2 bars everywhere LTE or 3g - Nexus 5 Q&A, Help & Troubleshooting

Just bought this phone from T-Mobile and I'm getting barely 2 bars just like my vzw s4. Doesn't matter if its LTE or not either. Could it be the phone or my apartment?
I get almost full 4g bars on my vzw s4 and this one is around 3 or 4 4g bars everywhere else but my apartment.
So frustrated as I have no home phone and need a phone that works at home.
Sent from my Nexus 5 using XDA Premium 4 mobile app

sevron said:
Just bought this phone from T-Mobile and I'm getting barely 2 bars just like my vzw s4. Doesn't matter if its LTE or not either. Could it be the phone or my apartment?
I get almost full 4g bars on my vzw s4 and this one is around 3 or 4 4g bars everywhere else but my apartment.
So frustrated as I have no home phone and need a phone that works at home.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
Is it better just outside your apartment? If so it could be the building construction blocking the signal (I've been in buildings like that). If its the same just outside, then you are not in a strong signal area. Having said that 2 bars should be enough signal for calls and data, I can usually make calls and get data with only 1 bar on.

My apartment building materials kill all cell signals, no one gets more than 2 bars in my apartment. I get 1 bar occasionally 2 on T-Mobile and I get 5 Mbps down perfectly usable.
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 12:26 AM ---------- Previous post was at 12:24 AM ----------
Phone works perfectly fine even on 1 bar.
Sent from my Nexus 5 using xda app-developers app

Verizon phone and Tmobile phone (got 14 days to return the Tmobile if it doesn't work better than VZW does). Inside the apartment, if I'm near the side of the place near a window I get 1 bar if that. I have to constantly move around in the window area to keep the signal going. Same for Verizon. I step outside and I get a max of 2 bars anywhere around the apartment building. It's more like 1 bars, sometimes 2. That's with Verizon as well. Tmobile doesn't even get 4g out here when they actually told me yea, they saw they had 4g coverage out here. Verizon is at least 4g, but with 1 bar. So Tmobile flat out lied about having 4g in my area.
I really love the Nexus 5, but if I can't use it on Tmobile because of signal issues I'm just going to cancel it and return the phone. Figured I'd do a test run with their version just to see how well it worked before shelling out the $400 for the Google Play phone.
Just walked around the apartment doing another test with both devices and I don't even have 1 bar on Verizon, or if I do it's so small you can't notice it on the signal icon. And no service at all on tmobile. Sucks because I really want to keep the Nexus 5, love the phone, but if I can't fix this no service issue I'm going to have to get rid of it.

Related

Sprint reception getting worse ?

