Touchscreen and lower 4 buttons not working - HTC Sensation

Hello,
My sensation's screen and lower 4 buttons do not work,
I can boot into recovery,
the volume and power buttons work
but i cannot flash any aroma rom and if i flash a non aroma rom i cannot get through the unlock phone phase. the problem is with the touch buttons and the screen.
also the phone is heating up allot when plugged in.
Please help, i am an american student studying in europe and sadly cannot afford another phone (especially here in turkey where they have 87% tax + retailer profit added to the sale price.

take a look here
http://forum.xda-developers.com/showthread.php?t=1239238

rzr86 said:
take a look here
http://forum.xda-developers.com/showthread.php?t=1239238
Click to expand...
Click to collapse
I have tried that sadly to no avail.
That would explain why the screen doesnt work but not why my lower 4 buttons dont work

tevhi said:
I have tried that sadly to no avail.
That would explain why the screen doesnt work but not why my lower 4 buttons dont work
Click to expand...
Click to collapse
hmm,
use a ruu.exe
http://forum.xda-developers.com/showthread.php?t=1672425

rzr86 said:
hmm,
use a ruu.exe
http://forum.xda-developers.com/showthread.php?t=1672425
Click to expand...
Click to collapse
Ok ill give it a try when i get home.
Are there any other potential fixes i can try if that fails?

i tried to do the stock ruu but keep getting battery percentage error, but my battery is at at least 60% when put into my friends phone =(
do i have a hardware problem?

tevhi said:
i tried to do the stock ruu but keep getting battery percentage error, but my battery is at at least 60% when put into my friends phone =(
do i have a hardware problem?
Click to expand...
Click to collapse
battery percentage error?
did you try with full charge?

rzr86 said:
battery percentage error?
did you try with full charge?
Click to expand...
Click to collapse
it has been a while, i got a sensation xl off of a friend, but still it is no where near close to filling the void of the sensation 4g =( plus i feel guilty for keeping someone else's phone for such a prolonged period of time. I have tried ruu's no avail =(. I guess maybe the only solution is a takeapart? maybe there is a loose ribbon or something?
I learned I can flash aroma roms by using the volume toggles. But it cannot be a software issue as all roms flash, but when they do i cannot unlock the phone, and in recovery the back button does not work. The screen and the bottom four buttons just don't want to cooperate for some bizarre reason. when the phone stays on for over 5 or six minutes the bottom of the phone where the buttons are gets very hot.
please is there anyone out there that could help me? I honestly would mean allot.

So I took the phone apart, there were no loose cables, put it back together it still boots, recovery still works, vibration still works
but the touch sensitive buttons dont and the screen does not
does this mean i need a new digitizer/screen? If so I can find one here for 60 usd.
some one please help, I dont want to rush and buy it and find out that it is a bust.
Is there anyone out there?

Related

[Q] screen blackouts (NOT ROOTED)

this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks
then that was probably it...if it continues, do a factory reset
xmc wildchild22 said:
then that was probably it...if it continues, do a factory reset
Click to expand...
Click to collapse
ok. i'll keep an eye on it. hopefully it wont happen again.
polarbearmc said:
this morning (and maybe 2 other times before) my screen blacked out and refused to turn back on. i am not rooted. any ideas why this would happen? i ended up having to pull the battery twice and then it's been working fine since.
thanks
Click to expand...
Click to collapse
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.
Fuzi0719 said:
What ROM are you using? I've had that happen to me twice now. The buttons light up, I can hear screen noises, but a black screen. I pull the battery and reboot, everything is fine. I'm using DS_MOD.1.55.531.3, rooted and S-OFF.
Click to expand...
Click to collapse
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.
polarbearmc said:
not rooted, just stock. but the way you described it is exactly what happens. buttons light up, things can happen (you can hear it) but totally black screen.
Click to expand...
Click to collapse
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.
Fuzi0719 said:
Are you on the 1.55.531.3 Stock ROM? That's what I'm running, just rooted.
Click to expand...
Click to collapse
yep. i figured i'd wait as long as i can before i decide to root (really don't have any reason to... i've always rooted my devices, my G1 and G2... just don't really have a need to yet with this phone)
I'm running Rubix v5.3 ICS Splashed, and the same exact thing happened to me tonight, weird...
Pulled the phone out of my pocket and screen was black. You could hear lock sounds and keys light up but the screen stayed black.
Pulled the battery and all is well again. This can't be a coincidence, can it?
This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.
yellowjacket1981 said:
This has happened to me periodically both on stock and on bulletproof, I never really gave it much thought though, because it was easily fixed by a reboot.
Click to expand...
Click to collapse
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?
polarbearmc said:
i'll probably just end up forgetting about it soon enough, but it's just annoying that our phone should have an issue like that. if i had money to switch phones whenever i want i'd already have left it because of this issue, you know what i mean?
Click to expand...
Click to collapse
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.
Fuzi0719 said:
Happening twice in the six months I've had it is not a big enough issue for me to want to switch phones.
Click to expand...
Click to collapse
It's been progressively getting worse, now I get just a black screen nothing coming up after multiple charges and battery pulls... praying it's not the screen and just a battery problem!
If it's fixed by a battery pull at first then it's most likely just a battery issue.
Indirect said:
If it's fixed by a battery pull at first then it's most likely just a battery issue.
Click to expand...
Click to collapse
No luck after battery pull, you think it's screen then or flex cable? The screen worked like 8 hours ago with minor black-outs one or twice a day to more frequently and random reboots like 6-8 just today!
Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium
Indirect said:
Flex cable could cause flickering. You're really quite SOL with it then.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Would you suggest I get it repaired or something similar?
Yeah, you may need to get it repaired. :|

