Received replacement -screen creaking and moving - HTC Sensation

Received my replacment Sensation yesterday and noticed it made a slight noise when I touched the bottom right corner area of the screen (near the search button) After using it today for an extended period the creaking became louder and louder and also has moved up so that it will creak if you touch the screen on any portion from the middle of the right hand side on down.. The creaking noise is steadily increasing in amplitude. I have checked to make sure the cover is on correctly and it is . I have pulled the back cover off numerous times and it was of no help. ,has anyone else experienced this issue? I just got off the phone with T Mobile(they could hear the sound as I touched the device,it is that loud) and they are sending out another one.

tenbeau said:
Received my replacment Sensation yesterday and noticed it made a slight noise when I touched the bottom right corner area of the screen (near the search button) After using it today for an extended period the creaking became louder and louder and also has moved up so that it will creak if you touch the screen on any portion from the middle of the right hand side on down.. The creaking noise is steadily increasing in amplitude. I have checked to make sure the cover is on correctly and it is . I have pulled the back cover off numerous times and it was of no help. ,has anyone else experienced this issue? I just got off the phone with T Mobile(they could hear the sound as I touched the device,it is that loud) and they are sending out another one.
Click to expand...
Click to collapse
If you are doing a warranty exchange they will not send the back cover, which is likely the problem. If you have nothing else wrong with your phone I would not risk getting another one with potential other problems. Call HTC and get them to send you a new back cover instead.
I called them and told them my paint was peeling off the back cover and they are sending me a new one for Free. I'ts worth a try and even if it doesn't work you will have a extra back cover.
In the end it should not have this issue, but 3 of mine after a few times opening and general usage gets loose. Others have said putting some tape on the inside of the case solved the creaking for them. There is another thread on that here as well.

Double post???? or you just get all excited??

jmcghee1973 said:
Double post???? or you just get all excited??
Click to expand...
Click to collapse
LOL no I don't know what happened.

bobsbbq said:
If you are doing a warranty exchange they will not send the back cover, which is likely the problem. If you have nothing else wrong with your phone I would not risk getting another one with potential other problems. Call HTC and get them to send you a new back cover instead.
I called them and told them my paint was peeling off the back cover and they are sending me a new one for Free. I'ts worth a try and even if it doesn't work you will have a extra back cover.
In the end it should not have this issue, but 3 of mine after a few times opening and general usage gets loose. Others have said putting some tape on the inside of the case solved the creaking for them. There is another thread on that here as well.
Click to expand...
Click to collapse
Thanks so much for the kind and informative reply. I did a couple of searches on screen creaking etc and nothing came up similar to what I have experienced. would you have a link to that thread or the search verbiage I might use? Would it be "cover loose or screen noises" ? Thanks so much.

tenbeau said:
Thanks so much for the kind and informative reply. I did a couple of searches on screen creaking etc and nothing came up similar to what I have experienced. would you have a link to that thread or the search verbiage I might use? Would it be "cover loose or screen noises" ? Thanks so much.
Click to expand...
Click to collapse
Here is a link to the other thread
http://forum.xda-developers.com/showthread.php?t=1156281

Creaking on mine is pretty bad. I had to put tape all over the cover to stop it. But I'm not going to exchange it.
Sent from my HTC Sensation Z710e

