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Hey all,
I charged my newly Sensation for a whole 24 hours. At the beginning the red LED was on, and it changed after a while to a green light, as it suppose to be.
I was out for couple of hours, and when I came back- the phone won't turn on.
The screen is (sometimes) turned on, and it like screen-black and not off-black. I tried to pull out the battery, and it didn't helped.
None of my computers recognize the device, and the little LED don't light up if it connected to charger nor to the USB.
Is there anyway I can do reset?
What can I do?
(I really can't get it replaced, I bought it from Negri, and I don't live in the USA.. )
Thanks!
try holding the volume rocker down button while pressing the power button, see if anything happens.
I tried, and it didn't helped.
Try this: take the battery out. While holding volume down and power, put the battery back in. This is something from SGS, but maybe it will work.
Swyped from my HTC Sensation
Nope..
(Can Sensation turn on without it's back case?)
I there anyway I can restore to factory settings using a computer or so?
rlbaris said:
Nope..
(Can Sensation turn on without it's back case?)
I there anyway I can restore to factory settings using a computer or so?
Click to expand...
Click to collapse
I think this won't help, it looks like a hardware problem, motherboard failure, I'm not 100% sure though, may be some of the more experienced guys here can help.
reckoner_85 said:
I think this won't help, it looks like a hardware problem, motherboard failure, I'm not 100% sure though, may be some of the more experienced guys here can help.
Click to expand...
Click to collapse
That's what I was afraid of.
How can I know if that included with my warranty?
I had this same problem with my first sensation and all i did was take the battery out then hold just the power button and put the battery back in. Like I said "first sensation" it had other problems too.
hope this helps
schnem said:
I had this same problem with my first sensation and all i did was take the battery out then hold the just the power button and put the battery back in. Like I said "first sensation" it had other problems too.
hope this helps
Click to expand...
Click to collapse
Well, that didn't work either.
Altho, I must say that knowing that someone else had a situation like that, does help.
Thanks!
Arrrrggg....
Changing the phone now will be a pain in the **..
I'll have to send it back to US, and wish they will replace it for me?
Anyone know what's HTC warranty policy?
HTC gives global warranty to every unit, or it's depends on the reseller?
Thanks..
Whilst I can't help you with the warranty, an email to HTC will tell you exactly what's what.
What I can share with you is that it seems a complete hardware failure has happened on more than just a few isolated examples of the handset.
My first one crashed when pairing bluetooth, I pulled the battery, and from that point, it wouldn't do a thing. No power, no USB recognising on the PC or anything. I went back to my carrier, and they replaced it directly for me.
I can tell you that there are more than just a few of us who have experienced this problem... what causes it - who knows... there is rumour at the moment about a build-up of static causing the touch-screen to fail - if that static goes in the wrong direction... it could easily fry your phone.
My advice - keep it physically 'stock - don't put any covers or anything on, to minimise the build-up of static - JUST IN CASE this is the issue.
Thanks niddnet,
It is good to know it not necessarily my fault.
Is it common that new phones have problems like that? I must say it's really shocking. Phone dies in a middle of BT pairing!? Weird.
as said above. my 4 soft buttons backlight are always on even when i shut off the phone.
im using arhd 6.8.0. when phone is off, a dim light is shown in the soft buttons. when i first installed the rom its very smooth. i tried hard resetting the phone but it still doesnt fix the problem.
its very annoying as it drains the battery even when phone is off. sometimes the backlight flickers adjusting the intensity of the light. help pls. thanks
rainversion13 said:
as said above. my 4 soft buttons backlight are always on even when i shut off the phone.
im using arhd 6.8.0. when phone is off, a dim light is shown in the soft buttons. when i first installed the rom its very smooth. i tried hard resetting the phone but it still doesnt fix the problem.
its very annoying as it drains the battery even when phone is off. sometimes the backlight flickers adjusting the intensity of the light. help pls. thanks
Click to expand...
Click to collapse
wats yo kernel? n hboot version n status?
------------------------------------------------
PRESS THE PRETTY "THANKS" BUTTON IF I HELPED
Sent from a shaked up HTC Sensation XE using xda premium
ashkan-khatar said:
wats yo kernel? n hboot version n status?
------------------------------------------------
PRESS THE PRETTY "THANKS" BUTTON IF I HELPED
Sent from a shaked up HTC Sensation XE using xda premium
Click to expand...
Click to collapse
im using sebastianFM kernel and 1.27 hboot. do you think if i backup to official ics, would it fix the problem.
help pls. thanks
up
rainversion13 said:
im using sebastianFM kernel and 1.27 hboot. do you think if i backup to official ics, would it fix the problem.
help pls. thanks
Click to expand...