htc sensation black screen!

me again, hy , now i think my phone is fu**** up
first it was sim and sd card reader problem, and now is this :
- so when i press power button phone just vibrate for a sec (like normal turning on) but still black screen, then after 30 sec again vibrate for a sec and than just sometimes 4 buttons on the bottom light up , and that's it nothing else hepens.
so i tried to pull battery out few times and then try to turn up phone and scren turns on with htc logo and came to boot animation of vipers rom and there phone block.
again i try to pull batery few times and i enter recovery but then again it freeze.
i dont know what to do so if someone could help me i would be thankful!:crying:
rinma50 said:
me again, hy , now i think my phone is fu**** up
first it was sim and sd card reader problem, and now is this :
- so when i press power button phone just vibrate for a sec (like normal turning on) but still black screen, then after 30 sec again vibrate for a sec and than just sometimes 4 buttons on the bottom light up , and that's it nothing else hepens.
so i tried to pull battery out few times and then try to turn up phone and scren turns on with htc logo and came to boot animation of vipers rom and there phone block.
again i try to pull batery few times and i enter recovery but then again it freeze.
i dont know what to do so if someone could help me i would be thankful!:crying:
Click to expand...
Click to collapse
Hi,
Is there a chance for you to run a RUU to get your phone back to normal?
Look HERE
malybru said:
Hi,
Is there a chance for you to run a RUU to get your phone back to normal?
Look HERE
Click to expand...
Click to collapse
will try now , thanks
rinma50 said:
will try now , thanks
Click to expand...
Click to collapse
i cant
rinma50 said:
i cant
Click to expand...
Click to collapse
Hi,
What happens?
Can you post any errors or problems that are thrown up.
malybru said:
Hi,
What happens?
Can you post any errors or problems that are thrown up.
Click to expand...
Click to collapse
i cant even enter fastboot
rinma50 said:
i cant even enter fastboot
Click to expand...
Click to collapse
Hi,
Can you please bring your problem to THIS THREAD
Describe in detail what has happened,and what you tried to do.
There are more people there who can maybe help.
rinma50 said:
i cant even enter fastboot
Click to expand...
Click to collapse
From my experience with HTC phones your symptoms looks like you got main board (motherboard) problem which needs replacement. I had my Sensation XL replace by service centre lucky it was under warranty otherwise it would be costly.
ndmuni said:
From my experience with HTC phones your symptoms looks like you got main board (motherboard) problem which needs replacement. I had my Sensation XL replace by service centre lucky it was under warranty otherwise it would be costly.
Click to expand...
Click to collapse
thanks , i will go to replace it , mine is still under warranty but its rooted, so what can i expect?
Same issue
I just bought an HTC Sensation being sold with "battery issues" on ebay... it has a flashing orange light and refuses to charge when off. I figured the seller probably did not understand the charging issue, since the phone was unlocked, and they didn't have an external way to charge the battery and bring the phone back to life.
However I bought an extra battery and charger .... and I am experiencing the exact same problem. The phone will give one quick vibrate when attempting to power on.
Nothing on screen is displayed. However when I hook the phone up to the laptop it shows a greyed out "removable disk F:" and the computer detects an HTC device in device manager.
Do you guys think that the LCD is dead? At least the phone is showing some signs of life when hooked up to the PC.
HOWEVER, the phone gets very very hot at the bottom of the screen/around the sim slot. Also when I go to ADB devices and ask for it to list devices.... it does not show anything.
Buying this thing was probably not my smartest decision I contacted HTC and the warranty expired 3 weeks ago.
no i think lcd is not broken , motherboard is
rinma50 said:
no i think lcd is not broken , motherboard is
Click to expand...
Click to collapse
I took it apart.... and yeah the motherboard is completely f***ed up. The one connector is destroyed and all of the chipset is completely destroyed on the mainboard. No wonder the bottom of the phone gets so hot.
The phone no longer has a warranty. How much does HTC charge for a mainboard replacement (it needs the bottom board , not the top one with flex cable)???
is the LCD toast? i gotta sensation with a cracked digitizer (which still works 100% when hooked up through hdmi and a tv) but the LCD is completely black.

