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Recently my S710 developed an annoying habit of having its screen randomly go black. It's not that the screen actually goes off, since there is still a back light and you can still see very faint image of what should be on screen if you look at it from a certain angle, but not enough for it to be useable.
It started happening after I flashed my rom to Gonzo's Mona Lisa, but I think that's more coincidence than anything else, since it happens with all the ROMs I've tried.
It's not a constant thing, either. It doesn't happen when I do anything in particular. I have noticed, weirdly, that when it does happen while I'm trying to write a text message, turning on caps makes the screen visible. As soon as I press anything else, it goes blank again. I usually just have to wait for it to return by itself. This is, as you can imagine, pretty annoying when you're trying to write messages.
I hate to think this, but reckon it's a hardware problem? I am really loathe to send it in for repair, I'm sure it will cost a fortune.
Hi i got the same trouble,
it became too anoying to use the phone
but the only solution is to bring it back to repair center because they have to change the mainboard and then you get an new IMEI number too.
hope you still have a warranty of the cellphone on it because it's almost the price of the phone if you wanna to be fixed the problem.
LiquidAx
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
networkguy said:
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
Click to expand...
Click to collapse
No dont know even "Mesh" so i m sure it was because the hardware, so decided after 2 month of having the problem to bring it back to the store and there they send it to a repair services after 4 weeks i got it back with a new front cover and new lcd module but the problem was still there and i had to wait another 4 weeks to get it back from the repair service and then like i said in my first post i got a new mainboard with a fresh new IMEI Now i m back with a new phone but i waited 8 weeks
so i dont think it's because a software . Because i tested 2 month before sending it to fix the problem (with warranty )
LiquidAx
Hm, How long is warranty? A year? In that case, I do have a warranty. Sounds like this is gonna be a rollercoaster ride, especially considering how reluctant people in my country are to do anything without trying to make it seem like it was your fault.
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
frauhottelmann said:
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
Click to expand...
Click to collapse
Yes you have to restaure the original flash, and the warranty is 2 year because mine it had 1 year and 3 month old when i to it to the repair service
for the problem they can not fix it in another way i m sure of that so i guess it's not your fault at all or you have to ask a new one
hope you will go ASAP to the repair service
LiquidAx
Oh, I have flashed back to an original HTC rom just out of curiousity that it might fix it . Thanks, I'm sure I'm on a pretty big mission here.
Hey guys. I am wondering if I should get a replacement for my G1. I payed $430 , i love the phone! I rooted it ,thanks to the awsome work of XDA developers!!!Thank you very much! I just got a free battery from T-Mobile , but the cricks from the screen and the loosiness is making me replace it. The only thing is that i won`t get a new phone since im using the 90 day warranty. It will be refurbished... What do you guys think? If I send my back , will the notice that i has been rooted, eventhough i`ll flash to normal rc33 Image ?
Don't do it. The creak can be fixed by trimming a simple piece of plastic. You'd better not risk getting an even more faulty phone. Search for the solution.
jojo_angelov said:
... I just got a free battery from T-Mobile ...
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Click to collapse
How did you get a free new battery? I want one too.
But ther rep says that if its not working as i want, i can replace it again. I don`t want to do it my self... My friends phone is not like that, and he have had the phone for longer.. I dunno....grrr...
Btw i just called tmobile and told them that my batter sux, otherwise i love the phone. Told them that i tried everything , from turning gps off and stuff and i still get 3-4 hours which is true... so they said that im in the 90 days warranty so they will send me a new battery and i don`t have to send my old one back wow..
Just get a replacement. Why put up with the hassle of fixing it yourself if you can just get it replaced?
idk, i would say keep your phone, i have always had issues with refurbished replacements, when i was with AT&T and my tilt stopped working they ended up sending me 6 different replacements, all but one were faulty on arrival, the one that wasn't i ended up making faulty cause Hard-SPL wouldn't install. imo it would be better to deal with a minor inconvenience than to get a refurbished phone and be screwed repeatedly till you get one that works
i just say that the phone goes for 200$ refurbished on the net... I payed 430$ , no way doing that... if they were to give me a new one i would accept it
I changed my phone because of this problem, but the other phone ended up with this problem within a few weeks. Not worth the hassle and the noise can be fixed by cutting some plastic away, google for more info.
