Hi.
I've noticed that my 1280x720 h264 48KHz AAC 2700Kbit MP4 videos that play fine on 3.1 with the hardware decoder now won't play with 3.2. I get the dreaded "Sorry, this video cannot be played" popup.
I downgraded to 3.1 and the videos play again. Went back to 3.2 and they stopped. Something has definitely got broken in 3.2. Seems to have lost either h264 or AAC hardware acceleration. This is a major break
I raised a ticket with Asus, but unfortunately got a fob off answer:
"I am sorry to hear that you are facing difficulties with your Eee Pad.
A data wipe may need to be performed. Please back up all of your personal information before proceeding."
Just to humour them I did this with 3.2 installed and it doesn't restore hardware playback. I've pinged them back asking them to escalate to the relevant engineering team. Not heard anything back so far.
The trouble is that the soft decode players simply can't handle HD files at a decent frame rate, so it's 3.1 for me until Asus fix it.
Got a further reply from Asus support:
"MX, Diceplayer, Daroon, Rockplayer (also Rockplayer lite) and Mobo players should be able to playback most of the video files."
Completely missing the point! The files playback with HW accelerated decode on 3.1, but do not on 3.2. Open and shut case IMHO.
I will persevere, but I doubt I'm going to get a straight answer. Let's just hope they put out a fix in the next update.
Eh? Moved to Q&A? This is a serious break in 3.2 here and should be in the general section surely?
Hi,
I have the same problem (and a friend of me too). I will try to downgrade my pad and I'll let you know. I think it's a serious issue with 3.2 !!
Regards,
lock042
Sorry, I can't tell you because I didn't manage to downgrade ....
I always stay on the 3.2 version.
Cheers,
lock042
Asus has replied to me saying that this is now a confirmed problem with HC3.2 (including v8.6.6.10) that should be addressed in the next release. A major break this. Shows a pretty shocking level of regression testing
Unfortunately they couldn't give me a date for the release.
Jumping in here, facing same problem.
But what I don't get is that videos recorded with the TF wont play anymore?
Im pretty sure they were playing even after I upgraded!
I find it weird that it wont play its own recorded video!
TF 101 3.2 Prime
Im curious my videos play fine but hd dosent look so hd videos play smooth but are fuzzzy
Sent from my SCH-I510 using XDA App
xmod4u said:
Jumping in here, facing same problem.
But what I don't get is that videos recorded with the TF wont play anymore?
Im pretty sure they were playing even after I upgraded!
I find it weird that it wont play its own recorded video!
TF 101 3.2 Prime
Click to expand...
Click to collapse
It is a very silly break. Let's hope they fix it soon. I suggest you open a ticket to apply some more consumer pressure.
Dear Friends,
Please help me regarding this subject. The youtube app and the youtube mobile doesnt playing any videos on my GT-P6210, Only the desktop site for youtube works fine. please help me to solve this issue. I thought it might me the problem of youtube but its already three days now but still the problem is on.
Thanks,
Nish
Hi,
have similar issue on g. tab 10.1 , it's buffering and after some time there is information that there was an error.
some movies are still playable..
I just bought my SGT+ tonight (sunday) and noticed the same thing. But I have not spent much time with it yet.
For me nothing worked until this:
tried to clean data restart and so on, till I uninstalled update and now it works. I think they try to implement something so you can't watch from other country as my phone think I'm from US but I'm in Europe or they made really poor app.
Crappy version: 5.1.10
My version: 4.4.11
I have a Canadian Xoom running the US 4.1.1 Jelly Bean. I recently rented a movie on Google Play and tried outputting the video my Sharp HDTV, LG TV and Asus Monitor via the HDMI and nothing works. I get a red X.
I know that this is an issue for Tranformer Prime TF101 users. However, I have previously rented movies and not had an issue prior to moving to 4.1.1.
Are other Xoom owners having the same issues?
Thanks for your help.
Please post all questions in the Q&A section. Thanks!
Thread moved.
Anyone?
