished!! Since 2014 i nvr faced this issue again!!
Sent from my Nexus 5 using Tapatalk
Different Dialer problem
Hi,
I am rooted running beanstalk. But before flashing had stock rom then Purity.
This problem happened after flashing Purity ROM.
When I make or receive a call, my screen goes blank and I cannot do,anything to wake the phone, unless the other party ends the call and then the screen may wake up if I touch the screen?!
Anyone else, please help.
bagou01 said:
i had the exact same issue, or more precisely :
I receive or pass a call. then, instead of going to the "in call" screen with the big red "hang up" button, i'm back to the home screen...
now this can happen, if i press the home button, but i don't. And if that was that, then first i would have the small "phone" logo in the upper left notification telling me i'm currently in call, and the "in call" screen would be accessible from the task manager, however the task manager displays absolutely nothing.... just like i wasn't making any call at all, except i can hear the person on the other side in my speaker.
Then i click on the big blue phone logo to get to the dialer screen, but i then get a screen which i never had before, with a black transparent background, proposing me to either use the default keyboard (if i click it i get the keyboard), either to "return to current call", and when i click it, i'm back to the homescreen... so the only way to hang up is to shut the phone down...
it's happened to me twice yesterday, but never before....
PS: just so we might find a common app that would cause the issue, i have installed on my N5 these apps :
dashclock
file manager
prochain bus
ridiculous fishing
sygic
today calendar
vlc
and thats all. Any of you have some apps in common ?
Click to expand...
Click to collapse
Exact same issue here. No app in common... Did you manage to fix it ?
Fixed mine by turning off developer options and then rebooting

[Q] Nexus 5 incoming call screen gets me stuck

earched Google all over and couldn't find a solution for this. When I get an incoming call on my nexus 5, half of the screen goes black, and the main buttons disappear, and I can't do anything with the status bar. Basically, I can't do anything besides answer, hang up or text. Only after I answer the functionality returns. It's really annoying when I'm in the middle of something and than someone calls and I can't just ignore it, I have to wait until the caller hangs up (and then usually he will call again). The half black screen also bothers me but it's not the real problem, I just guess it's part of the bug. I tried using 3rd party apps for incoming calls but they don't solve this problem. This is how it looks like (I can't post a picture so copy the link):
img208.imageshack.us/img208/1973/919d.png
I'm surprised I didn't find a solution because it's a very annoying problem and I don't think it only happens to me. I'll be glad if you know how to fix this. Thanks
shahar4499 said:
earched Google all over and couldn't find a solution for this. When I get an incoming call on my nexus 5, half of the screen goes black, and the main buttons disappear, and I can't do anything with the status bar. Basically, I can't do anything besides answer, hang up or text. Only after I answer the functionality returns. It's really annoying when I'm in the middle of something and than someone calls and I can't just ignore it, I have to wait until the caller hangs up (and then usually he will call again). The half black screen also bothers me but it's not the real problem, I just guess it's part of the bug. I tried using 3rd party apps for incoming calls but they don't solve this problem. This is how it looks like (I can't post a picture so copy the link):
img208.imageshack.us/img208/1973/919d.png
I'm surprised I didn't find a solution because it's a very annoying problem and I don't think it only happens to me. I'll be glad if you know how to fix this. Thanks
Click to expand...
Click to collapse
That's exactly how its meant to be. If you flash a ROM like omni you can get a less intrusive dialer that looks something like this:
http://omnirom.org/wp-content/uploads/2013/11/UnobtrusiveCallNotify.png
If you've never installed a ROM before there are loads of tutorials to get you started, just don't take any shortcuts (like toolkits!)
//Nexus 5//Nexus 4//HTC WFS//
Tom540 said:
That's exactly how its meant to be. If you flash a ROM like omni you can get a less intrusive dialer that looks something like this:
(URL)
If you've never installed a ROM before there are loads of tutorials to get you started, just don't take any shortcuts (like toolkits!)
//Nexus 5//Nexus 4//HTC WFS//
Click to expand...
Click to collapse
But wouldn't flashing the device prevent me from upgrading my android version? I mean, one of the advantages in nexus is that it gets more upgrades and sooner than everybody else, isn't it?
shahar4499 said:
But wouldn't flashing the device prevent me from upgrading my android version? I mean, one of the advantages in nexus is that it gets more upgrades and sooner than everybody else, isn't it?
Click to expand...
Click to collapse
most custom roms get updated even before an ota is out. once google drops source into aosp, that day or next, most custom roms update. sometimes this happens a week before otas go out, sometimes its about the same time.
simms22 said:
most custom roms get updated even before an ota is out. once google drops source into aosp, that day or next, most custom roms update. sometimes this happens a week before otas go out, sometimes its about the same time.
Click to expand...
Click to collapse
So what you're saying it's that custom ROM is always better?
shahar4499 said:
So what you're saying it's that custom ROM is always better?
Click to expand...
Click to collapse
have u tried one of the full screen caller id apps ?
I tried this one on my Moto G with Android 4.3.
https://play.google.com/store/apps/details?id=tw.nicky.HDCallerID
see if it works for your phone.
same problem here, thanks god i'm not alone! I simply don't get why on incoming calls i cant hit the home button and go back on my stuff!!! annoying. hope in a solution, had tried many apps but didn't find the right one
I have the same problem in the last month I had this issue 5 or 6 times until now...any idea besides installing a custom ROM?
Similar problem here.
I have a similar problem. No black screen but I can't do anything and the nav bar disappears. N5 with 4.4.4 stock, Franco Kernel, root, xposed Framework. I found out that other phones have the same problem and in a moto x thread I found a thread that perfectly matches my problem.
I think it's an android bug.. like a file system or something.. not related to any customization.

