Database Info

General Issues & Bugs

I haven't seen any threads like this so decided it would probably be a good idea to get one going of all the minor gripes we have or bugs that we've encountered as I've already seen a few. I'm not sure if HTC do have a researcher scouring the net for threads like these to try and find out what the general masses think, but one can only hope...
+ LED notification is absolutely rubbish.
My phone is next to my Hero today as the numbers are being ported and I just received an email to my Gmail. With the phone lying vertically under my screen I could barely see the flash from the Sensation (to the extent that I'd already missed one mail) whereas the Hero was flashing away in all it's beauty to let me know.
+ Phone rebooted when taking a photo.
I've only taken a few pics on here, but after taking one of the dog last night with the flash on, the phone instantly turned off and completely rebooted. Maybe it's a one off, but it definitely wasn't good! Will have to keep an eye out for this happening again.
+ Trace seems a bit hit and miss.
I used Swype on my Hero so am assuming I just need to learn how to use the new one. I'll have to work on that one myself although it may be a case of training the phone not to pick out the most obscure word possible when all I want is to spell "hello".
I haven't really used it enough to spot any others, but I'm intrigued as to what other issues people seem to be finding.
...and on a side note I'm really, really missing the trackball that's on my Hero. Selecting text is so sensitive and I keep catching the wrong bit. I feel quite sad letting the little guy go. He's served me so well!! It does feel like a toy now when I go back to it. Lo-res and chunky!

Good call, I was thinking of such a thread myself.
+ LED notification is absolutely rubbish
Click to expand...
Click to collapse
Completely agree.
+ Phone rebooted when taking a photo.
+ Trace seems a bit hit and miss.
Click to expand...
Click to collapse
Can't say I've had either of these. Have taken a lot of photos and about half a dozen 1080p videos, everything seems very stable.
Allow me to add a bug to the list:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.

Is trace supposed to learn from your usage to better predict words in the future?
I agree on the trackball, I used to have a HTC Magic and selecting text is a lot harder now!

sjgore said:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.
Click to expand...
Click to collapse
I had noticed this; I guess it will be fixed in future updates.

Calendar is not sync with Google calendar. Sync setting is on, mail, contact, Picasa, calendar are selected. Only calendar is not working. Is this a bug or Google's problem?
Anyone also this problem? How to fix it? Thanks.
Sent from my HTC Sensation Z710e using XDA App

sjgore said:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.
Click to expand...
Click to collapse
This is quite annoying. I really like the idea of quick access to the camera, if it actually worked.

I don't have this issue with the camera. I did change some of the shortcuts though and may have re-added the camera one myself. Try that, see if it fixes it.
Edit: oh wait, I see what you mean. Only happens when you have a pattern lock...
Trace is useless. I used Shapewriter on my Nexus and it was amazing, but keyboards don't scale well to higher res. Plus it's been off the market for a year, so I'm not holding out much hope for a qHD version.

Vodafone ROM - Has no rosie launcher (like stock rom), I dont actually use the pattern lock, but i have seen the error with the camera launcher, this is a problem too, possibly we may see a fix for this and others with a minor update.

The LED is rubbish, actually borderline pointless. I've not seen it flash once today despite receiving about 5-6 emails. Maybe if the phone is actually facing you in a holder then it would show, but otherwise it may as well not exist.

For some reason my signal seems pretty sketchy on the Sensation. I usually have full at home, but if i'm holding it sometimes I get nothing

PygoShlee said:
For some reason my signal seems pretty sketchy on the Sensation. I usually have full at home, but if i'm holding it sometimes I get nothing
Click to expand...
Click to collapse
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.

agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
Click to expand...
Click to collapse
Just hope its not another iPhone problem.
"Urmm sorry your holding your phone wrong, hence signal problems.."

agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
Click to expand...
Click to collapse
I'm having no issues with signal /:
Just tried holding it in a ton of different ways, stays constant at 2 bars of HSPA in my living room.

agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
Click to expand...
Click to collapse
I had issues with reception on Tmobile US with another phone. Turned out to be an old SIM. Replacement fixed the issue. Just my 2c worth

everyday48 said:
Calendar is not sync with Google calendar. ...
Click to expand...
Click to collapse
Try adding an event to the phone calendar before syncing.
Dave

Sound with video
Has anyone experienced a problem where sound from video cuts out after a short time?
I'm having the issue when playing through the speaker and headphones, on different files and when using different media players.
If I forward the video on slightly the sound returns, almost as if the sound output is going to sleep with inactivity.

