Everything was going so well. I received my perfect phone a couple days ago...unlocked it, installed cwm 6.0.4.4, and rooted it. Kept it stock and only flashed franco and Drummerjed's volume boost. Life was swell.
I decided I wanted to try the Dalvik optimization mod and in preparation booted into recovery to make a nandroid. I always wipe the cache/dalvik cache before making nandroids because they're made faster when I do this. Never had an issue. This time, however, after clicking to wipe the cache partition the system seemed to freeze, which was weird because on my N4 it clears the cache in a matter of seconds. I held the power button down to reboot the phone and immediately knew something was wrong when I was greeted by 3 warning signs in the notification bar. I then discovered that I have no cell service. I am also unable to access internal storage.
I imagine that I'm going to have to flash the factory image and start over, but I'm wondering if there's any way to avoid that? I'm also wondering why this happened so I can avoid reproducing this in the future. Does cache wiping take considerably longer on the N5, and did I interrupt the process by rebooting the phone?
Thanks so much for your help.
I think you did interupt the process by rebooting the phone. Wiping dalvik/cache does seem to take a lot longer on this phone than on other devices (the only other device I have to compare to is the Nexus 7 though). I would say to just let it sit while it does it's thing next time.
I did have a problem with not having cell service once after wiping dalvik/cache though. I just rebooting into recover and wiped again and my cell service was back. Give that a shot and see what happens.
ramdyc said:
I think you did interupt the process by rebooting the phone. Wiping dalvik/cache does seem to take a lot longer on this phone than on other devices (the only other device I have to compare to is the Nexus 7 though). I would say to just let it sit while it does it's thing next time.
I did have a problem with not having cell service once after wiping dalvik/cache though. I just rebooting into recover and wiped again and my cell service was back. Give that a shot and see what happens.
Click to expand...
Click to collapse
Thanks, ramdyc, wiping again worked. After rebooting, everything was back to normal (seemingly). Cache wipe on my N5 takes waaayyy longer compared to what I'm used to on N4...just gotta be patient with it!
If you are using TWRP, go into the settings and enable rm -rf and it will wipe instantly. (or something like that - forgot teh exact setting name)
If anyone reads this and wiping it again DOESN'T work, you can flash the stock cache.img via fastboot and you'll be good to go.
Synyster06Gates said:
If you are using TWRP, go into the settings and enable rm -rf and it will wipe instantly. (or something like that - forgot teh exact setting name)
If anyone reads this and wiping it again DOESN'T work, you can flash the stock cache.img via fastboot and you'll be good to go.
Click to expand...
Click to collapse
I'm using cwm. I actually just flashed the recently released touch version of it and wiping cache with it took mere seconds like it does on my N4. Thanks for your help, guys!
Related
hey all,
on friday I rooted my NS again to check out cm7 rc1. before i was totally stock @ 2.3.2. friday evening i wanted to show my iphone friends the nexus s with cm7. the first one took it and did take some photos. then he smiled and gave it back to me. force close: SORRY: Android.process(???) has stopped unexpectedly.
this error was looping all the thime. i pressed okay and one sec later it was there again. i tried to flash the rom again in recovery, but the error was still there. i did date and cash wipes and some factory resets and then the error was gone.
on sunday i was travelling home on train and suddenly the error was back. i tried again some wipes and then i deceided to restore my nandroid backup. so i was back on 2.3.2. during sunday afternoon and evening i got these errors:
- NS is freezing while it is in standby... if i grab the phone and want to unlock it but the display keeps black -> i have to put out the battery..
- NS is beside my keyboard and suddenly all four buttons are on. display is still black. unlock not possible--> battery again
- NS is freezing while using facebook or twitter app
today... i unrooted it again and went back to a nandroid (2.3.1) guided _here_.
after unrooted again NS wanted to update to 2.3.2 which i confirmed.
about to hours later the errors i explained came back.
am i the first one who bricked NS?
please give me some help how to get it back working correctly, because i love this phone so hard.
I did another factory reset and now the phone is hanging at the google Logo. The four buttons are powered.
This is looping, too.
Yesterday I tried some things to kill these errors. I did:
- factoy reset (in settings menu)
- fastboot erase userdata 2x
- wipe cache, wipe data, wipe devliak
Today the phone was with out a problem, but just a moment ago I wanted to unlock it by pressing the power button but the display didn't react as usal. It is still black and the only thing I can do is to take out the battery....
Last step I can do is to send it back to my girlfriends sister in US so that she can bringt it to Samsung US to get it serviced.