Hi,
I just bought used HTC touch pro and have problem with it. It doesn't want to load windows, I switch it on it shows gray screen hangs for 20 seconds and restarts again, please help me I don't know how can I solve the problem, battery is charged!!!!
Please respond me ASAP!
Thanks you
I bought it from Ebay now I need to understand send it back to seller or problem can be solved via flashing. I'm new in this area, it my first PDA phone please help!
You should contact the seller. If they sold the phone as working, then send it back. If they sold the phone as not working properly or for spares/repair then you will be wanting to read the wiki & flashing guides (in the Raphael ROM developement section).
Thanks Beeble for response, the problem is they sold it as "great working condition" , another problem is they ship only in US, I told them to send it to my friend who lives in US, now he contacted me and told that it shows gray screen on startup and restarts after 20 seconds, so I'm trying to understand tell him to end back or you may help me or advice how to solve possible software problem
Thanks again
my friend just told me that now it detects wifi network and asks to which one connect but neither touch screen and buttons is not working. He tried to boot with reset and center button pressed he said now it doesn't switched off even with power button.
Please advice something, it is very important for me.
Tell your friend to send it back if the phone was suppose to be sold in working condition as in all functions of the phone are in working order
I guess I will do so. What do you think, it is a hardware or software problem ?
Its not possible to troubleshoot it from the information given. It *sounds* like a hardware problem, but without seeing the phone, and without (please dont take offence) someone with some technical view who knows what the phone is supposed to do it really isnt possible to be sure. Maybe the seller will get it back, do a hard reset & it'll be fine. BUT unless they want you to do it - DONT do anything. If you (or your friend) starts to play with the software the seller may claim any problems were the result of your "tinkering".
Simply contact the seller telling them the problem, ask if there is anything they would like you to try yourself, if not - or if those actions fail - simply send it back.
Hi everybody. I'm new to this forum also not native english speaker so please forgive me if I do any mistake or grammar error. Anyway, I have a Galaxy S2 Skyrocket, the At&t model. I live on Europe so I use it as a unlocked sim phone. I have it for more than a year and It was performing good, no problems at all. But recently, I just put it out from my pocket to see the time, and it was off. It was doing good 5 minutes before. Tried to turn it on, it didn't. Pulled out the battery couple of times, still didn't turn on. So when I went home I put it on charger to see what happen, with and without battery on, no reaction at all. Tried to boot into recovery and download mode, still nothing. I heard about water damage but I can assure this is not the problem. So I went to a local phone repairer and it told me something about an internal part, something like 'memory chip' (I don't know if this is the exact word to call it in english) It would cost me about 40$ to repair it and I don't know if it's worth since the phone is a lot old now also I can't be sure how much it would resist or if this problem would happen again in no time. So I would appreciate if somebody would know anything about this problem and may help me to know a bi more cuz I don't want to rush and do it. Thanks.
For about a month now my Honor 8 will only charge when powered off. The rest of the time it doesn't recognize when a USB is connected. (I've tired three different cords)
I just discovered in the setting, it is permanently set to reverse charging and won't let me select any other option other than reverse charging.
Factory reset has changed nothing
Easiest option is to contact huawei support and get a replacement. Unless you try flashing stock rom again
I also would get the charger replaced alone with the phone.. May be the charger at fault and the phones gone into some. Kind of protection mode...
Same problem
beaverbanker said:
For about a month now my Honor 8 will only charge when powered off. The rest of the time it doesn't recognize when a USB is connected. (I've tired three different cords)
I just discovered in the setting, it is permanently set to reverse charging and won't let me select any other option other than reverse charging.
