T-Mobile LET Question - Nexus 5 Q&A, Help & Troubleshooting

I have a nexus 5 and just recently got LTE coverage in my area. I know that LTE is data only so when I make a call it drops LTE coverage and I get HSPA+. However the issue that I am having is that after I hang up the call it stays on HSPA rather than go back to LTE. It has taken anywhere from 2 minutes to 2 hours to regain LTE coverage after making a call. On my girlfriends iPhone on AT&T after making a call her phone regains LTE coverage immediately. Is this normal for T-Mobile ?

I would say it's not normal. I'm on T-Mobile and my N5 goes from HSPA back to LTE almost immediately.
Sent from my Nexus 7 using xda premium

I am having the same issue. I called T-Mobile last night they are going to replace my unit.
Sent from my Nexus 5 using XDA Premium 4 mobile app

ILowry282 said:
I have a nexus 5 and just recently got LTE coverage in my area. I know that LTE is data only so when I make a call it drops LTE coverage and I get HSPA+. However the issue that I am having is that after I hang up the call it stays on HSPA rather than go back to LTE. It has taken anywhere from 2 minutes to 2 hours to regain LTE coverage after making a call. On my girlfriends iPhone on AT&T after making a call her phone regains LTE coverage immediately. Is this normal for T-Mobile ?
Click to expand...
Click to collapse
Does toggling data off then back on fix it? I've never experienced this myself, but I fully recognize that I don't really ever care to know if I'm on hspa or lte, (or even 3g for that matter) and very rarely do I even have the notification bar open to even know if I do. But I suspect it might. I also suspect that if this is indeed an issue, that exchanging your phone won't change anything.

Dude T mobile sucks arse unless you live like directly under a tower. At least in the northwest CT their service is complete garbage. By Tmob. Hello ATT

RoyJ said:
Dude T mobile sucks arse unless you live like directly under a tower. At least in the northwest CT their service is complete garbage. By Tmob. Hello ATT
Click to expand...
Click to collapse
PS You're advertising for the wrong cellular company in your profile. It still says you're on Verizon.

Sorry, lol. I really don't have a computer. Just browser on tapatalk lol. Can't edit it from that and I haven't updated my profile since the day I got my N5 and that was only my signature
But in all reality T-Mobile is garbage. They talk the talk but are far from walking the walk. Taking my N5 to ATT for a month lol.

Dude stop generalizing... Been on tmo for a month and a half now in NYC, surrounding environs, SC, CT and coverage has been good. Not great when you're further away from a major city but to say they're complete garbage is very misleading.
sent from my hammerhead

I live outside of Sacramento and T-Mobile coverage is great here. I get 10-15mpbs on HSPA+. 20-30mbps on LTE.

Related

[Q] Edge handoff with Nexus S?

