Related
All you need to do to fix the screen bleed is loosen the screws on the back of the phone. Ya'll are crazy taking multiple trips to tmobile, picking up all these phones and having the same problem everytime. Man, such an easy fix for such a huge fiasco.
I might add, it may be necessary to get further inside the phone to loosen screws. That would of course mean breaking the "void" sticker covering one of the screws. I haven't tried this yet, but loosening the outer screws did a lot of good for now.
If anyone has a teardown of the g2x, post it! this would be greatly helpful.
EvanPatrickSmith said:
All you need to do to fix the screen bleed is loosen the screws on the back of the phone. Ya'll are crazy taking multiple trips to tmobile, picking up all these phones and having the same problem everytime. Man, such an easy fix for such a huge fiasco.
Click to expand...
Click to collapse
Pictures....
My boy got that problem on his ima try it later on his device mines has very little in the corner but it doesn't even bother me .....actually nothing really bothers me about this device I love it oh wait one thing I'm missing from my mytouch 4g ....the optical track pad thing lol.....other than that this phone is great .....I get the casual network disconnects but ehh what phone doesn't .....
EvanPatrickSmith said:
All you need to do to fix the screen bleed is loosen the screws on the back of the phone. Ya'll are crazy taking multiple trips to tmobile, picking up all these phones and having the same problem everytime. Man, such an easy fix for such a huge fiasco.
Click to expand...
Click to collapse
Legit picture before and after or video of the before and after.
Is anyone willing to attempt to open up their G2X and see if they can fix the problem?
Yes before and after with pictures please. Thanks!
Loosening the screws won't help with the light bleed though since it's due to an improper sealing of the lcd panel. Tightening or loosening the screws won't change that.
As for the actual backlight bleed effect, I'm pretty sure that's a result of the light bleed but I'm not 100% sure so if anyone is brave enough to try it, it would be much appreciated.
WHat youre saying makes no sense. How will loosening the screws fix any screen bleed issue? I think you should explain better because this doesnt sound very plausable. WHat in actuality is causing the screenbleed to disapear?
UNless somehow you are re-adjusting the case, which in turn actually covers the outer edge of the screen better, thereby eliminating "screenbleed", what you are saying is ridiculous. I would think loosening the screws would have the opposite effect.
seriously, specifics and step by step on what you did would be greatly appreciated by the rest I'm sure as this seems to be a major defect in the phone.
I personally have zero screen bleed, unless I turn up the brightness to 100% and then its very very minor in the top left.
freakboy13 said:
WHat youre saying makes no sense. How will loosening the screws fix any screen bleed issue? I think you should explain better because this doesnt sound very plausable. WHat in actuality is causing the screenbleed to disapear?
UNless somehow you are re-adjusting the case, which in turn actually covers the outer edge of the screen better, thereby eliminating "screenbleed", what you are saying is ridiculous. I would think loosening the screws would have the opposite effect.
seriously, specifics and step by step on what you did would be greatly appreciated by the rest I'm sure as this seems to be a major defect in the phone.
I personally have zero screen bleed, unless I turn up the brightness to 100% and then its very very minor in the top left.
Click to expand...
Click to collapse
Step by step? 1) put screw driver in screw and turn lefty loosy 2) repeat step for other screws.
The logic behind this process is to remove pressure on the corners of the screen. If you push down in the middle of the screen, you get screen bleed in the middle. So, if you pull back a bit on the inside housing (after back cover is removed and screws are loosened), you can see the screen bleed move around and sort of disappear.
I guess it's possible that the bleed is caused by too much pressure? Improperly torqued screws? I'd say the theory is plausible but it doesn't bother me enough to try. Thanks for the info OP!
The OP is a LG Rep trying to get ppl to void their warranty so they don't have to replace them. This is stupid!
wondercoolguy said:
The OP is a LG Rep trying to get ppl to void their warranty so they don't have to replace them. This is stupid!
Click to expand...
Click to collapse
That actually does make sense cuz i think he re edit his post saying it will void the warranty and when I first looked at the post it didn't have thy part as I recall
My void sticker is on the middle screw so just for kicks I went ahead and loosened the top left screw. Did absolutely nothing. This thread needs to be locked for misinforming users.
