[Q] No HDMI out from Google Play - Xoom Q&A, Help & Troubleshooting

I have a Canadian Xoom running the US 4.1.1 Jelly Bean. I recently rented a movie on Google Play and tried outputting the video my Sharp HDTV, LG TV and Asus Monitor via the HDMI and nothing works. I get a red X.
I know that this is an issue for Tranformer Prime TF101 users. However, I have previously rented movies and not had an issue prior to moving to 4.1.1.
Are other Xoom owners having the same issues?
Thanks for your help.

Please post all questions in the Q&A section. Thanks!
Thread moved.

Anyone?

Here in Brazil we don't have Google Movies yet but I think it's an update problem, send an email to Google or check their bug list (if there's some), but if happened to you after 4.1.1 update and happens with transformers users too, maybe it's an update problem here it's working fine watching videos on YouTube, and movies with BSPlayer (no subtitles though)
Sent from my 3g JB Xoom - By the 1st Xoom RC

Related

My HD videos won't play since I upgraded to HC3.2

Hi.
I've noticed that my 1280x720 h264 48KHz AAC 2700Kbit MP4 videos that play fine on 3.1 with the hardware decoder now won't play with 3.2. I get the dreaded "Sorry, this video cannot be played" popup.
I downgraded to 3.1 and the videos play again. Went back to 3.2 and they stopped. Something has definitely got broken in 3.2. Seems to have lost either h264 or AAC hardware acceleration. This is a major break
I raised a ticket with Asus, but unfortunately got a fob off answer:
"I am sorry to hear that you are facing difficulties with your Eee Pad.
A data wipe may need to be performed. Please back up all of your personal information before proceeding."
Just to humour them I did this with 3.2 installed and it doesn't restore hardware playback. I've pinged them back asking them to escalate to the relevant engineering team. Not heard anything back so far.
The trouble is that the soft decode players simply can't handle HD files at a decent frame rate, so it's 3.1 for me until Asus fix it.
Got a further reply from Asus support:
"MX, Diceplayer, Daroon, Rockplayer (also Rockplayer lite) and Mobo players should be able to playback most of the video files."
Completely missing the point! The files playback with HW accelerated decode on 3.1, but do not on 3.2. Open and shut case IMHO.
I will persevere, but I doubt I'm going to get a straight answer. Let's just hope they put out a fix in the next update.
Eh? Moved to Q&A? This is a serious break in 3.2 here and should be in the general section surely?
Hi,
I have the same problem (and a friend of me too). I will try to downgrade my pad and I'll let you know. I think it's a serious issue with 3.2 !!
Regards,
lock042
Sorry, I can't tell you because I didn't manage to downgrade ....
I always stay on the 3.2 version.
Cheers,
lock042
Asus has replied to me saying that this is now a confirmed problem with HC3.2 (including v8.6.6.10) that should be addressed in the next release. A major break this. Shows a pretty shocking level of regression testing
Unfortunately they couldn't give me a date for the release.
Jumping in here, facing same problem.
But what I don't get is that videos recorded with the TF wont play anymore?
Im pretty sure they were playing even after I upgraded!
I find it weird that it wont play its own recorded video!
TF 101 3.2 Prime
Im curious my videos play fine but hd dosent look so hd videos play smooth but are fuzzzy
Sent from my SCH-I510 using XDA App
xmod4u said:
Jumping in here, facing same problem.
But what I don't get is that videos recorded with the TF wont play anymore?
Im pretty sure they were playing even after I upgraded!
I find it weird that it wont play its own recorded video!
TF 101 3.2 Prime
Click to expand...
Click to collapse
It is a very silly break. Let's hope they fix it soon. I suggest you open a ticket to apply some more consumer pressure.

