My HTC Explorer is two years old and everything was working fine, suddenly i got an issue. whenever somebody call me i didn't get their calls. If i'm using my phone and somebody gonna call me yea i will receive his call but when my device in sleep mode. i didn't get any calls. I've tried other sim cards. I've unlocked bootloader and flashed again stock rom but issue is still persist. I'm assuming, it should be hardware problem. It's been two months passed since I've not find any solution.
Does anyone has similar issue?
Is it software related or hardware?
I will appreciate it if anyone could help.
Related
i have a unlocked htc touch pro with t mobile service i just called t mobile tech support told them my problem so instead of helping they referred me to htc support but i never got thru.
anyways what's happening is i can receive texts,pictures etc etc but i cant send anything but i don't get an error message the text goes thru but the person never receives it i've had this problem for about 2 weeks and had the phone for 7-8 months can someone please assist me?
im thinking maybe while the phone was in my pocket or jacket since the screen wasnt locked maybe i hit something without noticing it.
try a soft reset, if not, a hard reset(be sure to backup files) and if that doesnt solve anything, its possibly a network issue, reception could be a factor idk, but try one of the 2 and reply back asap if anything happens
if you are able to send them out of your phone, its most probably something with your connection. for a gsm one, try using the same sim on another fone.
if you arent able to send them out of your phone and they just cant get sent, try toggling your 3g connection, this worked for me.
hope this helps
so here is the problem I am having with my phone(almost once a day)
I have unlocked it and I have been using for T-mobile
It shows carrier name and also signal strength but when i call any number it would ring but a person on other end would never receive it...same thing happens if someone else calls me they would call me and it would go to my voice mail and i would never receive their call...the only way to find out is when i txt some one it will give me an error saying failure some thing then i would know that the phone is having unusual problem again once i restart the phone it would work just fine then after few hours it will do that all over again..so far this is what I have tried in order to fix it....
odin to stock
tried different roms (froyo, gingerbread)
so here is my take it's not a rom problem..then what is it?
any help would be appreciated and thanks for taking the time to read my problem...
Have u called tmobile and gotten them to text u their settings? I was not getting mms and they sent me a text that i had to install then everything workef
but if it was a setting problem y would it work all this time? like I mentioned earlier that if I restart the phone or tun on/off airplan mode...it solves my problem for few hours...
if you have tried different roms that kind of rules that out which points back to possible network issues, and or hardware issue. how long has the issues been occuring for, and in multiple locations (outside of say a 5 mile radius) or just just one specifci area/location?
edit: maybe you have a different phone you can put your simcard into for a day or two and see if the issue continues?
well I bought this off of ebay and seller didn't mention anything regarding this issue but I think that person was having same issues. It's not a sim card b/c I have tried my sim card in other phones and it works even in iphone 4 originally i was using Iphone 4 I had to turn my sim to mini sim but to make it regular sim I just use the left over piece and it works in other phones w/o a problem. Like u mentioned I have been thinking it's a hardware issue...oh well i m getting rid of this phone pretty quick...thanks to both of u to take the time and answer me...
Just found out that I can't make any outgoing calls and it looks that is only ICS related. Like most of us, yesterday I installed that first nandroid backup version of ICS, rooted it, flashed glados 2.0 kernel and everything worked great out of the box, 2G/3G data tested, answered few calls, received and sent sms also without problems. Well, today I tried to make my first outgoing call but no success, got "call ended" message immediately after I press phone icon on contact or using a dialer. I flashed new ICS bootloader and radio but that also didn't solve it, then I restored my GB backup and calling worked as before, even with new bootloader/radio. I also can't change those "other call settings" in dialer, it says "network or SIM card error". At last, I wiped everything and flashed today's version of NexusBeam HD ROM and the problem still persists
So, anyone got same problem or solution?
Same here..
Thanks for replying, seems like I'm not the only one with that issue, the only thing that's crossing my mind is that this could be carrier related because we are both on Tele2 in eastern europe... Can anyone else on same carrier confirm that?
I just tried. First attempt failed, like what you described. But all subsequent attempts succeeded. It does seem like there's some sort of bug in ICS.
Really weird, no matter how many times I try, still can't get it working... It's kinda frustrating because I really like ICS as everyone else. However, I'm back to GB and waiting for 4.0.4 or next update which IMO shouldn't be too far because people are getting all kind of issues, seems to me that google released it a bit too early.