Can someone else try this please. I don't expect anyone to void there warranty to see if this works but if you just loosen the outside screw it will not void your warranty. I don't have a screw driver small enough. This doesn't sound plausible but it does make me curious. If nobody does it tonight, I will buy a smaller screw driver tomorrow and try it.
Before doing this, you may want to peek what's inside from FCC:
http://www.phonescoop.com/phones/fcc_query.php?gc=BEJ&pc=P999DW
Choose "details", then open "internal photos".
jrwingate6 said:
Can someone else try this please. I don't expect anyone to void there warranty to see if this works but if you just loosen the outside screw it will not void your warranty. I don't have a screw driver small enough. This doesn't sound plausible but it does make me curious. If nobody does it tonight, I will buy a smaller screw driver tomorrow and try it.
Click to expand...
Click to collapse
I'll try it......edit:close thread didn't do ****...
yea tried it, this does nothing.
I would be more then happy to take apart my phone. however the link provided with the photos is not enough to go on and disassembly it gets me to the core but it seems to stop there.
wondercoolguy said:
The OP is a LG Rep trying to get ppl to void their warranty so they don't have to replace them. This is stupid!
Click to expand...
Click to collapse
Hahahahahahaha! This right here is the quality posting I expect from XDA. Good loving Lord.
well, i'm not sure about your phones, but my G2x does not have the "void" sticker over the screw holes....
when removing the battery cover all the screws are accessible... is the "void" sticker maybe under the cover beneath the battery cover?
javolin13 said:
well, i'm not sure about your phones, but my G2x does not have the "void" sticker over the screw holes....
when removing the battery cover all the screws are accessible... is the "void" sticker maybe under the cover beneath the battery cover?
Click to expand...
Click to collapse
Who knows... I'm not touching anything. heh...
Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
i have slight movement in that corner, makes a creek slightly but not a crack.
I also have this on my current phone. Mine is bad and with a couple of other issue I have a replacement coming today. My worry is the problem is with the back cover and if they send the warranty replacement without the back cover it will not fix the issue.
However if I get a perfect device and this is the only issue I might try to put something in the case to fill or tighten up this area and I can live with that.
I have similar issue. I just don't feel it solid.
If I push at any side of the phone, I will hear the light cracking sound.
I put some tape on the cover. No more creaking
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
idavid_ said:
I put some tape on the cover. No more creaking
Click to expand...
Click to collapse
The creaking on my Sensation is more towards the middle-right. Really annoying.
Got my thoughts and results on the issue here:
http://forum.vodafone.co.uk/t5/HTC-Sensation/The-creak/td-p/815521
wow another problem i dont have
I didn't at the start to be honest, just one day when I went to the local Voda store to get a new sim and I started feeling it, either way gone with the new back, or gone with the old back and lots of sticky labels.
Will be nice to have a scratch free back up down the line I guess.
there's a thread about that here somewhere. my first one had it, my current one doesn't
I had a cracking sound near the corner. However, I removed the cover and put it back on and it's dead silent. There is still some movement possible but no sound anymore. The phone I currently have is quite good only there is a scratch on the back of my screen so I have to return it. I really hope I get a good phone back.
henrik.dk said:
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
Click to expand...
Click to collapse
Here are the pictures. Very simple, just put several layers of tape where the creaking is.
Sent from my HTC Sensation Z710e
I did the same. Fixed it
Weird thing was I never had this problem when i got the phone...
I'm just going back to the t-mobile store and exchange it for a new one.. i wonder if they would give me a new one right off the bat~
my previous unit had the same issue, and i hated it. i returend it prompltly and my current one is perfect, nice & tight.
I went to the store today, They just exchanged my back cover and its working perfectly now =)
great to know. I will ask the store to have it changed.
xuni89 said:
Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
Click to expand...
Click to collapse
You could give the place where your phone has been assembled, it could help identifying possible faulty batches.
f.
