MMS Issues, anyone? - myTouch 4G General

Just picked up my phone this morning, and I have not been able to send out any mms messages out. It just hangs, and keeps retrying. I got my update about an hour ago, and still no go. Errr... I hate new phone issues!
Anyone able to send out mms messages, or are you having issues as well?

Menu- settings- wireless and networks- mobile networks- select tmobile data.. you can delete the other optionm it probably says telkila.
Sent from my T-Mobile G2 using XDA App

20FeeTaLL said:
Menu- settings- wireless and networks- mobile networks- select tmobile data.. you can delete the other optionm it probably says telkila.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
That did the trick! Thank you very much for the help.

Wtf is that telkila?
Sent from my T-Mobile MyTouch 4G

Weird that you're having problems. I sent 3 MMS in the store right after they activated the phone, it was sent and received very quickly.
Edit:
Oops didn't see you had the issue fixed before I posted. :X

WilliamStern said:
Just picked up my phone this morning, and I have not been able to send out any mms messages out. It just hangs, and keeps retrying. I got my update about an hour ago, and still no go. Errr... I hate new phone issues!
Anyone able to send out mms messages, or are you having issues as well?
Click to expand...
Click to collapse
i had the same problem but the fix worked thank you!

Related

[Q] mms issue. People can't receive my pics

I am running the infused 1.5.3 rom and go sms. When I try to send a picture to my friend who has the exact phone I do and also my wife who has the iphone 4. They are both receiving this message
"Your phone is not compatible with this message type or size. Portions of this message will not be displayed."
Yet pics I send to my friend who has verizon go just fine. Is there some setting I'm missing? Thanks in advance.
Sent from my SAMSUNG-SGH-I997 using XDA App
Have you tried sending the message through the stock messaging app?
yhbrandon said:
Have you tried sending the message through the stock messaging app?
Click to expand...
Click to collapse
Yes I have, they receive the same message.
Sent from my SAMSUNG-SGH-I997 using XDA App
My friend with his infuse can send me pics and I can get pics from my wifes iphone 4 when she sends them as well but they can't get mine.
Sent from my SAMSUNG-SGH-I997 using XDA App
does your phone ask you if you would like to resize them when you try and send...if so are you selecting yes
are there any other changes that you have made like:
freezing thesms/mms app
using a different sms app
etc etc
and then the same goes for their end...
have they made any changes, do they receive pics from others and only not yours
00mred00 said:
does your phone ask you if you would like to resize them when you try and send...if so are you selecting yes
are there any other changes that you have made like:
freezing thesms/mms app
using a different sms app
etc etc
and then the same goes for their end...
have they made any changes, do they receive pics from others and only not yours
Click to expand...
Click to collapse
I am using go sms and I've tried stock sms. I haven't froze any sms apps. It doesn't ask me to resize, just the usual compressing or resizing message it normally gives without prompting for a user response. My friends infuse is stock and not rooted and my wifes iphone 4 is jailbroken but nothing has changed anytime recently with it. The apps I have frozen is just media hub. Yes they can receive pics from others and send them as well.
Edit: I have media hub, maps, and news & weather frozen.
Actually it just reads "converting to multimedia message" no prompt for anything. Very frustrating as to why mainly verizon people are getting my pics and not others. Thats how it seems anyway.
As far as trying to send pics that I actually took with my phone then forget about it. Longest I've had it sit is about 15 minutes before I get pissed and just delete the send. Those stay stuck on "sending" and never go anywhere.
Sent from my SAMSUNG-SGH-I997 using XDA App
Anyone have any ideas? Maybe I'm missing some kind of setting after flashing infused
Sent from my SAMSUNG-SGH-I997 using XDA App
Fee454 said:
Anyone have any ideas? Maybe I'm missing some kind of setting after flashing infused
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
I use handcent...in the settings there is an option of "max mms message size limit"
I believe you want that to be 2mb...anything over that will not send to some phones.
that has been the only instance where some people did not receive my msgs.
Have you tried on wifi and network? I have not noticed the issue on att, but on sprint you could not send or receive mms while on wifi
those are the only things I can think of
00mred00 said:
I use handcent...in the settings there is an option of "max mms message size limit"
I believe you want that to be 2mb...anything over that will not send to some phones.
that has been the only instance where some people did not receive my msgs.
Have you tried on wifi and network? I have not noticed the issue on att, but on sprint you could not send or receive mms while on wifi
those are the only things I can think of
Click to expand...
Click to collapse
I do currently have it set to 4g 5M for the photo size. I could give that a shot. Still odd that it would not send to my friends infuse I have tried wifi and att network and home I have the 3g microcell which is NOT worth the $200. I'm kinda pissed I bought it.
If you want full bars yet calls cut in and out and you want to resend each text about 4 times cause they will instantly fail (happens no where but when I'm connected to microcell) then pick one up lol
But yea the mms issue happens elsewhere as well.
Sent from my SAMSUNG-SGH-I997 using XDA App
Fee454 said:
I do currently have it set to 4g 5M for the photo size. I could give that a shot.
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
I bet that is it.... let me know...
it will usually work for sending, but their phone may be blocking
00mred00 said:
I bet that is it.... let me know...
it will usually work for sending, but their phone may be blocking
Click to expand...
Click to collapse
I kept the size the same for now but unchecked preserve image size and now it seems the pics send. Yesterday it would be stuck on sending. I can only test with people at work. The ones with issues are asleep right now. Hopefully that or the 2m image size fixes the issue
Sent from my SAMSUNG-SGH-I997 using XDA App

