i have a unlocked htc touch pro with t mobile service i just called t mobile tech support told them my problem so instead of helping they referred me to htc support but i never got thru.
anyways what's happening is i can receive texts,pictures etc etc but i cant send anything but i don't get an error message the text goes thru but the person never receives it i've had this problem for about 2 weeks and had the phone for 7-8 months can someone please assist me?
im thinking maybe while the phone was in my pocket or jacket since the screen wasnt locked maybe i hit something without noticing it.
try a soft reset, if not, a hard reset(be sure to backup files) and if that doesnt solve anything, its possibly a network issue, reception could be a factor idk, but try one of the 2 and reply back asap if anything happens
if you are able to send them out of your phone, its most probably something with your connection. for a gsm one, try using the same sim on another fone.
if you arent able to send them out of your phone and they just cant get sent, try toggling your 3g connection, this worked for me.
hope this helps
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Seems to be a really odd issue that I have no idea how to fix. About 3 days ago, I realized that I didn't seem to be receiving texts. At first, I thought it was from everybody and an issue of my phone. Then I realized that the people I had all texted were Verizon customers, so now I don't quite know where the issue is.
So... I had everybody I knew text me and report what carrier they have. All SMS messages received my phone except the people who have Verizon (for the record, I received texts from Sprint, US Celluar, AT&T, and T-Mobile networks just fine). I can send to them and they receive it. But when they send to me, it seems to go through on their end just fine but I never receive it. And as I said, this is something that only started a few days ago. All their texts were reaching me just fine before that.
It's worth noting that if I have them send me an MMS message, that reaches me just fine. It's only Verizon SMS messages that don't actually make it to my phone.
The only thing I've done to my phone around that time is "fixed" the APN data so it had all the T-Mobile information instead of being mostly blank as it had come. As I thought that might be the issue, I changed everything back to the way it was before, but that hasn't helped at all.
So does anybody have any idea what the problem might be? I thought it must simply be Verizon, but those people who can't send me SMS messages can still text other people just fine apparently. I haven't had the opportunity to thoroughly test that with different carriers like I have with my phone, but for the moment I'll take their word for it.
Gamesoul Master said:
The only thing I've done to my phone around that time is "fixed" the APN data so it had all the T-Mobile information instead of being mostly blank as it had come. As I thought that might be the issue, I changed everything back to the way it was before, but that hasn't helped at all.
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You filled in what?
Gamesoul Master said:
Seems to be a really odd issue that I have no idea how to fix. About 3 days ago, I realized that I didn't seem to be receiving texts. At first, I thought it was from everybody and an issue of my phone. Then I realized that the people I had all texted were Verizon customers, so now I don't quite know where the issue is.
So... I had everybody I knew text me and report what carrier they have. All SMS messages received my phone except the people who have Verizon (for the record, I received texts from Sprint, US Celluar, AT&T, and T-Mobile networks just fine). I can send to them and they receive it. But when they send to me, it seems to go through on their end just fine but I never receive it. And as I said, this is something that only started a few days ago. All their texts were reaching me just fine before that.
It's worth noting that if I have them send me an MMS message, that reaches me just fine. It's only Verizon SMS messages that don't actually make it to my phone.
The only thing I've done to my phone around that time is "fixed" the APN data so it had all the T-Mobile information instead of being mostly blank as it had come. As I thought that might be the issue, I changed everything back to the way it was before, but that hasn't helped at all.
So does anybody have any idea what the problem might be? I thought it must simply be Verizon, but those people who can't send me SMS messages can still text other people just fine apparently. I haven't had the opportunity to thoroughly test that with different carriers like I have with my phone, but for the moment I'll take their word for it.
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First of all, APN settings have NOTHING to do with regular SMS messages. Secondly, if you only cannot receive from one carrier, it is a network issue. I work in tech care, and believe me, it's more common than you might think. Call tech care and they will file a ticket with engineering to get it fixed. Shouldn't take too long either!
Call T-Mobile that happened to me when I had a Nexus S. They fixed it
Sent from my HTC Sensation 4G using Tapatalk
Thanks. I called T-Mobile today, and the guy did something (I don't know what) that required me turn off my phone, but that didn't work. He commented that they have a note in the system about T-Mobile phones not receiving texts from Verizon people who have signatures set, but that's obviously not the problem either.
So he was going to send me to advanced support, but then decided that because I had ported my number over, that might be the issue. No idea how he came to that conclusion since everything worked perfectly fine until a few days ago, and the issue is almost certainly not porting-related.
But regardless, he sent me to some hard-to-understand guy (unlike the first guy) that decided that they needed to rebroadcast some kind of programming/service signal to my phone, and he said "I guarantee that by tomorrow, your service will be completely working". Also mentioned it having to take up to a full day (which it never does for me), and I *thought* he said something about not having service for a while. Except that it's been about 8 hours now and I have yet to lose service, nor is it fixed though.
