Guys, I need help with OPO - ONE Q&A, Help & Troubleshooting

Hello, my mom really wanted a new phone fast because right now she uses an old samsung and it's has some problems but for her phone is in need because of work... So in eBay we found an awesome deal! OnePlus One auction, and we won that phone only for 37 pounds. Phone has to come tomorrow, but I was scrolling through eBay and I wanted to read some feedbacks on seller again so I went to OPO information and then I readed that phone doesn't pick up any network. So, I know that mother will kill me because network will not work. So I wanted to ask, is there any way fix that fast without any parts changing? Just change something in settings and it will work?

Are you serious dude?
Ever heard of "If it looks too good to be true, then it probably is"?
If it was that easy to fix then it would have been sold for far more than £37. Basically, no chance of fixing it in settings I'd guess, but you could try flashing a factory ROM image and praying lots.

Not sure until you actually get the phone and see what's wrong with it.

Soo, phone came and any sims doesn't work on him. So we took it to the repair, they told that they will see if they can fix it. So we waited until next day, they told that they will try to fix it until today. We came to the repair and they told that they changed the sim tray and problem still exist and they said to us to wait until tomorrow if phone gets any better they will call us. But my mom wanted to know, can be that problem can't be fixed at all?

Does the phone show IEMI in Settings/About Phone/Status/IEMI Information? "do not post your IEMI" just let know if does.
For the price you've paid inc the repair you could have got a Nexus 5 in good condition on Ebay.

stylez said:
Does the phone show IEMI in Settings/About Phone/Status/IEMI Information? "do not post your IEMI" just let know if does.
For the price you've paid inc the repair you could have got a Nexus 5 in good condition on Ebay.
Click to expand...
Click to collapse
I think so that it shows IMEI, I can't check right now because phone is teardowned and I saw that antenna was corrupted so we gonna changed it on Thursday and what about nexus 5, we could get it but only 16gb but my moms needs more memory so .
And more about IMEI, last time when I checked IMEI was in place but I don't know what about last time when I restored the phone after flashing ROMs .

If you have TWRP installed try backing up the EFS partition. That's where the IMEI is stored.

There's no more problems after antenna change, thanks everyone who tried to help!

Related

[Q] I cant find anywhere to get my phone fixed can someone help please?

Hi guys,
I have Samsung Galaxy S i9000 I'll cut to the chase I flashed it with ODIN one click for the AT&T Captivate. "Yes I am numpty"
I've looked but I can't find anyone in the UK that repairs bad flashes of this type.
Is it time to bin it and buy a new phone or is there anyone out there that I can pay to get this repaired please?
if you need any further details about the phone please ask.
Kindest regards,
stanneh.
While I dont know where you could get help for that problem...if possible I'm sure someone here at xda could help?
Think of this as a learning experience and be careful of what you put on your phone and be sure to do some prep reading before doing so. While I'm no expert at this stuff, I figured that was the least I could do before rooting my g2 and oc'ing it.
Good luck getting it fixed btw!
A little update for you all.
I gave Samsung UK a call and was straight up with them told them exactly what I had done.
well I did say I had no idea what I was doing but acknowledged that what I have done voids the warranty and offered to pay any fee's to get the phone repaired.
The man on the phone was very kind and said they will repair it under warranty for me and that I have to take it in to a Carphone warehouse store in Cardiff UK to get it repaired.
I will keep you all up to date on how that goes.
Regards,
Stanneh.
Is your phone dead? does it turn back on to the recovery mode or download mode?
Hi,
No its not dead but the boot loader it has now is from another phone.
I flashed it with ODIN One Click my bad but I'm not the only numpty to have done it.
After reading many forum posts there's a few of us who did this and currently there is no way to recover it.
I just took it to the Carphone Warehouse service centre they were unable to restore it there so they have sent it back to Samsung to be repaired.
I imagine it going to cost me and I don't mind paying for my mistake.
Regards,
Stanneh.
Hi again,
Just a quick update!
So I took my phone back to the Carphone Warehouse and they had to send it off as the couldn't correct the issue in house.
I had an email the next evening to say my phone was fixed and ready to be picked up at the store. When I got there they pulled out the same phone Identifiable by markings and it was fixed!! I don't know if they put a new motherboard in there or just managed to flash it back but it took all of two days for them to do it and it was all done for free under warranty.
I have since rooted the phone just fine.
Before I bricked it I had rooted it and used OCLF to format it with ext2 which worked awesome the speed was unbelievable but I hear with the Android 2.3 update they are changing to the ext4 file system anyway I am just going to wait for that now. I just don't want to take any more risks.
For the record the initial bricking of my phone was when I decided to install Voodoo just for the audio features but it never booted after that I think because I had ext2 file system from OCLF?
but that was the start of the problem then I was a numpty and used Odin one click to try and recover the phone and then totally bricked it with the AT&T loop.

