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Re: New forum board for support?
Hi all
Could a moderator make a new forum section in the Dream heading for support?
I'm just a little tired of reading the repeated requests for help with rooting/omgz i broke my phone/rc29-rc30 posts.
This section should be for android development! For example i made two threads with 2 development questions and they've been burried by support questions which is quite frustrating to say the least.
Thanks for reading
Darkflare
good idea tbh.
was thinking about this the other day because this forum just gets so cluttered with stupid help request posts, it's hard to find anything and also, doesn't look very good to newcomers. (well, the ones that can use a search button)
whatever, i voted yes
Please please PLEASE yes.
Agreed
I Agree
People do need help (some just don't know how to search)... but the Dev forum is not the place for it.
This is a great idea, and would make the search function work better anyway.
tim_programmer said:
People do need help (some just don't know how to search)... but the Dev forum is not the place for it.
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What is wrong with the Dream forum??
I would like to see it as well but I don't really see it working. I see this happening. New people post there with questions on how to do something. Most senior members will probably stay away from that forum because of all the threads asking the same question. New people will see no one is really helping them. Then they will come back to development thread and start posting again.
You guys might as well kill this topic, it will not happen.
I spend hours alone, every day trying to keep this and the theme forum somewhat organized.
Another forum?? will not help one bit, unfortunately.
What people have to learn is how too search and read prior to posting.
What you "Vets" can do to help the situation is "Report a post" with a link where you think it should go.
Being a mod, i can say 2 to 4 people only, from Dream forum reports threads.
This isn't easy, especially with all new posters, not knowing better.
This is exactly why T-Mobile took Root away from the general public. LOL
Mikey1022 said:
You guys might as well kill this topic, it will not happen.
I spend hours alone, every day trying to keep this and the theme forum somewhat organized.
Another forum?? will not help one bit, unfortunately.
What people have to learn is how too search and read prior to posting.
What you "Vets" can do to help the situation is "Report a post" with a link where you think it should go.
Being a mod, i can say 2 to 4 people only, from Dream forum reports threads.
This isn't easy, especially with all new posters, not knowing better.
This is exactly why T-Mobile took Root away from the general public. LOL
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But thats just it, theres no where to move the support posts too!
If there was a support section i would GLADLY start flagging the hell outta threads that need moving!! but currently there is no where to send them.
Whatcha think? otherwise if you can suggest where i should suggest these help posts to go i will happily start flagging them for you!
thanks
Darkflare
So whats the criteria for reqporting a thread?
what about something to weed out retarded people? It's getting really off topic like OMG JESUS FREAK and #$%^HELP&^%$#
I appreciate your hard work mods.......
I remember another forum ( i can't remember which) but when you clicked "new thread" it asked you for your subject first, then showed links to similar threads and a "continue with new thread" button. Is there anyway to implement that here. Seemed pretty helpful even after searching the forum.
Read the rules in my sig or opening threads will threads already open, for the Same topic
Here is another vote for a support forum.
Why is it that people that have been part of the community for a while are such dicks? I don't understand why people are so inconsiderate when someone new asks a question. I understand there is a Q/A section and that people should read but when someone asks a "nebbish" question is a thread that it is OBVIOUSLY pertaining to people jump right on top of them and say stuff like "read it dumbass" or "google it". In the time that it takes to make such an a$$whole remark you could be a nice individual and help the person out. I understand it probably gets frustrating when people ask the same questions over and over but grow up. If your going to be part of a "hacking" community new people are going to come into the game and ask the tried and true questions. I for one asked plenty of question when I first started modding my phones and came across plenty of jerkoffs with snide remarks. It's very frustrating when you're getting used to a new system and have to spends hours and hours reading to try and find 1 answer to a simple question instead of being able to just ask. This is a community which by definition is a group of people living together in one place, esp. one practicing common ownership, and we should act like it. Help your fellow modders don't curb stomp their new excitement of having a new nifty phone.
I do agree that people are much, MUCH harsher on people than they should be, but I also believe that there is an etiquette for posting. In my book, if someone labels a thread as [Q] in general, no big deal. I don't give a crap what section it's in, just so it has some kind of order to it. Threads titled DEEZ NUTZ MAH PHONE IZ BROKE usually are begging to be flamed.
And on that note, I will simply say this:
treat others politely, and they will do the same. Unless they are doushecanoes. In which case you probably wouldn't want their advice anyway.