"bricking" the phones involves the phone not being able to turn on or do anything, period. your phone isnt a brick. after doing a "factory reset" you want to reflash whatever rom you are using. it seems like youre having problems with a bad app or some bad data.
thx simms22. i just flashed the newest cm7 nightly with rom manager (incl. wipe). i set up all my apps and 20 min later the error come.
to figure out if it is a bad app problem i do a factory reset now and won't log into google account and see if the error appears.
simms22 said:
it seems like youre having problems with a bad app or some bad data.
Click to expand...
Click to collapse
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?
stiefa00 said:
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?
Click to expand...
Click to collapse
are you using any of the custom kernels?
no, I'm using stock kernel and never flashed a custom kernel.
stiefa00 said:
no, I'm using stock kernel and never flashed a custom kernel.
Click to expand...
Click to collapse
im going to have you try wiping once again. wipe data/factory reset. only this time reupdate to android 2.3.3 right after the factory reset in recovery. dont boot after wiping, update after wipe, then reboot.
--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...
stiefa00 said:
--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...
Click to expand...
Click to collapse
im now thinking it might not software related. if it was software, a wipe and reupdate should have fixed it. maybe you should check into a warranty replacement. .
In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App
stiefa00 said:
In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
the only other thing i can think of that might cause something like that after wiping is something bad on your "sd" storage. copy everything you need off your "sd" storage and try wiping that.
stiefa00 said:
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. Then nandroid restore...
Click to expand...
Click to collapse
I think I allready did this? Or do you talk about this 1gb sd. If so, how to format this one?
Could I find something usefull with logcat?
Sent from my Nexus S using XDA App
According to this thread I think you will have to get it replaced:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=44db6d8e31129d4c&hl=en
Holy sh** what an anoying link. -.-
BUT: thanks dude.. now I know waaazzz up
Hello there, I have a huge issue with my Motorola Xoom.
I ran the #156 TeamEOS 4.2 Nightly Rom for my European 3G Xoom when all of a sudden my tablet started acting really weird.
Apps were crashing, Google Play wasn't working, Browser as well, and so on.
I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves.
I have no idea what to do, I tried everything, including RSD Lite. Nothing.
Can somebody help me figuring out what to do and how to at least format my Xoom completely so that I can re-install my rom and then re-install the apps?
Thanks.
I would boot into recovery and do a full wipe the reflash the rom a gapps. you should be good to go.
No can do, sorry. What's weird is that even when I go to change the performance settings on the rom, to overclock it more or less, the changes are not recorded. I can set whatever I want but it doesn't change it. It's like the tablet is in a loop, always stuck doing the same things, charging the same rom, the same settings. I really don't know what to do, I don't want to throw it away but I don't know how to solve it.
Which xoom do you have? We can always flash the stock img with fastboot to restore it. It will be back to complete stock.
Can you get into recovery at all by powering off then press the power button wait till 3 sec's after the logo appears and press volume down. You will see android recovery at the top press vol up to select. If you can and you have a backup restore it. If you use an external sd card you can load a rom on to it and flash it in recovery.
"I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves."
this is the same exact problem i'm having. I cannot get my xoom to reset. It always goes back to where it was before.
danman1835 said:
"I decided to do a hard reset, formatting cache, Dalvik Cache, Hard Reset...but nothing was cancelled. As soon as i rebooted my device, everything was back the way it was with the same issues. I noticed my tablet was costantly updating the same apps and even if I updated them the following reboot they were back re-updating themselves."
this is the same exact problem i'm having. I cannot get my xoom to reset. It always goes back to where it was before.
Click to expand...
Click to collapse
Sounds like your data has gotten corrupted somehow. You can take the boot.img out of whatever Custom ROM ur using, and via terminal -
fastboot flash boot boot.img
fastboot reboot
I'm not using any custom roms. I'm using factory settings for almost everything.... also i don't know how to use terminal
Mjamocha said:
Sounds like your data has gotten corrupted somehow. You can take the boot.img out of whatever Custom ROM ur using, and via terminal -
fastboot flash boot boot.img
fastboot reboot
Click to expand...
Click to collapse
I have the same problem.
The Xoom is a european with android 3.1 kernel version 2.6.36 and build H.6.3-25-9 <- this i dont understand but i think that is no correct.
I try flash the H.6.1-38-1_Retail_Europe version, all the process finish ok, but when i restart the tablet everything continues as before.
I not know what else to do, Heeeelp.
Nexus 5 here and tried both CWM and TWRP and each have the same issue. It just sits there and does nothing when doing a wipe cache. I have seen others having the same thing and the answers are it much be your device. Then if you power it off it loses the IMEI and anything network related and has to be reverted all the way back to stock. Very annoying really and more that this gets ignored and the threads closed.
