Text messaging issues - Nexus 5 Q&A, Help & Troubleshooting

So I'm having a issue with texts. When I go to send s text it takes longer than normal to send most of the time. On both T-Mobile and att! And with att I have an microcell so its not an coverage issue. I'm afraid I might miss texts last night I had to reboot my phone before I could get or send a text.
Sent from my Nexus 5 using XDA Premium 4 mobile app

hyelton said:
So I'm having a issue with texts. When I go to send s text it takes longer than normal to send most of the time. On both T-Mobile and att! And with att I have an microcell so its not an coverage issue. I'm afraid I might miss texts last night I had to reboot my phone before I could get or send a text.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
disable - enable text msg app
if nothing change then factory reset will solve it.

x102x96x said:
disable - enable text msg app
if nothing change then factory reset will solve it.
Click to expand...
Click to collapse
Disable What? Enable text msg app? You mean a 3rd party texting app? Same thing.
Factory reset too. Does the same on a 32gb Nexus 5 as well.

Related

MMS Issues, anyone?

Just picked up my phone this morning, and I have not been able to send out any mms messages out. It just hangs, and keeps retrying. I got my update about an hour ago, and still no go. Errr... I hate new phone issues!
Anyone able to send out mms messages, or are you having issues as well?
Menu- settings- wireless and networks- mobile networks- select tmobile data.. you can delete the other optionm it probably says telkila.
Sent from my T-Mobile G2 using XDA App
20FeeTaLL said:
Menu- settings- wireless and networks- mobile networks- select tmobile data.. you can delete the other optionm it probably says telkila.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
That did the trick! Thank you very much for the help.
Wtf is that telkila?
Sent from my T-Mobile MyTouch 4G
Weird that you're having problems. I sent 3 MMS in the store right after they activated the phone, it was sent and received very quickly.
Edit:
Oops didn't see you had the issue fixed before I posted. :X
WilliamStern said:
Just picked up my phone this morning, and I have not been able to send out any mms messages out. It just hangs, and keeps retrying. I got my update about an hour ago, and still no go. Errr... I hate new phone issues!
Anyone able to send out mms messages, or are you having issues as well?
Click to expand...
Click to collapse
i had the same problem but the fix worked thank you!

[Q] mms issue. People can't receive my pics

I am running the infused 1.5.3 rom and go sms. When I try to send a picture to my friend who has the exact phone I do and also my wife who has the iphone 4. They are both receiving this message
"Your phone is not compatible with this message type or size. Portions of this message will not be displayed."
Yet pics I send to my friend who has verizon go just fine. Is there some setting I'm missing? Thanks in advance.
Sent from my SAMSUNG-SGH-I997 using XDA App
Have you tried sending the message through the stock messaging app?
yhbrandon said:
Have you tried sending the message through the stock messaging app?
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Click to collapse
Yes I have, they receive the same message.
Sent from my SAMSUNG-SGH-I997 using XDA App
My friend with his infuse can send me pics and I can get pics from my wifes iphone 4 when she sends them as well but they can't get mine.
Sent from my SAMSUNG-SGH-I997 using XDA App
does your phone ask you if you would like to resize them when you try and send...if so are you selecting yes
are there any other changes that you have made like:
freezing thesms/mms app
using a different sms app
etc etc
and then the same goes for their end...
have they made any changes, do they receive pics from others and only not yours
00mred00 said:
does your phone ask you if you would like to resize them when you try and send...if so are you selecting yes
are there any other changes that you have made like:
freezing thesms/mms app
using a different sms app
etc etc
and then the same goes for their end...
have they made any changes, do they receive pics from others and only not yours
Click to expand...
Click to collapse
I am using go sms and I've tried stock sms. I haven't froze any sms apps. It doesn't ask me to resize, just the usual compressing or resizing message it normally gives without prompting for a user response. My friends infuse is stock and not rooted and my wifes iphone 4 is jailbroken but nothing has changed anytime recently with it. The apps I have frozen is just media hub. Yes they can receive pics from others and send them as well.
Edit: I have media hub, maps, and news & weather frozen.
Actually it just reads "converting to multimedia message" no prompt for anything. Very frustrating as to why mainly verizon people are getting my pics and not others. Thats how it seems anyway.
As far as trying to send pics that I actually took with my phone then forget about it. Longest I've had it sit is about 15 minutes before I get pissed and just delete the send. Those stay stuck on "sending" and never go anywhere.
Sent from my SAMSUNG-SGH-I997 using XDA App
Anyone have any ideas? Maybe I'm missing some kind of setting after flashing infused
Sent from my SAMSUNG-SGH-I997 using XDA App
Fee454 said:
Anyone have any ideas? Maybe I'm missing some kind of setting after flashing infused
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
I use handcent...in the settings there is an option of "max mms message size limit"
I believe you want that to be 2mb...anything over that will not send to some phones.
that has been the only instance where some people did not receive my msgs.
Have you tried on wifi and network? I have not noticed the issue on att, but on sprint you could not send or receive mms while on wifi
those are the only things I can think of
00mred00 said:
I use handcent...in the settings there is an option of "max mms message size limit"
I believe you want that to be 2mb...anything over that will not send to some phones.
that has been the only instance where some people did not receive my msgs.
Have you tried on wifi and network? I have not noticed the issue on att, but on sprint you could not send or receive mms while on wifi
those are the only things I can think of
Click to expand...
Click to collapse
I do currently have it set to 4g 5M for the photo size. I could give that a shot. Still odd that it would not send to my friends infuse I have tried wifi and att network and home I have the 3g microcell which is NOT worth the $200. I'm kinda pissed I bought it.
If you want full bars yet calls cut in and out and you want to resend each text about 4 times cause they will instantly fail (happens no where but when I'm connected to microcell) then pick one up lol
But yea the mms issue happens elsewhere as well.
Sent from my SAMSUNG-SGH-I997 using XDA App
Fee454 said:
I do currently have it set to 4g 5M for the photo size. I could give that a shot.
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
I bet that is it.... let me know...
it will usually work for sending, but their phone may be blocking
00mred00 said:
I bet that is it.... let me know...
it will usually work for sending, but their phone may be blocking
Click to expand...
Click to collapse
I kept the size the same for now but unchecked preserve image size and now it seems the pics send. Yesterday it would be stuck on sending. I can only test with people at work. The ones with issues are asleep right now. Hopefully that or the 2m image size fixes the issue
Sent from my SAMSUNG-SGH-I997 using XDA App