[Q] General problem with videos

Hello,
Thank you in advance for answering to my question. I searched for an answer to my problem, but i coulld find something that works on the forum.
I bought a Xoom wifi a week ago, made the 3.1 OS update (the one available in France at this moment) and flash is working well on it (i don't think that there is a problem with it, i even reinstalled it from the market). Also it can read MP4 videos that i put directly in it from my pc.
The problem is that my xoom doesn't read any video on the internet (Youtube App, videos of other app, videos of website, i'm using Dolphin HD). On the youtube app for example the screen gets stuck at "Buffering).
I didn't make any change on my xoom since i bought it (just installed some apps). I would be grateful if you helped me with this problem that makes my xoom not fully usable.
Regards.
ps: i'm a noob.
laaye said:
Hello,
Thank you in advance for answering to my question. I searched for an answer to my problem, but i coulld find something that works on the forum.
I bought a Xoom wifi a week ago, made the 3.1 OS update (the one available in France at this moment) and flash is working well on it (i don't think that there is a problem with it, i even reinstalled it from the market). Also it can read MP4 videos that i put directly in it from my pc.
The problem is that my xoom doesn't read any video on the internet (Youtube App, videos of other app, videos of website, i'm using Dolphin HD). On the youtube app for example the screen gets stuck at "Buffering).
I didn't make any change on my xoom since i bought it (just installed some apps). I would be grateful if you helped me with this problem that makes my xoom not fully usable.
Regards.
ps: i'm a noob.
Click to expand...
Click to collapse
If you are stuck at buffering, it might just be a weak data connection. Streaming videos uses a bit of bandwidth.
Also, the YouTube app is known to have problems.

HELP! Cant watch play store movie rental on my hdtv

Like the title implies, i cant watch a movie on my HDTV that I just rented from the play store. I have a few movies through Flixter that play just fine. It mirrors everything on my pad except when I go to watch the movie that I downloaded from the playstore. I can hear the audio but it doesn't mirror the image for the movie. I tried clearing the apps cache, I tried different tv's, I downloaded the full movie rental, restarting my device, unplugging and re-plugging. Im so mad at google for this mess. Can anybody help me out here! I went to ASUS web site and could'nt find help. I tried to read my user manuel and it had nothing, I went to google and I tried what they asked. Im really thinking about returninig this pad if I cant get this to work. I love this thing, but this would really be a deal breaker for me.
Wow, I thought I would have got some help by now. Maybe there's just to many people asking stupid questions for any valid questions to get answered.
amarrero83 said:
Wow, I thought I would have got some help by now. Maybe there's just to many people asking stupid questions for any valid questions to get answered.
Click to expand...
Click to collapse
I think this is a result of google. I was unable to do the same while on stock. No problem with other movies, but would not work with anything in the play store.
This is an epic fail by Google and Asus. Everyone needs to know about this. Im considering returning my pad and buying an apple product for the 1st time. I know that sounds crazy but that's how pissed I am with Google. Here's a great thread I found that shows others Asus devices having the same problem. http://forum.xda-developers.com/showthread.php?t=1226472
Calling all devs
Can a dev please make a mod fix this?
Can anybody watch their rented or bought movie from the Google play store on their HDTV with their ASUS tf300 through an hdmi cable?
If the hdmi mirroring works with other apps - browser etc, then you are doing everything right.
In their wisdom, Asus have failed to correctly implement the hdcp protocol across the tf range which means that Google Play Movies doesn't work in this way either - despite the fact that it should
It is the DRM that's the problem. Either by the app developers or with the Asus coding for hdcp.
There is no workaround & we have been waiting to get a reply from the official Asus rep here on this (Asus_USA) for months now...
I came across this in the transformer forums.
http://www.transformerforums.com/fo...85-hbo-go-hulu-plus-not-working-hdmi-out.html
I haven't tried any movies, but tv shows that I purchased from the play store play fine on my tv through my tf300.
jhotmann said:
I haven't tried any movies, but tv shows that I purchased from the play store play fine on my tv through my tf300.
Click to expand...
Click to collapse
Try To Rent a movie to see if it works. Ask for a refund if it doesn't. Youll see what I'm talking about. Finally someone that has had the same issue. Is their no rom that fixes this issue?

[Q] Bluetooth stutter issue Padfone 2

Good morning,
I have a Asus Padfone 2 and I am very happy with it. However, there is an issue that I only have with this phone. When playing media (audio or video) the content stutters (starts/stops continuously). This problem arises with all apps except the native Google media player. Spotify, NFL GamePass, several radio apps all give this issue.
I read somewhere that this issue is resolved in Android 4.2, but my phone is still on version 4.1.1. I read online that the Android 4.2 update would be released in Q3 of 2013. Up to this day, I still have not had any update. Is there a way to push the update to my device somehow? Or is there a different solution to my issue?
Thanks in advance,
Steven

M8 Amlogic TV box (geekbuying :~{)

