Voiding my warranty with root of a HTC one - Android General

Hi a couple of months ago I purchased a HTC one from vodafone Australia it came with warranty but I'm sick of my HTC sense with vodafones apps installed and I want to root but when I look online all I can find is that it may void my warranty and there are tales of people handing there phones in whilst being rooted and having there device fixed if anyone can help me It would be much appreciate because I want to know what part of rooting will void my warranty and what will not .
Thanks

ok what it Means is that if u root or unlock bootloader ur warrenty will be void as said it will not cover any damage on ur phone if it breaks or goes Down when or under rooting the phone if the phone under any way needs to go to service u need to unroot it or Lock bootloader Again before sending it back to service otherwise the is no warrenty there will cover the damage no mater what the error is on the phone
so here is u can easy root it an install custom roms an use rootexplore on it
BUT MAKE SURE THAT IT IS UNROOTED BEFORE SENDING IT FORE SERVICE

Thank you so much I just needed a straight sender and you gave it thanks I'm just reallysick of not having root and I just needed to know if I could just unroot it when sending it back or if they could detect that I did that.

Related

Rooting and warranty.

Does rooting phone void the warrant?
I have just bought optimus one and don't want to void my warranty.so can someone please. Make correction.
Sent from my LG-P500 using Tapatalk
Yes rooting Voids your memory, but most of the Restoring to Stock firmware makes the warranty come back
sry to dig this thread, but how does the service centre actually check for signs of rooting?
by unrooting will the service centre be 100% unable to see it was rooted?
If you completely restore the phone (as you would with an RUU) to my knowledge the phone would be completely restored. No one would know it had been rooted. If they even bring it up ...tell them you did a factory restore because you didnt trust the techs with your private info.

Returning Sensation for Repair, Need Guidance?!

I rooted my phone with HTC Dev and now I've heard that this has somewhat voided my warranty. The vibration in my phone is broken (im sure of it).
Now I want to send it in for repair. I have already unrooted my phone and it doesn't look like its been rooted but HTC Dev has my info in their system that I unlocked my bootloader.
The store I bought the phone from said that I have to wait a year from purchase of the phone to give it to them and then they send it to HTC for me, but for now I will have to contact HTC and they will send me a box for me to ship my phone to them directly.
Heres the question, which ones safer. Should I have the store send in the phone for me or send it directly to HTC myself, I am worried because of when I unlocked my bootloader on their website that my warranty may be voided, is one way going to give me a smaller chance of getting caught?
Please help.
If you used HTC Dev and put in your IMEI number than your warranty is void.
Even if you sent it to them via a store, you still dont have a warranty anymore.
Do you mind me asking why your sending it in for repairs?
Sent from my HyperMIUI Sensation using xda app-developers app
The vibration of the phone is broken, and sromer, i heard that if it is physical damage they may not check their database. is that possible?
well iv rang up htc with a request to repair my phone once, and they wouldnt give me a quote on how much it'll cost me to repair my last bricked htc. being that you've rooted your phone so your warrenty is now voided there going to charge you to repair it so it might be costly, id check online for local phone repairs shops first if your from the uk id try fonefunshop
Hi,
why don't you wont to S-OFF your device and then hide that you have unlocked bootloader, and then send to HTC for free repair?
i already did, it says s-off and the bootloader is locked, the only problem that i cant change is that they have some info of me onlocking my bootloader in their database
Don't you worry about that if you entered your IMEI into their web site this doesn't mean that you unlocked the bootloader, the only proof for HTC that you have unlocked it is the words "unlocked" and "relocked" in your bootloader and ofcourse S-OFF
to hide everything for free repair just follow this guide
http://forum.xda-developers.com/showthread.php?t=1672425
Hope it helps
oh thankyou for the reassurance, well when i sent it i made sure it said locked, relocked and its s-off. luv yu <3
nikomo55 said:
oh thankyou for the reassurance, well when i sent it i made sure it said locked, relocked and its s-off. luv yu <3
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Click to collapse
no problem mate just make sure you make all steps correct (read twice ) and in the end of procedure you should be ''Locked'' and ''S-On'' and you wont have any problems with HTC when you sent your phone to them good luck

