Android 4.4 Kit Kat Gaming - General Questions and Answers

After updating to Kit Kat I decided to try out a game I've been playing recently (Modern Combat 4). A normally smooth game with not too many glitches is now nearly unplayable. When I am aiming my gun (It is an FPS game) the aim goes crazy as if someone else is moving my screen around. I was interested to see if this was an issue with only this game... It wasnt. Modern Combat 3 doesn't even start up, minecraft pocket edition has the same weird movements while moving my player around. Grand theft auto vice city has had extreme lag issues. For me this is a major issue because I use my tablet a lot for gaming. By the way it is a Nexus 7 (2013) Running stock 4.4. So overall, my question is has anyone else experienced this? Has google said anything about it, and if none of these have happened yet... How can I downgrade to 4.3? Thank You!
Sent from my Nexus 7 using xda app-developers app

HarryH987 said:
So overall, my question is has anyone else experienced this? Has google said anything about it, and if none of these have happened yet... How can I downgrade to 4.3? Thank You!
Click to expand...
Click to collapse
Frankly it may not be a googles problem but more the app and game developers updating their apps for the Kit kat version of Android, which I am sure they are already working on, as its money in the bag for them As for end users, yes, its a pain in the butt till updates starts rolling out.
Check this out! Links to useful Guides and " Banned " Documentaries ​

the problem is in the app not yet been upgraded to Android 4.4. Give it time and you'll see that everything will work out for the best!

On my nexus 10 I had problems only when using art, and the list of apps and games which doesn't support it's rapidly shrinking. Performance wise I don't seem to notice anything different.

I wanted to try kitkat
But the more I read, the less I think I'm going too like it.

Related

[Q] Gameloft Games force close on Team EOS ICS Nightlies Version 14 Stingray

Hi guys, I have been lurking around here quite a bit trying to soak up as much of the incredible knowledge you guys have as possible. I can't ask this in the development section yet because I have not made enough posts so I appologize ahead of time if this is in the wrong place, please redirect me if so. After upgrading my Xoom 4g from Honeycomb to the latest ICS build from Team EOS (awesome by the way), I have discovered that none of my games produced by Gameloft will pass the license check. They were all purchased through the Android Market legally. I went through all the correct steps during the ROM Flash of clearing my cache, factory reset,and I even went as far as to reformat everything. Gameloft Tech Support has been unresponsive thus far so I turn to the pro's of XDA. Can anyone point me down the correct path? Thank you in advance!!!
the same thing happened when we updated from android 3.1 to 3.2 every game loft game fc ...so I have to wait for an update from game loft (via email) and a month later they came out with the fix. I hope its not that problem again and its just something bad in the rooms build. Cause all games are not working. What I see things...its something with the apps that need to run 3d .
Asphalt 6 HD and Modern Combat 3 are both failing at the license check.
Use RazorBlade's updated build (1/8)
Everything works. Even Gameloft Games.

AARGHH...No GTA3 on ICS?!?!?!?