Hi I am new here. i have been lurking for a bit but didn't find an answer to the question I have so I decided to sign up. First a little background... first time android user coming from an iphone. I really like the NS, couldn't be happier. I am also pleasantly surprised by T-Mobile's data speeds. I live in Manhattan and as everyone knows ATT is the pits for reliable service and fast data speeds there. I have gotten 5.11mbps down using the speed test app on T-Mo in my apt. With ATT I could only get .78mbps down as the highest. Videos, websites, music downloads are all really quick on the NS. It is actually faster then my cable provider's internet service...probably because time warner sucks and my cable is split about 45 ways. I happen to work in Jersey City, right on the Hudson river overlooking Manhattan. When I am in the World financial center in lower Manhattan commuting to work I get the same high data speeds as I do in my apt. The WFC is right across from where I work. When I check T-Mo's coverage map there are 2 cell towers a stones throw from my building on the river front. That being said I only get Edge coverage. Does anyone else have an issue with bad 3G to Edge handoff with the NS or with T-Mo in general? I feel like I should have solid 3G service there! Is there a way to force 3G?....I would assume that 2 bars on 3G is better then 5 on Edge, at least as far as data speeds are concerned. T-Mo's site list my job site as having excellent coverage. Also, I have eliminated the possibility that the building I work in is causing the issue. When I am outside the issue persists. I have about a .25 mile walk to my building in Jersey and all along the way I am sitting on Edge.
Greg Tolan said:
Hi I am new here. i have been lurking for a bit but didn't find an answer to the question I have so I decided to sign up. First a little background... first time android user coming from an iphone. I really like the NS, couldn't be happier. I am also pleasantly surprised by T-Mobile's data speeds. I live in Manhattan and as everyone knows ATT is the pits for reliable service and fast data speeds there. I have gotten 5.11mbps down using the speed test app on T-Mo in my apt. With ATT I could only get .78mbps down as the highest. Videos, websites, music downloads are all really quick on the NS. It is actually faster then my cable provider's internet service...probably because time warner sucks and my cable is split about 45 ways. I happen to work in Jersey City, right on the Hudson river overlooking Manhattan. When I am in the World financial center in lower Manhattan commuting to work I get the same high data speeds as I do in my apt. The WFC is right across from where I work. When I check T-Mo's coverage map there are 2 cell towers a stones throw from my building on the river front. That being said I only get Edge coverage. Does anyone else have an issue with bad 3G to Edge handoff with the NS or with T-Mo in general? I feel like I should have solid 3G service there! Is there a way to force 3G?....I would assume that 2 bars on 3G is better then 5 on Edge, at least as far as data speeds are concerned. T-Mo's site list my job site as having excellent coverage. Also, I have eliminated the possibility that the building I work in is causing the issue. When I am outside the issue persists. I have about a .25 mile walk to my building in Jersey and all along the way I am sitting on Edge.
Click to expand...
Click to collapse
kinda confused, are you using the phone on ATT or Tmo?
if its on ATT you will only be getting EDGE
Sorry for the confusion...this is on on T-Mo.
To help diagnose the problem ... do you have any friends who can verify that there is in fact T-Mobile 3G coverage at your work? (where you say you only have EDGE)
This could be a service issue that T-Mobile is unaware of; you could also call customer service and request that they test those towers.
may also be a matter of a Tech re associating your device with the tower
@Ravidavi: unfortunately I am the only t-mobile user in my group! everyone else is on vzw or att.
Sent from my Nexus S using XDA App
I've seen this too. This is my first t mobile phone too but it switches to edge and stays there in solid 3g areas. I want to like t mobile more but this is making it hard for me.
I'll call customer service. Complaining a bit might put it on their radar....
Sent from my Nexus S using XDA App
I called customer service. There is a known issue in the area.... Must be related to the blizzard we had.
Sent from my Nexus S using XDA App
Welcome to Android!
For the future, you can force 3G by going to your dialer and inputting:
*#*#4636#*#*
Phone Information
Flick down to where you see Preferred Network Type
Select 'Wcdma Only"
You will see your signal reset and should 3G be available in that area, you'll pick it up. I'm also a fellow Manhattanite and am too loving the T-Mobile speeds since I came from iPhone in January 2010 with Nexus One
Sweet thanks for that. It indeed showed no service at all on wcdma. That will definitely be a handy trick in the future!
allen099 said:
Welcome to Android!
For the future, you can force 3G by going to your dialer and inputting:
*#*#4636#*#*
Phone Information
Flick down to where you see Preferred Network Type
Select 'Wcdma Only"
You will see your signal reset and should 3G be available in that area, you'll pick it up. I'm also a fellow Manhattanite and am too loving the T-Mobile speeds since I came from iPhone in January 2010 with Nexus One
Click to expand...
Click to collapse
Sent from my Nexus S using XDA App

Help ! G2X - Poor Reception ? Anyone Else ?