did anyone found a fix yet?

Did anyone found a fix yet for the problem that can't send messeges when coneccted t
o 4g?
Sure haven't. I just use CM7 now since it has the 2/4g toggle in notification... I just deal with it now, until a new baseband is out for us, I don't think it will be fixed.
What type of messages? I email, text and mms all day. I've only had 1 time where a picture failed to send and I restart solved that.
Sent from my LG-P999 using xda premium
wgrant said:
What type of messages? I email, text and mms all day. I've only had 1 time where a picture failed to send and I restart solved that.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
No there is a group of people that can not send only SMS over 4g. mms and everything is alright just sms... it sends over 2g and wifi but only 4g it wont send.
Sent from my LG-P999 using xda premium
Wow that's weird. I'm on 4G and texting right now.
Sounds like a APN or something. This on T-Mobile or another carrier?
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
player911 said:
Wow that's weird. I'm on 4G and texting right now.
Sounds like a APN or something. This on T-Mobile or another carrier?
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
Click to expand...
Click to collapse
t mobile usa
mt3g said:
No there is a group of people that can not send only SMS over 4g. mms and everything is alright just sms... it sends over 2g and wifi but only 4g it wont send.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
That is really bizarre. Do you all have the same phone model by chance? Could be a hardware issue?
Sent from my LG-P999 using xda premium
wgrant said:
That is really bizarre. Do you all have the same phone model by chance? Could be a hardware issue?
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
It used to work well but because of some incident, though not confirmed yet, there is us in that group that can't send mms when 4g in on. As if sms wont trigger the 2g/gsm switch for it to be able the sms to be send.
-----------
sent from my calculator with android
There is a setting in the LG hidden menu that could fix it, but LG has not implemented it. Under modem settings there is a CS/PS preference (Carrier Signal/Packet Switched). You want that set to CS. Almost no carrier in the world has implemented PS sending for sms. When you select CS you get a toast message that says not implemented yet. If LG had implemented that setting to the baseband it would fix this problem. It appears the issue is that automatic CS fallback has been turned off. When on on 2G or wifi, sms message are sent by CS by default. On 3G and 4G, for some stupid reason, Android tries to send them first on PS, then when it cannot be sent that way, the modem is supposed to auto-fallback to CS and send the sms. For some reason instead of performing the fallback the modem is just throwing up a general error and giving up. If anyone can figure out how to issue a command to the modem and turn auto-fallback back on I think it would fix this issue.
I don't have such problem (sending text) when the phone displays "H" (I use Eagleblood AOSP ROM because I don't like 2G/4G).
jboxer said:
There is a setting in the LG hidden menu that could fix it, but LG has not implemented it. Under modem settings there is a CS/PS preference (Carrier Signal/Packet Switched). You want that set to CS. Almost no carrier in the world has implemented PS sending for sms. When you select CS you get a toast message that says not implemented yet. If LG had implemented that setting to the baseband it would fix this problem. It appears the issue is that automatic CS fallback has been turned off. When on on 2G or wifi, sms message are sent by CS by default. On 3G and 4G, for some stupid reason, Android tries to send them first on PS, then when it cannot be sent that way, the modem is supposed to auto-fallback to CS and send the sms. For some reason instead of performing the fallback the modem is just throwing up a general error and giving up. If anyone can figure out how to issue a command to the modem and turn auto-fallback back on I think it would fix this issue.
