Related
It appears that some newer Captivates being sold suffer from not being able to reboot into download or recovery mode using the three button (VOL UP + VOL DOWN and PWR) combination. These phones will not respond to these key combinations. If you have one of these phones, you have a significantly higher risk of bricking your phone irreversibly since you cannot three button reboot into download mode from a failed flash.
The first two Captivates I used did not have this problem. The two Captivates I got this week both DO have this problem. Others who have purchased their Captivate recently (in the past week) have discovered this problem as well. This indicates it may be more common in newer Captivates.
A number of Galaxy S I9000 have experienced this problem and they have put pressure on Samsung Canada via Facebook to fix the problem. For those affected, I suggest we do the same for our Captivates:
http://www.facebook.com/SamsungMobile?v=wall
Examples of Captivates that can't use three button recovery:
http://forum.xda-developers.com/showthread.php?p=8066648
and from I9000 users:
http://forum.xda-developers.com/showthread.php?t=765703
Asked and answered my own question. Relevant information condensed into the post above.
Pretty sure you can still do it... try this
shut down your phone, plug in the usb cable and wait for the battery to come up, then do the key combo.
I call user error. How and why stop key combos? I wouldnt think it would happen.
smokestack76 said:
I call user error. How and why stop key combos? I wouldnt think it would happen.
Click to expand...
Click to collapse
I've went through 2 cap's also, both cannot do it. I have to use ADB to kick into recovery. Also, in the SRE thread another user had the same issue. All bought within the last week..
Thanks for the heads up. I was planning on swapping mine out because it isn't consistently detecting my SIM card; looks like I should wait for a bit and see if this is a temporary issue.
I swapped mine so its the so called newer one. And i can still use the buttons just fine. Even tried with another one today and still worked fine. So i dunno.
To clearify some issues. Power off. Hold power and BOTH volume buttons down. Thats the key here. Once the att screen comes on wait. Dont do anything. The screen turns off. THEN the screen comes back on. Thats right twice. THEN release the power button. ONLY the power button and continue holding the volume up AND down. You will see recovery menu.
thats exactly how we are doing it. its the download that is having issues though, not recovery. thats holding both vols, pluggin in USB. it should go to Download mode, but it doesnt.
Ok just tested. Same thing with usb plugged in takes you to download.
Make sure odin is up and running. And usb is plugged in when u power off. Not sure if its needed but thats how i tested it.
Worked fine here plugging in a usb after powed off.
If this does not work for you please post a system dump. Or pm me for more help. Kinda wonder why so many users have these issues :-(
I was having these problems as well.. When I first got that phone I tried to boot it into recovery mode, and it wouldn't work.. THe only way I was able to get it into recovery mode was through quick boot.
So while I was flashing the SRE v 1.2.2a somehow it got stuck in a loop of installing the files over and over..
I tried putting the phone into download mode via every button combination people suggested.. I literally am not exaggerating that I spent 4 hours trying over and over..
Today i sent it back rma.
Take your phone back if 3 button recovery mode does not work
malfuncion said:
I've went through 2 cap's also, both cannot do it. I have to use ADB to kick into recovery. Also, in the SRE thread another user had the same issue. All bought within the last week..
Click to expand...
Click to collapse
Here is my suggestion. Take your phone back if it does not do the 3 button recovery mode. Otherwise you will sooner or later brick it and not be able to recover:cool. Take it from someone who has bricked one that could not do the 3 button recovery mode. I lucked out and got a new phone that does do the 3 button rec now LOL. Test the phone in the store to ensure it can go into recovery mode.
smokestack76 said:
To clearify some issues. Power off. Hold power and BOTH volume buttons down. Thats the key here. Once the att screen comes on wait. Dont do anything. The screen turns off. THEN the screen comes back on. Thats right twice. THEN release the power button. ONLY the power button and continue holding the volume up AND down. You will see recovery menu.
Click to expand...
Click to collapse
Did this for about 2 hours on both devices. No joy. If you follow the links I posted in the first post, you'll see that a number of I9000 devices have this problem and now a couple of ours do as well. It has to do with the way they are flashed from the factory.
I can certify (unless I have gone completely mental) than I am doing it the right way. I had two Captivates before this that I could put into download and recovery easily using the vol up + vol down + pwr combo. The last two, no way. Also cannot do the vol up + vol down then plug in USB with ODIN running and ready to get out of brick mode (i.e. computer -!- phone). Which means once bricked, always bricked.