[Q] Need help with blank screen after replacement

Hi all. I'm having an issue with a 727R. I replaced a broken screen and now can't get the screen to stay on. Its a non rooted, factory 2.3.5 phone. When I turn it on, the sghi-727r screen pops up for several seconds and then dissappears, phone vibrates once, notification sounds appear shortly and all touch functions appear to work (by sound and haptic feedback). For all intents and purposes, this phone is on and working perfectly...if you're blind lol. I know the replacement screen works because it works perfectly if I go into download (odin) mode. I've been searching threads and haven't been able to come up with a solution, as most of the other blank screens are from bad flashes. Keep in mind that I am also testing this with the casing removed as it is a repair for a friend (if that makes any difference). Any help or ideas would be greatly appreciated and thanks in advance.
Is the brightness maybe turned ALL the way down? When it finishes booting shine a flashlite on the screen and tell me if u can see text, icons etc...
I'll do that as soon as I get home this afternoon. I could only hope that's all it is, but i'm a little skeptical that I could be so lucky. forgot to mention that I have also odin flashed the stock rom back on just in case of software corruption. I would also think that I would get full boot logo's during the boot sequence, but hey!....its definately worth a shot! I've seen stranger things . Thanks for the quick response.
norm182 said:
I'll do that as soon as I get home this afternoon. I could only hope that's all it is, but i'm a little skeptical that I could be so lucky. forgot to mention that I have also odin flashed the stock rom back on just in case of software corruption. I would also think that I would get full boot logo's during the boot sequence, but hey!....its definately worth a shot! I've seen stranger things . Thanks for the quick response.
Click to expand...
Click to collapse
No worries, keep us informed. I didn't even bother to ask because I just assumed someone at your level who can change a screen would intuitively know to Odin stock... I was right :good:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
crashpsycho said:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
So you had display for start of boot and d/l mode? If so, then I'll go no farther until I get another replacement screen.:crying:. Come to think of it, when plugged in and off, the charge symbol shows up for a second and its discoloured (almost like its made of vertical lines that are pinks and grays). You may have just saved me a lot of time. I was leaning toward trying to adb error logs in hopes of finding something. Other than that it was going to be a reflow on the gpu since the phone did do a leap of faith from 6 ft up....and lost lol.
icenight89 said:
Is the brightness maybe turned ALL the way down? When it finishes booting shine a flashlite on the screen and tell me if u can see text, icons etc...
Click to expand...
Click to collapse
No dice icenight. Tried out of hope but its completely black. I was really hoping for maybe a fault that could be fixed with a flash.....whoa is me....looks like I may be sending screen back and getting another. I cant send it out for another day so if anyone has any other ideas, or wishes to guinea pig this unit until one comes in, feel free to chime in. And thanks for the responses so far!
crashpsycho said:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
And the winner is....Crashpsycho! After months of trying to find a replacement, i finally got my hands on two of them for a decent price. Popped one in, odin'd jb stock and voila! perfect phone again. Thanks Crash!

Phone locked, touch screen not working

If this is a duplicate issue, my apologies. My husband's phone has locked and the touch screen is unresponsive. Pulling the battery and restarting the phone does not correct this issue. It is locked when the phone turns on. He cannot answer calls. The only way to turn the phone off is by removing the battery. Help?
maruba79 said:
If this is a duplicate issue, my apologies. My husband's phone has locked and the touch screen is unresponsive. Pulling the battery and restarting the phone does not correct this issue. It is locked when the phone turns on. He cannot answer calls. The only way to turn the phone off is by removing the battery. Help?
Click to expand...
Click to collapse
Has he modified the software in anyway? Has he installed a custom rom or a different radio or the phone is fully stock?
glevitan said:
Has he modified the software in anyway? Has he installed a custom rom or a different radio or the phone is fully stock?
Click to expand...
Click to collapse
Fully stock. I'm thinking he may have dropped it and won't fess up....it was working intermittently, but now it has been frozen for a day and a half, and I'm at a loss.
maruba79 said:
Fully stock. I'm thinking he may have dropped it and won't fess up....it was working intermittently, but now it has been frozen for a day and a half, and I'm at a loss.
Click to expand...
Click to collapse
Then it seems to be a hardware issue more than a software one. However, you can try to re install the stock rom and see what happens. You can go to hboot and do a factory reset, you will lose data but it will install everything again.
Do you know how to do that?..
Power off the device
Press volume down + power
When you get to the white screen with androids, you can navigate with the volume rocker and choose with the power volume. Choose to factory reset the device and see what happens.
glevitan said:
Then it seems to be a hardware issue more than a software one. However, you can try to re install the stock rom and see what happens. You can go to hboot and do a factory reset, you will lose data but it will install everything again.
Do you know how to do that?..
Power off the device
Press volume down + power
When you get to the white screen with androids, you can navigate with the volume rocker and choose with the power volume. Choose to factory reset the device and see what happens.
Click to expand...
Click to collapse
Thank you so much! I'm doing that now! I have this same phone (this is my 2nd one) and have no problems. I love my phone...but I also take care of it!
So that didn't change anything except the wallpaper. Am I pretty well SOL?
maruba79 said:
So that didn't change anything except the wallpaper. Am I pretty well SOL?
Click to expand...
Click to collapse
it seems so. Maybe something got broken...that is why it sounded like a software issue. I am sorry but I guess that your best bet is a service centre
Same thing happened to mine, never dropped it either. I had to replace the digitizer which was a pain.
nsmith4 said:
Same thing happened to mine, never dropped it either. I had to replace the digitizer which was a pain.
Click to expand...
Click to collapse
The hubs took it by a repair shop this morning. The digitizer had come unplugged. :victory:

Nexus 5 wont turn on at all :(

So i dropped my nexus 5 from about 2 ft accidentally and now it wont turn on, and it is extremely hot. Please some one helppppp!:crying:
I don't think it works, but please test it: Press and hold the powerbutton for 20-30 seconds. This will preform a reset (like removing battery). Good luck!
depii said:
I don't think it works, but please test it: Press and hold the powerbutton for 20-30 seconds. This will preform a reset (like removing battery). Good luck!
Click to expand...
Click to collapse
Nope doesnt work, it is still dead.
Samarth_17 said:
Nope doesnt work, it is still dead.
Click to expand...
Click to collapse
If it is getting hot, it's probably turning on. Looks like you'll have to get your screen replaced. Even if there is no crack, it does not mean the screen and digitizer is still intact.
Samarth_17 said:
Nope doesnt work, it is still dead.
Click to expand...
Click to collapse
extremely hot means something wrong with the devices including system corruption, if its hardware problem u might want to send to phone shop for diagnose,, if its software, try flash stock rom.. sees if its boot and showed up boot image...
i hope it doesnt have hardware damage since just a 2feet drop,, nevertheless the digitizer screen
ImranMuhdNajib said:
If it is getting hot, it's probably turning on. Looks like you'll have to get your screen replaced. Even if there is no crack, it does not mean the screen and digitizer is still intact.
Click to expand...
Click to collapse
Well it doesnt vibrate or give haptic feedback. There is no sound. Too.
syahazu said:
extremely hot means something wrong with the devices including system corruption, if its hardware problem u might want to send to phone shop for diagnose,, if its software, try flash stock rom.. sees if its boot and showed up boot image...
i hope it doesnt have hardware damage since just a 2feet drop,, nevertheless the digitizer screen
Click to expand...
Click to collapse
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
Samarth_17 said:
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
Click to expand...
Click to collapse
If by can't boot into bootloader you mean all you see is a black screen. Well that pretty much confirms that at least the screen needs to be replaced. Get it replaced and when testing it you'll find out if there's anything else wrong (hardware wise) with your Nexus 5. Cheers.
Samarth_17 said:
I cant get into bootloader so i cant flash a factory image, there is no haptic feedback too. So i guess its a hardware problem.. the phone has cooled now. But it was extremely hot for an hour. I guess the battery ran out.
Click to expand...
Click to collapse
owh, thats hard.. hope u can get it repaired...
ImranMuhdNajib said:
If by can't boot into bootloader you mean all you see is a black screen. Well that pretty much confirms that at least the screen needs to be replaced. Get it replaced and when testing it you'll find out if there's anything else wrong (hardware wise) with your Nexus 5. Cheers.
Click to expand...
Click to collapse
Yes , but if it was the screen, atleast i would've got some response from the phone, such as the charging light or atleast i would've been detected on my pc. Oh well, anyways ill have to get it repaired.
syahazu said:
owh, thats hard.. hope u can get it repaired...
Click to expand...
Click to collapse
Yea bro...
Hopefully, it is something simple like some connections came loose from the drop.
wangdaning said:
Hopefully, it is something simple like some connections came loose from the drop.
Click to expand...
Click to collapse
Nope. i got it checked and its the whole motherboard. Now i got to buy a new phone. Still confused how a 2 feet drop did this..
I can say that the body can't holds up that figure impact, our n5 is a whole plastics haha... My fri3nds n5 dropped his at 5 feet from his bare hands on a carpet, guess what, screen broken and its frame gone loose,,, wow, nice build.... However nexus 5 rocks !!!!
I recommend removing the back cover and checking for loose or damaged connections. Also, remove and re-attached each connections and try to boot the phone.

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