Click to expand...
Click to collapse
If only someone with your knowledge had a Tad bit more lol. You know way too much as it is bro. I'm pretty much just set on the fact that I have to be patient and wait and hope for a baseband update.
Sent from my LG-P999 using xda premium
mt3g said:
If only someone with your knowledge had a Tad bit more lol. You know way too much as it is bro. I'm pretty much just set on the fact that I have to be patient and wait and hope for a baseband update.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Hopefully in the near future.
If only we can have a kdz for the march baseband, maybe it will revert the settings to a working state.
-----------
sent from my calculator with android
jose makalolot said:
Hopefully in the near future.
If only we can have a kdz for the march baseband, maybe it will revert the settings to a working state.
-----------
sent from my calculator with android
Click to expand...
Click to collapse
Everything I have ever read about updating basbands was to NOT REVERT to old basebands will brick them that's on old HTC things I have no clue on anything else though. Those were also flashable through bootloader so idk.
Sent from my LG-P999 using xda premium
Has anyone tried using the KDZ method to do an emergency restore of the Gingerbread firmware and baseband? That seems like it could fix the issue if during the process it resets all the baseband settings.
jboxer said:
Has anyone tried using the KDZ method to do an emergency restore of the Gingerbread firmware and baseband? That seems like it could fix the issue if during the process it resets all the baseband settings.
Click to expand...
Click to collapse
already tried it but a no go...
jose makalolot said:
already tried it but a no go...
Click to expand...
Click to collapse
Talk about a bold move lol, but I figured it wouldn't fix it or go smoothly.
Sent from my LG-P999 using xda premium
I use Google Voice for my SMS and don't send MMS. If I need to send a picture or whatever I'll use Dropbox or email.
S
jboxer said:
Has anyone tried using the KDZ method to do an emergency restore of the Gingerbread firmware and baseband? That seems like it could fix the issue if during the process it resets all the baseband settings.
Click to expand...
Click to collapse
LordButtersI said:
I use Google Voice for my SMS and don't send MMS. If I need to send a picture or whatever I'll use Dropbox or email.
Click to expand...
Click to collapse
Is not mms is sms only, only it happends when is connected to 4g network, when i am in 2g netwkrk, uma wifi calling or data disable it works fine. Is like the phone forgot the command to switch to 2g network to send sms message and then switch back to 4g. One doesnt see this switch because it happends in seconds
Well I still have the problem. My carrier cannot help me they have tried everything at this point they are asking me to return the phone.
I really wish this was fixed!
S
jboxer said:
Has anyone tried using the KDZ method to do an emergency restore of the Gingerbread firmware and baseband? That seems like it could fix the issue if during the process it resets all the baseband settings.
Click to expand...
Click to collapse
LordButtersI said:
I use Google Voice for my SMS and don't send MMS. If I need to send a picture or whatever I'll use Dropbox or email.
Click to expand...
Click to collapse
Is not mms is sms only, only it happends when is connected to 4g network, when i am in 2g netwkrk, uma wifi calling or data disable it works fine. Is like the phone forgot the command to switch to 2g network to send sms message and then switch back to 4g. One doesnt see this switch because it happends in seconds