I've attached build info for the device. JF6, built 8.11.2010, hardware is REV0.4.
ok so I am basically screwed then. I just called AT&T and they wont warranty the device. Do I have to call samsung? I got that number: 18889874357.
AT&T didnt even know what a recovery mode was, they wanted to walk me through the factory reset on the phone itself.
Has this issue been confirmed with Samsung?
Called Samsung this morning- actually just got off the line. I spoke to about 3 people, then finally got to level 3 support. They stepped me through the same steps I have read everywhere- the 3 button reset. He actually had me try it a few different ways too. After a second, he put me on hold to see if there is some other way to put the phone into recovery or download mode, but after 5 minutes he came back and had no good news. He had a couple things he googled but they didnt work- of course. He basically resolved the call with "I don't know what to do..." So I then asked if this is an RMA'able problem and he said he didnt think so since the phone functions fine but put me on hold again for another 5 minutes. Finally he came back and said he can setup an RMA to do a factory reflash. It is a 2day air to send it to them, then a flashing, and a 2day back. Should take about a week or so. He suggested I maybe go to AT&T and possibly get it replaced that way first so I will head over to corporate this evening. If that doesnt work then I'm sending it off to Samsung...
I had much difficulty getting into recovery. But it turned out to be a matter of timing. Using the usb cable plugged in seems to change the criteria and made it easier to get into recovery.
What I do now. Phone is off. Wait at least 10 sec after shutdown to ensure it is fully off. In low light you may see a small amount of light coming from the screen then it goes black.
Press both volumes then the power button and hold till the att screen pops up. After att screen is on (the initial screen not the animation) for one or two second. Release power then volume quickly. If that doesn't work try it as design gears describes with the usb cable.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Dani897 said:
What I do now. Phone is off. Wait at least 10 sec after shutdown to ensure it is fully off. In low light you may see a small amount of light coming from the screen then it goes black.
Press both volumes then the power button and hold till the att screen pops up. After att screen is on (the initial screen not the animation) for one or two second. Release power then volume quickly. If that doesn't work try it as design gears describes with the usb cable.
Click to expand...
Click to collapse
Tried umpteenth different timings. Now that I have one of my original Captivates back, the difference is clear. I can get it into recovery/download 100% of the time. On both the new ones, 0% -- as in never. It's gonna be a fun conversation at the AT&T store trying to tell them that:
1. The phone is broken because I can't get it to switch into a mode mainly reserved for engineers.
2. I will test the replacement they give me for the same problem and return it if doesn't work.
3. Repeat step 2 until I find one that works.
After I had to fully turning off my eee pad (by holding power key 10 sec) before the airplane taking off, now I when I turn to turn on pad, it only goes to the blank screen showing "Eee pad" and now moving forward to lock screen. I have tried to turn it on and off more numerous time, same still.
Anyone has any idea why?
Can you get into bootloader? Put the update one the storage card and try reflashing. I believe it is the "down volume" and "power".
Yes, I could get into bootloader by pressing down volumn + power, but neither recovery mode nor wipe data mode works, the screen will just sit there for a long time.
Do you know how to use adb? Can you get an "adb logcat"? Depending on the Asus logo shown, the kernel might already be up
closeSilencer said:
Yes, I could get into bootloader by pressing down volumn + power, but neither recovery mode nor wipe data mode works, the screen will just sit there for a long time.
Click to expand...
Click to collapse
It sounds like the same issue a few us with bricked devices had 3-4 weeks ago. Our only solution after personally talking to a tier 3 Asus technician was to RMA. Ours became bricked after running Asus' Firmware update though so it's strange that yours is stuck out of the box.
same thing happened to me today. I was able to wipe data and get it to boot. I'm downloading the new firmware. Hope that will help. I'd been getting 2-3 SOD every day on this one.
Update failed and it won't recognize a manual search ofr update. Any suggestions?
Sent from my SPH-D700 using XDA App
b1ackplague said:
It sounds like the same issue a few us with bricked devices had 3-4 weeks ago. Our only solution after personally talking to a tier 3 Asus technician was to RMA. Ours became bricked after running Asus' Firmware update though so it's strange that yours is stuck out of the box.
Click to expand...