Voicemail Icon

Have tried everything and still have that notification in the upper left hand corner....help! (
Sent from my Nexus S 4G using XDA App
Dl visual voicemail and delete manually
Sent from my Nexus S using XDA App
Downloading now....thx
Tried that and still have notification :/
Sent from my Nexus S 4G using XDA App
Call your voicemail?
I've had an issue once where my voicemail was bugged. Calling it would bring me to nothing (no tone, nada) and the notification would randomly popup even after I dismissed it. Calling back my voicemail at some point and deleting the message fixed it somehow.
polobunny said:
Call your voicemail?
I've had an issue once where my voicemail was bugged. Calling it would bring me to nothing (no tone, nada) and the notification would randomly popup even after I dismissed it. Calling back my voicemail at some point and deleting the message fixed it somehow.
Click to expand...
Click to collapse
whenever I try to call my voicemail, I get this error that says "the feature code you've entered is not valid...switch 618"...and it hangs up....no idea what to do
Sent from my Nexus S 4G using XDA App
RealSpArTeN said:
whenever I try to call my voicemail, I get this error that says "the feature code you've entered is not valid...switch 618"...and it hangs up....no idea what to do
Sent from my Nexus S 4G using XDA App
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Click to collapse
Don't know how your voicemail works, but mine I have to call my phone number to get to it. Holding the 1 key to call voicemail gave me a similar error.
polobunny said:
Don't know how your voicemail works, but mine I have to call my phone number to get to it. Holding the 1 key to call voicemail gave me a similar error.
Click to expand...
Click to collapse
Thx for the help...trying that now
Sent from my Nexus S 4G using XDA App
ya...didn't work....guess I'll just stick with the temp fix of clearing the phone apk data
Sent from my Nexus S 4G using XDA App
RealSpArTeN said:
ya...didn't work....guess I'll just stick with the temp fix of clearing the phone apk data
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
If you go to settings, then call settings, what is your voicemail service set to? Carrier or Google Voice? If it's the first one, in voicemail settings you can change the voicemail number to the one you should be using.
I have changed the number and still receive that notification that I have voicemails :/
Sent from my Nexus S 4G using XDA App
RealSpArTeN said:
I have changed the number and still receive that notification that I have voicemails :/
Sent from my Nexus S 4G using XDA App
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Click to collapse
Have you been able to get into your voicemail though? As I said earlier, my notification would popup randomly as long as I didn't listen to the message in my voicemail.
my carrier voicemail?---no (gives me error)
Google voice--- yes
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RealSpArTeN said:
my carrier voicemail?---no (gives me error)
Google voice--- yes
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
That's probably the source of your problem. I'd call your carrier to inquire about what's going on.
ya....now that I think about it I had that error before I rooted my phone....calling sprint!
Sent from my Nexus S 4G using XDA App
it happened to me..theres a thread on here i started...u have to search for it...i had to call sprint n get my MSL number n it then went away after about 24 hrs...i also kept updating PRL and profile...
Sent from my Nexus S 4G
Not sure if you've resolved this yet or not, but I was having the same problem. I just went into call settings and changed the voicemail number from "*86" to my personal number and everything fire right back up. Hope this helps.
well it happpened to me again...and i figured out another way to get rid of it...i simply called and left myselfba voicemail from another phone then called from my phone and deleted the msg i left...then i icon went away...idk why the icon get stuck like that...but i found this way to work for me
sent from Ice Cream Infused NS4g

