Rooting and warranty. - General Topics

Does rooting phone void the warrant?
I have just bought optimus one and don't want to void my warranty.so can someone please. Make correction.
Sent from my LG-P500 using Tapatalk

Yes rooting Voids your memory, but most of the Restoring to Stock firmware makes the warranty come back

sry to dig this thread, but how does the service centre actually check for signs of rooting?
by unrooting will the service centre be 100% unable to see it was rooted?

If you completely restore the phone (as you would with an RUU) to my knowledge the phone would be completely restored. No one would know it had been rooted. If they even bring it up ...tell them you did a factory restore because you didnt trust the techs with your private info.

Related

How to backup my warranty ?

I root my samsung galaxy ace and i use xxkph... So i lose my warranty..how to backup my warranty ...?? Sory bad english ...
Sent from my GT-S5830 using xda premium
Warranty is nothing physical, it is a legal term, you can neither backup 'warranty' nor restore it.
As you rooted your device, your warranty is gone.
/*In case you need to send your device back for repairs,
that would be covered under your devices warranty,
which you no longer have,
you can still try to flash the original firmware and hope they don't notice it.*/
If your phone is not rooted, you are under warranty. If you need to un-root your samsung, serach for something similar to what is explained here for HTC Sensation.
Kindly note this is for the Sensation, try to find something similar that goes for your samsung.
Just remember...if they can't turn the phone on...it was never rooted.

[Q]about root/unroot and your warranty (wt19i)

can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
jusleen said:
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
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Click to collapse
teoreticaly yes, you lose warranty.
but you can unroot it.
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
i won't use anything larger than 4"2
ItzCrooK2UxD said:
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
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Then do you know how to get it back to stock after i rooted it??thanks
jusleen said:
Then do you know how to get it back to stock after i rooted it??thanks
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Click to collapse
I can probably point you in the right direction...did you unlock the bootloader or not? I am seeing a few unroot methods for locked bootloaders. If you did unlock the bootloader you will need to lock it back. Also it is important to note that some bootloaders will say *relocked* after relocking them, and not *locked* if it says *relocked* they will know it has been rooted. This is NOT a problem because once again having root access does not void the warranty, but you should be aware that if it says relocked they will know it has been rooted. This link has a root/unroot tool that may help it makes no mention of a specific firmware for your model phone so it should be fine. Also this video should help with the relock procedure but not knowing the phone I would need more specific details. Firmware and method used to root/unlock bootloader if you unlocked it. One of the relock procedures can be see here
*EDIT* I did a little looking and thought you might find this of interest. About midway through there is a section about warranty claims and returns...I didn't sign up so I can't see the links there but it should help .

[Q] Will rooting void my warranty even if it doesnt cover software defects?

In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
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Click to collapse
Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
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You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
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Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Click to collapse
I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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Click to collapse
No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
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From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita

Voiding my warranty with root of a HTC one

Hi a couple of months ago I purchased a HTC one from vodafone Australia it came with warranty but I'm sick of my HTC sense with vodafones apps installed and I want to root but when I look online all I can find is that it may void my warranty and there are tales of people handing there phones in whilst being rooted and having there device fixed if anyone can help me It would be much appreciate because I want to know what part of rooting will void my warranty and what will not .
Thanks
ok what it Means is that if u root or unlock bootloader ur warrenty will be void as said it will not cover any damage on ur phone if it breaks or goes Down when or under rooting the phone if the phone under any way needs to go to service u need to unroot it or Lock bootloader Again before sending it back to service otherwise the is no warrenty there will cover the damage no mater what the error is on the phone
so here is u can easy root it an install custom roms an use rootexplore on it
BUT MAKE SURE THAT IT IS UNROOTED BEFORE SENDING IT FORE SERVICE
Thank you so much I just needed a straight sender and you gave it thanks I'm just reallysick of not having root and I just needed to know if I could just unroot it when sending it back or if they could detect that I did that.

[Q] Warranty if rooted?

