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Nexus 5 won't get 3G or 4G network

Hi.
My nexus 5 is driving me crazy.
All of a sudden it stopped getting 3G or 4G LTEnetwork. It just stayed in 2G (EDGE).
I called the carrier support, they don't know what to do.
This sim works fine in other phones.
Other sims also do not get 3g or 4g network on this phone.
I switched my sim, enbled 4G service and nada.
It seems the phone can't see the 3g or 4g networks.
If i go to the *#*#4636#*#* menu and force the network type to LTE and then search for mobile networks it doesn't find any.
Same for WDCMA only.
If i set it to LTE preferred, WCDMA preferred or LTE/GSM auto (PRL) it finds the network and it connects in 2G EDGE.
I've done a full reset, flashed stock, tried several radios, nothing.
Im in Portugal and my carrier is Optimus.
If i go to the "Select radio band" option in that menu it only shows "USA BAND".
Is it suposed to be like that?
Also, when i reboot my phone in the notification area i get a notification saying: "Restricted access changed". I never got that before when the 3g connection was working.
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any help would be great.
Thanks.

warsylep said:
Hi.
My nexus 5 is driving me crazy.
All of a sudden it stopped getting 3G or 4G LTEnetwork. It just stayed in 2G (EDGE).
I called the carrier support, they don't know what to do.
...
...
...
any help would be great.
Thanks.
Click to expand...
Click to collapse
Change it back to "GSM/LTE". Then go to the APN settings and make sure that they're correct. That's the most common fix. I don't know what your carrier is, so I can't tell you the settings, but you can probably find them somewhere.
Worst case, flash the factory image and see if it still happens.

aooga said:
Change it back to "GSM/LTE". Then go to the APN settings and make sure that they're correct. That's the most common fix. I don't know what your carrier is, so I can't tell you the settings, but you can probably find them somewhere.
Worst case, flash the factory image and see if it still happens.
Click to expand...
Click to collapse
Like i said in my post, I've tried all combos of network choices, and i have the correct apn settings.
Also like i said above i already flashed the factory image.
Thanks.

warsylep said:
Like i said in my post, I've tried all combos of network choices, and i have the correct apn settings.
Also like i said above i already flashed the factory image.
Thanks.
Click to expand...
Click to collapse
Well you never said you had the right APN
And you say that other sims work fine in this phone. What does that mean exactly? They get 4G?
EDIT: Try turning data roaming on.

aooga said:
Well you never said you had the right APN
Click to expand...
Click to collapse
Ah shoot! forgot about that
aooga said:
And you say that other sims work fine in this phone. What does that mean exactly? They get 4G?
Click to expand...
Click to collapse
I've tested a few min ago and other sim cards also do not get 3g or 4g network
EDIT: data roaming doesn't affect the issue

warsylep said:
Ah shoot! forgot about that
I've tested a few min ago and other sim cards also do not get 3g or 4g network
EDIT: data roaming doesn't affect the issue
Click to expand...
Click to collapse
Oops, I read that wrong. I really don't know what to do now. You said you've flashed the radio, factory image, and pretty much tried everything else you can try.
I really don't have anymore ideas. Sorry man.

Thanks for the effort
Anyone else has an insight of this situation?

warsylep said:
Thanks for the effort
Anyone else has an insight of this situation?
Click to expand...
Click to collapse
I'll give your thread a free bump

aooga said:
I'll give your thread a free bump
Click to expand...
Click to collapse
Man Im having the exact same issue! dont know what to do! lemme know if u find a solution

What are the APN settings you're using?

Mine was not an APN issue.
I ended returning the phone to Google UK and the sent me a new one that gets 3G and 4G with no problem.