Atrix 2 Users on ICS + Straight Talk

Ok i am on the ICS leak and my carrier is Straight Talk. I know there are a few other ST users here. What apn setting are working for You.
The settings i was using on GB are not working completely on ICS. I cant send or receive mms messages.
Also i cant get Wifi tethering to work when i enable it i get a message "Data Link Lost"
Anyone have any luck deleting the AT&T apn's???
APNs
Hi!
I'm also using a different carrier and the only solution I found was editing the database by hand..
I created a post with the proceeding few days ago: http://forum.xda-developers.com/showthread.php?t=1782492
Just rebember to take care on what you change in databases so you don't soft brick your device!
This change that is described in the post I tested on my device and worked fine..
Good luck!
Cheers,
Luis
lfgomez said:
Hi!
I'm also using a different carrier and the only solution I found was editing the database by hand..
I created a post with the proceeding few days ago: http://forum.xda-developers.com/showthread.php?t=1782492
Just rebember to take care on what you change in databases so you don't soft brick your device!
This change that is described in the post I tested on my device and worked fine..
Good luck!
Cheers,
Luis
Click to expand...
Click to collapse
Thanks i finally have everything working except Wi-Fi tether. I have disabled the entitlement check. Whrnever i activate the Wi-Fi. hotspot i get "data link list"
Stephenxda said:
Thanks i finally have everything working except Wi-Fi tether. I have disabled the entitlement check. Whrnever i activate the Wi-Fi. hotspot i get "data link list"
Click to expand...
Click to collapse
Did you get you mms to work? I have the same problem running ICS with Straight Talk.
Mudslinger42 said:
Did you get you mms to work? I have the same problem running ICS with Straight Talk.
Click to expand...
Click to collapse
No i have not got mms working but i did get tether working
I just gave up on mms.
I can get mms messages but i can't send them
Sent from my MB865 on ICS
Same here can receive but not send
Had the same problem except my data would cut out all the time! Tried the dun mod but whenever id change anything it would deactivate the "carrier enable" and the apn would no longer work from then on. I recreated a new apn but left proxy out.. solved my data problems.
I'll test mms next
Sent from my MB865 using xda app-developers app
I also cannot receive mms.
Sent from my MB865 using xda premium
Riggins17 said:
I also cannot receive mms.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Did we ever get MMS down? I can't figure out on stock gingerbread, much less when the ICS update comes out in 10 days
have data but no MMS
Thru wifi I can send and receive but thru data alone I cannot.... Never noticed it before... I'm on leak and flashed timmytim s rom
Beamed from my scv7/leaked MB865
redking117 said:
Did we ever get MMS down? I can't figure out on stock gingerbread, much less when the ICS update comes out in 10 days
have data but no MMS
Click to expand...
Click to collapse
I had the same problem. So i called to Claro (A mobile company, like AT&T) and they helped me.
Jimbridgman's ics leaks mms works... I sent a pic to a friend of mine this morning. Timmytim s I sent over wifi but not thru data... I'm trying to to figure out difference
Sent from my MB865 using xda premium
I can send mms now. I'm using stocky on top of the 1st leak. Using the old settings
Sent from my MB865 on 1st ICS leak