Just got the G2X today.
I'm having extremely poor to no reception at work.
All TMO phones I've used (G1, G2, N1, NS, Mytouch, Mytouch 4G, Galaxy S 4G)
in the past have random reception problems, mostly what I'd say is passable reception at work (in and out of steel buildings).
This G2X is the worst yet.
TMO service walked me thru putting a new sim in and and all.
But it didnt help.
It jumps back and forth from 2G with 2 bars to no service at all.
I didnt like the Galaxy S 4G but it got better reception.
I like this phone, vanilla and all.
Anyone else having this issue ?
If not its going back to TMO.
I got mine this morning at 10 and I have been having great reception! 4 bars with the 4G! And I came from the Samsung 4g also!
Sent from my LG-P999 using XDA Premium App
How do you know if you got 4G, I got the 4G symbol but network connection says utms and I mainly get around 3mb download on speedtest, but sometimes it goes to 7 or 8 mb down...but still says utms, I thought that was 3G. thanks!
reception
I have had great reception with the G2X. Better than both the G2 and MT4G.
fhaines
I love the phone, but the reception isn't very good in my house. The nexus s had better reception.
Sent from my LG-P999 using XDA App
G2x's reception is on average about 5 to 10 dB weaker than the MT4G that its replacing but I have full coverage everywhere I go and at home I just use wifi calling so its a non-issue.
I live right by an air force base and I'm sure their signals interfere with cell reception. at&t has tons of towers out here and I had to switch because of the signal interference being so bad.
EtherealRemnant said:
G2x's reception is on average about 5 to 10 dB weaker than the MT4G that its replacing but I have full coverage everywhere I go and at home I just use wifi calling so its a non-issue.
I live right by an air force base and I'm sure their signals interfere with cell reception. at&t has tons of towers out here and I had to switch because of the signal interference being so bad.
Click to expand...
Click to collapse
I still have the MyTouch 4G and Galaxy S 4G and they both have much better
reception than the G2X does.
I'm pretty disappointed.
I'll probably end up returning it and going back to the MyTouch 4G
(I didnt care for the Galaxy S 4G....200mb internal memory what ?).
Especially since its being reported the Sensation is hitting beginning of June.
There are like 6 or 7 "poor reception" threads in here.
Does that mean this is now definitely a known issue ?
All I got was them walking me thru putting in a new sim.
Nothing improved and the tech said oh well it must be just the area you are in.
And this was after me telling her the MyTouch 4G and the Galaxy S 4G didnt
behave in this manner !
I'm leaning towards returning the phone at this point, but I'm going to wait
a week or so and see if any software updates addressing this are forthcoming.
I had a great reception with my G2x. Had 4G throughout the day both at home and office. And on the way from between home and office too.
Unfortunately had to return it for reboot issues.
I am getting only umts. The device shows 4G but still only umts. I have installed new sim card and had it reset on the network and nothing changes. Even my Vibrant will show hspda when in 3g areas but not this phone so far. I have called CS 3 times and finally they have agreed to send out a replacement phone. I also have had random reboots ( it reboots but reboots right back up to the app you were running before the reboot.) and after speaking for only apporx. a minute the phone feels like it will burn your ear., I really want to keep this phone but if the replacement is the same than I will just send it back and wait for the SGS II or the Sensation. Really is a shame as there is so much I really like about it.
Got the phone, what gives. Connectivity sux, shows like 3 bars and 4g but the internet is slow and spotty. What gives? My HD2 runs just fine in the same spot.
Sent from my Nexus One using XDA App
I'm not getting any signal issues. My signal has been working great. I'd say return it man and get another one.
No 3G At All ! Whats Up With That ?
Definitely has an issue.
I've never seen it get 3G on this phone.
Only 2G or 4G.
I guess I will be returning the phone.
I really hate to, I like the phone.
But there is definitely something wrong with it.
My G2X has the best signal I have ever had with a T-Mobile phone. I keep a data signal in more places than I did with my Vibrant.
going_home said:
Definitely has an issue.
I've never seen it get 3G on this phone.
Only 2G or 4G.
I guess I will be returning the phone.
I really hate to, I like the phone.
But there is definitely something wrong with it.
Click to expand...
Click to collapse
My signal is great, but I'm only seeing 2G or 4G. This does not surprise me, I'm in a HSPA+ area. Why would I ever see 3G?
I can't take the reception jumping from full 4G down to 2G constantly. I ordered the Nexus S and I'm not looking back. Even without support for 14.4, SAMOLED and better service will make up for it.
Sent from my LG-P999 using XDA Premium App
Frag x 3 said:
I can't take the reception jumping from full 4G down to 2G constantly. I ordered the Nexus S and I'm not looking back. Even without support for 14.4, SAMOLED and better service will make up for it.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
FWIW, I came from a Nexus S and think the reception is quite a bit better with the G2X.
If you have reception problems you can try 2 things:
1) Go into your mobile network settings and change your network mode to GSM/WCDMA if it isn't already selected. Then click on network operators and do a search. You should see T-Mobile UMTS, T-Mobile GSM and ATT GSM. Once you see the networks it finds, click on select automatically. Before leaving this menu, make sure you click on data roaming. Don't worry, you won't be charged unless your internationally roaming.
2) Swap out your SIM card.
jrwingate6 said:
If you have reception problems you can try 2 things:
1) Go into your mobile network settings and change your network mode to GSM/WCDMA if it isn't already selected. Then click on network operators and do a search. You should see T-Mobile UMTS, T-Mobile GSM and ATT GSM. Once you see the networks it finds, click on select automatically. Before leaving this menu, make sure you click on data roaming. Don't worry, you won't be charged unless your internationally roaming.
2) Swap out your SIM card.
Click to expand...
Click to collapse
Did all that the 1st day (4-20-11).
Finally returned the phone today after testing the data connectivity
at work today with the MyTouch 4G versus the G2X.
No problem with the MT4G but the G2X had horrible or zero internet.
I will post the results with a new phone tomorrow.
The rep said they just got in a new batch of phones.
I hope the exchange has fixed the issue.
Its mostly wifi hotspotting that its really evident.
I want the phone to work because its the snappiest phone I've ever used.
Maybe it could be the area you are in. Both of my G2x and G2 have solid 4g signal.

