Stuck at the initial software update? - Nexus 5 Q&A, Help & Troubleshooting

Hey, I just got my N5 today and it won't show any progress on the software update screen and it won't advance either.
Anyone else having the same issue?

I did when I first got it. I rebooted and reconnecting to WiFi and it went through.
Sent from my Nexus 5 using XDA Premium 4 mobile app

devoureddreams said:
I did when I first got it. I rebooted and reconnecting to WiFi and it went through.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Same for me. Kind of a bummer but after the first time you should be fine.

thanks for the quick replies.
But its not working I've rebooted multiple times even tried a factory reset
EDIT : Does it show any progress? maybe it's working and I just don't know..

Does it still show update available in Settings/About Phone/System Updates? You can also check version under phone stats before and after. I don't remember how long it takes or progress indicator.
Sent from my Nexus 5 using Tapatalk

Boot into recovery and do a factory reset then try again.

Related

Stock ICS random reboots to dead android robot with red triangle?

All my searching (xda, google, phandroid) attempts only came up with people having problems flashing roms. THIS IS NOT THAT.
I have a Nexus S 4G (d720) running stock 4.0.4 (never rooted or flashed a rom on this phone). As of about 3 hours ago, my phone has reset itself four times. 3/4 rebooting to android robot with red triangle. The last one reboot to the google logo and then was stuck for 10 minutes. Any thoughts on what could be causing this? Any help is appreciated. Thanks in advance.
Without fail, it's done it every night for four nights. Can anyone help?
Sent from my Nexus S 4G using xda app-developers app
Have you tried a factory reset?
andrewhansen86 said:
Have you tried a factory reset?
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Yes. Tried it yesterday. it didn't shut off all day...until i woke up late today because it spazzed out and my alarm failed.
Sent from my Nexus S 4G using xda app-developers app
Now, it restarts to a screen of the android robot and a rotating light blue wireframe complex shape of some sort...then it changes to the dead robot with the red exclamation mark. I don't even know what to google anymore....any help??
If it has never been unlocked, rooted and completely stock...I would just take it in for service. If you want to root and flash then we can help :thumbup:
Sent from my Nexus S using xda premium
jayjay3333 said:
If it has never been unlocked, rooted and completely stock...I would just take it in for service. If you want to root and flash then we can help :thumbup:
Sent from my Nexus S using xda premium
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I'll take it in tomorrow, if they can't help...would it change anything to root and flash a rom? or could it be something hardware related?
Found a post with a similar problem here. It looks like going to the sprint store won't help much...
Take it in first. If not I say root and see if that solves it.
Sent from my Nexus S using xda premium
jayjay3333 said:
Take it in first. If not I say root and see if that solves it.
Sent from my Nexus S using xda premium
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I took it in, they did a "Factory Factory Reset" where they have to input a "special code" and it spazzed out within 5 minutes of me turning it on. So completely stock, no apps, no nothing. fresh out of the box and synced to my gmail, it did the same thing. The only new thing I've put on my phone in the last month has been a Zagg screen protector...and I'm fairly certain that has nothing to do with it. So they ordered me a new one, hopefully it lasts longer than this one. Thanks for your help.
Glad it worked out.
Sent from my Nexus S using xda premium

Fixed gps. Broke calls and text.

Finally fixed my gps but now I have worse issues. I fixed it by removing the back housing and putting it back on. Gps locks super quick now but I can't make and receive calls or send texts. I can receive texts. I did upgrade the modem in trying to fix the gps so that may be an issue. I didn't really move anything when I opened the phone up but who knows, maybe I messed up the cell antenna? Any ideas?
I get data and my signal bars are good but always grayed out.
Sent from my Nexus 4 using xda premium
Which modem did you flash? Did the flashing process complete 100%??
z06mike said:
Which modem did you flash? Did the flashing process complete 100%??
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Don't remember the version number but it is the latest one. I flashed it through cwm recovery. It completed updating
Sent from my Nexus 4 using xda premium
vandizzam said:
Don't remember the version number but it is the latest one. I flashed it through cwm recovery. It completed updating
Sent from my Nexus 4 using xda premium
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Got it working. Flashed back to ics stock and reprovisioned the simple with *2767*3855# I this happened when I unsuccessfully flashed cm10.
Sent from my Nexus 4 using xda premium