/rant
I'll offer my 2 cents on this topic. What I'd like to know is what are the repercussions of having numerous thrends of the same or similar topic, will the forum lag, will our cool phones spontaneously combust right before our very eyes, ill say non of the above. So who really gives a [email protected]$ if we have repeat topics...instead of replying "Google it or use the search option" (which sucks by the way) all you have to do is NOTHING, just use the back button on your phone and release yourself from the topic.
Sent from my SGH-I997 using xda premium
It isn't just forum etiquette. In a forum as large and widely used as XDA, not following the rules severely inhibits the functionality of the site. Creating a new thread on an existing topic doesn't just create a duplicate search result; it splinters the conversation, making it harder for those very newbies - or even more advanced users - find the information they need. XDA Developers is a resource not just for new users who want to know how the change the background on their phone, but for advanced developers and everyone in between.
If I have an issue with a specific application, and I search for that application, but there are 20, 50, or 100+ threads, the amount of information I have to wade through to find the answers I'm looking for increases almost exponentially, since the same questions will undoubtedly be repeated in each and every thread. On top of that, the likelihood that a user (new or otherwise) will miss the one nugget they are looking for increases even more significantly.
Some of the harshness is indeed childish, but XDA isn't your personal butler or tech support for your new device. It is an online forum that needs people to follow the rules to continue to be as useful as we have all known it to be. Otherwise, it's usefulness will degrade to the point of uselessness, and those flamers don't want to see that happen.
I can't figure it out myself.
Sent from my SGS II
I think the only reason why a lot of people are like that is because most of this stuff can be learned without asking any questions at all. Of course, there will be times when someone has a weird question and it has to be asked but if everyone would just review the rules and follow them there wouldn't be any problems.
beatblaster said:
I think the only reason why a lot of people are like that is because most of this stuff can be learned without asking any questions at all. Of course, there will be times when someone has a weird question and it has to be asked but if everyone would just review the rules and follow them there wouldn't be any problems.
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I agree, I had my phone running Infused GB before I ever even posted on the forum. I simply researched my questions and made sure I knew exactly how to do what I wanted to before I changed anything on my phone. Some people are just lazy...95% percent of the time, the question has been answered.
Focustom said:
Why is it that people that have been part of the community for a while are such dicks? I don't understand why people are so inconsiderate when someone new asks a question. I understand there is a Q/A section and that people should read but when someone asks a "nebbish" question is a thread that it is OBVIOUSLY pertaining to people jump right on top of them and say stuff like "read it dumbass" or "google it". In the time that it takes to make such an a$$whole remark you could be a nice individual and help the person out. I understand it probably gets frustrating when people ask the same questions over and over but grow up. If your going to be part of a "hacking" community new people are going to come into the game and ask the tried and true questions. I for one asked plenty of question when I first started modding my phones and came across plenty of jerkoffs with snide remarks. It's very frustrating when you're getting used to a new system and have to spends hours and hours reading to try and find 1 answer to a simple question instead of being able to just ask. This is a community which by definition is a group of people living together in one place, esp. one practicing common ownership, and we should act like it. Help your fellow modders don't curb stomp their new excitement of having a new nifty phone.
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I believe the scientific term is called NERD RAGE. But while it is excessive, it's to prove a point. An organized forum is a happy forum.
Yeah but organization and common courtesy can coexist. Help each other instead of cutting each down. I understand the forum becomes a cluster fack when people post a crap load of stuff about the same topic
Sent from my SAMSUNG-SGH-I997 using XDA App
Is there a way to adjust the search function to search the infuse forum rather than the entire forum (all devices) because that's the problem, I for one have tried countless times to search for something that I've read when the thrend was new but the search gives me topics from every device, and most of the time the search doesnt even locate what I'm looking for. So either look thru 100's of pages while guessing if the thrend was made in general or Q&A or post a new topic. I feel advanced search options would greatly reduce the repeat topic issue.
Sent from my SGH-I997 using xda premium
SolusCado said:
It isn't just forum etiquette. In a forum as large and widely used as XDA, not following the rules severely inhibits the functionality of the site. Creating a new thread on an existing topic doesn't just create a duplicate search result; it splinters the conversation, making it harder for those very newbies - or even more advanced users - find the information they need. XDA Developers is a resource not just for new users who want to know how the change the background on their phone, but for advanced developers and everyone in between.
If I have an issue with a specific application, and I search for that application, but there are 20, 50, or 100+ threads, the amount of information I have to wade through to find the answers I'm looking for increases almost exponentially, since the same questions will undoubtedly be repeated in each and every thread. On top of that, the likelihood that a user (new or otherwise) will miss the one nugget they are looking for increases even more significantly.