Sprint reception getting worse ?

This week my signal in a formerly decent area has become atrocious.
(I'm in Brooklyn NY)
Has anyone else experience this?
Sent from my Nexus S 4G using XDA Premium App
I've seemed to notice that my 3G signal has been dropping to 1G often on my drive home (from Queens NY to Suffolk County)... maybe Sprints doing some work?
kegacide said:
I've seemed to notice that my 3G signal has been dropping to 1G often on my drive home (from Queens NY to Suffolk County)... maybe Sprints doing some work?
Click to expand...
Click to collapse
Yeah, I'm getting a lot of 1X data on my phone right now....used to be strong 3G....
Could be the ridiculous weather we've got ?
grifforama said:
This week my signal in a formerly decent area has become atrocious.
(I'm in Brooklyn NY)
Has anyone else experience this?
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
Its a trend. 1-2 years ago I got 1.5-2 Mbps on average since then its been getting progressively worse on any phone I try.
Sent from my Nexus S 4G using Tapatalk
I was having similar issues in Fairfield County. The Guy at the Sprint store told me they were doing a ton of tower work in the area and it has been causing issues. He said it was suppose to be done by the end of April. We will see.
Sent from my Nexus S 4G using XDA Premium App
I have been experiencing this with whatever phone I've had (Palm Pre, Epic, Nexus) here. It was just FLAKY with the Pre, but the Epic and Nexus recently my 3G has been the pits. It will show I have full bars and my phone will crawl. Called Sprint and they said there is a "outage" in my area and that they were working on it.
My company gives discounts for people on AT&T, and if this keeps up it might be time for a change...........I hate the idea of having tiered data but what's the point of having unlimited usage that I CAN'T USE?
jrdatrackstar said:
I have been experiencing this with whatever phone I've had (Palm Pre, Epic, Nexus) here. It was just FLAKY with the Pre, but the Epic and Nexus recently my 3G has been the pits. It will show I have full bars and my phone will crawl. Called Sprint and they said there is a "outage" in my area and that they were working on it.
My company gives discounts for people on AT&T, and if this keeps up it might be time for a change...........I hate the idea of having tiered data but what's the point of having unlimited usage that I CAN'T USE?
Click to expand...
Click to collapse
If you switch, take a look at TMo. They are great here and their pricing/data plans are good.
ATT speeds are good here too, I have them but am grand fathered into unlimited data. Don't know if I'd recommend them to a new customer.
Sent from my Nexus S 4G using Tapatalk
Yeah I'm in NY as well and have been facing atrocious signal issues. Manhattan works fine including some parts of Queens, but once I head out into Long Island, forget about it, I see my bars drop to one, to none, and sometimes 1x.
Sprint is pushing out the update, just confirmed the release date to be the 25th. Hopefully, this will solve the signal issue that so many of us wishes to be finally resolved.
http://community.sprint.com/baw/com...ns-on-july-25-to-boost-nexus-s-4g-data-speeds
North NJ here and my signal is horrible..... sprint 3g is the worst...i had Verizon b4 i came over to sprint 2 months ago and boy do i regret it...
Same here in Stockton, CA. Been getting weak signal and when I use data it actually looks like my signal drops a bit.
I average speeds of .5 megs. Which is just terrible compared to other carriers.
BTW dont use the speedtest app from the market. Its borked, use a test through the web browser.
Award Tour said:
If you switch, take a look at TMo. They are great here and their pricing/data plans are good.
ATT speeds are good here too, I have them but am grand fathered into unlimited data. Don't know if I'd recommend them to a new customer.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
thanks....but the problem is T-Mobile is going to get gobbled up by AT&T soon so I'd lose that battle either way......
i also hate AT&T because they are against net neutrality (last time I checked), but that's a whole different subject
Not for me Been getting around 2mbps like forever besides outages from towers Going down
Sent from my Nexus S 4G using XDA Premium App
I agree... I live in Clifton, NJ and work in Woodcliff Lake, NJ. At work, I no longer get reception at all unless I'm roaming, when last year I had full signal.
At home, I had to get an Airave because I never have more than half my bars, this also used to be full.
i'm not getting reception at all right now and i normally have full bars inside my house.
On top of that when i do get reception, the white bars never turn green so i can't even call my voicemail WTF
Same for me in san. Diego CA. I hope they get this fixed soon. If not they better refund us the amount of money we paid for they're "premium data plan" that we can't even use.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
To add to it,
In CT I'm in an area with "Good/Fair" coverage, or whatever. I hardly get enough of a data connection at home to load the facebook app.
The past few days, however, I've seen my phone on 1X a lot, and even no service at all for extended periods. But I'm wondering if it's from Sprint or from the latest nightly I just flashed. >_>
akabadnews said:
To add to it,
In CT I'm in an area with "Good/Fair" coverage, or whatever. I hardly get enough of a data connection at home to load the facebook app.
The past few days, however, I've seen my phone on 1X a lot, and even no service at all for extended periods. But I'm wondering if it's from Sprint or from the latest nightly I just flashed. >_>
Click to expand...
Click to collapse
I think its sprint cuz I get the same thing while I was on stock,miui, and cm7.
Sent from my CM7 powered Nexus S 4g using XDA Premium App