Click to collapse
Mine was working fine for 3 weeks and I was happy, I was even able to update the firmware (through microSD card). I think it went dead on me when I had to completely power off without turning off the music player (at least that's what I thought) before the airplane took off. If that's true, this will be such a mess up.
Now after numerous fail attempts to get it to wipe data or recover and boot (nothing happened and screen is still stuck at boot), I gave up. I think I have to RMA to get it to repair it.
Hi guy,
i can't turn on my TF. It's full battery. I try press all kind of buttons but still not working. When i plug my TF in my Laptop screen still black but when i press the power button (only power button, not vol-up + power button) for 5s my laptop found a device name "APX". If i press the power button 5s again, it's disconnect from the laptop but after 2s it's auto-connect again as a "APX".
Please help me, this tablet not mine, a friend give it to me to help him install some apps, he'll kill me if he know i killed his TF.
Thanks,
Update: I forgot to tell you guy how i get into this sh*t. Ok, here we go.
Last night, i'm in CWM recovery to flash new ICS ROM. after flash the rom i went to the "Advanced setting" -> "some things about SDcard but i don't remenber what is it". In there i saw many choise like "unmount system, mount cache, mount data, format system, format data, etc." And at the end it's "Back to menu" choise. I choise all the "mount ....." part so it's all changed to "Unmount ......." After that i pull out my microSD (I have no idea why im doing that) When the microSD is pull out, the choise "back to menu" on the list is disappear, so im not able to go back to main menu to reboot. Then i hold the power button to turn it off. After that i press the down volume + power to go to CWM Recovery again, the TF boot up, but this time the TF not show the text say "press volume up in 5s", it show some blue bar running on middle of screen, it happen so quick that i didn't noitice and still hold power when Eeepad logo appear and quickly press volume up (this moment the blue bar appear and running), and screen imidietly go to black since that moment and can't turn on any more.
Step 1: Relax
Step 2: Disconnect from USB
Step 3: Long press the power/lock button for 30 seconds
Step 4: Release the power/lock button
Step 5: Press the power/lock button for 3 seconds and it should power up normally.
frederuco said:
Step 1: Relax
Step 2: Disconnect from USB
Step 3: Long press the power/lock button for 30 seconds
Step 4: Release the power/lock button
Step 5: Press the power/lock button for 3 seconds and it should power up normally.
Click to expand...
Click to collapse
Thanks for your help, but it's not work. I'm freaking out man.
I think im realy ****ed up this time.
R.I.P me !!!
How about if you long press VOLUME DOWN and POWER for 15-20 seconds?
hold down power for 30 seconds. Then press power and volume down.
Never mind . Try pressing the volume up button a few times then reboot.
Sent from my Transformer TF101 using Tapatalk
I try all kind of combination button but no hope.
I think this will be the last day i live, tomorow my friend will cut off my head and throw my body into fire.
Glad to know you guy. Wish me luck.
931758624 said:
I try all kind of combination button but no hope.
I think this will be the last day i live, tomorow my friend will cut off my head and throw my body into fire.
Glad to know you guy. Wish me luck.
Click to expand...
Click to collapse
What's the S/N of the tablet ?
Antjac said:
What's the S/N of the tablet ?
Click to expand...
Click to collapse
No sure if he can answer you. His might be burning in the fire right now.
Antjac said:
What's the S/N of the tablet ?
Click to expand...
Click to collapse
I send the TF back to Asus Center so i don't remember the S/N number but i remenber it's start with "B70.........."
No sure if he can answer you. His might be burning in the fire right now.
Click to expand...
Click to collapse
I told my friend i discover some error in his TF and send it back to Asus and he's believe me So i guess someday he'll find out and kill me but that day....IT'S NOT TODAY
Congrats! You're one of a hand full of people who have managed to put their tegra 2 device into a permanent apx bootloop. I've seen this happen across all tegra 2 devices.
goodintentions said:
Congrats! You're one of a hand full of people who have managed to put their tegra 2 device into a permanent apx bootloop. I've seen this happen across all tegra 2 devices.
Click to expand...
Click to collapse
So you mean my TF can't be fixed
Bad new guy, I must pay 235$ for a brand-new mainboard. But the good new is my friend still don't know anything about this.
Where did you have to pay 235$ for a new main board?
Sent from my Droid Razr using XDA Premium App
931758624 said:
So you mean my TF can't be fixed
Click to expand...
