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Re: New forum board for support?

Re: New forum board for support?
Hi all
Could a moderator make a new forum section in the Dream heading for support?
I'm just a little tired of reading the repeated requests for help with rooting/omgz i broke my phone/rc29-rc30 posts.
This section should be for android development! For example i made two threads with 2 development questions and they've been burried by support questions which is quite frustrating to say the least.
Thanks for reading
Darkflare

good idea tbh.
was thinking about this the other day because this forum just gets so cluttered with stupid help request posts, it's hard to find anything and also, doesn't look very good to newcomers. (well, the ones that can use a search button)
whatever, i voted yes

Please please PLEASE yes.

Agreed
I Agree
People do need help (some just don't know how to search)... but the Dev forum is not the place for it.

This is a great idea, and would make the search function work better anyway.

tim_programmer said:
People do need help (some just don't know how to search)... but the Dev forum is not the place for it.
Click to expand...
Click to collapse
What is wrong with the Dream forum??

I would like to see it as well but I don't really see it working. I see this happening. New people post there with questions on how to do something. Most senior members will probably stay away from that forum because of all the threads asking the same question. New people will see no one is really helping them. Then they will come back to development thread and start posting again.

You guys might as well kill this topic, it will not happen.
I spend hours alone, every day trying to keep this and the theme forum somewhat organized.
Another forum?? will not help one bit, unfortunately.
What people have to learn is how too search and read prior to posting.
What you "Vets" can do to help the situation is "Report a post" with a link where you think it should go.
Being a mod, i can say 2 to 4 people only, from Dream forum reports threads.
This isn't easy, especially with all new posters, not knowing better.
This is exactly why T-Mobile took Root away from the general public. LOL

Mikey1022 said:
You guys might as well kill this topic, it will not happen.
I spend hours alone, every day trying to keep this and the theme forum somewhat organized.
Another forum?? will not help one bit, unfortunately.
What people have to learn is how too search and read prior to posting.
What you "Vets" can do to help the situation is "Report a post" with a link where you think it should go.
Being a mod, i can say 2 to 4 people only, from Dream forum reports threads.
This isn't easy, especially with all new posters, not knowing better.
This is exactly why T-Mobile took Root away from the general public. LOL
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Click to collapse
But thats just it, theres no where to move the support posts too!
If there was a support section i would GLADLY start flagging the hell outta threads that need moving!! but currently there is no where to send them.
Whatcha think? otherwise if you can suggest where i should suggest these help posts to go i will happily start flagging them for you!
thanks
Darkflare

So whats the criteria for reqporting a thread?

what about something to weed out retarded people? It's getting really off topic like OMG JESUS FREAK and #$%^HELP&^%$#
I appreciate your hard work mods.......

I remember another forum ( i can't remember which) but when you clicked "new thread" it asked you for your subject first, then showed links to similar threads and a "continue with new thread" button. Is there anyway to implement that here. Seemed pretty helpful even after searching the forum.

Read the rules in my sig or opening threads will threads already open, for the Same topic

Here is another vote for a support forum.

Suggestion for the board.

I see there isn't a suggestion section under the captivate and decided to post here so the developers are likely to see it. Though maybe the mods can implement it as well.
I was thinking that since us noobs can never find the questions that have been asked and answered do to the staggering number of posts in some of these threads; could download threads be locked and stickied but have a link to a Q&A thread on the topic, and a separate discussion thread that is labeled for posting by devs only? I know this is more threads and maybe I'm speaking nonsense but I see a lot of people get blown off, or better yet someone answers them only to tell them to search for the answer or just put people down. Like if you are gonna take the time and space on the board to say something to someone you can't give a link and a page number.
I know you guys are super helpful, but the board is hard to navigate because of the huge number of posts, I think a Q&A topic for each download topic with a link would keep the noobs out of your hair and questions could be answered by intermediate users and not make it hard for the busy devs to communicate amongst themselves.
What do you think?
Sent from my SAMSUNG-SGH-I897 using XDA App

Wrong section. This section is for develpment. Period.
I vote no. 90% of the time the first post is the info/download information, and the rest of the post is the "Q&A" section you want. And the other 10% of the time the information isn't in the first post because noobs aren't going to read an entire thread and the "release" is still in "oh crap this may break stuff".

I just think its cluttered and the lay person can't navigate and the knowledgeable people are unwilling to answer the same questions too many times (understandable).
My next suggestion is to have a suggestion section.
Sent from my SAMSUNG-SGH-I897 using XDA App

Dani897 said:
I just think its cluttered and the lay person can't navigate and the knowledgeable people are unwilling to answer the same questions too many times (understandable).
My next suggestion is to have a suggestion section.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
If people used the search function, they would find answers to already asked questions. Having stickie Q/A stuff to correspond to Dev stuff sounds nice, but no one will look for it - they don't look now and search works very well.