GrandMstrBud said:
Nexus 5 here and tried both CWM and TWRP and each have the same issue. It just sits there and does nothing when doing a wipe cache. I have seen others having the same thing and the answers are it much be your device. Then if you power it off it loses the IMEI and anything network related and has to be reverted all the way back to stock. Very annoying really and more that this gets ignored and the threads closed.
Click to expand...
Click to collapse
It takes around 5min to wipe cache, dont interrupt it.
Sent from my Nexus 5
I've noticed that now, should be a sticky or something. I myself am not used to it taking more than a few seconds on any other device.
Anyone know why it takes so long to wipe cache on this? I'm like Grand and seeing it only take a few seconds.
Sent from the jaws of my Hammerhead!
Yup, this should be in the sticky guide. I am on android since the days of G1, and even I was stumped for a bit. Thankfully I did not loose anything. But yes, I did not boot into Android. I just rebooted into bootloader by long pressing power to reset and again wiped cache. This time I decided to wait it out, and there it was. Took much longer than usual to wipe cache with CWM.
Oh crap, I tried wiping the cache from the stock recovery and it just sat there forever, so I powered it down and rebooted it before reading this thread (I've done this on many Android devices and it never took this long...). I encountered problems with Google Play Services when it started back up so I decided to do a factory reset, but it didn't seem to start when doing it through the settings so I started it in recovery (format data/cache). And now it is just sitting here, as it has for the last 10 minutes... I'm starting to get worried. What should I do?
EDIT: right after I wrote this, the factory reset finished. Am rebooting now.
EDIT 2: booted up fine, with everything working. Wiping took an ungodly amount of time compared to previous versions of Android.
I had the same problem.
The wipe cache procedure (from stock recovery) took forever and I powered off my phone (big error).
Since then it has started behaving in a crazy way.
I re-entered the stock recovery mode and selected the factory reset option, but it didn't succeed signalling "can't access /cache partition".
Evrything followed by eternal bootloops.
I repeated the procedure many times and at last everything was OK (after many attempts, the factory reset procedure worked, even if it took SO long)
Remember: be patient. Or you will screw your phone.
Indeed, patience is the key
TeoLinuX said:
I had the same problem.
The wipe cache procedure (from stock recovery) took forever and I powered off my phone (big error).
Since then it has started behaving in a crazy way.
I re-entered the stock recovery mode and selected the factory reset option, but it didn't succeed signalling "can't access /cache partition".
Evrything followed by eternal bootloops.
I repeated the procedure many times and at last everything was OK (after many attempts, the factory reset procedure worked, even if it took SO long)
Remember: be patient. Or you will screw your phone.
Click to expand...
Click to collapse
I started the cache wipe, thought the phone got hung up, and powered it off. Powered on and all network-related settings were missing, /sdcard partition was empty. Then I went searching and found this thread. Based on what I read, I decided to try the wipe cache again and this time I waited for it to finish. Rebooted the phone and all is back to normal.
For me it's takes on wiping cache only few seconds on CWM touch latest version recovery.
i was frightened when i found this thread, after my n5 seemed to be stuck flashing cache....but after a very long time (about 10 minutes, not sure) phone finished wiping....i was so relieved!!phewwwww
TeoLinuX said:
I had the same problem.
The wipe cache procedure (from stock recovery) took forever and I powered off my phone (big error).
Since then it has started behaving in a crazy way.
I re-entered the stock recovery mode and selected the factory reset option, but it didn't succeed signalling "can't access /cache partition".
Evrything followed by eternal bootloops.
I repeated the procedure many times and at last everything was OK (after many attempts, the factory reset procedure worked, even if it took SO long)
Remember: be patient. Or you will screw your phone.
Click to expand...
Click to collapse
In future if you face the same issue kindly,don't powered it off, then it will take more time in factory settings. I tried without switching it off and its all done in flash of time. might be i was luckey:fingers-crossed:
joannn said:
In future if you face the same issue kindly,don't powered it off, then it will take more time in factory settings. I tried without switching it off and its all done in flash of time. might be i was luckey:fingers-crossed:
Click to expand...
Click to collapse
This is the worst thing I have ever heard. I have had plenty of devices and for some reason the nexus line have the weirdest issues.
But I do love this devices. Well will wait and see if my stuff works again.
Waited like 4 minutes on second attempt and yes it came back. Wow!!!
TeoLinuX said:
The wipe cache procedure (from stock recovery) took forever
.....
Remember: be patient. Or you will screw your phone.
Click to expand...
