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Hi all,
I got my Nexus one and ever since I am bugged with this "defect"?. I checked with one of my friends and his N1 got this defect too. Do you all have it?
The defect is that; Right above the volume control buttons, the back cover doesn't fit. Part of the front casing (being hard and all) cuts my fingers when i try to hold this thing in my right hand. And that's my hand I use for reading stuff..
My questions are:
- do you have the same problem?
- if not, how can I order a back cover that fits perfectly? since I am really really annoyed with this?
- if there's another way of fixing this issue, what would that be?
best,
kirpi
I am from Turkey and one of my friends brought this n1 to me by the way, so rma is not an option [and I actually unlocked the bootloader already anyways]
mine does not have this defect
http://www.htc.com/www/support/nexusone/
they might still get you a replacement part for a hardware defect that cut you.. id call or email them and ask
Mine is fine.
My first Nexus One did not have this defect. My replacement does.
Call HTC and have them send you a replacement battery cover. If the replacement doesn't fit, have them send you a new phone.
Yes, I noticed it too and looked all over the web to see if it was normal. Seeing as others have noticed it to and some have even had one that fits properly and one that doesn't I think I'll try to call HTC and have them send a free cover. Has anyone tried this and been successful?
well, apparently it is not normal. so I asked htc how can i replace the cover.
i actually wait for any vendor /chinese etc/ to produce spare parts so that i can buy one in case htc cannot provide the cover to turkey
The back cover is off for me as well, however, I would suggest manual labor to toughen up your hands.
kirpi said:
well, apparently it is not normal. so I asked htc how can i replace the cover.
i actually wait for any vendor /chinese etc/ to produce spare parts so that i can buy one in case htc cannot provide the cover to turkey
Click to expand...
Click to collapse
Did you speak to someone at HTC? Did they offer to send a replacement cover? The thing is I can't tell if it's the cover that is off or if the phone part is off.
The back case is a little off. And from all the pictures of nexus one... it seems to be the case for everyone. However, nothing that will cut finger. I rubbed my finger on it for 2-3 minutes..nothing.
Everyone else.. look closely.. the metal part between volume and power is slightly visible as compared to smooth side of left. It is very slight and looks like a design change HTC made for placing volume and power key.
Called HTC and they agreed to send out a replacement battery cover so we'll see if that changes anything.
My first phone did not have this. My second did. I am now on my third and it has the slightest of a lip. You couldn't even notice it unless it was up to your eye. However my issue is with the screen. The right side of the screen is not flush with the phone, and there is a jagged lip that is horrid. I've been waiting for them to close my current ticket ( It's been 2 weeks, and have my money back in my back, but it still says testing phone ( yes , it was unlocked =) )). My old phone had massive dust under the screen.
Anyone else have this screen to phone edge problem? I almost regret selling my iPhone as the quality control seemed better. But I love my openess
I have no edge issues on the back cover...
muncheese said:
The back cover is off for me as well, however, I would suggest manual labor to toughen up your hands.
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Click to collapse
yeah if that cut him WOW!!! hahahaha
What kind of moisturizer do you use? Your hands must be silky smooth! Like buttah!
I just noticed this defect today! I only noticed it after dropping it though (while sitting on the toilet it fell out of my pocket) so no damage of course but didn't notice before hand
well i am not that silky smooth but my skin may be a little too sensitive, i admit (allergetic person here)
However, the off part is not that much small in my casing.
Also it might be related to how I handle the phone. I use my right hand to hold it and my index finger and middle finger hovers around that problematic edge all the time while using it. I changed my handling (since i cannot change jobs for a manual labor that easily )
anyways, HTC has agreed to send me a back cover without even asking too many questions (obviously to a friend of mine in america) It made me think that, this is a well known issue. If that defect is with the chassis than I'll just wait for HTC desire sell mine after that
I received my replacement battery cover today and unfortunately it also does not fit. I called HTC and they are escalating the issue to the accessories department to have them investigate the battery covers not fitting the recently built Nexus Ones.
cekle
it is saddening to hear that.. the rma life cycle is like hell for me (since i reside in turkey) well, please let us know if ever a fitting cover is sent to you and i will re apply.
I think all the N1s have this defect. Mine is about a quarter of a millimeter off just above the battery. It is actually common in electronics for covers to not fit perfectly.