Click to collapse
actually try a different kernel
see how it goes
but do first a nandroid backup just in case
rzr86 said:
actually try a different kernel
see how it goes
but do first a nandroid backup just in case
Click to expand...
Click to collapse
ok ill try that. but here's the thing. whatever app i use to turn off the backlight of the soft keys. it only dims it to the lowest level and doesnt completely turn it off.
when you look at your phone in a different angle, you can still see a very small light emitting in the soft keys part even when you shut off the phone. i tried reinserting the battery hut it doesnt fix the problem.
rainversion13 said:
ok ill try that. but here's the thing. whatever app i use to turn off the backlight of the soft keys. it only dims it to the lowest level and doesnt completely turn it off.
when you look at your phone in a different angle, you can still see a very small light emitting in the soft keys part even when you shut off the phone. i tried reinserting the battery hut it doesnt fix the problem.
Click to expand...
Click to collapse
Make a backup, do a full wipe in recovery, and reinstall the ROM you want fresh. If the propblem goes away then something is just screwy in your current ROm install and you may just have to set up a fresh install of it.
Skipjacks said:
Make a backup, do a full wipe in recovery, and reinstall the ROM you want fresh. If the propblem goes away then something is just screwy in your current ROm install and you may just have to set up a fresh install of it.
Click to expand...
Click to collapse
i hope your right that its just a rom problem because sometimes out of nowhere, all of a sudden when i shut off the phone, the backlights were completely gone(which is what i want to happen).
I'll post the results later. thanks.
by the way, when i used cpu spy it doesnt turn into deep sleep when the screen is off even if there is no apps running.
i left the phone for 6 hours screen off and charging. and only 8 minutes it turn into deep sleep state. the other remaining comes from my lowest speed which is 384. so im joping its just a rom problem.
rainversion13 said:
by the way, when i used cpu spy it doesnt turn into deep sleep when the screen is off even if there is no apps running.
i left the phone for 6 hours screen off and charging. and only 8 minutes it turn into deep sleep state. the other remaining comes from my lowest speed which is 384. so im joping its just a rom problem.
Click to expand...
Click to collapse
update! i tried installing another rom. it fixes one thing. when the phone is shut off, the backlight is completely gone. but when the phone is in sleep mode, it still has a very dim backlight on the 4 soft buttons. what seems to be the problem?
need help pls. anyone experiencing this same annoying issue?
rainversion13 said:
update! i tried installing another rom. it fixes one thing. when the phone is shut off, the backlight is completely gone. but when the phone is in sleep mode, it still has a very dim backlight on the 4 soft buttons. what seems to be the problem?
need help pls. anyone experiencing this same annoying issue?
Click to expand...
Click to collapse
Wait a minute...when you said the backlight stays on even when you shut off the phone I thought you meant like when you turn the screen off. Do you mean when you physically power off the device?
That's really screwy. If so, something is really REALLY messed up.
Try the following 3 things in this order from easiest to hardest.
1) Remove the SD card. Reboot the phone. See if the problem persists. If it goes away without the SD card, copy your files to a computer, format the SD card, and copy your files back. I give this a 10% chance of working but its quick to test it so why not try?
2) Do a full wipe. Flash a bone stock Sense ROM. Seen if the problem goes away. If it does, wipe again and install whatever you want.
3) Run a full ruu and return to completely stock. If the problem is still there your hardware is broken. If the problem goes away you will have to restart the rooting process. You will have to redo s off, redo superuser, etc. Then flat whatever ROM you want.
Try doing an full ruu back to bone stock. Reroot, and start over with a new ROM. You will have to go through the whole s off process again. But it might fix this. And form the sound of it you have somehow borked things that shouldn't have ever been touched.
Sent from my GT-P5110 using xda app-developers app
Skipjacks said:
Wait a minute...when you said the backlight stays on even when you shut off the phone I thought you meant like when you turn the screen off. Do you mean when you physically power off the device?
That's really screwy. If so, something is really REALLY messed up.
Try the following 3 things in this order from easiest to hardest.
1) Remove the SD card. Reboot the phone. See if the problem persists. If it goes away without the SD card, copy your files to a computer, format the SD card, and copy your files back. I give this a 10% chance of working but its quick to test it so why not try?
2) Do a full wipe. Flash a bone stock Sense ROM. Seen if the problem goes away. If it does, wipe again and install whatever you want.
3) Run a full ruu and return to completely stock. If the problem is still there your hardware is broken. If the problem goes away you will have to restart the rooting process. You will have to redo s off, redo superuser, etc. Then flat whatever ROM you want.
Try doing an full ruu back to bone stock. Reroot, and start over with a new ROM. You will have to go through the whole s off process again. But it might fix this. And form the sound of it you have somehow borked things that shouldn't have ever been touched.