Screen flashing white for a while.

Like in title, my screen, sometimes is being white fors a while(like less than 1 sec),like opening an app, but nothing opens and then phone work fine. What to do, what it is? Is it virus?
Fadamaka7 said:
Like in title, my screen, sometimes is being white fors a while(like less than 1 sec),like opening an app, but nothing opens and then phone work fine. What to do, what it is? Is it virus?
Click to expand...
Click to collapse
I'm getting the same thing, mostly when playing a game. Will flash for a split second. Not sure what's causing it.
I don't think it's a virus tho.
Maybe its problem with system or launcher? I haven't found anything like that on internet or how to slove this
Mine is doing the same thing as well. I think at least for me it's because my RAM is getting close to making out.
Same problem
I have the same problem. Has anyone got any hints at least? It's very annoying and no other phone seems to have it.
kikikakakuku said:
I have the same problem. Has anyone got any hints at least? It's very annoying and no other phone seems to have it.
Click to expand...
Click to collapse
I'm having the same issue. Screen goes kinda white for half a second and looks as it would start an app, but then goes back to what app you just had opened.
It is not a constant flickering or flashing, as reported from Samsung and other Devices and which is documented via Videos on the Net.
It would be hard to film it, as I haven't been able to reproduce thus behaviour.
When I play a game (King of Avalon) and when I'm just typing and that issue occurs, the typed text is gone. Luckily it doesn't happen while typing on WhatsApp or other apps with text features.
A while back it was almost gone, but then came back, without me having changed the app Setup.
I will reset the phone and see, if it comes back.
I still think it's an issue brought up from apps that use the GPU a lot.
Have tried different settings the Developer Options from Android (Disable HW-Overlay,...) but it didn't help.
Will report, once I have resetted, but will take a while, until I have time for testing.
Sent from my HTC U11 life using Alien Technology
Hey, I also had this problem, it helped me change the language in voice search to English and turn off "ok google". I use the phone in a different language and I also had it in voice search.
Hello fellow HTC u11 life friends -
I found this thread by Googling, so hopefully others will find it too. I have also been having this very annoying problem for several weeks. Can't remember when exactly it started. Was it after an Android update?
This problem appears to be related to the Google app settings on the phone, as the previous poster suggested. When I read his post, I went to the Google app settings (Setting --> Apps --> Google) and didn't see anything out of the ordinary, but I noticed that there is a setting called Display over other apps. This was set to "yes" by default, so I changed it to "no". Since I made this change yesterday, I have not had the white screen flash once.
It seems like the Google app is being triggered briefly for whatever reason and then closing. By not allowing the app to display over others, if the app is triggered, you won't get that brief white screen like the app is about to open. At least, that's what I think. Fingers crossed the fix holds. I hope this works for others. Let me know!
jdanisse said:
Hello fellow HTC u11 life friends -
I found this thread by Googling, so hopefully others will find it too. I have also been having this very annoying problem for several weeks. Can't remember when exactly it started. Was it after an Android update?
This problem appears to be related to the Google app settings on the phone, as the previous poster suggested. When I read his post, I went to the Google app settings (Setting --> Apps --> Google) and didn't see anything out of the ordinary, but I noticed that there is a setting called Display over other apps. This was set to "yes" by default, so I changed it to "no". Since I made this change yesterday, I have not had the white screen flash once.
It seems like the Google app is being triggered briefly for whatever reason and then closing. By not allowing the app to display over others, if the app is triggered, you won't get that brief white screen like the app is about to open. At least, that's what I think. Fingers crossed the fix holds. I hope this works for others. Let me know!
Click to expand...
Click to collapse
Before I call you a genius, I still have to wait a bit (and of course hoping)
I just turned off different things in the Google App "show notification for ***"
In this case *** was for Price Alert, stocks alert, sports alert and so on.
Furthermore I disabled the "display over other Apps" as well.
I could imagine that this latter feature doesn't have to be turned off completely, rather than turning off all those useless alerts for stuff I've never even looked for.
Will try to go the next days to see, if that blinking is gone and if soy trying to activate the feature with almost no alerts in order to determine, what the exact culprit is.
Disabling the feature totally might do it, but if for example some alerts were useful, then it would be nice, if at least they worked out as supposed to.
Will keep you guys posted.
Fingers crossed ^^
Sent from my HTC U11 life using Alien Technology
ucomix said:
Before I call you a genius, I still have to wait a bit (and of course hoping)
I just turned off different things in the Google App "show notification for ***"
In this case *** was for Price Alert, stocks alert, sports alert and so on.
Furthermore I disabled the "display over other Apps" as well.