This week my signal in a formerly decent area has become atrocious.
(I'm in Brooklyn NY)
Has anyone else experience this?
Sent from my Nexus S 4G using XDA Premium App
I've seemed to notice that my 3G signal has been dropping to 1G often on my drive home (from Queens NY to Suffolk County)... maybe Sprints doing some work?
kegacide said:
I've seemed to notice that my 3G signal has been dropping to 1G often on my drive home (from Queens NY to Suffolk County)... maybe Sprints doing some work?
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Yeah, I'm getting a lot of 1X data on my phone right now....used to be strong 3G....
Could be the ridiculous weather we've got ?
grifforama said:
This week my signal in a formerly decent area has become atrocious.
(I'm in Brooklyn NY)
Has anyone else experience this?
Sent from my Nexus S 4G using XDA Premium App
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Its a trend. 1-2 years ago I got 1.5-2 Mbps on average since then its been getting progressively worse on any phone I try.
Sent from my Nexus S 4G using Tapatalk
I was having similar issues in Fairfield County. The Guy at the Sprint store told me they were doing a ton of tower work in the area and it has been causing issues. He said it was suppose to be done by the end of April. We will see.
Sent from my Nexus S 4G using XDA Premium App
I have been experiencing this with whatever phone I've had (Palm Pre, Epic, Nexus) here. It was just FLAKY with the Pre, but the Epic and Nexus recently my 3G has been the pits. It will show I have full bars and my phone will crawl. Called Sprint and they said there is a "outage" in my area and that they were working on it.
My company gives discounts for people on AT&T, and if this keeps up it might be time for a change...........I hate the idea of having tiered data but what's the point of having unlimited usage that I CAN'T USE?
jrdatrackstar said:
I have been experiencing this with whatever phone I've had (Palm Pre, Epic, Nexus) here. It was just FLAKY with the Pre, but the Epic and Nexus recently my 3G has been the pits. It will show I have full bars and my phone will crawl. Called Sprint and they said there is a "outage" in my area and that they were working on it.
My company gives discounts for people on AT&T, and if this keeps up it might be time for a change...........I hate the idea of having tiered data but what's the point of having unlimited usage that I CAN'T USE?
Click to expand...
Click to collapse
If you switch, take a look at TMo. They are great here and their pricing/data plans are good.
ATT speeds are good here too, I have them but am grand fathered into unlimited data. Don't know if I'd recommend them to a new customer.
Sent from my Nexus S 4G using Tapatalk
Yeah I'm in NY as well and have been facing atrocious signal issues. Manhattan works fine including some parts of Queens, but once I head out into Long Island, forget about it, I see my bars drop to one, to none, and sometimes 1x.
Sprint is pushing out the update, just confirmed the release date to be the 25th. Hopefully, this will solve the signal issue that so many of us wishes to be finally resolved.
http://community.sprint.com/baw/com...ns-on-july-25-to-boost-nexus-s-4g-data-speeds
North NJ here and my signal is horrible..... sprint 3g is the worst...i had Verizon b4 i came over to sprint 2 months ago and boy do i regret it...
Same here in Stockton, CA. Been getting weak signal and when I use data it actually looks like my signal drops a bit.
I average speeds of .5 megs. Which is just terrible compared to other carriers.
BTW dont use the speedtest app from the market. Its borked, use a test through the web browser.
Award Tour said:
If you switch, take a look at TMo. They are great here and their pricing/data plans are good.
ATT speeds are good here too, I have them but am grand fathered into unlimited data. Don't know if I'd recommend them to a new customer.
Sent from my Nexus S 4G using Tapatalk
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thanks....but the problem is T-Mobile is going to get gobbled up by AT&T soon so I'd lose that battle either way......
i also hate AT&T because they are against net neutrality (last time I checked), but that's a whole different subject
Not for me Been getting around 2mbps like forever besides outages from towers Going down
Sent from my Nexus S 4G using XDA Premium App
I agree... I live in Clifton, NJ and work in Woodcliff Lake, NJ. At work, I no longer get reception at all unless I'm roaming, when last year I had full signal.
At home, I had to get an Airave because I never have more than half my bars, this also used to be full.
i'm not getting reception at all right now and i normally have full bars inside my house.
On top of that when i do get reception, the white bars never turn green so i can't even call my voicemail WTF
Same for me in san. Diego CA. I hope they get this fixed soon. If not they better refund us the amount of money we paid for they're "premium data plan" that we can't even use.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
To add to it,
In CT I'm in an area with "Good/Fair" coverage, or whatever. I hardly get enough of a data connection at home to load the facebook app.
The past few days, however, I've seen my phone on 1X a lot, and even no service at all for extended periods. But I'm wondering if it's from Sprint or from the latest nightly I just flashed. >_>
akabadnews said:
To add to it,
In CT I'm in an area with "Good/Fair" coverage, or whatever. I hardly get enough of a data connection at home to load the facebook app.
The past few days, however, I've seen my phone on 1X a lot, and even no service at all for extended periods. But I'm wondering if it's from Sprint or from the latest nightly I just flashed. >_>
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I think its sprint cuz I get the same thing while I was on stock,miui, and cm7.
Sent from my CM7 powered Nexus S 4g using XDA Premium App

2g 4g switching

Lately my phone has been switching between 2g and 4g more often. This is when it is literally in the same spot. It can be sitting on my desk and randomly do this. Any ideas?
Mine does that as well even more so If their is a storm brewing outside. I figure it to be some network issue my roommate has tmobile as well and his phone does the same
Mine drives me crazy, just exchanged phone number 1 today for the issue, I live in 4G heaven according to T Mo but at home it switches a lot. When I am out and about and while at work I sit at 4G with 4 bars at home usually I get 2 bars of 4G or 2G, fortunately at home I have wifi so data speeds are not a problem. I called tech support 2 hrs after purchasing my Sensation on Sunday about the issue, tonight when I got home from work I had no signal, wtf? I called tech support again, they immediately put me through to teir 2 tech support who told me to go exchange the phone and SIM. Fired the new one up and bam 4 bars of 4G, drive home turn in and park phone drops to 2 bars 4G, wtf? I will call the store manager, he gave me his cell in case my problem persists, he says he can get an engineer dispatched immediatly to check the tower less than a mile away. Now that's service. As long as when I go out and about I have 4 bars 4G I can live with less at home, no signal, no problem, I can use wifi calling. What a pita to turn back on S off, and reroot and debrand the new one.
I am not as bothered as I would be if I was dealing with AT&T because everyone I have dealt with so far with T Mo are super helpful and nice, they appreciate their customers.
If you go into settings, under Wireless and Network, mobile networks, and change it to WCDMA ONLY this.will force 4_g for you...
Sent from my HTC Sensation 4G using XDA Premium App