Related

htc sensation back casing defect

Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
i have slight movement in that corner, makes a creek slightly but not a crack.
I also have this on my current phone. Mine is bad and with a couple of other issue I have a replacement coming today. My worry is the problem is with the back cover and if they send the warranty replacement without the back cover it will not fix the issue.
However if I get a perfect device and this is the only issue I might try to put something in the case to fill or tighten up this area and I can live with that.
I have similar issue. I just don't feel it solid.
If I push at any side of the phone, I will hear the light cracking sound.
I put some tape on the cover. No more creaking
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
idavid_ said:
I put some tape on the cover. No more creaking
Click to expand...
Click to collapse
The creaking on my Sensation is more towards the middle-right. Really annoying.
Got my thoughts and results on the issue here:
http://forum.vodafone.co.uk/t5/HTC-Sensation/The-creak/td-p/815521
wow another problem i dont have
I didn't at the start to be honest, just one day when I went to the local Voda store to get a new sim and I started feeling it, either way gone with the new back, or gone with the old back and lots of sticky labels.
Will be nice to have a scratch free back up down the line I guess.
there's a thread about that here somewhere. my first one had it, my current one doesn't
I had a cracking sound near the corner. However, I removed the cover and put it back on and it's dead silent. There is still some movement possible but no sound anymore. The phone I currently have is quite good only there is a scratch on the back of my screen so I have to return it. I really hope I get a good phone back.
henrik.dk said:
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
Click to expand...
Click to collapse
Here are the pictures. Very simple, just put several layers of tape where the creaking is.
Sent from my HTC Sensation Z710e
I did the same. Fixed it
Weird thing was I never had this problem when i got the phone...
I'm just going back to the t-mobile store and exchange it for a new one.. i wonder if they would give me a new one right off the bat~
my previous unit had the same issue, and i hated it. i returend it prompltly and my current one is perfect, nice & tight.
I went to the store today, They just exchanged my back cover and its working perfectly now =)
great to know. I will ask the store to have it changed.
xuni89 said:
Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
Click to expand...
Click to collapse
You could give the place where your phone has been assembled, it could help identifying possible faulty batches.
f.
I added a couple of small pieces of thin foam tape inside the case near the bottom corners. Snug as a bug, and no more creaking

Received replacement -screen creaking and moving

Received my replacment Sensation yesterday and noticed it made a slight noise when I touched the bottom right corner area of the screen (near the search button) After using it today for an extended period the creaking became louder and louder and also has moved up so that it will creak if you touch the screen on any portion from the middle of the right hand side on down.. The creaking noise is steadily increasing in amplitude. I have checked to make sure the cover is on correctly and it is . I have pulled the back cover off numerous times and it was of no help. Has anyone else experienced this issue? I just got off the phone with T Mobile (they could hear the creaking if I touched it while on the phone with them)and they are sending out another one.
mod please delete this one as I tried to edit the first post of this subject and it somehow just made a new one instead. Apologies -do not kwow what I did wrong?

creaking back cover...

Does anyone have an issue where if you squeeze the phone(or push on the screen slightly as if you were playing a game and getting pretty into it) the back cover creaks and the screen pushes into it slightly. It mostly happens on the left side of the device(the side the volume buttons is on) but also in the top right corner. My device was never dropped and I don't remove the back cover often. I have only had the phone for just over a month. Just curious if you guys have the same issue. I contacted HTC just to see if this was the way the phone was made and they basically blew me off and told me if was by design...I don't feel that it is.
This is a new issue. I am sure you are the first person to report this. Thank you.
On closer inspection the screen on the left side actually flexes slightly and the center of the screen makes a clicky noise if pressed slightly(almost like it's flexing and touching the back display?) This was all tested with the back cover off. The back cover certainly added and makes this more noticeable but it's a combination of both.
lianw said:
This is a new issue. I am sure you are the first person to report this. Thank you.
Click to expand...
Click to collapse
Was that sarcasm? Sorry if it's been reported before...
Its a known issue..its like this because sensation is NOT unibody construction and because of bad quality control..majority of users are probably not experiencing this but the rest of us...
pete777 said:
Its a known issue..its like this because sensation is NOT unibody construction and because of bad quality control..majority of users are probably not experiencing this but the rest of us...
Click to expand...
Click to collapse
He isn't speaking about the bottom right corner creaking which is a common issue for 90% (imo) of the sensation users
On topic:
That's is the first time I hear about creaking in the middle/center of the screen while back cover is not on, I would definitely get it back right now for repair or replacement

Noisy Battery Cover?