Some of the harshness is indeed childish, but XDA isn't your personal butler or tech support for your new device. It is an online forum that needs people to follow the rules to continue to be as useful as we have all known it to be. Otherwise, it's usefulness will degrade to the point of uselessness, and those flamers don't want to see that happen.
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Have you seen how many posts are in some of these threads. We have threads in here that have over 1000 posts in them with prob 20% tell people to read the whole tread. I might be easier on the folks if the devs would start a new thread with a new version of their ROM or Kernel. I know most of the Dev in the captivate forum used to do that when I was on a cappy.
Just my two cents.
Erik
nash2000 said:
Is there a way to adjust the search function to search the infuse forum rather than the entire forum
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YES!!! Near the top of a sub fourm, such as the infuse section, there is a SEARCH THIS FOURM link. You can even, from there, do an advanced search and really customize/narrow down your search results! Also within a thread at the top there is a SEARCH THIS THREAD link, which helps in those 100+ page threads.
As to why people jump all over "stupid" questions... IDk possibly mother issues???
shiftylock said:
...
treat others politely, and they will do the same. Unless they are doushecanoes.
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This pretty much summed up the thread for me.
Tomdg07 said:
YES!!! Near the top of a sub fourm, such as the infuse section, there is a SEARCH THIS FOURM link. You can even, from there, do an advanced search and really customize/narrow down your search results! Also within a thread at the top there is a SEARCH THIS THREAD link, which helps in those 100+ page threads.
As to why people jump all over "stupid" questions... IDk possibly mother issues???
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Those must be for the PC, the app search doesn't offer those features, unless I'm blind.
Sent from my SGH-I997 using xda premium
nash2000 said:
Those must be for the PC, the app search doesn't offer those features, unless I'm blind.
Sent from my SGH-I997 using xda premium
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Yup, desktop site, app search blows....
Sent from my SAMSUNG-SGH-I997 using xda premium
Thread closed.
Its off topic
If you have a problem with someone keep it between yourselves. You can argue with people all you want over pm.
Dev threads are for dev related materials. This means critiques, error reporting, LOGS, and relivent info. What this does not include is arguing with people. Also posts that comment to the op, saying I'm not flashing this because... please no.
Also replying to a question with this belongs here wastes space. If you don't know don't reply. If you do, answer it or post a link to a thread with the answer and then say this belongs here. We don't need 3 this belongs here to every question before someone has the heart to answer it. You're adding to the mess.
Also please read ravers post clarifying the sections. The community is becoming way too whiny and every thread is becoming a flame war.
http://forum.xda-developers.com/showthread.php?t=1517199
Sent from my SGH-T959V using XDA App
You're absolutely correct. I, for one, have responded to posts on dev threads that I shouldn't have. No disrespect was meant to the dev it's just seeing certain posts disrespecting the op angered me to the point of responding. I will be more than happy to go back and delete it if I am able. At the very least I will edit.
Edited my post in dev thread.
Sent from my SGH-T959V using xda premium
im sorry but if raver already posted something referring to this said problem, then are you yourself not whining and wasting forum space?
and once upon a time i posted this
http://forum.xda-developers.com/showthread.php?t=1235789
so you could link this thread if you like
This is addressing a different issue. The main thing here, we are a community. We all want basically the same things. We don't want to read through the flaming of other users and posting counterproductive things. Yes people will post questions in the wrong sections, etc, but it doesn't warrant 5 posts complaining about it's misplacement when it would take one to clarify and inform him KINDLY it's in the wrong place for future posts. Yes that search feature is nice, and things are crowded, but people make mistakes. We need to be a community and treat eachother with respect instead of whining and complaining at everyone.
if anyone has issues, they can use my guide thread to post them in
Sent from my Kindle Fire using the XDA premium app
I want to point people to my question in the Q&A section.
http://forum.xda-developers.com/showthread.php?t=1518935
Answers from the mods would be nice. Because the community is creating rules and expecting people to know them in advance. The general rules are basic and dont cover a lot of what people like to claim is rules and whatnot.
yeah, this was more meant to address the people just generally being a%$es. Rules are nice and all, but we don't all need to police them, especially if it means posting 5 threads policing them.
hampsterblade said:
Also replying to a question with this belongs here wastes space. If you don't know don't reply.
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How many questions have you answered incorrectly in the dev threads today after writing this?
lumin30 said:
How many questions have you answered incorrectly in the dev threads today after writing this?
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im sorry lumin, how mu h time have you spent on irc with team acid? i guarantee its less than hamster and. i have
Sent from my SGH-T959V using xda premium
What are talking kid.
lumin30 said:
How many questions have you answered incorrectly in the dev threads today after writing this?