Getting really hacked off with this now as I've tried both CM9 kang and EOS builds of ICS and both will cause GTA3 to hang after the game initially loads. I then have to manually close it as it just locks up completely.
Anyone found a cure for this cos I need ICS but also NEED to play GTA3......lol
Any help greatly appreciated.
Need? Why is it a matter of life and death? You NEED food and water, you dont Need ICS & GTA 3, rather you would like to have both.
Looks like your SOL as far as having both ICS & GTA 3 and will have to prioritise which is more important, until an update is released.
Im getting a similar issue. The game boots and i can play it for a while, but it always eventually locks up on me. Its the only game that does this for me too. I tried it using several of the Kang ICS builds on my wifi only Xoom.
Tried lowering clock speeds too since i am overclocked.
works fine on the stock build of ICS here
Fudge it, might just roll back to stock and wait for OTA then.....lol
Sent from my Optimus 2X using XDA App
j1mmyg88 said:
works fine on the stock build of ICS here
Click to expand...
Click to collapse
How long have you played the game in one stretch? My game "works fine" for a few minutes too but then freezes. I'm curious how long have you played in one continuous session?
I'm on stock ics longest I've managed is 5 mins of gta. Redownloading the data part as was my old files from honeycomb hoping it works.
Didn't work still freezes.
Just tried gta settings low high mixed nothing helped.
Sent from my MB525 using xda premium
Rockstar Official Message
This message is posted on the Rockstar Support pages:
Question: I updated my Motorola Xoom to Ice Cream Sandwich and Grand Theft Auto III crashes. What can I do?
Answer: We have received some reports about crashing on Motorola Xoom after the recent Ice Cream Sandwich update and we are looking into this issue now. If you have updated to ICS on your Xoom and are experiencing crashing, please log in to the Support Site and click Subscribe at the top of this page. As soon as we have more information, we will provide an update to the article and you will be automatically notified via email.
(can't post a link, I'm a newb, Google "gta 3 ics crash" )
Guess it's the waiting game, I for one will take ICS over GTA
Glad its a recognized issue at least
Sent from my HTC Desire using xda premium
Not really surprising that a lot of the "high end" games are broken with ICS. I'm no expert but I'm pretty sure there were enough under the hood changes in the OS from HC to ICS that would break games like GTA3.
just installed gta 3 on my xoom. seems to be working fine.
Theres a rooted CWM flashable version of the stock ICS rom around. I think it's pinned in the dev section. I'm running it and all of the apps (games) I know and love (including GTAIII) run beautifully.
Winning!
Just updated GTA3 from the marketplace to version 1.3 and it seems to have been fixed, just played for 30mins or so without a hitch!
Still an awesome game, love cruising round to 'Push it to the Limit', brings back memories!
MZ601 TeamEOS Everest 8
update worked for me as well
Sent from my Xoom using xda premium
No problems with the last update and Team Rogue's CM9
I have the wifi only kang cm9 leak installed, along with the latest GTA3 patch and now I don't have lockups anymore. Played GTA3 for one hour, overclocked to 1.4ghz. No problems whatsoever.
Looks like they fixed it.
1.3 for me froze just after leaving the garage at the start of the game - could be because the sd files were from version 1.2?
have uninstalled and removed the sd files and redownloading... not sure if it will help.
sounds like 1.3 fixed it for everyone though
after the 1.3 update....working fine on my xoom and nexus both running ICS. played for 2 hours on xoom no bugs or crashing
No crash?
Anyone tried this on Xperia mini working with ICS ?
I'm downloading it right now to test it
Working perfectly on eos here
Sent from my HTC Vision using xda app-developers app