I thought I was speaking sense but obviously its not being received.
You don't need to sticky the qa just link to it and people will find it.
Searching is unreliable because that means the phrasing needs to be close.
But I'll just let this die.
Sent from my SAMSUNG-SGH-I897 using XDA App

Flaming for questions?

Why is it that people that have been part of the community for a while are such dicks? I don't understand why people are so inconsiderate when someone new asks a question. I understand there is a Q/A section and that people should read but when someone asks a "nebbish" question is a thread that it is OBVIOUSLY pertaining to people jump right on top of them and say stuff like "read it dumbass" or "google it". In the time that it takes to make such an a$$whole remark you could be a nice individual and help the person out. I understand it probably gets frustrating when people ask the same questions over and over but grow up. If your going to be part of a "hacking" community new people are going to come into the game and ask the tried and true questions. I for one asked plenty of question when I first started modding my phones and came across plenty of jerkoffs with snide remarks. It's very frustrating when you're getting used to a new system and have to spends hours and hours reading to try and find 1 answer to a simple question instead of being able to just ask. This is a community which by definition is a group of people living together in one place, esp. one practicing common ownership, and we should act like it. Help your fellow modders don't curb stomp their new excitement of having a new nifty phone.

I do agree that people are much, MUCH harsher on people than they should be, but I also believe that there is an etiquette for posting. In my book, if someone labels a thread as [Q] in general, no big deal. I don't give a crap what section it's in, just so it has some kind of order to it. Threads titled DEEZ NUTZ MAH PHONE IZ BROKE usually are begging to be flamed.
And on that note, I will simply say this:
treat others politely, and they will do the same. Unless they are doushecanoes. In which case you probably wouldn't want their advice anyway.
/rant

I'll offer my 2 cents on this topic. What I'd like to know is what are the repercussions of having numerous thrends of the same or similar topic, will the forum lag, will our cool phones spontaneously combust right before our very eyes, ill say non of the above. So who really gives a [email protected]$ if we have repeat topics...instead of replying "Google it or use the search option" (which sucks by the way) all you have to do is NOTHING, just use the back button on your phone and release yourself from the topic.
Sent from my SGH-I997 using xda premium

It isn't just forum etiquette. In a forum as large and widely used as XDA, not following the rules severely inhibits the functionality of the site. Creating a new thread on an existing topic doesn't just create a duplicate search result; it splinters the conversation, making it harder for those very newbies - or even more advanced users - find the information they need. XDA Developers is a resource not just for new users who want to know how the change the background on their phone, but for advanced developers and everyone in between.
If I have an issue with a specific application, and I search for that application, but there are 20, 50, or 100+ threads, the amount of information I have to wade through to find the answers I'm looking for increases almost exponentially, since the same questions will undoubtedly be repeated in each and every thread. On top of that, the likelihood that a user (new or otherwise) will miss the one nugget they are looking for increases even more significantly.
Some of the harshness is indeed childish, but XDA isn't your personal butler or tech support for your new device. It is an online forum that needs people to follow the rules to continue to be as useful as we have all known it to be. Otherwise, it's usefulness will degrade to the point of uselessness, and those flamers don't want to see that happen.

I can't figure it out myself.
Sent from my SGS II

I think the only reason why a lot of people are like that is because most of this stuff can be learned without asking any questions at all. Of course, there will be times when someone has a weird question and it has to be asked but if everyone would just review the rules and follow them there wouldn't be any problems.

beatblaster said:
I think the only reason why a lot of people are like that is because most of this stuff can be learned without asking any questions at all. Of course, there will be times when someone has a weird question and it has to be asked but if everyone would just review the rules and follow them there wouldn't be any problems.
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I agree, I had my phone running Infused GB before I ever even posted on the forum. I simply researched my questions and made sure I knew exactly how to do what I wanted to before I changed anything on my phone. Some people are just lazy...95% percent of the time, the question has been answered.