So basically, when I wake up tomorrow and see that it's still not working properly, I'll be calling them back and speaking with advanced support to hopefully find a better answer for why this is happening to me (and nobody else apparently?).
Gamesoul Master said:
But regardless, he sent me to some hard-to-understand guy (unlike the first guy) that decided that they needed to rebroadcast some kind of programming/service signal to my phone, and he said "I guarantee that by tomorrow, your service will be completely working". Also mentioned it having to take up to a full day (which it never does for me), and I *thought* he said something about not having service for a while. Except that it's been about 8 hours now and I have yet to lose service, nor is it fixed though.
So basically, when I wake up tomorrow and see that it's still not working properly, I'll be calling them back and speaking with advanced support to hopefully find a better answer for why this is happening to me (and nobody else apparently?).
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Yeah the people you spoke with did not know what the hell they were doing apparently. They have to file a trouble ticket in Tech Care so engineering can get it fixed for you.
Yeah, when I called them back yesterday, they ended up doing just that. So hopefully by tomorrow, they'll have some kind of idea and hopefully a fix.
so here is the problem I am having with my phone(almost once a day)
I have unlocked it and I have been using for T-mobile
It shows carrier name and also signal strength but when i call any number it would ring but a person on other end would never receive it...same thing happens if someone else calls me they would call me and it would go to my voice mail and i would never receive their call...the only way to find out is when i txt some one it will give me an error saying failure some thing then i would know that the phone is having unusual problem again once i restart the phone it would work just fine then after few hours it will do that all over again..so far this is what I have tried in order to fix it....
odin to stock
tried different roms (froyo, gingerbread)
so here is my take it's not a rom problem..then what is it?
any help would be appreciated and thanks for taking the time to read my problem...
Have u called tmobile and gotten them to text u their settings? I was not getting mms and they sent me a text that i had to install then everything workef
but if it was a setting problem y would it work all this time? like I mentioned earlier that if I restart the phone or tun on/off airplan mode...it solves my problem for few hours...
if you have tried different roms that kind of rules that out which points back to possible network issues, and or hardware issue. how long has the issues been occuring for, and in multiple locations (outside of say a 5 mile radius) or just just one specifci area/location?
edit: maybe you have a different phone you can put your simcard into for a day or two and see if the issue continues?
well I bought this off of ebay and seller didn't mention anything regarding this issue but I think that person was having same issues. It's not a sim card b/c I have tried my sim card in other phones and it works even in iphone 4 originally i was using Iphone 4 I had to turn my sim to mini sim but to make it regular sim I just use the left over piece and it works in other phones w/o a problem. Like u mentioned I have been thinking it's a hardware issue...oh well i m getting rid of this phone pretty quick...thanks to both of u to take the time and answer me...
I was making an attempt to spoof my phone location to be able to download an app for my phone while in Europe...
bought a swiss sim when I landed...
phone was working great...wanted to add the Orange.ch app to be able to load my card up with more time as necessary in an easy to use app
phone wouldnt let me download because I was in the UK at the time.
tried to spoof my location...still couldnt download it (guessing maybe I was doing it incorrectly)
long story short..dont know what I messed up or how I messed it up...
but I cant make phone calls out
I can dial, but as soon as it starts to ring, it disconnects and says call ended
I see the words conditional "call forwarding enabled" at the bottom of the screen when I try to call out
I can recieve calls Just fine, and I can send and recieve text messages...
I can even get online with the 3g service with no issues....
Just cant make calls...
any ideas?
anything I should look at
can you tell me some file I should have that I may be missing?
any info would be nice...
the Swiss Orange customer care really didnt know how to help, tried some over the air reset things, and created a "ticket" for me to get somebody higher up the I.T. scale to help.... its been a week, havent heard anything back from anybody.
so I need help to be able to make calls again
also, wondering if maybe I just went back to stock unrooted locked firmware, and then went thru the re-root, unlock process again might fix it...but I dont want to do all that and then have it not work...LOL
anybody have any ideas at all??
cant figure out why I lost the ability to call out, and Orange.ch customer service cant seem to help me either...
soundengineer said:
anybody have any ideas at all??
cant figure out why I lost the ability to call out, and Orange.ch customer service cant seem to help me either...
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Try to change roam setting. ...needs to be on auto not home ..also needs to be on ruim not nv ...then call *2767*3855# should dial out on its own .
Sent from my SCH-I535 using Tapatalk 2
I don't have any options to select roam or home settings...
Phone is set for automatic network selection...
And the *2767*3855# just says
Connection problem or invalid mmi code
Also...it worked fine until I tried to spoof it to a new location...
What could have gotten messed up ?