Click to collapse
Ever since the tegra 2 came out, I've been on and off recieving these permanent apx bootlooped devices from people to fix. So far, I have not been able to find a consistent way to bring them out of permanent apx bootloop. And no, nvflash won't help. Trust me on this.
I'll buy your TF for $100 just to play around with a TF with this condition. Haven't played with a permanent apx bootlooped TF yet. Played with an iconia, gtablet, and a couple other tegra 2 devices with this condition.
Or you could RMA it and see if asus can fix it. Just tell them you woke up one morning and it stopped turning on.
DTrainMusicVein said:
Where did you have to pay 235$ for a new main board?
Click to expand...
Click to collapse
Asus Center said my mainboard is broken and i must pay 235$ to replacement the mainboard.
I'll buy your TF for $100 just to play around with a TF with this condition. Haven't played with a permanent apx bootlooped TF yet. Played with an iconia, gtablet, and a couple other tegra 2 devices with this condition.
Click to expand...
Click to collapse
I only have the mainboard, so if you want i can sell it for you. 75$ might be just fine
goodintentions said:
Ever since the tegra 2 came out, I've been on and off recieving these permanent apx bootlooped devices from people to fix. So far, I have not been able to find a consistent way to bring them out of permanent apx bootloop. And no, nvflash won't help. Trust me on this.
Click to expand...
Click to collapse
For those unlucky guys (as me ) who also hit the apx boot loop issue: try EasyFlasher.
I tried manually restore my recovery partition and couple of others but was stuck at apx boot loop. Than I found one comment here on forums that suggest use of EasyFlasher. I just give it a try, reflash stock asus and put some recovery on through it and voila, tf101 is unbricked now.
Hi,
I've been using Nexus 5 since Nov '13, but this is the first time i'm facing a serious issue in my device.
I was browsing through Chrome and my Battery was 73%, all of a sudden my device rebooted and here comes the main issue/problem.
My device is suffering a boot loop only displaying the google logo for 3-5 seconds and again it reboots.
Occasionally the boot animation starts but no success, again it reboots.
I tried to enter fastboot menu, it enters but it doesn't stay there for not more than 2 seconds. So I can't make any choice over there.
I tried all the combinations (VOL UP+ Power, VOL DOWN+Power, pressing all the buttons), but its of no use.
My device is out of power now.
Even when I plug my device to charger/computer its not showing the battery charging animation instead the reboot loop occurs.
I suspect it can be a problem with the power button in the board.
What do you guys think?
Is there any Solution for this weird problem?
hoping for possible and positive replies.
My device details:
I'm running Stock Android 4.4.4 with stock kernel.(not modified any system files)
TWRP recovery V 2.7.1.1
UNLOCKED ( @present Locked)
ROOTED. @present Unrooted)
Try pressing the power button hard and see if it helps. Probably a power button failure.
vin4yak said:
Try pressing the power button hard and see if it helps. Probably a power button failure.
Click to expand...
Click to collapse
Thanks for your suggestion, but I tried holding the power button for more than couple of minutes, No use of it.
While charging I can't even completely turn off the device, the bootloop occurs continuosly.
I've kept in charge for about 30 minutes but no change in its behaviour.
I haven't recorded the video, I searched youtube and found the exact problem.
here is the video
https://www.youtube.com/watch?v=jzj73qYg5HA
this is what happening to my device.
prvn234 said:
Thanks for your suggestion, but I tried holding the power button for more than couple of minutes, No use of it.
While charging I can't even completely turn off the device, the bootloop occurs continuosly.
I've kept in charge for about 30 minutes but no change in its behaviour.
I haven't recorded the video, I searched youtube and found the exact problem.
here is the video
https://www.youtube.com/watch?v=jzj73qYg5HA
this is what is happening to my device.
Click to expand...
Click to collapse
As I said earlier, it's most probably a power button failure. RMA the device or get it repaired at a LG service center.
vin4yak said:
As I said earlier, it's most probably a power button failure. RMA the device or get it repaired at a LG service center.
Click to expand...
Click to collapse
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
prvn234 said:
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
Click to expand...
Click to collapse
Nope..Unlocking will void it.
gamer.11 said:
Nope..Unlocking will void it.
Click to expand...
Click to collapse
No, it is not.
---------- Post added at 08:03 AM ---------- Previous post was at 07:58 AM ----------
prvn234 said:
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
Click to expand...