Another bug, added few apps on homepage, those apps icon are changed to Android green icon after restarted the phone.
Maybe this problem is caused by moved apps to SD card. I don't know.
Sent from my HTC Sensation Z710e using XDA App

everyday48 said:
Another bug, added few apps on homepage, those apps icon are changed to Android green icon after restarted the phone.
Maybe this problem is caused by moved apps to SD card. I don't know.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
That would be the case. When you create a shortcut it creates a link to a resource on the phone. When you move that resource you get the default icon instead.

Bratag said:
I had issues with reception on Tmobile US with another phone. Turned out to be an old SIM. Replacement fixed the issue. Just my 2c worth
Click to expand...
Click to collapse
thanks. hope it is the sim. my t-mobile sim is great.

dvhttn said:
Try adding an event to the phone calendar before syncing.
Dave
Click to expand...
Click to collapse
It still not sync. When I create new event on phone, it only showed 'pc sync'. In calendar setting, it also only showed pc sync. There is nothing about Google calendar.
Sent from my HTC Sensation Z710e using XDA App

Getting frustrated with bad UI

I had many android phones before and I never had this many issues getting basic things to work.
Most options are not where they are supposed to or not at all. Instead of spamming further threads I figured I will put them all in one place.
On my phone the swipe and none (lock) options are grayed out "Disabled by administrator, encryption policy or credential storage". Huh ? Also I added my smartwatch as trusted device and it still shows lock screen. Also smart lock settings are nowhere to be found.
No way to control music without unlocking (setting it in notification menu didn't work for me).
Standard quick settings menu is missing (even though in review videos it's there). The command center is terrible. It takes too many taps to access certain things.
Default email client doesn't work with office365.
I want to love this phone so bad, but it makes it so difficult.
Does anyone else have any other frustrations ?

OK, I figured how to disable lock screen. In security options I "cleared credentials" and those options appeared.

try swipe up from center bottom for quick settings

I am unable to install 'Evernote' from the play store. I get error code 504. I have tried everything to resolve the issue including vpn from another country without luck. Could anyone out there with a Blu Pure XL please try to install this app to see if they get the same error? Thanks.

Same boat. I even emailed Blu's support about the Evernote issue & the fact that this phone does not have quick charge even though it is advertised as such 2 days ago. Have yet to hear back from them. Gonna call tomorrow.

Thank you. @thomasanderson

tbirdguy said:
try swipe up from center bottom for quick settings
Click to expand...
Click to collapse
Whats interesting about this is every review unit video on youtube prior to release shows the Pure XL with the same swipe down stock lollipop notification window & quick settings as the Nexus 6. I wonder why Blu changed this on the release units to the swipe up quick settings & two tier notification system(not complaining cause I prefer it, just curious), and if that was the reason for the 3 week holdup from the initial release date.
Look at the 3:28 mark on the video: https://www.youtube.com/watch?v=tkCfilwYIEc
ariot said:
Thank you. @thomasanderson
Click to expand...
Click to collapse
You're absolutely welcome. Contacted Blu today. They told me that they would have to look into the quick charge issue and get back to me(yea right), and as far as the evernote app goes I would have to contact the developer. Interesting thing about that is that Evernote doesnt allow you to talk to them unless you are a premium subscriber. LOL! I was not aware of this. Looks like Ill be moving all my notes to Keep or Onenote for the time
being.

Found another annoyance. Led light is blinking green but there is no notifications on the phone and no way to get rid of it unless I disable the led completely. Also autobrightness doesn't work most of the time. On the verge of returning it.
OK restarting fixes the notification, but still...

BLU Pure XL
so far too many apps that work on my Nexus 5 running 5.1.1 but do not install or run on the BLU Pure XL running 5.1.
Out of Milk (sync does not work)
Evernote (504 install error)
I guess I will have to return the BLU. Super hardware, sloppy software it seems.

aim1999x said:
Found another annoyance. Led light is blinking green but there is no notifications on the phone and no way to get rid of it unless I disable the led completely. Also autobrightness doesn't work most of the time. On the verge of returning it.
OK restarting fixes the notification, but still...
Click to expand...
Click to collapse
If you received a text or call, clearing the notifications from the notification bar is not enough. One have to go to the call and touch it to mark it as read. Kind of like an email, it does it for me.