[Q] Sim Card/SD cover replacement

Hey so I was swapping SD cards out and cracked my cover. Still in one piece but cracked directly in the center of the cover.
I have a warranty store about 10 minutes from me. I am rooted and I was wondering if I should just call for a new one over the phone or just take it to the warranty store and ask for another one.
I don't want to root to stock in fear of having them see what I have going on and screw me over...
What do you guys think?
Also, havent noticed if it has effected actual signal strength yet..
noobfail said:
Hey so I was swapping SD cards out and cracked my cover. Still in one piece but cracked directly in the center of the cover.
I have a warranty store about 10 minutes from me. I am rooted and I was wondering if I should just call for a new one over the phone or just take it to the warranty store and ask for another one.
I don't want to root to stock in fear of having them see what I have going on and screw me over...
What do you guys think?
Also, havent noticed if it has effected actual signal strength yet..
Click to expand...
Click to collapse
I don't think they'll need your phone for it at the store, so it might be worth it to go and try there. I got replacements for both my SIM and battery door covers after both broke, and they took only a few days to get here from HTC, so if you do decide to call in it shouldn't be too long of a wait.
elijahpr said:
I don't think they'll need your phone for it at the store, so it might be worth it to go and try there. I got replacements for both my SIM and battery door covers after both broke, and they took only a few days to get here from HTC, so if you do decide to call in it shouldn't be too long of a wait.
Click to expand...
Click to collapse
Appreciate your reply, I'd like to just use the store but I dont want any unwanted attention, also, do you have a reputable number to call for HTC?
noobfail said:
Hey so I was swapping SD cards out and cracked my cover. Still in one piece but cracked directly in the center of the cover.
I have a warranty store about 10 minutes from me. I am rooted and I was wondering if I should just call for a new one over the phone or just take it to the warranty store and ask for another one.
I don't want to root to stock in fear of having them see what I have going on and screw me over...
What do you guys think?
Also, havent noticed if it has effected actual signal strength yet..
Click to expand...
Click to collapse
I had a SIM card stop working and wanted a repalcement right away so waltzed into the ATT retail store...at first it didn't get data so the gal grabs the phone and reboots it...she sure gave me the quizzical eye when she saw my Virtuous Unity boot splash, and then goes into settings and sees the check boxes are all themed blue..made comments about blinged out phone and she never saw anything like that...point is
i was taking a chance...at the warranty center they might be a little more unforgiving...for something like that I might think about going through HTC...just trying to put myself in your shoes...
noobfail said:
Appreciate your reply, I'd like to just use the store but I dont want any unwanted attention, also, do you have a reputable number to call for HTC?
Click to expand...
Click to collapse
This is the number I've successfully gotten replacements from: 1-888-617-1113
All you need is some basic information like your name, a shipping address, and your phones IMEI number.
I would just take it to the store and ask for one. There's no reason for them to look at your phone or go through your settings if all you need is a cover for the SD card. Put a pin or pattern unlock on it so they can't see anything and it should be fine.
Just get it from HTC they will have it to you in a couple of days and you do not have to mess with AT&T, besides AT&T would not have the replacements for the cover, I got both of mine replaced from HTC and there was no problem getting them from them.
Jake33108 said:
I would just take it to the store and ask for one. There's no reason for them to look at your phone or go through your settings if all you need is a cover for the SD card. Put a pin or pattern unlock on it so they can't see anything and it should be fine.
Click to expand...
Click to collapse
Heh! I might do that too . Too be honest it was kinda fun with my experience with the ATT gal...of course I didn't say "I'm rooted"...she just say it's a bling'd out phone and I say "Yeah" prolly with a sheepish grin...
Im just gonna prolly call htc, signal strength seems pretty fair so fair.
Thanks for the input and information guys.
Sent from my Inspire 3G.

