Database Info

IMEI number changed from rom

I have been a flash oholic for the past year and for the first time when i go off work today i had no service and looking into it my imei number does not match what is on the back of the phone. I have not flashed anything since yesterday and it worked very good all day until 5:00. Any ideas?

kwalseth said:
I have been a flash oholic for the past year and for the first time when i go off work today i had no service and looking into it my imei number does not match what is on the back of the phone. I have not flashed anything since yesterday and it worked very good all day until 5:00. Any ideas?
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yes, been getting a lot of calls about this today, not specific to just the captivate, multiple Galaxy S phones from multiple carriers, does your IMEI end in 6400000?

Thread closed
Do not crosspost. Continue this discussion here, in Q&A, where it belongs.

IMEI is wrong
-deleted-

Verizon is sending my 4th GSIII

First one was hacked almost immediately. Ended up perma-roaming with an IMEI of 0.
They replaced that with a new one. Of course they wanted to re-up my contract and steal my unlimited data. I looked the guy dead in the eye and said "No, that's unacceptable." He said "but unlimited data isn't in the system." I said "There's no 'system' to it. I take my old SIM, put in in a new phone, and walk out." Then he wanted to tell me that wouldn't work, until I grabbed my old phone, SIM, and threw it in the new phone. Then the manager walked up and said I could go.
That phone lasted until yesterday. Capacitive touchscreen starts acting up. Reboot, nothing. Turn it off for a while (CM10 was running hot), and it started working for just a couple of minutes. Restored to stock and it stopped working all together.
Took that to the store, and they were nice once they figured out that this one didn't come from online, but another store. Then they realized it was out of 14 days so it had to be a refurb. Wanted to ship it with free 5 day, but I paid $15 for it to get here by 10am this morning. Not a bad deal, over all.
Refurb arrives this morning, pull the SIM, battery, etc from the old one, and boot it up. Capacitive layer works properly, so that's good. Skip all the My Verizon and Google stuff, because I want to get everything tested. Open a few apps, good. Press physical home button....
NOTHING. Press it again. Nothing. Third time (really pressing hard this time), it pauses for a few seconds then slowly crawls back to the homescreen.
Freaking refurb. I call up verizon and they were super nice. Explained this was my 3rd phone, and they are overnighting another GS3 for free. Let's hope this lasts a little longer.
Edit: just realized this was my first actual post! I've been a member here since I got my first smart phone: an HTC Touch with WM 6!

I'll bet those VZW reps are loving to see you come through the door :laugh:
It's amazing how easy it is to get into the refurb vortex and not be able to get out. As you've seen, device after device has some inconspicuous issue that requires a return. These forums are loaded with these stories.
Hopefully the next one will be the one that keeps you happy, out of the VZW stores, and out of that vortex.

A QPST backup would have kept you out of this loop lol. So sorry to hear the struggle!

con247 said:
A QPST backup would have kept you out of this loop lol. So sorry to hear the struggle!
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Yeah, I was in IRC while switching to CM10. invisibleK tried to help me out, but this was before the EFS or QPST fixes.

I too got the IMEI of 0 prior to QPST backups (ironically I got it from a TW rom, never flashed a AOSP rom. I think it was the lean Kernal.) I tried restoring my efs.sbn but I am stuck in roaming. If I Odin back to stock and take my phone back to a VZW will they give me a new one?

I got Verizon to do an even swap form a GNEX to a GS3 because of the connectivity issues it has had...free upgrade

no wonder verizon doesnt like people rooting their phones. op's fault

First two refurbs were your fault, hopefully with this 4th one it'll act right, and you won't mess it up.

luke1333 said:
no wonder verizon doesnt like people rooting their phones. op's fault
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Yeah, I'd like to say it's vzw's fault for locking things down, but it happens on other networks as well. Looks like a Samsung issue.
Jothen2002 said:
I got Verizon to do an even swap form a GNEX to a GS3 because of the connectivity issues it has had...free upgrade
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Hah, I tried to switch to a gnex and they talked me out of it.
tgom222 said:
I too got the IMEI of 0 prior to QPST backups (ironically I got it from a TW rom, never flashed a AOSP rom. I think it was the lean Kernal.) I tried restoring my efs.sbn but I am stuck in roaming. If I Odin back to stock and take my phone back to a VZW will they give me a new one?
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Click to collapse
Yeah, they should replace it, just play dumb and make sure you're on stock. But you'll end up with a return if it's been more than 14 days, and you really don't want that. Instead, just use QPST to write your IMEI to your phone. You don't need a backup, just the number on the back of the phone.
Neverendingxsin said:
First two refurbs were your fault, hopefully with this 4th one it'll act right, and you won't mess it up.
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How is a faulty capacitive layer on a touchscreen my fault? A ROM doesn't make a touchscreen go bad.