BUMP!
Nexus 5 D821 LTE with TIM (Italy) SIM... I'm in contact with a TIM engeneer that is helping me troubleshooting this..
I've the same issue (everywhere EDGE) and tested all the previous solutions.. nothing changes
Now i'm trying this sort of thing:
http://forum.xda-developers.com/google-nexus-5/general/n5-hidden-field-test-mode-t2524744
http://www.pocketables.com/2013/11/enable-tri-band-sprint-lte-google-nexus-5-lg.html
but I'm quite a bit lost... (also I'm trying to change/enable UMTS, not LTE bands)
Any hint or solutions?
Thanks in advance!!
Sparazza
PSsorry for my english!)

sparazza said:
BUMP!
Nexus 5 D821 LTE with TIM (Italy) SIM... I'm in contact with a TIM engeneer that is helping me troubleshooting this..
I've the same issue (everywhere EDGE) and tested all the previous solutions.. nothing changes
Now i'm trying this sort of thing:
http://forum.xda-developers.com/google-nexus-5/general/n5-hidden-field-test-mode-t2524744
http://www.pocketables.com/2013/11/enable-tri-band-sprint-lte-google-nexus-5-lg.html
but I'm quite a bit lost... (also I'm trying to change/enable UMTS, not LTE bands)
Any hint or solutions?
Thanks in advance!!
Sparazza
PSsorry for my english!)
Click to expand...
Click to collapse
In the pull down menu on the home screen, turn off smart radio

jd1639 said:
In the pull down menu on the home screen, turn off smart radio
Click to expand...
Click to collapse
Thanks!
I'm looking for it but can't find anywhere in the phone or in the Field Test app..
It seems a feature of the cataclysm ROM or gravity box tool but I'm on the unrooted stock 4.4.2
Any hint?
Sparazza

sparazza said:
Thanks!
I'm looking for it but can't find anywhere in the phone or in the Field Test app..
It seems a feature of the cataclysm ROM or gravity box tool but I'm on the unrooted stock 4.4.2
Any hint?
Sparazza
Click to expand...
Click to collapse
I'm on stock too. When you're on the home screen just swipe down from the top of the phone. There should be a whole bunch of different toggles there. One of them is smart radio

jd1639 said:
I'm on stock too. When you're on the home screen just swipe down from the top of the phone. There should be a whole bunch of different toggles there. One of them is smart radio
Click to expand...
Click to collapse
Ok I'm sorry for my noobosity but I can't find.. I've data usage in the center and the wifi toggle on the center-right side..
http://postimg.org/image/5eijutbcx/
into the data usage menu I haven't any smart radio
What's wrong with me?:crying:
Sparazza

sparazza said:
Ok I'm sorry for my noobosity but I can't find.. I've data usage in the center and the wifi toggle on the center-right side..
http://postimg.org/image/5eijutbcx/
into the data usage menu I haven't any smart radio
What's wrong with me?:crying:
Sparazza
Click to expand...
Click to collapse
Sorry, I forgot I have xposed and it's a module that comes with gravity box. I had a similar issue as you and when I turned off smart radio I was able to get 4g/lte
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
Sorry, I forgot I have xposed and it's a module that comes with gravity box. I had a similar issue as you and when I turned off smart radio I was able to get 4g/lte
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
OH SNAP!
so I'm stuck with this problem..
Thanks anyway
Sparazza

sometimes i lost my network..
sometime i lost my 2g network on my sim 1...but if i turn on 3g service for sim 1..then sim1 works fine but other sim lost network..sometimes both sime get full network...
what can i do..?
sim works in other phone..I'm using kitkat rom on my a110q...

guddu patel said:
sometime i lost my 2g network on my sim 1...but if i turn on 3g service for sim 1..then sim1 works fine but other sim lost network..sometimes both sime get full network...
what can i do..?
sim works in other phone..I'm using kitkat rom on my a110q...
Click to expand...
Click to collapse
A110Q? Doesn't sound like a nexus 5
Sent from my Nexus 5 using Tapatalk

[Q] Nexus 5 4G not working

Today I tried 4G on my Nexus 5 & Note 3. So I went somewhere that it has 4G/LTE coverage
The problem????
I am on COSMOTE GR (Greece) and tried with my Note 3 the 4G. The signal was excellent (WITH NOTE 3!!!)
On Nexus 5, with the same sim card, I couldn't receive 4G (I am on Stock Rom. Also tried with SlimKat 6.0)
Any help??

t-shock said:
Today I tried 4G on my Nexus 5 & Note 3. So I went somewhere that it has 4G/LTE coverage
The problem????
I am on Vodafone GR (Greece) and tried with my Note 3 the 4G. The signal was excellent (WITH NOTE 3!!!)
On Nexus 5, with the same sim card, I couldn't receive 4G (I am on Stock Rom. Also tried with SlimKat 6.0)
Any help??
Click to expand...
Click to collapse
Maybe the Nexus doesn't support the LTE bands for Cosmote?