[Q] TF101 on ICS: Graphics crash while gaming

All,
Since upgrading to ICS on my transformer, i have found that some graphically developed games tend to crash in the exact same manner... during some high graphic scene like an explosion or a car crash, etc the frame freezes and becomes distorted, all the while the sound is still going. A few seconds later the game crashes and im back to the home screen.
So far i have seen this on:
ShadowGun (non tegra optimized version)
Need for Speed Hot Pursuit
Frontline Commando (this one ive had before ICS for a while with no issue)
Has anyone seen anything like this? And more importantly does anyone know of a solution?
Rstyle98 said:
All,
Since upgrading to ICS on my transformer, i have found that some graphically developed games tend to crash in the exact same manner... during some high graphic scene like an explosion or a car crash, etc the frame freezes and becomes distorted, all the while the sound is still going. A few seconds later the game crashes and im back to the home screen.
So far i have seen this on:
ShadowGun (non tegra optimized version)
Need for Speed Hot Pursuit
Frontline Commando (this one ive had before ICS for a while with no issue)
Has anyone seen anything like this? And more importantly does anyone know of a solution?
Click to expand...
Click to collapse
ICS is still under-developed ! I mean there are some minor bugs. NFS Hot Pursuit just froze a few mins ago for me !!!!! Used "force stop" and restart app......otherwise have to reboot. The devs are working on the latest update, and some ROMs are a little behind.
It's an annoyance, I know........but a minor one ??
Good luck !!
Yes, since going to ICS on my SGS2 Spiderman and a bunch of other Gameloft games have started crashing after a few minutes of running.
The audio is fine and and all in game videos also run without hitch, as soon as you start to play, blink its gone.
I have been in touch with Gameloft but as yet they are niether confirmning nor denying an issue with the games and ICS.
If anything of use comes from Gameloft I will update here.
Hope it can be sorted soon, my son is going mad with no Spiderman and Shrek Kart!
update
Just an an FYI, I have found that after a reboot the games run fine for a while. I have actually started purposely rebooting after running for over 18hrs straight. after that the weird stuff (app crashes, display glitches, etc) is an almost certainty.
Gameloft have admitted issues with certain games and ICS. They asked me to email them details of game versions and ICS Builds and what exactly happened to produce the crash etc. (the usual stuff)
Apparently they are working on updates....? Hmmm we'll see.
Either way a barrage of techies emailing them software specs and demanding updates can only help.
The address I used was [email protected]
It took them days to reply each time but they did respond!
I had this happening on EOS build 12 with gangstar:rio and order&chaos, especially order and chaos.
Was probably a bug in the kernel, as they work just fine on eos 19.
nasty: I hope you told them to add TF support for all the games working on A500/xoom !
Unfortunatly, this problem still persist. There's a bunch of games I can't play on my TF101, even with stock rom.
Here's a small list
Magicka
Ice Age Village
Auralux
Bards Tale
This are basically, games that use high end graphics.
Is there a chance that my gpu/cpu is broken?
blackout_pt said:
Unfortunatly, this problem still persist. There's a bunch of games I can't play on my TF101, even with stock rom.
Here's a small list
Magicka
Ice Age Village
Auralux
Bards Tale
This are basically, games that use high end graphics.
Is there a chance that my gpu/cpu is broken?
Click to expand...
Click to collapse
Like a 0.1% chance. The kernel in the stock Asus ROMs suck. They have been problematic with memory management (including graphics memory, which is likely the problem here) since the first Asus ICS release. Flash a better kernel (guevor's in ICS or KAT in JB) and try again.
Sent from my Transformer TF101
Can you suggest me a good rom please?
Sent from my Transformer TF101 using Tapatalk HD
blackout_pt said:
Can you suggest me a good rom please?
Sent from my Transformer TF101 using Tapatalk HD
Click to expand...
Click to collapse
Team EOS4 & KatKernel
Thank you
Sent from my Transformer TF101 using Tapatalk HD
blackout_pt said:
Thank you
Sent from my Transformer TF101 using Tapatalk HD
Click to expand...
Click to collapse
Make sure you have TWRP recovery installed first, CWM will give you a bootloop
Install GooManager here
https://play.google.com/store/apps/details?id=com.s0up.goomanager
Open App > Hit Menu dots top right > Install OpenRecoveryScript
*Detection* said:
Team EOS4 & KatKernel
Click to expand...
Click to collapse
Thanks for the suggestion. I'm trying it right now.
Try it and it's working great Finally tablet is behaving like it should!