Do I really care about something being .25 mm off? No.
The better question is, should that be enough to cut your hand or even scratch it?
In any manufactoring there is a "tolarence" that defects have to be under in order to be shipped out. In reality, everything has a defect.
The amount this cover is off is certiantly within most manufactoring tolarences. The N1 isn't going on a space shuttle so there is no need to have a tolarence of .001 mm.
There, you learned somethhing amount engineering and manufactoring.
In all honesty, do I think the tolarence for the cover was a big too high? Yes, but you are building something that costs $175 to make and then turning around and selling it $179 already, some corners must be cut.
arkavat said:
The back case is a little off. And from all the pictures of nexus one... it seems to be the case for everyone. However, nothing that will cut finger. I rubbed my finger on it for 2-3 minutes..nothing.
Everyone else.. look closely.. the metal part between volume and power is slightly visible as compared to smooth side of left. It is very slight and looks like a design change HTC made for placing volume and power key.
Click to expand...
Click to collapse
Mine does not have a gap.
It looks the same on both sides for me.
What do you think of this phones build? Initillay I thought it was great and solid... After some use Im starting to think its worse then I thought.
Why:
Screen Scratches and Cracks easily.
Power Button is sinking in.
Light Leaks
Bottom Lip Peals?
Location of charging port (Kinda Stupid)
Battery Life... (Not really build quality but still)
Kickstand Coating peels?
What do you think?
Lucky I havent come across those problems yet... So i say its good minus the tiny crevice around the screen, they could of designed it to be one solid piece....
mitchell4500 said:
What do you think of this phones build? Initillay I thought it was great and solid... After some use Im starting to think its worse then I thought.
Why:
Screen Scratches and Cracks easily.
Power Button is sinking in.
Light Leaks
Bottom Lip Peals?
Location of charging port (Kinda Stupid)
Battery Life... (Not really build quality but still)
Kickstand Coating peels?
What do you think?
Click to expand...
Click to collapse
me personally, i have not had any of these issues. I had the light bleeding issue real bad, and exchanged my phone and have been issue free since.
Yeah, I have no idea what your talking about? I don't have any of these issue, and I happen to think the build quality of the phone is fantastic!
i'll see if i can get any info about warranty exchanges for any of these issues since launch from VZW. i haven't heard anything about any of these issues prior to today when i read about kickstand "paint" peeling, but it seems to me that it's a metal finish. i don't see paint on mine at all.
I agree 100% with your statements about the charging port and the light leaks on the bottom buttons but I haven't really had any of those other problems.
Sent from my ADR6400L using XDA App
Thanks for the replies lol. Im having all of these problems except for the bottom lip thing.
I think that HTC must have issues with the quality control of their manufacturing. The MT4G had all sorts of issues ranging from good/bad screen displays, light leaks, off center FFC, creaky buttons, etc, and I switched my EVO once due to light leak issues as well
Sent from my Thunderbolt using Tapatalk
Off Set FFC? I definitely got that lol. I thought it was like that on purpose.
I just called them about all these things and they didnt want anything to do with me. They told me to go to the store.
The thunderbolt doesn't seem to have as good of build materials as some other phones HTC has made recently. Desire, nexus one, and desire s in particular. But its still decent enough, just not top notch.
The only problem i've noticed is the power button sinking in. If it gets to be a big problem hopefully there will be a recall
Sent from my ADR6400L using XDA Premium App
The ffc isn't supposed to be offset?
My only real complaint is the kickstand/usb configuration.
one major design flaw i dont like is the placement of the LED, being inside the ear piece makes it difficult to see sometimes when you have a notificiation, espeically at an angle.
digitalscars said:
one major design flaw i dont like is the placement of the LED, being inside the ear piece makes it difficult to see sometimes when you have a notificiation, espeically at an angle.
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Click to collapse
thats not really a flaw, they did the same thing with the evo
The Front Facing Camera IS SUPPOSED TO BE a little to the Right with black on the left. ITS MADE LIKE THAT. Google Pictures of it and you will see they are all like that.
mitchell4500 said:
What do you think of this phones build? Initillay I thought it was great and solid... After some use Im starting to think its worse then I thought.
Why:
Screen Scratches and Cracks easily.
Power Button is sinking in.
Light Leaks
Bottom Lip Peals?