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What he's saying is, if you can't help, don't waste yours and our time. At least answering incorrectly shows effort on one's part to help, instead of just blatantly being an ass.
Sent from my A500 using Tapatalk
lumin30 said:
How many questions have you answered incorrectly in the dev threads today after writing this?
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Plenty. Answer the question and direct them to the right place, especially if it only takes one post to answer. If it'd take more link them to a more relivent thread.
For every one noob asking a question in the wrong place we have 5 "experts" repeating this goes here wasting more space than it'd take to answer.
Sent from my SGH-T959V using XDA App
hampsterblade said:
Plenty. Answer the question and direct them to the right place, especially if it only takes one post to answer. If it'd take more link them to a more relivent thread.
For every one noob asking a question in the wrong place we have 5 "experts" repeating this goes here wasting more space than it'd take to answer.
Sent from my SGH-T959V using XDA App
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I'm sorry hampsterblade - I mean no disrespect - but you seem to have a Do as I say not as I do attitude with this post and your posting in the dev threads.
lumin30 said:
I'm sorry hampsterblade - I mean no disrespect - but you seem to have a Do as I say not as I do attitude with this post and your posting in the dev threads.
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Well if you DO follow his actions then you'd be in our IRC channel helping us debug and giving us logs. Hampster's one of the only new names that I've seen giving us legitimate help lately.
FBis251 said:
Well if you DO follow his actions then you'd be in our IRC channel helping us debug and giving us logs. Hampster's one of the only new names that I've seen giving us legitimate help lately.
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FB I don't plan on following others' actions. And I am not saying what he said in the OP doesn't have merit. However, it seems after he posted this he has been on a posting spree in the dev section... adding to the clutter he denounced in this post. Hell he even accidentally started thread today in the dev section talking about starting a Wiki...
I don't know how me joining the IRC channel will benefit you guys or help. I hope to help by answering noob questions so you guys don't have to. We are going to have to do hand holding whether we want to or not... I am resigned to that fact... therefore, I do my best to handle as many those requests as possible.
....As the world turns (starting to look like a soap)
As lumin30 will tell you we have had our fair number of disagreements here, but I totally agree with him. This is a somewhat relevant post, but it looks more towards the lines of "Do as I say not as I do" post. There are plenty of "This is what your supposed to do" threads like this ----->
http://forum.xda-developers.com/showthread.php?t=1235789
And if this is what the OP is referring to as "especially if it means posting 5 threads policing them."
then please look at date i wrote it (26 aug 2011). If mistaken on what your talking about then I apologize.
Just seems to me that the very thing you are preaching is being done by you.
I'm not trying to spark arguments here.
What I'm mostly saying is cut some people some slack. While it's a good thing to inform people where things should go, that doesn't mean when someone posts something in the wrong thread things only need to be said once, and if it's a simple answer just answer it and inform them it should be in a different section.
Read through some of the old threads especially Raver's roms, and yes some people are dumb reporting bugs that are in the op, or have already been reported, and not providing logs to help. That doesn't mean we need 5 people to reply to the post saying this has already been reported or this belongs in Q&A.
I'm simply saying be friendly. The overall activity of the community has gotten way too hostile. Noobs will be noobs, not that I approve of it, that doesn't mean our older members have to be dicks.
Also my post earlier was a legitimate mistake as I just opened the browser to make the post and didn't notice what section I was in. And As for the wiki I do intend to do it as I feel there is too much to put on one page with sub-pages, and that navigation wise it will make things more friendly for noobs to find information easily with a full FAQ, and wiki pages with full descriptions of roms, how to flash them, and known bugs, as things tend to get lost in the forums. I'm simply working to help out the little guys. We all had a time we were noobs too, just some are dumber than others.
noobs will be noobs, saying that just tells people hey i'm a noob and noobs will be noobs...so I'll just post where ever I like and continue not to use search
Sent from my SGH-T989 using xda premium
jdubb1106 said:
noobs will be noobs, saying that just tells people hey i'm a noob and noobs will be noobs...so I'll just post where ever I like and continue not to use search
Sent from my SGH-T989 using xda premium
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Guh, people are so selective with what they read. I said noobs are dumb in post in the wrong place. Doesn't mean we need 5 people to police them for every post. It only makes things worse.
This thread has turned into a fail as it always has and always will.....damned if you do....damned if you dont...
Sent from my SGH-T959V,SGH-T959 using xda premium.
This is nothing new for a lot of us but since we got ics roms there have been a lot of noobs. DO NOT ASK QUESTIONS IN THE DEV THREADS. There are q&a threads for every rom so post your questions there and don't post the same question over and over. The only reason to post in the dev thread is to report bugs. Don't take this the wrong way anyone but its getting out of hand and I thought it needed to be addressed.