Hi, i had the same problem, i needed to upgrade my radio. depending on your phone model pick the compatible one.
download, flash in recovery.
http://forum.xda-developers.com/showthread.php?t=1116884
Thanks for advice, but already tried them all without success. After reading similar cases, I'm 99% sure that's Tele2 problem because everyone who has this issue is on this carrier, calls are working normal with other operator's sim cards in same area. I just emailed their customer support so I'm wondering what their response will be
i had same problem and i tried all radios but to no avail so i just downloaded and flashed the radio that i knew used to work for me. Even though it didn't work i left the phone of for like 4 hrs then turned it on later and it had signal. not sure what changed.
Solved at last, seems that it actually was a carrier issue like I thought. Tele2 responded on my mail after 1 MONTH and all they said was that problem is strictly in my android software... However, few days ago I replaced my sim with their latest, and as soon it got activated the "call issue" was gone... everything works as it should with no bugs so if you have a similar problem with your carrier just try replacing a sim with the newest one.
I like it when people get the problem solved by themselves and return to tell how they did it. Thanks.
Hi I am using the ATT HTC VIVID
I bought this phone last Nov 11, and I stated noticing my phone was not receiving any calls if I stay at home(jersey city). If anyone calls to my number it will not connect at the same time it will not sent to voicemail also. It will say "call couldn't be completed".
After 2 months fight with ATT, they tried
1. they did a factory reset on my phone - it didn't help
2. changed the sim card - it didn't help
3. finally they replaced a another HTC vivid
even that didn't help
finally they said there was issue in near to my home and they fixed it.
now i a started receiving calls but now the issue i am having is, if I call to my number it will not connect first time it will go to voicemail, and second time if i try then it will ring. (First time also my phone is idle) This is happening randomly and ATT is not helping on this situation. As per them I am not able to replicate when they were testing on my phone.
Because of this issue I am missing calls which is making me really frustrated. After three week of research I found this is happening in not only near to my home its happening at my work place (NYC) and if I go around also its happening.
Can someone please give some advice to fix the issue that would be really great
Sounds like an issue that IMEI is conflicting :'(
Low end cheap bro.....
First of all, thanks for the response
But I am not getting the answer clearly
Can you please explain more and what should I do
Do I need to contact ATT or something
I received a refurb from t-mobile yesterday and I have been experiencing nothing but problems with the data connection on this new device...
I can also not receive or make calls most of the time, and my old brand new one s didnt do that, now the only way to make or recieve a call is to restart or cycle flight mode...
I will be staring at the phone with a 4g signal indicator full bars and it will go to voicemail after 2 rings... it's supposed to be 3 if I am correct
My friend got a one s like a week before mine and he still has his first one and its working flawlessly
For the record my first one s got shipped back to t-mo for the power button going out.
Has anyone ever heard of this before? I restored the device to factory and I made t-mobile give me a brand new sim card but the problem persists
Having t-mobile send me a new handset tuesday... I never ran the 1.84 RUU on this new device does anyone think this will solve my issue?
I have not messed with this new phone at all yet its completely stock [LOCKED] status
I had similar issues before rooting, custom ROM, and updating the radio. The radio fixed all my issues with data and missing/not being able to make calls. Hopefully, you have an older hboot and can play around (more easily) to find the radio that works best for you. For me, 0.16.31501S16_2_10.22.31501S.10L is great.
teh_pwnrer said:
I received a refurb from t-mobile yesterday and I have been experiencing nothing but problems with the data connection on this new device...
I can also not receive or make calls most of the time, and my old brand new one s didnt do that, now the only way to make or recieve a call is to restart or cycle flight mode...
I will be staring at the phone with a 4g signal indicator full bars and it will go to voicemail after 2 rings... it's supposed to be 3 if I am correct
My friend got a one s like a week before mine and he still has his first one and its working flawlessly
For the record my first one s got shipped back to t-mo for the power button going out.
Has anyone ever heard of this before? I restored the device to factory and I made t-mobile give me a brand new sim card but the problem persists
Having t-mobile send me a new handset tuesday... I never ran the 1.84 RUU on this new device does anyone think this will solve my issue?
I have not messed with this new phone at all yet its completely stock [LOCKED] status
Click to expand...
Click to collapse
Last HTC product I will ever own