[Q] My story with the SIII on Verizon, HELP?

It was upgrade time, so I decided to buy the S3. In the event of getting it, I could not get it to activate, so the next day, I took it to Verizon to do it. I rooted it and did all that jazz. Then about two weeks later (If that), I decided to try a MIUI build. Why not? It worked pretty well, then noon the next day, I didn't get service. My thought was that it was the SIM card. I took it to Verizon to find out that they had to factory reset it to fix it, I was beyond ticked off... So they did it, that did nothing. The guy told me my phone is "Fried" and that he will send a new one. He told me this last Tuesday. He said it would be at my house that Friday, It came today... (Wednesday). So obviously, I was upset that I waited 5 days in advance. I opened the box to see a refurbished Galaxy SIII with no back and no battery. Is Verizon trolling me now? I decided to go get my old S3 from Verizon and fix it myself. Any ideas on what is wrong with it? It had an R above the bar signal. I can include a screenshot of the carrier status that I took of it later.

so put your battery and back on the new phone (which is probably refurbished)....?
edit: see link below for help if you acquire your old phone. relentles beat me to it

LegoFarmer said:
It was upgrade time, so I decided to buy the S3. In the event of getting it, I could not get it to activate, so the next day, I took it to Verizon to do it. I rooted it and did all that jazz. Then about two weeks later (If that), I decided to try a MIUI build. Why not? It worked pretty well, then noon the next day, I didn't get service. My thought was that it was the SIM card. I took it to Verizon to find out that they had to factory reset it to fix it, I was beyond ticked off... So they did it, that did nothing. The guy told me my phone is "Fried" and that he will send a new one. He told me this last Tuesday. He said it would be at my house that Friday, It came today... (Wednesday). So obviously, I was upset that I waited 5 days in advance. I opened the box to see a refurbished Galaxy SIII with no back and no battery. Is Verizon trolling me now? I decided to go get my old S3 from Verizon and fix it myself. Any ideas on what is wrong with it? It had an R above the bar signal. I can include a screenshot of the carrier status that I took of it later.
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Click to collapse
Seems to be happening with a lot of people and MIUI. It happened to me (though I wouldn't touch MIUI) and after days of messing with it I finally took it in to verizon and they swapped it. They made it very clear that it would ship without a battery or backplate.
I found this thread the other day and I think it would have helped me if I had seen it a few weeks ago. Maybe it can help you:
http://forum.xda-developers.com/showthread.php?t=1984608
Good luck!

Relentless D said:
Seems to be happening with a lot of people and MIUI. It happened to me (though I wouldn't touch MIUI) and after days of messing with it I finally took it in to verizon and they swapped it. They made it very clear that it would ship without a battery or backplate.
I found this thread the other day and I think it would have helped me if I had seen it a few weeks ago. Maybe it can help you:
http://forum.xda-developers.com/showthread.php?t=1984608
Good luck!
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Click to collapse
I just did all that, tyvm. It works again. My only issue is that I cannot get the bootloader to unlock. In EZ Unlock, It says unlocked but when I reboot, it will say unlocked if I open it again. I think it's something with superuser.

LegoFarmer said:
I just did all that, tyvm. It works again. My only issue is that I cannot get the bootloader to unlock. In EZ Unlock, It says unlocked but when I reboot, it will say unlocked if I open it again. I think it's something with superuser.
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glad you got it fixed. theres certain versions that work and some that dont with EZ unlock. check the downloads thread for the one that works. i think it was version 1.2. if you did that maybe someone has a better answer. i think there is a manual way to unlock too.