I have problems with M8 Amlogic tvbox recently bought from Geekbuying (and so far no response to emails requesting support - not good)
The unit looks well build and basic performance, speed, display etc is OK. I've flashed the latest firmware (quite easy). But, big but...
UK TV streaming doesn't work properly:
BBCi player app: sound, but no video (black screen)
4od app: plays downloaded videos, but streaming live content gets "can't play this video" error message
Eurosport player app: live content gets "can't play this video" error message
Can anyone shed a little light into what is wrong here please ??
is there a missing codec? or a missing app ?
thanks, I'd love to fix this - then the M8 will be a great performer - at the moment its pretty crap.
Not much of a response....
Apirl said:
Sorry for your problems.But it seems these days are Chinese Dangon Boat Festival,maybe they have a several days holiday.So you can contact them frequently.
Click to expand...
Click to collapse
Response received from Geekbuying was basically,
"sorry you're having problems, there is nothing we can do, if the factory produce an update to flash we'll put it on the blog"
the request for return and refund for something not fit for purpose was ignored.
Here is one who won't be trading with Geekbuying again.
Apirl said:
Hello guy,how is your M8 now?
Click to expand...
Click to collapse
Hi,
Still the same, trying updated flash rom, but so far no improvement.
Happy to stick with it if the help is found to resolve the problem, I'm sure I'm not the only one having problems playing streaming video.
is this the square box? OTT TV BOX Model M8?
zmalach said:
is this the square box? OTT TV BOX Model M8?
Click to expand...
Click to collapse
yes it is
gmincca said:
yes it is
Click to expand...
Click to collapse
Did you get anywhere with this? I have the same problem...
Try to install the update or re-install the ROM. I never has these problems before
Hi Sorry to hear your having problems
I have just bought the same OTT 4K TV BOX, Quad core, 2GB ram 8GB internal from amazon listed as fully loaded and rooted.
I can only speak for my box purchased sept 2014 and so far it works flawlessly... if you want UK live channels (i'm in uk anyway) google
for Mobdro.apk and install it to the device it works and stream a multitude of channels including all uk channels.
The included XBMC 13.1 works well and is preinstalled with all the popular video addons which auto update to fix dead links and non working
streams and 80% stream very well, yes some links are dead but thats the nature of the 3rd party apps put on these devices, the manufacture
and seller has NO control over these links etc.
I have taught myself how to completely reinstall the devices firmware and do a reinstall of apps and even the XBMC custom setup and again the
box works perfectly. To backup XBMC use USB SD Card pluggin 1.1.6 it's by far the quickest and best option to avoid problems.
My box has a startup logo saying Droidplayer.co.uk if yours is the same google them, go to their website where you can download the
DP app v2.1, put this on the device, uninstall XBMC and reinstall it via the app which will also redo the custom addons (big download though)
Early days for me but so far so good, box is well made with slightly skittish software here and there due to the 3rd party apps etc.
Provided remote is rubbish so have ordered a 3 in 1 air mouse keyboard remote.
Not much progress
Shalesy said:
Did you get anywhere with this? I have the same problem...
Click to expand...
Click to collapse
Hi,
Not much progress really, I've flashed various upgrades (now on 7/22 firmware) with a little improvement; 1024p HD now works for playing videos (best with MXplayer so far) and BBCi player now works in HD, but no progress with Eurosport Player which refuses to play the live streaming data "cannot play this video" - yet it will play the videos from previous days. I guess either Eurosport use a different format for the live stream and the M8 is missing either a codec or some DRM data.
It is such a shame because my main use for a tv box is Eurosport player, then video quality overall is the best of any Android TV boxes I've tried, but the others all worked with Eurosport !
Does anyone have any clues ??
gmincca said:
Hi,
Not much progress really, I've flashed various upgrades (now on 7/22 firmware) with a little improvement; 1024p HD now works for playing videos (best with MXplayer so far) and BBCi player now works in HD, but no progress with Eurosport Player which refuses to play the live streaming data "cannot play this video" - yet it will play the videos from previous days. I guess either Eurosport use a different format for the live stream and the M8 is missing either a codec or some DRM data.
It is such a shame because my main use for a tv box is Eurosport player, then video quality overall is the best of any Android TV boxes I've tried, but the others all worked with Eurosport !