Coming from a HTC EVO 4G LTE on Sprint (what a joke) to the HTC M8 on Verizon. If i root will there be a problem if I need to warranty this phone? With Sprint it was an issue.
Sorry, should have said if I S-off will there be a problem
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
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actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
It'll differ for everyone. It you bought it from a Verizon store and have a hardware defect you could just flash the ruu and fake h boot screens and hope for the best. The guy at my Verizon store is a toughie and will check more than just the visual signs of root but the store across town will return it even if they boot your device with a custom boot animation lol
Sent from my HTC6525LVW using Tapatalk
k.electron said:
actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
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Click to collapse
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
With the Sprint phone when you S off there was a way to change the word "tampered". But also someone made something to go completely back to stock flashing a RUU and something else I forget now. With the M8 is there something like that yet?
adavit said:
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
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law, company policy, terms and agreements are 3 different things.
it is prudent for devs to have that disclaimer so that noobs wont blame them.
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
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People and companies can say anything they want, doesn't change their liabilities according to law. Ever seen the signs on dump trucks claiming that they aren't responsible for broken windshields when they most certainly are if the rock that broke it falls off their truck? According to law, they have to prove that the modification caused the defect and even then they can only void the warranty on that part, not the entire device. Though even at full retail, I'm sure it would be far cheaper to just buy a new device rather than fight a legal battle to get a defect warrantied.
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
I just exchanged one rooted and with a different ROM on it. People make way too much of a deal out of this.
Sent from my HTC6525LVW using Tapatalk
Not being responsible for damage if you follow a dump truck too closely (traffic laws take precedent over that anyway) and voiding your warranty by rooting your phone aren't really anything alike. Of course the manufacturer can set their own (reasonable) warranty terms, if this was a real issue there would (probably) be a class action suit and rooting your phone would not void your warranty, and manufacturers and retailers would not be allowed to say that it does. Just like removing (or tampering with) the seal on an Xbox or PlayStation voids your warranty, or your water damage indicator showing that it was wet voids your warranty. Now, I'm not saying I'm with either side or that there aren't ways to skirt the issue, but there's really nothing to argue here. If the manufacturer says "if you do this, you're on your own" then if you do it, you're on your own.
Even Google tells you that rooting voids your warranty (and shows you how to do it)
https://developers.google.com/events/io/sessions/332704837
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
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Click to collapse
This right here people, not rocket science here. Shoot I've returned devices with root and even custom recovery and Rom, lol! Simply do as above and ur good. For the people that return devices to store I never have. I call customer services, they send me replacement device in mail, I then mail back my bunk phone. Done and done. Easy.
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
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That sounds more like what i did with the Sprint phone. Good to know. Thanks!
Warranty...Of course not. Please post questions in the proper questions and answers thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
Click to expand...
Click to collapse
For future reference would you mind telling me how to do this? Thanks in advanced!
vacoray said:
For future reference would you mind telling me how to do this? Thanks in advanced!
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Click to collapse
This is how I did Mine.
1.Run the RUU found Here
http://www.androidfilehost.com/?fid=23329332407588316
Place on external sd card and boot into bootloader and let it run
or place in fastboot dir open cmd window
fastboot oem rebootRUU
fastboot flash zip 0P6BIMG.zip
Reboot
The phone is back to stock now(rooted, will uninstall later).
2.Relock the bootloader
With the phone booted up, open cmd window in adb folder
adb devices (make sure its connected)
adb shell
su
echo -ne ‘\x00\x00\x00\x00′ | dd of=/dev/block/mmcblk0p2 bs=1 seek=33796
exit
exit
adb reboot bootloader
verify "locked" status.
3.Return to S-ON
reboot into bootloader
open cmd window in fastboot dir
fastboot oem writesecureflag 3
Reboot to bootloader and verify S-On
4.Reboot Phone and open superSU
go to settings
scroll close to bottom to full unroot
You should be Stock, unrooted, Locked, and S-On Now.
"Do this at your own risk"
I don't know if S-OFF can be achieved again after writing S-On. I did not Try
I went to exchange my phone at Verizon and the lady didn't even boot on the old one to make sure that it works.
Sent from my HTC6525LVW using Tapatalk
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
Click to expand...
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Yes! I agree to this...

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