Click to collapse
Yes you can. Google don't care about root and unlock, just like LG in case of nexus 5 because it is a google phone.
prvn234 said:
I think its the only solution available.
Can i claim warranty?
Because my device is unlocked and rooted.
Click to expand...
Click to collapse
If you've bought your phone from google play store, then RMA it. Google accepts rooted/unlocked devices as well. However, LG is a different story altogether. Here in India, they don't provide warranty if the bootloader is unlocked. Whether it's a nexus device or not. You will need to check it up.
Thanks a lot.
bitdomo said:
No, it is not.
---------- Post added at 08:03 AM ---------- Previous post was at 07:58 AM ----------
Yes you can. Google don't care about root and unlock, just like LG in case of nexus 5 because it is a google phone.
Click to expand...
Click to collapse
vin4yak said:
If you've bought your phone from google play store, then RMA it. Google accepts rooted/unlocked devices as well. However, LG is a different story altogether. Here in India, they don't provide warranty if the bootloader is unlocked. Whether it's a nexus device or not. You will need to check it up.
Click to expand...
Click to collapse
Thanks for clearing my doubts.
I have decided to reach the nearest LG care and look up for a solution.
My deviced turned on.... but after 5 minutes its off again
by making some irregular presses in the power button. the device turned on.
prvn234 said:
Hi,
I've been using Nexus 5 since Nov '13, but this is the first time i'm facing a serious issue in my device.
I was browsing through Chrome and my Battery was 73%, all of a sudden my device rebooted and here comes the main issue/problem.
My device is suffering a boot loop only displaying the google logo for 3-5 seconds and again it reboots.
Occasionally the boot animation starts but no success, again it reboots.
I tried to enter fastboot menu, it enters but it doesn't stay there for not more than 2 seconds. So I can't make any choice over there.
I tried all the combinations (VOL UP+ Power, VOL DOWN+Power, pressing all the buttons), but its of no use.
My device is out of power now.
Even when I plug my device to charger/computer its not showing the battery charging animation instead the reboot loop occurs.
I suspect it can be a problem with the power button in the board.
What do you guys think?
Is there any Solution for this weird problem?
hoping for possible and positive replies.
My device details:
I'm running Stock Android 4.4.4 with stock kernel.(not modified any system files)
TWRP recovery V 2.7.1.1
UNLOCKED
ROOTED.
Click to expand...
Click to collapse
I have the same issue happening here. All the place I go searcing for an answer andthey say that it is related to software. I suspect too that might be something to do with the power button. I've tried to open it, took of the motherboard, but it seems to be okay.
I have a Black Nexus 5 16gb, 4.4.3. Unrooted Locked
provetti said:
I have the same issue happening here. All the place I go searcing for an answer andthey say that it is related to software. I suspect too that might be something to do with the power button. I've tried to open it, took of the motherboard, but it seems to be okay.
I have a Black Nexus 5 16gb, 4.4.3. Unrooted Locked
Click to expand...
Click to collapse
It might be an issue with the power button.
In my case it was the power button, which tends to rattle and its not fit enough.
As I lost the copy of bill, i can't send the device to LG care.
So today morning I tried pressing the power button and as soon as the google logo appears I started to tap fast at the back cover with my finger right behind the power button.
SURPRISE! the device booted succesfully and was using for about couple of minutes.
Again it started to boot loop.
did the same procedure to boot. now my device is running for more than three hours and I don't know when it would again go to bootloop.
Its just the problem with my power button and I will soon get the bill copy from my retailer so that i will send the device for repair/replacement.
Meanwhile I've locked my device and set the tamper flag to false.
EDIT:- Now my device is back to normal. Thanks for your valuable responses. Its just the power button failure.
Useless service centers!
Today I went with my device to LG service center, but they were not ready to accept my words regarding this issue.
Surprisingly I found almost more than 6 peoples who bought their Nexus 5 for the same reason.
The technical person in the service center said that it might be due to software update and he suggested a silly solution, After each OTA update he asked me to uninstall each and every app and reinstall again.
I was repeatedly arguing him that it was a Hardware problem and its related to power button, he is not ready to take my words.
I also explained that when the problem existed in my mobile, in OFF condition if device is shaked too much it turns ON without even pressing the power button.
As many of them were waiting there with the same problem I just showed live demo of the problem.
Finally they said if again the problem occurs we should remove the cover and disconnect the battery and then again reconnect it.
