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[Q] HOW do i return the nexus 5 and get a full refund?

So both my brothers have iphone 3g, both their phones are messed up so i thought i'd do something nice and buy them both nexus 5 phones. Turns out they both think it's too expensive and i should have not wasted my money and they want me to return the nexus and get a refund. Question is how do i do that? On amazon, it's extremely easily to print out return forms but google is so hard. There used a be a contact email for google support but now i don't see it anywhere.
How do i return and get a full refund on both the nexus 5? Also is it like amazon, meaning that they will have a prepaid shipping label or do i have to pay for the return shipping? DOES google also charge a restocking fee? Both the nexus 5 boxes have not been opened at all so it's still brand new, would i get a full refund? thanks in advance!

Just a thought, you could try helping out people in your area stuck in the queue and selling it to them?
Sent from my C6906 using xda app-developers app

jinjin12 said:
So both my brothers have iphone 3g, both their phones are messed up so i thought i'd do something nice and buy them both nexus 5 phones. Turns out they both think it's too expensive and i should have not wasted my money and they want me to return the nexus and get a refund. Question is how do i do that? On amazon, it's extremely easily to print out return forms but google is so hard. There used a be a contact email for google support but now i don't see it anywhere.
How do i return and get a full refund on both the nexus 5? Also is it like amazon, meaning that they will have a prepaid shipping label or do i have to pay for the return shipping? DOES google also charge a restocking fee? Both the nexus 5 boxes have not been opened at all so it's still brand new, would i get a full refund? thanks in advance!
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I think there's a number to call on the Google play site in Devices section. As far as I know, you can get a full refund if the device is defective. I never heard of a full refund if the buyer "doesn't want it anymore" when buying from Google play. If you manage to return it, they'll look at the phone before they give you a refund. Again, that is if it was defective.

Google return policy found here: https://support.google.com/googleplay/answer/2411741?hl=en

custo said:
Just a thought, you could try helping out people in your area stuck in the queue and selling it to them?
Sent from my C6906 using xda app-developers app
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+1

You could always go the ebay route. If anyone comes in here chiming that you shouldn't make a profit, just remember you bought these with the intention of helping your brothers out.

donatom3 said:
You could always go the ebay route. If anyone comes in here chiming that you shouldn't make a profit, just remember you bought these with the intention of helping your brothers out.
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Heck, I could sub for one of your brothers and you could give one to me.

Have sent mine back nearly 2 weeks ago - still waiting for refund. Everytime i chase up. the support team read the same scripts and say it takes 14 days. However they can't even track my return. despite them sending me the return label and me being able to see the return being delivered to them on the parcel force site.
Very very disgraceful service.

[Q] Where to Buy the Nexus 5? (USA)

Hello XDA,
I missed the small window of opportunity to purchase the nexus 5 from the play store (16 gb), and now it is almost a month out of stock. I am looking to buy the Nexus 5, but can't find a well-priced retailer. BestBuy andRadioshack (along with my carrier) tack on an extra $100 , which I really don't want to pay. Has anyone successfully purchased the nexus 5 from somewhere other than the Play store for less than $450? If so, is it still available from that location?
Thanks,
ccrama
(I am in the United States)

You may get better results if you edit your thread title to state which country you're looking to buy in.

rootSU said:
You may get better results if you edit your thread title to state which country you're looking to buy in.
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Thanks, didn't think of that. Fixed

I think it's an awesome device

I personally would try craigslist. That's where I bought mine. The guy sold it for $400 which is like $9 more than it would have been with tax and shipping for google play

ccrama said:
Thanks, didn't think of that. Fixed
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if you want it "now" you are going to pay for it.
craigslist
ebay
swappa
"might" have less of a mark up

dingokevin said:
if you want it "now" you are going to pay for it.
craigslist
ebay
swappa
"might" have less of a mark up
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-Cupper- said:
I personally would try craigslist. That's where I bought mine. The guy sold it for $400 which is like $9 more than it would have been with tax and shipping for google play
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I'm going to try to find one on craigslist, but ebay is way overpriced, like 150-200 over play price. I might have luck on craigslist!

Stop posting questions in the General thread. Read the stickies.

You can get them anywhere now.
Sent from my SAMSUNG-SM-N900A using Tapatalk

ccrama said:
I'm going to try to find one on craigslist, but ebay is way overpriced, like 150-200 over play price. I might have luck on craigslist!
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I think I was very fortunate to get it for $400 on craigslist lol
Good luck!

[Q] Warranty on a Nexus 5 from Ebay

If I buy a nexus 5 from ebay, can I still use the Google warranty on it?

GodSlayer said:
If I buy a nexus 5 from ebay, can I still use the Google warranty on it?
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Technically, the warranty is not by Google - it is by LG. Google will handle returns/replacements within the first 15 days.
According to LG, the warranty is for 12 months for the original purchaser.

jj14 said:
Technically, the warranty is not by Google - it is by LG. Google will handle returns/replacements within the first 15 days.
According to LG, the warranty is for 12 months for the original purchaser.
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Can I invoke it using the original receipt?