Are you a verizion s3? If so whst rom are u on
Sent from my SCH-I535 using Tapatalk 2
---------- Post added at 05:26 PM ---------- Previous post was at 05:23 PM ----------
Sorry bro .....that method works because it fixed mine and a couple other guys . I was half asleep when I saw your post originally and some how missed the part about europe. I have no clue when it comes to international .
Sent from my SCH-I535 using Tapatalk 2
phone is on JZ054K.I535VRBMB1
android version 4.1.2
baseband i535VRLG7
still looking for ideas and answers...
its a Verizon SCHI535 Galaxy S3 phone.....
cant make any calls out...
when I dial, it tries it connects, but disconnects immediately...
I get data just fine, and I can text message just fine...
I can also receive phone calls just fine....just cant call out for some reason..
has to be somebody with an idea of what to do...
I also get a "no sim or sim error" reply on the screen when I try to call...
I don't know an answer but have you tried things like reflashing your ROM, flash another radio, or factory reset the phone?
Sent from my SCH-I535 using Tapatalk 2
shane269 said:
I don't know an answer but have you tried things like reflashing your ROM, flash another radio, or factory reset the phone?
Sent from my SCH-I535 using Tapatalk 2
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did all 3
went back to complete factory stock rom unrooted....tried to call out, same problem
went to a rooted new rom and radio...same problem
starting to think maybe its sim card related
butu I dont know how to test for it...
gonna try to borrow a co-workers card tomorrow and see if I can call out with it.
borrowed a co workers sim card....
it calls out fine...
so that tell me its an issue with the Orange.ch sim card......correct?
either way, I'm going to go into a t-mobile store or somebody other than orange and get a new sim
I have attempted several new sim cards and spent hours dealing with Verizon only to find no solution. This entire situation is a mess and really hope there is still hope for the phone.
The phone was dropped and lost. An insurance claim was made. Phone was found and fixed. I checked, ESN is good and is not locked on Verizon's end.
The phone was taken to Verizon (without me present), they tried to update the phone. In the process they realized it was rooted and were so kind as to uninstall the root. They soft bricked the phone. I fixed it. Factory reset the phone. Attempted to activate the phone with no success.
I am able to send and receive texts. I am able to use data. The phone goes through and reports active on Verizon's end. However, no matter what I cannot send or receive phone calls.
I have searched everywhere and am at a total loss. Please help!!
Any ideas? Please help!!
Im a noob but i had this problem in my droid 1 something was deleted tru TB so wat i did is the power button-volune down* factory reset also ..do u mean IMEI? From my understanding that gets block wen u report a fone lost or stolen ..lil surprise that Verizon employee saw that ur were rooted and help unroot ..but hey could be jst good customer services..hope u get it fix i been tru this before
I have a Verizon SG3 that was remotely flashed to Straight Talk by MrHunter back in January. Its been working fine up until a few days ago. I started getting this message whenever I try and make a phone call, "Welcome to Verizon Wireless. There was an error in processing your call. Please power down, and turn off your phone, then turn your phone back on and try your call again. If this continues, please dial #8899 for assistance."
I tried calling in to straight talk but their suggestion is to dial *22890, which I know you are not supposed to do with a flashed phone.
I have data, but no phone calls and no texts. On the Status of the phone it shows the Mobile Network State as Disconnected.
I need help trying to figure out what happened. Why all of a sudden do i not have service?
georgemckinzie said:
I have a Verizon SG3 that was remotely flashed to Straight Talk by MrHunter back in January. Its been working fine up until a few days ago. I started getting this message whenever I try and make a phone call, "Welcome to Verizon Wireless. There was an error in processing your call. Please power down, and turn off your phone, then turn your phone back on and try your call again. If this continues, please dial #8899 for assistance."
I tried calling in to straight talk but their suggestion is to dial *22890, which I know you are not supposed to do with a flashed phone.
I have data, but no phone calls and no texts. On the Status of the phone it shows the Mobile Network State as Disconnected.
I need help trying to figure out what happened. Why all of a sudden do i not have service?
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Did you ask @Mrhunter13? He probably knows whats happening or can reflash for you. Mrhunter13 I want to apologize for that stuff I said in your thread I was out of line and I have no idea why I did that. I feel childish looking back on it.
I already talked to the person about the straight talk issue ...when it comes to flashing to straight talk or any other carrier when u using a friend the friend that is being use can be a bad friend in which it messes up in the future thats y the company's have so many refurnished phones out there..Other people that flash to these carriers no u might have a good flash or a bad flash on your hands after a few days of doing the flash ...
Mrhunter13 said:
I already talked to the person about the straight talk issue ...when it comes to flashing to straight talk or any other carrier when u using a friend the friend that is being use can be a bad friend in which it messes up in the future thats y the company's have so many refurnished phones out there..Other people that flash to these carriers no u might have a good flash or a bad flash on your hands after a few days of doing the flash ...
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Mrhunter I need your help pm me please asap
Sent from my LG-E980 using XDA Premium 4 mobile app