Sent from my GT-P5110 using xda app-developers app
Click to expand...
Click to collapse
Well, when the phone is off, the backlight is already gone. So its ok now. The CPU spy also states that when I turn my screen off, it turns into deep sleep. That one is fixed too. But when I charge the phone and let my screen off, it doesn't go into deep sleep but it consumes the least frequency of the processor which is 192mhz I don't know if that is normal.
I think I have a hardware problem since I sent my phone to replace its microphone flex which includes the lights coming from the buttons. I'll try to send it back to the center since it still has warranty.
Thanks. I'll update you.
rainversion13 said:
Well, when the phone is off, the backlight is already gone. So its ok now. The CPU spy also states that when I turn my screen off, it turns into deep sleep. That one is fixed too. But when I charge the phone and let my screen off, it doesn't go into deep sleep but it consumes the least frequency of the processor which is 192mhz I don't know if that is normal.
I think I have a hardware problem since I sent my phone to replace its microphone flex which includes the lights coming from the buttons. I'll try to send it back to the center since it still has warranty.
Thanks. I'll update you.
Click to expand...
Click to collapse
Any update on this issue? My wife's phone has many screen problems, but one of the primary symptoms is that the backlight is almost always on in the lower left corner, even after removing the battery and reinserting it, before booting. When I charge it, the backlight gets brighter and I see dark pixelation across the screen. At times the screen has crapped out completely, and it usually appears dark, has some light flickering, blotching, and vertical lines. I'm wondering whether this is an LCD/backlight issue at all or another hardware issue. Don't want to buy an LCD if that won't fix anything. Some LCD/digitizer assemblies have a mic cable, though, so I'm curious about what you found out about that. Thanks
My nexus 5's power button became unresponsive and when pressed, wouldn't lock the screen but instead bring up the power down menu. It then turned off and when i tried to turn it back on, it would go into the boot animation, then turn off again, then turn back on and do the boot animation then turn off. I am able to get to recovery but as soon as i get there, it selects the first action. I'm assuming this could be a hardware problem associated with the power button.
The phone is currently connected to the charger, but the Google screen just flashes on and then off. Any advice is appreciated greatly, as i would like my phone to be usable soon.
EDIT: Forgot to mention my phone is unlocked and rooted, but running stock AOSP with Xposed Framework
harryblatch said:
My nexus 5's power button became unresponsive and when pressed, wouldn't lock the screen but instead bring up the power down menu. It then turned off and when i tried to turn it back on, it would go into the boot animation, then turn off again, then turn back on and do the boot animation then turn off. I am able to get to recovery but as soon as i get there, it selects the first action. I'm assuming this could be a hardware problem associated with the power button.
The phone is currently connected to the charger, but the Google screen just flashes on and then off. Any advice is appreciated greatly, as i would like my phone to be usable soon.
Click to expand...
Click to collapse
Remove your case (if any). Press and move the button which is probably blocked.
I doubt you can do something with a power button always pressed so if it's still the same you need a RMA...
Primokorn said:
Remove your case (if any). Press and move the button which is probably blocked.
I doubt you can do something with a power button always pressed so if it's still the same you need a RMA...
Click to expand...
Click to collapse
I have tried removing the case, but still have the same issue. It seems to be that the power button is faulty and is constantly being pressed, although when i press it i can here the click sound, so the button isnt jammed in. I've had the phone for 6+ months now, and havent had the phone in a situation where it could be in contact with water or small debris for a few days, so I don't really have any idea what could have caused the issue.
harryblatch said:
I have tried removing the case, but still have the same issue. It seems to be that the power button is faulty and is constantly being pressed, although when i press it i can here the click sound, so the button isnt jammed in. I've had the phone for 6+ months now, and havent had the phone in a situation where it could be in contact with water or small debris for a few days, so I don't really have any idea what could have caused the issue.
Click to expand...
Click to collapse
Sometimes the root cause is less important than the resolution. Contact Google / LG for repair
rootSU said:
Sometimes the root cause is less important than the resolution. Contact Google / LG for repair
Click to expand...
Click to collapse
I have sent LG an email regarding the issue. I'm hoping that this can be easily fixed, and with the unlocked bootloader i'm not sure that the warranty is still void.
harryblatch said:
I have sent LG an email regarding the issue. I'm hoping that this can be easily fixed, and with the unlocked bootloader i'm not sure that the warranty is still void.
Click to expand...
Click to collapse
If they cannot prove unlocking the bootloader caused the fault, I see no reason for them to void the warranty.
rootSU said:
If they cannot prove unlocking the bootloader caused the fault, I see no reason for them to void the warranty.
Click to expand...
Click to collapse
Good point. I was thinking that this would be a hardware issue rather than a software issue.