I added a couple of small pieces of thin foam tape inside the case near the bottom corners. Snug as a bug, and no more creaking
Received my replacment Sensation yesterday and noticed it made a slight noise when I touched the bottom right corner area of the screen (near the search button) After using it today for an extended period the creaking became louder and louder and also has moved up so that it will creak if you touch the screen on any portion from the middle of the right hand side on down.. The creaking noise is steadily increasing in amplitude. I have checked to make sure the cover is on correctly and it is . I have pulled the back cover off numerous times and it was of no help. ,has anyone else experienced this issue? I just got off the phone with T Mobile(they could hear the sound as I touched the device,it is that loud) and they are sending out another one.
tenbeau said:
Received my replacment Sensation yesterday and noticed it made a slight noise when I touched the bottom right corner area of the screen (near the search button) After using it today for an extended period the creaking became louder and louder and also has moved up so that it will creak if you touch the screen on any portion from the middle of the right hand side on down.. The creaking noise is steadily increasing in amplitude. I have checked to make sure the cover is on correctly and it is . I have pulled the back cover off numerous times and it was of no help. ,has anyone else experienced this issue? I just got off the phone with T Mobile(they could hear the sound as I touched the device,it is that loud) and they are sending out another one.
Click to expand...
Click to collapse
If you are doing a warranty exchange they will not send the back cover, which is likely the problem. If you have nothing else wrong with your phone I would not risk getting another one with potential other problems. Call HTC and get them to send you a new back cover instead.
I called them and told them my paint was peeling off the back cover and they are sending me a new one for Free. I'ts worth a try and even if it doesn't work you will have a extra back cover.
In the end it should not have this issue, but 3 of mine after a few times opening and general usage gets loose. Others have said putting some tape on the inside of the case solved the creaking for them. There is another thread on that here as well.
Double post???? or you just get all excited??
jmcghee1973 said:
Double post???? or you just get all excited??
Click to expand...
Click to collapse
LOL no I don't know what happened.
bobsbbq said:
If you are doing a warranty exchange they will not send the back cover, which is likely the problem. If you have nothing else wrong with your phone I would not risk getting another one with potential other problems. Call HTC and get them to send you a new back cover instead.
I called them and told them my paint was peeling off the back cover and they are sending me a new one for Free. I'ts worth a try and even if it doesn't work you will have a extra back cover.
In the end it should not have this issue, but 3 of mine after a few times opening and general usage gets loose. Others have said putting some tape on the inside of the case solved the creaking for them. There is another thread on that here as well.
Click to expand...
Click to collapse
Thanks so much for the kind and informative reply. I did a couple of searches on screen creaking etc and nothing came up similar to what I have experienced. would you have a link to that thread or the search verbiage I might use? Would it be "cover loose or screen noises" ? Thanks so much.
tenbeau said:
Thanks so much for the kind and informative reply. I did a couple of searches on screen creaking etc and nothing came up similar to what I have experienced. would you have a link to that thread or the search verbiage I might use? Would it be "cover loose or screen noises" ? Thanks so much.
Click to expand...
Click to collapse
Here is a link to the other thread
http://forum.xda-developers.com/showthread.php?t=1156281
Creaking on mine is pretty bad. I had to put tape all over the cover to stop it. But I'm not going to exchange it.
Sent from my HTC Sensation Z710e
Well im having rogers ship me a new phone (i only got the phone last friday, so not even a week yet) because the phone is unable to detect any sim cards. I dont know what the exact cause of the problem is but im pretty sure it has something to do with me opening the back case and pressing it back in too hard. Or maybe i short circuited the metal of the sim card holder some how when i was doing rom reboots
In all honesty, the design of the back panel is completely stupid and really cheap. The plastic is super flimsy and garbage. Plus the way you have to snap it back into the phone requires some pressure that could easily damage the phone.
Just be careful when you guys are touching around that simcard metal area. Any static electric shock could potentially cause you to end up with a expensive brick.
Ummm why do you need to put pressure on the middle area of the phone?
Whenever I place the back cover back on, I just start from the bottom of the phone and make sure that its in and then go around the phone clockwise and clip in the rest of the phone edges and thats it. Never have to touch the centre of the phone.
Max Sterling said:
Ummm why do you need to put pressure on the middle area of the phone?