ShadowCodeGaming said:
Maybe the Nexus doesn't support the LTE bands for Cosmote?
Click to expand...
Click to collapse
It supports the LTE bands for COSMOTE

t-shock said:
It supports the LTE bands for COSMOTE
Click to expand...
Click to collapse
Then I don't know why it wouldn't work.. Try different radio, maybe it will help.. for me personally 4G never works reliably on my N5.

ShadowCodeGaming said:
Then I don't know why it wouldn't work.. Try different radio, maybe it will help.. for me personally 4G never works reliably on my N5.
Click to expand...
Click to collapse
for me, lte always works reliably, i never ever see 3G or edge. speeds around 60mbps here.
in the phone settings, mobile networks, do you have lte as the preferred network?

ShadowCodeGaming said:
Then I don't know why it wouldn't work.. Try different radio, maybe it will help.. for me personally 4G never works reliably on my N5.
Click to expand...
Click to collapse
OK I will try it tomorrow and post results if it worked

simms22 said:
for me, lte always works reliably, i never ever see 3G or edge. speeds around 60mbps here.
in the phone settings, mobile networks, do you have lte as the preferred network?
Click to expand...
Click to collapse
Yes!

simms22 said:
for me, lte always works reliably, i never ever see 3G or edge. speeds around 60mbps here.
in the phone settings, mobile networks, do you have lte as the preferred network?
Click to expand...
Click to collapse
Yes, LTE is set. Don't know why it is unreliable. Must be my stupid country :banghead:

t-shock said:
Yes!
Click to expand...
Click to collapse
try this..
dial *#*#4636#*#*
that will take you to hidden phone codes. chose phone info, then scroll down, youll find a type of connection that you are on, press that. choose lte only. this way it will avoid the other connections. if you do get an lte signal, change it to lte/gsm(or you wont get phone calls). if it doesnt connect to lte, then either the n5 doesnt support your carrier, or your provider
hasnt set up lte for your n5 account. your note 3, did you try the same sim card as you n5?
---------- Post added at 03:58 PM ---------- Previous post was at 03:57 PM ----------
ShadowCodeGaming said:
Yes, LTE is set. Don't know why it is unreliable. Must be my stupid country :banghead:
Click to expand...
Click to collapse
not your country, your provider. it could be that they space out their towers a bit further away than us providers. that would make it not as reliable.

simms22 said:
not your country, your provider. it could be that they space out their towers a bit further away than us providers. that would make it not as reliable.
Click to expand...
Click to collapse
Lol yeah T-Mobile sucks.

ShadowCodeGaming said:
Lol yeah T-Mobile sucks.
Click to expand...
Click to collapse
not in nyc they dont. +40mbps speeds everywhere, +60mbps around my apartment. and completely unlimited high speed data(use about 30gb a month). i actually love tmo

simms22 said:
not in nyc they dont. +40mbps speeds everywhere, +60mbps around my apartment. and completely unlimited high speed data(use about 30gb a month). i actually love tmo
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Nuff said.

eek! that does suck!
me, in my bathroom..

Don't worry :cyclops: :cyclops:
H (NOT EVEN H+) :crying: :crying:

simms22 said:
try this..
dial *#*#4636#*#*
that will take you to hidden phone codes. chose phone info, then scroll down, youll find a type of connection that you are on, press that. choose lte only. this way it will avoid the other connections. if you do get an lte signal, change it to lte/gsm(or you wont get phone calls). if it doesnt connect to lte, then either the n5 doesnt support your carrier, or your provider
hasnt set up lte for your n5 account. your note 3, did you try the same sim card as you n5?
---------- Post added at 03:58 PM ---------- Previous post was at 03:57 PM ----------
not your country, your provider. it could be that they space out their towers a bit further away than us providers. that would make it not as reliable.
Click to expand...
Click to collapse
Tried!
It can't even find network

well, your upload speed is pretty good, for h/h+. did you try what i posted on the other page, dialing the code and changing to lte only?
---------- Post added at 04:25 PM ---------- Previous post was at 04:23 PM ----------
then its not seeing the lte signal. the sim card that you had in the note 3, is that your n5 simcard? can you try the note 3 simcard in your n5? i have a feeling that it might be your providers fault, maybe they have you entered into the system wrong. that happens, and fairly often.