Downloading MMS

So my sister in law just got this phone and picture messaging doesn't seem to want to work except on WiFi? Is a factory reset necessity.
So says Latinmaxima, so it shall be done!
Sprint 3g is slow so it my seem like it doesnt work
Sent from my XT897 using xda app-developers app
latinmaxima said:
So my sister in law just got this phone and picture messaging doesn't seem to want to work except on WiFi? Is a factory reset necessity.
So says Latinmaxima, so it shall be done!
Click to expand...
Click to collapse
OK, there is an issue with select Motorola Photon Q's where the MMS function doesn't work on the stock messaging application. I actually had mine replaced over the issue, as I was unable to send or receive MMS. This should not be an issue with the network. From my understanding, Sprint is aware of the issue, as the store I bought my phone at called them to try to fix the issue. So, an OTA should come out with the fix.
Now, there is a workaround that has worked for me. Use another messaging app, such as Go SMS Pro, and MMS will work.
zodiac12345 said:
OK, there is an issue with select Motorola Photon Q's where the MMS function doesn't work on the stock messaging application. I actually had mine replaced over the issue, as I was unable to send or receive MMS. This should not be an issue with the network. From my understanding, Sprint is aware of the issue, as the store I bought my phone at called them to try to fix the issue. So, an OTA should come out with the fix.
Now, there is a workaround that has worked for me. Use another messaging app, such as Go SMS Pro, and MMS will work.
Click to expand...
Click to collapse
So glad I found this thread..On my third Photon Q in three days. First had a defective vibrate motor..the second would not send or receive MMS unless using WiFi so they replaced it. Third one is doing the same thing. Just installed Handcent SMS and its working perfect using the 3G. Maybe someone should forward this to Sprint? I after two hours wasted with tech support and several tickets created, I am thrilled with the phone now. I love everything about it except the MMS not working. Thanks guy!!
There has been a fix for this issue as per the Sprint discussion board. I have verified it has fixed my MMS problem. You will need your MSL to change a setting, if you dont have it you need to call sprint or use another method to obtain it. It appears some data profile usernames were borked during provisioning
Steps to follow:
1. Open your dial pad and dial ##3282#
2. Tap on Data Profile
3. Look at your username, mine ended in ".comom"
4. If yours is obviously wrong (like mine), fix it, save it and then reboot phone.
5. good to go.
Yepe... Mine says .compcs.com... Gonna have to call Sprint.
Thanks for this.
Sent from my XT897 using xda premium
Here is a thread with a link to a tool to get the msl.. it worked great. don't forget to show your thanks.
http://forum.xda-developers.com/showthread.php?t=1894038
swintec said:
There has been a fix for this issue as per the Sprint discussion board. I have verified it has fixed my MMS problem. You will need your MSL to change a setting, if you dont have it you need to call sprint or use another method to obtain it. It appears some data profile usernames were borked during provisioning
Steps to follow:
1. Open your dial pad and dial ##3282#
2. Tap on Data Profile
3. Look at your username, mine ended in ".comom"
4. If yours is obviously wrong (like mine), fix it, save it and then reboot phone.
5. good to go.
Click to expand...
Click to collapse
What should the user name be? Mine ends in sprintpcs.comcs.com. I assume that is wrong and it should be sprintpcs.com?
robbi24r said:
What should the user name be? Mine ends in sprintpcs.comcs.com. I assume that is wrong and it should be sprintpcs.com?
Click to expand...
Click to collapse
Correct
Sent from my XT897 using xda premium
Is it just my imagination, or does this seem to be more of an issue when receiving an MMS from an iphone?
robbi24r said:
Is it just my imagination, or does this seem to be more of an issue when receiving an MMS from an iphone?
Click to expand...
Click to collapse
I receive and send mms to iPhones all the time. No problems on my end. One thing I notice is when I'm receive a mms I lose connection for a couple of seconds
Sent from my XT897 using xda premium
903tex said:
I receive and send mms to iPhones all the time. No problems on my end. One thing I notice is when I'm receive a mms I lose connection for a couple of seconds
Sent from my XT897 using xda premium
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Click to collapse
Strange, have not had any of these issues.
Sent from my XT897 using xda premium
tetrabyt said:
Strange, have not had any of these issues.
Sent from my XT897 using xda premium
Click to expand...
Click to collapse
Doesn't do it all the time. Its happen three times, but I recieve mms thru work and personal reason all the time so its not something that has me in concern
Sent from my XT897 using xda premium

Text messages failing to send

Me and my wife got the note 5's at rhe same time. Hers fails to send text messages constantly, update profile and they work for a second or two but then same thing. Contacted sprint and they reset the network and ok for a few sec and issues again. Anyone have this issue? Anyone have suggestions of a fix?
Sent from my SM-N920P using Tapatalk
Same here
And also sometime calling out fails and or i have been hearing my calls go straight to voicemail. Also i occasionally do not receive texts. WTF
Me too on multiple phones in the family (all note 5)
Sent from my SM-N920P using Tapatalk

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