Whenever I place the back cover back on, I just start from the bottom of the phone and make sure that its in and then go around the phone clockwise and clip in the rest of the phone edges and thats it. Never have to touch the centre of the phone.
Click to expand...
Click to collapse
This is what I also do when I need to put the cover back on.
I didn't press the middle when I was putting back the rear panel but I think I might have touched that metal sim bracket and maybe that's what caused it to short circuit.
Just becarful when handling with no rear panel. Also while charging the phone and trying to get a gps lock, the area behind and around the simcard gets really hot. My stats widget says 53c and that also might have caused this weird short circuit... I I don't know
You're doing it wrong.
Post deleted, wrong thread.
badhobz said:
...
In all honesty, the design of the back panel is completely stupid and really cheap. The plastic is super flimsy and garbage. Plus the way you have to snap it back into the phone requires some pressure that could easily damage the phone.
Just be careful when you guys are touching around that simcard metal area. Any static electric shock could potentially cause you to end up with a expensive brick.
Click to expand...
Click to collapse
Static shock is a potential problem with any electronic device.
I don't think the cover had anything to do with it.
Mine is on and off all the time, 5-10 times a day at times when I'm testing different things. Never had a problem like this.
Actually the back is pretty durable for the amount of times I've torn it off in a hissy fit...plus I love the texture. I'm always afraid I'm going to snap it in half but it can take alot of bending. It's amazingly flexible for plastic. But you never press the middle...slide your finger along the sides only till it all snaps in.
+1 for that. I slide my fingers on the sides to push it in
Sent from my SAMSUNG-SGH-I997R using xda premium
No offense but why is this not locked? How can you brick your phone cause you take the back off the WRONG way?
Sent from my SGH-I997 using xda premium
I wouldn't call what he did "bricking". Bricking is usually caused by an upgrade gone wrong. He supposedly did damage to his hardware by pushing on the center too hard....and it's worth knowing about.
MikeyFTL said:
I'm always afraid I'm going to snap it in half but it can take alot of bending.
Click to expand...
Click to collapse
i think there was a demo by samsung where a rep actually folded it in half and it was fine
MikeyFTL said:
I wouldn't call what he did "bricking". Bricking is usually caused by an upgrade gone wrong. He supposedly did damage to his hardware by pushing on the center too hard....and it's worth knowing about.
Click to expand...
Click to collapse
I know he didnt brick it, I'm just goin on what he referred his problem to. Info that anybody should have known
Sent from my SGH-I997 using xda premium
The back panel is seriously the only thing I dislike about this phone -_-
Why did it have to downgrade from the Captivates nice hard back panel!
in retrospect i think i might have bricked the phone by doing a bad flash instead of it being a physical problem. Im pretty sure somewhere along the way i must have deleted the EFS files when i was trying to get rid of the root and restoring it back to original firmware. I did some research and the problems im having with the no carrier/no imei/ is related to EFS being deleted.
I just dont know how to get it back now.
Also if i send the phone in for warranty and they find out that the EFS is deleted, would they consider that my fault? Luckily the replacement phone i got torched itself (screen burnt out in like 1 hour) so they are replacing that for the galaxy S II but i still have to send the original one back.
you obviously did something wrong. I've had some crazy electronics hooked up to my SIM and other parts of my device. I keep wires soldered onto the mainboard which lead out of the device for direct communication with the processor. I have never run into a single problem.
You did something stupid with your sim card. It does not damage easily even when you're playing with the ciruits all the time. I know this because I do play with the circuits all the time.
DANIEL133337 said:
The back panel is seriously the only thing I dislike about this phone -_-
Why did it have to downgrade from the Captivates nice hard back panel!
Click to expand...
Click to collapse
Maybe to save some money, and to reduce phone weight.
I purchased my White 32BG N5 on the 31st of October, probably the very first batch. It has always been in a case. Yesterday I took it out to clean out the sides from dust as the case is a pretty thick one and the openings allow dust to get in. I noticed a hairline crash that goes from the SIM tray opening to the screen. I called up Google Support and they advised that physical issues with the phone are not covered under the warranty, the same thing was told to me by a supervisor.