simms22 said:
well, your upload speed is pretty good, for h/h+. did you try what i posted on the other page, dialing the code and changing to lte only?
Click to expand...
Click to collapse
Yes
*#*#4636#*#*

t-shock said:
Yes
*#*#4636#*#*
Click to expand...
Click to collapse
then its not seeing the lte signal. the sim card that you had in the note 3, is that your n5 simcard? can you try the note 3 simcard in your n5? i have a feeling that it might be your providers fault, maybe they have you entered into the system wrong. that happens, and fairly often.

simms22 said:
then its not seeing the lte signal. the sim card that you had in the note 3, is that your n5 simcard? can you try the note 3 simcard in your n5? i have a feeling that it might be your providers fault, maybe they have you entered into the system wrong. that happens, and fairly often.
Click to expand...
Click to collapse
The sim card that I have is from n5 and I tested on note3
So I will communicate with my provider...... AGAIN

t-shock said:
The sim card that I have is from n5 and I tested on note3
So I will communicate with my provider...... AGAIN
Click to expand...
Click to collapse
so, with the n5 simcard, your note 3 is getting lte, but your n5 isnt? where did you buy your n5? is it an american version or the european version? the two versions support different lte bands.

No 4g on MT7-TL10 european version

Hi All
I'm having trouble connecting to 4g (band 20) in the UK with my MT7-TL10 european, gold version.
Has anyone else had similar issues, can someone shed some light?
I've spoken to Tesco Mobile and they have confirmed my sim/tariff is setup for 4g. Also called Huawei, and they checked my model via IMEI no. and said it should have a 4g signal with the network I'm on. I tried it with an EE sim and received a 4g signal instantly.
Thanks

Skeese said:
Hi All
I'm having trouble connecting to 4g (band 20) in the UK with my MT7-TL10 european, gold version.
Has anyone else had similar issues, can someone shed some light?
I've spoken to Tesco Mobile and they have confirmed my sim/tariff is setup for 4g. Also called Huawei, and they checked my model via IMEI no. and said it should have a 4g signal with the network I'm on. I tried it with an EE sim and received a 4g signal instantly.
Thanks
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L10 or TL10? Because TL10 supports only 1, 3, 7 band FDD LTE.

Mine is the MT7-TL10...
Can a mod change the thread title to reflect my model no.

Forgot to mention, it is the dual sim model

Mine is Mt7- tl10 I'm in the UK using ee and 4g is ok don't no about 3
Sent from my HUAWEI MT7-TL10

vimto25 said:
Mine is Mt7- tl10 I'm in the UK using ee and 4g is ok don't no about 3
Sent from my HUAWEI MT7-TL10
Click to expand...
Click to collapse
Yeah I tried an EE sim and 4g works, just doesn't seem to receive a 4g connection on o2 or Tesco Mobile, do you mind checking to see if either, o2 or Tesco works on yours?
Also can you tell me which firmware version your Mate 7 came installed with? Mine is B125 as shown in screenshot above.
Thanks

Skeese said:
Yeah I tried an EE sim and 4g works, just doesn't seem to receive a 4g connection on o2 or Tesco Mobile, do you mind checking to see if either, o2 or Tesco works on yours?
Also can you tell me which firmware version your Mate 7 came installed with? Mine is B125 as shown in screenshot above.
Thanks
Click to expand...
Click to collapse
I don't have any other sims everyone I no has ee :/ otherwise I would try any network for u
Sent from my HUAWEI MT7-TL10

vimto25 said:
I don't have any other sims everyone I no has ee :/ otherwise I would try any network for u
Sent from my HUAWEI MT7-TL10
Click to expand...
Click to collapse
Well if you bump into anyone with an o2/vodafone sim, try the sim out to see if you get 4g. I'm sure you'd also like to know if your phone supports all the bands it's suppose to...
I'm curious as to whether it is just my Mate 7 or like this with all european MT7-TL10 phones. Where did you buy your phone, if you don't mind me asking?