Shield KitKat emulator slowdowns

hi everyone,
i want to ask if anyone also has experienced slowdowns and framerate hiccups in certian emulators (MD.emu, NES.emu, SNES9X EX+...) since the OTA 72 like me? I allready made a full factoryn reset with no success
Hey same trouble here, same emulators. What's sad is it just seems to be slow enough to cheapen the experience. Like you get just a few dropped frames here and there or you can turn frameskip off and get horrible sound crackling. Funny, I did the same factory reset, too. This sucks I would hate to backtrack. I was really looking forward to being able to charge and still use my usb port.
And I just did some digging around the Shield forums before posting this. We are certainly not the only ones with this issue.
DarkJoker said:
hi everyone,
i want to ask if anyone also has experienced slowdowns and framerate hiccups in certian emulators (MD.emu, NES.emu, SNES9X EX+...) since the OTA 72 like me? I allready made a full factoryn reset with no success
Click to expand...
Click to collapse
Jesse L said:
Hey same trouble here, same emulators. What's sad is it just seems to be slow enough to cheapen the experience. Like you get just a few dropped frames here and there or you can turn frameskip off and get horrible sound crackling. Funny, I did the same factory reset, too. This sucks I would hate to backtrack. I was really looking forward to being able to charge and still use my usb port.
And I just did some digging around the Shield forums before posting this. We are certainly not the only ones with this issue.
Click to expand...
Click to collapse
Ah Darn yea I'm experiencing barely noticeable performance changes to my emulators, although very minor like you said it does cheapen the experience to a once nearly perfect experience minus the small audio latency in android.
What version of Android is on an out of box unit? I want one just for emulators, so if I buy one at Gamestop, I will not update.
I wrote to the developer of the .emu apps Robert Broglia and got the following answer:
Hi, this is a known issue and from my testing I found 2 problems with the 4.4 update:
1. The CPU speed decreases to very low levels if you don't push any buttons on the gamepad, causing dropped frames
2. The refresh rate is now incorrectly reported as 60.03Hz when it's actually 59.94Hz causing timing issues
I reported these problems to Nvidia and they said they're looking into it. Hopefully they can fix this in the next OS update.
Now i'm hoping that Nvidia is making an update soon to get rid of these bugs/problems.
DarkJoker said:
I wrote to the developer of the .emu apps Robert Broglia and got the following answer:
Hi, this is a known issue and from my testing I found 2 problems with the 4.4 update:
1. The CPU speed decreases to very low levels if you don't push any buttons on the gamepad, causing dropped frames
2. The refresh rate is now incorrectly reported as 60.03Hz when it's actually 59.94Hz causing timing issues
I reported these problems to Nvidia and they said they're looking into it. Hopefully they can fix this in the next OS update.
Now i'm hoping that Nvidia is making an update soon to get rid of these bugs/problems.
Click to expand...
Click to collapse
if nvidia will fix this I am gonna eat a cow.
Is this an Nvidia Shield issue, or a 4.4 issue for all devices?
rushless said:
Is this an Nvidia Shield issue, or a 4.4 issue for all devices?
Click to expand...
Click to collapse
It's a 4.4 issue, you get less fps in 4.4 than in 4.3 and I'm soooo pissed cause I can't use my SD card. Could you downgrade the shield back to 4.3?
ALLEN2 said:
It's a 4.4 issue, you get less fps in 4.4 than in 4.3 and I'm soooo pissed cause I can't use my SD card. Could you downgrade the shield back to 4.3?
Click to expand...
Click to collapse
I dont think its possible, i tried going back to 4.3 and it bricked my shield. I didnt spend much time on it but i think once youre on 4.4 youre stuck.
updated and rooted today -no emulators lag
+++
- root from github works (no superuser app was installed but it works without any just fine --donno how.. ok for me! )
- SD fix from NextApp works with no issues. It was the first thing I did and Folder Mount worked ok right after then next reboot.
- mounting points changed again.. now internal is on /storage/emulated/0 and SD is at /storage/sdcard1
- no emulators lag or anything unusual.. work great as before. No difference in frame rates for android games also.. everything as before. Also didn't noticed CPU scaling differently. Same interactive governor.. no hick-ups when using only touch...
- I previously had a random screen flicker on the left side of the display, when using overlay program like cool tools (as I run it all the time)-- in all 65-67-68 builds. Now it's gone
- 99% of my apps work ok after root and sd fix. (MC3 for example was the only one that now seems unsupported and it crashes at start. And on the market is gone for the shield.)
- more polished UI, bit more fluid. Boot time slightly better (for my ~200 apps or so).
- redesigned nvidia TegraZone (now more games options );
- GRID beta now works but I only tried grid (the racing game) -and it was not controller. Onlive still a much better alternative.
- even more mature GameMapper app
- - -
- microphone doesn't work anymore (audalyzer, widgetsoid -rec button feature, smart voice recorder, voice search.. nada!). Strange..
- a bug that previously had on all builds it's still there: a while after reboot when I press the volume button then "+" and "-" buttons do not work.
- MC3 it's not supported anymore
- now testing another bug that I previously had: no matter the video player (I have MX and BS Player), when streaming a movie from my desktop or whatever (tried from laptop also), after about an hour or so of continuous streaming.. sudden reboot... i believe it's not a temperature issues, since locally (from sdcard) the movie played for 3 hours straight with the shield wrapped in a scarf and everything was ok. Router at work also tested. The sharing method it's via file browsers like fx explorer or ES (and tried both).. no SMB mount (I don't have a different kernel with cifs.. just share from windows and then browsed to the network drive).
Your mx player bug sounds a bit specific to your setup. I havent experienced that yet, i use mx myself, and have streamed several movies from my laptop and never had a reboot with 4.3 or 4.4.
ALLEN2 said:
It's a 4.4 issue, you get less fps in 4.4 than in 4.3 and I'm soooo pissed cause I can't use my SD card. Could you downgrade the shield back to 4.3?
Click to expand...
Click to collapse
The only place I see concern about this is Shield forums. No reports of this for non Shield devices. Seems if a 4.4 issue in general for all devices, we would see a lot of folks posting, since a lot of forum dwellers notice these things. Even on non gaming type devices.
Does the Shield have 4.3 out of box and is there a way to turn off updating WITHOUT root?
Have you tried using retroarch instead of the paid ones?
