Problem with keyboard while charging! - Nexus 5 Q&A, Help & Troubleshooting

Hi all, I have a really annoying problem with my brand new nexus 5 black 32gb when using the keyboard and the phone is charging at the same time (with included wall charger) not with the pc usb.
The problem happens when I'm using any keyboard that supports gesture input like swiftkey or the stock Google keyboard, and what happens is that while the phone is charging and I try to swype or flow any word the keyboard is not responsive, I don't know exactly how to explain this, but it seems like it jumps all over the place so it's impossible to write! It's really unresponsive only when flowing or swyping a word, when I use the usual tap to write is Ok, and I need to know if this is a problem with my unit only or if this is a general issue, but I couldn't find anything on the Web...
I remember that this same thing happened to me in the past with a motorola defy and an atrix...
So, can anyone please try this for me and tell how is yours doing?
Thanks in advance!
Enviado desde mi Nexus 5 mediante Tapatalk

Are you using a third party cable?

try a different charger

I'm using stock charger and cable, and it happens randomly, not always... Is driving me crazy!
Enviado desde mi Nexus 5 mediante Tapatalk

I guess just diagnose the problem. As simms said, try a different charger. Try the same charger on a different outlet. Try an outlet in another location (i.e. not your home). If this has happened with your previous phones, and the only constant between them is the outlet you're using, perhaps that's the problem.

b.spec said:
I guess just diagnose the problem. As simms said, try a different charger. Try the same charger on a different outlet. Try an outlet in another location (i.e. not your home). If this has happened with your previous phones, and the only constant between them is the outlet you're using, perhaps that's the problem.
Click to expand...
Click to collapse
Yes I will try all that, but I need to know if someone experience this problem as well, and like I said before not always happens, it's a random problem, and maybe when the phone is a bit hot because of the charger... I don't know...
Enviado desde mi Nexus 5 mediante Tapatalk

cammel said:
Yes I will try all that, but I need to know if someone experience this problem as well, and like I said before not always happens, it's a random problem, and maybe when the phone is a bit hot because of the charger... I don't know...
Enviado desde mi Nexus 5 mediante Tapatalk
Click to expand...
Click to collapse
Keyboard and general responsiveness of the phone can be affected by the voltage of the charger, so using a third party charger can potentially cause the problem you seem to be having. Since you're using the stock charger, I would assume it's the outlet.

b.spec said:
Keyboard and general responsiveness of the phone can be affected by the voltage of the charger, so using a third party charger can potentially cause the problem you seem to be having. Since you're using the stock charger, I would assume it's the outlet.
Click to expand...
Click to collapse
Ok, I will try another outlet at home and report back...
Thanks for all your help!
Enviado desde mi Nexus 5 mediante Tapatalk

It's normally bad earthing that causes the problem
Sent from my Nexus 5 using Tapatalk

Ben36 said:
It's normally bad earthing that causes the problem
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
OK, no luck... I tried on the power outlet of my house and still the same problem, after using the keyboard for a while it starts to act weird and jump... I also noticed that when I unplug the wall charger from the wall it does a weird noise for a few seconds or a minute and then stops.
But the thing is that the problem with the keyboard still exists on a different place...
I'm really worried that I received I faulty phone, cause I'm not in the US so I cannot start a RMA form...
Enviado desde mi Nexus 7 usando Tapatalk 4

Try a different charger (a friends etc) And try a different building to plug into (like at work or a friends house)
Sent from my Nexus 5 using Tapatalk

I had that happen with a Verizon charger one time when I had my razr it was under powered and when I used it the keyboard went all crazy
Sent from my Nexus 7 using Tapatalk 4

This is the problem of charger
Your problem is not so big to being scared. You just need to try out another charger. If new charger works effectively then continue to use new charger. Gook Luck ...

Thanks for all your answers!
I tried using my n7 2012 wall charger on the n5 and again the same problem.. So it's not the charger
I don't know what to think...
This happens after texting for a while if the phone is charging and the battery is almost fully charged like on 95% and up. Maybe it's because it gets warm and the screen starts acting weird because of this... I don't know, I really hate this!
I searched all over the Web and couldn't find any other case like this, so... Maybe people don't noticed this problem or its just a problem with my phone only.
Enviado desde mi Nexus 5 mediante Tapatalk