ddurandSGS3 said:
glad you got it fixed. theres certain versions that work and some that dont with EZ unlock. check the downloads thread for the one that works. i think it was version 1.2. if you did that maybe someone has a better answer. i think there is a manual way to unlock too.
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Version 1.2 is the correct one to use, at least until the dev fixes what messed up. Until he specifically posts that he has fixed it though it would be in your best interests to stay with 1.2.
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shangrila500 said:
Version 1.2 is the correct one to use, at least until the dev fixes what messed up. Until he specifically posts that he has fixed it though it would be in your best interests to stay with 1.2.
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I tried it. When I click Unlock, it says "Bootloader unlock failed! Are you rooted?" but I know I'm rooted

Try starting the superuser app first. I'm glad you fixed your problem. I was struggling all day yesterday but I was able to fix. When I flashed synergy it made a backup of my EFS so when I flashed miui and get that R, I just flash the zip and it works again. But before I figured that out I Odin backed to stock but realize it's not necessary anymore.
Sent from my SCH-I535 using xda premium

Same thing happened to me. i went to Verizon and they swapped the phone for me. I actually wanted the refurbished phone though cause my phone took a couple of falls before and got scratched. Now its back to looking new.

OP, I had the same problem after installing MIUI, and I believe it was my phones IMEI getting wiped from messing with something in the network settings. I had followed the guide to back up IMEI beforehand, so I just restored it to fix.

[Completed] HTC One M9 no longer on sprint network after flashing custom ROM

Hey guys, i'm going to copy/paste my post from Tom's Hardware (I felt this may be a better place for the question):
Alright, so, i've been all over google the last two days and I just can't seem to find the right person/post having the exact same problem I am so I figured I'd ask myself.
So, as part as my effort to complete one of the various project I have going on around the house, I rooted and flashed custom recovery on my HTC One m9. Then, I flashed skydragon 10 onto it. This part seems to be fine and dandy.
But I just realized that I have ZERO Sprint software or options on my phone. As in, I can't update my profile and prl (the option is gone), I have no operator or mobile data, and my sim card appears to not be recognized as a Sprint SIM. How do I return those options and my phone's "identity"?
I tried various MMI codes to try and update PRL or somehow get my sprint profile back, but it just says "phone connection error or invalid MMI code". Of course, I assume I'm using MMI codes since that's what my phone's calling them (##72786# or something or other). But, right now, I don't really trust my phone.
As far as first experiences go with ROM flashing, this part has been a nightmare. It's like my phone is having an identity crisis and doesn't know that it's Sprint. I feel like shaking it and screaming "Damn it, Carl, you're not a tablet! You're a Sprint Phone!".
I literally feel 2 steps away from a solution, but I feel like I forgot to do something after flashing the ROM.
Here's what I know so far:
All my settings appear correct (APN, Phone Identity, Software Information)
If I search for Network Operators, Sprint comes up (there are 3 more with X's on them, assuming because it's not carrier-unlocked), but when I try to register, it just says the SIM is not a Sprint SIM i.e. my phone has lost it's identity.
As I'm certain you realize, I don't know much at this point. I saw a lot of answers and jargon and I know what it all means, I just don't know what to apply to my problem specifically. I haven't tried much beyond messing with settings since I'm trying to be cautious., but gosh darn (substitute the appropriate swear).
As far as backups go, I have none. I didn't realize that you could back up the stock ROM (not a single one of many guides mentioned nandroid, which I thought was the android folder misspelled, nor an EFS backup, which I thankfully, don't need... hopefully)
UPDATE: So, my phone keeps the annoying as 2am alarm I'm too lazy to get rid of, but ditches it's wireless carrier. Some priorities...
ACTUAL UPDATE: I'm going to call Sprint and see if I can have my SIM reactivated. First solution I've found that makes a little sense. Will post update later.