Focustom said:
Why is it that people that have been part of the community for a while are such dicks? I don't understand why people are so inconsiderate when someone new asks a question. I understand there is a Q/A section and that people should read but when someone asks a "nebbish" question is a thread that it is OBVIOUSLY pertaining to people jump right on top of them and say stuff like "read it dumbass" or "google it". In the time that it takes to make such an a$$whole remark you could be a nice individual and help the person out. I understand it probably gets frustrating when people ask the same questions over and over but grow up. If your going to be part of a "hacking" community new people are going to come into the game and ask the tried and true questions. I for one asked plenty of question when I first started modding my phones and came across plenty of jerkoffs with snide remarks. It's very frustrating when you're getting used to a new system and have to spends hours and hours reading to try and find 1 answer to a simple question instead of being able to just ask. This is a community which by definition is a group of people living together in one place, esp. one practicing common ownership, and we should act like it. Help your fellow modders don't curb stomp their new excitement of having a new nifty phone.
Click to expand...
Click to collapse
I believe the scientific term is called NERD RAGE. But while it is excessive, it's to prove a point. An organized forum is a happy forum.

Yeah but organization and common courtesy can coexist. Help each other instead of cutting each down. I understand the forum becomes a cluster fack when people post a crap load of stuff about the same topic
Sent from my SAMSUNG-SGH-I997 using XDA App

Is there a way to adjust the search function to search the infuse forum rather than the entire forum (all devices) because that's the problem, I for one have tried countless times to search for something that I've read when the thrend was new but the search gives me topics from every device, and most of the time the search doesnt even locate what I'm looking for. So either look thru 100's of pages while guessing if the thrend was made in general or Q&A or post a new topic. I feel advanced search options would greatly reduce the repeat topic issue.
Sent from my SGH-I997 using xda premium

SolusCado said:
It isn't just forum etiquette. In a forum as large and widely used as XDA, not following the rules severely inhibits the functionality of the site. Creating a new thread on an existing topic doesn't just create a duplicate search result; it splinters the conversation, making it harder for those very newbies - or even more advanced users - find the information they need. XDA Developers is a resource not just for new users who want to know how the change the background on their phone, but for advanced developers and everyone in between.
If I have an issue with a specific application, and I search for that application, but there are 20, 50, or 100+ threads, the amount of information I have to wade through to find the answers I'm looking for increases almost exponentially, since the same questions will undoubtedly be repeated in each and every thread. On top of that, the likelihood that a user (new or otherwise) will miss the one nugget they are looking for increases even more significantly.
Some of the harshness is indeed childish, but XDA isn't your personal butler or tech support for your new device. It is an online forum that needs people to follow the rules to continue to be as useful as we have all known it to be. Otherwise, it's usefulness will degrade to the point of uselessness, and those flamers don't want to see that happen.
Click to expand...
Click to collapse
Have you seen how many posts are in some of these threads. We have threads in here that have over 1000 posts in them with prob 20% tell people to read the whole tread. I might be easier on the folks if the devs would start a new thread with a new version of their ROM or Kernel. I know most of the Dev in the captivate forum used to do that when I was on a cappy.
Just my two cents.
Erik

nash2000 said:
Is there a way to adjust the search function to search the infuse forum rather than the entire forum
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Click to collapse
YES!!! Near the top of a sub fourm, such as the infuse section, there is a SEARCH THIS FOURM link. You can even, from there, do an advanced search and really customize/narrow down your search results! Also within a thread at the top there is a SEARCH THIS THREAD link, which helps in those 100+ page threads.
As to why people jump all over "stupid" questions... IDk possibly mother issues???

shiftylock said:
...
treat others politely, and they will do the same. Unless they are doushecanoes.
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Click to collapse
This pretty much summed up the thread for me.

Tomdg07 said:
YES!!! Near the top of a sub fourm, such as the infuse section, there is a SEARCH THIS FOURM link. You can even, from there, do an advanced search and really customize/narrow down your search results! Also within a thread at the top there is a SEARCH THIS THREAD link, which helps in those 100+ page threads.
As to why people jump all over "stupid" questions... IDk possibly mother issues???
Click to expand...
Click to collapse
Those must be for the PC, the app search doesn't offer those features, unless I'm blind.
Sent from my SGH-I997 using xda premium

nash2000 said:
Those must be for the PC, the app search doesn't offer those features, unless I'm blind.
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Yup, desktop site, app search blows....
Sent from my SAMSUNG-SGH-I997 using xda premium

Thread closed.
Its off topic

replying to a thread in development forum

i have been a member of xda forums for 1 1/2 years, as well as other android forums around the net. i'm usually the type of person that reads the threads more than i post in them, unless i truly have a helpful answer for someone or i genuinely need help with something. bc of this i have only two posts here at xda, as it's not my go-to forum. nonetheless, i still look through threads here for info and help and occasionally i know the answer to someone's question. upon trying to help someone out earlier in the vzw gnex development forum i was presented with a v-bulletin message telling me i'm not allowed to post there because it's for 'advanced users' who have 'more than ten posts.' i find this to be a ridiculous policy, based solely on my prior activity, or lack thereof. i consider myself to be pretty proficient with android, and basically i would have to make seven other posts in addition to this one (which would have no merit as i don't need to make seven other posts at this time) and clog up other sections of the forums just so i can reply to someone in a development thread. is there no way around this? or do i truly have to come up with some bs posts elsewhere just to help someone?