[HELP NEEDED] Some apps not installing, can't click "Next"!??

Friends, Android user of 10 years. Never seen this issue, EVER. Came over from an Axon 7 yesterday. Here's the situation.
Mate 9 US Version B138
Not Rooted or altered AT ALL
Unknown sources is checked in Security
Developer Options enabled
No screen dimmer apps
Blue Eye filter disabled and enabled when this happened
Basically, when trying to install some apps via a File Manager, not the Play Store, some apps are installing like any other would, while others are not letting me click the "Next" button during the installation process. No errors, no other indicators of why? "Cancel" button works fine. While some other APKs even the "Next" button works and everything installs fine.
Like I said... I have never ever seen this weird issue before. The closest was when I had a non root blue light filter app on and the "Install" button wouldn't work, no errors, no other indicators.
Can someone please help? Have you seen this issue before?
Thanks!

Anyone? Thanks guys!

ProFragger said:
Anyone? Thanks guys!
Click to expand...
Click to collapse
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...

goranimo said:
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...
Click to expand...
Click to collapse
Thanks brother, but that wasn't it...

[SOLVED]
For anyone else who may face this issue, here's the solution:
It's similar to the screen dimmer/blue light filter issue. Basically, I was using a custom theme that was skinning the Package Installer. Somehow, the system must have seen this as "drawing" over the application and therefore disabled any app installations. That still does not explain why some APKs were installing, but this is good enough. The fix is to revert to stock theme and install your APK then.
Thanks to anyone that tried to help!

I had the same problem with a theme yesterday - went back to stock because of it. Kind of annoying

jayb082 said:
I had the same problem with a theme yesterday - went back to stock because of it. Kind of annoying
Click to expand...
Click to collapse
I hear ya bud! Even scarier, this issue is not documented anywhere, hope this post helps others! Have you seen this issue with EVERY theme?
Thanks for your input!

I have been having trouble finding themes I like - I like dark themes but then they look terrible in the email app (everything dark except the email body is colored or white which looks bad). Finally found the BWM black & white theme I liked and that had the installer problem. For now, back to stock.

Is it possible that those failed apps needed much more free space on your mobile?

This issue actually occurs if you have any screen filter apps installed in your device. Some apps that are known to cause the apk file installation problem include Twilight, Screen Adjuster, Easy Eye, Darker and Blue Light Filter.
In addition, any persistant overlay may prevent usage of the "install" or "next" button when installing an app from the SD card. Chat heads, floating battery stats, etc are all possible culprits.
This is a safety built into android to prevent an app from popping up an overlay over the required permissions list and showing a "safe" list of required permissions on top of the real list of persmissions that allow it to read your texts, pick your wallet, and root around in your underwear drawer.

goranimo said:
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...
Click to expand...
Click to collapse
James_Watson said:
Is it possible that those failed apps needed much more free space on your mobile?
Click to expand...
Click to collapse
James_Watson said:
This issue actually occurs if you have any screen filter apps installed in your device. Some apps that are known to cause the apk file installation problem include Twilight, Screen Adjuster, Easy Eye, Darker and Blue Light Filter.
In addition, any persistant overlay may prevent usage of the "install" or "next" button when installing an app from the SD card. Chat heads, floating battery stats, etc are all possible culprits.
This is a safety built into android to prevent an app from popping up an overlay over the required permissions list and showing a "safe" list of required permissions on top of the real list of persmissions that allow it to read your texts, pick your wallet, and root around in your underwear drawer.
Click to expand...
Click to collapse
Hey James, thanks for your thoughtful responses. No I definitely have a lot of space, and to your point, this problem is famously known with other phones and with the "Install" button. But two things make it unique:
1. Huawei calls their install button "Next" so this is hard to find a Google solution to.
2. I don't have any of those apps you mentioned, otherwise I would have solved that issue right away. The culprit here was a theme an .hwt file... So that's why I was struggling to find an answer...
Thanks again!