Really frustrated spending a whole day in the service center. Main reason is the person in the service centers and technically backward and they were not able to understand the problem.
Is there any other solution available other than service center (Is there any possibilites of contacting google tech support directly) so that my power button gets repaired before the warranty ends!!!!!!
Progress
prvn234 said:
It might be an issue with the power button.
In my case it was the power button, which tends to rattle and its not fit enough.
As I lost the copy of bill, i can't send the device to LG care.
So today morning I tried pressing the power button and as soon as the google logo appears I started to tap fast at the back cover with my finger right behind the power button.
SURPRISE! the device booted succesfully and was using for about couple of minutes.
Again it started to boot loop.
did the same procedure to boot. now my device is running for more than three hours and I don't know when it would again go to bootloop.
Its just the problem with my power button and I will soon get the bill copy from my retailer so that i will send the device for repair/replacement.
Meanwhile I've locked my device and set the tamper flag to false.
EDIT:- Now my device is back to normal. Thanks for your valuable responses. Its just the power button failure.
Click to expand...
Click to collapse
---------------------------------------------------------------------------------------------------------------------------------------------
THANK YOU!!! This is the most helpful tip I've found so far! I started tapping its back part while charging the battery, and then I was able to turn it on, but when I quit tapping it the phone shuts down. It is really something related to the power button because the phone was locking itself constantly while it was working. I made some progress and I will keep trying until I make it work permanently. If you have any more helpful tip, please, share it with us! I've been trying to fix it for 3 weeks and Im getting crazy with this! Also, I moved to Brazil and there's no warranty here, so that's why Im trying to fix it by myself.
Did you contact Google and get it finally fixed?
Thank you and good luck!
i faced the exact same problem..
initially i thought it's a software problem..but in reality it was a hardware fault.. power button was stuck may be..
after repeatedly pressing the power button phone finally booted up..
thanks for the tip
I have the same problem I don't know if I can give the phone to LG care cause I'm in Mexico and I shop my nexus in usa. I have noticed that if I unplug the phone to the charger while Google logo is on the device turns off
Started happening to me a few hours ago....
tapping close to the power button seems to work but it shuts down once u stop.
attempted to repair it myself but im not seeing anything physically wrong with the tiny power button (inside).
leaving the phone off for a few hours. hope that works.....anyone else found a solution besides returning it to Google?
edit: I solved the problem!!!! (voided my warranty as well. lol)
the physical power button (internal) was stuck.
1. I opened the nexus 5 (using any repair guide)
2. I located the internal power button (very tiny)
3. I gave it a few taps with the base of my screwdriver (not too hard but not too soft either)
after re-assembling (partially) the phone came on for about 10 minutes but the problem started happening again so i disassembled it once more.
THE FOLLOWING MAY NOT BE AN ACTUAL FIX (I PROBABLY JUST GOT LUCKY)
4. (looking from above) the power button is square (half is white and the other half is yellow).......i used a razor blade and gently separated the two halves....not completely separated, just a tiny bit. completely separating the white from the yellow would destroy it.
5. gave it a few taps again and now the phone is working fine.
I hope this helps someone who is unable to return their phone to Google.
I tried to explain what I did as clearly as possible. I will be happy to answer any questions asked.
Same problem
Hey Guys. Same problem here. I was sending a whatsapp message and boom. OFF. I tried to connect it to power but it turns on for a few second, shows google logo and the unlocked bootloader and turns off and again and again..it was at 52% battery charge....I'm unlocked, rooted and on cm11. Reading here, i have understand that it's a hardware issue, and i've bought it since 8 months, so can I RMA it? I'm in Italy and i've bought it from play store..
SORRY FOR MY BAD ENGLISH
prvn234 said:
by making some irregular presses in the power button. the device turned on.
Click to expand...
Click to collapse
What did you finally do? I have the same problem.
Workaround to keep your data
I had the same problem already twice. It appears that the cache partitions on the phone is corrupted and therefore Android won't boot. As long as you have an unlocked bootloader you can bring your phone back to life without loosing your personal files. If your bootloader is locked, you have to unlock it first( see here http://forum.xda-developers.com/google-nexus-5/general/guide-nexus-5-how-to-unlock-bootloader-t2507905). This is how it worked for me:
Connect your phone to the PC and bring it into fastboot mode
Download the Factory Android image from https://developers.google.com/android/nexus/images
extract the images from the zip
run "fastboot flash cache cache.img"
restart phone
Done
I hope this can be of help.