Skeese said:
Well if you bump into anyone with an o2/vodafone sim, try the sim out to see if you get 4g. I'm sure you'd also like to know if your phone supports all the bands it's suppose to...
I'm curious as to whether it is just my Mate 7 or like this with all european MT7-TL10 phones. Where did you buy your phone, if you don't mind me asking?
Click to expand...
Click to collapse
In mobile network settings -> preffered network mode - you have selected Automatic (4G& 3G& 2G) ?

alexre123 said:
In mobile network settings -> preffered network mode - you have selected Automatic (4G& 3G& 2G) ?
Click to expand...
Click to collapse
Yeah...

had the same issue mate, spoke to vodafone,spoke to Huawei customer support, they said it should support band 20, had to return the phone thinking it was faulty

nihal1983 said:
had the same issue mate, spoke to vodafone,spoke to Huawei customer support, they said it should support band 20, had to return the phone thinking it was faulty
Click to expand...
Click to collapse
Guess i'm not the only one then, must be an issue they overlooked. Where did you return it to, a service centre?

To the place where I bought it from

nihal1983 said:
To the place where I bought it from
Click to expand...
Click to collapse
Have you sent it back to be fixed/replaced?

They refunded the money saying device is not faulty and can't send a replacement
---------- Post added at 11:52 AM ---------- Previous post was at 11:52 AM ----------
Got it from price minister

nihal1983 said:
They refunded the money saying device is not faulty and can't send a replacement
---------- Post added at 11:52 AM ---------- Previous post was at 11:52 AM ----------
Got it from price minister
Click to expand...
Click to collapse
Definitely a fault which they don't want to accept!

Got mine from a seller on eBay lucky enough its fine on my network ee otherwise I would of returned it after receiving.
Sent from my HUAWEI MT7-TL10

considering switching to EE or three

how unlock samsung s6 edge sprint to usa

how can i use my samsung s6 edge sprint to used on USA networks. ?
thanks!

jefry_valdez said:
how can i use my samsung s6 edge sprint to used on USA networks. ?
thanks!
Click to expand...
Click to collapse
are you not able to use your Sprint S6e on Sprint's network?
(Sent from another Galaxy via Tapatalk)

tallazzPilipino said:
are you not able to use your Sprint S6e on Sprint's network?
(Sent from another Galaxy via Tapatalk)
Click to expand...
Click to collapse
i wan t mobile network.

Jefryvaldez said:
i wan t mobile network.
Click to expand...
Click to collapse
even if you were ever able to fully unlock a Sprint version handset, it may not support the bands needed to fully run properly on T-Mo's GSM network.
but search to see what bands (frequencies) your handset needs to support, to run on T-Mo's network. then call Sprint's customer support to help you unlock your handset for international use - say you're going to Europe for about a week and that you want to be able to use their SIMs.
(Sent from another Galaxy via Tapatalk)

tallazzPilipino said:
even if you were ever able to fully unlock a Sprint version handset, it may not support the bands needed to fully run properly on T-Mo's GSM network.
but search to see what bands (frequencies) your handset needs to support, to run on T-Mo's network. then call Sprint's customer support to help you unlock your handset for international use - say you're going to Europe for about a week and that you want to be able to use their SIMs.
(Sent from another Galaxy via Tapatalk)
Click to expand...
Click to collapse
You can unlock it here I can tell you it works because i have unlocked my Sprint galaxy s6 edge and lte works no problem, you just have to make two apns for lte. it is 35$ to unlock.

symbiiote said:
You can unlock it here I can tell you it works because i have unlocked my Sprint galaxy s6 edge and lte works no problem, you just have to make two apns for lte. it is 35$ to unlock.
Click to expand...
Click to collapse
which US GSM network are you using it on? i've already had my S6e unlocked a while back. since I also have service on both ATT & T-Mo networks, i have tried using a bunch of known working APNs (from my factory unlocked N5), but I haven't had any luck.
I tried going through the first several pages to see what APNs were used. however, I've seen the user 'iBowToAndroid' mention several times it won't work in the US. did that change towards the end of the thread. still a lot of pages to read through...
(Sent from another Galaxy)