T-Mobile cel-fi

Any of you have this?
(I have one and wanted to hear from the group)
How did you get it to work?
(Mine was installed using instructions and followed as one should)
What's your thoughts?
(IMO it just doesn't work)
My signal is like a Gotdamn roller coaster, LTE forget about it, I have to swap to 3g/2g to get signal.
Sometimes I get full service but will lose it a minute or two later.
I frustrates the hell out of me.
Any suggestions?
I have an att account as well I know they offer a booster of their own do any of you have one and your thoughts on it?
Thanks for input guys.
Sent from my Nexus 5 using Tapatalk
What is it? I never heard of it.
Its a tmo signal booster. I have one. I live up on the side of some mountains and get spotty signal. So I called to and asked for a free signal booster and got one two days later. Have to give it back of you cancel service of course. Its very nice. Went from two bars to 5
Sent from my Nexus 5 using XDA Premium 4 mobile app
Swapped unit out and still no go.
Having att to send one out, I believe the att is like sprints airwave.
Sent from my Nexus 5 using Tapatalk
To xtrawho: AT&T and tmobile use similar cellphone frequencies and technologies. So getting an AT&T booster will do nothing for a Sprint signal.
(Sorry I can't quote anybody because xda app crashes every time I try to.)
Sent from my Nexus 5 using xda app-developers app
GGWC808 said:
To xtrawho: AT&T and tmobile use similar cellphone frequencies and technologies. So getting an AT&T booster will do nothing for a Sprint signal.
(Sorry I can't quote anybody because xda app crashes every time I try to.)
Sent from my Nexus 5 using xda app-developers app
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Thanks for the info with tmo and att being GSM and sprint being CDMA/iDEN it should work great.
I'm buckin with ya.
I know this I was saying att uses a booster like the one sprint uses (airwave) tmo uses the old 2 box method instead of the 1 box.
The tmo shiat just isn't cutting it.
Thanks for the reply man.
Sent from my Nexus 5 using Tapatalk
XtraWho said:
Thanks for the info with tmo and att being GSM and sprint being CDMA/iDEN it should work great.
I'm buckin with ya.
I know this I was saying att uses a booster like the one sprint uses (airwave) tmo uses the old 2 box method instead of the 1 box.
The tmo shiat just isn't cutting it.
Thanks for the reply man.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Did the CelFi really help your N5?
I have one, and it seems to do nothing for me... I found one link which suggested that it does not boost LTE... and since my N5 seems to prefer a crap LTE signal to an excellent non-LTE signal, it stays on LTE and makes having the CelFi rather worthless.
Or at least that's the only explanation I can think of. Can anyone confirm?
Hell no! It just collects dust, most worthless POS I've ever used. At least att and sprint offers a real booster.
As far as the LTE forget about it.
Hell I can force 3g only and still see no difference with that POS on for it being off, running signal strength in developer mode it doesn't change one bit.
Tried with N5 and 2 other T-Mobile iphones nothing, no boost at all.
BTW tested on KK and L, pushing 3g only, 2g only and LTE.
You can force by dialing
*#*#4636#*#*
If this is the older 1700/2100Mhz HSPA only booster it is a sucky device. I am swapping mine for the new LTE model.
Here are some tips on getting the old model working. You need to put the window unit in a spot that gets no more than 2 bars(If you get more bars the repeater will lower transmission power). Put the repeater unit as far as possible from the window unit. Window unit should be as high as possible( mine is in the kitchen on top of a cabinet). The repeater unit should be waist high or lower. If the repeater unit shows 6-9 on it's display that is good. Lower or higher is bad. The signal drop you see when using lots of data(ex. Speedtest) is because the booster has limited power output. Repositioning may be needed.
Also if you have 2 or more bars of signal throughout your house you don't need the booster. Your phone will constantly switch between the tower and your booster thus causing disconnects.
Sent from my Nexus 5
How are you getting a newer device? I did not know they offered one
Thanks
Tmonews.com
Great site for T-Mobile news.
T-Mobile announced the new LTE booster last week. $25 deposite. Mine is on the way.
Sent from my Nexus 5