Click to collapse
Agreed! It took mine about 7-10 minutes (much longer than I expected) -- those who are waiting hours must have some other problem.
dangerzone said:
Agreed! It took mine about 7-10 minutes (much longer than I expected) -- those who are waiting hours must have some other problem.
Click to expand...
Click to collapse
I ran into the same problem today - gave up after 20 minutes and rebooted the phone. Now /cache could not be mounted and thus no sdcard either.
Unzipped the latest factory image (KTU84P) and did a
Code:
fastboot flash cache cache.img
which was successful.
rebooted into recovery and now wipe cache took seconds.
So the cache partition can become corrupt, but this seems to fix it.
Luckily I had an unlocked bootloader - otherwise factory reset would have been the only option.
It can take up to half an hour (maybe more)
gian569 said:
i was frightened when i found this thread, after my n5 seemed to be stuck flashing cache....but after a very long time (about 10 minutes, not sure) phone finished wiping....i was so relieved!!phewwwww
Click to expand...
Click to collapse
On my phone, it took nearly half an hour. Plug it in, and be very very very patient.
Ha! Well I'm glad I found this thread. Was stuck on it for 10 min and almost powered down. Waited another 5 min and it finished.
Soooooo looooooong
My /cache wiping took about 30 mintues. Luckyly, i found this post and wait until it ended.
I just experience the same thing, only then with my Note 3. I was waiting for about 15 minutes and I thought it was stuck at formatting the cache CWM. Luckily I found this thread and I waited before I rebooted. It finished in about 20 to 30 minutes.
I just had to thank you.
GrandMstrBud said:
Nexus 5 here and tried both CWM and TWRP and each have the same issue. It just sits there and does nothing when doing a wipe cache. I have seen others having the same thing and the answers are it much be your device. Then if you power it off it loses the IMEI and anything network related and has to be reverted all the way back to stock. Very annoying really and more that this gets ignored and the threads closed.
Click to expand...
Click to collapse
I just had to thank you for even making this thread. LOL. My HTC One M7 took so long when I was wiping cache. So i rebooted and went into all sorts of bootloops. Tried it again after reading this thread and after about 20-25 mins it finished. Thanks once again. :good::good::good::good:
So, got the 4.4.2 update , downloaded it and then it asked for a reboot. I did reboot. I am completely stock , no root nothing. Now the update was installing but in the end I got error :/ the image was robot kinda looking like he had heart attack... anyways, it gave me 4 options, so i cliked volume button .. I don't know all the options but from the 2 of them, one was reboot and other was clear cache or something. I thought clearing cache may **** up something on phone so I tried scrolling back on the top.. but to my surprise from volume buttons phone didn't let me go up at all :/
I didn't had any choice but to choose clear cache.. I thought it may help. But it didn't... so I forced reboot it with power button hold for 10 seconds.. Now phone is working but no sim on it starts.. no signal whatsoever. If I try to open my gallery, it doesn't open. says "No storage, no external storage available" .. when I try to connect usb to phone and try to backup my pics and stuff from pc it doesn't open anything. PC does show "Internal memory" but there's nothing in it. My phone doesn't let me even use wifi. So I thought it was time to factory reset, but to my surprise when I click erase everything, it does nothing. So, I thought of rebooting and clicking "power+volume down" , still nothing.. it shows the same robot pic having heart attack... I doesn't have knowledge of root and stuff for now, I am a simple user of nexus 5 who is still on stock. Any help please? I am worried here now
Think you're gonna need to follow one of the guides to flash stock system again
Sent from my Nexus 5 using Tapatalk
nevermind. Working again.
What did you do to get it Woking I got mine in a box ready to RMA if you got a suggestions I'm open to try one more time beforrv I be without my phone for s long time
Sent from my Inspire 4G using Xparent Green Tapatalk 2
How did you get it working?? F**k mine has no signal at all too! Damn I am really pissed!
---------- Post added at 04:09 AM ---------- Previous post was at 03:59 AM ----------
I did a factory reset and its working now. What a headache Google!
Mistake 1: not allowing the phone adequate time to clear the cache when finished installing the ota. If you force the phone to restart during this process, it will corrupt your cache which causes all of those issues listed above (loss of signal, no baseband info, loss of access to mountable storage, etc).
Cache clearing takes considerably longer than on any other device I've owned prior to this phone, so messing with the phone during that important cache clearing process is the issue.
Mistake 2: reflashing the entire phone to stock. In the event you become impatient and decide to force your device to restart, you DONT HAVE TO revert to stock to get the phone working. What you have to do is restore functionality to the cache portion of the phone. All of your files are in fact still on the phone and accessible, you just have to unbreak your phone. You do this by procuring cache.IMG from the stock image of the phone (available on googles websites), and then you fastboot flash the file in the boot loader (look up adb commands to do this). Once this is done, reboot the phone and everything should be hunky dory after your applications cache is rebuilt and android boots.