I could imagine that this latter feature doesn't have to be turned off completely, rather than turning off all those useless alerts for stuff I've never even looked for.
Will try to go the next days to see, if that blinking is gone and if soy trying to activate the feature with almost no alerts in order to determine, what the exact culprit is.
Disabling the feature totally might do it, but if for example some alerts were useful, then it would be nice, if at least they worked out as supposed to.
Will keep you guys posted.
Fingers crossed ^^
Sent from my HTC U11 life using Alien Technology
Click to expand...
Click to collapse
Did turn off not only for Google but silenced many other apps as well, but still flashes.
Just deactivated "Display over other Apps" in YouTube. Maybe that helps.
Will report, if that helped.
Sent from my HTC U11 life using Alien Technology
If any of you are using Dark Knight, it's specific to that room. I'm using twin famous sick Oreo and I don't get the flash
Hi, after google update flashing comback, so i disable "OK Google enrollment" in applications system and it helped. Maybe you can just turn off the notifications, i dont know, you can try
Popakawe said:
Hey, I also had this problem, it helped me change the language in voice search to English and turn off "ok google". I use the phone in a different language and I also had it in voice search.
Click to expand...
Click to collapse
Tried this method and so far (1h) no flashes. Sounds reasonable, that Google is trying to send some notices to the screen and that functionality is somehow bugged. I'm fine with turning off ok, Google. Have never used it anyway. [emoji28]
Sent from my HTC U11 life using Alien Technology
---------- Post added at 12:41 PM ---------- Previous post was at 12:32 PM ----------
ardaz87 said:
If any of you are using Dark Knight, it's specific to that room. I'm using twin famous sick Oreo and I don't get the flash
Click to expand...
Click to collapse
Had to think at least 3 times which kinda "room" you meant, and why a room should affect a smartphone [emoji848] Then I got it rom != room [emoji16]
Sent from my HTC U11 life using Alien Technology
The white screens interval increesed and taking foto's was sometimes difficult because white screens passed by a few times per taking a foto.
Now I received 8.1 and no white screens till now (20h)
EugeneP1969 said:
The white screens interval increesed and taking foto's was sometimes difficult because white screens passed by a few times per taking a foto.
Now I received 8.1 and no white screens till now (20h)
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Are you using the built in Camera, or some app?
I got 8.1 too but no changes. Have to admit I'm using Google Cam Port. Might be that, because otherwise I've turned off kinda all notifications, but it's still flashing.
As mentioned earlier, I should do a full wipe and use the built in cam and such, but I don't really like it.
I'll see, when I find the time to wipe and set it up again...
Sent from my HTC U11 life using Alien Technology
ucomix said:
Are you using the built in Camera, or some app?
I got 8.1 too but no changes. Have to admit I'm using Google Cam Port. Might be that, because otherwise I've turned off kinda all notifications, but it's still flashing.
As mentioned earlier, I should do a full wipe and use the built in cam and such, but I don't really like it.
I'll see, when I find the time to wipe and set it up again...
Sent from my HTC U11 life using Alien Technology
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Click to collapse
I am using the built in Camera. Two days 8.1 and not a single white flash. Before the update 8.1 I had it not only with the camera app but very random. I hope you will find a solution. I found it very annoying.
EugeneP1969 said:
I am using the built in Camera. Two days 8.1 and not a single white flash. Before the update 8.1 I had it not only with the camera app but very random. I hope you will find a solution. I found it very annoying.
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Click to collapse
I really have no clue, which app causes those issues. Will try the built-in cam for testing.
If it still persists, I really have to reset the phone.
Thx. I'll find a way and yes, it's pretty much annoying
Sent from my HTC U11 life using Alien Technology
ucomix said:
I really have no clue, which app causes those issues. Will try the built-in cam for testing.
If it still persists, I really have to reset the phone.
Thx. I'll find a way and yes, it's pretty much annoying
Sent from my HTC U11 life using Alien Technology
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Click to collapse
Please, go to setting - apps and notifications - see all - show system, and find "Ok google enrollment" then disable it, please tell me if its help i'm very curious
Popakawe said:
Please, go to setting - apps and notifications - see all - show system, and find "Ok google enrollment" then disable it, please tell me if its help i'm very curious
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After 4 days a minor white flash returns during scrolling for apps in the app store. I immidiately implemented the above quoted solution and since then no white flash. :fingers-crossed: :fingers-crossed:
Popakawe said:
Please, go to setting - apps and notifications - see all - show system, and find "Ok google enrollment" then disable it, please tell me if its help i'm very curious
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Click to collapse
Just turned it off. Didn't think about the system processes before.
Will report, if anything changed. Thx for that hint so far, sounds promising
Sent from my HTC U11 life using Alien Technology