Factory reset has changed nothing
Click to expand...
Click to collapse
Hey, did the issue get resolved for you? I am also facing the same problem.
Having the same issue with my honor 8. Anyone found a fix for this reverse charging issue?
Sent from my LG-H990 using XDA-Developers Legacy app
Yes. I use the stock charger only. Mine will return to normal when i reboot the phone or if i plug in the charger. But the reverse charging status will again activate after couple of hours.
Sent from my LG-H990 using XDA-Developers Legacy app
Anyone ever find a solution to this nightmare? It hit my Honor 8 about a week ago and I'm so mad at Honor. I had to go out and purchase a new phone because it was hit and miss whether it was going to take a charge or not. I assume I'll have to send mine in under warranty but was really hoping someone found a way to fix this software issue so I could just return my Moto Z Play. I'm happy of course that mine is still under warranty but seriously, who can send their phone in and then go without for who knows how long honor will keep it. They left me no choice so it seems this is quite common. That being said, honor should automatically send out a new replacement device and only then should we send our defected software phone in to them. Anyone please let me know if you have found a fix for this before I jump through hoops to send my device off for warranty. Thanks.
This is now a common old thing
Dconn1975 said:
Anyone ever find a solution to this nightmare? It hit my Honor 8 about a week ago and I'm so mad at Honor. I had to go out and purchase a new phone because it was hit and miss whether it was going to take a charge or not. I assume I'll have to send mine in under warranty but was really hoping someone found a way to fix this software issue so I could just return my Moto Z Play. I'm happy of course that mine is still under warranty but seriously, who can send their phone in and then go without for who knows how long honor will keep it. They left me no choice so it seems this is quite common. That being said, honor should automatically send out a new replacement device and only then should we send our defected software phone in to them. Anyone please let me know if you have found a fix for this before I jump through hoops to send my device off for warranty. Thanks.
Click to expand...
Click to collapse
Hii
I think you should not wait and loose evan more of your warranty period
Becouse it is now several months old thread and nobody found and solution
Let us know what thay told you and if you got an replacement for the phone at all
That way you could also help someone with some issues too
:highfive:
I do plan to return mine to Huawei Honor and I believe they are located in Texas. I'm located in Mississippi so I'm not that far from them. I have no clue as to how long they will keep it but I will indeed report back to this thread with what ever they end up doing for me on my device. They want a picture of my receipt too along with several pics of the phone. I have no problem giving the pics of the phone but I don't know where even to begin looking for my receipt. They should be able to use the IEMI number and track the when the day it went in use and there is their receipt proof of the day I purchased it. Hopefully this company will take care of me but I'm already out $400 dollars. There isn't really anything they can do now to replace my money and totally win my 100 percent loyalty back. Before this every piece of mobile tech I owned was Huawei. Not anymore bc I use Moto Z Play now because they would not send me out a replacement after I told them I cannot go without a phone.
Hii @Dconn1975
Just one thing..take some pictures and also some of the screenshots for yourself too
Couse I just few days ago had been reading that one Honor 8 owner send it to the service..
And they had told him that thay took apart the phone and found out that it had been in some kind of water
couse after opening the phone there was a green spot coused by water on the motherboard
And they did not change the phone for him
The owner knew it can not be that way so he got the phone back and than let his friend
disassemble the phone.. they did not found anything on the motherboard what they did tell him
So long story short they also lied to him and did not give him any replace
He is now here on xda asking what to do now..
So be carefull .. take some pictures of the phone.. evan some screenshots..
Just in case they come up with something and saying you void your warranty and
they wont replace your phone...