Note: you might need to check for root again. Also if you corrupted your cache you will have to set all of your ringtones and notifications again because this cache corruption process unlinked the ability of yours apps that use notifications to "see" the sound files you have on your SD card.
Sent from my Nexus 5 using xda app-developers app
delete
What a savior ... wiped the cache again , gave adequate time this time and it booted again fine
I had the exact same problem! Cleared cache in recovery mode in 4.4.4 and then thought it stalled because it was running for 1 minute (which normally took 2 seconds in previous devices) so I forced a restart. Then I had all sorts of errors: couldn't connect with my SIM card, couldn't download our see my pictures, screen rotation but working, constant Google Playstore crash popups, and more.. I thought I'd bricked it. A few more attempts to clear cache in recovery mode, still took longer than 1 minute (also the same errors in my recovery mode like stated above: "E: failed to mount /cache" ... that sort of things)
A few days later I'd had it. My steps for the SOLUTION:
1. Cleared cache in my settings: settings -> storage -> cache (don't know if this has influenced the outcome but I did it).
2. Went back to recovery mode, errors still displaying, but tried again to clear cache. The only difference now was that I left it running without touching my Nexus 5 for about 10 MINUTES(!).
..........To my surprise it ended with "clearing cash complete" WOW! So I rebooted and everything worked fine again! The only thing was that I had to set some notification sound again. That wasn't too hard
Let me know if it helped in your case
xybur said:
Mistake 1: not allowing the phone adequate time to clear the cache when finished installing the ota. If you force the phone to restart during this process, it will corrupt your cache which causes all of those issues listed above (loss of signal, no baseband info, loss of access to mountable storage, etc).
Cache clearing takes considerably longer than on any other device I've owned prior to this phone, so messing with the phone during that important cache clearing process is the issue.
Mistake 2: reflashing the entire phone to stock. In the event you become impatient and decide to force your device to restart, you DONT HAVE TO revert to stock to get the phone working. What you have to do is restore functionality to the cache portion of the phone. All of your files are in fact still on the phone and accessible, you just have to unbreak your phone. You do this by procuring cache.IMG from the stock image of the phone (available on googles websites), and then you fastboot flash the file in the boot loader (look up adb commands to do this). Once this is done, reboot the phone and everything should be hunky dory after your applications cache is rebuilt and android boots.
Note: you might need to check for root again. Also if you corrupted your cache you will have to set all of your ringtones and notifications again because this cache corruption process unlinked the ability of yours apps that use notifications to "see" the sound files you have on your SD card.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I did that. The fastboot flash cache.img and still have the error...
Try flashing a stock rom, including the userdata.img file. Flash the userdata file last, right after flashing, boot into recovery and perform a factory reset.
. You do this by procuring cache.IMG from the stock image of the phone (available on googles websites),
where to get the cache.img from.
i have searched the folder of the stock rom after extraction,couldn't find one.
and my phone is soft bricked.
also its a asus zenfone 5(501 cg) with 4.4.2 not a nexus but with similar problem(rebooted phone without waiting for cache wipe to finish )
please reply asap
thanks
My gf has a N5 and decided to let the update install (not sure which one was on the 23rd) and all of the sudden her phone just went crazy. It reboots randomly, sometimes it will boot completely and other times it just gets stuck at the boot screen. Before this update the phone was working normally and it doesn't appear to be an issue with the power button.
Her phone is bone stock. No root, no unlock. It is unfortunate, but she is on travel and has no phone.
Has anyone else seen this sort of issue after a software update?
Yes it can happen. Did you try to clear cache from your stock recovery?
I will do this once she is back from her trip. She tried to wipe the cache already, but it just got stuck there and afterwards she was not able to get past the google logo. I hope that it lets me wipe the cache and it sorts things out... I will post back once I have a chance to look at the phone to see what's going on with it.
EcPercy said:
I will do this once she is back from her trip. She tried to wipe the cache already, but it just got stuck there and afterwards she was not able to get past the google logo. I hope that it lets me wipe the cache and it sorts things out... I will post back once I have a chance to look at the phone to see what's going on with it.
Click to expand...
Click to collapse
If it doesn't fix your issue you should flash the factory images to start from scratch.
Also wiping the cache partition can take a long time on a nexus 5 - sometimes 10 to 15 minutes. Not sure why this is - on my Nexus 7 wiping the cache take seconds.
Trev
Got the phone yesterday. I wound up having to reinstall the OS and then factory reset. Not sure what happened to it, but it's working fine now.