[Q]about root/unroot and your warranty (wt19i)

can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
jusleen said:
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
Click to expand...
Click to collapse
teoreticaly yes, you lose warranty.
but you can unroot it.
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
i won't use anything larger than 4"2
ItzCrooK2UxD said:
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
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Then do you know how to get it back to stock after i rooted it??thanks
jusleen said:
Then do you know how to get it back to stock after i rooted it??thanks
Click to expand...
Click to collapse
I can probably point you in the right direction...did you unlock the bootloader or not? I am seeing a few unroot methods for locked bootloaders. If you did unlock the bootloader you will need to lock it back. Also it is important to note that some bootloaders will say *relocked* after relocking them, and not *locked* if it says *relocked* they will know it has been rooted. This is NOT a problem because once again having root access does not void the warranty, but you should be aware that if it says relocked they will know it has been rooted. This link has a root/unroot tool that may help it makes no mention of a specific firmware for your model phone so it should be fine. Also this video should help with the relock procedure but not knowing the phone I would need more specific details. Firmware and method used to root/unlock bootloader if you unlocked it. One of the relock procedures can be see here
*EDIT* I did a little looking and thought you might find this of interest. About midway through there is a section about warranty claims and returns...I didn't sign up so I can't see the links there but it should help .

[Q] Will rooting void my warranty even if it doesnt cover software defects?

In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Click to collapse
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
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Click to collapse
Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
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Click to collapse
You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
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Click to collapse
Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Click to collapse
I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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Click to collapse
No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
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Click to collapse
From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita

xperia mini rooting

hey guyz, i've read about rooting xperia phones without voiding warranty, is that true ?
i found a site where i can root my xperia mini (st15i) 4.0.4-4.1.b.0.587 version without voiding warranty ? i found many sites where they say you can root without voiding, but yesterday some guy told me that every rooting is voiding warranty, so i'm little bit confused. i know that i can always put my original software if i'm going to repair my phone. i don't want to unlock bootloader, just to root my phone. thanks !
marinaczg said:
hey guyz, i've read about rooting xperia phones without voiding warranty, is that true ?
i found a site where i can root my xperia mini (st15i) 4.0.4-4.1.b.0.587 version without voiding warranty ? i found many sites where they say you can root without voiding, but yesterday some guy told me that every rooting is voiding warranty, so i'm little bit confused. i know that i can always put my original software if i'm going to repair my phone. i don't want to unlock bootloader, just to root my phone. thanks !
Click to expand...
Click to collapse
It voids your warranty, but if you unroot your phone before sending it to the service center etc. they won't find out.
tadeas482 said:
It voids your warranty, but if you unroot your phone before sending it to the service center etc. they won't find out.
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Click to collapse
well, i thought so, but unrooting depends on the damage of the phone. i can't unroot my phone if, for example, i can't turn it on or something similar.
is unrooting easy ? if i want to unroot it i just have to connect my phone and via PC companion (SE software) install the original software ?
i still have a year and a half of warranty on my phone, so do you recommend to root my phone ? i'd really like to remove some system apps and fix
wifi (it is very unstable on Xperia mini and can be done with rooting and removing some file) but i really don't know is it worth it voiding my warranty ? any advice will help, thanks m8
...
help anyone...
ok, this is annoying. it's hard to understand that no one wants to answer or that no one doesn't know the answer,please help omg !!!!!!!!
...
anybody.....
useless forum...
marinaczg said:
well, i thought so, but unrooting depends on the damage of the phone. i can't unroot my phone if, for example, i can't turn it on or something similar.
is unrooting easy ? if i want to unroot it i just have to connect my phone and via PC companion (SE software) install the original software ?
i still have a year and a half of warranty on my phone, so do you recommend to root my phone ? i'd really like to remove some system apps and fix
wifi (it is very unstable on Xperia mini and can be done with rooting and removing some file) but i really don't know is it worth it voiding my warranty ? any advice will help, thanks m8
Click to expand...
Click to collapse
Dunno, if it works with PC Companion, but if you flash stock ftf through flashtool, it will be unrooted.
---------- Post added at 12:18 PM ---------- Previous post was at 12:16 PM ----------
There's a thread for Xperia Mini rooting http://forum.xda-developers.com/showthread.php?t=1695514

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