Downloading MMS

So my sister in law just got this phone and picture messaging doesn't seem to want to work except on WiFi? Is a factory reset necessity.
So says Latinmaxima, so it shall be done!
Sprint 3g is slow so it my seem like it doesnt work
Sent from my XT897 using xda app-developers app
latinmaxima said:
So my sister in law just got this phone and picture messaging doesn't seem to want to work except on WiFi? Is a factory reset necessity.
So says Latinmaxima, so it shall be done!
Click to expand...
Click to collapse
OK, there is an issue with select Motorola Photon Q's where the MMS function doesn't work on the stock messaging application. I actually had mine replaced over the issue, as I was unable to send or receive MMS. This should not be an issue with the network. From my understanding, Sprint is aware of the issue, as the store I bought my phone at called them to try to fix the issue. So, an OTA should come out with the fix.
Now, there is a workaround that has worked for me. Use another messaging app, such as Go SMS Pro, and MMS will work.
zodiac12345 said:
OK, there is an issue with select Motorola Photon Q's where the MMS function doesn't work on the stock messaging application. I actually had mine replaced over the issue, as I was unable to send or receive MMS. This should not be an issue with the network. From my understanding, Sprint is aware of the issue, as the store I bought my phone at called them to try to fix the issue. So, an OTA should come out with the fix.
Now, there is a workaround that has worked for me. Use another messaging app, such as Go SMS Pro, and MMS will work.
Click to expand...
Click to collapse
So glad I found this thread..On my third Photon Q in three days. First had a defective vibrate motor..the second would not send or receive MMS unless using WiFi so they replaced it. Third one is doing the same thing. Just installed Handcent SMS and its working perfect using the 3G. Maybe someone should forward this to Sprint? I after two hours wasted with tech support and several tickets created, I am thrilled with the phone now. I love everything about it except the MMS not working. Thanks guy!!
There has been a fix for this issue as per the Sprint discussion board. I have verified it has fixed my MMS problem. You will need your MSL to change a setting, if you dont have it you need to call sprint or use another method to obtain it. It appears some data profile usernames were borked during provisioning
Steps to follow:
1. Open your dial pad and dial ##3282#
2. Tap on Data Profile
3. Look at your username, mine ended in ".comom"
4. If yours is obviously wrong (like mine), fix it, save it and then reboot phone.
5. good to go.
Yepe... Mine says .compcs.com... Gonna have to call Sprint.
Thanks for this.
Sent from my XT897 using xda premium
Here is a thread with a link to a tool to get the msl.. it worked great. don't forget to show your thanks.
http://forum.xda-developers.com/showthread.php?t=1894038
swintec said:
There has been a fix for this issue as per the Sprint discussion board. I have verified it has fixed my MMS problem. You will need your MSL to change a setting, if you dont have it you need to call sprint or use another method to obtain it. It appears some data profile usernames were borked during provisioning
Steps to follow:
1. Open your dial pad and dial ##3282#
2. Tap on Data Profile
3. Look at your username, mine ended in ".comom"
4. If yours is obviously wrong (like mine), fix it, save it and then reboot phone.
5. good to go.
Click to expand...
Click to collapse
What should the user name be? Mine ends in sprintpcs.comcs.com. I assume that is wrong and it should be sprintpcs.com?
robbi24r said:
What should the user name be? Mine ends in sprintpcs.comcs.com. I assume that is wrong and it should be sprintpcs.com?
Click to expand...
Click to collapse
Correct
Sent from my XT897 using xda premium
Is it just my imagination, or does this seem to be more of an issue when receiving an MMS from an iphone?
robbi24r said:
Is it just my imagination, or does this seem to be more of an issue when receiving an MMS from an iphone?
Click to expand...
Click to collapse
I receive and send mms to iPhones all the time. No problems on my end. One thing I notice is when I'm receive a mms I lose connection for a couple of seconds
Sent from my XT897 using xda premium
903tex said:
I receive and send mms to iPhones all the time. No problems on my end. One thing I notice is when I'm receive a mms I lose connection for a couple of seconds
Sent from my XT897 using xda premium
Click to expand...
Click to collapse
Strange, have not had any of these issues.
Sent from my XT897 using xda premium
tetrabyt said:
Strange, have not had any of these issues.
Sent from my XT897 using xda premium
Click to expand...
Click to collapse
Doesn't do it all the time. Its happen three times, but I recieve mms thru work and personal reason all the time so its not something that has me in concern
Sent from my XT897 using xda premium

[Q] Picture Messages [Solved]