T-Mobile LET Question

I have a nexus 5 and just recently got LTE coverage in my area. I know that LTE is data only so when I make a call it drops LTE coverage and I get HSPA+. However the issue that I am having is that after I hang up the call it stays on HSPA rather than go back to LTE. It has taken anywhere from 2 minutes to 2 hours to regain LTE coverage after making a call. On my girlfriends iPhone on AT&T after making a call her phone regains LTE coverage immediately. Is this normal for T-Mobile ?
I would say it's not normal. I'm on T-Mobile and my N5 goes from HSPA back to LTE almost immediately.
Sent from my Nexus 7 using xda premium
I am having the same issue. I called T-Mobile last night they are going to replace my unit.
Sent from my Nexus 5 using XDA Premium 4 mobile app
ILowry282 said:
I have a nexus 5 and just recently got LTE coverage in my area. I know that LTE is data only so when I make a call it drops LTE coverage and I get HSPA+. However the issue that I am having is that after I hang up the call it stays on HSPA rather than go back to LTE. It has taken anywhere from 2 minutes to 2 hours to regain LTE coverage after making a call. On my girlfriends iPhone on AT&T after making a call her phone regains LTE coverage immediately. Is this normal for T-Mobile ?
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Click to collapse
Does toggling data off then back on fix it? I've never experienced this myself, but I fully recognize that I don't really ever care to know if I'm on hspa or lte, (or even 3g for that matter) and very rarely do I even have the notification bar open to even know if I do. But I suspect it might. I also suspect that if this is indeed an issue, that exchanging your phone won't change anything.
Dude T mobile sucks arse unless you live like directly under a tower. At least in the northwest CT their service is complete garbage. By Tmob. Hello ATT
RoyJ said:
Dude T mobile sucks arse unless you live like directly under a tower. At least in the northwest CT their service is complete garbage. By Tmob. Hello ATT
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PS You're advertising for the wrong cellular company in your profile. It still says you're on Verizon.
Sorry, lol. I really don't have a computer. Just browser on tapatalk lol. Can't edit it from that and I haven't updated my profile since the day I got my N5 and that was only my signature
But in all reality T-Mobile is garbage. They talk the talk but are far from walking the walk. Taking my N5 to ATT for a month lol.
Dude stop generalizing... Been on tmo for a month and a half now in NYC, surrounding environs, SC, CT and coverage has been good. Not great when you're further away from a major city but to say they're complete garbage is very misleading.
sent from my hammerhead
I live outside of Sacramento and T-Mobile coverage is great here. I get 10-15mpbs on HSPA+. 20-30mbps on LTE.

Sprint LTE Issues

So my iPhone 5 would get constant LTE in my house and all around my town, but my Nexus 5 can't seem to pick up any unless I go to some urban area such as San Fran. I did the Global->LTE setting and I got LTE in my house for a second but then it switched back to 3G. Any idea what could be causing this?
Try a prl/profile update and see where that gets you. Every phone pretty much has different results. My HTC one had barely any lte, where my gnex, s4, and nexus 5 get it consistently.
Sent from my Nexus 5 using XDA Premium 4 mobile app
AnonSVN said:
So my iPhone 5 would get constant LTE in my house and all around my town, but my Nexus 5 can't seem to pick up any unless I go to some urban area such as San Fran. I did the Global->LTE setting and I got LTE in my house for a second but then it switched back to 3G. Any idea what could be causing this?
Click to expand...
Click to collapse
Go to settings - More - Mobile networks- Pererred network type select LTE
AnonSVN said:
So my iPhone 5 would get constant LTE in my house and all around my town, but my Nexus 5 can't seem to pick up any unless I go to some urban area such as San Fran. I did the Global->LTE setting and I got LTE in my house for a second but then it switched back to 3G. Any idea what could be causing this?
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http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/

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