Location of charging port (Kinda Stupid)
Battery Life... (Not really build quality but still)
Kickstand Coating peels?
What do you think?
Click to expand...
Click to collapse
I think the volumbe buttons are terrible they get stuck some times and become untactile and sink in.
Also on three different thunderbolts I have had issues with the headphone jack losing sound to the left speaker if the the plug turns to a certain point or is pushed gently to the right. Driving me nuts.
mitchell4500 said:
What do you think of this phones build? Initillay I thought it was great and solid... After some use Im starting to think its worse then I thought.
Why:
Screen Scratches and Cracks easily.
Power Button is sinking in.
Light Leaks
Bottom Lip Peals?
[*]Location of charging port (Kinda Stupid)
[*]Battery Life... (Not really build quality but still)
Kickstand Coating peels?
What do you think?
Click to expand...
Click to collapse
The two bolded ones are the only biggies I have had. The former much worse than the latter. I have slight light leaks, but honestly if I had never seen a post about it I would have never even known it was there. The only thing I would add is the speaker location, or at least put holes in the kickstand. I still kinda miss my HW keyboard, as I am much slower with the OSKB. But really that is just a preference issue that LTE more than makes up for. I do kinda wish it had a builtin HDMI, but still LTE makes up for that too. The only thing that really aggravated me was the kickstand direction/charging port location. Personally I wish they would just put the usb on the bottom like the evo. But that is just me. That's really about all I can add.
nosympathy said:
me personally, i have not had any of these issues. I had the light bleeding issue real bad, and exchanged my phone and have been issue free since.
Click to expand...
Click to collapse
I did this too and the phone I got doesn't bleed much...but the vibration motor is ROUGH (feels like it vibrated loose) and the plastic chin piece is pretty much just hanging there. I'm going to a more helpful Verizon store this time and making sure I get a good one. If I pay this much for a phone, it better be built pretty well.
I personally noticed the light leak the night I got my thunderbolt, which is the night of the launch, and it's really getting on my nerves. Coming from an eris, I'm used to the light leak from the lights behind the menu buttons at the bottom, but my thunderbolt has extra light leaks around the bottom casing. My only thought is that if light can get through, so can water. Being a daily swimmer, I want my phone to be as waterproof as possible. I bought a silicon case and screen cover for the phone, mostly to cover up the light leak and atleast for me, the bacl cover creaks ever so slightly... I dont know if thats just because it's on wrong or what... I'm afraid to take it off again cause it's so tight. Having just dropped $300 and signed my soul into another 2 year contact, I want my phone to be as perfect as possible, and I truly think I found this in the thunderbolt. Has anyone had these problems in later models (were they just early manufacturing defects?) I'm contemplating returning my thunderbolt for a new one. Also... Did I mention I'm an android developer and that's where the money came from to buy my thunderbolt?? Haha
Sent from my rooted s-off Thunderbolt
My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?
Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App
Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.
okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.
can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?
I just noticed this on mine this morning , will steal a new cover soon
****ttttt let me check mine lol
...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!
Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
Click to expand...
Click to collapse
I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't
I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096
Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement
...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!
I have the very same problem too. VERY annoying
well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.
Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
i have slight movement in that corner, makes a creek slightly but not a crack.
I also have this on my current phone. Mine is bad and with a couple of other issue I have a replacement coming today. My worry is the problem is with the back cover and if they send the warranty replacement without the back cover it will not fix the issue.
However if I get a perfect device and this is the only issue I might try to put something in the case to fill or tighten up this area and I can live with that.
I have similar issue. I just don't feel it solid.
If I push at any side of the phone, I will hear the light cracking sound.
I put some tape on the cover. No more creaking
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
idavid_ said:
I put some tape on the cover. No more creaking
Click to expand...
Click to collapse
The creaking on my Sensation is more towards the middle-right. Really annoying.
Got my thoughts and results on the issue here:
http://forum.vodafone.co.uk/t5/HTC-Sensation/The-creak/td-p/815521
wow another problem i dont have
I didn't at the start to be honest, just one day when I went to the local Voda store to get a new sim and I started feeling it, either way gone with the new back, or gone with the old back and lots of sticky labels.