Hi,
i update my Galaxy S7 today with the new DBT-Firmware. I follow a Tutorial in which you can update a rooted Phone with flashify it without loss any data. Also the TWRP works still great after this. I did this with the last Firmware few weeks ago and it works great.
Today it works great also, everything was perfect. Than a last step: I flash the the bootloader seperately in odin. i did this the last time too and it works well. but not at this time.
After Bootloader flash, the device stays in the first Screen with Samsung Logo, i cannot go to Download Mode or Recovery. I tried a USB-Jig, but it changes nothing. The only thing you can do now is, to make a Reset with Power+Volume Down. Than the screen goes black for a second and it shows the Samsung Logo Screen again.
bad thing is: I cant turn off the device!
i remove the SIM and the SD-Card, but no reaction.
Anybody an idea? The battery was half loaded, so maybe it takes a while, before it will shutdown itself.
Mhhh, that's a bad day, i fear. But iam an Idiot, it was the Bootloader-Flash at the end, before that everything was perfect.
Maybe anybody can help me, that were great.
And sorry for my bad english.
Thanks,
Jan
Holding power button for 30 seconds does not power it off?
*Detection* said:
Holding power button for 30 seconds does not power it off?
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Click to collapse
No. Iam holding it about a Minute, a few times, nothing happends.
Iam still at the first screen with the logo.
There is a hacky method to remove the back and get to the battery
https://www.youtube.com/watch?v=u1naej9BnfM
But it will no longer be waterproof
I can't think of any way to power off the phone if holding power does nothing
Have you tried resetting it with the USB Jig inserted?
*Detection* said:
There is a hacky method to remove the back and get to the battery
https://www.youtube.com/watch?v=u1naej9BnfM
But it will no longer be waterproof
I can't think of any way to power off the phone if holding power does nothing
Have you tried resetting it with the USB Jig inserted?
Click to expand...
Click to collapse
Yes, i tried that too. with and without I just can turn off this thing off.
thanks for the link, but i think before i remove the backcover, i better will bring it to repair first. i got an official samsung repair center in my town.
by the way: it was the bootloader from the latest official firmware (G930FXXU1BPH6, DBT-Version).
i cannot explain to myself, what happend i done all this a few weeks ago with the last firmware without any problems.
*Detection* said:
There is a hacky method to remove the back and get to the battery
https://www.youtube.com/watch?v=u1naej9BnfM
But it will no longer be waterproof
I can't think of any way to power off the phone if holding power does nothing
Have you tried resetting it with the USB Jig inserted?
Click to expand...
Click to collapse
Yes, i tried that too. with and without I just can turn off this thing off.
thanks for the link, but i think before i remove the backcover, i better will bring it to repair first. i got an official samsung repair center in my town.
by the way: it was the bootloader from the latest official firmware (G930FXXU1BPH6, DBT-Version).
i cannot explain to myself, what happend i done all this a few weeks ago with the last firmware without any problems.
i will now wait, until it shuts down itself, maybe that took a few hours.
if i can charge it, maybe i can than go into the downloadmode.
If you had 50% battery left, and it's just sitting on the Samsung logo, it might take days to run out
50% battery on idle with the phone booted into Android will last a day or two on its own, just on the logo is like ultra power saving mode
*Detection* said:
If you had 50% battery left, and it's just sitting on the Samsung logo, it might take days to run out
50% battery on idle with the phone booted into Android will last a day or two on its own, just on the logo is like ultra power saving mode
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Click to collapse
ok, when it took days until it will go out, than theres only one solution left, i will bring it to repair than.
Reneval said:
ok, when it took days until it will go out, than theres only one solution left, i will bring it to repair than.
Click to expand...
Click to collapse
Found this, try holding power and volume down & up together for safe mode (Might not work if it's stuck on the logo, but worth a try)
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Okay. This morning my S7 would not turn off, its not the edge, but basically the same phone.
You must hold down the power, the volume up and down all at the same time for about 15 seconds. (All 3 buttons).
It will go into safe mode. In the safe mode screen hit the volume button down a few times until it moves to restart.
Click the power button, as "enter" and the phone will restart.
It did a restart and I tried again to turn it off and this time, it did work. I will keep you all updated if I have any more issues.