I think the warranty is tied to the original email address
Team Nexus 5 sucks

GodSlayer said:
Can I invoke it using the original receipt?
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Sorry - can't say because I haven't tried it. I suspect it will be ok if you have original receipt since all LG would really care about is the purchase date to figure out whether it is still under warranty or not, but I don't know if they will check purchaser name as well. You could check with Google/LG to be sure, but I'm pretty sure they will give you the legal answer
Just out of curiosity, why are you buying from ebay instead of the play store? Is it significantly cheaper there? I just glanced thru' some of the postings there and they all seem to be selling over $400 (buy it now)

jj14 said:
Sorry - can't say because I haven't tried it. I suspect it will be ok if you have original receipt since all LG would really care about is the purchase date to figure out whether it is still under warranty or not, but I don't know if they will check purchaser name as well. You could check with Google/LG to be sure, but I'm pretty sure they will give you the legal answer
Just out of curiosity, why are you buying from ebay instead of the play store? Is it significantly cheaper there? I just glanced thru' some of the postings there and they all seem to be selling over $400 (buy it now)
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The price in the Play Store is almost 450, with taxes and shipping, and there are options for less than that.
Moreover, I am having trouble ordering from the Play Store as I am not a resident of the USA, and only sending it to a person there. I know that the ebay order will get there, unlike the Play Store order which is still pending and can be dropped at any moment.

High resale price - why?

I just observed used Nexus 5 being sold for about $35 less than new within countries which have plenty of stock. Is this the "one born every minute" or something else?
example of used $350
and example of new $385
With OnePlus out in a few weeks for $349 plus unknown on tax and postage, and a few other low-priced unlocked handsets out there, I'm puzzled why Nexus 5 is holding its used price, and its coming under attack on its new price.

Because it's a great phone. Oneplus one may be too big for some. Plus it's a true developers phone. No one knows what the oneplus one sources / blobs for drivers will be like...
Sent from my Nexus 5 using Tapatalk

rootSU said:
Because it's a great phone.
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I agreed enough I just bought one.:highfive:
Oneplus one may be too big for some.
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I've gone down the route of using a Nexus 7 when i want bigger screen which I carry differently to my phone as for fitting in pocket and hand.
Plus it's a true developers phone. No one knows what the oneplus one sources / blobs for drivers will be like...
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I avoid devices for a couple of months to let bugs discovered and resolved.
But that wasn't my question, i don't understand why someone would buy used for 90% of new? It's not like stock is hard to get new.

nigelhealy said:
I agreed enough I just bought one.:highfive:
I've gone down the route of using a Nexus 7 when i want bigger screen which I carry differently to my phone as for fitting in pocket and hand.
I avoid devices for a couple of months to let bugs discovered and resolved.
But that wasn't my question, i don't understand why someone would buy used for 90% of new? It's not like stock is hard to get new.
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its new price is fairly cheap, and its used price is competitive with other phones because its as good as or better than the other phones.

simms22 said:
its new price is fairly cheap, and its used price is competitive with other phones because its as good as or better than the other phones.
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Right but why would someone buy used for 90% new when new is immediately available? I'm missing something here or is it just dumbness of buyer?

nigelhealy said:
Right but why would someone buy used for 90% new when new is immediately available? I'm missing something here or is it just dumbness of buyer?
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most people arent geniuses. ok, most might even be an understatement

nigelhealy said:
Right but why would someone buy used for 90% new when new is immediately available? I'm missing something here or is it just dumbness of buyer?
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90% is cheaper than 100%. Not everyone is as fortunate as you to be able to pay 100%
"but it's only $35"
Someone could feed themselves for a week on that. Don't make the mistake of confusing being frugal with being dumb, or that everyone is the same as you
Sent from my Nexus 5 using Tapatalk

rootSU said:
90% is cheaper than 100%. Not everyone is as fortunate as you to be able to pay 100%
"but it's only $35"
Someone could feed themselves for a week on that. Don't make the mistake of confusing being frugal with being dumb, or that everyone is the same as you
Sent from my Nexus 5 using Tapatalk
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If they're starving they can do with a cheaper Nexus 4 for months.
Warranty is part of frugality, if my new N5 breaks I got some postage costs probably, but I'm less exposed financially than I am with used.