ProFragger said:
Hey James, thanks for your thoughtful responses. No I definitely have a lot of space, and to your point, this problem is famously known with other phones and with the "Install" button. But two things make it unique:
1. Huawei calls their install button "Next" so this is hard to find a Google solution to.
2. I don't have any of those apps you mentioned, otherwise I would have solved that issue right away. The culprit here was a theme an .hwt file... So that's why I was struggling to find an answer...
Thanks again!
Click to expand...
Click to collapse
Another clue for your reference.
As I know, Huawei mate 8 has a feature which is some like those "Bluelight Filter for Eye Care" apps.
Settings - Display - SCREEN - Eye confort.
So, is there this stock blue light filter feature on your phone? If yes, is it possible that the issue resulted from this feature enabling?

James_Watson said:
Another clue for your reference.
As I know, Huawei mate 8 has a feature which is some like those "Bluelight Filter for Eye Care" apps.
Settings - Display - SCREEN - Eye confort.
So, is there this stock blue light filter feature on your phone? If yes, is it possible that the issue resulted from this feature enabling?
Click to expand...
Click to collapse
Yes it exists in the Mate 9 James, and of course I disabled or turned it off... The problem was still there... It's the themes, some of them fool the system into thinking a screen drawing is enabled to it doesn't allow for installation. Strangely, my current custom theme is allowing for installation... :-\

I'm having similar issues. The apps I can't get to install are; Anything from Amazon App store underground app. mSecure app, and various others.
2nd: Phone will NOT pair with external Camera that I have...HTC Re-Cam, or LG 360 Camera.
Sent from my MHA-L29 using Tapatalk

I think I solved the issue today.
Using stock theme app, apply the stock EMUI theme. Reboot phone, than try to install applications.
My thoughts:... any non-stock theme being used/applied creates an overlay. So when the "next" button isn't responding (when the next button is at the top of install screen), it's cause the real button is located on the bottom right.
Sent from my MHA-L29 using Tapatalk

App:Always on Edge. Using notch cutout for notifications.

Hey guys.
Stumbled upon this on YouTube. Bought the app and I can confirm that it works.
This is the app: https://play.google.com/store/apps/details?id=com.used.aoe
Here's the video I found on YouTube:
I managed to get it setup just the way I like. The guy in the video is a bit hard to understand but the video is good enough to get you started.
If your looking for a deeper dive into the optimal configuration process try this thread
https://forum.xda-developers.com/s10-plus/how-to/workaround-missing-notification-led-edge-t3919286
Enjoy!

thanks a lot =)
But is it posible to set different colors for different apps?
for example
green = whatsapp
blue = facebook ....
UPDATE: there is an option .... "when a notification comes" there you got the option "select enabled aps ots color and time" the blue button =)

neigo said:
thanks a lot =)
But is it posible to set different colors for different apps?
for example
green = whatsapp
blue = facebook ....
Click to expand...
Click to collapse
Yes

Thanks for the effort.
Just tried it, buggy as hell and didn't play nice with my lock screen. Also every 30 seconds the screen would flicker.
I'll keep an eye on it and maybe try again after more refinement.

bomp306 said:
Just tried it, buggy as hell and didn't play nice with my lock screen. Also every 30 seconds the screen would flicker.
I'll keep an eye on it and maybe try again after more refinement.
Click to expand...
Click to collapse
I had nothing but issues out of the app. Notifications wouldn't notify, the lock screen turned on and off randomly, there were no edge lighting effects no matter what I adjusted. I even tried to use the camera cutout, it again did not work.
This is a VERY bloated app, containing a LOT of features and options that frankly, are of no use to me or of no interest to me. I want an app that it's ONLY purpose is to alert me when I get messages, calls, and email. one that does not have so much bloat so that the developer can focus on the feature that is most sought after at the moment.
Just my two cents.
tl;dr App is junk, has too much junk, we need a debloated app.

It's a start...
b3y0ndd34th said:
I had nothing but issues out of the app. Notifications wouldn't notify, the lock screen turned on and off randomly, there were no edge lighting effects no matter what I adjusted. I even tried to use the camera cutout, it again did not work.
This is a VERY bloated app, containing a LOT of features and options that frankly, are of no use to me or of no interest to me. I want an app that it's ONLY purpose is to alert me when I get messages, calls, and email. one that does not have so much bloat so that the developer can focus on the feature that is most sought after at the moment.
Just my two cents.
tl;dr App is junk, has too much junk, we need a debloated app.
Click to expand...
Click to collapse
Come on! This app might not be right for you, but the developer should at least be given some credit/thanks for the effort taken to solve a problem, for which several users are seeking a not really forthcoming solution from Samsung. You "want an app...", but the developer created something and shared it. Granted, the app has far too many options and choices, but I was able to get it working to my satisfaction. Let's be thankful first .
- Paul