Good luck
Still no DIY fix for this issue? Sigh. Honor 8 will be my first and last Huawei phone. Won't buy this huawei **** anymore
Sent from my LG-H990 using XDA-Developers Legacy app
Yeah as much I have praised honor Huawei I now am done. I have to send mine back as they won't send me a replacement and who in this entire world can seriously now go without a phone. I've even won contests and free cell phones on Android central for my articles on EMUI. That's a shame too. I absolutely love EMUI and personally I do not in any way think it's anything like Android. The entire feel and experience is just that different. EMUI is 10 times smoother than Android and it's not choppy nor sticky. It has zero lag time and it can easily or could be branded as a third mobile tech software choice in addition to Android and IOS. To be honest since I went out and bought a Moto Z Play, I even doubt I'll bother sending mine in after reading the after sales stuff that Huawei does not stand behind. Plus they've cost me $399 so I'm super angry and I may have won some article contests but I can do that with another company too. I'll miss EMUI no doubt but not from what I read their after sales commitment.
Hey guys i found a solution when im not english so sorry for my english but i had the same problem and its was very arasing but i foud a way to fix it
First you go on the menu where its have the option like normal mode reverse and all... Then you click the normal mode and then you plug fast your phone and it will work
Sorry for my english guys but this is my solutions have a great day
Frenchman75 said:
Hey guys i found a solution when im not english so sorry for my english but i had the same problem and its was very arasing but i foud a way to fix it
First you go on the menu where its have the option like normal mode reverse and all... Then you click the normal mode and then you plug fast your phone and it will work
Sorry for my english guys but this is my solutions have a great day
Click to expand...
Click to collapse
English is OK. You do it every time when you charge it? Or does it fix the problem forever?
0mrwhatsupguy0 said:
English is OK. You do it every time when you charge it? Or does it fix the problem forever?
Click to expand...
Click to collapse
hum no you have to do it every time but atleast you don t have to power off your phone
Hello everyone, I have the same problem. I can charge my device by choosing charge only option and connecting the USB cable just after.
If you look at the menu showed in the notification bar it is similar to the menu option, something like USB configuration, in the developer settings. If you don't see the developer settings you have to activate them. But it is not the same menu, there is no reverse charge option. Could it be a hidden menu?
I have tried to delete the settings app data, but it hasn't helped.
Hope it could help someone to solve this issue.
usb reverse charging flickering
Im having problem with usb icon for charging is flickering. When i swipe notification screen down and tap on the notification of it it says reverse charging. When i connect charger it is ok. but when no usb cable it keeps flickering. Is there an app that disables usb entirely? The usb connector is clean and i got my honor 8 about 10 months and it started like week ago. Maybe an update to emui?. If we could just block reverse charging option that would be great.
Here is a video of it:
.ww. uschovna .cz/en/zasilka/MDUEC76ISGUW6SJ4-MEW/
Please help, what should i do?
OP here:
So I never figured out a fix for this. I contacted Honor they were going to warranty my phone, but I had to mail it to the warranty center from a US address ( I live in Canada). So I contacted my retailer Newegg and they were awesome to deal with. I sent them my old phone (they covered shipping) and they mailed me a new one. So if this happens, I think warranty is your only option.
beaverbanker said:
OP here:
So I never figured out a fix for this. I contacted Honor they were going to warranty my phone, but I had to mail it to the warranty center from a US address ( I live in Canada). So I contacted my retailer Newegg and they were awesome to deal with. I sent them my old phone (they covered shipping) and they mailed me a new one. So if this happens, I think warranty is your only option.
Click to expand...
Click to collapse
So. Did the phone reach you ?
om3bm said:
Hello everyone, I have the same problem. I can charge my device by choosing charge only option and connecting the USB cable just after.
If you look at the menu showed in the notification bar it is similar to the menu option, something like USB configuration, in the developer settings. If you don't see the developer settings you have to activate them. But it is not the same menu, there is no reverse charge option. Could it be a hidden menu?
I have tried to delete the settings app data, but it hasn't helped.
Hope it could help someone to solve this issue.
Click to expand...
Click to collapse
Thanks it does work. But this such an annoying . Tho Good to know its not a hardware defect.