I then reached out to LG Support, they advised that I have to ship the phone in and pay for shipping, and be without a phone for up to 7 days.
See attached image of the crack and let me know if you have any suggestions or heard about this issue. I am fraint that more and more crash are going to show up on this phone now.
It was probably stress crack. Case or not any stress to the phone can cause it to crack since it's plastic. Just my opinion.
Sent from my Nexus 5 using xda app-developers app
Nocturnal86 said:
It was probably stress crack. Case or not any stress to the phone can cause it to crack since it's plastic. Just my opinion.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yeah this happens. A bit of torsion and it's cracked
Sent from my Nexus 5 using Tapatalk
Removing cases can be rough. Is your phone bent at all?
Sent from my Nexus 5 using Tapatalk
Nexus 5 Side cracked
bblzd said:
Removing cases can be rough. Is your phone bent at all?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
not at all. the case im using is from casology
http://www.amazon.com/Caseology-Goo...=1397520186&sr=8-6&keywords=caseology+nexus+5
it comes on and off really easy.
Nocturnal86 said:
It was probably stress crack. Case or not any stress to the phone can cause it to crack since it's plastic. Just my opinion.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You would think that this type of issue would be covered under warranty
coolmaster121 said:
You would think that this type of issue would be covered under warranty
Click to expand...
Click to collapse
No why would it be? Stress cracks are caused by external stress to whatever was cracked like putting it in tight pockets for to long or sitting on it on accident or trying to take it out of a tight case and using to much force etc.. And warranty only covers defects with the internals or manufacturing. If you would have caught that crack the day you bought it you might have gotten them to replace it since it was same day but after so much time physical damage is usually user caused.
Nocturnal86 said:
No why would it be? Stress cracks are caused by external stress to whatever was cracked like putting it in tight pockets for to long or sitting on it on accident or trying to take it out of a tight case and using to much force etc.. And warranty only covers defects with the internals or manufacturing. If you would have caught that crack the day you bought it you might have gotten them to replace it since it was same day but after so much time physical damage is usually user caused.
Click to expand...
Click to collapse
Usually electronic devices such as cellphones are made with regular usage in mind. Like having the phone in your pocket, putting a case on and off. If the phone is unable to handle the stress of everyday use that would mean that there is something wrong with it.
I had the Galaxy Nexus for about 2 years, the Nexus S for 1 year with the same type of usage if not heavier and never had issues with "stress cracks"
I did own an iPhone 3GS and that also had similar type of cracks, all over the body of the phone. It was replaced btw, out of warranty too.
Also the term "stress cracks" usually refers to something that is created and then needs to settle in. Such as a foundation of a house. This is not the case for smart phone devices. Plastic housing does not need to settle in.
I looked up the warranty for the phone. On the first page of the warranty details (page 16 of the doc) this is what they say:
4. The external housing and cosmetic parts shall be free of defects at the time of shipment and, therefore, shall not be covered under these limited warranty terms.
http://www.lg.com/us/support/products/documents/Nexus5_SafetyAndWarranty_USG_Print_V1.0_130917.pdf
So I guess they dont care if the phone starts cracking on it's own, or there are other cosmetic issues with the device. That is kind of sad...
coolmaster121 said:
Usually electronic devices such as cellphones are made with regular usage in mind. Like having the phone in your pocket, putting a case on and off. If the phone is unable to handle the stress of everyday use that would mean that there is something wrong with it.
I had the Galaxy Nexus for about 2 years, the Nexus S for 1 year with the same type of usage if not heavier and never had issues with "stress cracks"
I did own an iPhone 3GS and that also had similar type of cracks, all over the body of the phone. It was replaced btw, out of warranty too.
Also the term "stress cracks" usually refers to something that is created and then needs to settle in. Such as a foundation of a house. This is not the case for smart phone devices. Plastic housing does not need to settle in.