Here in Brazil we don't have Google Movies yet but I think it's an update problem, send an email to Google or check their bug list (if there's some), but if happened to you after 4.1.1 update and happens with transformers users too, maybe it's an update problem here it's working fine watching videos on YouTube, and movies with BSPlayer (no subtitles though)
Sent from my 3g JB Xoom - By the 1st Xoom RC
1. Samsung Galaxy Tab Pro 10.1 wifi (SM-T520)
2. Android version: Kitkat 4.4.4
3. Official CyanogenMod 11 nightly 11-20141209
4. When I play some videos and using HW and HW+ decoder, I experience video is out of sync. It looks like there's frame dropping. Problem also exists on my Xperia V with latest CM. I use on both devices custom codecs from this forum. While using SW decoder everything is fine.
Logs are here
https://www.dropbox.com/s/uqvra9vqkefynrl/report_2014-12-13_085318.zip?dl=0
Yeah, I was constantly having the same bug on my stock Android 5.01 Nexus 7 2013. HW mode is not even available for most of my high quality mkvs, while in HW+ mode playback is choppy. In the end the solution was painful, but simple: I gave up Mx player pro and returned to bs player pro. Playback is a lot smoother now with HW mode in bs player. After more than a year with mx player I must say it's an extremely overrated piece of software with a non-existant price/performance ratio. While I like a lot it when it works, it has too many annoying bugs to recommend it anymore.
Mihai B said:
Yeah, I was constantly having the same bug on my stock Android 5.01 Nexus 7 2013. HW mode is not even available for most of my high quality mkvs, while in HW+ mode playback is choppy. In the end the solution was painful, but simple: I gave up Mx player pro and returned to bs player pro. Playback is a lot smoother now with HW mode in bs player. After more than a year with mx player I must say it's an extremely overrated piece of software with a non-existant price/performance ratio. While I like a lot it when it works, it has too many annoying bugs to recommend it anymore.
Click to expand...
Click to collapse
I just checked BS Player (free version) and on my Galaxy Tab Pro 10.1 it was just as choppy as MX Player. Maybe there's a bug in CM 11?
Did it previously work on older versions of your ROM? If yes, then it's likely a ROM issue.
@Mihai B mind posting the media info of the problem videos in question? Was this on stock ROM for the 2013 N7?
CDB-Man said:
Did it previously work on older versions of your ROM? If yes, then it's likely a ROM issue.
@Mihai B mind posting the media info of the problem videos in question? Was this on stock ROM for the 2013 N7?
Click to expand...
Click to collapse
Yes, I am using stock Android 5.01 ROM with a Nexus 7 2013 WiFi only, 32 GB, rooted with chainfire's autoroot, stock recovery, waited for OTA to arrive, factory reset with clear cache partition after applying the update. Worth mentioning that on KitKat 4.4.4. playback was much more smoother on the same files, with the same settings in MX Player. I only have a few applications, nothing that could conflict with MX Player. Here you will find an example of a file lagging when played. Basically every high quality mkv stutters like hell. If you need a file, I can upload it somewhere.
Thank you for your help!
Mihai B said:
Yes, I am using stock Android 5.01 ROM with a Nexus 7 2013 WiFi only, 32 GB, rooted with chainfire's autoroot, stock recovery, waited for OTA to arrive, factory reset with clear cache partition after applying the update. Worth mentioning that on KitKat 4.4.4. playback was much more smoother on the same files, with the same settings in MX Player. I only have a few applications, nothing that could conflict with MX Player. Here you will find an example of a file lagging when played. Basically every high quality mkv stutters like hell. If you need a file, I can upload it somewhere.
Thank you for your help!
Click to expand...
Click to collapse
Is it happens with HW?
If it's so,
Have you tried the same video on Stock Player?
The same should happen with stock player too as HW basically uses android's standard mediaplayer interface.
So, if it stutters on HW, Possibly there might be some issues with in the rom itself.
Have you tried SW decoder?
It might work well since it's based on ffmpeg
HW mode doesn't work at all (mx player says decoder is not supported or something like this), therefore stock player is unable to play it, too. Battery drain is huge with SW mode, what's the purpose of buying applications like MX player that offer accelerated HW decoding then? But just FYI, software mode plays the file flawlessly. The ROM is the purest Android experience one can get right now, so this should not be a problem either. If HW+ mode doesn't work as it should even on stock Android, with developer previews available since months, I don't want to think what will happen with custom ROMs.