Related

[Q] Its hard to slide while charging

You guys using Note 10.1 please help me to plug your note to charger, then can u use touch screen nornally?
My Note is hard to silde by hand while its being charged, i can't even slide to unlock the screen,,but i can use sPen normally. Does anybody have this issue? Please help me try with your Note. Thanks.
There is a know issue with touch screen sensitivty reducing when tablet is on charge.
It may have something to do with improper earthing on the charger....
Sent from my GT-N8013 using Tapatalk
I tried samsung service center's charger but the same problem. They said that's normal but how can it be normal when i cant slide to answer the call. Does issue happen with your Note?
Sent from my GT-N8000 using Tapatalk 2
My note is also not so responsive to touch while charging, but I'm able to scroll. Try another power outlet or another charger if possible.
Sent from my GT-N8010 using Tapatalk 2

[Q] [HELP] Scrolling Problem

last night, my phone was overheating. and then i'm trying to cool it down by putting it in front of a fan. when i use my phone, my scrolling is error. it stops when my thumb/fingers is not touching ( do you get it ? :silly: ) . on a normal phone, the screen keeps scrolling even if my finger/thumbs not touching and slow down until stops. but not with my phone. it just stops without slowing down...
can anyone help me ? :fingers-crossed:
sorry for my bad english
Try restarting??
And JB has higher inertia while scrolling. That means if you scroll lightly, it will stop very fast, unlike Gingerbread 2.3.x.
Also, a possible cause might be that you were charging. XL has a slightly aberrant scrolling response while charging, most likely due to the interference caused by the charging battery.
Yes. It worked
Btw, how did you know that xperia L has problem with charging?
Sent from my C2105 using xda app-developers app
SayidAchmad159 said:
Yes. It worked
Btw, how did you know that xperia L has problem with charging?
Sent from my C2105 using xda app-developers app
Click to expand...
Click to collapse
Hi!
I noticed this problem with mine too. I was charging my phone and using it on Facebook. Scrolling worked fine but when mi finger was on the screen (just touching the screen, no scrolling), the image went up and down. It looked like the screen didn't know what to do.
But I was not using the charger given in the box, I was using an older one given with my Xperia Mini Pro from 2011.
When I use the charger given in the box, there is no problem.
I've seen this problem on X10 Mini Pro too.
Outpapa said:
Hi!
I noticed this problem with mine too. I was charging my phone and using it on Facebook. Scrolling worked fine but when mi finger was on the screen (just touching the screen, no scrolling), the image went up and down. It looked like the screen didn't know what to do.
But I was not using the charger given in the box, I was using an older one given with my Xperia Mini Pro from 2011.
When I use the charger given in the box, there is no problem.
I've seen this problem on X10 Mini Pro too.
Click to expand...
Click to collapse
i have the same problem too
but it still exist even if i used the sony charger
do you know why this happens?:silly:
terraworlds123 said:
i have the same problem too
but it still exist even if i used the sony charger
do you know why this happens?:silly:
Click to expand...
Click to collapse
I don't know where it comes from, sorry.
as far as I know, it happens with all chargers. But maybe it just escapes attention sometimes? The charging battery affects the capacitive touchscreen response.
Soumitra.5693 said:
as far as I know, it happens with all chargers. But maybe it just escapes attention sometimes? The charging battery affects the capacitive touchscreen response.
Click to expand...
Click to collapse
When I saw this "problem" I let the phone charging with my "older" charger. But when it was finished, I tried it with the new one. I went on every application that need to scroll but all was right.
It may be something with electricity quality, like speakers which have interference... (That's just an idea)
yeah. It happens only sometimes. I suspect when the phone draws considerable charge from battery, and the battery from the charger, resulting in higher electromagnetic interference.
Soumitra.5693 said:
yeah. It happens only sometimes. I suspect when the phone draws considerable charge from battery, and the battery from the charger, resulting in higher electromagnetic interference.
Click to expand...
Click to collapse
You're probably right.