[Q] Should I keep this new infuse or keep it?

I bought a advertised "brand new" infuse from amazon seller. It came with intact(which is a little not that "new intact", seller said that it was due to sim card removal) but the fatal issue is the battery is inside the phone when it came, should I keep it, or return it?
I can't use ##786# to check RTN and see if it's actually new one. I tried someone else's infuse from ATT store and RTN doesn't work as well.Is there any way to test it?
Thanks
reactorcooler said:
I bought a advertised "brand new" infuse from amazon seller. It came with intact(which is a little not that "new intact", seller said that it was due to sim card removal) but the fatal issue is the battery is inside the phone when it came, should I keep it, or return it?
I can't use ##786# to check RTN and see if it's actually new one. I tried someone else's infuse from ATT store and RTN doesn't work as well.Is there any way to test it?
Thanks
Click to expand...
Click to collapse
Should you keep it or keep it... hmm I say keep it. Loooool. What you can do is call ATT give them the IMEI and ask when it was activated.
Sent from my SAMSUNG-SGH-I997 using xda premium
reactorcooler said:
I bought a advertised "brand new" infuse from amazon seller. It came with intact(which is a little not that "new intact", seller said that it was due to sim card removal) but the fatal issue is the battery is inside the phone when it came, should I keep it, or return it?
I can't use ##786# to check RTN and see if it's actually new one. I tried someone else's infuse from ATT store and RTN doesn't work as well.Is there any way to test it?
Thanks
Click to expand...
Click to collapse
well if it works, the screen is NEW.... the sim card reads your sim.... whats the problem? probably not new... but if it works like new one whats the big difference...? thats MY thought... you dont have to share my "philosophy" but as long as it works ans looks like new, the battery thing could be a minor slip form the seller cusiousity to turn it on and forgot to take the battery out.
IF it has dents or scratches... the battery runs out SUPER fast or you have troubles with calls etc then problably you should return it.
But as long as it works like NEW and looks like NEW probably the seller put the battery in by curiuosity, I did it with the first Infuse I sold i just put the battery on so it "looked cool"... yeah.... dont judge me lol never did that again lol.

[Q] Anyone experience earpiece issue?