My dad recently updated to ICS (Thanks Team Acid) but when someone sends him a picture a box comes up that says download as opposed to the picture just being there like on my phone which also has ICS. Can anyone help me fix this? It's important as he needs the pictures for work.
P.S. Nothing happens when you hit download. Just says downloading and nothing happens. Checked his gallery for download pictures and nothing new was there.
Help is much appreciated!
Sent from my SGH-T959V using xda premium
If your talking about MMS then you need to check something on your side, MMS works fine on my side, my friend sent me a picture of his Math Homework
Check settings in the messaging app and see if auto retrieve is checked.
Make Sure Data is turned on.
Hey Jacob said:
My dad recently updated to ICS (Thanks Team Acid) but when someone sends him a picture a box comes up that says download as opposed to the picture just being there like on my phone which also has ICS. Can anyone help me fix this? It's important as he needs the pictures for work.
P.S. Nothing happens when you hit download. Just says downloading and nothing happens. Checked his gallery for download pictures and nothing new was there.
Help is much appreciated!
Sent from my SGH-T959V using xda premium
Click to expand...
Click to collapse
salmanj1 said:
Make Sure Data is turned on.
Click to expand...
Click to collapse
If his data was turned off, then he wouldn't even receive the message. His problem is that he could not see/view the picture that was sent to him.
Logic my friend
lumin30 said:
Check settings in the messaging app and see if auto retrieve is checked.
Click to expand...
Click to collapse
I will check to see if he has this checked when I wake up, thanks for the feedback.
I'll let you know how it turns out.
th3controller said:
If his data was turned off, then he wouldn't even receive the message. His problem is that he could not see/view the picture that was sent to him.
Logic my friend
Click to expand...
Click to collapse
Actually that's wrong, he will still receive mms but he would have to "download" it to view the picture.
He said that nothing happens when he pressed download, so I would check to make sure he has data turned on
Sent from my SGH-T959V using xda app-developers app
pisherthefisher said:
Actually that's wrong, he will still receive mms but he would have to "download" it to view the picture.
He said that nothing happens when he pressed download, so I would check to make sure he has data turned on
Sent from my SGH-T959V using xda app-developers app
Click to expand...
Click to collapse
How do I go about that?
Sent from my SGH-T959V using xda premium
Edit: Solved
System settings
WIRELESS & NETWORKS section, More...
Mobile networks
Data enabled [v]
pisherthefisher said:
Actually that's wrong
Click to expand...
Click to collapse
Possibly my three favorite words. lol
@OP Google "TMOB MMS APN" and see if your APN matches. If all that is good I'd call TMOB.
pisherthefisher said:
Actually that's wrong, he will still receive mms but he would have to "download" it to view the picture.
He said that nothing happens when he pressed download, so I would check to make sure he has data turned on
Sent from my SGH-T959V using xda app-developers app
Click to expand...
Click to collapse
Can you explain this further. When I had Virgin Mobile they had many growing pains when they started selling the optimus v and with that several data outages. When data was out you couldnt ever get mms pictures. I got a couple free months of service because of that. I was told by sprints level three techs mms would not be transmitted. As in you would never get the message unless data was on.
If I am misreading what you are saying please ignore. But I am almost positive you still need data to get the mms. Not just to download but to receive it.
eollie said:
Can you explain this further. When I had Virgin Mobile they had many growing pains when they started selling the optimus v and with that several data outages. When data was out you couldnt ever get mms pictures. I got a couple free months of service because of that. I was told by sprints level three techs mms would not be transmitted. As in you would never get the message unless data was on.
If I am misreading what you are saying please ignore. But I am almost positive you still need data to get the mms. Not just to download but to receive it.
Click to expand...
Click to collapse
I don't know if its just the way t mobile handles mms but when I have my data off I will still receive a text message with the subject of the mms and an option to download (obviously it won't download it unless I have data enabled)
Sent from my SGH-T959V using xda app-developers app
Ive never tried guess its time to check it.

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