tallazzPilipino said:
which US GSM network are you using it on? i've already had my S6e unlocked a while back. since I also have service on both ATT & T-Mo networks, i have tried using a bunch of known working APNs (from my factory unlocked N5), but I haven't had any luck.
I tried going through the first several pages to see what APNs were used. however, I've seen the user 'iBowToAndroid' mention several times it won't work in the US. did that change towards the end of the thread. still a lot of pages to read through...
(Sent from another Galaxy)
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im on tmobile i use their fast.t-mobile.com apn
Sent from my SM-G925P using Tapatalk
---------- Post added at 09:49 PM ---------- Previous post was at 09:48 PM ----------
Took another screenshot so you can see my LTE is working.
Sent from my SM-G925P using Tapatalk

symbiiote said:
im on tmobile i use their fast.t-mobile.com apn
Sent from my SM-G925P using Tapatalk
---------- Post added at 09:49 PM ---------- Previous post was at 09:48 PM ----------
Took another screenshot so you can see my LTE is working.
Sent from my SM-G925P using Tapatalk
Click to expand...
Click to collapse
thanks. i'll try that when I get a chance.
I was using these same APNs...
i'll probably have to try it where there's a stronger T-Mo signal. i'm usually on Edge at home with my other devices.
(Sent from another Galaxy)

Not epc. Use fast.
Sent from my SM-G925P using Tapatalk

ok guys there will not be no lte but it can be unlocked but not through the thread my brother my friend @idone will quickly unlock it at a great price also but you will on have 3g but it is still fast if i was helpful click thanks http://idoneapps.com/

If you look in Settings>About Device>Status> it will show the actual data network type you are connected to.
HSPA and HSPA+ will be working, and for T-Mobile if the towers in your area have been upgraded for LTE on 1900mhz LTE will work also.
The phone will just always show a "3G" icon in the StatusBar when in GSM/UMTS mode, it can be changed with a build.prop edit, but then it will always show 4g instead.
But do check here Settings>About Device>Status>
You will get more than 3G

Olajuwanj said:
ok guys there will not be no lte but it can be unlocked but not through the thread my brother my friend @idone will quickly unlock it at a great price also but you will on have 3g but it is still fast if i was helpful click thanks http://idoneapps.com/
Click to expand...
Click to collapse
Dude i used idone and i have lte.

Did you get it working?
Sent from my SM-G925P using Tapatalk

esn
symbiiote said:
Dude i used idone and i have lte.
Click to expand...
Click to collapse
wil this method work with esn flagged for financing ?

leoiden said:
wil this method work with esn flagged for financing ?
Click to expand...
Click to collapse
yep.

thanks for the reply bro awesome!

I also am having problems with getting 4G LTE to work on T-Mobile. My sprint S6 edge+ is domestically unlocked for GSM. I'm able to get 3G to work while in GSM/UMTS mode, but will not work in "Automatic". Please help ;(

APN changes

So per another thread there was a discussion re 5g
A user suggested that they were using a particular APN with the following changes:
It should say MVNO type, and MVNO value.
MVNO TYPE: GID
MVNO Value: 53FF
I can't seem to make any APN changes to my existing NXTGYNPHONE apn nor when I add a new one will it stick
Any one know a workaround??

I added an additional APN and it stuck. My phone is from AT&T.
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mikeregister said:
I added an additional APN and it stuck. My phone is from AT&T.
Click to expand...
Click to collapse
Will you clarify what you meant by adding another apn?

jcrompton said:
So per another thread there was a discussion re 5g
A user suggested that they were using a particular APN with the following changes:
It should say MVNO type, and MVNO value.
MVNO TYPE: GID
MVNO Value: 53FF
I can't seem to make any APN changes to my existing NXTGYNPHONE apn nor when I add a new one will it stick
Any one know a workaround??
Click to expand...
Click to collapse
I don't even have the option to add....duuhhh nevermind...lol
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---------- Post added at 07:43 AM ---------- Previous post was at 07:30 AM ----------
I just tried to add new. Same results will not allow me to add anything.
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This is the APN I brought up in the other post the OPnwas referring too. To be able to use this APN you have to be on Unlimited Starter, extra, or Elite plans for consumer. And you have to have have your 5G device IMEI updated in ATTs system(I am an employee and have been fixing issues from improper 5G setup)
https://imgur.com/a/Q1MYS2z

xfaega said:
Will you clarify what you meant by adding another apn?
Click to expand...
Click to collapse
Here you go.