On my skyrocket from AT&T I was having an issue with the battery indicator getting stuck at 100%.
I updated the phone to the latest OTA update, no root or anything on this phone, all completely stock.
After update phone info is as follows:
Model Number: SAMSUNG-SGH-I727
Android Version: 2.3.6
Baseband Version: I727UCLA3
Kernel Version: 2.6.35.11
Build Number: GINGERBREAD.UCLA3
After I did the update the battery indicator has not come back (awesome right?, not so fast.)
Now I have an issue with call quality, my best attempt at describing it is like the ear piece sounds blown out, it kind of has a vibrate when people talk, Its not just one persons phone either, its any call I get/place.
I'm not sure if I should try a factory reset, revert back to 2.3.5?, Go to AT&T for a new one.
If anyone has had this issue and knows how to fix it please post. I apologize ahead of time if this is already posted somewhere, I looked for a few hours on google and couldn't find it anywhere. Also even if you don't know how to fix it, could you please post if your having the same issue so I know I'm not alone and have some ammo if I do have to go to AT&T.
Visit AT&T Store
Of course I'm 4 days outside my 30 day trial period so I would have to get a replacement mailed to me if I can't get it to work.
Lady I spoke with there was very nice (as always) but didn't have any idea what to do (as always) and advised I try and factory reset it. What the hell, mine as well.
Also got her to tell me that if I root and custom rom it and it still dosn't work I can still RMA it. So she went against what all their documentation says so now I can do what I want
Figure ill factory reset first, if that dosn't work I'll ODIN it back to the original 2.3.5 if possible.
Ill keep updating this thread though incase anyone else has a similar issue.
albeemichael said:
Of course I'm 4 days outside my 30 day trial period so I would have to get a replacement mailed to me if I can't get it to work.
Lady I spoke with there was very nice (as always) but didn't have any idea what to do (as always) and advised I try and factory reset it. What the hell, mine as well.
Also got her to tell me that if I root and custom rom it and it still dosn't work I can still RMA it. So she went against what all their documentation says so now I can do what I want
Figure ill factory reset first, if that dosn't work I'll ODIN it back to the original 2.3.5 if possible.
Ill keep updating this thread though incase anyone else has a similar issue.
Click to expand...
Click to collapse
Haha, just because she said that doesn't mean anything. Read the contract, that trumps what some lady says. Anyways, you can flash back to stock and warranty it, so it doesn't matter what anyone says
Absolutely Right
xcrazydx said:
Haha, just because she said that doesn't mean anything. Read the contract, that trumps what some lady says. Anyways, you can flash back to stock and warranty it, so it doesn't matter what anyone says
Click to expand...
Click to collapse
As the title says you absolutely correct. Lady probably didn't have a clue lol.
I called their warranty support line and am going to drive to their wallingford exchange place.
I was talking with my father before I called and figured if I went in and said get a manager, and told him/her if I don't have a new phone in my hand in 10 minutes, your losing a customer in 10 minutes, I bet I would get my phone
Regardless I'm getting a replacement, I did try the factory reset, didn't work. Also tried downgrading the device to 2.3.5 stock, and this also did not work.
Think its hardware, the static is only on the ear piece. Speaker phone, head phones, and bluetooth do not have the issue so I think its a odd coincidence
To anyone that may have been checking on this, it seems I got a rare case, there was actually a hardware problem on my device. Just a coincidence that I noticed it right after an update, I took it to the Customer Service place AT&T has in Wallingford, CT and the lady tried to re-flash the phone (what she said was standard procedure, she HAS to with every issue.) This didn't work so she gave me a new one.
All in all, only bad part of the experience was that it happened at all. New phone is working great.
Glad tohear that you got this taken care of.
Sent from my SAMSUNG-SGH-I727 using xda premium

Question Locked phone at trading

Yesterday I went to buy ultra from marketplace.
Imei was all zeros, could not reset, the language has Eng and Belaus (bit weird). It could be bit discrimination but he was using very old looked xiaomi phone probably from 15.
Why and when the Imei goes all zeros?
He scammed you in that case, I'm guessing he was messing with the system partitions in some way and lost the IMEI, rendering it useless in terms of SIM card use. Unless he gave you the box with it, which would usually also have both the IMEI numbers written on it, then there's not much you can do as far as I know. You can always try to contact support see if it's possible to salvage it somehow but seeing as you're not even the first original buyer, who knows what you'll get for a response.
erik2041999 said:
He scammed you in that case, I'm guessing he was messing with the system partitions in some way and lost the IMEI, rendering it useless in terms of SIM card use. Unless he gave you the box with it, which would usually also have both the IMEI numbers written on it, then there's not much you can do as far as I know. You can always try to contact support see if it's possible to salvage it somehow but seeing as you're not even the first original buyer, who knows what you'll get for a response.
Click to expand...
Click to collapse
I dashed away after checked it.
Bring it to service center. The imei number is still there. It is hidden within the phone. Ask me how I know. They can fix it.
Could also be a demo unit.
doubledragon5 said:
Bring it to service center. The imei number is still there. It is hidden within the phone. Ask me how I know. They can fix it.
Click to expand...
Click to collapse
We don't have service center near by. Sad
MRDOCA said:
Could also be a demo unit.
Click to expand...
Click to collapse
Yeah he asked me 270 USD ish. So I was thinking about having it as Cam and Youtube player. But he do not reply for day after I asked to see IMEI from Sim tray
I'd say it's a demo unit and that's why it has no imei. You can't make a demo unit a real phone unfortunately. Many people have tried and it's not possible.
Ssser1 said:
Yeah he asked me 270 USD ish. So I was thinking about having it as Cam and Youtube player. But he do not reply for day after I asked to see IMEI from Sim tray
Click to expand...
Click to collapse
Did you buy it? If not, DON'T!
Nah

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