I ordered one from Best Buy, since Gamestop has a no return policy. If still on 4.3 and I can stop updates without rooting, I will keep it.
I have little if any desire to play PC games on 5" display. I find the 10.6" display on my V11 Pro almost too small with Farcry, Halo and the Unreal Tournament games.
This will be a game emulator station for me.
I do love the kit kat update an all.. NVIDIA shield runs great on Stock android starting from 4.3 to kitkat, i can berely notice the difference in performance in the OS it self.. The problems arise in the emulators. Slowdowns, and sound crackling, more than the usual 1 or 2 in various emulators. Just like the other posters stated. It really does take away from the experience. Not sure if PC streaming is really effected much.. seem to run the same to me.... i only tried out real boxing for android games, that ran smooth still... haven't tried any other android game yet.... This caused me to Downgrade back to 4.3 using Shield RAM v1.0.. for those of you looking to downgrade back, hurry and get it while you can, before the develeper updates that great little Program using the latest kitkat update 72 from NVIDIA....
DJFresh82 said:
I do love the kit kat update an all.. NVIDIA shield runs great on Stock android starting from 4.3 to kitkat, i can berely notice the difference in performance in the OS it self.. The problems arise in the emulators. Slowdowns, and sound crackling, more than the usual 1 or 2 in various emulators. Just like the other posters stated. It really does take away from the experience. Not sure if PC streaming is really effected much.. seem to run the same to me.... i only tried out real boxing for android games, that ran smooth still... haven't tried any other android game yet.... This caused me to Downgrade back to 4.3 using Shield RAM v1.0.. for those of you looking to downgrade back, hurry and get it while you can, before the develeper updates that great little Program using the latest kitkat update 72 from NVIDIA....
Click to expand...
Click to collapse
I would like to update a to 4.3, but absolutely not to 4.4. Was hoping 4.3 was on the device out of box, but has 4.2. Emulators are my main focus, so a performance hit and the sd issues are reasons to avoid 4.4.
Google is starting to suck real bad like Apple.
Fortunately Nvidia allows you to unlock your boot loader and root your device. With root, you can fix SD card issues and stutter problems for emulators by increasing the minimum frequency when using those apps
Sent from my iPhone using Tapatalk
eikast said:
Fortunately Nvidia allows you to unlock your boot loader and root your device. With root, you can fix SD card issues and stutter problems for emulators by increasing the minimum frequency when using those apps
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Confirmed here.. no need to downgrade any longer.... can have the latest kit kat with no more hick ups as far as emulation and SD Card goes... thanks again
DJFresh82 said:
Confirmed here.. no need to downgrade any longer.... can have the latest kit kat with no more hick ups as far as emulation and SD Card goes... thanks again
Click to expand...
Click to collapse
Would you please try the GBA.emu with Castlevania Aria of Sorrow?
Please try it with, and without changing the cpu freqs. Also w/o frame skip.
Just skip all the text, and go right into the game where you're walking to the right and killing Zombies. If it doesn't lag I'd be amazed.
I'm asking about that emu and game, because it seemed like one of the hardest hit emulators that works perfectly well before KitKat.
I downgraded some time ago to 4.3, otherwise I would try myself. But I remember that game was unplayable with KitKat, and perfect on Jellybean.
My next question is, why isn't the Shield getting better battery life? (Because we think the cpu is less aggressive in KitKat)
For me it got worse in KitKat, streaming used to be an easy 6+ hours, now the Shield almost never reaches 4.5 hours SOT when doing anything!
I don't think it has anything to do with the CPU/governor (in general) I think it's something to do with the update.
Regardless, I'm pretty happy with Jellybean. There's a few things I wish I could do, like charge and USB host at the same time, but there's really not much that KitKat actually brought to the table that you can't use with Jellybean. (remote streaming, gamepad mapper)
CDeviant said:
Would you please try the GBA.emu with Castlevania Aria of Sorrow?
Please try it with, and without changing the cpu freqs. Also w/o frame skip.
Just skip all the text, and go right into the game where you're walking to the right and killing Zombies. If it doesn't lag I'd be amazed.
I'm asking about that emu and game, because it seemed like one of the hardest hit emulators that works perfectly well before KitKat.
I downgraded some time ago to 4.3, otherwise I would try myself. But I remember that game was unplayable with KitKat, and perfect on Jellybean.
My next question is, why isn't the Shield getting better battery life? (Because we think the cpu is less aggressive in KitKat)
For me it got worse in KitKat, streaming used to be an easy 6+ hours, now the Shield almost never reaches 4.5 hours SOT when doing anything!
I don't think it has anything to do with the CPU/governor (in general) I think it's something to do with the update.
Regardless, I'm pretty happy with Jellybean. There's a few things I wish I could do, like charge and USB host at the same time, but there's really not much that KitKat actually brought to the table that you can't use with Jellybean. (remote streaming, gamepad mapper)
Click to expand...
Click to collapse
Hello, I feel your pain with the battery life after updating to kit kat.. i tried out Castlavania: Aria of Sorrow without any CPU cpu freqs changes and setting frameskip to 0.. I personally use my!boy.. but tried out the emu.gba, it's running smooth to me.. no frame skips what so ever.. My shield is Rooted with the SDFix.. Maybe that has something to do with it.. not sure.. but it runs smooth for me.. I won't reccomend to update to kit kat and it doesn't work out for you.. If your comfortable with Jelly bean, stick with that.. I downgraded from KitKat originally also, and went back to jellybean 4.3, that's what originally came with my shield when i baught it from Game stop.. I knew there would be some devs and talented other users that would fix these emulation issues with kitkat..
As far as the battery life goes.. I don't know the answer to that as of now... It does seem like it's an NVIDIA problem IMO also.. but I could be wrong about that one.. Just do what your comfortable with.. stay with Jellybean if everything is working the way it should for you... If you decide to update back to KitKat.. I suggest you root, and use the SDFIX app from the app store.. along with SET CPU for emus with the slow downs that eikast suggested (thanks again for that).. for now until NVIDIA releases another update for the shield... not sure how long that would be though....