We are far away from highly compressed formats like divx, xvid or wmv, high definition content is the present and it seems Mx player with its HW+ decoder can't keep the pace.
I wrote about these problems ever since Android 5 was officially launched a month ago and still no fix was issued.
Mihai B said:
HW mode doesn't work at all (mx player says decoder is not supported or something like this), therefore stock player is unable to play it, too. Battery drain is huge with SW mode, what's the purpose of buying applications like MX player that offer accelerated HW decoding then? But just FYI, software mode plays the file flawlessly. The ROM is the purest Android experience one can get right now, so this should not be a problem either. If HW+ mode doesn't work as it should even on stock Android, with developer previews available since months, I don't want to think what will happen with custom ROMs.
We are far away from highly compressed formats like divx, xvid or wmv, high definition content is the present and it seems Mx player with its HW+ decoder can't keep the pace.
I wrote about these problems ever since Android 5 was officially launched a month ago and still no fix was issued.
Click to expand...
Click to collapse
HW+ uses the same native codecs to decode. Only difference is that H/W uses android media framework and mx player uses its own media framework which itself depends on another android library. So, if any issues on codec configuration will affect both.
MX Player was working well on L preview (except the last one in which google hasn't released the sources).
Do you think your device doesn't has enough power to decode a 720p video natively?. Then, have ever thinked about why your stock player can't play the video?
Just google. MX Payer is not the only product. You will see the very large list of complaints all around the world. You are supposed to blame on Google for the semi baked ROM rather than MX Player.
Look at the article from famous Android Police Portal
http://www.androidpolice.com/2014/1...o-playback-issues-after-updating-to-lollipop/
ktsamy said:
HW+ uses the same native codecs to decode. Only difference is that H/W uses android media framework and mx player uses its own media framework which itself depends on another android library. So, if any issues on codec configuration will affect both.
MX Player was working well on L preview (except the last one in which google hasn't released the sources).
Do you think your device doesn't has enough power to decode a 720p video natively?. Then, have ever thinked about why your stock player can't play the video?
Just google. MX Payer is not the only product. You will see the very large list of complaints all around the world. You are supposed to blame on Google for the semi baked ROM rather than MX Player.
Look at the article from famous Android Police Portal
http://www.androidpolice.com/2014/1...o-playback-issues-after-updating-to-lollipop/
Click to expand...
Click to collapse
Thank you for your answer, Ktsamy.
My device is powerful enough to play a 720p video, as in KitKat there were no problems in doing this. I know about the issues mentioned in the link you posted, but they refer to Android 5.0, and as far as I know, this is one of the reasons Google halted 5.0 OTAs, fixed some of the bugs reported by early adopters and then updated most of the devices directly to 5.01. The video issues found in Nexus 7 2013 were supposed to be fixed in 5.01.
So what has to be done? Should we all patiently wait for Google to eventually fix the native android codecs/libraries problems you say they generated in Lollipop? And while we are waiting, applications like MX Player and other similar products are right now useless for the unlucky ones who have Android L installed?
I mean: ok, we do have a problem, but what about everyone (Google, paid app developers) working on a solution instead of blaming each other?
Mihai B said:
Thank you for your answer, Ktsamy.
My device is powerful enough to play a 720p video, as in KitKat there were no problems in doing this. I know about the issues mentioned in the link you posted, but they refer to Android 5.0, and as far as I know, this is one of the reasons Google halted 5.0 OTAs, fixed some of the bugs reported by early adopters and then updated most of the devices directly to 5.01. The video issues found in Nexus 7 2013 were supposed to be fixed in 5.01.
So what has to be done? Should we all patiently wait for Google to eventually fix the native android codecs/libraries problems you say they generated in Lollipop? And while we are waiting, applications like MX Player and other similar products are right now useless for the unlucky ones who have Android L installed?
I mean: ok, we do have a problem, but what about everyone (Google, paid app developers) working on a solution instead of blaming each other?
Click to expand...
Click to collapse
all lollipop devices aren't affected.
Reportedly Google is aware of this issue.
second thing, Since Google is controlling the ROM, app developers can't fix the issue lies on ROM. But, developers can look for temporary workarounds to resolve the issue. But. No guarantee that all bugs will have some workarounds.