cmexec said:
Come on! This app might not be right for you, but the developer should at least be given some credit/thanks for the effort taken to solve a problem, for which several users are seeking a not really forthcoming solution from Samsung. You "want an app...", but the developer created something and shared it. Granted, the app has far too many options and choices, but I was able to get it working to my satisfaction. Let's be thankful first .
- Paul
Click to expand...
Click to collapse
Okay, okay, okay. I may have been a little harsh. I didn't mean to demean to developer. I am very thankful they have taken the time to create this app out of the kindness of their heart, as well as make the app free. I appreciate the work they have done and I would even donate if I could get the app to work; however it's not very user friendly tough, and in my opinion, could use a lot of work on many different aspects.
My main issue with the app is that it does not work as intended. I have tried using the youtube video settings, playing with options, etc.
I download and re-install this app about 5 times a day in hopes that MAYBE one time I can get it to function as intended. But I do not get any kind of Edge lighting or Notch cutout alert when I get messages, and that is the sole purpose of my attempts with this app, if I could find something similar or something that better served this purpose I would use it instead.
Sometimes, while using the apps lock screen, it will display the little icon and the message but then it goes away, and doesn't re-alert like it is suppose to, and the light affects do not appear. I have tried leaving it as the stock color and using a custom color. I have tried using the app lock screen, I have tried using the settings within the app to let it manipulate the wallpaper and lock screen, tried it with an image and also just a black background. I never even delved into setting different colors for apps, I can't get the dang notifications to work!
end rant

Do you have edge light on? Worked for me first try. I am not saying its 100% but for free and for now to wait to see if Samsung might give us we want I will leave it on my phone.

hello,
with this app is there a setup to leave the screen off when a notification comes in and only the cam ring turns on then?
thanks

m8980 said:
hello,
with this app is there a setup to leave the screen off when a notification comes in and only the cam ring turns on then?
thanks
Click to expand...
Click to collapse
Yes

it is working a bit strange for me as well. I've managed to get it to ALMOST work how I want, but I can't figure out why it will do random things
-- for a while it was turning on my screen when the edge lighting came on, which was pointless. I changed a lot of settings in troubleshooting, but I'm not sure what I did to fix it
-- also, it does notify every 30 seconds even though I have no new notifications. that one I haven't figured out yet
It does work as advertised though, despite the bugs I can't fix. It will either light up my edge lighting or the notch around the camera (which I prefer). so props to the dev for figuring that part out and here's to hoping the rest of the bugs get worked on the S10 (and my S10+). it seems to be working for other devices (I originally found it here for the oneplus)

dragonOL2 said:
it is working a bit strange for me as well. I've managed to get it to ALMOST work how I want, but I can't figure out why it will do random things
-- for a while it was turning on my screen when the edge lighting came on, which was pointless. I changed a lot of settings in troubleshooting, but I'm not sure what I did to fix it
-- also, it does notify every 30 seconds even though I have no new notifications. that one I haven't figured out yet
It does work as advertised though, despite the bugs I can't fix. It will either light up my edge lighting or the notch around the camera (which I prefer). so props to the dev for figuring that part out and here's to hoping the rest of the bugs get worked on the S10 (and my S10+). it seems to be working for other devices (I originally found it here for the oneplus)
Click to expand...
Click to collapse
you need to disable edge lighting in setting to use this app or else it will conflict since this app does wake up the screen while edge lighting is not.
if u enable both that mean this app waking up the screen, then edge lighting will also showing (coz edge lighting while screen is on is applied). you will have both notification then

psy07 said:
you need to disable edge lighting in setting to use this app or else it will conflict since this app does wake up the screen while edge lighting is not.
if u enable both that mean this app waking up the screen, then edge lighting will also showing (coz edge lighting while screen is on is applied). you will have both notification then
Click to expand...
Click to collapse
thanks! Not sure if it was changing that setting that helped, or their recent update I got yesterday, but the weird behavior has seemed to subside for a bit... I'll give it a few more days of testing to see if I can find anything else weird, but so far so good. I might also try swapping out the default color with individual colors for each app soon. Glad the dev seems to be open and receptive to feedback and willing to keep his app updated to fix various bugs found

The Reminder Notification Option
Has anyone successfully gotten the reminder option to work? When used, this is supposed to repeat the notification lighting for a brief period, if a notification had been unanswered for a period of time (30 or 60 seconds - I think). However, I could not get that to work - or at least replay the lighting. incidentally, I notice that Sakitech did not "fully" demo this feature in his Youtube tutorial. He mentioned it (at about 6:08), but did not show it working, I suspect (only speculating...) that he edited it out of the video because it does not work properly.