the_lost_dev said:
Hey guys, i'm going to copy/paste my post from Tom's Hardware (I felt this may be a better place for the question):
Alright, so, i've been all over google the last two days and I just can't seem to find the right person/post having the exact same problem I am so I figured I'd ask myself.
So, as part as my effort to complete one of the various project I have going on around the house, I rooted and flashed custom recovery on my HTC One m9. Then, I flashed skydragon 10 onto it. This part seems to be fine and dandy.
But I just realized that I have ZERO Sprint software or options on my phone. As in, I can't update my profile and prl (the option is gone), I have no operator or mobile data, and my sim card appears to not be recognized as a Sprint SIM. How do I return those options and my phone's "identity"?
I tried various MMI codes to try and update PRL or somehow get my sprint profile back, but it just says "phone connection error or invalid MMI code". Of course, I assume I'm using MMI codes since that's what my phone's calling them (##72786# or something or other). But, right now, I don't really trust my phone.
As far as first experiences go with ROM flashing, this part has been a nightmare. It's like my phone is having an identity crisis and doesn't know that it's Sprint. I feel like shaking it and screaming "Damn it, Carl, you're not a tablet! You're a Sprint Phone!".
I literally feel 2 steps away from a solution, but I feel like I forgot to do something after flashing the ROM.
Here's what I know so far:
All my settings appear correct (APN, Phone Identity, Software Information)
If I search for Network Operators, Sprint comes up (there are 3 more with X's on them, assuming because it's not carrier-unlocked), but when I try to register, it just says the SIM is not a Sprint SIM i.e. my phone has lost it's identity.
As I'm certain you realize, I don't know much at this point. I saw a lot of answers and jargon and I know what it all means, I just don't know what to apply to my problem specifically. I haven't tried much beyond messing with settings since I'm trying to be cautious., but gosh darn (substitute the appropriate swear).
As far as backups go, I have none. I didn't realize that you could back up the stock ROM (not a single one of many guides mentioned nandroid, which I thought was the android folder misspelled, nor an EFS backup, which I thankfully, don't need... hopefully)
UPDATE: So, my phone keeps the annoying as 2am alarm I'm too lazy to get rid of, but ditches it's wireless carrier. Some priorities...
ACTUAL UPDATE: I'm going to call Sprint and see if I can have my SIM reactivated. First solution I've found that makes a little sense. Will post update later.
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Click to collapse
Hello,
Thanks for using XDA Assist.
Do you own the Sprint One M9 or the International one?
___
v7
XDA Assist

The Sprint version.

the_lost_dev said:
The Sprint version.
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Moving your thread to Sprint HTC M9 Q&A,Help and Troubleshooting
Skydragon is for the international HTC M9.You can find the development for your device in Sprint HTC M9 Android Development.Reflashing stock or any compatible ROMs should solve the issue.
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XDA Assist

Are you serious? That's it? But... I just got to like skydragon... Ah well. Here I was thinking it had to do with flashing the radio's firmware. So glad I didn't do anything like that. Thanks for you help!

Guys, I need help with OPO

Hello, my mom really wanted a new phone fast because right now she uses an old samsung and it's has some problems but for her phone is in need because of work... So in eBay we found an awesome deal! OnePlus One auction, and we won that phone only for 37 pounds. Phone has to come tomorrow, but I was scrolling through eBay and I wanted to read some feedbacks on seller again so I went to OPO information and then I readed that phone doesn't pick up any network. So, I know that mother will kill me because network will not work. So I wanted to ask, is there any way fix that fast without any parts changing? Just change something in settings and it will work?

Are you serious dude?
Ever heard of "If it looks too good to be true, then it probably is"?
If it was that easy to fix then it would have been sold for far more than £37. Basically, no chance of fixing it in settings I'd guess, but you could try flashing a factory ROM image and praying lots.

Not sure until you actually get the phone and see what's wrong with it.

Soo, phone came and any sims doesn't work on him. So we took it to the repair, they told that they will see if they can fix it. So we waited until next day, they told that they will try to fix it until today. We came to the repair and they told that they changed the sim tray and problem still exist and they said to us to wait until tomorrow if phone gets any better they will call us. But my mom wanted to know, can be that problem can't be fixed at all?

Does the phone show IEMI in Settings/About Phone/Status/IEMI Information? "do not post your IEMI" just let know if does.
For the price you've paid inc the repair you could have got a Nexus 5 in good condition on Ebay.

stylez said:
Does the phone show IEMI in Settings/About Phone/Status/IEMI Information? "do not post your IEMI" just let know if does.
For the price you've paid inc the repair you could have got a Nexus 5 in good condition on Ebay.
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I think so that it shows IMEI, I can't check right now because phone is teardowned and I saw that antenna was corrupted so we gonna changed it on Thursday and what about nexus 5, we could get it but only 16gb but my moms needs more memory so .
And more about IMEI, last time when I checked IMEI was in place but I don't know what about last time when I restored the phone after flashing ROMs .

If you have TWRP installed try backing up the EFS partition. That's where the IMEI is stored.

There's no more problems after antenna change, thanks everyone who tried to help!