Does anyone have any clues ??
Click to expand...
Click to collapse
I hope you've managed to get this sorted by now. But I just got mine and had the exact same problem as you did. Reading this thread, and the response from @leezaal got me thinking about using the stuff from droidplayer.co.uk and sticking it on my box. So I tried it, and it works like a charm. Here's the link to get it working for anyone who's looking at this:
http://www.droidplayer.co.uk/blog/?p=351
So all in all, follow that link and you should be sorted, thanks to @leezaal and the fully loaded XBMC from that website is very useful.
Hi Willmott1992 and thanks for your offer of help, but it didn't.
I have lots more in XBMC (I guess this is "video underground"), but my subscribed Eurosport Player still won't / can't play live video stream and the problem only seems to exist with the M8 box.
Does anyone know what codecs / DRM files are required to enable the Eurosport Player app to function ?
Vega S89 wont play live stream on Eurosport player to. Subscription is ok, it works on other devices (Galaxy Tab p7500 with4.4.4, P6 and Xperia L.
Skickat från min GT-P7500 via Tapatalk
Why not ??
X1iGGVV said:
Vega S89 wont play live stream on Eurosport player to. Subscription is ok, it works on other devices (Galaxy Tab p7500 with4.4.4, P6 and Xperia L.
Skickat från min GT-P7500 via Tapatalk
Click to expand...
Click to collapse
Hi X1iGGVV,
Thank you for your response.
Do you (or anyone else) know why Eurosport Player won't play ?? This is what I'm trying to find out and hopefully find a fix.
I contacted Eurosport technical support and their reply was (as expected) 'Android TV box is not supported, only phone and tablet' - loosely translated as we don't want to know - funny because it works on my old Justop Droibox Lite tv box. Sadly they wouldn't answer the question what codecs are required for it to work.
If Eurosport player works on most android devices (including TV boxes) then it ought to work on a high spec. unit like the M8 ??
Hi!
I have try to get some help from Huawei P7 community, and instructions about to get colection of missing Codecs. It is about streaming codecs and compatibility with Mali-450 GP. P7 have the same graphics and there is a product that is made for Europian countrys. Hope to get some respons from the owners or developers for P7, just for the reason that is wrighte HW and tha I know that Eurosport Player working on P7. Specific Codecs have to be coped in the Vega box and in the directories that Eurosport Player looks for the codesc. I know tha this is a way looking backwords for Vega development just for that fokus is on 4K videos playing a lokal and not sreaming. I´ll not give upp, it will works!
On the other side I can undersend Eurosport Player support team that no help leaks from the team about hardware that is not fully compatible (codecs include) with europian market. It is not Eurosport team that have to fix it. It.s a developers of HW that have not think about something that is far away from China , Eurosport Player works from Europian IP networks and it is not posible for China developers to check upp every single app.
Best regards from Sweden
Sent from my VEGA S89-H using XDA Free mobile app
Hy everyone!
I have a same problem. I have MK808B and the Eurosport Player app doesn't work. It just loading and loading the strem or video but it never ended. Have somebody a solution? I'm very sad because I bought MK808B for Eurosport Player...:crying:
Euro works on torrent stream and kodi if your struggling through the box - I've got the m8s its OK 4k OTT TV box only get 40mbs on a 100mbs line disappointing
Little back up about or ROMs or even twrp recovery #averageexperience
I am chasing around looking for roms for mine...
I am just downing latest firmware
http://chinagadgetsreviews.com/down...kat-4-4-2-stock-firmware-for-m8-tv-box-2.html
least I am led to believe is the latest be my guest to correct me...
I have never had a problem yet and I use the latest kodi isanguard and the hushmar repo to install everything...
I only use my box for kodi so its set up to auto boot kodi with xbmc launcher apk, I also have kore apk installed on my htc one to remotely use kodi its pretty cool....
Which add-ons are you trying to us for LIVE TV watching ? Filmon is always a valuable source.
I use TR Installer in kodi and use the community builds. They are stacked!!
Jalfrezi said:
Euro works on torrent stream and kodi if your struggling through the box - I've got the m8s its OK 4k OTT TV box only get 40mbs on a 100mbs line disappointing
Little back up about or ROMs or even twrp recovery #averageexperience
Click to expand...
Click to collapse
if using torrent use a vpn
or I strongly recommend you stay away from torrents.

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