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http://forums.androidcentral.com/as...-galaxy-s7-edge-my-screen-won-t-turn-off.html
*Detection* said:
Found this, try holding power and volume down & up together for safe mode (Might not work if it's stuck on the logo, but worth a try)
---
Okay. This morning my S7 would not turn off, its not the edge, but basically the same phone.
You must hold down the power, the volume up and down all at the same time for about 15 seconds. (All 3 buttons).
It will go into safe mode. In the safe mode screen hit the volume button down a few times until it moves to restart.
Click the power button, as "enter" and the phone will restart.
It did a restart and I tried again to turn it off and this time, it did work. I will keep you all updated if I have any more issues.
---
http://forums.androidcentral.com/as...-galaxy-s7-edge-my-screen-won-t-turn-off.html
Click to expand...
Click to collapse
thanks, but no sucess.
when i hold the three buttons, it goes off after 3 secondes with a one second black screen, than the logo apperas again.
just like with power+volume down.
Reneval said:
thanks, but no sucess.
when i hold the three buttons, it goes off after 3 secondes with a one second black screen, than the logo apperas again.
just like with power+volume down.
Click to expand...
Click to collapse
Does Smart Switch see it?
All this is unlikely due to where it is stuck, at the logo, you shouldn't have been able to kill download mode is the thing, that is part of the hardware, nothing to do with the ROM, you 'should' always be able to enter download mode if you hold Volume Down & Home & Power at boot, not sure why it's freezing at the logo before that point
With the S5 there was an unbrick image you flashed to a MicroSD card, put that in the phone, and that took you to download mode where you could recover the phone
See if there is the same thing for the S7, I'm not sure
ok, after the phone shut down itself, i was able to go to the download mode. but only on first try. when it boots normally, it stuck again on that logo an i must wait again until it goes off itself.
flash it than in download mode with latest firmware in odin with 4 parts. power from the usb was enough to stay it on.
now it seems ok, back on latest firmware.
what a hell of an evenig, need a beer right now
You can switch your phone off with the 3 key pressing and holding (vol+, vol-, power) but your phone needs to be connected to power otherwise it will reboot.
Sent from my SM-G930F using XDA-Developers mobile app
Reneval said:
ok, after the phone shut down itself, i was able to go to the download mode. but only on first try. when it boots normally, it stuck again on that logo an i must wait again until it goes off itself.
flash it than in download mode with latest firmware in odin with 4 parts. power from the usb was enough to stay it on.
now it seems ok, back on latest firmware.
what a hell of an evenig, need a beer right now
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Click to collapse
That ran out of power quicker than I expected, good news it's fixed
*Detection* said:
That ran out of power quicker than I expected, good news it's fixed
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Click to collapse
yes, iam happy now, seems to work fine.
i think it was because the new bootloader don't work with the twrp version that was installed.
on the twrp page there is a new version especially for this firmware. it was published yesterday and i didn't see it.
so i think, after flash the new bootloader over the old twrp it chrashed the whole system.
Reneval said:
yes, iam happy now, seems to work fine.
i think it was because the new bootloader don't work with the twrp version that was installed.
on the twrp page there is a new version especially for this firmware. it was published yesterday and i didn't see it.
so i think, after flash the new bootloader over the old twrp it chrashed the whole system.
Click to expand...
Click to collapse
Well if you do it again, make sure your battery is low first in case you have to wait again
Any reason you needed to flash the bootloader over the one that was already there?
*Detection* said:
Well if you do it again, make sure your battery is low first in case you have to wait again
Any reason you needed to flash the bootloader over the one that was already there?
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Click to collapse
yes, better i will do so in the future.
an no, there's no reason to replace the bootloader, i only did it to make the whole flash "complete".
a bad mistake, that brought me in sweating. i will learn from that experience.
I exactly have the same problem.
How'd you managed to power it off? just waiting?
'ich könnt kotzen'
nitramin said:
I exactly have the same problem.
How'd you managed to power it off? just waiting?
'ich könnt kotzen'
Click to expand...
Click to collapse
I think he just waited for the battery to run out, but try this
http://forum.xda-developers.com/showpost.php?p=68456666&postcount=13
Was in the exact same situation.
BUT this post save my day ! =)
http://forum.xda-developers.com/showpost.php?p=68437021&postcount=3839
Hope it will be usefull for dumb people like me !