Hi, I was curious if other owners have a clicky noise when they press on their battery cover? Its really irritating. I took off my battery cover to see what the problem was and found out its either a loose screw or just the design itself. If I touch anywhere in the "RED" location of the picture I will hear a popping/clicking noise. I was thinking I might need to tighten one of the two "GREEN" screws. But I dont have a small enough screwdriver. Just curious if anyone else noticed this? If Im the only one I was going to pick up a Glasses Repair Kit.
Thanks for any response.
I have no noise when I press on that spot...or any other spot.
You are not alone on this. Most people dont see it until the back cover has been removed several times. Mine started doing it after removing it about half a dozen times. The most common and simple suggestion to fix it is to take a post it note type piece of paper, cut it down to size to fit under the cover where the noise is originating at (where you are touching it to produce the sound). If it doesnt work, try it again. My phone is almost completely silent now. Hope this helps.
Thank you very much. I'll give it a try.
Sent from my SCH-I535 using xda premium
My GNex did that directly under the camera cut out on my battery cover. I got the OEM Samsung extended battery and that fixed it.
Sent from my VZW GNex using XDA Premium HD app.
Mine creaks by the charging port:crying:
dogredwing1 said:
Mine creaks by the charging port:crying:
Click to expand...
Click to collapse
Give the slip of paper trick a shot. I know its a dirty solution, but it sure beats hearing that creak all the time and being reminded about it (and its also free).
Mine did that too but it was on the top right hand corner if the screen is facing you. I replaced the back cover with the Samsung flip cover and it eliminated the noise for me. It also made the camera recessed into the back cover which I was very happy about. Maybe it will keep it from getting scratched so easily.
Sent by one of my many Anthromorphic Personifications

[Q] Muffled Audio / Distorted Audio issue?

Hey peeps,
I've noticed that people complain they cant understand/hear what I'm saying to them when I'm in call and holding the phone in between my shoulder and ear (you know...like using both my hands to do something else while on the phone)
I was curious if anyone else is experiencing this issue because I'm ready to send my phone back to T-Mobile and have them replace mine. Oh and my battery life is terrible. Not sure if that is due to the ViperROM or just from using and charging the phone for the last several months.
Please give me some feedback. I know I'm going to have to reload the stock android rom on my device before sending it in if I do
jerm said:
Hey peeps,
I've noticed that people complain they cant understand/hear what I'm saying to them when I'm in call and holding the phone in between my shoulder and ear (you know...like using both my hands to do something else while on the phone)
I was curious if anyone else is experiencing this issue because I'm ready to send my phone back to T-Mobile and have them replace mine. Oh and my battery life is terrible. Not sure if that is due to the ViperROM or just from using and charging the phone for the last several months.
Please give me some feedback. I know I'm going to have to reload the stock android rom on my device before sending it in if I do
Click to expand...
Click to collapse
I had a similar problem, everyone was telling me that they couldn't hear me or that it sounded like I was on speaker phone. Turns out some gunk had gotten into the mic hole. I cleaned it out with a needle and my problem was fixed. Might want to check that.
ill also have to see if its the cheap $7 plastic casing i have around the phone. gosh this mic hole is tiny and is covered by the casing
the hole is down on the bottom right of the phone right?
Bottom right is correct. You might try drilling a small 1/4" hole for a mic opening in the case.
jerm said:
ill also have to see if its the cheap $7 plastic casing i have around the phone. gosh this mic hole is tiny and is covered by the casing
the hole is down on the bottom right of the phone right?
Click to expand...
Click to collapse
Sent from my HTC One S using xda app-developers app
That is actually a good idea. I'll try it if I isolate the problem to the case. I'm using my phone casually without the case now to see if its the issue.
My hands struggle to grasp the tiny phone now lol, the case is small but the phone itself is slick and smooth metal. Loved this phone when they first set it in my hand at the kiosk

Categories

Resources