I looked up the warranty for the phone. On the first page of the warranty details (page 16 of the doc) this is what they say:
4. The external housing and cosmetic parts shall be free of defects at the time of shipment and, therefore, shall not be covered under these limited warranty terms.
http://www.lg.com/us/support/products/documents/Nexus5_SafetyAndWarranty_USG_Print_V1.0_130917.pdf
So I guess they dont care if the phone starts cracking on it's own, or there are other cosmetic issues with the device. That is kind of sad...
Click to expand...
Click to collapse
You cracked the phone yourself mate. Maybe by sitting down with the phone in your pocket.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
coolmaster121 said:
I purchased my White 32BG N5 on the 31st of October, probably the very first batch. It has always been in a case. Yesterday I took it out to clean out the sides from dust as the case is a pretty thick one and the openings allow dust to get in. I noticed a hairline crash that goes from the SIM tray opening to the screen. I called up Google Support and they advised that physical issues with the phone are not covered under the warranty, the same thing was told to me by a supervisor.
I then reached out to LG Support, they advised that I have to ship the phone in and pay for shipping, and be without a phone for up to 7 days.
See attached image of the crack and let me know if you have any suggestions or heard about this issue. I am fraint that more and more crash are going to show up on this phone now.
Click to expand...
Click to collapse
Same here.. Same Model too. I have a hard shell case that I have been using.. I took it off yesterday to make sure there was no dust buildup, and noticed the crack. Same hairline crack from sim card to screen.
gee2012 said:
You cracked the phone yourself mate. Maybe by sitting down with the phone in your pocket.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
Click to expand...
Click to collapse
How could I crack the side of the phone like that by sitting on the phone?
1. The screen would crack
2. Both sides would crack
3. The crack would be all the way down the side. But it only goes to the sim entrance.
Also, never put the phone in my back pocket, its way too bulky with the case one it.
And, there is another person with a hardshell case who just added that they have the same issue on a White Nexus 5.
PS "Mate"? I'm an adult, if I screw up i take the responsibility, but if the stuff that I pay for has a defect I expect the party providing support to take care of the issue.
Also, if you purchased the N5 at the Google Play store, here is the info about getting support for your phone:
To obtain customer support for your mobile phone purchased from the Google Play Store, contact Google Nexus Support on http://support.google.com/nexus, or at 1-855-836-3987.
Ref: http://www.lg.com/us/support-mobile/lg-LGD820
bmfv said:
Same here.. Same Model too. I have a hard shell case that I have been using.. I took it off yesterday to make sure there was no dust buildup, and noticed the crack. Same hairline crack from sim card to screen.
Click to expand...
Click to collapse
Contact Google and see what they say about this issue.
To obtain customer support for your mobile phone purchased from the Google Play Store, contact Google Nexus Support on http://support.google.com/nexus, or at 1-855-836-3987.
http://www.lg.com/us/support-mobile/lg-LGD820
gee2012 said:
You cracked the phone yourself mate. Maybe by sitting down with the phone in your pocket.
Click to expand...
Click to collapse
No need to be a **** about it.
I've got the exact same crack on my Nexus. It's never been dropped, never been in a back pocket, and never been subjected to any bending at all. I contacted Google and they told me to contact LG. I've sent LG pictures and I'm waiting for them to get back to me about it.
The fact that we have a number of people reporting the exact same problem points to a defect in the build of the phone itself.
(That's not a crack on the screen in the photo, it's a white dog hair )
hutchy69 said:
No need to be a **** about it.
I've got the exact same crack on my Nexus. It's never been dropped, never been in a back pocket, and never been subjected to any bending at all. I contacted Google and they told me to contact LG. I've sent LG pictures and I'm waiting for them to get back to me about it.
The fact that we have a number of people reporting the exact same problem points to a defect in the build of the phone itself.
(That's not a crack on the screen in the photo, it's a white dog hair )
Click to expand...
Click to collapse
I posted this about 2 days ago, and we have 3 people reporting the same issue.
I have a feeling this is an issue with the white model of the phone only as the plastic that is on the sides of the phone is different then the Black or Red models.
I wish more people with the crack were aware of this post and would comment here with pictures. I am sure that Google would see that there seems to be a trend and start doing something about it. If you guys can share this so people realize that this is a defect, and maybe we can do something about this.