Can you share the exact APN settings to use? The link for an image a few posts back is not working for me - I would like to add this APN and then if necessary, contact ATT support about provisioning .....
thanks

Thanks guys for bumping this forward. I live in an area where there's probably no 5G anyway but next week I will be in an area where I know there will be 5G

mikeregister said:
Here you go.
Click to expand...
Click to collapse
Weirdest thing. I make the new APN click save and it disappears ????

jeremyvbk said:
This is the APN I brought up in the other post the OPnwas referring too. To be able to use this APN you have to be on Unlimited Starter, extra, or Elite plans for consumer. And you have to have have your 5G device IMEI updated in ATTs system(I am an employee and have been fixing issues from improper 5G setup)
https://imgur.com/a/Q1MYS2z
Click to expand...
Click to collapse
If I'm not provisioned properly would that be why when I try to add an APN it just disappears?

Ok I found out what makes it disappears
Any changes I try to make it as to the last two entries
Mobile Virtual Network ........
Causes the APN to disappear when I try to save it

I have noticed this behavior with past Android phones when attempting to add an APN that is restricted by the carrier (AT&T)
I.e. I am on a 2G phone attempting to add a 3G APN (wap.cingular to phone)
3G phone attempting to add a 4G APN (phone to nxtgenphone)
4G phone attempting to add a 5G APN (nxtgenphone to enhancedphone)
In all cases, behavior was as described. The system appeared to allow the APN but it would disappear upon entry. Note that if you alter the spelling in any way (try to add enhancedphon for example) the system will allow you.
Appears to be a feature check similar to Mobile Hotspot being disallowed without the proper feature codes in the system.
Update the plan to a 5G capable plan / update the IMEI to a 5G capable device and you'll get access to that APN.
Note that with the current iteration of 5G on AT&T (low band only), LTE-A is performing better in most cases...

So I'm starting to wonder, what was the point buying a 5G phone if we don't have the option to to change from Nextgen phone??
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---------- Post added at 08:39 AM ---------- Previous post was at 08:20 AM ----------
And has anyone not noticed the legend DA_G is here..lol
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jeremyvbk said:
This is the APN I brought up in the other post the OPnwas referring too. To be able to use this APN you have to be on Unlimited Starter, extra, or Elite plans for consumer. And you have to have have your 5G device IMEI updated in ATTs system(I am an employee and have been fixing issues from improper 5G setup)
https://imgur.com/a/Q1MYS2z
Click to expand...
Click to collapse
Wow...you were spot on. Called At&t and they did not setup device properly and I was on the wrong service plan
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If you are on At&t you may have to call just as previous poster said. They didn't bother to provision correctly when I activated device nor was I on correct plan.
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UPDATE:
I totally regret having my phone provisioned for 5G...lol. calls are not clear at all..there is a slight crackle that wasn't there before.
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butchieboy said:
UPDATE:
I totally regret having my phone provisioned for 5G...lol. calls are not clear at all..there is a slight crackle that wasn't there before.
Click to expand...
Click to collapse
Can you manually change back to the other APN and make it better?

Once I add the Nextgenphone Apn..like you said I can't change the last 2 options. If I try they do not stick. I can go back to that but have to keep GID and 53fff I think it is. Hopefully it was just the person I was talking to. Going to test more today
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butchieboy said:
Once I add the Nextgenphone Apn..like you said I can't change the last 2 options. If I try they do not stick. I can go back to that but have to keep GID and 53fff I think it is. Hopefully it was just the person I was talking to. Going to test more today
Click to expand...
Click to collapse
I called and had to get my account reprovisioned as well. Crazy that I had the S20 for months and my account was never properly 5g provisioned.
So far I noticed no difference in the call quality. I'll keep you updated.
Also attached are my APNs now without even rebooting.

butchieboy said:
UPDATE:
I totally regret having my phone provisioned for 5G...lol. calls are not clear at all..there is a slight crackle that wasn't there before.
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Click to expand...
Click to collapse
Have you tried to download the "Samsung Band Selection" app from Google Play and set it to "LTE ALL"?
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