Mine decided to start doing this last night. I have the battery cover off, and am trying to figure it out, but no luck just yet. I'm rooted and unlocked with a flashed kernel and rom. This.... could suck.
I'm experiencing the same problem.
http://forum.xda-developers.com/google-nexus-5/help/nexus-5-boot-loop-google-logo-t2797162
its very closely related to power button failure.
I hope the hardware faults are due to manufacturing defects and will be covered by your warranty.
unlocked and rooted doesn't matter.
from where did you bought the device, Play store?
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Snow_fox said:
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Click to expand...
Click to collapse
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Is the power button stuck by any chance?
Primokorn said:
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Click to expand...
Click to collapse
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
dicecuber said:
Is the power button stuck by any chance?
Click to expand...
Click to collapse
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Snow_fox said:
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Click to expand...
Click to collapse
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Snow_fox said:
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Click to expand...
Click to collapse
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
simonarturo said:
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
Click to expand...
Click to collapse
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Snow_fox said:
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Click to expand...
Click to collapse
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
mazubo said:
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
Click to expand...
Click to collapse
Well someone mentioned maybe trying to clean it out somehow. I tried canned air and that didn't do anything so I formed a seal over the button using my mouth and then proceeded to exhale. It has yet to give me any trouble since then.
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Snow_fox said:
I formed a seal over the button using my mouth and then proceeded to exhale.
Click to expand...
Click to collapse
Sounds sexual
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
aaargh777 said:
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Click to expand...
Click to collapse
Pressing on the area between the camera and the on switch seems to help a lot of people it didn't seems ot have much of an effect for me. While my phone hasn't given me issues since shortly after I posted this thread I'm kinda worried I'm one drop away from the issue coming back
dicecuber said:
Sounds sexual
Click to expand...
Click to collapse
No way to avoid it sounding that way I fear.
fwayfarer said:
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
Click to expand...
Click to collapse
Would this allow me to repair it?
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
fwayfarer said:
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
Click to expand...
Click to collapse
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Weirdly enough, my power button works flawlessly on 5 and 5.1. Red 32gb from the google play store. I've opened the case multiple times and put Arctic silver knockoff heat compound in sloppily and without regard, no issues other than sprint screwing up their spark LTE rollout.
Blacksmith5 said:
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Click to expand...
Click to collapse
Sorry, I disagree. While some instances might be related to software, it has been proven that there is in fact a problem with the physical button getting stuck on Nexus 5 phones. You can check it online and will find lots of hits and even YouTube videos, most of them around the time before lollipop.
Best way to check whether it is software or hardware is to press the volume down key when your phone reboots by itself. If it takes you to the recovery, you can bet your cat that it is not lollipop's fault
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
techinv said:
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
Click to expand...
Click to collapse
You will need to troubleshoot this the old-fashioned way. Have you installed any updates, apps, mods or anything recently?
Best case scenario would be that you flash a stock image without restoring apps, kernel or any mods. Run the phone for some time, couple of days or so, and be on the lookout for power downs or reboots. After that, you can try adding a few apps at a time and keep checking. If the phone reboots even with a clean factory image, then I'd have to say the hardware is faulty. Could be the power button, could be something else.
Try it out and let us know
Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Pyttar said:
Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Click to expand...
Click to collapse
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
humzaahmed155 said:
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
Click to expand...
Click to collapse
Well... It's been like three years since I bought it, so I guess the warranty is over...
And if I want to disable it, I will have to do it manually and disconnecting it of the motherboard, am I wrong? I guess I'll either have to live with this problem or buy a new phone... Today it's not my lucky day! Hahahaha
Anyway, thanks for your reply!!
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
audit13 said:
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
Click to expand...
Click to collapse
Yes, that's true, I've found a lot of people over the Internet with the same problem.
By the way, I could finally solve my problem; after searching for a while, I found a YouTube video that showed a peculiar way of solving it... And it actually worked!
Well, it looks like I cannot put the link because I'm under 10 posts :cyclops:
Well, here's the video code if anyone is interested: _QpSSCifxAw
The Internet is amazing! Hahahahahahah
Thanks for your replies!
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
audit13 said:
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
Click to expand...
Click to collapse
Yep, exactly!
Like the video said, I bumped my phone a little bit because the power button was kinda stuck inside the phone, and that really worked...
I was amazed! And I'm so happy it worked! No need of having it replaced. [emoji16]
Sent from my Nexus 5 using Tapatalk
How did you do that?
spacecaptain said:
How did you do that?
Click to expand...
Click to collapse
Just hit the phone into your hand so the power button gets unstuck.
You can see the video I mentioned above for a clarifying idea on how to do it.
Sent from my Nexus 5 using Tapatalk