Will be nice to have a scratch free back up down the line I guess.
there's a thread about that here somewhere. my first one had it, my current one doesn't
I had a cracking sound near the corner. However, I removed the cover and put it back on and it's dead silent. There is still some movement possible but no sound anymore. The phone I currently have is quite good only there is a scratch on the back of my screen so I have to return it. I really hope I get a good phone back.
henrik.dk said:
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
Click to expand...
Click to collapse
Here are the pictures. Very simple, just put several layers of tape where the creaking is.
Sent from my HTC Sensation Z710e
I did the same. Fixed it
Weird thing was I never had this problem when i got the phone...
I'm just going back to the t-mobile store and exchange it for a new one.. i wonder if they would give me a new one right off the bat~
my previous unit had the same issue, and i hated it. i returend it prompltly and my current one is perfect, nice & tight.
I went to the store today, They just exchanged my back cover and its working perfectly now =)
great to know. I will ask the store to have it changed.
xuni89 said:
Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
Click to expand...
Click to collapse
You could give the place where your phone has been assembled, it could help identifying possible faulty batches.
f.
I added a couple of small pieces of thin foam tape inside the case near the bottom corners. Snug as a bug, and no more creaking
Received my replacment Sensation yesterday and noticed it made a slight noise when I touched the bottom right corner area of the screen (near the search button) After using it today for an extended period the creaking became louder and louder and also has moved up so that it will creak if you touch the screen on any portion from the middle of the right hand side on down.. The creaking noise is steadily increasing in amplitude. I have checked to make sure the cover is on correctly and it is . I have pulled the back cover off numerous times and it was of no help. ,has anyone else experienced this issue? I just got off the phone with T Mobile(they could hear the sound as I touched the device,it is that loud) and they are sending out another one.
tenbeau said:
Received my replacment Sensation yesterday and noticed it made a slight noise when I touched the bottom right corner area of the screen (near the search button) After using it today for an extended period the creaking became louder and louder and also has moved up so that it will creak if you touch the screen on any portion from the middle of the right hand side on down.. The creaking noise is steadily increasing in amplitude. I have checked to make sure the cover is on correctly and it is . I have pulled the back cover off numerous times and it was of no help. ,has anyone else experienced this issue? I just got off the phone with T Mobile(they could hear the sound as I touched the device,it is that loud) and they are sending out another one.
Click to expand...
Click to collapse
If you are doing a warranty exchange they will not send the back cover, which is likely the problem. If you have nothing else wrong with your phone I would not risk getting another one with potential other problems. Call HTC and get them to send you a new back cover instead.
I called them and told them my paint was peeling off the back cover and they are sending me a new one for Free. I'ts worth a try and even if it doesn't work you will have a extra back cover.
In the end it should not have this issue, but 3 of mine after a few times opening and general usage gets loose. Others have said putting some tape on the inside of the case solved the creaking for them. There is another thread on that here as well.
Double post???? or you just get all excited??
jmcghee1973 said:
Double post???? or you just get all excited??
Click to expand...
Click to collapse
LOL no I don't know what happened.
bobsbbq said:
If you are doing a warranty exchange they will not send the back cover, which is likely the problem. If you have nothing else wrong with your phone I would not risk getting another one with potential other problems. Call HTC and get them to send you a new back cover instead.
I called them and told them my paint was peeling off the back cover and they are sending me a new one for Free. I'ts worth a try and even if it doesn't work you will have a extra back cover.
In the end it should not have this issue, but 3 of mine after a few times opening and general usage gets loose. Others have said putting some tape on the inside of the case solved the creaking for them. There is another thread on that here as well.
Click to expand...
Click to collapse
Thanks so much for the kind and informative reply. I did a couple of searches on screen creaking etc and nothing came up similar to what I have experienced. would you have a link to that thread or the search verbiage I might use? Would it be "cover loose or screen noises" ? Thanks so much.
tenbeau said:
Thanks so much for the kind and informative reply. I did a couple of searches on screen creaking etc and nothing came up similar to what I have experienced. would you have a link to that thread or the search verbiage I might use? Would it be "cover loose or screen noises" ? Thanks so much.
Click to expand...
Click to collapse
Here is a link to the other thread
http://forum.xda-developers.com/showthread.php?t=1156281
Creaking on mine is pretty bad. I had to put tape all over the cover to stop it. But I'm not going to exchange it.
Sent from my HTC Sensation Z710e