[Q] Erratic Ghost Touches

Has anyone had a problem with their nexus 5 where the screen would randomly start pressing things? It usually happens multiple times and is very erratic. Contacted Google and will send back for a replacement just wondering if anyone else is having this issue.
Yap, me too.
Had it a while back but it seems to have stopped.
Sent from my Nexus 5 using Tapatalk
Never anything like that but what I have done a few times is my palm touches the bottom right of the screen when I reach for the top left corner while right handing it. Coming from an iPhone so I guess it took a bit to get used to the larger screen
I requested for a replacement to Google Play this morning. They send it this evening. I should
get my replacement early next week. Good service I would say.
I'm glad I'm not going crazy! This is happening to me too! Is there any way to resolve this without having to go through the RMA process?
Only While Charging
I'm getting some erratic touch behavior, but only when the phone is charging. I take it off the charger and it seems fine.
I'm not getting total phantom behavior, but when I swipe from home screen to home screen, sometimes an app will get activated. Same with pulling down the notification area.
It makes me think there's a charge leaking through to the display components somehow.
I'm going to give it a week and then RMA it if it doesn't go away.
I have it too
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
ofear said:
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
Click to expand...
Click to collapse
Sounds like a dodgy USB cable or port.
Same issues with my Nexus 4
I notice my issue is mostly when my phone is charging or when I'm using my mobile hotspot. Tends to get extra warm when im using both. Which leads me to believe its an overheating issue (the heat is throwing off the digitizer causing it to maybe think its being touched?) Is anyone else noticing the same?
Yes, but only while on wireless charger and even then only sometimes.
I take it off, push power button twice and it's gone.
I'm also experiencing this if my Nexus 5 is charging using the original Wall charger and cable.
Still no fix for this? Really annoying, I need to unplug my phone to the charger so that I can use it again normally
Same issue here
https://code.google.com/p/android/issues/detail?id=62748
This usually happens when you use some other charger/usb cable than the original one
Sent from my iPad using Tapatalk
This also sometimes happens when you have wet or moist fingers
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm using original cable and wall charger. I also don't have wet finger or hand when experiencing this issue
Sent from my Nexus 5 using xda app-developers app
I also have the same problem only when otg or pic is connected through usb

[Q] N5 screen issues while charging

So when I plug my N5 into charge, the screen starts recognizing "ghost" touches and does its own thing. Like when its charging its distorting the electric captive touch... Anybody else having the issue?
th3cavalry said:
So when I plug my N5 into charge, the screen starts recognizing "ghost" touches and does its own thing. Like when its charging its distorting the electric captive touch... Anybody else having the issue?
Click to expand...
Click to collapse
I am. I'm suffering it with my Nexus 10 as well as my Nexus 5, in my N10 the problem is much worse.
Same here, although for me its more often for my screen refusing to record my touch than recording ghost touches.
This is the case for Nexus 5 and Nexus 4 I had previously.
BTW, you can use an app like this to help testing the issue.
If you aren't using the charger that came with the phone this will happen.
Sent from my Nexus 5 using Tapatalk
joshnichols189 said:
If you aren't using the charger that came with the phone this will happen.
Click to expand...
Click to collapse
In my case this happens with the official chargers, both for the N5 and N10 :crying:
I have the same problem here.
I already had this problem with my Nexus S. Using always the charger received with the phone.
I've noticed that sometimes is more annoying than others. It doesn't depend on the charge level, if you are charging by PC or how many apps are opened.
I think it's a temperature related problem, and it is happening when you are using the phone "a lot" while charging. But I'm not sure about that.
Anyone has more information about this?
P.D.: Now I noticed that I was experiencing this problem. My charge level was 96%. When it reached 100% this problem faded away.

Phone got wet now won't charge.

Hi all,
my G got a pint of water spilt over it, and whilst it was still working fine after it happened, i turned it off and put it in some rice to dry it out for 48 hours. after that i plugged it in to charge and the led comes on, but that's it.
it's been charging for a day so far, but still can't turn it on. is it likely dead or could this be related to the battery issues that i've seen a lot of recently?
thanks in advance.
It's dead, get a new one. Your nerves are not worth it bothering to fix it if that's even possible.
seems so. still no signs of life so buying a new one. such a pain in the ass considering the nano coating is supposed to protect it... guess mine just had a ****ty coating.
You should have warranty right.. Go the service center. They might replace a new phone
Sent from my XT1033 using XDA Premium 4 mobile app
bootloader unlocked so that idea is down the drain unfortunately
If it doesnt boot it may be too hard for them to bother checking bootloader so you migh get lucky. Try a wall charger sometimes when battery is 0% it wont charge on USB
Enviado desde mi GT-P3110 mediante Tapatalk
unrafa said:
If it doesnt boot it may be too hard for them to bother checking bootloader so you migh get lucky. Try a wall charger sometimes when battery is 0% it wont charge on USB
Enviado desde mi GT-P3110 mediante Tapatalk
Click to expand...
Click to collapse
according to the little booklet that comes with it they don't offer anything with water damage. the phone is sold as it being water resistant, but not waterproof and thus it's not covered.
i've given up and bought a new one.

Categories

Resources