Hellraid The Escape keeps crashing

Hi I just downloaded Hellraid The Escape and the game keeps crashing I am using mahdi rom 2.8, maybe I should go back to stock? who knows
anyone else playing this game?
I’m back on stock XNPH38R and game keeps crashing so who cares if you have adreno 330 or snapdragon 801 or 3gb ram if you don't have the right rom to back them up? Anyway anyone else that can actualy play the game?
akiscoolio said:
I’m back on stock XNPH38R and game keeps crashing so who cares if you have adreno 330 or snapdragon 801 or 3gb ram if you don't have the right rom to back them up? Anyway anyone else that can actualy play the game?
Click to expand...
Click to collapse
After updating to 38R from 33R, I've found "Hellraid: The Escape" become unstable with many crashes. It's unplayable at the moment. Shame, as it's a nice game.
I've found the update has generally made everything a bit unstable though, not just this game. But I've also got better battery, so it's not all bad news! So should we be complaining to CM or the game's devs?
Bought it today and it keeps crashing after a maximum of 10 minutes :/ seems like a nice game but I hope this gets fixed!
edit: I'm on 38R.
There was an update to the game at the same time as I changed to 38R so I'm inclined to believe it's a problem with the update rather than a change in the OS.
I emailed the developers and they replied:
"We are aware of the issue and working on the fix - we are small team (7 people) so this can take 2-3 weeks - "
The game is great and it plays really well with Opo the only way that I found to play it with our device is by flashing latest international miui rom
akiscoolio said:
The game is great and it plays really well with Opo the only way that I found to play it with our device is by flashing latest international miui rom
Click to expand...
Click to collapse
So that tends to imply it's a problem with the OS rather than the game's recent update. I wonder if any other games are affected? If not, then I doubt cyanogen will bother to look into it. Shame, I was enjoying it before the updates.
tomaquet said:
So that tends to imply it's a problem with the OS rather than the game's recent update. I wonder if any other games are affected? If not, then I doubt cyanogen will bother to look into it. Shame, I was enjoying it before the updates.
Click to expand...
Click to collapse
Correct I had this kind of problem with other powerfull devices that I used to own the problem only appeared with custom roms and never with the official os and although that the cm is the official os of our device it‘s still a custom rom made by developers

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