[Q] No service please help

Earlier today my phone was working perfectly fine then all of a sudden i lost signal and it will not come back. I am running the latest PAC man rom and have been for about a month with no issues
Now i went to restart my phone and may be stuck in a bootloop.. what is happening?
shewantsmyduck said:
Earlier today my phone was working perfectly fine then all of a sudden i lost signal and it will not come back. I am running the latest PAC man rom and have been for about a month with no issues
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Is it in airplane mode?
No it is not.. i even checked...
shewantsmyduck said:
No it is not.. i even checked...
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You might have re flash the ROM.
By the way! GO PENS! I live in Harrisburg.
I nandroid backuped, wided data and reset, re flashed rom, and then downloaded nandroid manager and got my texts and other data back and everything seems to be working normally.
And can't wait till the season starts back up! Go Pens!
Look up how to reprovision your device. You have to dial something. Fixed it for me.
Sent from my SCH-I535 using xda premium
shadowdylan99 said:
Look up how to reprovision your device. You have to dial something. Fixed it for me.
Sent from my SCH-I535 using xda premium
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*228
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5ft24 said:
*228
Sent from my SCH-I535 using xda app-developers app
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When I dial thus number a screen comes up with the only button of back while the voice says to press either 1 or 2...i have no keypad though... any help?
5ft24 said:
*228
Sent from my SCH-I535 using xda app-developers app
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shewantsmyduck said:
When I dial thus number a screen comes up with the only button of back while the voice says to press either 1 or 2...i have no keypad though... any help?
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You should not use this as this is a 4g LTE device. This only works on 3g phones. If you're not careful, *228-ing can break data capabilities.
Remove battery and sim card for approx 30 seconds and replace and reboot.
Sent from my SCH-I535 using Tapatalk 4 Beta
If I've helped, please hit the thanks button
shewantsmyduck said:
When I dial thus number a screen comes up with the only button of back while the voice says to press either 1 or 2...i have no keypad though... any help?
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I just flashed Liquid Smooth the other day because PACMAN was acting a little buggy for me. I still love it though just wanted to change it.
I can't wait for the season to start too. I'm so happy that they got Scuderi back that was a fantastic move!

My N5 getting reboots after returning to stock.

Hi
Yesterday when i woke up my whatsapp was empty,no groups no chats,Nothing!
and from that my N5 started to reboot,i was on Slim Kat+Franco r35.
I flashed to stock rom using fastboot formating everything and still some app crashes and reboots,so did it again and again and nothing stills reboot on everything stock without root...
So what can i try?i live outside USA so RMA its a problem...
Thanks
Sent from my Nexus 5 using xda app-developers app
I think that reboot and crash happens in system apps...maybe the partition is corrupted?
Sent from my Nexus 5 using xda app-developers app
someone?
Sent from my Nexus 5 using xda app-developers app
zevim2005 said:
someone?
Sent from my Nexus 5 using xda app-developers app
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What apps do crash exactly? Have you tried a factory reset in /settings/backup and restore?
gee2012 said:
What apps do crash exactly? Have you tried a factory reset in /settings/backup and restore?
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Mostly when i use chrome it crash and sometimes reboot sometimes no,drive crashs,clock,and some others non system apps and reboot...
Will try,but i flashed stock with fastboot so many times that i thought is unnecessary.
Thanks
gee2012 said:
What apps do crash exactly? Have you tried a factory reset in /settings/backup and restore?
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Didnt helped,factory reset and didnt installed anything and chrome crash and reboot after 15 seconds of use!
Don' t know what else to do flashing stock or reset. Reset the tampered flag an relock the BL andere RMA/ Repair the device. Good luck mate
Sent from my Nexus 10 using xda app-developers app
gee2012 said:
Don' t know what else to do flashing stock or reset. Reset the tampered flag an relock the BL andere RMA/ Repair the device. Good luck mate
Sent from my Nexus 10 using xda app-developers app
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Yep,did everything and no hope,now i realize that the screen starts to flicker a little bit before reboot,i hope that the problem isn't a wireless charger that i bought in amazon and used last two months,do you think will be a problem to RMA?
Thanks
zevim2005 said:
Yep,did everything and no hope,now i realize that the screen starts to flicker a little bit before reboot,i hope that the problem isn't a wireless charger that i bought in amazon and used last two months,do you think will be a problem to RMA?
Thanks
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Google is quite easy regarding RMA' s, dont know about LG though.
Verstuurd vanaf mijn Nexus 5 met Tapatalk

[Q] Black screen after trying to unroot.

Hello XDA,
2 days ago I installed CyanogenMod via their new installer everything went great. After a 2 days of testing I decided that the Nexus 5 is a great phone and doesn't need any custom rom (atleast not for me). So I followed this guide to unrooting the device and setting it back to the stock rom.
http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
I selected recovery and after that I'm supposed to see a dead android. But I'm not seeing anything my screen is black. I can some light so it is still turned on.
I'm kinda freaking out over here so I really could use some help on restoring this ( if its possible ).
Greetings,
Liquidfood.
I'm dutch so my English might not be perfect.
Can you get into the bootloader? Our is your screen black too? I would try to flash the factory image again
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Can you get into the bootloader? Our is your screen black too? I would try to flash the factory image again
Sent from my Nexus 5 using XDA Free mobile app
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My phone isn't responding to anything holding the power button unplugging usb nothing.
liquidfood said:
My phone isn't responding to anything holding the power button unplugging usb nothing.
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That's not a good sign. Look for the LG flash tool, I believe it's in the general forum and try that. I think it's your only hope at this point.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
That's not a good sign. Look for the LG flash tool, I believe it's in the general forum and try that. I think it's your only hope at this point.
Sent from my Nexus 5 using XDA Free mobile app
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Ok going to try it right now. Sweating heavily at this point...
it doesn't seem to work because I can't get into fastboot.
liquidfood said:
it doesn't seem to work because I can't get into fastboot.
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Rma is your last resort
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Rma is your last resort
Sent from my Nexus 5 using XDA Free mobile app
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How you should I go about this. I still have warranty in the store that I bought it form ( probably not because bootloader is unlocked. ). But I wanna try it anyways should I tell them the truth or not? And can I send it directly to google/lg?
Ok so a miracle happend. I got it to work again, I let the battery drain and hooked it up to my computer and got in the bootloader. So I flashed the rom again and now it worked!

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