Active Phone Call App Disappearing?

I am new to the OnePlus 8 on T-Mobile and I am having an issue where when on an active call the phone app completely disappears. Sometime i can find it again in the notification area and other times I cant find the active call at all. This makes it very difficult to switch to speakerphone or even hang up the call. Does anyone know why this is happening or how to fix it? I have never had this happen on an android phone before .
Thanks!
Are you using apps for notification LED ? like NotifyBuddy or similar ? i use this app and the phone goes all black and found it difficult sometimes.
Isnt the Phone app visible in Recent Apps list ?
for the time being unless someone really helps you solve the problem, you can enable Power Button Ends the call option from Accessibility settings to end Call easily with Power Button.
I am not using any LED apps. The suggestion about the accessibility option to end the call is a good one until I figure more out. Thanks for that tip!
peridoc said:
I am new to the OnePlus 8 on T-Mobile and I am having an issue where when on an active call the phone app completely disappears. Sometime i can find it again in the notification area and other times I cant find the active call at all. This makes it very difficult to switch to speakerphone or even hang up the call. Does anyone know why this is happening or how to fix it? I have never had this happen on an android phone before .
Thanks!
Click to expand...
Click to collapse
I had the same problem. After talking to OnePlus technical service they recommended me to do a factory reset from the recovery menu. I did it and never had the problem again.
Hope it helps you.
alberah said:
I had the same problem. After talking to OnePlus technical service they recommended me to do a factory reset from the recovery menu. I did it and never had the problem again.
Hope it helps you.
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Click to collapse
Thanks. Did you do any sort of restore after the reset or did you manually install al your apps, etc.?
peridoc said:
Thanks. Did you do any sort of restore after the reset or did you manually install al your apps, etc.?
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Click to collapse
Yes. Before the reset, I made a backup of the phone (the one that appears in the settings) that is stored in your Google Drive to be able to restore it later.
alberah said:
Yes. Before the reset, I made a backup of the phone (the one that appears in the settings) that is stored in your Google Drive to be able to restore it later.
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Great. I will give that a try. Thank you!
FYI - That reset seemed to fix my issue as well. Must have been a carryover from my old phone causing the issue. Thank you for the tip again!

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