Not just white. Black too. Mine has hairline cracks next to the volume rocker and two next to the sim tray. One of them by the sim try is in nearly the exact same place as Hutchy's.
The cracks along with the peeling letters off the back is making me greatly question the build quality of this device. It seems to be falling apart and it has only been 6 months.
Yes, may be the while glossy plastic sides of the white n5 are not as rigid as the black ones. But I'm sure LG isn't going to do anything about that if few people report it :silly:
The phone can't crack itself. There must have been pressure put on that side while holding on to something (with phone in hand) or may be the case which y'all used was too tight that it split the side when you people applied pressure on it or while it was in a tight pocket. Reasons can be many.
It will be a miracle if LG actually accepted these devices and replaced them(or the casing) free of cost but I sincerely doubt it.
Edit: I know a friend of mine who had a HTC One m7 of which he took utmost care. The phone was in his pocket and while he was walking his thigh hit a corner of a desk. He didn't realize it ATM but when he took out his mobile while he received a call he saw that there was a dent on the back. Obviously he was hell bent on saying that he didn't drop the device nor did he threw it around but suddenly he remembered that time when that desk hit his thigh.
So what I'm saying is that such small things could have been the reason for the hairline cracks on your device.
GldRush98 said:
Not just white. Black too. Mine has hairline cracks next to the volume rocker and two next to the sim tray. One of them by the sim try is in nearly the exact same place as Hutchy's.
The cracks along with the peeling letters off the back is making me greatly question the build quality of this device. It seems to be falling apart and it has only been 6 months.
Click to expand...
Click to collapse
I've got the letters peeling problem too on the White. I just put a skin from Dbrand on the back to cover the lettering.
vin4yak said:
Yes, may be the while glossy plastic sides of the white n5 are not as rigid as the black ones. But I'm sure LG isn't going to do anything about that if few people report it :silly:
The phone can't crack itself. There must have been pressure put on that side while holding on to something (with phone in hand) or may be the case which y'all used was too tight that it split the side when you people applied pressure on it or while it was in a tight pocket. Reasons can be many.
It will be a miracle if LG actually accepted these devices and replaced them(or the casing) free of cost but I sincerely doubt it.
Edit: I know a friend of mine who had a HTC One m7 of which he took utmost care. The phone was in his pocket and while he was walking his thigh hit a corner of a desk. He didn't realize it ATM but when he took out his mobile while he received a call he saw that there was a dent on the back. Obviously he was hell bent on saying that he didn't drop the device nor did he threw it around but suddenly he remembered that time when that desk hit his thigh.
So what I'm saying is that such small things could have been the reason for the hairline cracks on your device.
Click to expand...
Click to collapse
You are comparing a dent on the back of a metal phone to a hairline crack in spots that it would be almost impossible to induce a crack of that nature even if one tried.
1. The case sides are actually pretty loose, I can easily bend them away from the sides, top and bottom of the phone
2. If the phone was hit on something while in a case the case would absorb that impact
2.a. I have seen drop tests of this phone, the screen shatters, the sides stay intact, no cracks. In other drop tests in a case the phone is completely fine, no cracks on the screen or the body. So the statements that removing the phone from the case or the case being too tight are complete BS.
3. LG's Warranty does state that they don't cover cosmetic issues. I know this, I have this info in previous posts. My point is that this is a manufacturing defect, and it should be covered by the manufacturer. I believe there are laws that protect the consumer against this kind of BS.
4. Also, per warranty info, Google is responsible for servicing these devices if they are purchased from the Google Play Store. See my previous posts.
I will make a video of my phone and case and the condition of both when I get home from the office today post it on YouTube and get a link in to this thread.
I do appreciate your feedback though.
Got a response from LG on Twitter:
https://twitter.com/LGUS/status/456181193437110273
After reading this thread I just had to go look. I have one above the Simtray. Not as prominent as you guys, but its there. I still have the tape on the sides in a cruzerlite TPU case. I have noticed myself sitting on the phone sometimes in my pocket jumping in the truck. Will always be in a case not that worried / (OCD) Oh well you should see the N4. The dude I bought that from replaced the battery and didnt take out the sim tray.