Sent from my galaxy s 4g using XDA app
A good rule of thumb is ask the question once. If a answer is not given within a day bump your question dont ask again.
If your not sure what bumping a post is I will explain. You quote your previous post that has the unanswered question. If more than one was asked then just edit out the answered questions. It would look something like this.
How come this rom is so awesome?
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bump
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in the case of aokp dont talk about ponies seriously I saw the vibrant forums and the dev had to lock thread for talking about ponies:highfive:
These are all true. So I won't quote anyone specifically. I know in the last few days you've seen me post a bit, but there are weeks/months where I don't post at all. I'm not always watching the forum and have A LIFE TO LIVE (I'm sure you do to ).
A few of you guys are my ifriends and iassociates. And I like helping out, its in my nature. But as you see, I ask in my OPs that people follow a few of my own rules. And as you can tell, when my rules are broken I lock my threads. Because I don't need to walk away from my computer to go hang out with my daughter and come back to a thread full of off topic garbage that you guys could have been chatting on IRC or on PM.
It used to be in my signature, maybe I should add it again.
How to ask questions the smart way, by Eric S. Raymond and Rick Moen.
This document is your howto on using forums, mailing lists and IRC. I can be honest and say that I don't always follow that document and am sometimes making my own mistakes.
Anyways, I highly recommend that everyone reads that document all the way through at least once.
Enjoy...
I hope people are taking the time to read this, but I doubt it.
Sent from my SGH-T959V using xda app-developers app
Hint-hint.
Sent from my SGH-T959V using xda app-developers app
i have been a member of xda forums for 1 1/2 years, as well as other android forums around the net. i'm usually the type of person that reads the threads more than i post in them, unless i truly have a helpful answer for someone or i genuinely need help with something. bc of this i have only two posts here at xda, as it's not my go-to forum. nonetheless, i still look through threads here for info and help and occasionally i know the answer to someone's question. upon trying to help someone out earlier in the vzw gnex development forum i was presented with a v-bulletin message telling me i'm not allowed to post there because it's for 'advanced users' who have 'more than ten posts.' i find this to be a ridiculous policy, based solely on my prior activity, or lack thereof. i consider myself to be pretty proficient with android, and basically i would have to make seven other posts in addition to this one (which would have no merit as i don't need to make seven other posts at this time) and clog up other sections of the forums just so i can reply to someone in a development thread. is there no way around this? or do i truly have to come up with some bs posts elsewhere just to help someone?
The reason is they don't want time wasters taking up the time of the developers or people asking questions which have already been asked and answered. Where all it would take is a little effort to search. It fairly easy to get your ten posts look for other forums where you could help. With the amount of members xda all ready has and the amount that sign up everyday, there no way of knowing or determining what expertise the new member may or not have.
Sent from my GT-I9300 using xda app-developers app
i understand what you mean, but I'm far off from being a new member. As stated in the op I've been a member for a year and a half (since Feb 2011.) Oh well. Thanks for the reply
All I can suggest is u look about some of the other forum's where u can post and see if there are people in their u can help.
Sent from my GT-I9300 using xda app-developers app
As chris170569 said, it really isn't difficult to write 10 posts around these forums. If indeed you've done a lot of reading here and are a proficient android user, as you say, then even though you may not feel the need to make other posts, but there are always users here who need help.
The best place to start of is in the forums for your device and look through the General and Q&A sections of said forum to see if you can help anyone.
There's always the option of helping out in the General and Q&A subforums of the General forum.
The posts really won't take long to build up.
Sent from Stephen Hawking's rooted wheelchair
What you post was absolutely ryt bro::thumbup::thumbup::thumbup:
Sent from my HTC Explorer A310e using xda app-developers app
Just like KidCarter93 and chris170569 have said it is pretty easy to get 10 thanked posted. As you can see I'm a pretty new member and already have gotten 10+ thanked post. However, when I first came to XDA I didn't even get a thanked post in a forum until almost a month later. After that I post at least once a day, to see if I can help someone out. Just saying you get in what you put out.
Since you're proficient in android, make a thread on answering people's question (if there isn't one already). But to answer your question the only way to answer people's question that you come across is to private message them.
running into the same issue ... need help big time on my EVO
Go to the discussion forum for your device. Should find someone there. Or start a new thread in the Q & A section for your device. Make sure u have really really searched first, if your problem can be sorted by a quick search n u not done that you will get flamed mercessilly
Sent from my Jelly Bean eating sending thing using xda-developers app