Well luckily for them, it's not your decision what they do with their money
Some people don't care about warranty. Some people know how to use warranty. It's not a problem for them, it's not a problem for you so don't worry yourself about people being "dumb". If you're asking "why isn't everyone like me?", well that's a philosophical question, probably better angled towards facebook
Sent from my Nexus 5 using Tapatalk

Because the phone is worth a lot more than $350 to most people. Similar phones cost $700 and the Oneplus isn't even being sold really.
Also countries that don't have the Play Store devices, their only choice is to buy them second hand and they are willing to pay as much as the retail cost.
One word answer: demand.

bblzd said:
Because the phone is worth a lot more than $350 to most people. Similar phones cost $700 and the Oneplus isn't even being sold really.
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I agree plus we don't know the potential scare story inside the OnePlus for at least month, it needs bulk ownership first from those who have another device already as their main phone.
Also countries that don't have the Play Store devices, their only choice is to buy them second hand and they are willing to pay as much as the retail cost.
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Yep, that's a reason in some countries, not sure of the reason within USA.
One word answer: demand.
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Hmm, there's something else going on, it doesn't add up fully.

nigelhealy said:
I agree plus we don't know the potential scare story inside the OnePlus for at least month, it needs bulk ownership first from those who have another device already as their main phone.
Yep, that's a reason in some countries, not sure of the reason within USA.
Hmm, there's something else going on, it doesn't add up fully.
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Those living in other countries buy our used phones. $350 for a used N5 is still half the price they would pay for a new phone in their country.
Anyone living in North America can buy the phone for $350 new and have no incentive to buy it used for that price.

bblzd said:
Those living in other countries buy our used phones. $350 for a used N5 is still half the price they would pay for a new phone in their country.
Anyone living in North America can buy the phone for $350 new and have no incentive to buy it used for that price.
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I'm well aware of that axis, selling from inside to USA to outside, doesn't explain buying within USA.
I'm selling my N4 in my next overseas trip next month :angel:

nigelhealy said:
I'm well aware of that axis, selling from inside to USA to outside, doesn't explain buying within USA.
I'm selling my N4 in my next overseas trip next month :angel:
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What makes you think people in the US are buying them used for more than they cost new? I would just assume they are all out of seas, but there is no real way of telling. Or is there?
If they are, they must not realize they can buy it new for the same price from Google. Or perhaps they are attempting a scam of some sort.

bblzd said:
What makes you think people in the US are buying them used for more than they cost new? I would just assume they are all out of seas, but there is no real way of telling. Or is there?
If they are, they must not realize they can buy it new for the same price from Google. Or perhaps they are attempting a scam of some sort.
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The example I gave, don't know for sure who bought but a "I will buy it" message from someone saying in they are USA, and this after I had pointed out 10% more gets new offer. I'm just puzzled, doesn't make sense.
Oh well.

nigelhealy said:
The example I gave, don't know for sure who bought but a "I will buy it" message from someone saying in they are USA, and this after I had pointed out 10% more gets new offer. I'm just puzzled, doesn't make sense.
Oh well.
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Strange for sure. Perhaps they saw extra value in a phone that has an unlocked bootloader and root access?

nigelhealy said:
Yep, that's a reason in some countries, not sure of the reason within USA.
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Even in the USA, sometimes it takes a while to get. And beyond that, it's still cheaper than any other alternatives, and some people prefer it to be cheaper. If it's 10% cheaper than retail, then that's still 10% they save.
nigelhealy said:
Hmm, there's something else going on, it doesn't add up fully.
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No, there's nothing else. People can sell them for that price because people are willing to buy it for that price. That's what the demand is.

Maybe its the rumors this is the last nexus.
Plus good luck to those waiting for the pluseOne it sounds good on paper but who knows if they will ever get to the point of mass production.

divinewisdom said:
Maybe its the rumors this is the last nexus.
Plus good luck to those waiting for the pluseOne it sounds good on paper but who knows if they will ever get to the point of mass production.
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Right...being that there may not be a Nexus 6, people are probably snapping these up now because they become a collector's item and a rare commodity.

Craigslist in my area has them going mint for 250 to 325
Sent from my Nexus 5 using XDA Free mobile app

[Q] Buying a nexus 5 1 question

Hi, new to the forums and want to ask a question as maybe there are people here who will be able to help me.
I want to buy a nexus 5, and currently I'm looking at one on ebay for £50 less than the price on the google store. I asked the seller whether it comes with warranty and he said no as its being imported from outside the UK, however he said its a Genuine LG Nexus 5 even though its from hong kong (now you see my concern)
£290, is it worth risking it for a possible fake? (if there are fakes out there that is)
Thanks,
Rús

Reus Consumables said:
Hi, new to the forums and want to ask a question as maybe there are people here who will be able to help me.
I want to buy a nexus 5, and currently I'm looking at one on ebay for £50 less than the price on the google store. I asked the seller whether it comes with warranty and he said no as its being imported from outside the UK, however he said its a Genuine LG Nexus 5 even though its from hong kong (now you see my concern)
£290, is it worth risking it for a possible fake? (if there are fakes out there that is)
Thanks,
Rús
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Pay the extra 50. It's worth it for the peace of mind and warranty. If it is a fake or it has a problem with it, it's going to be a nightmare and it's going to cost you much more to get it fixed.

Krimsonmyst said:
Pay the extra 50. It's worth it for the peace of mind and warranty. If it is a fake or it has a problem with it, it's going to be a nightmare and it's going to cost you much more to get it fixed.
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ah ok, thanks. I was hoping I could buy the wireless charger for it with that money, oh well
I would post the link here for the auction but I'm not sure if thats allowed on these forums, I wouldn't expect it to be.

Pay the extra end of story......