Well, stock 5.0 ROM for Nexus devices is fine, so it might just be a recompile or other issue for 5.0.1. @bleu8888 mind taking a look to see if it's just a simple versioning issue with 5.0.1? The updated OTA was released a few days ago for Nexus devices.
CDB-Man said:
Well, stock 5.0 ROM for Nexus devices is fine, so it might just be a recompile or other issue for 5.0.1. @bleu8888 mind taking a look to see if it's just a simple versioning issue with 5.0.1? The updated OTA was released a few days ago for Nexus devices.
Click to expand...
Click to collapse
CDB-Man, the problem was present on 5.00 as well. I flashed the factory image, posted info about the stuttering in the Android 5 topic, Ktsamy pointed me and others affected by this problem to the same link he provided yesterday. In the mean time Google halted the OTAs for 5.00, fixed some bugs, including the one with the video lag present on the Nexus 7 2013 and directly released OTA 5.01. Unfortunately the stuttering in playing high quality mkvs is still present in MX Player, no matter if the ROM is stock 5.00 or 5.01.
Mihai B said:
CDB-Man, the problem was present on 5.00 as well. I flashed the factory image, posted info about the stuttering in the Android 5 topic, Ktsamy pointed me and others affected by this problem to the same link he provided yesterday. In the mean time Google halted the OTAs for 5.00, fixed some bugs, including the one with the video lag present on the Nexus 7 2013 and directly released OTA 5.01. Unfortunately the stuttering in playing high quality mkvs is still present in MX Player, no matter if the ROM is stock 5.00 or 5.01.
Click to expand...
Click to collapse
If it's fixed it supposed to playable in H/W decoder or by Stock Video Player. But, none of these are working.
Can you do the following?
Long Press the video, Play using H/W decoder. if it says H/W decoder is not supported or automatically switches to S/W, close the playback. Collect the logs & upload here.
BTW, According to leaks Google is planning for another major update to 5.1 in Feb 15 to address the major bugs exists in lollipop
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
CDB-Man said:
Well, stock 5.0 ROM for Nexus devices is fine, so it might just be a recompile or other issue for 5.0.1. @bleu8888 mind taking a look to see if it's just a simple versioning issue with 5.0.1? The updated OTA was released a few days ago for Nexus devices.
Click to expand...
Click to collapse
As I have said already, the issue doesn't appear on all nexus devices. Most of the reports are from Nexus 7.
Thanks again, ktsamy, for your help. I was not very sure about how to collect the log, hope it is okay. It said decoder not supported, then switched to sw.
Same here on stock 5.0.1. But the same player is smooth on 4.4.4. So I guess it's Google's problem.
Ktsamy, have you found the time to check the log I have posted a few days ago?
I have an nvidia shield tablet LTE and can confirm HW+ makes video stutter on my device. Was working perfectly prior to the lollipop update. Hope Google, MX Devs or whoever can resolve the issue. Noticed that SW mode is a HUGE battery drain!
I guess it seems that Google really rushed the release of Lollipop.
Mihai B said:
Ktsamy, have you found the time to check the log I have posted a few days ago?
Click to expand...
Click to collapse
@Mihai B @isamu99 @kneep
I've tried some high resolution videos on Nexus 7 2013 5.0.1 but can't reproduce this issue.
So it looks not like happening with all videos.
So I've tried download one of files having this issue -- The.Secret.Life.of.Walter.Mitty.2013.BluRay.720p.x264.DTS-HDWinG.mkv -- but it is taking forever.
Would someone send download link or torren file having enough seed?
bleu8888 said:
@Mihai B @isamu99 @kneep
I've tried some high resolution videos on Nexus 7 2013 5.0.1 but can't reproduce this issue.
So it looks not like happening with all videos.
So I've tried download one of files having this issue -- The.Secret.Life.of.Walter.Mitty.2013.BluRay.720p.x264.DTS-HDWinG.mkv -- but it is taking forever.
Would someone send download link or torren file having enough seed?
Click to expand...
Click to collapse
Bleu8888, I have PM'd you with the link to the file. If you can't download it, please let me know.