The reason is they don't want time wasters taking up the time of the developers or people asking questions which have already been asked and answered. Where all it would take is a little effort to search. It fairly easy to get your ten posts look for other forums where you could help. With the amount of members xda all ready has and the amount that sign up everyday, there no way of knowing or determining what expertise the new member may or not have.
Sent from my GT-I9300 using xda app-developers app

i understand what you mean, but I'm far off from being a new member. As stated in the op I've been a member for a year and a half (since Feb 2011.) Oh well. Thanks for the reply

All I can suggest is u look about some of the other forum's where u can post and see if there are people in their u can help.
Sent from my GT-I9300 using xda app-developers app

As chris170569 said, it really isn't difficult to write 10 posts around these forums. If indeed you've done a lot of reading here and are a proficient android user, as you say, then even though you may not feel the need to make other posts, but there are always users here who need help.
The best place to start of is in the forums for your device and look through the General and Q&A sections of said forum to see if you can help anyone.
There's always the option of helping out in the General and Q&A subforums of the General forum.
The posts really won't take long to build up.
Sent from Stephen Hawking's rooted wheelchair

What you post was absolutely ryt bro::thumbup::thumbup::thumbup:
Sent from my HTC Explorer A310e using xda app-developers app

Just like KidCarter93 and chris170569 have said it is pretty easy to get 10 thanked posted. As you can see I'm a pretty new member and already have gotten 10+ thanked post. However, when I first came to XDA I didn't even get a thanked post in a forum until almost a month later. After that I post at least once a day, to see if I can help someone out. Just saying you get in what you put out.
Since you're proficient in android, make a thread on answering people's question (if there isn't one already). But to answer your question the only way to answer people's question that you come across is to private message them.

running into the same issue ... need help big time on my EVO

Go to the discussion forum for your device. Should find someone there. Or start a new thread in the Q & A section for your device. Make sure u have really really searched first, if your problem can be sorted by a quick search n u not done that you will get flamed mercessilly
Sent from my Jelly Bean eating sending thing using xda-developers app

many must agree

Why participate in any thread on xda when Ur a n00b like me?? surely, the normal thing non n00bs do is to just ignore? Every time I participate in any thread on xda I just get ignored because I'm a n00b. I'm sure I'm not the only one on the intranet that feels this way. Not a question just stating my thoughts about this website.

jason_l367 said:
Why participate in any thread on xda when Ur a n00b like me?? surely, the normal thing non n00bs do is to just ignore? Every time I participate in any thread on xda I just get ignored because I'm a n00b. I'm sure I'm not the only one on the intranet that feels this way. Not a question just stating my thoughts about this website.
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First, this forum isn't a help-desk or a support forum. This website is not here for us to help you, it is here for you to find your own answers and only ask when you cant find or dont understand the answers.
Second, most of the questions you've posted, already have solutions, if it's obvious that you haven't searched for them, most members won't answer because we don't spoonfeed people looking for answers. If you are searching and you are finding answers but don't understand the answers you find, it is still on you to do some researching about what you found in order to understand what it is that you found. Sometimes it takes days/weeks/months to figure out what things are and what they mean, even for members that are NOT noobs. Don't just spend a little time looking for answers and then come here asking questions just because you didn't understand what you found in the first few minutes of reading it. Do some google searches to understand what it is saying.
If you're looking for a place for someone to hold your hand or do the thinking and the work for you, XDA is not that place. We don't mind pointing someone in the right direction, just don't ask questions that have already been asked repeatedly, this shows that you haven't searched and seen where it was already asked, therefore, your question will be ignored. Don't ask simple questions that can be easily answered with a simple Google search, those also get ignored because it shows that you aren't willing to do your own searching.
When you are searching and you find information that you think is relevant to your needs, don't just jump the gun and try it, that is reckless and can lead to causing worse issues. You need to do deeper research about your specific device, your issue and it's potential solutions on order to understand exactly what will or won't work. Get more familiar with "what not to do" instead of "what to do" when you're attempting to modify a device.
Sent from my LGL84VL using Tapatalk