4G Outage?

Last night my phone suddenly switched off from 4G to 3G and ever since it has been stuck in 3G. My house usually gets a very strong 4G coverage. Does anyone else in the Hartford, CT area have this problem? Or is this how Verizon throttles heavy data usage?
Verizon doesn't throttle 4G because..well..unless they wanna visit from the FCC, they can't.
But in Toledo, Ohio, I got full service.
detta123 said:
Verizon doesn't throttle 4G because..well..unless they wanna visit from the FCC, they can't.
But in Toledo, Ohio, I got full service.
Click to expand...
Click to collapse
While you are technically correct we all know the fcc ain't gonna do ****. When do they ever take people to task over their offenses. Last time I checked, never.
Sent from my SCH-I535 using xda premium
I thought they could throttle the unlimited users but not the tiered data plans. Is this wrong?
I just attempted to activate a GS3 with verizon yesterday, but was unable to get a 4g signal. After a long conversation with customer service, I finally got on the phone with a technician who informed me that Samsung has a batch of GS3s out that are having trouble getting a 4g signal and that they are working on pushing out a patch to fix the problem. Kind of sounded a little fishy, but that's what he told me.
Anyway, after digging around online for a fix I found a suggestion that turning the phone on without the sim card, turning it back off, inserting the sim card and turning it back on would fix the problem. Surprisingly it seems to have worked, although I will still be exchanging the phone to be sure. It couldn't hurt to try it in your case though.
I never had a problem getting 4G before. Whatever it was it seems to be fixed now.
My 4g is working in Greensboro n.c.
Sent from my SCH-I535 using xda premium
Strong 4G signal here in Detroit, MI. May have been an isolated outage in your area??? Tower issues???
Next time reboot or toggle airplane mode off/on.

Sprint Spark....Where is it??

I feel like I'm the only one who is noticing that the greatly anticipated Spark for Sprint just disappeared from discussion once it launched. I'm not seeing any data speeds or discussions but regardless, has anyone had much success with it yet? I know for myself in San Antonio Tx, we barely manage 3g, no joke. San Antonio has been one of the first to launch 4g LTE and still has them in the same places. I was told literally by a sprint rep,
"Wait until Spark hits. Trust me, Sprint will be back in the game. You dont want to cancel your contract because you'll be sorry. Just wait till February, and perhaps even March." Well, Febuary is here and I see no difference. I get, 0.20 LTE speeds on a GOOD day, 0.01 mostly, so I Just keep my 3g on most of the time.
So what are you all's thoughts, because I am stumped right now what to make of all this. Is sprint spark just another joke?
BTW, here is the URl to some info on sprints website about it. I looked for my "0.01" speeds and found that my LTE speeds are ranked at the 2g speeds. Wow.
http://newsroom.sprint.com/presskits/sprint-spark.htm
Time to switch to T-Mobile sprint is nothing but a bunch of promises that arnt ever kept.
T-Mobile can achieve sparks speeds without sprints marketing gimmik with 3 bands and all
Sent from my Nexus 5 using Tapatalk
My Sprint Netgear Hotspot recently started displaying that (annoying) Spark icon. However, I'm in the Portland OR area and don't believe there is any service as of yet. I will say that the 4G LTE service here is outstanding and completely blows away the previous (almost non-existent) 4G WiMax service.
What's your normal speed?
Sent from my SPH-L900 using xda app-developers app
Sprint spark in tampa florida ... spark logo next to lte
Sent from my SPH-L720T using XDA Premium 4 mobile app

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