If anyone has the right settings for **** please share.

DetoxVenom said:
If anyone has the right settings for **** please share.
Click to expand...
Click to collapse
Did you whatch the video in the OP? It's sorta thorough.
Sent from my SM-G975W using XDA Labs

View attachment 4734017
cmexec said:
Has anyone successfully gotten the reminder option to work? When used, this is supposed to repeat the notification lighting for a brief period, if a notification had been unanswered for a period of time (30 or 60 seconds - I think). However, I could not get that to work - or at least replay the lighting. incidentally, I notice that Sakitech did not "fully" demo this feature in his Youtube tutorial. He mentioned it (at about 6:08), but did not show it working, I suspect (only speculating...) that he edited it out of the video because it does not work properly.
Click to expand...
Click to collapse
Use these settings and save.

rogerandgina said:
View attachment 4734017
Use these settings and save.
Click to expand...
Click to collapse
Thanks! The only setting I have differently is "double top to close" instead of "swipe up to close". Otherwise, I have been using these exact settings . As usual, at the moment that the screen should display the reminder, all that happens is the phone vibrates, but the light is not illuminated or display any visible interaction with the AOE lighting app.

cmexec said:
Thanks! The only setting I have differently is "double top to close" instead of "swipe up to close". Otherwise, I have been using these exact settings . As usual, at the moment that the screen should display the reminder, all that happens is the phone vibrates, but the light is not illuminated or display any visible interaction with the AOE lighting app.
Click to expand...
Click to collapse
Yeah, I see what you mean. My app as well will not work properly. I don't know what is going on? I have reached out to the developer and still not able to resolve the issues. The app starts out good but then goes rogue after awhile. I thought it was good lock messing it up but I was wrong. I give up for now.

cmexec said:
Thanks! The only setting I have differently is "double top to close" instead of "swipe up to close". Otherwise, I have been using these exact settings . As usual, at the moment that the screen should display the reminder, all that happens is the phone vibrates, but the light is not illuminated or display any visible interaction with the AOE lighting app.
Click to expand...
Click to collapse
Try turning off the "Manually only when I want it, I open the app". Also change the "When a notification comes" "And screen is off" to "Always off or on". Be sure you have turned off the Edge lighting in your phone settings.
What I was finding is when a notification would come in, it would light up the screen for a second and this would cause the app not to show the notification because I set it to "And screen is off" condition causing several notifications, if not all, to make the app not work. Once I changed to it to either/or, it has been working great for me. Hope this helps

Do notifications work with screen off or not?

Hi all. In this Video the reviewer states that he isn't getting any notifications with the screen off. Also it is a problem for one of our members. Is anyone else having these hassles? Do you get incoming text, email AUDIO notifications without waking the phone?

Hi
I have no issue with notification at all..
Even when screen is off ..
U do have to active notification from each app setting and alow all permissins...
Also keep in maind to keep app running remove battery restriction from app setting also..
All will work normal

Working for me but I did need to grant WhatsApp and Trurcaller lots of permissions.
I even got True Edge installed for a visual way to get notified and that works brilliantly with the device asleep with screen off.
I was a bit surprised at the extra level of permissions needed. It's all gravy now, but I could see why a reviewer or somebody unaware would get caught out
But yes, I am getting notifications with the screen off in sound and visually, without having to wake the phone.

Indeed at first I wasn't getting any notifications but then I discovered you need to go into the app info and give permission for notifications and turn off battery saver.. now it works perfect and only for the apps I want

The video the OP posted is exactly whats happening to me. I have all the settings as described. Battery saver turned off and even when into each apps settings and allowed ALL permissions just to see if it would work. As the video says, notifications come, but you have to wake the device to see them, there is no sound or anything on screen until the device is woke. Exactly as the video describes. I do hope its fixed soon, I am back to using my Note 5 whilst my beautiful 10 Ultra sits in its box.

Burginthorn said:
The video the OP posted is exactly whats happening to me. I have all the settings as described. Battery saver turned off and even when into each apps settings and allowed ALL permissions just to see if it would work. As the video says, notifications come, but you have to wake the device to see them, there is no sound or anything on screen until the device is woke. Exactly as the video describes. I do hope its fixed soon, I am back to using my Note 5 whilst my beautiful 10 Ultra sits in its box.
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Click to collapse
Have you undone your earlier modifications to the phone (copying files from phone to phone etc)?
You have two problems and the one to ignore for now is louder notifications. It's notifications at all.
It isn't something to fix from Xiaomi's view and it is always worth learning the software. I don't like it myself... It can be cloying etc.
But the default behaviour is to opt in to notifications. It's working as intended. That said look where we are, it's just your problems are a special case. No biggie, let's fix this!
You have an outstanding issue clouding this where you are trying to use unexplained files on the device (like seriously what format are they? Does it work in Music or anything? Have you tried removing them?)

Took a while but I get all my notifications now when screen is off, see 2vattached screen shots

Thanks all for answering my question! I think this is my last question before buying from Liaow.com, if the syncing isn't a constant problem. Does anyone have a major syncing problem as explained in this review? Once or twice a day I can deal with. I check the calendar throughout the day like most people. However if I get busy and forget, missing calendar events/alarms wouldn't work for me. I'd be forced to use my work iPhone<shudder> for calendar events lol.

Sathelp said:
Took a while but I get all my notifications now when screen is off, see 2vattached screen shots
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Click to collapse
How did you get the icons to show on the lock screen?
Mine doesn't. Quite annoying.
Also sometimes the lockscreen doesn't show me notifications even tho they are there.. :s

I have no issues with icons displaying while locked. You do need to enable them and ensure they start automatically and power control is turned off for the app. It has been much easier in the EU ROM for some reason.

Solution!
Here is the thing that helped me with the same notification issue! Just google "xiaomi mi 10 ultra notifications" and in the top 5 links you'll probably find an article from: theunpopulartraveller. It explains the settings, and they need to be accessed by pressing and holding the app icon ^ app info.
Don't give up, try and you'll get the sounds from needed apps back. And ye, actually now I find the way Xiaomi did it much more convenient: I just turned on notifications for 2 apps, and all the rest are silent, while previously I had to turn off all the rest of the apps (much more than 2, definitely) not to get disturbed by all the bull****.

EU Rom doesn't have the "importance" option at 30/31

Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.

AerationCheese said:
Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.
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Click to collapse
Disable adaptive notifications from setting. I dont know what google thinking when creating such feature.
it basically interrupt the whole notification process. Using so called Ai to decide, when to give you notifications or when not to. But most of the time it pick wrong decision and delay our notification altogether.
This is android feature since Q thus also causing problem on Pixel phone. On xiaomi seems like it suddenly got worse on Android 11

AerationCheese said:
Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.
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Click to collapse
How did u manage to roll back to 12.0.15?

Get over to the EU ROM version. Lock screen notifications work fine.
Have you checked each notification that it has no battery optimisation set, also, check in notifications that each one has access to the lock screen. Since A11, notifications have been a pain but for some reason they do work much better on the EU ROM.

Sathelp said:
Get over to the EU ROM version. Lock screen notifications work fine.
Have you checked each notification that it has no battery optimisation set, also, check in notifications that each one has access to the lock screen. Since A11, notifications have been a pain but for some reason they do work much better on the EU ROM.
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There are issues for Gpay and some banking / local safetynet apps for EU ROM which i do not wish to live with.
Somehow the props file in the eu rom causes those issues.
i am probably going to rollback to 12.0.15... now is the excruciating 160 hours wait for unlock.

You obviously don't follow the EU forums. GPay works, safeynet works and my UK bank works. But you also get everything plus more than the Chinese stock and all updates are based on both weekly and stable stock ROMs respectively.

Sathelp said:
You obviously don't follow the EU forums. GPay works, safeynet works and my UK bank works. But you also get everything plus more than the Chinese stock and all updates are based on both weekly and stable stock ROMs respectively.
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Click to collapse
i don't follow it to the tee, but i've seen some reports of some users not able to use gpay out of the stable roms.
that's why.. too much trouble.. i'll see what i can do when the unlock timer is up..